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Job Description General Manager ABOUT US Drive Automotive Services operates 40 + full-service auto repair locations in 5 states. Our brands are Service Street, Pride Auto Care, Kerry’s Car Care, Aloha Auto Care, Elite Auto Repair, Pioneer Automotive, Cinco and Fulshear Tire and Auto. Our locations specialize in top-of-the-line automotive repair and maintenance for all makes and models. Our company is looking for a qualified General Manager. PURPOSE: The General Manager’s overall responsibilities are to maintain the performance of store assigned too. This will include but not limited to sales, goals, forecasting, reporting, hiring, training, customer service relations. Managing inventory, supplies, employees, employee record management. DUTIES/RESPONSIBILITIES: • Ensure that store/shop is neat, clean, safe, and maintained environment., • Ensure customers are assisted with any inquiries they may have, either by phone or in person in a professional friendly manner, • Oversee and when necessary, may perform customer service functions including walk arounds of customer vehicles and services related to automobile repairs., • Oversee and when necessary, document repair orders thoroughly and follow through ticket/customer completion to the end, • Remain proactive communication with Automobile Technician for status updates to be a part of any changes that need to be communicated with customers., • Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle, • Perform opening and closing procedures and bi-weekly timekeeping procedures, • Provide timely communication with employees of changes, promotions, goals, scheduling, and other necessary communication with employees, • Follow all safety protocols by ensuring employees are wearing applicable PPE (personal protective equipment), • Ensure all employees remain current with all OSHA training and other applicable training assigned, • Follow all established procedures (phone scripts, documentation, ordering of parts, customer signature policy, disciplinary policy etc.), provide coaching and training. SKILLS/ABILITIES: • Proficiency in Microsoft Office and Automotive Repair Software., • Excellent verbal and written communication skills, follow up skills, and attention to detail., • Excellent interpersonal skills with the ability to interact well with different levels of employees and customers, • Knowledge of automobile repair with ability to read and interpret technical manuals, • Ability to identify issues and offer resolutions to customer automobile repair needs and communicate effectively with the customer, • Team Leadership: Provide leadership and guidance to team including training and hiring., • Review and approve timeclock punches, schedules, payroll, reports, and daily business and sales., • Oversee the day-to-day operations of business (which includes, but not limited to customers, employees, vehicles, reports, scheduling, building) and addresses needs based on the needs of the business, • The ability to engage/motivate employees, train, discipline, coach, performance evaluations, and lead and manage shop, • Deliver on commitments/follow-up when applicable (customers and employees), • Work with multiple computer systems for reports, data, processing, ordering, and employee Hires and train employees, • Must be able to work safely in a noisy area with exposure to gasoline vapors and other automobile fluids, • Must be able to bend, stretch, kneel, lift, and squat to perform repairs and inspections, • Minimum 2 years of experience managing a store, or management experience, • Minimum 2 years of sales/customer service experience, • Health, Dental, & Vision Insurance, • Long-Term and Short-Term Disability, • Accident & Critical Insurance, • Life Insurance, • 401K Retirement plan with employer match., • Paid Time off, • Closed Sunday’s, • On the Job Training, • Potential bonuses based upon store performance and sales, • Employee Discount, • Employee Referral Program Driven by Purpose – Powered by People At Drive Automotive, our Brands are more than just automotive repair and tire sales, we’re a team of passionate problem-solvers, trusted advisors, and skilled technicians united by a shared commitment to excellence. Our culture is built on respect, integrity, and the relentless pursuit of doing what’s right – for our customers, our teammates, and our communities! We believe the best investment we can make is in our team. That’s why we provide opportunities for growth, ongoing training, and a workplace where every teammate feels valued and empowered. Whether you’re turning a wrench, leading a team, or greeting customers at the front desk, your role matters, and your voice is heard. Here, hard work is recognized, great results are rewarded, quality is non-negotiable, and teamwork drives everything we do. If you’re looking for a place to build a career, make an impact, and be a part of a company that truly cares, you’ve found it. Welcome to a company where you don’t just fit in, You stand out!! NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above-listed are major responsibilities of this position. They are not intended to cover each aspect of the position, as the scope and duties of a given position may change, or be temporarily altered, based on the business needs of the Company. Drive Automotive Services is an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Description • LOCATION: Downtown Denver - Union Station area., • SCHEDULE: Full Time | Monday - Friday 9:00 am to 6 pm. On call 24/7, • SALARY: $70,000 - $75,000 ABOUT US Worth Ross Management Company is an award-winning industry leader, and a team of extraordinary people. We have the advantage of recruiting and retaining the best talent in the HOA management industry. Diversity and inclusion are the only paths that allows forward progress and our success as a company stems from that philosophy. ABOUT THE ROLE Assists in maintaining cleanliness, maintenance, safety and enforcing all standards of the organization. Assists the residents, visitors, contractors, and employees by providing services necessary to ensure a friendly, efficient, and safe environment. Performs various accounting, administrative and supervision duties as directed by the General Manager. Represents the General Manager when he/she is not on-site. Requires some driving, therefore a vehicle, valid driver’s license and the minimum automobile insurance required by law is needed. Must be able to work a flexible schedule, determined by the General Manager, in order to meet the needs of the residents, visitors, contractors and employees. On call 24hrs a day, 7- days a week to cover missed shifts or to supervise operational issues or emergencies. Must be able to communicate effectively with Residents and visitors to the building. Must be adept at problem solving, as well as capable of providing direction and guidance. WHAT YOU'LL DO Administrative • Process all payables and receivables within prescribed guidelines., • excellent computer skills with Excel and Word., • Maintains organized file to include copies of all invoices with approval, chart-of –accounts code and payment information clearly documented., • Invoices to be documented by month in alphabetical order to facilitate easy coordination with the general ledger., • Maintains and reconciles petty cash within prescribed guidelines., • Maintains all files in the Management Office(s)., • Conducts all new Resident Orientations, • Able to prepare written correspondence as needed., • Maintains the incoming/outgoing mail., • Ensures that reasonable requests/complaints of the residents as it relates to the job description and Condominium Association Documents are handled in a timely manner., • Maintains a working knowledge of the Condominium Association Documents., • Maintains reservations of the community room(s) and service elevator(s) in accordance with the written guidelines., • Maintains and updates master database of all Residents as described in the Condominium Association Documents., • Maintains hardcopy document folders of all Residents, in the Management office., • Maintains office supplies within budgeted guidelines., • Set up and edit new and existing Residents on the Keytrak system., • Maintains current information in Building Link regarding new Resident information., • Keeps the Residential Community up to date with frequent Community Updates via email., • Helps in preparation of the GM monthly meetings for the Board of Directors. List all new unit closing pending, current units closed for the week. Number of units on the market. List of units being leased. Report on Residents moving in or out of the building for the week., • Collect paperwork in preparation for Residential move in and move outs., • Collect paperwork on all reservations., • Assists with the planning and implementation of three yearly Residential Community Events: meets with several caterers, obtains necessary bids for best decision. Place order for any additional rental required., • Helps in maintaining a strong relationship with vendors and contractors. Personnel • Understands interview techniques and hiring guidelines., • Interviews job applicants., • Understands employee rules, regulations, and proper disciplinary procedures., • Directs and monitors the Front Desk personnel., • Creates and maintains an excellent work environment, centered upon teamwork and mutual respect. General • Communicates daily with the General Manager on issues such as employee feedback, workman’s compensation issues, resident feedback, and construction/vendor issues., • Maintains secure storage and control of the key cabinet in the Management Office., • On-call as directed by the General Manager., • Answers the telephone promptly using proper telephone etiquette., • Maintains a neat, clean, and professional manner at all times., • Maintains a neat, clean, organized, and safe work environment., • Understands the building safety procedures and their specific role in maintaining a safe environment., • High School Diploma required; bachelor’s degree in business or related field preferred., • Minimum of 3 years in sales, preferably in a service-related industry., • Experience in association management is a plus., • Strong customer service, communication, and people skills., • Highly organized, people-oriented, and able to work under tight deadlines., • Medical, • Dental, • Vision, • Short term disability (STD), • Long term disability (LTD), • Employee assistance program (EAP), • Identity theft protection, • Pet insurance, • Retirement, • Paid Time Off (PTO)