Director of Sales Operations
hace 1 día
Providence
Location: Fully Remote, based in United States Employment Type: Full-Time, Exempt Reports To: President Travel: Up to 10%, including visits to our Pendergrass, Georgia facility, partner meetings, customer meetings and trade shows Base Salary Range: $150,000 to $200,000 per year, plus 15-20% annual bonus and 15%-25% equity grant. Final compensation depends on experience, qualifications and location. About NeoVolta NeoVolta Inc. (NASDAQ: NEOV) is a U.S.-based energy technology company focused on advanced energy storage solutions for residential, commercial and industrial (C&I), and utility-scale applications. Headquartered in Poway, California, NeoVolta is entering an important stage of growth as we expand our product portfolio, manufacturing capabilities, and market presence. NeoVolta Power is the utility-scale and C&I battery energy storage (BESS) business of NeoVolta, with domestic manufacturing in Pendergrass, Georgia. NeoVolta Power delivers BESS projects from proposal through commissioning and long-term service, and Domestic Content and FEOC compliance are central to how we sell. About the Role We are seeking a sales operations leader from the utility-scale BESS, solar or power equipment manufacturing world to own the commercial engine behind our NVApex and NVGain products. The role combines sales operations, revenue operations, deal desk and commercial operations responsibilities: this person will manage how opportunities reach us through every channel, turn them into a single reliable pipeline and forecast, connect that forecast to what our factory can build, and help decide which customers and projects we pursue. This is a build-out role. Reporting to the President, you will own NeoVolta Power's sales operations department, establishing its processes, tools and team as the business grows. You will work closely with the VP of PMO & Project Delivery, the Pendergrass Plant Manager and the CFO to make sure what we sell, what we build and what we forecast stay aligned. This role is built for someone who has run pipeline, forecasting and demand planning for a long-cycle, project-based equipment business with a factory behind it. It is not a CRM administrator or reporting analyst position. Key Responsibilities Build & Lead Sales Operations • Design the commercial operating model: pipeline stages aligned to our proposal process from rough order of magnitude (ROM) pricing through firm offer, qualification criteria, forecast cadence and KPIs (pipeline coverage in MWh, forecast accuracy, conversion by channel, margin)., • As the business grows, build the case for and help hire additional sales operations roles (e.g., analysts, partner managers)., • Report commercial pipeline and performance to executive leadership. Channel & Partner Management • Own NeoVolta Power's routes to market, including strategic partner sales teams, internal business development and referral partners., • Set clear rules of engagement with strategic partners, including deal registration, account ownership, pricing authority and handoff criteria, and run regular joint pipeline reviews., • Build and manage the referral partner program, including agreements, fee structures, lead attribution and payouts., • Equip partner sellers to position NVApex and NVGain, including our Domestic Content and FEOC advantages. Pipeline & Forecasting • Maintain a single pipeline across all channels, weighted by project milestones (financing, interconnection, permitting, NTP) rather than sales stage alone., • Produce the bookings, MWh and revenue forecast and explain the drivers behind changes., • Lead attribution and win/loss analysis, drawing on bid data from the proposal function, to show which channels, segments and customers produce profitable wins. Demand Planning & S&OP • Lead a monthly S&OP process with Pendergrass operations, Procurement and Finance, translating the pipeline into production slots, cell requirements and delivery schedules., • Flag capacity conflicts early and recommend how to allocate production among competing opportunities. Customer Selection & Deal Desk • Define target segments across developers, IPPs, utilities, EPCs, C&I and data center customers., • Build a qualification framework grounded in project bankability: counterparty credit, financing status, interconnection progress and fit with our products and capacity., • Bring the commercial recommendation to each go/no-go decision (strategic fit, margin targets, capacity fit), working with the Senior Proposal Manager, who runs the bid process, and the PMO, which assesses delivery feasibility., • Own approval rules for pricing exceptions, discounts and non-standard commercial terms, and run deal reviews with the Senior Proposal Manager before executive approval. Cross-Functional Partnership • Partner closely with the VP of PMO & Project Delivery, Pendergrass Plant Manager, CFO, Senior Proposal Manager, VP of Sales & Marketing, Procurement and strategic partners., • Communicate pipeline status, risks and recommendations clearly to executive leadership. Required Qualifications • 8+ years in sales operations, commercial operations or business development, including 5+ years at a manufacturer of utility-scale BESS, solar or power equipment., • Has built and run pipeline management and forecasting for long-cycle, project-based sales measured in MW/MWh., • Hands-on experience with S&OP or demand planning in a manufacturing environment, working directly with plant operations and procurement., • Understanding of utility and C&I procurement, project development milestones and the RFP process from ROM through firm offer to award., • Working knowledge of how Domestic Content, FEOC rules and IRA credits (45X, 48E) affect buyer decisions., • Advanced Excel skills, including forecast models, capacity planning and customer profitability analysis., • Demonstrated ability to work directly with executive leadership and influence sellers and partners without direct authority., • Bachelor's degree in business, engineering, finance or a related field. Preferred Qualifications • MBA or advanced degree in business, energy or engineering., • Experience managing sales through strategic partners, channel partners or a joint venture, including deal registration and resolving channel conflict., • Deal desk experience, including pricing approvals and non-standard terms., • CRM and ERP experience (NetSuite preferred)., • Experience building a referral or channel partner program., • Experience working with overseas partners or joint venture structures., • Existing relationships with utilities, IPPs, developers or EPCs., • Familiarity with ERCOT, CAISO, PJM or other major ISO/RTO markets., • Experience using AI tools to improve forecasting, reporting or pipeline management., • Experience hiring, developing or leading sales operations staff. Benefits and Perks NeoVolta offers a competitive benefits package designed to support the health, financial well-being, and work-life balance of our employees, including: • Public company equity grants, • Medical insurance, • Dental insurance, • Vision insurance, • Life and AD&D insurance, • 401(k) retirement plan with company match, • Paid Time Off (PTO), • Paid Sick Leave (PSL), • Paid company holidays, • Additional employee benefits and programs in accordance with Company policy What Success Looks Like The successful candidate will give NeoVolta Power leadership one trusted view of every opportunity across every channel, and a forecast the factory can plan around. Within the first 90 days, this person will put clear rules of engagement in place with strategic and referral partners and introduce a consistent qualification framework. Within the first year, they will have a working monthly S&OP process with Pendergrass, a pipeline built to our annual MWh target, and a clear, data-backed view of which channels and customers produce profitable wins. As NeoVolta Power grows, this person will help shape and staff the sales operations function. NeoVolta is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.