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Job Description Join Our Travel Adventure Team! Do you LOVE travel? Dream of helping others explore the world? Want a job that’s more than just a desk? We’re Prestige Travel Agency by Mich, a growing travel agency that creates unforgettable trips for our clients — and we’re looking for passionate Travel Consultants / Planners to join our team. Why this role rocks: ️ You’ll help clients plan their dream trips, from flights and hotels to unique experiences Collaborate with travel partners, hotels, and tour operators worldwide Be part of a fun, flexible, and growth-focused team Gain hands-on experience and insider knowledge of top destinations Who we’re looking for: • Passionate about travel and making memories for others, • Excellent communicator and problem-solver, • Organized, self-motivated, and ready to dive into travel planning, • Flexible working hours, • Fully remote – work from anywhere!, • Travel perks and discounted experiences Apply now: • Let’s create unforgettable journeys — together.

Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Tier 2 Field Tech or Escalations Technician II supports Tier 2 video conferencing equipment and provides ongoing Video Conferencing Technical Support to a wide array of clients. This position is responsible for resolving issues related to in-room technology; AV/VC equipment failure, physical malfunction and software configurations and conduct root cause analyses to improve processes and trend reoccurring issues to improve service. The AV Escalations Technician II provides Level-2 support. **THIS POSITION WILL REQUIRE UP TO 60-70% TRAVEL. KEY RESPONSIBILITIES: • On-site technician with the knowledge and skillset to fix 99% of issues in rooms, • Configuration of endpoints and infrastructure, • Preparation of room audits ensuring technology can work at optimum level, • Performs preventative maintenance to ensure equipment and room is ready for use, • Responsible for identifying defective/failed equipment and providing solutions, • Perform on site User Acceptance testing, • Install software upgrades, • Provide strong client level support to users, with a predisposition to de-escalate technical fails, • Perform break fix (user reported incident) tasks within target service level agreements response window, • Form strong partnerships with local help desk, building facilities, events, executive support, and EA's of high profile staff, • White glove technical support for C-suite and high level management, • Provide VC focused support for high profile events reported network related call escalation issues, • Maintains up to date knowledge of relevant industry standard hardware as well as proprietary tools ESSENTIAL CRITERIA: • Ability to be self-motivated and accountable in a fast-pace, independent environment, • Ability to think creatively as well as methodically regarding technical issue, • Technical skills must include a knowledge of Cisco, Crestron, Extron, Biamp, Shure, Clearone, QSC and other AV/VC related hardware and signal flow, • Must be able to read and understand plans to ensure everything is done correctly and then do any additional configuration that is required, • Strong interpersonal, customer service, and conflict resolution skills, • Willingness to learn and adapt to client culture, • Ability to work both independently as well as with a team, • Must have critical thinking and problem solving ability, • Be flexible and adaptable to change and hours of work, to meet the needs of the customer The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. #IND Pay Range$62,000—$82,000 USD

Job Description ACCOUNT EXECUTIVE This is a remote position, however, there is a requirement to currently reside in one of the following areas: Chicago, Dallas, Little Rock, Oklahoma City, Tulsa PURPOSE: This position’s primary responsibility is to develop new managed services opportunities and close business for Ascend Active Accounts. This will be accomplished through strategic relationships with executives within Ascend’s Active Accounts, consultative selling focused on business outcomes, and effective execution toward gaining customer commitment. This role supports the long-term company strategic goals, builds key client relationships, identifies business opportunities, negotiates, closes business deals, and maintains extensive knowledge of current market conditions. RESPONSIBILITIES: Develop new service opportunities within assigned Active Accounts - * Establish and maintain strong relationships with key contacts at assigned accounts. * Develop, document, communicate, and execute an effective strategy to engage with the assigned Active Accounts. * Working with the Customer Service Management team, identify opportunities within assigned account list for new Ascend Managed Services offerings including Cloud & Infrastructure Management, Cybersecurity Management, Service Desk, and Salesforce. * Identify client business priorities, needs and pain points and discuss Ascend Managed Services offerings that will help client reach their goals. * Drive customer interest in Ascend Managed Services offerings. Qualify the opportunities - * Accountable to determine if the client has a strong need and budget to justify working the opportunity. * Gain access to decision makers. Ensure you have client agreement that the need is a high priority and there is an associated timeline for the initiative. Lead the Ascend team through the sales process - * Accountable for the development, documentation, communications, and execution of strategies for opportunities the Account Executive develops within the assigned accounts. * Lead Ascend resources (internal and partner) in support of opportunity pursuits. * Utilize effective consultative selling to focus on client business outcomes. * Lead the preparation and delivery of sales proposals, contracts, and other business development documents. Close business and achieve targets - * Articulate differentiators and Ascend value. * Understand competition. * Set the stage early and often – explain the client journey and take them through it. * Be an effective negotiator. * Accountable to obtain client contract signature. * Meet and exceed quota. Manage your business - * Ensure Salesforce has accurate data regarding your accounts and opportunities. * Active participant along with Customer Success Management team in client-facing regularly scheduled business reviews. * Effective use of Ascend resources. * Maintain knowledge on current technology trends and solutions relevant to Ascend and the overall all technology managed services industry. * Develop, document, communicate, and execute an effective strategy to engage with the assigned Active Accounts. * Other Responsibilities as assigned by management MINIMUM SKILLS, EDUCATION AND EXPERIENCE * Minimum of 3 years successful managed services sales experience. * Bachelor's degree * Ability to confidently develop relationships with the highest-level decision makers in an organization. * Ability to sell in a consultative manner focusing on business outcomes. * Ability to work closely with Ascend teammates to strategize and develop opportunities. * Experience with premium, complex B2B services sales. * Exceptional communication, presentation, follow-up, negotiation, and closing skills. The position requires a strong emphasis on the ability to develop and follow through on sales and account plans. * Demonstrated leadership skills, initiative, and creativity with the ability to identify and convey successful sales/marketing approaches and techniques. * Personal computer and internet skills with a firm grasp of how to use Microsoft Office tools and Salesforce. * Occasional travel is required. We are seeking highly motivated individuals who meet the following criteria: * Excellent organizational, verbal and written communication skills * A passion for technology, problem-solving, and customer service * Efficiently manage multiple tasks * Contribute in a fast-paced, team-oriented environment * Possess strong problem solving and analytical skills * Exhibit excellent leadership, communication, interpersonal and organizational skills * Upbeat, friendly, motivated and ready to help contribute to our team At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered. CORE VALUES We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values: * Committed to Client Success: Our actions and our words always align with the best interest of the client. * One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions. * Integrity: We are unquestionably committed to doing the right thing even when it is hard. * Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another. * Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust. Starting Compensation: $85,000/year base plus commission The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary. Along with a competitive salary, we offer a comprehensive benefits package, including health, dental, and vision insurance, retirement savings options, flexible time off (FTO), and professional development opportunities. We are open to discussing compensation and benefits further during the interview process to ensure alignment with the candidate’s expectations and experience. PHYSICAL DEMANDS: Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, (such as laptop or other equipment), and traveling to the work site to meet with client(s). DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Powered by JazzHR 9GOT8yLqEa

Job DescriptionIT Helpdesk TechnicianAbout the RoleMurgado Automotive Group is seeking a motivated and skilled IT Helpdesk Technician to join our dynamic IT department. This role is critical to supporting our users at our Chicago locations in Illinois. You will be the first line of support, helping resolve technical issues and contributing to the overall efficiency and reliability of our IT systems.The Ideal CandidateYou are an enthusiastic problem solver with a customer-first mindset. You bring experience in IT support, communicate clearly, and enjoy working in a fast-paced environment. You thrive in a collaborative setting and take initiative to improve systems and processes.Key Responsibilities∙ Serve as the initial point of contact for technical support via phone, email, and ticketing system∙ Provide remote support using RMM tools (e.g., ConnectWise Automate)∙ Install, configure, and maintain desktop hardware, software, and peripherals∙ Manage user accounts, permissions, and access controls∙ Troubleshoot and support desktop, laptop, and printer issues∙ Escalate unresolved issues to senior IT staff as appropriate∙ Provide accurate information about company IT services and products∙ Suggest improvements to IT procedures and user experience∙ Document support issues, resolutions, and feedback in a clear and concise manner∙ Occasionally participate in after-hours support, project rollouts, or upgrades (nights/weekends/holidays)∙ Communicate clearly in English (additional languages a plus)Qualifications∙ 1–4 years of experience in a help desk or IT support role∙ Strong troubleshooting and analytical skills∙ Detail-oriented with excellent organizational skills∙ Valid driver's license and reliable transportation ∙ Relevant certifications (e.g., CompTIA A+, Network+, MCP) is a plus∙ Currently pursuing or holding a degree in IT, Computer Science, or a related field is a plusWhat We Offer∙ Competitive compensation based on experience and performance∙ Comprehensive benefits package (medical, dental, vision, and retirement)∙ 401(k) with company match∙ A collaborative and supportive team culture∙ Opportunities for professional growth and career advancement∙ Employee discounts on company productsIf you are passionate about technology and ready to contribute to a growing IT team, we’d love to hear from you. Please submit your resume to be considered. We appreciate your interest and will contact qualified candidates for the next steps. Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status. We are an employer who participates in the E-verify program with the Department of Homeland and Security. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • Paid time off Nail Technician Join Our Wellness Spa Team! Location: Chicago - Wicker Park Job Type: [Full-Time / Part-Time / Commission-Based] Salary: 50% commission + tips About Us Spa Soak is a wellness-centered spa offering high-quality, natural, and relaxing services in a calm, professional setting. We are currently looking for a licensed, skilled, and customer-focused Nail Technician to join our growing team. Responsibilities * Perform spa-quality manicures and pedicures (classic and gel) • Provide exceptional client care, ensuring a relaxing and safe experience, • Maintain cleanliness and sanitation according to state board standards, • Recommend nail care products and help clients maintain healthy nails, • Stay informed on the latest trends, products, and techniques, • Assist with light front desk duties or teamwork as needed Requirements * Current Nail Technician license (State of Illinois) • Minimum 1 year of salon or spa experience preferred, • Strong attention to detail and hygiene, • Excellent customer service and communication skills, • Positive attitude and team-oriented mindset What We Offer * Competitive pay + tips • Flexible scheduling, • Peaceful, professional work environment, • Discounts on spa services and products Apply today and be part of a spa that values true wellness, and an exceptional guest experience. Submit your resume through Indeed or email us at .

Job Description Field Service Technician A leading manufacturer of automatic lens edging machinery is seeking a highly motivated Field Service Technician to join its team. Reporting to the Technical Department Manager and Customer Service Operations General Manager, this role involves hands-on technical work, customer interaction, and extensive travel. Responsibilities: • Perform machine installations, repairs, and preventive maintenance at customer sites., • Provide equipment operation training and demonstrations at the Chicago office., • Travel extensively (approximately 70% of the time) throughout the U.S., Canada, Mexico, and occasionally Europe for service and training., • Support customers remotely from the Chicago office through help desk activities., • Identify, troubleshoot, diagnose, and resolve equipment issues., • Deliver exceptional customer service and follow service management best practices., • High school diploma or equivalent; 4–6 years of relevant work experience., • ASE certification and/or experience with ISO 9001 standards preferred., • Strong electro-mechanical skills with the ability to communicate effectively with customers and technical support teams., • Solid understanding of modern CNC machinery and related components., • Excellent interpersonal and communication skills., • Proficiency with Microsoft Windows-based systems.Company DescriptionSterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.Sterling has helped build careers for thousands of professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Job Description Hello! We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company. This role is an entry level where you will be exposed to a lot of technology and have a great opportunity to grow and learn! If you like a fun work environment, a good culture, and great teammates, we want to hear from you! Job Duties: 1. Answering all phone calls coming into the Middleground office, 2. Triaging and scrubbing all incoming tickets and working them to resolution or assigning to team, 3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours., 4. Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products, 5. Physical hardware build outs and configurations., 6. Internal ticketing system usage, administration, and management for all issues, 7. Assist in providing excellent customer service to all Middleground customers, 8. Contribute to the growth and improvement of all internal and external systems Powered by JazzHR p66yhvbs1P

Job DescriptionDescription: Who is Darwill?: Darwill is a nationally acclaimed marketing communications firm that has an extensive marketing and print portfolio. With four locations in the USA, Darwill provides nationwide solutions including; digital marketing, direct mail, employee communications, and marketing collateral. This position requires for employees to work onsite at the Hillside, IL facility Responsibilities: • Provides one-on-one end-user problem resolution for approved software., • Delivers, asset tags, sets up, and assists in the configuration of end-user PC desktop hardware, software and peripherals., • Diagnoses and resolves end-user network or local printer problems, PC hardware problems, e-mail, Internet, and local-area network access problems, with assistance of Network Engineers as required., • Assists in creating documentation materials for end-user frequently asked questions (FAQs)., • Configure approved end-user mobile devices for connectivity to system and troubleshoot basic communication issues., • Ability to work with little or no supervision and be proactive in all situations., • Understanding of VOIP desk phones, cell phones, and all other telecommunications devices and equipment., • Must have a strong desire to learn and keep abreast of new and emerging technologies., • Provide basic support for all IT related hardware, peripherals, copiers and network access., • Roles and qualifications: You will be responsible for helping our IT organization with various hardware, software and documentation projects. Your ability to manage projects will be essential, as some projects will involve multiple people over a period of time. Your clear written communication skills will be necessary as you update existing or create new documentation., • Though we are committed to providing on-the-job training for all of your day-to-day responsibilities, you will need to demonstrate initiative to step into the role while displaying a polished, professional demeanor, acute attention to detail and exceptional prioritization skills. Preferred skills: • Windows Server and Active Directory Administration version 2019, • Windows 11, • Microsoft Office 365, • Microsoft Entra, • Microsoft Exchange, • Network troubleshooting, • Backup and Restore best practices, any software Requirements: Nice to have: • Yealink and Zoom VOIP, • Familiarity with Amazon Web Services, • Familiarity with VMware, • Experience with Citrix, • Server and Network Security, • Documentation

Job Description As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for responding to customer inquiries, diagnosing and resolving technical issues, and escalating problems when necessary. This position offers an excellent opportunity for individuals seeking to begin their career in the IT industry, with exposure to a wide range of technologies and client environments. Key Responsibilities: • Customer Support: Provide exceptional customer service and technical support to clients via phone, email, or remote assistance tools., • Incident Management: Log, track, and manage incoming support requests using ticketing systems, ensuring timely resolution and appropriate documentation., • Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for end-users, following established procedures and best practices., • Escalation: Escalate complex or unresolved issues to senior technicians or appropriate internal teams while ensuring smooth communication with clients., • Client Communication: Keep clients informed about the status of their support requests and ensure timely updates throughout the problem-solving process., • Basic System Administration: Assist in managing user accounts, permissions, and access levels as required., • Software Installation and Updates: Assist with the installation, configuration, and updates of software applications on client systems., • Hardware Maintenance: Assist in hardware deployment, replacement, and maintenance activities., • Documentation: Create and maintain accurate records, documentation, and knowledge base articles for frequently encountered issues and solutions., • Proactive Monitoring: Participate in monitoring systems and networks to identify potential issues and escalate them before they become critical problems., • Educational Background: High school diploma or equivalent. Relevant certifications or degrees in IT or related fields will be advantageous., • Technical Knowledge: Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications., • Communication: Excellent verbal and written communication skills, with the ability to communicate technical concepts clearly and concisely., • Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently., • Customer Service: Demonstrated ability to provide exceptional customer service and handle client inquiries in a professional and friendly manner., • Team Player: Willingness to collaborate with team members, receive feedback, and contribute to a positive team environment., • Time Management: Ability to prioritize tasks effectively and manage time efficiently to meet service level agreements (SLAs)., • Adaptability: Willingness to learn and adapt to new technologies and procedures in a fast-paced environment. DKzGmXZNP0

Job DescriptionAbout DeleteMe:DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud. Operating as a remote-first, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That’s why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job Title: Mid-Market Account Executive, Cyber Security & Data Privacy Territory: North Central -- Ohio, Indiana, Michigan, Illinois, Wisconsin, Minnesota, Iowa, Missouri, Kansas Job Summary:Account Executives work on the front lines of the company, increasing product awareness and providing solutions for data privacy and organizational risk management. Charged with converting qualified leads into new logo wins and subsequent subscription expansion, this is a high-visibility role within DeleteMe, critical to the organization's continued growth and success. The ideal Account Executive will position DeleteMe's flagship technology, DeleteMe, to prospective Mid-Market customers across a wide array of industries and market segments. An Account Executive will successfully guide prospects through a defined solution-based sales process to an informed decision resulting in six-figure transactions and multi-year contractual commitments. Qualified candidates possess a customer-first attitude, demonstrable track record of consistent quota attainment, and experience navigating complex sales in the data privacy and/or cyber security domain. Job Responsibilities:Self-generate qualified pipeline to ensure consistent velocity toward monthly quota attainmentLeverage SPIN (or alike) to skillfully conduct comprehensive discoveryLeverage MEDDPICC (or alike) to forecast accurately, identify risk, and disqualify weak opportunities early Negotiate pricing, packaging, and contractual terms to achieve timely and mutually desirable outcomesCoordinate internal resources and key external stakeholders to successfully complete customer's legal, security, and compliance requirements Embrace a disciplined cadence of activity for consistent and measurable top-of-the-funnel inputsConduct formal weekly pipeline reviews that ensure correct coverage and accurate forecasting, using Salesforce is the source of truthAttend regular Deal Desk and Pre-Call Planning meetings to gameplan new logo and expansion engagements Partner cross-functionally to ensure smooth pre-sale to post-sale transitionActivate existing customers to refer and expansion by consistently delivering value, follow-through, and mindful communicationEngage in routine sales trainings and incorporate new systems and processes into the sales cycle Job Requirements:Resides in the area, or has experience selling into the region of: Chicago, IL Area or North Central TerritoryDomain knowledge of Cyber Security and Data PrivacyPrior training and working knowledge of information security concepts, and related compliance standards and regulatory practices3yrs+ experience selling to CISO, CIO, or other senior corporate information security personasMastery of at least one generally accepted sales methodology and deal qualification systemSuperior verbal and written communication skillsImpeccable organization skillsHighly competitive, adaptive, and coachableComfortable in an early-stage, fast-growth environmentSelf-driven, high learning orientation, and growth mindset What We Offer: Comprehensive health benefits - Medical, Vision, Dental Flexible work schedule100% work from homeGenerous 401k matching up to 6%20 days paid time off15 sick days12 company-paid holidaysChildcare expense reimbursementFitness and cell phone reimbursementBirthday time offWe publish salary ranges to promote transparency and ensure fair compensation. Final offers are based on skills, experience, and internal equity. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSenior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAre you someone who enjoys hands-on work, thrives in a fast-paced environment, and takes pride in being part of a mission that matters? Daniels Health is looking for a Field Service Technician to join our team and help support hospitals across Illinois with critical medical waste services. This is not a desk job—you’ll be on your feet, moving, lifting, and making a real impact every day. Required locations:Christ Medical Center: 4440 W 95th St, Oak Lawn (Monday and Thursday)Franciscan Health: 20201 South Crawford Ave, Olympia Fields (Tuesday, Wednesday, and Friday)What will your job involve? • Working directly with hospital staff to ensure safe and timely medical waste container exchanges and proper segregation., • Inspecting and servicing Daniels Health containers in clinical areas—this includes entering procedural spaces and working around sensitive equipment and patients., • Lifting containers (up to 50 lbs) and pushing/pulling carts (up to 300 lbs) throughout the day., • Maintaining inventory of containers and ensuring all areas are stocked and organized., • Using a company-provided smartphone to manage tasks, report issues, and communicate with your team., • Keeping staging areas clean and orderly before and after service., • Representing Daniels Health with professionalism, positivity, and a strong work ethic.What are we looking for?, • Someone who’s physically fit, comfortable with heavy lifting, and enjoys active, on-the-go work., • A team player who can also work independently without direct supervision., • Strong attention to detail—especially when it comes to paperwork and procedures., • Reliable transportation and a willingness to travel throughout Illinois., • A can-do attitude and previous experience in a labor-intensive or logistics role.Why work for us?, • Job stability – We’re an essential service in healthcare, recession-proof and always in demand., • Consistent hours – Monday to Friday, 7:00 AM to 3:30 PM., • Overtime opportunities – We always need extra hands!, • Competitive pay - This role is offering a rate of $20-21 / hr, • Full benefits – Health, vacation, and sick leave from day one., • Growth potential – We promote from within and invest in our people., • Mission-driven work – Help reduce needlestick injuries, improve infection control, and protect the environment.

Job Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: • Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems., • Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders., • Administer and maintain Active Directory, including user account changes and permissions., • Provide support for Windows 10 and Windows 11 systems, ensuring optimal performance and functionality., • Utilize PowerShell for scripting and automation tasks to streamline IT processes., • Manage mobile devices and ensure proper configuration through Intune and other Mobile Device Management tools., • Communicate effectively with team members and users, providing clear guidance and thorough support., • Follow established protocols to ensure IT infrastructure reliability and security., • Collaborate with other IT professionals to improve processes and implement solutions., • Maintain detailed documentation of all support activities and system changes., • Proven experience providing Tier 2 IT support in a focused and organized environment., • Proficiency in troubleshooting and resolving issues across Active Directory and Windows operating systems., • Familiarity with PowerShell scripting and automation., • Knowledge of Mobile Device Management tools, including Intune., • Strong ability to manage and prioritize service desk tickets., • Excellent communication skills and a composed demeanor., • Ability to work independently and follow instructions with minimal supervision., • Commitment to reliability and punctuality for on-site work.

Job DescriptionJob Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Additional Information Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. DRIVING SPECIFIC JOB DUTIES Deliver product by car and then to door of customer. Deliver flyers and door hangers. REQUIRES Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery. ESSENTIAL SKILLS Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS Carrying During delivery, carry pizzas and beverages while performingwalking and climbing duties. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Walking Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Climbing During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Far vision and night vision for driving.

Job Description Sales Director Remote position in Chicago, IL | Sales A bit about us GroundTruth is an advertising platform that turns real-world behavior into marketing that drives in-store visits and other real business results. We use observed real-world consumer behavior, including location and purchase data, to create targeted advertising campaigns across all screens, measure how consumers respond, and uncover unique insights to help optimize ongoing and future marketing efforts. With this focus on media, measurement, and insights, we provide marketers with tools to deliver media campaigns that drive measurable impact, such as in-store visits, sales, and more. Learn more at groundtruth.com. At Groundtruth, we believe that innovative technology starts with the best talent and has been ranked one of Ad Age’s Best Places to Work in 2021, 2022, 2023, & 2025! Learn more about the perks of joining our team. A bit about you You will: • Drive revenue by generating new business via prospecting and managing and growing existing, strategic accounts., • Develop strategic account plans to grow assigned Holding Company and/or account list., • Produce tailored proposals and recommendations to meet the needs of each client, and oversee the success of their campaigns., • Lead negotiations with larger agency and client partnerships., • Inform product/solution GTM strategy and product roadmap., • Coach other sellers and help them grow and develop into high performing sellers., • Go deep and wide across all accounts (agency + client direct) – expected to have far-ranging relationships across all partners/teams who touch strategic accounts (agency, client direct, creative agency, trading desk., • Maintain a pipeline of new opportunities from current strategic accounts as well as un-cracked new business (within specific agency holding companies/strategic client directs)., • Expertly communicate GroundTruth capabilities, differentiators and the entire product suite effectively to clients through various means (email, phone, in-person, conferences, networking events, etc.)., • Represent GroundTruth through thought-leadership opportunities at conferences (panel participant, moderating round-tables, speaking engagements) and agency-wide education/leadership sessions., • Achieve sales quotas on a monthly/quarterly basis according to sales plan set by SVP and Managing Director., • Meet all deadlines set by leadership to ensure proper information is effectively shared., • Strong ability to communicate with senior-level leadership and executives. This is our ideal wish list, but most people don’t check every box on every job description. So, if you meet most of the criteria below and are excited about the opportunity, and willing to learn, we’d love to hear from you. • Bachelor’s degree in Advertising, Marketing, Business or similar relevant field preferred, but not required., • 5+ years Active Sales experience and/or may consider multiple years relevant sales experience with a proven track record of success for multiple years in a row., • Expert communication skills (in-person/on-the-phone presentations, email and general day-today in the office and with clients) – ability to pitch to all levels and audience sizes in any environment., • Strong network of agency and client-direct contacts throughout territory and beyond., • Effective time management skills and the ability to multi-task are imperative in this extremely fast-moving role., • Strategic and tactical thinker – ability to think outside the box to help solve problems for clients., • Very strong attention to detail in all aspects of the business., • Hunter mentality – ability to find new business (hot/cold leads), maintain and grow current business and constantly curate of pipeline of potential business., • Expert-level understanding of the mobile ecosystem and the various players in the space (location-based, attribution partners, programmatic, rich media providers, etc.)., • Deep understanding of location-based data, how it sourced, differentiators among major players and various ways of activating against it across all platforms., • Ability to effectively and strategically complete RFP’s for clients in various verticals, proactively pitch strategic ideas to best serve your clients needs., • Ability to effectively and strategically complete RFP’s and custom presentations for clients in various verticals., • Performance management, territory management, strategic, tactical and analytical thinking., • Problem solving and negotiation skills., • Continuous learning with creativity and innovation., • Culture is key at GroundTruth – prepare to contribute and help further develop the culture of the sales team and broader company., • Detail-oriented - the little things matter., • Organized with demonstrated ability to prioritize and deliver timely work., • A team player and not afraid to roll up your sleeves and help when needed., • Self-sufficient and not afraid to take the lead and manage tasks independently., • Coachable and open to feedback., • Respectful–-we treat each other with respect and assume the best of one another. At GroundTruth, we value GRIT and we seek candidates who share these principles. We believe that a strong foundation in these values drives success, fosters collaboration, and enables us to create lasting, impactful relationships both within our team and with our clients. Growth Mindset: We position ourselves toward growth – in the business world and within ourselves. We see problems as opportunities and approach all situations with an open mind. Respectful: We are respectful to each other, our customers, and our partners in everything we do. Intentional: We question assumptions, turn off auto-pilot, think through each task, act with purpose, and see objectives through to resolution. Trustworthy: We want to earn the reputation of being a trusted media platform and partner by driving real business results for our clients for our colleagues. Why join us? Be part of a dynamic team: Join a fun, fast-paced environment where your ideas matter and your impact is felt. Opportunities for growth: We believe in internal development, offering plenty of opportunities to learn, grow, and advance your career within the company. Flexibility: We offer a remote-first philosophy and flexible PTO policy, allowing you to balance work with your personal life. Collaborative culture: Work alongside passionate, creative, and motivated colleagues who support each other and encourage new ideas. Comprehensive benefits package: At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love. We offer: • Fully-paid medical premiums for employees, • 401(k) employer match, • Generous parental leave, • Wellness and gym reimbursement, • Family and pet expense reimbursement, • Education and coaching reimbursement program, • Daily lunch credit when working in-office, • Fully stocked snacks and beverages in-office, • Option for mobile phone reimbursement or separate company phone, • Equity analysis to ensure fair pay Compensation Package • $140,000- $180,000 base salary, 60/40 commission split ($233,333 - $300,000 OTE) Applications will be reviewed on a rolling basis The final deadline to apply is 10/3/25, but early applications are strongly encouraged as we may begin interviewing prior to that date Use of AI in recruiting process We use AI-supported tools as part of our recruitment process to help identify candidates whose experience aligns with open roles. These tools analyze job-related information to generate match insights for our team — but every application is reviewed by a recruiter, and hiring decisions are never made by AI California Privacy Rights Notice for Job Applicants GroundTruth complies with California privacy laws. Please review our most up-to-date California Privacy Rights Notice to learn how we collect and use personal information during the application process. Equal Employment Opportunity (EEO) Statement We are an equal opportunity employer and value diversity, inclusion and equity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants with disabilities may be entitled to reasonable accommodations under applicable federal, state and/or local laws. If you need reasonable accommodations in the application process, please reach out to us at .

Job DescriptionJob Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Additional Information Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. DRIVING SPECIFIC JOB DUTIES Deliver product by car and then to door of customer. Deliver flyers and door hangers. REQUIRES Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery. ESSENTIAL SKILLS Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS Carrying During delivery, carry pizzas and beverages while performingwalking and climbing duties. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Walking Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Climbing During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Far vision and night vision for driving.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Chicago area (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job Description Job Title: Help Desk Level 2 Location: Remote Period: 06/02/2025 to 06/02/2026 – Strong potential for extension or conversion Hours/Week: 40 hours Rate: $30-$40/hour (Hours over 40 will be paid at Time and a Half) Contract Type: W-2 Position Overview We are seeking an experienced Help Desk Level 2 professional to join our client’s remote Application Operations (AppOps) team. This role plays a key part in resolving technical issues escalated from Level 1 support, managing incident resolution, and supporting a wide range of tools and platforms. Ideal candidates will have excellent communication skills, a strong technical background, and the ability to thrive in a fast-paced, remote work environment. Scope of Services The Help Desk Level 2 consultant will: • Resolve or escalate technical issues logged by Level 1 analysts, • Respond to tickets within established SLA timelines, • Troubleshoot software, hardware, and connectivity issues, • Collaborate with AppOps team members and ADC Managers, • Deliver high-quality customer service and technical support, • Participate in team projects and administrative tasks as needed Responsibilities & Deliverables • Review and resolve open problem tickets or escalate them appropriately, • Follow Standard Operating Procedures (SOPs) and Business Operating Procedures (BOPs), • Provide clear and effective communication with end-users and internal teams, • Document issue resolution steps and update knowledge base entries, • Support and troubleshoot Windows-based applications, modems, browsers, and network utilities, • Reset user accounts, Internet proxy settings, and network passwords, • Administer SharePoint sites and assist with application installations and setup, • Participate in meetings with managers and stakeholders to support vendor onboarding and other operational initiatives Required Skills & Qualifications • Bachelor’s degree in IT-related field OR at least 4 years of direct IT experience, • Minimum of 10 years in a technical support or help desk role, • Proficiency with troubleshooting Windows-based environments, • Strong interpersonal, customer service, and communication skills, • Ability to work independently and escalate appropriately in a fast-paced setting, • Experience supporting a wide range of users, including senior managers Preferred Qualifications (Nice-to-Have) • Knowledge of Atlassian Products, specifically Jira Service Management (JSM), • Experience working directly with IT teams and departmental managers, • Background in SharePoint Administration, • Familiarity with API integrations and tool-based automation Work Environment • Fully remote role with regular collaboration via Slack, Microsoft Teams, and email, • Frequent meetings with ADC employees and managers, • Highly collaborative team environment within the Application Operations group

Job DescriptionSenior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Service Desk Analyst Reports To: Manager—Service Desk Location: Chicago, IL Environment: Hybrid Status: Exempt Who We Are: Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers. Purpose of Your Work: As a Service Desk analyst working within Shared Services (one of our entities), you will be responsible for delivering IT services and support to the entire Redwood enterprise, with on-site presence at our Chicago headquarters and Monterrey, Mexico office and a virtual presence across all our other North America locations. Additional responsibilities include management of endpoints, software, and Redwood’s BMC Remedyforce implementation, as well as Incident Management, Request fulfillment, and assisting security and engineering teams with project tasks as needed. How You Make a Difference Everyday: • Collaborate with management and internal teams to deliver best-in-class service throughout the organization, • Make End User Support more effective and efficient, • Inform management of technology trends, best practices, pitfalls, etc., • Identify opportunities to streamline and automate procedures, • Document processes, procedures, system designs, and user how-to knowledge base articles, • Conduct regular audits of hardware and software assets, as well as user accounts and licenses, • Acquire new computers, manage the existing laptop and desktop fleets, and work with vendors to repair and return to service any faulty devices, • Manage physical phones and softphones, including telephony system management tasks within Cisco Call Manager (CUCM), • Process standard onboarding, offboarding, and access change requests of Redwood staff, • Provide First-level support of existing business applications, • Manages hardware and software assets as well as assent management processes. Maintains and improves the software deployment process and assists in new computer deployment images. Ensure PCs are patched and functioning at a high level, • Adherence to all documentation and administrative responsibilities., • Identifies opportunities to improve security throughout the organization. Informs management of trending threat potentials and zero-day vulnerabilities and provides recommended action plans, • Functions as a subject matter expert on laptops and desktops computing technologies. Keeps management informed and make recommendations that promote the overall effectiveness of the IT services offered to the business You’ve Got This? • Bachelor’s degree in IT or equivalent mix of related coursework and experience, • 2-3 years managing and troubleshooting Microsoft Windows workstations in a corporate environment, • 1-3 years’ experience on a help desk / service desk team in a corporate environment using a formal ticketing platform, • Exceptional hardware and software troubleshooting abilities, • Experience with Windows Management Instrumentation (WMI) and the WMIC. WQL experience preferred, • Demonstrated experience managing user and computer objects in Active Directory and Entra, • Working knowledge of Group Policy. Experience creating GPO’s a plus, • Demonstrated experience managing mailboxes with O365 environments, • Working knowledge of TCP/IP networking and related technologies, including DNS, DHCP, route, switch, and VPN. Candidate must thoroughly understand IP addressing and subnetting and have a conceptual understanding of the difference between VLAN’s and subnets, • Experience managing components of cloud platforms and infrastructure, including AWS and Azure, • Experience using PowerShell to conduct and automate routine tasks. The ideal candidate will know how to perform all the standard ADUC tasks via PowerShell, as well as connect to O365 with PowerShell for user, group, and license management, • Experience deploying software with tools such as InTune and Group Policy What We Offer: • Access to experts and resources for your Learning & Development journey, • Opportunity for internal mobility, • Employee referral bonus program, • Employee Resource Groups (ERGs), • Annual fundraising and volunteer events to give back to communities, • Paid time off, floating holidays, time off to volunteer and rollover, • Paid parental leave, • Medical, dental, vision and 401k plans (with match), • Flexible spending account, mass transit and dependent care plans available, • Health savings account, with a annual company contribution for plan participants, • Short-term and long-term disability; life insurance policies subsidized by company, • Additional benefits including pet insurance, accident care, access to legal advice and more Work Schedule: This position is full-time and hybrid Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage. Compensation Range: Salary Range: $60,000 - $75,000 This position is eligible to earn annual incentives based on individual and company performance. The estimated pay range reflects an anticipated range for this position. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job. Redwood is an equal opportunity employer. Employment decisions at the Company are based on individual merit, qualifications, abilities, and the Company’s needs and resources. The Company does not discriminate in recruiting, hiring, compensation, promotions, discipline, termination or any other aspect of employment on the basis of an individual’s actual or perceived race, color, creed, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, ancestry, citizenship status, age, disability, marital status, military service or status, genetic information, arrest and conviction record, credit history, or any other basis protected by applicable law.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Chicagoarea (Oak Park, IL) and they are in need of a Help Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Oak Park, IL

Job Descriptionoverview The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Helpdesk Engineer plays an important role in making sure that happens. The Senior Helpdesk Engineer handles escalated support requests for the Service Delivery Team. They are assigned the support requests that the Junior Helpdesk Technician can’t handle. When help is needed the Senior Helpdesk Engineer can turn to the Service Delivery Manager for guidance and support. RESPONSIBILITIES & TASKS CUSTOMER SERVICE  Work on and resolve escalated Helpdesk Tickets  Delight our Clients with a Friendly, Quick and Helpful Experience  Provide the Client with advanced remote troubleshooting  Remote Hardware Maintenance and Support USE OF OUR TICKETING SYSTEM  Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests  Managing and recording all work though our Ticketing System  Make sure that Client Documentation in well maintained  Split tickets that have several issues into their own individual ticket  Make sure that tickets aren’t “stale” throughout the process USE OF OUR MONITORING & MANAGEMENT TOOL  Review RMM dashboard and apply remediation actions as indicated by our Processes  Review regularly scheduled/automated actions as indicated by our Processes PROJECT WORK  From time to time the projects team will need additional resource to help deliver projects either on site or remotely. When opportunities arise the Senior / L3 Enginner may be required to help with project delivery COMMUNICATION, REPORTING & RISK  Escalate tickets that require Service Delivery Manager support  Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue  Submit Timesheets & Expense reports as indicated on their SOPs  Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients TEAM WORK  Mentor the “Junior” Service Team Members  Follow the schedule provided by the Service Delivery Manager or Service Coordinator / Dispatcher  Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks  Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues  Identify opportunities for improvement and make constructive suggestions for change  Contribute to the process of innovative change effectively  Undertake other duties as required by the Service Delivery Coordinator, Service Delivery Manager or CTO SKILLS AND ATTRIBUTES DESIRED  A love of (and ability to) Solve Problems & Challenges  Great Communications skills, founded in being a good listener  Advanced understanding of support tools, techniques and how technology is used to provide services  Advanced understanding of operating systems, business applications, printing systems and network systems  Advanced diagnosis skills of technical issues related of end-user hardware & software and network devices  Advanced experience and knowledge of working with the Microsoft 365 Platform  Must be able to type quickly and accurately while talking on the phone  A deep desire to deliver an amazing Client Experience  Advanced knowledge of IT Applications, Software & Hardware  The ability to speak both Geek and human  Great Communications skills, founded in being a good listener  A deep desire to deliver an amazing Client Experience  Drivers license  The ability to speak both Geek and Human  The ability to keep up with & adapt to the fast-paced IT world NICE TO HAVE  Experience using a Ticketing system / RMM Tool and PSA software  Experience providing support via remote tools  Experience handling Technical Service Tickets  Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.  Client Experience Certifications such as Helpdesk Habits etc.  Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. PERKS • Get your birthday off 🤓, • Generous incentives for reaching Team and Company Goals, • Excellent Health / Dental and Vision plan!, • An easy-going environment and culture (we all enjoy what we do), • The flexibility to work from home (we run a Hybrid office), • A Stand-Up Desk and High-Powered Laptop, • A Proactive Approach to Ongoing Training to help you develop life-long skills CAREER GROWTH For someone looking to progress their role, the Senior Helpdesk Engineer naturally leads into roles such as: the Service Delivery Manager or CTO. Powered by JazzHR qo2gmVu83u