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Job Description Reporting to the Technical Support Manager, the successful candidate will work as a Technical Support Specialist within the MTY IT Department. This entails the effective administration, maintenance, and support of MTY end-user hardware, software, and associated peripherals, in a timely and professional manner and in accordance with established service levels. The selected candidate may also be assigned to support other IT teams according to need. Equal Opportunity Employer M/F/D/V Key Responsibilities • Support the day-to-day technology needs of MTY Group employees as a member of the Help Desk team, including maintenance and support of end-user hardware, software, mobile devices, and associated peripherals., • Use the ticketing system to ensure that requests, changes, and incidents are handled according to agreed-upon procedures., • Ensure printers are properly maintained and that supplies are in stock., • Support facilities and security devices such as badge readers, cameras., • Ensure hardware and software remains current and up to date with security patches., • Under the direction of senior members of the team, contribute to the management of critical office systems, servers, and services such as Microsoft 365, Active Directory, DNS, DHCP, VPN, Anti Virus, etc., • Interact with MTY Group Help Desk teams in other locations to support the continued integration of key systems., • Follow existing policies and procedures, and help define, document, and implement new ones., • Ensure inventory kept up to date for assets falling under the Help Desk team’s areas of responsibility., • Work with vendor support teams to resolve issues related to the devices and software managed by the Help Desk team., • Create and maintain support documentation, how-to guides and any other documentation that will help foster self-service support to the extent possible., • Managing assigned projects and reporting on project completion, • Proactively manage personal development, to increase performance levels and provide opportunities for career development., • Other duties as assigned. Required Technical Skills • Minimum 5 years working in a technical capacity supporting users and/or projects, • Expert knowledge of Microsoft Windows desktop operating systems, • Extensive experience with laptop, desktop, and mobile device hardware from various vendors, • Knowledge of disk-imaging technologies used for laptop and desktop rollouts and refreshes, • Basic understanding of Active Directory and Microsoft DNS, DHCP and other related services, • Experience with helpdesk ticketing systems (SolarWinds WHD, Service Now, Cherwell, etc.), • Ability to produce documentation related to implementation, testing and self-help guides, • Experience managing and troubleshooting Microsoft Office, • Experience with patch management tools (Manage Engine, Microsoft WSUS, Shavlik, BigFix, etc.), • Experience with managing and configuring Microsoft InTune, • Knowledge of asset tracking and tagging hardware, • Experience managing Anti-Virus server and client software, • Knowledge of MacOS and iOS operating systems, • Experience managing and deploying Apple devices Nice-to-Have Technical Skills • Experience with application deployment tools (JAMF Pro, Manage Engine, Marimba, SCCM, etc.), • Understanding of networking concepts and technologies (Cisco) Required ‘Soft’ Skills • Professional, friendly, and approachable demeanour, • Demonstrated ability to troubleshoot complex technical problems, • Strong verbal and written communication skills in English, • For roles based in Quebec or New Brunswick, strong verbal, and written communication skills in French, • Ability to work as part of a team, to both provide and ask for assistance when needed, • Keen interest in technology, the IT industry, and related new developments and current events, • Interest in maintaining and improving skill sets, training, and continued personal development Working Environment and Hours: • Normally working a standard work week (Monday to Friday, 8:30am to 5:30pm) in the MTY office you are hired to cover, with additional hours as required. Flexibility is essential as out-of-business-hours work, and weekend work is sometimes required on an ad-hoc basis. Benefits (Subject to Change): • 401(k) matching, including Roth options, • 3 Medical insurance plans, • Dental insurance, • Vision insurance, • Employee assistance program, • Flexible spending account, • Health savings account, • Life insurance, • Short-term disability insurance, • Long-term disability insurance, • Paid time off, • Tuition reimbursement, • Referral program, • Wellness programs, • Hybrid

Job Description Introduction The Technical Support Specialist provides 1st & 2nd line IT support across the organization via the ServiceNow ITSM platform, email, phone and in-person walk-up cases in our Scottsdale, AZ office. This role is a hybrid role with occasional work from home days and limited travel to our office locations across the US. Location: 18940 N Pima Rd, Suite 210 As the public face of the IT support team, you will ensure high quality support is provided to all users and departments within Amwins and that all incidents/problems are recorded and managed in the Service Desk system. You will inform the Technical Support Manager or wider IT leadership team of any incidents and/or problems (internal and external) that may impact the business. Responsibilities • Monitor the service desk platform, identify and set the priority level of all requests/tickets received and resolve issues or reallocate to wider teams where applicable. This includes, but is not limited to:, • Assisting with the configuration of all PCs & laptops used within the group., • All printers used within the group., • Mobile devices within the group (including mobile device management via Intune)., • Provide basic in-house training to staff in relation to Microsoft Office programs and other supported bespoke software/applications as and when required., • Engage in the procurement of IT hardware, software, consumables and telecoms equipment, in accordance with the corporate procurement policy and working alongside the IT Asset team and IT Asset Manager., • Provide 1st & 2nd line IT support to all users, ensuring a good to outstanding level of support from initial incident acknowledgement through to resolution., • Report any incidents/service impact issues that could impact the business to the Technology Support Manager., • Ensure daily administrative duties (updating tickets, following up on logged cases, escalating where appropriate) of the service desk are completed., • Ensure IT support projects, tasks and assignments are carried out in a professional and timely manner., • Utilise the service desk system to effectively log the nature of support queries, manage workload and prioritise support cases according to Service Level Agreements (SLAs) set by the IT leadership team., • Promote the use of IT tools within the business, allowing staff to work more effectively., • Undertake project work on occasions, and plan and deliver solutions in a timely manner., • Manage on-site hardware, such as MFDs (printers), including troubleshooting and toner replacement as well as meeting rooms/internal events equipment., • Ensure that all office hardware is maintained to a good working standard. Knowledge/Skills/Qualifications • Advanced knowledge of Microsoft Office 365, including Exchange, Intune and Entra., • Knowledge and experience of Active Directory Users and Computers., • Knowledge and familiarity of networking, including DHCP, TCP/IP, DNS, IP addressing, network protocols and the ability to diagnose and resolve such issues., • Knowledge and background of IT helpdesk/support and working with technology., • Experience of working in an office, providing both in-person and remote support to staff., • Exposure to meeting room and event support, including Crestron and Logitech hardware and Microsoft Teams/Zoom/Google software., • Maintain documentation of IT systems and procedures, alongside the IT Service Desk team., • Identify the root cause of issues and recommend appropriate solutions in line with the IT Acceptable Use Policy, while being mindful of the user being supported., • Demonstrated experience of Insurance industry (desirable, but not essential)., • Ability to work on your own and within a team., • Project-based skills (ITIL, desirable, but not essential)., • Excellent communication skills and the ability to communicate technical information clearly and effectively to users with varying levels of technical expertise., • Experience providing support to executives and senior leaders, remaining calm and professional in a fast-paced environment., • Customer-centric, with attention to detail., • Experienced in "hands on" maintenance of hardware, including repairs (beneficial, but not essential)., • Willingness to travel to other offices Supported Programs/Software/Applications • Microsoft 365 apps (including, but not limited to: Outlook, Teams, Power Platform, Exchange, Word, PowerPoint, Excel, OneDrive), • Intune (Mobile Device Management), • Entra, • SharePoint, • Intune Company Portal, • VPN (GlobalProtect), • ServiceNow ITSM platform, • Crestron/Logitech/Neat meeting room equipment, • Windows OS (Windows 10, 11), • Citrix, • Aternity (asset monitoring), • Insurance systems: IMR, GlobalXB, PPL, UniQuote)

Job Description JOB OVERVIEW: Support computer technology effectively and efficiently by identifying ways to improve the functionality of existing systems or networks and recommending new systems if appropriate. System Analysts typically develop, implement, and test solutions to application problems; perform systems management and integration; improve existing systems; and review system capabilities. Furthermore, provide technical assistance and support related to computer systems, hardware, and software. KEY RESPONSIBILITIES: • Installs, modifies, and makes minor repairs to computer hardware and software systems., • Resolves tickets representing staff-generated technical requests or incidents and troubleshoots technical issues to maintain productivity., • Maintains system functionality by testing computer components., • Helps design and implement networks., • Consult with users to determine appropriate hardware and software needs and assist in placing orders., • Maximizes computer systems capabilities by studying technical applications and making recommendations., • Tests compatibility of new programs with existing ones., • Gathers data to identify and evaluate technical purchasing options., • Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications., • Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs., • Installs software and necessary applications., • Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers., • Maintains system capability by testing computer components., • Document assets, updated inventory list. Ensure workstations meet compliance., • Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies., • Prepares reference material for users by drafting operation instructions., • Deliver proactive administration and support by performing tactical and strategic network projects, administration, and support activities locally and remotely, ensuring data and network security., • Other duties as assigned., • This role requires punctuality, good attendance, and the ability to focus on the work at hand during sometimes stressful situations and times with there are multiple priorities., • Follow standard practices and safety procedures., • Strictly adhere to all safety policies and procedures to ensure a safe working environment. COOPERATION This role requires collaboration across internal teams and with external stakeholders. LEVEL OF DECISION MAKING This position requires the ability to make daily autonomous decisions. SKILLS & QUALIFICATIONS: Required: • Associate degree or above in computer science, information systems, or related field, • Prior experience working on a Helpdesk, in IT, or similar technical function., • A+, Security +, or another field related certification, • Experience in CMMC, NIST Compliance or other regulated industry., • Excellent problem-solving and troubleshooting skills., • The ability to communicate technical information in an accessible manner to non-technical employees., • A process improvement mindset., • Software maintenance and testing capability., • Vendor relations., • Basic knowledge of networking principles and operating systems., • Ability to effectively prioritize and execute tasks in a high-pressure environment., • Customer-service focus and excellent communications skills., • Collaborative mindset., • Hands-on problem-solving ability COMPETENCIES: • Excellent communication and collaboration skills., • Strong attention to detail, • Strong problem-solving and critical-thinking abilities., • Ability to work in fast-paced environments., • Leadership or teamwork abilities. WORKING CONDITIONS: • Full-time on-site position., • This position may require travel on an as-needed basis, • This position may require working in diverse settings and conditions. Note: Due to US Export Control laws and regulations; applicants selected for employment must show proof of a U.S. Person status before employment may begin.

Job Description Title: Desktop Support Specialist II Location: Chandler, AZ - Onsite Employment Type: Contract Compensation: $30-35/hr Our client is a long-standing leader in the renewable energy sector, with over 30 years of innovation behind them. They are seeking a Desktop Support Specialist II who is experienced, reliable, and committed to delivering exceptional end-user support. This role is ideal for someone who enjoys solving technical problems, owning escalations, and supporting both hardware and software across a dynamic environment. As a Desktop Support Specialist II, you will provide advanced desktop, hardware, and application support to users onsite in Chandler, as well as remote employees across multiple locations. You ll serve as an escalation point for Level I support and will handle more complex issues, system configurations, and hands-on troubleshooting. You will also assist in equipment setup, workstation deployments, and contribute to infrastructure-related projects. What You'll Do: • Provide Tier II desktop support to onsite and remote users, • Serve as an escalation point for Level I support for complex incidents, • Troubleshoot and resolve issues related to desktops, laptops, peripherals, printers, and mobile devices, • Install, configure, and upgrade operating systems, software, and hardware, • Support MS Office applications, VPN connectivity, and business-critical applications, • Perform workstation imaging, builds, and deployments, • Assist with user onboarding, account setup, permissions, and equipment assignments, • Manage and document tickets, resolutions, and technical procedures, • Coordinate repairs or replacements for hardware failures, • Support basic network troubleshooting (connectivity, DNS/DHCP issues, patching), • Maintain an organized inventory of equipment and assist with IT asset management, • Participate in IT improvement initiatives, desk moves, and small-scale technical projects, • Perform other related duties as needed Required Qualifications: • High school diploma (or equivalent) 3-5 years of hands-on experience in a Desktop Support, IT Support, or Helpdesk II role, • Strong understanding of Windows OS, user profiles, and workstation troubleshooting, • Experience with Office 365 administration and application support, • Experience with Active Directory (user accounts, password resets, group assignments), • Experience with hardware support, including laptops, desktops, monitors, and peripherals, • Experience with imaging tools and workstation deployment processes, • Knowledge of basic networking concepts (TCP/IP, DHCP, DNS, VLAN basics), • Strong customer service skills with ability to communicate clearly and professionally, • Ability to manage multiple tasks and prioritize effectively, • Reliable, self-motivated, and detail-oriented, • Ability to lift up to 50 lbs for equipment moves and installations, • Willingness to work occasional overtime or after-hours for escalations or maintenance, • Strong documentation and organizational skills Preferred Qualifications: • Associate's degree in IT, Computer Science, or similar field, • Experience supporting users across multiple sites or environments, • Exposure to ticketing systems such as ServiceNow, Jira, Zendesk, or similar, • Experience working in manufacturing, energy, or operational/industrial settings To find more great tech-centric jobs, please visit . Phoenix, AZ Austin, TX Las Vegas, NV

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Scottsdale, AZand they are in need of a IT Helpdesk Support Level I. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a BONUS!, • Three (2-3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Scottsdale, AZ

Job DescriptionSummary Our client is a leading Managed Services Provider (MSP) located in Scottsdale, AZ and they are in need of a IT Helpdesk Support Level I. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Having worked with a Managed Services Provider (MSP) in the past is a BONUS!, • Three (2-3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • Remote Management & Monitor (RMM) software experience (i.e. Connectwise, Kaseya, Ninja), • PSA (or Ticketing) software experience (i.e. Autotask), • History of network and firewall administration (Sonicwall & Meraki)., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and grow

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Concord sits at the center of the credit market ecosystem. We provide loan servicing, backup servicing, and capital markets administration for specialty finance lenders, institutional investors, and asset managers. Our clients include originators across fintech, solar, home improvement, equipment finance, and other specialty asset classes. When a lender needs a trusted partner to service their portfolio or a trustee needs real-time reporting, they call Concord. We are looking for an experienced Cloud Infrastructure Architect to join our Infrastructure organization as a senior technical leader. Our primary cloud environment is AWS, where we run the majority of our production workloads, including LINK, our internally developed line-of-business application. Through a series of recent acquisitions, we also operate a significant and growing Azure footprint, and a substantial part of this role will be devoted to securing, documenting, and rationalizing those inherited environments in preparation for migrating their data into LINK. You will serve as the technical authority for cloud infrastructure across the organization, creating work and providing direction for our helpdesk, systems administration, and DevOps teams, while partnering closely with the VP of Infrastructure to develop and maintain enterprise-wide policies, procedures, and architectural standards. You will also serve as a key infrastructure liaison to the Product team, ensuring they have the architectural context and documentation needed to plan and execute LINK migration workstreams. This is a hands-on, high-impact individual contributor role suited for someone who thrives at the intersection of deep AWS expertise, cross-platform pragmatism, and organizational influence. Responsibilities • Own cloud infrastructure architecture with AWS as the primary platform, ensuring alignment with business goals, security requirements, and SOC 2 and PCI-DSS compliance obligations, • Lead the architectural assessment of all acquired Azure environments — evaluating security posture, network topology, identity configuration, and workload dependencies, • Develop and maintain reference architectures, design patterns, and technology roadmaps that account for our hybrid AWS/Azure environment, • Evaluate emerging cloud technologies and make recommendations on adoption, retirement, or consolidation of platforms and services, • Lead architecture reviews and provide technical governance for infrastructure projects across the organization, • Conduct deep-dive assessments of acquired Azure environments, producing comprehensive documentation covering network architecture, security controls, identity and access configurations, workload inventories, and data flows, • Identify and drive remediation of security gaps and compliance deficiencies across acquired Azure environments in partnership with the Cloud Infrastructure Engineer and InfoSec team, • Develop detailed migration plans for transitioning data and workloads from acquired Azure environments into LINK, our AWS-hosted core line-of-business application, • Produce and maintain infrastructure documentation packages for the Product team, providing the architectural context needed to plan and execute LINK data migration workstreams, • Define and track progress against Azure rationalization milestones, keeping stakeholders informed on scope, risk, and timeline, • Partner with the VP of Infrastructure to author, maintain, and continuously improve infrastructure procedures, runbooks, and operational standards, • Establish and enforce cloud governance frameworks including tagging standards, cost management practices, IAM policies, and network design principles, • Define and document disaster recovery, business continuity, and incident response procedures for cloud infrastructure, • Create structured work and project pipelines for T1 Helpdesk, T2 Systems Administration, and T3 DevOps teams by translating architectural decisions into actionable implementation tasks, • Provide technical guidance and direction to the Cloud Infrastructure Engineer responsible for Azure day-to-day operations and security remediation, • Collaborate with DevOps to drive infrastructure-as-code (IaC) adoption and CI/CD pipeline improvements on AWS, • Partner with the InfoSec team on conditional access, identity governance, and security posture across cloud environments, • Work with the Product team as the infrastructure subject matter expert for LINK migration planning, ensuring data and workload dependencies are clearly understood before migration execution begins, • Lead cost optimization initiatives across AWS and Azure environments, including reserved instance planning, right-sizing, and architectural efficiency improvements, • 10+ years of experience in IT infrastructure, with at least 5 years focused on cloud architecture, • Deep hands-on expertise with AWS as a primary platform (compute, networking, storage, identity, security) and strong working proficiency with Microsoft Azure, including networking, security, identity, and infrastructure assessment, • Demonstrated experience designing and documenting infrastructure for regulated financial services environments (banking, insurance, fintech, or similar), • Strong experience with SOC 2 and PCI-DSS compliance in a cloud environment, • Proficiency with infrastructure-as-code tools such as Terraform and/or CloudFormation, • Strong understanding of networking fundamentals across both platforms: VPCs/VNets, BGP, DNS, load balancing, firewall design, ExpressRoute, Direct Connect, and hybrid cloud connectivity, • Proven ability to produce high-quality architectural documentation suitable for both technical teams and non-technical stakeholders such as Product and business leadership, • Experience developing migration plans for complex, multi-workload cloud environments, • Active certifications: AWS Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, or equivalent, • Experience evaluating and integrating cloud infrastructure from mergers or acquisitions, including workload assessment, security remediation, and migration planning, • Familiarity with DevSecOps practices and security tooling (e.g., Prisma Cloud, Wiz, AWS Security Hub, Microsoft Defender for Cloud), • Experience with observability and monitoring platforms (Datadog, Grafana, CloudWatch, Azure Monitor), • Prior experience serving as an infrastructure liaison to Product or Engineering teams during application migration or consolidation initiatives, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short-Term & Long-Term Disability, • Wellness Resources

Job DescriptionDescription: About Trek Financial & Base Camp Trek Financial (Trek) is a fast paced SEC registered RIA with nearly 30 years in business. We support independent financial advisors across the country with trading, billing, compliance, marketing, operations, and technology so they can focus on serving their clients. Our internal team is called Base Camp, we’re the “home office” group behind the scenes that serves our advisors as our primary clients and takes pride in delivering more than they expect. We’re a collaborative, service focused group of professionals that continues to advance and grow new opportunities for all involved. Role overview As an IT Systems & Support Administrator, you will own the day to day administration of Trek’s technology ecosystem while helping ensure alignment with SEC cybersecurity expectations. You’ll work across Microsoft 365, Intune, our RMM platform, Azure VMs, VoIP, and WordPress, while supporting end users across employees and contractors. This role is ideal for someone who enjoys wearing multiple hats, from helpdesk triage to security hardening to vendor management and who understands the demands of a regulated industry. A background in financial services or another regulated environment is strongly preferred. Key responsibilities: • Microsoft 365 administration: Manage Teams, Outlook, SharePoint, and Exchange Online for a distributed workforce., • Endpoint & mobile device management: Configure and secure laptops, tablets, and phones using Microsoft Intune., • Remote monitoring & management: Oversee Atera (or similar RMM) for monitoring, patching, and asset inventory., • VoIP systems: Administer 8x8 (preferred) including call flows, troubleshooting, and user provisioning., • Cloud & server infrastructure: Manage Azure VMs, resource provisioning, patch cycles, and scalability., • WordPress server management: Maintain WordPress environments, including plugin updates, backups, and security hardening., • Cybersecurity & compliance: Enforce endpoint protection, encryption, MFA, and secure configurations consistent with SEC expectations; partner with compliance on cyber related controls., • Documentation: Maintain IT SOPs, onboarding/offboarding workflows, and disaster recovery plans., • Helpdesk: Serve as first line support for hardware, software, cloud, and VoIP issues with clear ticketing hygiene and communication., • Vendor & procurement: Manage IT vendors, evaluate new tools, and inform procurement and standardization decisions. Requirements: Qualifications • 3–5+ years of IT systems administration or similar experience., • Proven experience with Microsoft 365 (Teams, SharePoint, Exchange Online)., • Hands on experience with Microsoft Intune MDM and RMM tools (Atera, NinjaOne, ConnectWise, etc.)., • Familiarity with VoIP platforms (8x8 preferred; RingCentral/Vonage acceptable)., • Basic WordPress server administration skills (updates, backups, security)., • Strong grounding in cybersecurity best practices; experience in financial services or another regulated industry is preferred., • Process oriented with strong documentation habits; able to balance daily support with long term systems improvement., • Forward thinking enterprise RIA where IT is viewed as a strategic enabler of growth, not just a cost center., • Broad, modern tech stack spanning cloud, security, collaboration, and digital platforms., • Lean, high impact team with visibility and ownership beyond a traditional helpdesk role., • 401(k) with employer match., • Health, dental, and vision insurance., • Health Savings Account (HSA)., • Paid Time Off (PTO) and Company Holidays. Base Salary Range: $65,000 – $95,000 annually Compensation will be determined based on experience, technical proficiency, depth of systems administration skills, familiarity with our technology stack (Microsoft 365, Intune, RMM, Azure, VoIP, WordPress), and overall fit within the Base Camp team. Bonus Opportunity: Performance based bonus tied to: • Service quality and ticket resolution (responsiveness, first contact resolution, satisfaction feedback)., • Systems reliability and uptime (proactive patching, incident prevention, minimal recurring issues)., • Cybersecurity and compliance posture (consistent application of controls, clean audit/assessment results, remediation follow through).

Job Description Hadrian - Manufacturing the Future Hadrian is building autonomous factories that help aerospace and defense companies manufacture rockets, satellites, jets, and ships up to 10x faster and up to 2x cheaper. By combining advanced software, robotics, and full-stack manufacturing, we are reinventing how America produces its most critical parts. We’re accelerating our mission with the launch of Factory 3 in Mesa, Arizona, a 290,000-square-foot facility creating 350 new jobs. We are expanding rapidly to support thousands of future hires, launching Hadrian Maritime to expand into naval production, and introducing a Factory-as-a-Service model that delivers complete systems instead of individual parts. Hadrian is backed by leading investors including T. Rowe Price, Lux Capital, Founders Fund, and Andreessen Horowitz, our fast-growing team is united around reindustrializing American manufacturing for the 21st century and beyond The Role Every part of our company relies on solid IT and effective networking – day-to-day factory operations, supply chain operations, resource scheduling, hardware data integrations, quality processes, and more. In this role, you will be a critical member of a complex IT organization responsible for deploying, maintaining, and optimizing critical IT platforms and systems. You will be challenged to think creatively and solve complex software and networking integration problems. You will work cross functionally with production experts, software engineers, and machining specialists to develop novel solutions working toward fully automated factories. What You’ll Do * Support and maintain physical systems across factory environments, including devices embedded inside machining equipment * Serve as the first line of IT support for employees, delivering fast and high-quality assistance * Administer and maintain core services such as Active Directory, Okta, Microsoft 365, Jira, and additional enterprise platforms * Configure, deploy, and manage hardware across the organization (laptops, servers, machinery-integrated devices, and mobile equipment) * Provide technical support for hardware, software, and network issues, escalating to vendors when needed to resolve complex problems * Monitor and maintain network availability, reliability, and performance to meet operational demands * Administer and support a mixed operating system environment * Collaborate with Information Security, DevOps, and other technical teams to implement IT practices and standards that scale with organizational growth * Maintain accurate inventory and lifecycle tracking for all IT assets What We’re Looking For * Skilled at administering and maintaining platforms such as Okta, Microsoft, Atlassian, Filecloud, etc. * Experienced working with cloud and Software-as-a-Service providers * Adept at working across multiple operating systems (Windows, MacOS, Linux) * Experienced with Microsoft domain controllers, Active Directory, and Azure administration * Are familiar with IAC using GitOps, Terraform, and Ansible. * Comfortable handling Windows laptop/desktop and MacOS laptop helpdesk support * Familiar with remote cloud infrastructure administration such as AWS, Azure * Capable of working collaboratively with the infrastructure team to support SRE, DevOps, DBA, InfoSec, and more * Capable of creating documentation to illustrate designs and help new and existing hires understand how our networks, platforms, and services work * Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders * Ability to work independently as well as part of a team, and manage multiple projects simultaneously in a fast-paced environment * Are self-motivated and eager to get hands-on and tackle challenges independently while working collaboratively toward identified objectives * Work with a platform mentality -- driven to find the right architecture and plan up front and solve problems with the long term in mind * Take responsibility and ownership finding solutions no matter what * Are excited to work in a fast-paced environment with high-stakes and quick iteration cycles * Are a highly effective communicator when speaking or writing, especially when presenting technical information * Can work from our Arizona factory (Mesa) What Will Set You Apart * Strong knowledge of security technologies, including firewalls, VPN, and intrusion detection/prevention systems * Proficient with Networking switches (Cisco, Fortinet, SonicWall, or similar) * Able to build and maintain networks across multiple factory locations * Expertise in managing compliance and regulatory conformances (CMMC, NIST 800-171) Benefits * Medical, dental, vision, and life insurance plans for employees * 401k * Relocation support may be provided for certain situations, based on business need. * Flexible vacation policy ITAR Requirements To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here. Hadrian Is An Equal Opportunity Employer It is the Company’s policy to provide equal employment opportunity for all applicants and employees. The Company does not unlawfully discriminate on the basis of race inclusive of traits historically associated with race (including, but not limited to, hair texture and protective hairstyles, such as braids, locks and twists), color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, transgender status, national origin (including, in California, possession of a drivers license), ancestry, citizenship, age, physical or mental disability, height or weight, medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, exercise of reproductive rights, any other basis protected by local, state, or federal laws, or any combination of the above characteristics. When necessary, the Company also makes reasonable accommodations for disabled candidates and employees, including for candidates or employees who are disabled by pregnancy, childbirth, or related medical conditions.

Job Description Job Title: IT Support Engineer/L3 Helpdesk Location: Scottsdale, AZ JSG is seeking an IT Support Engineer - Scottsdale, Arizona to join our client's Managed IT Security Services team. In this role, you will provide technical support to internal teams and clients, troubleshoot IT and network issues, and help maintain secure and reliable systems. Key Responsibilities • Manage help desk tickets and provide technical support via phone, email, and ticketing system, • Troubleshoot hardware, software, networking, and server issues, • Support client environments including workstations, servers, backups, virtualization, and networking, • Assist with VMware/Linux systems, cloud environments (AWS/Azure), and internal infrastructure, • Perform routine system maintenance, updates, and health checks, • Maintain documentation and support security best practices, • Participate in an on-call rotation for system alerts Qualifications • 3–5 years of IT support or help desk experience, • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience, • Knowledge of Windows, Linux, networking (DNS, DHCP, TCP/IP), • Experience with Active Directory, Office 365, virtualization (VMware/Hyper-V), and cloud platforms, • Strong troubleshooting and customer service skills, • Ability to manage multiple support tickets and meet SLAs Benefits • Eligible for bonuses, • Medical, Dental, Vision, and Life Insurance, • 401(k), • Paid Time Off + Holidays Salary: $68K + bonuses Company DescriptionJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.Johnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with 40 years of experience investing in people and companies. \r\n\r\nJSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. \r\n\r\nJohnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Job Description Growing MSP seeking aspiring technical professional to join our team as an Helpdesk/Level 2 IT and Cloud administrator with goals to become an engineer You will collaborate with our team in designing, implementing and supporting technologies and processes for our clients both on premise and on cloud platforms. Our values: • Motivated - Self Starting, Intellectually Curious, Dedicated and Take on the challenges, • Empathy - Seek to understand before seeking to be understood, Users' delight above all else, Over communicate, 100% uptime for every client and every user, • Trust - Do the right thing at the right time, especially when no one is looking, Acknowledge others, Get it done before its due, No surprises, Be available to the team, • Engage with senior engineer with installation of operating systems, network systems, cloud solutions, software, and hardware, • Monitor system operations to detect potential problems, • Implement network systems to support communications both on premise and cloud based, • Previous experience in computer engineering, architecture, or other related fields of at least 5 years full time, degree in technology a plus, • Fundamental knowledge of networking, hardware, and software, • Strong troubleshooting and critical thinking skills, • Ability to prioritize and multitask, • Deadline and detail-oriented, • Kaseya VSAX, AutoTask, ITGlue, • Fortinet, • Microsoft 365, • Microsoft Azure infrastructure, • Microsoft Entra ID, • SSO, • Windows Operating SystemsCompany DescriptionBinary Pulse, LLC has offered IT and technology consulting solutions to Arizona for over 30 years! We are an agile, diverse and forward-thinking team, working at the intersection of business and technology. Our work supports a variety of tech startups, corporate special tasks and large, established companies. Our mission is to put technology to work for our clients and help them “connect the dots”, so that they may enjoy the bigger picture. We offer engaging assignments, many career path opportunities and an upbeat, supportive environment, in which our employees find themselves thriving. We pride ourselves on the high-quality, personalized solutions that we provide for our clients, as well as the stellar experience created for our employees. Interested in learning more? Apply to one of our open positions, today!Binary Pulse, LLC has offered IT and technology consulting solutions to Arizona for over 30 years! We are an agile, diverse and forward-thinking team, working at the intersection of business and technology. Our work supports a variety of tech startups, corporate special tasks and large, established companies. Our mission is to put technology to work for our clients and help them “connect the dots”, so that they may enjoy the bigger picture. We offer engaging assignments, many career path opportunities and an upbeat, supportive environment, in which our employees find themselves thriving. We pride ourselves on the high-quality, personalized solutions that we provide for our clients, as well as the stellar experience created for our employees. \r\n\r\nInterested in learning more? Apply to one of our open positions, today!

System & Application Administrator Sr Job ID: 321226 Location: Mesa Community College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $72,312.00 - $94,006.00/annually, DOE Grade 119 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-___ We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. ___ We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County.___ We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of ___ available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: • Nationwide Medical, Dental, and Vision Coverage, • Paid Time Off: Vacation, Sick Leave, and Personal Time, • 20 Paid Observed Holidays, • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage *___, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b), • Tuition Reimbursement for employees and dependents, • Annual Professional Development Funding, • Flexible Work Schedules Employee Health & Wellness Programs: • District-Wide Wellness Program with Workshops and Webinars, • Monthly Health & Wellness Calendar and Newsletter, • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs, • Employee Assistance Program (EAP), • Sight-On-Site Eye Care Services, • Mobile On-Site Mammography Screenings, • Pre-Retirement Planning Events, • Qualifying Employer for___ (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer) Job Summary We are seeking a skilled System Administrator to develop, maintain, and secure our Microsoft Endpoint Configuration Manager (MEMCM) environment, including SCCM and Intune. This role involves administering virtual servers to support business operations, ensuring system stability, security, and compliance. Key responsibilities include installing, upgrading, and patching operating systems and complex software packages while adhering to IT policies and procedures. You will also schedule system updates, conduct routine software audits, and ensure compliance with established standards, policies, and configuration guidelines. The ideal candidate is a proactive and detail-oriented professional with strong analytical skills, capable of assessing both the broader IT environment and its intricate details. You should be adaptable, driven, and committed to delivering high-quality business systems and services that support end users effectively. Essential Functions System Management & Administration (30%) • Administer, configure, and optimize SCCM (MEMCM) and Intune for endpoint management., • Deploy and manage software applications, updates, and patches., • Implement and enforce security policies, including BitLocker, Defender, and conditional access., • Monitor system health, vulnerabilities, and compliance baselines., • Diagnose and resolve SCCM/Intune-related issues affecting endpoint performance., • Provide Level 2/3 support for endpoint management, application deployment, and OS imaging., • Create and manage Windows OS images, task sequences, and automation scripts., • Deploy and maintain enterprise software applications across managed devices., • Utilize SCCM/Intune reporting tools to track system performance, device compliance, and software deployment status. Minimum Qualifications Bachelor's Degree from a regionally accredited institution in information technology or related field with four years of system and application administration experience in an area related to assignment. An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Four (4) years' experience working with Microsoft Endpoint Management Configuration Manager/System Center Configuration Manager, creating and deploying software application packages, and maintaining device collections B. Four (4) years' experience administering Microsoft Endpoint Management Solutions, such as Configuration manager C. Two (2) years' experience working with server devices or Platform As A Service or Software As A Service solutions D. Four (4) years' experience working in a Customer Service Management System, such as ServiceNow E. Two (2) years' experience scripting using PowerShell or Bash or JavaScript or other programing language F. Two (2) years working in an educational environment Special Working Conditions Work Schedule Varies May be required to work evenings and weekends May be required to sit for a prolonged period of time, viewing a computer monitor MCCCD does not sponsor individuals for any type of work visas. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information. • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position., • Indicate whether former or current employment is Full-Time or;, • Part-Time employment (must include number of hours worked), • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. If you encounter a technical issue in the upload of documents or the submission of your application, please contact MCC Human Resources at ___ prior to the application deadline. We are accessible on business days from 8:00 am to 5:00 pm Arizona time. Posting Close Date Open until filled First Review on April 11, 2025 Applications received after the review date may not be screened EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit ___ jeid-2fc2f8ec682c464d85142ddc0703cfd8

Job Description Job Title: IT Operations Lead ROLE PROFILE SOURCE Global, an Arizona-based company that designs, develops, manufactures, sells, installs and manages solar-powered water-from-air drinking water systems, is seeking an Information Technology team leader with an emphasis systems and network management and security to join our high-growth team. The successful candidate will be comfortable in an early-stage company environment, will operate as a team player and leader, take a hands-on approach, and be passionate about his or her work. The Director of IT lead the IT team, manage IT vendor relationships, lead the development of company network and information security infrastructure and help manage the implementation of new IT solutions. The successful candidate will be able to ensure maintenance of reliable and secure systems, provide direct end-user support, and lead planning of future systems requirements. In this role, you will: • Have the primary responsibility to maintain the company’s network and associated software services, • Act as primary administrator for company systems, • Provide advice to all departments on IT solutions that help achieve business objectives, • Develop and implement required network infrastructure improvements and expansions as required, • Develop, implement and maintain all information security systems, policies and procedures, • Act as the primary administrator to keep distribution lists up to date, • Manage the company’s IT budget and ensure spending is both appropriate and optimized with all IT vendors, • Manage the IT team members, including in our international office in Malaysia, • Support all related website activities, including DNS maintenance, domain management and website development and maintenance, • Analyze complex business needs and assesses active IT systems to recommend appropriate use of information systems, • Drive policies for data security, backups, and disaster recovery and implements such policies, • Safeguard information system assets by identifying and solving potential and actual security problems, • Protect system by defining access privileges, control structures, and resources, • Recognize problems by identifying abnormalities; reporting violations, • Manage external vendors/subcontractors as needed, • Manage cloud-based services including e-mail, file storage, etc., • Manage all software licensing and asset tracking THE IDEAL CANDIDATE The ideal candidate excels is someone who embraces a mentality of “Yes, If.” They’ve got grit and tenacity and are ready to jump in and do whatever it takes to get the job done. They also will have… • At least 5 years of experience in IT systems and network management;, • Strong understanding of networking protocols, Backup/Disaster Recovery Solutions, Business Continuity and Redundancy Plans, Information Security systems and procedures, and Helpdesk Ticketing and Management;, • Proficiency with Microsoft administration tools (such as Azure and Powershell) and with AWS administration;, • Experience managing IT budgets and vendors;, • Proven track history of upholding security policies and response plans in high pressure situations;, • Willingness to take calculated risks and think outside the box when systems are down and time is critical;, • Demonstrated ability of time management with strong organizational skills;, • Excellent communication (oral and written) skills;, • Ability to handle confidential and sensitive information with integrity;, • Strong work ethic, ability to learn quickly and adapt to change;, • Ability to foster working relationships with a diverse userbase;, • Hands-on team player who possesses a can-do attitude;, • Self-starter with ambition to see initiatives through REQUIREMENTS • College diploma or university degree in the field of IT or Computer Science or 4 years of equivalent work experience., • Office 365 administration experience., • Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS., • Active Directory knowledge is a plus., • RMM, PSA, and BDR experience., • CompTIA Security+ and CompTIA Network+ preferred The typical work schedule is Monday-Friday, 8AM-5PM. Some overtime and weekends may be required when targets are not achieved or when system maintenance or recovery is required. WHAT WE OFFER: • Competitive medical, dental, and vision plans, • Paid Time Off (PTO) and 13 paid holidays, • Employer-paid short-term disability and long-term disability plans, • Employer-paid life insurance ABOUT SOURCE GLOBAL The SOURCE team comes to work every morning with one purpose: perfecting your water and the water of everyone on this planet. Together with our customers, our partners, and our team, we are transforming the human relationship with water. Our Vision Perfecting water for every person, every place Our Mission Making drinking water an unlimited resource Our Product We designed SOURCE: a HydropanelTM that meets the drinking water needs of the more than seven billion people on earth. Applying thermodynamics, materials science, and controls technology, SOURCE needs only sunlight and air to make drinking water each day at homes, schools, offices and more.

Job Description As a Barron’s Top 100 RIA firm and voted Best Places to Work by Fortune, Pacific Coast Business Times, Inc. (Best Workplaces), and Investment News, Mission Wealth is hiring a growth-minded Senior Information Technology Manager to join our award-winning team! If you are ready to elevate your career in a leading wealth management company with a commitment to giving back to the community and expanding nationally, let’s go! As a Senior Information Technology Manager, you will lead and operate the core IT function that keeps our people productive, secure, and supported across the firm. You’ll own the day-to-day health of our end-user technology stack (devices, identity/access, SaaS tools, office tech, networks), while also driving the roadmap that scales Mission Wealth’s IT capabilities as we grow. This is a hands-on builder-leader role for someone who enjoys troubleshooting, improving systems, and creating structure that makes everything run smoother. You’ll balance frontline execution with leadership: building standards, documentation, and processes — and as the organization grows, you’ll have the opportunity to build out and lead an IT team that can scale with the firm. Partnering closely with Operations, Compliance, HR, and key business stakeholders, you will translate real-world business needs into durable, secure, well-supported technology. You’ll also help professionalize IT operations by establishing service levels, runbooks, and a clear operating cadence – creating an IT function that feels responsive, reliable, and proactive. Day-to-Day as a Senior Information Technology Manager • Own end-to-end IT operations for Mission Wealth, ensuring employees have reliable, secure access to systems, devices, and support., • Serve as the escalation point for complex issues (identity/access, endpoint management, network/Wi‑Fi, conferencing, device troubleshooting) while improving root-cause resolution., • Lead onboarding/offboarding and access lifecycle management with strong security hygiene (least privilege, MFA, audits, role-based access)., • Administer and continuously improve core productivity and collaboration tools (email, calendars, conferencing, file sharing, endpoint security, and related SaaS platforms)., • Manage endpoint lifecycle: device standards, provisioning, patching, encryption, inventory, replacements/refresh cycles, and vendor coordination., • Strengthen security posture in partnership with leadership: policies, device compliance, incident response coordination, vendor risk awareness, and practical guardrails for client data., • Own IT service management practices: ticketing workflow, SLAs, documentation/runbooks, knowledge base, asset tracking, and metrics that show what’s improving (and what isn’t)., • Oversee office technology and infrastructure nationally across locations (network/Wi‑Fi, conference rooms, printers if applicable, ISP coordination), ensuring a consistent employee experience., • Lead IT projects end-to-end (tool implementations, migrations, standardization, workflow improvements), from requirements through rollout and training., • A hands-on leadership style: you’re comfortable rolling up your sleeves, but you also build systems so problems don’t keep repeating., • A service-oriented mindset: you can support colleagues with empathy while maintaining clear standards and strong follow-through., • Strong operational discipline: you document, standardize, and create repeatable workflows that others can execute., • Proven ability to plan and lead a platform migration end-to-end (requirements, risk management, cutover planning, stakeholder communication, and post-migration stabilization) while keeping the business running., • Sound judgment around security and privacy, especially in environments that handle sensitive client information., • Comfort translating business needs into practical technical decisions (tradeoffs, priorities, sequencing, and change management)., • Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field., • 7+ years of progressive IT experience supporting end-user systems and business-critical technology in a professional environment., • 2+ years of leadership experience (people management and/or clear ownership of an IT function with mentoring and accountability)., • Strong experience with endpoint/device management for Windows and/or macOS (provisioning, patching, compliance, encryption, lifecycle)., • Experience administering a productivity suite (Microsoft 365 and/or Google Workspace) and core collaboration tooling., • Working knowledge of networking fundamentals (Wi‑Fi, VPN concepts, firewall basics, troubleshooting, vendor/ISP coordination)., • Experience with ITSM/ticketing tools, asset inventory management, and building documentation/runbooks., • Practical security experience (MFA, least privilege access, patching hygiene, endpoint security, incident coordination)., • Experience managing vendors and service providers; able to hold partners accountable to timelines and outcomes. Location: This position is based out of our Santa Barbara, CA; Houston, TX; Lisle, IL; or Scottsdale, AZ office. This is an In-office role. Salary: $175,000, plus annual bonus of $50,000 paid in quarterly increments. Please submit your cover letter and resume outlining your detailed experience of proven success in building and operating IT in a service-driven organization. Be sure to share one of your favorite volunteer projects, too! We offer a competitive salary, team-based compensation plan, defined pathways to equity partner in the firm, medical/dental/vision benefits, 401(k)/Profit Sharing, Volunteer Time Off (VTO), Family Medical Leave (FMLA), Sabbaticals, wellness benefits, and ongoing educational reimbursements.

Job Description Hitec Power Protection Inc. is presently accepting applications for experienced Industrial Power Generation Service Technicians for the US West Coast region, in multiple locations: San Jose, CA, Los Angeles, CA, and Chandler, AZ,. Hitec Power maintains Rotary Uninterruptible Power Systems (Backup Power), provides great customer service, and operates an emergency response service 24 hours a day. Main activities: • The ability to perform corrective and quarterly preventative maintenance programs on all machines (APM, SPM, QPM) for both mechanical and electrical systems., • Troubleshooting and diagnosing emergency repair procedures of AC/DC controls *. (Highly Desired), • Being able to use monitoring software, SCADA/PLC software for trouble shooting with helpdesk assistance., • Must be available for on-call rotation., • Provide technical support to customers, sister companies, distributors, and agents., • Reading and understanding wiring diagrams and schematics., • Support and Manage subcontractors during onsite work., • Working independently with minimal daily supervision., • Providing excellent customer service to internal and external customers., • Minimum of 3 years' experience in power generation industry or transferable field., • Industrial electrical background and/or knowledge (Highly Desired), • Ability to read and understand technical drawings (Highly Desired), • Valid driver’s license required, with good driving record., • Passport or ability to acquire one., • Use of electrical testing equipment (Multimeters, Insulation testers, etc.) (Highly Desired), • Excellent communication, reporting, and technical skills, • Intermediate or higher-level computer skills., • Overnight and Extended Travel Required (up to 2 weeks), Short notice., • Available for on-call rotation schedule., • Willingness to learn and improve skills., • Ability to lift 70lbs., • Ability to stand for long periods of time., • Pay Range $32-$36 an hour based on experience., • Guaranteed 40Hrs a week, • Provide Quarterly On-Call pay in addition to salary, • Travel Pay and Pier Diem, • Provided Health Care (Medical, Dental & Vision), • Company Vehicle, • Retirement Plan with match, • Paid Time Off (Vacation, Sick & Holidays)

Provide Level 2/3 IT Helpdesk support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android).

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values – honesty, i

Customer Service Representative – Community Events.Customer Service Representatives.This role combines customer interaction with event support in a team environment.Provide a positive experience for event attendees.Answer questions and share basic information.Assist with event setup and coordinati

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice.We seek to be the #1 choice for the military community and their families.Embrace a fulfilling career at USAA, where our core values –

Role: Customer Service Representative Bilingual Duration: 12 months with strong likelihood for extension Location: Phoenix, AZ 85003- (Onsite) Position Description / Job Description Interacts directly with the public, jurors, attorneys, case managers, court staff, outside agency staff, court interpr

Job Description: We are looking for a friendly and professional Customer Service Representative to join our team.The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.Key Responsibilities: Respond

We are seeking a professional and polished Front Desk Receptionist to join our estate planning law firm.As the first point of contact for our highly-valued clients and visitors, you will play a pivotal role in creating a positive and welcoming atmosphere in our firm.Your exceptional communication sk

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Acadia Healthcare - 2190 North Grace Boulevard - Responsibilities: Handle front office reception and general administrative duties; Greet and direct visitors, vendors, and guests; Notify facility personnel of visitor arrivals; Monitor security with guest logbook and badges; Manage inventory and coor

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The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tas

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Office: Desert Vista Eye Specialists.Perform all duties as Patient Coordinator professional.Assist in day-to-day operations of the front desk at all offices.Collaborate with clinic staff to ensure an efficient clinic workflow.Make sure charts are paired and insurances are verified one week and one d

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Join our friendly, team-oriented dental office as a Dental Receptionist.We're seeking someone with 3+ years of experience to support our front desk operations Monday through Thursday, contributing to a positive atmosphere and continuous learning environment.Greet and welcome patients with a warm, pr

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Fisher Industries is a vertically integrated family of businesses that provides heavy civil construction and aggregate products across the United States.With over 70 years of experience, the company specializes in highways, bridges, aggregates, and large-scale infrastructure projects, supported by i

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