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Job DescriptionDescription: The Company: 3DR Labs + Strings – Innovative. Trusted. Partner. 3DR® Labs and its wholly owned subsidiary, Strings, transform medical imaging and healthcare operations through advanced technology, intelligent automation, and trusted expertise. Headquartered in Louisville, Kentucky, 3DR Labs provides continuous access to more than 300 expert radiologic technologists, cutting-edge imaging software, and AI-enabled workflow solutions. 3DR’s AI Labs, a vendor-agnostic platform, connects imaging departments to a gateway of 3D workflow automation, delivering quality, speed, and efficiency across healthcare systems. Strings, a leader in AI-driven workflow orchestration, extends these capabilities by learning, predicting, and automating both human and data tasks. Purpose-built for healthcare, Strings empowers providers, IT teams, and administrators to streamline operations, reduce costs, and improve patient outcomes through predictive automation. Together, 3DR Labs and Strings deliver end-to-end innovation that enhances imaging operations, optimizes performance, drives smarter, faster, and better care delivery across the healthcare continuum Visit us online at to learn more about us. We are searching for a Client Success Manager (CSM) – Strings Product! This is a REMOTE/VIRTUAL role and is open to candidates from the following states where we already have established operations: AL, AR, AZ, FL, GA, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, OK, OR, PA, SC, SD, TN, TX, UT, WA, WI, WV. Job Summary: As a Client Success Manager (CSM) – Strings Product, you will play a strategic and technical leadership role in ensuring clients realize maximum value from Strings’ automation, AI, and workflow optimization solutions. Unlike traditional CSMs, this role combines deep technical understanding of clinical workflows, healthcare interoperability, and enterprise infrastructure with strong client relationship skills. You will act as the trusted advisor and escalation point for clients, driving successful onboarding, adoption, and expansion of Strings’ solutions. Ideal candidates have hands-on knowledge of clinical workflows, healthcare IT environments, and interoperability standards such as HL7, DICOM, and FHIR Responsibilities: Client Relationship Management • Develop and nurture relationships with Strings clients to understand their business objectives and workflow challenges., • Facilitate onboarding for new Strings clients, ensuring a smooth transition and understanding of the product., • Maintain deep knowledge of Strings automation, agentic AI, workflow monitoring, and auto-routing capabilities., • Educate clients on best practices for leveraging Strings technology to optimize IT and clinical workflows., • Present opportunities for clients to expand their use of Strings solutions as their needs evolve. Account Management & Growth • Monitor and analyze client usage and engagement with Strings products., • Identify upsell and cross-sell opportunities to expand the scope of Strings solutions and increase revenue., • Act as a client advocate within the organization, conveying feedback and needs to relevant teams., • Work collaboratively with sales, marketing, product development, and technology teams to enhance the client experience., • Achieve adoption and engagement targets for Strings products within assigned regions., • Meet projected upselling and revenue targets for Strings clients., • Drive positive client engagement and satisfaction scores., • Track and analyze client performance metrics to identify trends and enhance satisfaction. Requirements: • Bachelor's in healthcare technology, technology, AI, or a related field or equivalent combination of education and relevant experience., • Knowledge of healthcare IT, workflow automation, medical terminology, and healthcare standards including DICOM, HL7, and FHIR., • 2+ years of experience in client success, account management, or similar role, preferably in healthcare technology., • Proven ability to upsell and produce revenue growth with existing accounts., • Strong communication and interpersonal skills., • Excellent problem-solving and negotiation abilities., • Familiarity with CRM software and client success tools., • Ability to work collaboratively with cross-functional teams., • Results-driven with a focus on meeting and exceeding client expectations., • Experience with Excel, Salesforce, or similar tools preferred., • Ability to travel up to 20% of the time. Personal Attributes • Client-focused mindset balanced with business needs., • Proactive and self-motivated., • Strong organizational and time management skills., • Adaptability and ability to thrive in a fast-paced environment., • Team player with a collaborative approach., • Ability to have difficult conversations with a win-win approach. EEO We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, age, veteran status, or disability status. We require an inclusive environment free from discrimination and harassment. Accommodation requests can be made by emailing a member of the HR team.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. At Charlie Health, we prioritize an exceptional employee experience. Our Operations team handles all of the administrative complexities, so our clinicians can focus on what they like to do best: providing high-quality mental health care. We also believe clinicians deserve an exceptional compensation and benefits package. In addition to market-leading compensation, we offer a ton of benefits: • 401K with matching, • Wellness stipend, • Medical, dental, and vision insurance, • Free online CEU trainings, • Malpractice liability insurance, • Competitive compensation for your session work and administrative work, • A full caseload of motivated clients, • Dedicated business support from Operations, HR, and IT professionals, • 24/7 Employee Assistance Program to support mental health and a balanced lifestyle, • Opportunity for cross-licensure sponsorship if eligible, • Transparent scheduling - know your schedule ahead of time, • PTO includes: vacation, sick leave, and certain federal holidays We're hiring independently-licensed and junior-licensed clinicians. The below licenses are the senior-license equivalent, and we may be able to provide licensure supervision to junior-licensed individuals as well: • Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable., • Support: All of our clinicians receive support from a full time Admissions and Assessment team so that our talented clinicians can focus on what matters most–providing exceptional care to our clients., • Consistency: We are busy and we will make sure to keep your calendar as full as you want it to be. Groups are scheduled at the same time weekly as are individual sessions, so you know what your schedule will be ahead of time., • Ability to Develop Strong Relationships with Incredible Clients: We may be biased, but we think our clients are incredible. With a maximum of 8 clients in a group, we allow you the opportunity to build strong relationships with clients and do in depth work to create sustainable healing., • Collaboration: All Charlie Health clinicians participate in case discussions, which allow you to leverage the expertise of others to develop new skills and think outside the box., • Free CEUs: Charlie Health provides all clinical staff with access to free, online CEUs to meet licensing requirements and explore topics of interest, • 100% Remote: Work from anywhere in the USA! This can either be a contract/1099 position or a W2 position. A contract position allows you the flexibility to schedule sessions and work wherever you are most comfortable. We request that our clinicians be able to dedicate a minimum of 12 hours per week to facilitate group sessions and take on individual and/or family sessions. W2 position requires full time availability with some availability in the evenings and Saturdays required to facilitate group sessions and take on individual and/or family sessions. People know Charlie Health for our warm and empathetic Clinical Team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well-versed in a variety of modalities. Our clients are struggling to cope with serious mental health issues and benefit from therapists who are sophisticated and relational. Successful candidates are committed to bettering the mental health and well-being of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the behavioral health crisis. We're a mission-driven team working to expand access to life-saving behavioral healthcare for people who need it most. Across all departments, we collaborate to deliver meaningful outcomes and build a more connected, effective model of care. If you're inspired by our mission and excited to help transform the behavioral health landscape, we encourage you to apply. About You • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus), • Comfortable working with a wide range of ages, including children, teens, young adults, and adults., • Passionate about the benefits of group treatment and skilled in conducting group treatment, • Ability to work effectively in a team, • Creative and engaging, especially over video!, • Must be available in the evenings to meet the schedules of our clientsQualifications, • Licensed mental health or substance use counselor (all disciplines are welcome to apply)., • Experience working with a wide range of ages, including children, teens, young adults, and adults clients, • Masters degree in mental health or related field, • Availability between 12 and 40 hours per week depending on 1099 or W2, • 1099 position, part time with opportunity to grow into full time position, • W2 position, full-time with availability for 40 hours per week, • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basisOur Admissions team handles the details, so you don't have to:, • The Charlie Health Admissions team handles all of the scheduling to align with your availability, so you don't have to waste time trying to find times with a client, • All communication outside of sessions with clients and their parents is handled by the Admissions Support Team, • The Admissions team handles all billing and insurance questions The total target base compensation for this role will be between $53,000 and $75,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $57,000 and $80,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionDescription: The Company: 3DR Labs + Strings – Innovative. Trusted. Partner. 3DR® Labs and its wholly owned subsidiary, Strings, transform medical imaging and healthcare operations through advanced technology, intelligent automation, and trusted expertise. Headquartered in Louisville, Kentucky, 3DR Labs provides continuous access to more than 300 expert radiologic technologists, cutting-edge imaging software, and AI-enabled workflow solutions. 3DR's AI Labs, a vendor-agnostic platform, connects imaging departments to a gateway of 3D workflow automation, delivering quality, speed, and efficiency across healthcare systems. Strings, a leader in AI-driven workflow orchestration, extends these capabilities by learning, predicting, and automating both human and data tasks. Purpose-built for healthcare, Strings empowers providers, IT teams, and administrators to streamline operations, reduce costs, and improve patient outcomes through predictive automation. Together, 3DR Labs and Strings deliver end-to-end innovation that enhances imaging operations, optimizes performance, drives smarter, faster, and better care delivery across the healthcare continuum. Visit us online at to learn more about us. We are actively searching for a SERVICE ENGINEER to join 3DR LABS-STRINGS! This is a REMOTE/VIRTUAL role and is open to candidates from the following states where we already have established operations: AL, AR, AZ, FL, GA, IA, IL, IN, KS, KY, LA, MI, MS, NE, OH, OK, OR, PA, SC, SD, TN, TX, UT, WA, WI, WV. Position Summary: The Service Engineer plays a strategic role in deploying, optimizing, and supporting our AI-powered medical imaging solutions. This position goes beyond traditional support, encompassing service lifecycle management, proactive performance monitoring, and continuous improvement initiatives. The Service Engineer will act as a critical link between clients, technical teams, and business stakeholders, ensuring high availability, optimized workflows, and exceptional customer experiences. This position offers a unique growth opportunity at the intersection of healthcare IT and artificial intelligence, with responsibility for monitoring and maintaining models that power IT and clinical workflows. Ideal candidates will have strong communication skills, technical expertise in IT infrastructure (servers, networks, databases), and experience in healthcare environments—particularly with DICOM, HL7, and FHIR protocols, as well as PACS, VNA, and routing solutions. Responsibilities: • End-to-End Service Delivery: Manage the full lifecycle of solution services including incident resolution, new deployments, configuration updates, workflow enhancements, and ongoing service requests., • Incident Management: Lead root cause analysis and implement long-term solutions to recurring issues., • Proactive Monitoring: Use data analytics to identify trends, detect early warning signals, prevent service degradation and outages, and optimize system performance., • Stakeholder Engagement: Serve as a bridge between technical teams and business units to ensure alignment and satisfaction., • Process Improvement: Continuously evaluate and enhance support processes to improve service quality, scalability, and efficiency., • Documentation & Reporting: Maintain accurate records of configurations, incidents, and service performance metrics. Requirements: Qualifications: • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)., • 3+ years of experience in IT service management or technical support., • Knowledge of healthcare data interoperability standards including DICOM, HL7, and FHIR., • Experience with medical imaging applications including PACS, VNA, and image routing solutions., • Strong grasp of IT infrastructure concepts (networks, servers, storage, virtualization, security)., • Strong understanding service delivery frameworks., • Excellent problem-solving, communication, and stakeholder management skills., • Fast-paced, mission-critical setting requiring quick decision-making and cross-functional collaboration. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, age, veteran status, or disability status. We require an inclusive environment free from discrimination and harassment. Accommodation requests can be made by emailing a member of the HR team

Job Description Founded in 2023, Crete Professionals Alliance (Crete PA) delivers big four firepower to local American firms. Our rapid growth has made us a magnet for leading firms nationwide, eager to join our revolution in accounting. We empower small to mid-market firms with PE-backed capital, strategic technology partnerships, and innovative workforce solutions—including national recruiting and offshore support—while preserving a personal, local touch. With a presence in over half the US, 27 regional offices, 1,500 dedicated professionals, and offshore operations in Asia, we're the fastest-growing accounting firm in the nation and well on our way to the top 20. At Crete PA, our culture and relationships are the cornerstone of our success, and we’re always looking for talented, ambitious people to join our team. Do you have what it takes to keep up? Our network firm, Abacus! is hiring! Position: Payroll Manager Objective: Provide accurate, compliant payroll services across multiple states and platforms while managing systems and reporting—and offer technical leadership and support to remote staff and client offices. Description: The Payroll Manager oversees all aspects of payroll operations for Abacus!, ensuring timely, accurate, and compliant payroll processing across multiple states, office locations, and clients. This role requires expertise with payroll platforms such as ADP, Paycom, ACS, and Workday. The Payroll Manager serves as the technical subject matter expert, supports remote employees, manages payroll software conversions, and drives continuous process improvements while collaborating closely with HR and the management team. Essential Functions: * Manage full-cycle payroll processing across multiple platforms (ADP, Paycom, ACS, Workday) for all office locations and clients. * Ensure compliance with multi-state payroll regulations, including taxes, wage and hour laws, garnishments, and year-end reporting. * Serve as the primary escalation point for payroll issues from remote staff and office teams. * Maintain and improve payroll controls, audits, and compliance documentation. * Generate and deliver accurate payroll reporting for management, audits, and regulatory filings. * Partner with HR and the management team on payroll-related processes such as benefits deductions, onboarding, GL reconciliations, and compliance audits. * Lead payroll system conversions, upgrades, and new software implementations, including data migration, testing, training, and staff communication. * Reconcile payroll to general ledger accounts, identify discrepancies, and resolve issues. * Supervise payroll staff or external vendors, ensuring accuracy, accountability, and ongoing training. * Stay current with payroll laws, technology trends, and best practices to ensure continuous improvement. Competencies: * Technical Expertise (Payroll Systems & Compliance) * Accuracy and Attention to Detail * Problem Solving and Analytical Thinking * Communication and Training Skills * Multi-State Payroll Knowledge * Process Improvement & Systems Integration * Cross-Functional Collaboration Supervisory Responsibility Will supervise payroll coordinators or external vendors; responsible for oversight, training, and quality assurance. Position Expectations & Work Environment This is a full-time salaried exempt position. While performing the duties of this job, the employee works normal office hours (with guilt-free flexibility). Some weeks over 40 hours will be required. Location & Travel Based in one of the following Abacus! offices: Fayetteville, AR; Lee’s Summit, MO; Louisville, KY; or Branson, MO. Some travel between offices (up to 15%) may be required. Required Education & Experience * Bachelor’s degree in Accounting, Business, HR, or related field (or equivalent experience) * 5+ years’ experience in multi-state payroll management * Certified Payroll Professional (CPP) a plus * Expertise in payroll systems including ADP, Paycom, ACS, and Workday * Strong understanding of payroll tax, compliance, and reporting requirements * Proven experience leading payroll software conversions or migrations, including planning, implementation, and training * Demonstrated experience supporting remote staff and managing payroll across multiple office locations Physical Demands This position is primarily office-based, requiring regular use of a computer, phone, and video conferencing. Specific vision abilities required include close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description does not list all the duties of the job. You may be asked to perform other assignments and duties. You will be evaluated in part based on your performance of the tasks listed in this job description. In addition to a rewarding career, we provide a robust benefits package, including: * Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) * Company-Paid Life and Long-Term Disability Insurance * Ancillary Benefits such as supplemental life insurance and short-term disability options * Classic Safe Harbor 401(k) Plan with employer contributions * Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. #LI-JL1