Licensed Customer Service Representative Insurance
2 days ago
Farmington
Job DescriptionLicensed Customer Service Representative, Insurance, Full-Time Farmington Hills, MI (On-Site) Licensed candidates only—active Property & Casualty license required. After 34 years serving Farmington Hills and the surrounding Oakland County community, Jay Swindle – State Farm Agent is adding one person to our team. This is a full-time, in-office role for someone who enjoys helping people, stays organized, and wants to be part of a small, professional team. We are not a call center. Our customers know us by name, and we take pride in building long-term relationships and providing clear, reliable service. What You’ll Do • Assist customers with policy questions, changes, and billing inquiries, • Process new insurance applications and policy updates, • Support clients through the claims process, • Review coverage details and explain options clearly, • Maintain accurate and organized client records, • Communicate with customers by phone, email, and in person, • Work closely with a small team to deliver a strong customer experienceWhat We’re Looking For, • Active Property & Casualty license (required), • Life & Health license preferred (or willingness to obtain), • Customer service or office experience preferred, • Strong communication and interpersonal skills, • Organized and able to manage multiple priorities, • Detail-oriented with strong follow-through, • Positive, team-oriented mindsetCompensation & Benefits, • Full-time, on-site position, • Salary: $45,000 – $55,000 annually (based on experience), • Dental, vision, and 401(k) opportunities, • Stable, long-established agency environment, • Ongoing support and training, • Opportunity for long-term growth within the agencyWhy This Role Stands Out, • Local, relationship-based office, • Direct access to the agent (not a corporate structure), • Consistent schedule and stable environment, • Team that works closely together and supports each otherHow to Apply If you are a licensed professional looking for a stable role where your work makes a difference, we would like to speak with you. Apply through this posting or visit: