Director of Loss Control
1 day ago
Raleigh
Job Title: Director of Loss Control (DLC) Department: FMIC Loss Control Reports To: President/CEO Summary: The Director of Loss Control leads Forestry Mutual’s specialized Loss Control and Risk Management program for commercial forestry, logging, and associated transportation operations. This role provides strategic leadership, supervises Loss Control staff, and ensures effective delivery of risk assessment, safety guidance, and operational support to policyholders. The Director collaborates closely with underwriting and claims teams to identify emerging risks, implement mitigation strategies, and reduce the frequency and severity of losses. This position also serves as a mentor and support resource for Loss Control staff, ensuring staff are trained, coached, and empowered to work effectively with policyholders in high-risk forestry, logging, and timber trucking operations. Essential Duties and Responsibilities: Leadership and Staff Support • Directly supervise and support all Loss Control personnel, providing guidance, mentoring, and coaching., • Conduct regular one-on-one meetings, field evaluations, and performance reviews to ensure staff effectiveness., • Assist Loss Control staff in addressing complex or challenging policyholder situations, ensuring compliance with safety recommendations and operational standards., • Develop and implement Forestry Mutual’s Loss Control strategy for forestry, logging, timber trucking, and related operations., • Establish policies, procedures, and best practices tailored to high-risk forestry operations., • Identify emerging trends, new hazards, and areas of loss exposure specific to commercial forestry operations., • Partner with underwriting teams to evaluate new and renewal accounts, supporting risk selection and pricing decisions., • Provide technical risk assessments for timber harvesting, logging equipment, trucking, and sawmill operations., • Collaborate with claims and third-party administrators to analyze major losses, perform post-loss investigations, and recommend corrective actions., • Lead and participate in field visits, on-site safety assessments, and operational inspections for policyholders., • Provide guidance on forestry safety, heavy equipment operation, trucking compliance, and regulatory requirements., • Promote safe work practices, operational compliance, and a positive safety culture among policyholders and subcontractors., • Develop, monitor, and maintain key performance indicators (KPIs) specific to forestry, logging, and trucking operations., • Track staff field activities, loss trends, and program effectiveness; provide regular reports to executive leadership., • Participate in forestry, logging, and transportation industry associations, conferences, and educational events., • Represent the Company in industry forums to enhance reputation and share expertise in forestry risk management., • Manage departmental budget and ensure resources are aligned with Loss Control goals., • Maintain confidentiality of company and policyholder information., • Provide operational leadership support in the absence of executive management., • Perform other duties as assigned Supervisory: This position oversees Loss Control department staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience • Bachelor’s degree in Forestry Management, Risk Management, Safety, Insurance, or related field preferred., • 8–12 years of Loss Control, Risk Management, or Safety experience in forestry, logging, or commercial trucking operations., • Experience in Property & Casualty insurance preferred, especially in underwriting or claims support., • Proven leadership experience managing a team of Loss Control or safety professionals., • Deep knowledge of logging operations, timber harvesting, sawmill processes, and heavy equipment exposures., • Familiarity with trucking operations, including log transport and rural road risks., • Experience working with commercial lines underwriting and claims teams in specialized operations. Licenses/Credentials Professional designations such as (CSP,ARM,CPCU and CRM) are a plus. Required Skills/Abilities • Supervisory leadership and staff development, • Risk assessment and hazard identification in forestry operations, • Strategic planning and program management, • Data-driven loss trend analysis, • Strong communication and policyholder relationship skills, • Knowledge of regulatory, environmental, and occupational safety standards, • Problem-solving and decision-making in high-risk operational environments, • Organization, prioritization, and multi-tasking skills., • Excels in logistics, process, and workflow improvement., • Proficient in excel and data management., • Exceptional verbal, written, and visual communication skills., • Excellent organizational skills and attention to detail Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed in an office environment, with a moderate noise level. Occasional travel to other company locations may be required. Other travel, including extensive overnight, may occasionally be required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Prolonged periods sitting. · Kneeling to reach storage. · Ability to lift up to 10 pounds at times. · Fast-paced environment with constant multi-tasking in a fluctuating environment. Benefits: Comprehensive benefits package offered. 401k Matching, Health/Vision/Dental Insurance, Short Term Disability, Long Term Disability, Life Insurance, Paid Holidays, Paid Sick Time, Paid Vacation.