Maintenance Supervisor
hace 13 días
Newport Beach
Job Description Maintain a pristine, elevated, and consistent aesthetic and functional standard across all 30 studios, ensuring the client experience reflects the NAKEDᴹᴰ brand at every touchpoint. The Maintenance Supervisor (Branding & Aesthetic Engineer) is the guardian of the NAKEDᴹᴰ studio experience. This role requires a unique mix of technical skill, creative problem-solving, and brand loyalty. • Aesthetic Oversight, • Weekly visual walkthroughs (in-person or via local manager photo/video submissions)., • Check decor, plants, signage, lighting, furniture arrangement, wall paint, mirrors, and uniform displays for brand consistency., • Ensure seasonal displays (if any) are on-brand., • Replace worn or damaged items immediately (pillows, rugs, chairs, etc.)., • Functionality & Equipment, • Verify all treatment equipment is functioning properly., • Confirm storage areas are organized and stocked for quick access., • Test lighting controls, music systems, and HVAC., • Report and coordinate repair or replacement for malfunctioning items., • Brand Standards Compliance, • Use the NAKEDᴹᴰ Aesthetic & Experience Checklist (custom doc we’ll make)., • Confirm each studio matches corporate-approved layouts, colors, scents, and background music., • Conduct quarterly “surprise checks” to catch details that may get overlooked., • Preventative Maintenance, • Schedule routine deep cleans with contracted cleaning teams., • Perform minor touch-up painting personally (walls, trim, cabinetry, etc.) to maintain a flawless studio appearance., • Maintain a replacement cycle for plants, linens, and high-touch items., • Vendor Coordination, • Coordinate and schedule cleaning, repair, delivery, and other 3rd party vendor services as needed., • Coordinate, schedule and maintain recurring services, pick-ups and deliveries for all studios., • Conduct routine inspections and surprise visits to maintain high standards., • Coordinate with Studio Managers to address and prevent maintenance issues., • Manage vendor relationships for cleaning, repairs, technical services, and supplies., • Oversee recurring maintenance cycles (laundry, cleaning, paint, sharps pickups, water delivery, equipment upkeep)., • Track all replacements, repairs, and vendor services in a centralized log., • Ensure every detail - from scent diffusers and tech devices to pillowcases and alcohol dispensers - meets our company standards., • Maintain visual consistency across all studios (luxury minimal aesthetic)., • Ensure studios maintain operational functionality for maximum staff efficiency., • Basic to intermediate knowledge of electrical, plumbing, and HVAC troubleshooting., • Hands-on skills in touch-up painting, wall/trim repair, small carpentry, and furniture fixes., • Understanding of paint finishes, flooring care, and furniture maintenance to preserve a luxury aesthetic., • Familiarity with scent, lighting, and audio systems to maintain the brand ambiance., • Ability to track and manage inventory of high-touch items (linens, plants, décor, disposables)., • Experience coordinating with contractors and third-party vendors for larger-scale projects or specialized services., • Proficiency with digital tools and reporting systems (Asana, Monday.com, Trello, or similar)., • Strong eye for detail with a commitment to brand consistency and luxury minimalism., • Proactive problem solver with the ability to anticipate and prevent issues before they escalate., • Strong communication skills for working with Studio Managers and corporate leadership., • Ability to lift and move equipment/furniture when needed., • Comfortable with frequent travel between studios (approximately 50–70%)., • Prior experience in hospitality, retail, or luxury brand environments preferred., • Basic IT troubleshooting (Wi-Fi, music systems, tablets, and other studio devices) a plus.