Medical Receptionist
3 days ago
Albuquerque
Job DescriptionSalary: $19 per hour Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico. We offer a variety of mental health services including medication management, psychotherapy, and interventional treatments for PTSD, depression, and other mental illnesses. We are looking a for hard working and empathetic individual to join our team as a medical receptionist. The medical receptionist plays a crucial role in ensuring seamless operations and meaningful patient experiences. If you are passionate about mental health, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply. Essential Duties and Responsibilities: • Serves patients by greeting and helping them, scheduling appointments, andmaintainingrecords and accounts., • Welcomespatients and visitors in person or on the telephone., • Optimizespatients satisfaction, provider time, and treatment roomutilizationby scheduling appointments in person or by telephone., • Keepspatient appointments on schedule by notifying provider ofpatientsarrival, reviewing service delivery compared to schedule, and reminding providers of service delays., • Comforts patients byanticipatingpatients anxieties, answering patients questions, andmaintainingthe reception area., • Ensures availability of treatment information by filing and retrieving patient records., • Maintains patient accounts by obtaining, recording, and updating personal and financial information., • Obtains revenue by recording and updating financial information,recordingand collecting patientcharges, andfiling, collecting, andexpeditingthird-party claims., • Helps patientsindistress by responding to emergencies., • Protects patients rights bymaintainingconfidentiality of medical, personal, and financial information., • Perform related duties as assigned bysupervisor., • Maintain compliance with allcompanypolicies andprocedures., • Other duties as assigned. Education and/or Work Experience Requirements: • At least 2years experienceas a Medical Receptionist, supervisory experiencea plus., • Experience using an Electronic Medical Record (EMR/EHR) system for patient registration, documentation, billing, and scheduling., • General understanding of medical insurance processes, billing practices, and reimbursement fundamentals., • Experience collecting patient payments, including copays, deductibles, and outstanding balances, with professionalism and accuracy., • Excellent verbal and written communication skills, includingability to effectively communicate internally and with patients., • Excellent computerproficiency(MS Office - Word, Excel, and Outlook)., • Must be able to work under pressure and meet deadlines, whilemaintaininga positive attitude and providing exemplary customer service., • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices., • High school diploma or GED required. Physical Requirements: • Ability tosafely and successfully perform the essential job functions consistentwith the ADA, FMLA and other federal,stateand local standards, including meeting qualitative and/or quantitative productivity standards., • Ability tomaintainregular, punctual attendance consistent with the ADA, FMLA and other federal,stateand localstandards, • Must be able totalk,listenand speak clearly ontelephone Compensation & Benefits: • $19.00 per hour, • Medical, dental, vision insurance, • 401K matching retirement plan, • Supportive and collaborative work environment.