Medical Receptionist- Spanish Speaking
12 days ago
Odessa
Job DescriptionBenefits: • Employee discounts, • Free food & snacks, • Health insurance, • Paid time off Medical Receptionist Employment type: Full-time Reports to: Office Manager About First Physicians At First Physicians, we are committed to providing compassionate, high-quality care while creating a welcoming and positive experience for every patient who walks through our doors. We believe great healthcare starts with a friendly face, a warm greeting, and a team that genuinely cares. Our team works together to make each patient feel comfortable, respected, and valued from the moment they arrive. About the Role We are looking for a friendly, dependable, and patient-focused Medical Receptionist to join our team! As the first point of contact for our patients and visitors, you will play an important role in creating a positive first impression and helping our clinics run smoothly each day. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and takes pride in providing excellent customer service. If you are organized, a strong communicator, and passionate about making a difference in the patient experience, we would love to meet you! Schedule: Monday–Friday, with occasional Saturdays as needed. Responsibilities • Welcome patients and visitors with a warm, friendly, and professional attitude, both in person and over the phone., • Check patients in and out, collect copayments and outstanding balances, and assist with payment questions., • Schedule, confirm, and reschedule appointments to support efficient clinic operations., • Register walk-in patients according to office guidelines., • Enter and update patient demographics, insurance information, and other records accurately., • Verify insurance eligibility and coverage before patient visits., • Answer multi-line phone calls, direct calls to the appropriate team members, and return messages promptly., • Scan identification cards, insurance cards, and other documents into patient records., • Balance the daily cash drawer and maintain accurate payment logs., • Process medical records requests in accordance with HIPAA and patient privacy requirements., • Maintain a clean, organized, and welcoming reception and waiting area., • Work collaboratively with providers, clinical staff, and other team members to ensure a smooth patient experience.Required Qualifications, • High school diploma or GED., • Friendly, approachable, and professional demeanor., • Strong communication and interpersonal skills., • Comfortable using computers and willing to learn new systems and processes., • Excellent organizational skills and attention to detail., • Ability to remain calm, courteous, and efficient in a fast-paced environment., • Dependable, punctual, and committed to providing excellent service.Preferred Qualifications, • Previous front desk or receptionist experience in a medical office or healthcare setting., • Experience using an electronic health record (EHR) system; Athena experience is a plus., • Familiarity with insurance verification, copayments, and medical terminology., • Bilingual in English and Spanish.Why Join First Physicians? At First Physicians, you will be part of a team that values teamwork, professionalism, and compassionate patient care. Your role will help set the tone for each patient's visit, and your contribution will make a meaningful difference in their overall experience. If you enjoy helping people, creating welcoming experiences, and being part of a team that makes a difference, we encourage you to apply. We look forward to meeting you!