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Job Description Lead Automotive Technician ABOUT US: • Drive Automotive Services operates 40 + full-service auto repair locations in 5 states. Our brands are Service Street, Pride Auto Care, Kerry’s Car Care, Aloha Auto Care, Elite Auto Care, Pioneer Automotive, Cinco and Fulshear Tire & Auto. Our locations specialize in top-of-the-line automotive repair and maintenance for all makes and models. Our company is looking for a qualified Automotive Technician with experience., • The Automotive Technician supports the organization by diagnosing, repairing, and maintaining vehicles. They perform a variety of tasks, including diagnosing vehicles issues, completing repairs and carrying out routine maintenance procedures. This ensures vehicles are safe, reliable, and in good working conditions. Technicians communicate needs for parts and provide status of repair orders to the management team when requested. DUTIES/RESPONSIBILITIES: • Identifies mechanical problems, either visually or with computer diagnostic equipment., • Performs tests on specific parts and systems to confirm proper mechanical function; ensures that all critical parts are examined., • Perform routine and preventive maintenance, including oil changes and tune-ups., • Repairs or replaces malfunctioning parts and systems, such as brake pads, belts, water pumps, transmissions, and other mechanical parts., • Perform further tests, which may include test driving the vehicle, to ensure repairs are completed correctly., • Examine critical parts and systems using a standard checklist., • Plan and establish timetable to complete repairs and maintenance., • Provide timely communication with management and team members regarding status and applicable needs., • Record and report any damage to company or customer property immediately., • Maintains a clean and organized shop environment, ensuring the area is free from clutter and debris., • Extensive knowledge of all aspects of vehicle repair., • Excellent mechanical repair skills., • Excellent analytical and problem-solving skills., • Ability to visually diagnose mechanical issues., • Proficient with computer diagnostic equipment and software., • Ability to read and comprehend service, work orders, and repair manuals., • Ability to perform repairs in a timely fashion., • Must have the ability to perform work in a safe manner and adhere to safety policies., • Must have initiative and the ability to work in a team-environment or independently., • High school diploma or equivalent required., • Master technician certification from the National Institute for Automotive Service Excellence when appliable., • One to five years of related experience highly desired., • Some training or certification is automotive repair is often required., • Customers, • Must be able to work safely in a noisy area with many odors present., • Ability to regularly lift 50 pounds and occasionally lift up to 100 pounds., • Must be able to inspect vehicles to determine repairs needed., • Must be able to bend, stretch, kneel, and squat to perform repairs and inspections., • Use of PPE (Personal Protective Equipment) when applicable., • Personal tools are required to complete matching skills and duties of technician level. CTECH LEVEL BTECH LEVEL ATECH LEVEL Oil Changes All C-Level Qualifications All B-Level Qualifications Fluid Exchange Services Advanced Alignments Engine Repair Filters Fuel and Ignition Services Engine Performance Diag. Batteries Exhaust Electronic Systems Basic Brakes Starting and Charging Transmission & Transaxle Tire Related Services Basic Drivability Diagnostic Emission Systems Steering/Suspension/Alignments Electrical Systems Heating/ Air Diag. Min 1 Year professional experience Min 3 Year professional experience Min 5 Years professional experience COMPANY BENEFITS • Health, Dental, & Vision Insurance, • Long-Term and Short-Term Disability, • Accident & Critical Insurance, • Life Insurance, • 401K Retirement plan with employer match., • Paid Time off, • Closed Sunday’s, • On Job Training, • Potential Reimbursement for ASE Certifications, • Employee Discounts At Drive Automotive, our Brands are more than just automotive repair and tire sales, we’re a team of passionate problem-solvers, trusted advisors, and skilled technicians united by a shared commitment to excellence. Our culture is built on respect, integrity, and the relentless pursuit of doing what’s right – for our customers, our teammates, and our communities! We believe the best investment we can make is in our team. That’s why we provide opportunities for growth, ongoing training, and a workplace where every teammate feels valued and empowered. Whether you’re turning a wrench, leading a team, or greeting customers at the front desk, your role matters, and your voice is heard. Here, hard work is recognized, great results are rewarded, quality is non-negotiable, and teamwork drives everything we do. If you’re looking for a place to build a career, make an impact, and be a part of a company that truly cares, you’ve found it. Welcome to a company where you don’t just fit in, You stand out!! NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above listed are major responsibilities of this position. They are not intended to cover each aspect of the position, as the scope and duties of a given position may change, or be temporarily altered, based on the business needs of the Company. Drive Automotive Services is an equal opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionBenefits: • Free uniforms, • Opportunity for advancement Reports to: Club Manager Status: Part Time Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential Duties and Responsibilities Greet/meet potential members, providing a great customer experience. Handle front desk related tasks: o Answering phone calls in a polite and friendly manner to assist with questions or concerns. o Taking info calls and tours o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information. Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed. Help maintain the neatness/cleanliness of the club. Essential Behavior Requirements Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs. Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem. Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed. Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language. Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. Minimum Qualifications Honesty and good work ethic Strong customer service skills Basic computer proficiency Physical Demands Standing and walking at least 75% of the shift Talking in person or on the phone at least 75% of the shift Must be able to lift to 50 lbs. less than 30% of the time. Benefits Dollars for Scholars Program Employee Appreciation Program Free Membership for self and one family member or friend Team Member Support Team Health, Dental and Vision Insurance Critical Illness Insurance Short Term Disability Insurance Accident Insurance Voluntary Life Insurance Pet Insurance HSA • Advancement Opportunities Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

Job Description Position Title: Service Tech Department: Reports to: Supervises: N/A FLSA Status: Non-Exempt POSITION SUMMARY The Service Tech is responsible for the maintenance and repair of refrigeration and HVAC systems, ensuring they operate efficiently and effectively. This role involves providing exceptional customer service, diagnosing and the repair of refrigeration leaks. ESSENTIAL DUTIES AND RESPONSIBILITIES • Perform maintenance and repairs on refrigeration and HVAC systems;, • Diagnose and resolve equipment malfunctions;, • Identify and repair refrigeration leaks;, • Execute equipment repairs and replace units when required;, • Maintain appropriate inventory levels in the service vehicle for daily operations;, • Verify that customers' coolers and freezers are functioning at optimal temperatures;, • Conduct regular inspections and maintenance of the service vehicle;, • Implement preventative maintenance procedures to ensure system longevity;, • Provide excellent customer service, addressing client inquiries and concerns;, • Ensure logbooks are kept up to date;, • Document service calls and maintenance activities in detail for accurate record-keeping;, • Stay updated on industry trends, regulations, and best practices;, • Calibrate and adjust control systems to ensure optimal performance; and,, • Ensure compliance with safety protocols and environmental regulations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Work Environment and Physical Demands The physical demands/conditions described below are representative of those that must be met/tolerated by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Ability to travel to various locations;, • Attending conferences or training sessions within [county] and in- or out-of-state locations;, • Sitting at a desk for sometimes long and continuous periods of time;, • Answering or making calls on the telephone for sometimes long and continuous periods of time;, • Using a keyboard to perform research, and to communicate through written means for sometimes long and continuous periods of time;, • Looking at a computer monitor for sometimes long and continuous periods of time;, • Occasionally standing, walking, reaching, and stooping;, • Lifting up to 30 lbs.; and Incumbents must demonstrate the ability to follow policies and procedures as established in the Company's Employee Handbook. Incumbents will also contribute to a positive work environment by behaving and communicating in a manner such that they get along with all constituent groups, co-workers, and management. In addition, the education, experience, and other skills listed below are representative of the knowledge, skills, and/or abilities required. EDUCATION • Education #1, • Valid, unexpired driver's license, • Certification #2, • Years of refrigeration installation experience required., • Work Experience #2, • Must exhibit a high level of confidentiality;, • Excellent written and oral communication skills;, • Strong customer service skills;, • Ability to learn and stay up to date on industry trends, regulations, and best practices;, • Strong organizational, time-management, and problem-solving skills and ability to meet tight deadlines; and, • High proficiency in MS Office, including Word, Excel, Outlook;, • Ability to utilize invoice tracking software, Intuit preferred;, • Working knowledge of a gauge manifold;, • High proficiency in using PT Pro for refrigerant pressure checks; and I have received, reviewed, and fully understand the job description for the Service Tech position at Sunwest Services Inc. I understand that I am responsible for the satisfactory execution of these functions.

Job Description Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines, • Complete all tasks described on the relevant shift check list during shift, • Have knowledge of fire alarm system and Emergency/evacuation procedures, • Check the credit of guest accounts daily and follow up if action is required, • Have knowledge of surrounding area, • Be responsible for security of guests, fellow employees, and hotel assets, • Keep cash drawer secure and in balance throughout the shift, • Communicate with housekeeping department in order to ensure an ample supply of clean rooms, • Sell and up-sell rooms to walk-ins and phone reservations, • Have general knowledge of housekeeping, bed making, vacuuming, etc., • Strive for the consistent goal of 100% occupancy and 100% guest satisfaction, • Have professional telephone & communication skills, • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to scheduled shifts, • Able to communicate effectively in writing, by telephone and in person., • Able to work a flexible schedule, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds, • Can perform work for 8 hours and work in a restrictive space/environment., • Must have eyesight enabling vision both near and far, • Must be able to use/lift arms for up to 8 hours, • Must be able to handle and work well under pressure, • Have finger dexterity for operating equipment such as computers, • Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions NOTE: This position is eligible for incentives based on the overall performance of the hired individuals achievement of established goals. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionSSi has principals that are an integral part of the organizations characteristic and are fundamentally essential to the shaping of everyday activities that connect to our broader mission and vision. As an organization SSi is committed to: Foster a culture of innovative and out of the box thinking: We fundamentally understand that each employee has something unique to offer to the organization. We foster a culture that nourishes innovation by empowering staff, leverages their passions, and encompasses a circle of trust where it's all about thinking of new ideas and getting good feedback. Invest in our Resources Employees are essential, their physical and mental well-being are pivotal to the growth of our organization. Our company culture, productivity, and overall employee happiness stem directly from how much training, responsibility, and empowerment they have within our organization. Our focus is on improving the growth of individual through education, allowing them to play central roles, so they can grow and add value to the company. Provide solutions that are in the best interest of the customer and improve their strategic posture We are in business to serve our customers and do what is in their best interest. Our philosophy is to offer services that are complete. We strive to provide services that do more to help the customer improve in all areas including areas that they may not have considered. Give thoughtful considerations to our actions and their affects We give thoughtful consideration to each other's differences and opinions. We must give our individual best to get the job done right. Everyone is accountable for their behaviors, exercising rational judgment, and giving thoughtful consideration to their professional activities and decisions. Sharp Solutions, Inc has an immediate need for a Tier I Technician -Level 1 for a new contract Task Order for the United States Geological Survey. The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location. JOB RESPONSIBILITIES Service Desk (Tier 1) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The Service Desk will follow Information Technology Infrastructure Library (ITIL), Knowledge-Centered Support (KCS), HDI (), best practices and established procedures and processes. Every customer contact will either generate a new Service Request or will be documented in an existing Service Request. Service Requests may be received via telephone, email, web submission, or IM/Chat as appropriate. Routine Duties/Job Requirements: • Create service requests and correctly categorize and prioritize submitted requests based on a provided ratings scale., • Manage service request queues for all support teams, • Tracking calls and service requests including answering phone within 30 seconds 90% of the time, • Troubleshooting of incidents and problems, • Identifying and documenting problem solution(s), • Following the Knowledge Centered Support (KCS) methodology, • Following Total Contact Ownership methodology, • Communicating with good customer service skills, • Placing/Tracking trouble calls to other service providers, • Creating, modifying, or deactivating user accounts, • Develop and maintain operational & knowledge management documentation in the Service Desk Tier 1 document management system., • Respond to all assigned calls and messages in order or urgency and time received. Close out assigned calls within a specified time frame and follow up with customers to ensure customer is 100% satisfied. Qualifications 1 year of help desk support experience Experiences must include working with Microsoft Windows 7/10, Apple/iOS and Android devices, Experience using O365 Mail, Calendar and OneDrive Strong written and oral communication skills and ability to talk to anyone across an organization. Analytical skills and be a creative self-starter with the ability to work both independently and as a team player Salary and Benefits 26-32k Based on years of experience and qualifications. This position includes health care, retirement benefits, Company paid time and vacation days, as well as paid Government holidays. SSi is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminatory action can be a cause for disciplinary action. SSi also prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. VETS are encouraged to apply.

Job DescriptionD.A. Davidson Companies is an independent, employee-owned company with a rich history spanning more than 80 years. We are dedicated to conducting our business in accordance with the highest standards of integrity and ethics, and delivering outstanding service to our clients and each other. We support a friendly, open and supportive culture, and encourage candid communication and productive engagement that make our companies and each of us better. Just as we work to improve our clients’ financial well-being, we also work to strengthen local communities—and giving back is one of our core values. You can learn more about our company culture and impact in our latest annual report. Summary:The position will manage and maintain an Application Maintenance and Support Model for our enterprise platforms including HRIS/HR platforms as well as ERP/financial systems such as Workday, Microsoft Dynamics GP, and other corporate applications. The employee will have a balanced focused on daily operations across these critical platforms that are used across multiple business units, as well as maturing our support models and application roadmaps. Daily operational oversight will include incident management, user provisioning and maintenance, audit assistance, and reporting of issues and enhancements to IT Management teams. The position will report to DA Davidson IT but will work closely with the various business units to assist in projects and initiatives that provide efficiencies and further integration into the cloud strategy. This role will require extensive contact with senior management, external partners, and IT staff to identify opportunities, research upcoming releases and feature impacts across platforms. Qualifications:•Bachelor’s degree in information systems, Computer Science, or a related field; or an equivalent combination of education and experience. •ITIL v4 Foundations certification within one (1) year of hire date. Training and materials will be provided.•Several years of experience supporting enterprise business applications in a mid-sized or large organization is required, preferably with direct experience administering HRIS/HR platforms (Workday) as well as ERP/financial systems (e.g., Microsoft Dynamics GP) and other corporate applications.•Strong understanding of enterprise application support and integration concepts, including experience with data workflows or integrations between systems. •Ability to interpret and create technical documentation and business process workflows.•Familiarity with Workday (or similar HRIS) configuration and security setup, and with Dynamics GP (or similar ERP) administration is highly desired. •Solid knowledge of application security best practices – able to manage user roles, permissions, and segregation of duties within enterprise systems. •Awareness of data privacy and compliance requirements when handling HR and finance data. •Experience conducting or supporting audit processes for system access or data accuracy is beneficial.•Demonstrated ability to troubleshoot complex issues across multiple systems and find root causes in an efficient manner. •Proactive in identifying system risks or inefficiencies and adept at researching and implementing solutions or workarounds.•Excellent communication skills, both written and verbal. •Capable of translating technical information into business-friendly language. •Proven ability to work collaboratively with cross-functional teams.•High degree of self-motivation and ability to work independently with minimal supervision. •Strong organizational skills and attention to detail, especially when managing system changes or simultaneous projects. •Able to adapt quickly to changing priorities or regulatory requirements in the corporate environment. Duties:•Monitor and communicate upcoming changes to enterprise platforms, ensuring stakeholders are informed and prepared.•Collaborate with IT Risk teams to implement and maintain role-based access controls (RBAC), including automation of entitlement management.•Develop and maintain technical documentation, highlighting integration points and infrastructure dependencies.•Identify and participate in relevant communities, workshops, and training to stay ahead of platform trends and updates.•Coordinate with IT and vendors to manage major incidents and ensure timely resolution across supported platforms.•Lead efforts to maintain daily operational continuity and system stability, supporting the IT Service Desk with issue resolution guidance.•Define and enforce service level agreements (SLAs) in partnership with end users to set expectations for problem resolution.•Partner with business units to implement platform changes and enhancements that support daily operations and strategic goals.•Create and manage application roadmaps for Workday, Dynamics GP, and ATS systems, aligning with organizational priorities.•Maintain training materials and procedural documentation to support platform usage and administration.•Evaluate and recommend updates to policies and procedures, especially in anticipation of business growth or expansion.•Support regulatory audits and legal requests by providing relevant system data and documentation.•Represent IT in firm-wide initiatives and projects related to core platforms.•Facilitate regular meetings with business leaders to escalate issues and drive platform improvements.•Participate in vendor-led training and conferences to gather insights and identify potential impacts to enterprise platforms.•Apply project management and Agile-Scrum methodologies to guide platform-related initiatives.•Establish and uphold change management and quality assurance standards across supported systems.•Develop and maintain quality assurance materials and actively participate in testing activities.•Perform other related duties as assigned. What we offer:Competitive salary plus excellent benefits and perks including, but not limited to: •Medical, Dental and Vision•Company 401(k)and ESOP contribution •Generous sick, vacation, and maternity/parental leave•Paid holidays•Professional Development Opportunities•Tuition Reimbursement ($15,000 lifetime cap)•Discounted personal insurance including home, auto and recreational vehicles•Charitable gift-matching program•Davidson Day of Giving – Our tradition of positively impacting communities in which we live and work. The potential base pay hiring range for this role is $29.00 - $31.00 per hour. The compensation offered will be determined on a case-by-case basis considering a variety of factors including, but not limited to, the skills, relevant work experience, and geographic location of each specific candidate. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.At D.A. Davidson, we are committed to fostering a diverse environment that supports the development and inclusivity of all employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Please answer all questions carefully: incomplete or inaccurate answers may impact your potential employment. By clicking Submit Application, you declare that all statements in this application are truthful to the best of your knowledge. California applicants please see D.A. Davidson's California Resident Privacy Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Denver, COand they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities • End-User assistance, • Point person with Windows Desktop related issues, • Assist with Windows Servers, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boarding, • Network Services and Equipment Installation, • LAN/WAN Installation and Maintenance Support, • Network Hardware Support and Installation, • Door card access, wander guard, lighting, HVACQualifications & Requirements, • Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support, • History of network and firewall administration., • Basic knowledge of network, server, and workstation troubleshooting knowledge., • Excellent customer service skills (courteous, tactful, and professional demeanor)., • Excellent written and verbal communication skills, with experience presenting to groups., • Reliable work ethic., • A willingness to learn and growEmployment Type: Full time Location: Denver, CO

Job Description Who You Are: You are someone who people can rely on, and you are always there when they need a helping hand. You embrace new technology and seek unique challenges every day. You’re also a “people person” and enjoy making coworkers feel comfortable around technology. You are looking for a new position where you can make a difference in your life, the lives of others, and the world. In return, you seek an organization that appreciates your individuality and supports you as a member of a diverse and talented team. People often comment how you are personable, calm under pressure, and a real problem solver. You know in your heart it is time to find an opportunity to be part of something larger; more impactful. If this sounds like you, please allow us to introduce ourselves. Who We Are: Habitat for Humanity of Metro Denver (Habitat Metro Denver) is part of a global, nonprofit housing organization that seeks to bring people together to build homes, communities, and hope. Habitat for Humanity was founded on the conviction that everyone needs an affordable, healthy, and stable place to live in dignity and safety, and that affordable housing should be a matter of conscience and action for all. To achieve our vision of a world where everyone has a decent place to live, Habitat Metro Denver builds, renovates and sells homes in partnership with low- and moderate-income families. Habitat Metro Denver is also an advocate for policies that create and preserve affordable housing. We work in neighborhoods across five counties in Metro Denver to not only build, renovate and sell new homes, but also to do critical home repairs to help families stay in their homes longer. Since being founded in 1979, Habitat Metro Denver has served more than 2,500 households and is one of the top ten producers in the Habitat U.S. network nationwide. How We Succeed Together: Habitat Metro Denver’s Cultural Blueprint highlights the specific behaviors and mindsets that support our core values and guide day-to-day decisions, behaviors, and interactions of every person within our organization. Solid Foundations – Our mission is at the heart of everything we do. We are passionate about our work, our teams, and our relationships. Innovative Design – We are curious. We embrace change. We take risks and initiative to address a complex social issue – housing. We exemplify grit and determination in our relentless pursuit to ensure everyone has a safe and affordable place to call home. Open Doors – We welcome everyone. We aspire to be an inclusive organization that celebrates one humanity – where equity, diversity and inclusion are at the core of every facet of our work. Clear Windows – We approach everyone with kindness, clarity, and transparency. We champion authenticity, illuminate our strengths, and hold ourselves and others accountable. Supportive Structures – We have each other’s backs. We collaborate. Becoming better at what we do takes all of us. By building homes and life-changing careers, we make a transformational difference in our lives and the lives of others. GENERAL DESCRIPTION The Help Desk Support Technician is an entry level position providing customer service and support for desktop and SaaS platforms, networking devices, software applications and communication systems. Responsibilities include requirements gathering, configuration, installation, upgrades and day-to-day support. The team member in this position must be able to adapt to changes in work environment and schedule with a positive attitude. They are able to handle several tasks at one time and maintain poise under stressful situations. The Help Desk Support Technician seeks to ensure that the employees and volunteers of Habitat Metro Denver have reliable technology systems and applications, and support them in their day-to-day use of those systems. This team member must show a familiarity and expertise in current technologies, cloud-based applications, collaboration tools and information sharing applications. The organization currently has systems in five locations across the metro area, and this position will require travel between those locations often. The following reflects the organization’s definition of essential functions for the job but does not restrict the tasks that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. CORE RESPONSIBILITIES: Customer Support • Serve as the first point of contact for employees and volunteers seeking assistance with technical issues via phone, email or in person., • Provide positive customer service to end users by actively troubleshooting, responding timely, and providing accurate resolutions to hardware and software issues across all Habitat Metro Denver business systems, including but not limited to; Office 365, Teams, Shopify, Acumatica, Encompass, Raiser’s Edge, Windows, printers, workstations, and networking equipment., • Provide ongoing support during software rollouts and migrations., • Document all support requests and resolutions in the Help Desk ticketing system., • Gather feedback from users to improve training effectiveness and system usability. System Maintenance • Maintain Habitat Metro Denver’s systems and software as well as cell phone, printer, and network copier/scanners., • Install new software releases and system upgrades, evaluate and install patches, and resolve software and hardware related problems., • Communicate system changes and updates clearly to all end-users in a clear and understandable format., • Maintain inventory of IT equipment and ensure proper asset tracking., • Place and track hardware and software orders, ensure that they arrive in a timely manner to meet the needs of the organization and team members., • Resolve order/delivery issues and supplier disagreements in a timely manner. Onboarding & Training • Conduct onboarding sessions for new employees on hardware, software tools, and platforms., • Provide one-on-one or group training for hardware and software usage., • Ensure all required software and hardware is ready for new employees on Day One., • Collect and document all software and hardware received on employees’ last day. Other Responsibilities • Support the Facilities Manager with the operation and maintenance of Habitat facilities as needed; triage staff maintenance requests, set up and rearrange offices, and coordinate vendor maintenance visits., • Other associated duties as required to help fulfill our mission in alignment with our Cultural Blueprint values. KNOWLEDGE, SKILLS, AND ABILITIES • Familiarity with current technologies, and the ongoing desire to learn new technology quickly., • Demonstrated ability to be a team player and willingness to lend a hand with any project., • Strong communications skills to interact with all levels of the organization., • Ability to represent oneself and the organization to vendors, partners and volunteers in a professional and respectful manner., • Ability to work under pressure and meet deadlines., • Ability to independently seek solutions, but also work well in a team-based environment., • Able to comfortably speak and present in front of a large group in person and virtually., • Ability to organize, prioritize and budget time to meet commitment. EXPERIENCE • Proficiency in Microsoft products and operating systems., • Computer Science training or related field; or equivalent work experience is required., • Training or experience in one or more of the following areas: Desktop hardware and software support; application accommodation; network design, installation and support; server hardware and software support., • Training or experience in one or more of the following areas: Office 365; Microsoft Windows desktop; Microsoft Azure Active Directory; switched Ethernet topologies; Network technologies such as firewalls and VPNs; network routing and TCP/IP. WORK ENVIRONMENT & CONDITIONS, PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB • In-person / in-office work model with most work done indoors in a shared office environment or meeting setting., • Ability to talk on the phone and work at a computer for extended periods of time., • Ability to adequately traverse a retail store; lifting /carrying up to 50 pounds when necessary; plus, bending, twisting, reaching or other similar activities as required., • The ability to type., • This position will provide support to administrative offices, retail stores and a production warehouse. Ability to travel to different work sites to provide on-site systems and technology support is required at locations and times when public transportation is unavailable., • Valid driver’s license and ability to be insured under the company’s insurance policy is prerequisite; driving is required. A Motor Vehicle Report (MVR) will be run for insurance purposes. The Starting Pay Range for this position is $21.70 - $24.30/hour. New hires are typically brought into the organization between the minimum to midpoint of the starting pay range posted depending on qualifications, internal equity and the budgeted amount for the role. The full range for this position is $21.70 - $26.90/hour. Benefits available include medical, dental and vision insurance options; 401k with employer match; Paid time off for vacation, sick, holidays, floating holidays; and parental leave; short and long-term disability; Healthy Families and Workplaces Act (HFWA) Leave; Paid Parental Leave (PFML); and paid time to volunteer. Please apply by visiting our website: At Habitat for Humanity of Metro Denver, we value diversity and strive to ensure that our practices and policies are equitable and inclusive. We do not tolerate harassment or discrimination of any kind. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age (40 and older), sex, sexual orientation (including transgender status and gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), marital status, race, national origin (including ancestry), disability, creed, religion, genetic information, HIV status, military or veteran status, or any other status protected by federal, state, or local laws. Habitat Metro Denver is dedicated to the fulfillment of this policy in all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, dismissal, and all other terms, conditions, and privileges of employment. Company DescriptionImagine a world where everyone has a decent place to live, and YOU have the opportunity to impact people every day through your work. Habitat for Humanity of Metro Denver has seen dramatic growth in the last five years. It’s an exciting time to join our team!Imagine a world where everyone has a decent place to live, and YOU have the opportunity to impact people every day through your work. Habitat for Humanity of Metro Denver has seen dramatic growth in the last five years. It’s an exciting time to join our team!

Job Description Western Veterinary Partners (WVP) is a people-centric veterinary support organization that acquires, invests in, and supports veterinary practices across the contiguous United States. With a strong focus on growth, WVP partners with practices post-acquisition by providing non-clinical business support services. Post-acquisition, WVP supports its partner practices in achieving our collective goals to recruit and retain doctors, staff, and serve the clients in the communities we operate in. Headquartered in Denver, CO, we are driven by our values of integrity, collaboration, alignment, growth, support, and relationships. We are currently seeking a Lead IT Service Desk Technician to oversee Tier 1 service requests and manage Tier 2 escalations from team members. In this role, you will ensure the team meets established SLAs, adheres to defined procedures, and consistently applies ITIL-based service delivery practices. You will take ownership of small individual and team-driven projects, completing them with minimal oversight while maintaining high standards of quality and efficiency. This position is a full-time, salaried position and will support hybrid work. Candidates must be local to the Denver market. Key Responsibilities: • Troubleshoot user technical service requests utilizing the ITSM system. Take ownership of achieving resolution for the user by troubleshooting, coaching, or escalating. Take ownership of the relationship with the user by communicating effectively, setting expectations, and following up to verify satisfaction., • Act as a liaison between various user groups and the IT Department to communicate problems and possible solutions., • Develop new and maintain existing technical procedures, documentation, and operational instructions., • Identify and deliver against process improvement opportunities within the Service Desk team., • Read, understand, and follow technical or other complex materials required for the job., • Communicate effectively with users both in writing and verbally., • Coordinate small project efforts amongst fellow teammates and other teams., • Work with little to no daily direct supervision., • Set an example of continuous learning both in technical skills and business processes., • Encourage and facilitate the sharing and documentation of team knowledge., • Provide performance feedback to team members when appropriate., • Perform other duties as assigned.Qualifications:, • Minimum 3 years in an IT help desk or technical support role., • Associate degree in a Computer Science related discipline; bachelor’s degree preferred., • Technical Skills:, • Proficiency in Windows and/or macOS environments., • Familiarity with Microsoft 365, Active Directory, and remote desktop tools., • Basic understanding of networking concepts (TCP/IP, VPN, Wi-Fi)., • Experience with ticketing systems and IT documentation tools., • Soft Skills:, • Strong communication and customer service abilities., • Eagerness to learn, adapt, and grow within the IT field., • Problem-solving mindset with attention to detail., • Leadership potential and interest in mentoring others over time.Personal Attributes:, • Curious and self-motivated: Naturally inquisitive and eager to learn new technologies., • Dependable: Reliable, punctual, and committed to providing excellent service., • Collaborative: Works well in a team setting, supporting peers and sharing knowledge., • Empathetic: Understands user frustrations and provides solutions with patience and understanding., • Proactive: Anticipates needs, identifies potential issues early, and takes initiative to improve processes., • Professional demeanor: Maintains a positive attitude and represents the IT department with integrity., • Leadership mindset: Seeks opportunities to take ownership, guide others, and contribute to long-term team success. Our salary ranges are primarily determined by role, level, and location. The compensation range for this opportunity is $57,000 - $75,000. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers competitive compensation along with a comprehensive benefits package, including medical, dental, and vision benefits, vacation, sick leave, 401(k), and more depending on location. You will be provided more detailed information about compensation and benefits for your specific location. Where required under applicable law, WVP provides eligible employees with paid sick leave, health emergency leave, and similar benefits programs, all in accordance with the requirements of state and local law depending on the location of the practice you support. WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic. Hiring decisions will be based on merit, qualifications and business needs. The application window will be open for the next two weeks ending November 28, 2025. This opportunity will remain online based on business needs which may be before or after the two-week window. *This role is not open to receiving agency candidates and any contingent submissions will not be honored. #LI