Support manager jobs in San Mateo, CA - Page 8Create job alerts

Job Description Ascend Talent Solutions Job Description Job Description – The Property Manager manages the building operations and property management team members ensuring the fiscal and operational success of the building. With excellent analytical skills, the primary responsibility of the Property Manager will be the financial management and reporting for the property working closely with the accounting team and building ownership. With excellent customer service skills, the Property Manager will work with tenants and building team members to support the property retention goals. Strong team work and accountability are key attributes of the successful Property Manager. Additional responsibilities for the Property Manager include the following: Responsibilities: • Exercise functional responsibility for property management business acting as liaison between tenants and property owners, • Develop annual property budgets and reporting on year end expense reconciliations, • Preparation of monthly reports including accruals, variance reports and stacking plan, • Liaison with owners and accounting team to ensure contract compliance, including preparation of accurate and timely financial reporting, • Manage and coordinate all tenant and capital improvements to ensure timely and proper completion of all work within budget, • Manage certificates of insurance for tenants and vendors, • Responsible for all lease administration duties, monitor collections and coordinate default proceedings, • Accurately maintain all property leases in lease administration software, • Management of property management staff including hiring and performance management, • Ensure compliance with Property Management policies and procedures, codes, regulations, and governmental agency directives, • Develop comprehensive annual inspection processes for properties; completing weekly, monthly, quarterly, annual inspections as required to meet best practices, • 3 -5 years of previous commercial real estate experience with increasing responsibilities – ideally with Class A properties., • California Real Estate License and RPA or CPM designations, • Strong knowledge of finance and building operations, • Highly proficient in Microsoft Excel, Word, and Outlook, Yardi, MRI, Timberline, Building Engines, and other commercial real estate software programs., • $105k - $110k

Job Description OUR PURPOSE We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors, Commercial Clients and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together. YOUR ROLE AND IMPACT Our Commercial team is looking for a Property Manager - or a seasoned Assistant Property Manager ready to take the next step - to join our team in managing a dynamic portfolio of office, retail and mixed use commercial assets. This person will focus on driving net operating income by fostering strong tenant relationships and ensuring exceptional care and maintenance of our physical assets. Based at our new Home Office in San Mateo, you will manage a portfolio that includes Class A office spaces and historic retail assets in various stages of new or re-development. • Property Management - You will be responsible for physical property maintenance by partnering with our engineering team and vended services for the repair and maintenance needs and ensure a prompt best in class response to maintenance issues. You will also be responsible to develop and administer a capital improvement plan by evaluating property needs and ROI of proposed projects., • Lease Administration – You will have the oversite of all leases and lease amendments which would require you to review and track critical tenant and property information such as specific lease clauses, options, operating expense parameters and of course those important dates., • Financial Administration – You will be responsible for developing and administering the annual budget to ensure alignment with ownership objectives, financial goals and industry standards. You will need to ensure accurate calculation and recovery of operating expenses and reimbursements as well as produce monthly variance reports and quarterly reforecasts., • People Leader – You may be managing a team consisting of Assistant Property Manager, Property Administrator, and/or maintenance staff with the responsibilities of recruiting, onboarding, scheduling, training, development, and evaluation as aligned with company standards. Your experience and leadership skills will provide strong leadership and maintain a positive and rewarding working environment. As a leader you will also be responsible for communicating company policy, procedures and participate in development of staffing plans to support property and tenant needs while aligning with company financial goals, • Leasing – Your amazing knowledge of your asset(s) will be valuable as you to support the leasing process by participation in leasing meetings, broker engagement and tenant relations. You will also have oversite of tenant improvements including coordination of plans with architect, bidding, GC selection, contracting and executing while complying with the lease agreement. Since you have such a strong knowledge of your leases, you will be able to assist our brokerage team with accurate reporting on expirations and encumbered space, space planning coordination, contractor bids, marketing materials, and meeting with prospective tenants. JOB QUALIFICATIONS • Your Experience - Minimum of three (3) years in in commercial building management, • Your Education - A Bachelor's degree is preferred, and a high school diploma or general education degree (GED) is required., • Industry knowledge - Firm understanding of commercial leases, operating expense recoveries and ability to partner with broker on leasing activity for property., • Communication – Strong written and verbal ability to communicate effectively to tenants, vendors, contractor, brokers, and interdepartmental to convey team goals. Effective ability to present information and respond to questions presented by leaders, clients, and the public., • Your Cultural Traits - Although we're a highly dispersed organization by the nature of our business, our Prometheans are strongly united by our Purpose, Mission and our Cultural Traits. These are the defining characteristics of a Promethean: Team Oriented, Communicator, Entrepreneurial, Passionate, Self-Starter, Creative, Principled, and Brand Ambassador. COMPENSATION AND BENEFITS We offer a variety of benefits that take compensation well beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about. The provided salary range is based on a number of factors, including location, job-related skills, experience and qualifications. Compensation • Pay Range: $106,100.00 to $120,400.00 per year, • Fully Paid Benefits Including Eligible Dependents (you read that right, Prometheus pays 100% of healthcare, vision, and dental insurance premiums for all Prometheans and their families), • Life insurance; Accidental Death & Dismemberment Insurance; Long Term Disability, • Behavioral Health Program Accessible 24/7, • Tax-Free Flexible Spending Accounts, • 401(K) Retirement Plan with Employer Matching, • Recognition & Rewards Program (Torch), • Vacation: 10 days per year with accrual increasing over time, • Anniversary Vacation Bank Granted At Tenure Milestones, • Sick Leave: 9 days per year, • 12 paid holidays, including your birthday!, • Paid Volunteer Time, • Housing discounts, • Educational Assistance, Tuition Reimbursement, Loan Repayment, and Scholarship Awards, • Referral Bonus Prometheus is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you'd like more information about your EEO rights as an applicant under Federal Employment Laws, please check out these FMLA, EEO, and EPPA pages.

Job DescriptionJob Description The Email Marketing Specialist will be responsible for designing, coding and testing emails that nurture customer relationships throughout their journey with our brand Balsam Hill US. This includes building campaigns and multi-touch flows with proper logic, flawless rendering, and advanced personalization based on user behavior and lifecycle stage. This position reports to the CRM Marketing Manager and is based in our Redwood City office location. This role is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in-office. What you’ll do: • Design and build responsive email campaigns using drag-and-drop email builders and visual template editors optimized for Optimove, • Develop, modify and organize email templates and existing campaigns, including editable modules so templates can be reused, • Test compatibility and proper rendering across different email clients and devices, and perform A/B testing to optimize campaign performance, • Develop rule-based email templates that integrate personalized dynamic content elements, automate workflows and configure link tracking, • Implement customer segmentation strategies and manage email streams and sequences that engage customers at different stages of their journey, • Work with marketing teams, designers, and other stakeholders in multiple time zones to execute email strategies that will drive engagement for the right audience and align with channel best practices, • Apply best practices in email development, email compliance regulations especially CAN-SPAM, GDPR, and accessibility, • Ability to diagnose and resolve email deliverability issues including spam filtering, reputation management, and authentication protocols, • Bachelor’s degree in related field; and/or 3+ years of relevant experience, preferably with an eCommerce brand, • 3+ years of experience with various email marketing and/or CDP platforms, like Optimove, Klaviyo, Salesforce Marketing Cloud., • Fluent in HTML and CSS, • Demonstrate commitment to accuracy and thoroughness, • Experience with A/B testing to optimize email performance and conversion, • Understanding of email client compatibility, responsive design, and cross-platform rendering challenges, • Knowledge of email subscriber list best practices for both GDPR and CAN-SPAM laws, • Excellent verbal and written communication skills that bridge technical and non-technical audiences, • Experience using Figma is a plus, • Experience with project management tools such as ClickUp or JIRA is a plus The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace. • Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process, • Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents, • Up to $2,000 annual funding toward HSA accounts, • Medical, transit, dependent care FSA, • Infertility coverage offered on all medical plans, • Generous parental leave program and flexible return options, • Company-paid life and AD&D insurance, • Company-paid short and long-term disability insurance, • 401(k) with dollar-for-dollar company match up to $4,000 per calendar year, • Employee Assistance Program (EAP) and other mental health and wellness perks, • Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages, • Paid 5-week sabbatical leave after 10 years of employment, • Annual continuous learning benefit up to $1,000 per person, per fiscal year, • Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment, • Generous team member merchandise discount At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. #LI-Hybrid Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: WHAT YOU’LL DO DES is looking for an experienced architectural design professional leading creative direction, managing a design team, and ensuring high-quality, cohesive visuals across all touchpoints. An opportunity to play a key role in driving the firm’s growth as a boutique design leader, bringing vision and innovation to every project. You will collaborate cross-functionally to align design objectives, manage the design process, mentor designers, and oversee budgets and timelines while maintaining a strong focus on user needs and brand identity. • Establish and communicate a clear design vision, ensuring consistency across all design outputs and maintaining high design standards, • Create initial site diagrams to validate site and building capacity based on all client information, and city planning requirements, etc., • Oversee the design process from concept development to final implementation, including managing project timelines, budgets, and quality control, • Collaborate with clients and stakeholders to understand their needs, present design concepts, and secure buy-in on design decisions, • Advocate for user-centered design principles, incorporating user feedback into design iterations to optimize user experience, • Direct and participate in client meetings, presentations, and site visits as appropriate, • Stay abreast of emerging design trends and technologies to incorporate innovative design solutions, • Work closely with other departments like marketing, project management, and engineering to ensure seamless integration of design solutions, • Possess advanced knowledge in core disciplines with the ability to provide high level expert guidance and directional leadership to teams, • Lead, inspire, mentor, develop, and partner with team members to achieve project success, • Provide constructive feedback to designers on their work, ensuring alignment with design standards and project goals, • Play a leadership role during the conceptual design and entitlements phase of the projects guiding the team in collaboration with the Project Manager, • Participate in the successful development of new and existing business, build trusted client and partner relationships, crafting pursuit and relationship management strategies in partnership with leadership and the marketing team, aligning with the firm’s goals and values, • Represents the firm externally in the industry and broader business and client community as required, • Proactively manage additional scope and fee, building trust with the client throughout the project process, • Ensure projects are on time, on budget and of exceptional qualityRequirements:, • Minimum of 10-15 years of architectural experience, • Bachelor’s degree in architecture or equivalent, • Experience in two or more of the following market sectors: Healthcare, Education, Life Science, workplace and tech, • Strong design sensibility, with a keen eye for proportions, scale, color, materiality, etc., • Comprehensive knowledge of architectural practices with an emphasis on programming, planning, design, planning codes, building materials, and construction methodologies, • Expert knowledge in conceptual design, master planning, and in the entitlement process, • Strong background in master planning with a focus on complex, multi-building sites required, • A deep passion for design, embracing projects of varying scales and scopes with creativity and adaptability, • Proficient in visual design principles, typography, color theory, and user interface (UI) design, • Ability to motivate and inspire a design team, delegate tasks effectively, and foster a collaborative environment, • Excellent written and verbal communication, business acumen and presentations skills to effectively present design ideas to clients and stakeholders, • Ability to identify design challenges, analyze user needs, and develop creative solutions, • Perform effectively under pressure, quickly developing creative and strategic concepts o Proficient in Revit and Sketchup and/or other 3D modeling tools • Ability to prioritize multiple responsibilities/projects and develop business relationships, • Hybrid work environment, work onsite in our Redwood City or San Francisco office on Tuesday, Wednesday, and Thursday Our Purpose Born and bred in the Bay Area, DES shares the trailblazing spirit of Silicon Valley. As an integrated design firm, we collaborate between disciplines, from architecture and interior design to planning and engineering. We are here to cross boundaries. The clients we attract span technology, education, life science, healthcare, and real estate development. We cross-pollinate insights, designing solutions special to each project and informed by the full breadth of our experience. Research centers can inspire startup facilities. Social spaces can shape wellness clinics. Tech campuses can transform the urban places of tomorrow. It all starts with the partnership, a give-and-take of ideas. Bring us your site, budget, and brief. Bring on the unexpected, the unexplored, the uncertain. Where others see limitations, we see possibilities. We believe a process that’s agile and flexible produces a place that is the same. A place that’s designed for working and playing, healing and learning, dreaming and doing. A place that inspires people to make it their own. Life at DES DES is committed to the well-being of our team members and their families. We support a healthy lifestyle and work-life balance. Benefits you will be eligible for: • Competitive salary & annual bonuses, • 100% company-paid options for employee medical, dental, vision, and life insurance, • 100% company-paid short & long-term disability benefits, • Flexible Spending Accounts (FSA), • Health Savings Account (HSA) with employer contribution, • Commuter & parking benefits, • Legal consultation & advice, • Identity theft, • Supplemental life insurance & critical illness plans, • Paid Time Off (PTO), • Standard & choice holidays, • Employee Assistance Plan (EAP), • Pet Insurance, • Credit Union, • 401k plan, • Training & career development opportunities, • Annual career development stipend, • 100% Professional licensing & renewal fees, • Licenses & certification bonuses, • Hybrid work schedule working onsite Tuesdays, Wednesdays & Thursdays DES participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com DES' California Privacy Notice

Job Description Quadric is an innovative licensor of semiconductor IP leading the market in the emerging category of general-purpose neural processing unit (GPNPU) processors. We are a fast-growing Bay Area based startup having just closed our Series C funding and we are ready to significantly ramp up our public profile using a full range of both traditional and digital marketing communications channels. If making an impact and having a seat at the table is important to you, this is the opportunity for you. Join our tight-knit, rapidly growing team at Quadric to broadcast our messages to a worldwide audience of semiconductor designers and AI software developers. In this position, you will be a core member of our marketing team, with a chance to make a huge impact on all of our outward-facing communications and campaigns, and you will have an opportunity to grow in the company of expert technologists who also happen to be good people you’ll want to spend time with. What We Value: Integrity, Humility, Happiness What We Expect: Initiative, Collaboration, Completion The Role As the Marketing Communications Manager, you will report directly to the CMO. You will be responsible for planning, orchestrating, and executing impactful, integrated marketing campaigns including managing traditional events (tradeshows, conferences, seminars), online presence (webinars, social media, website) and lead nurturing programs. You will have hands-on responsibilities and manage outside contractors as needed for select activities. Quadric is rapidly expanding. We aim to move from a handful of lighthouse customers today to dozens of licensees across a range of end markets by the end of 2026. The dynamic individual taking this role will play a key part in amplifying our voice into the marketplace to support that customer education and acquisition. The ideal candidate has experience in one or more marketing skill domains with specific company experience in the semiconductor IP, EDA or semiconductor market segments preferred. Responsibilities • Events, • Assist the CMO in evaluating which industry events to participate in, • Plan and coordinate all aspects of event/exhibition logistics, including managing subcontractors and vendors as appropriate, • Social Media, • Daily monitoring of existing Quadric social media channels, • Manage paid advertising/promotion campaigns across social media channels, • Website, • Daily monitoring of website traffic and measurement of effectiveness of ongoing campaigns, • Suggest and shepherd content changes – working with the Product Marketing Manager and the CMO – to adapt website content to maximize engagement, • Webinars, • Help define webinar formats and targets that will drive maximum engagement., • Manage an active webinar program, • Drive content creation by the technical and marketing teams to feed the webinar schedule, • Lead Nurturing, • Bachelor’s degree (or equivalent experience)., • 5 or more years of broad-based marketing experience with more than one skills discipline, • Competitive salaries and meaningful equity, • An opportunity for you to build long-term career relationships and broad-based skills helping a startup blossom, • An environment that allows for lasting personal relationships alongside professional ones, • Great choices of Health, Dental & Vision plans, • 401k Quadric is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability.

Job Description Reporting to our Marketing Manager, we are seeking a Marketing Coordinator. In this role, you will focus on providing assistance with marketing programs and initiatives, while surrounded by genuine people and great European products. Key Responsibilities: • Oversee the Company’s social media content and presence on multiple platforms including Instagram, TikTok, LinkedIn, YouTube, blogs, Apps, etc., • Publish, distribute, and maintain all updates to company and marketplace pricing., • Plan, implement and maintain promotion programs., • Collect and analyze data pertaining to customer surveys/profiles and product records., • Organize special events, trade shows, exhibits, product shows, new product launches, demonstrations, seminars and training courses., • Oversee preparation of marketing materials., • Replenish marketing material and sales brochures., • Coordinate sales incentive and recognition programs, contests, promotions, special events and awards., • Coordinate direct mail campaigns., • Liaise with Web designers in support of website maintenance and web-based marketing strategies., • Monitor social media conversations to identify opportunities and potential issues and escalate to management., • Respond to all communications (blog comments, emails, twitter messages, etc.)., • Ensure product labeling is compliant with FDA/USDA requirements (Nutritional Panel, Ingredient List, Serving Size, Organic Certification; Expiry Date/Lot Date Information)., • Generate/order labels for accounts as required., • Maintain Sales and Marketing directory., • Post-Secondary Education in Marketing, • Several years of Marketing experience with knowledge of direct marketing and social media content creation, • Strong customer service and creative skills, • Strong written and verbal communication skills, • Ability to prioritize and multi-task in a fast paced, frequent deadline environment, • Proficient in MSOffice, • Graphic design experience (Canva or Adobe Suite), • Experience in the Specialty Food Distribution or a related industry an asset We offer a competitive hourly rate, a benefits package, and product tasting. We thank all applicants for their interest, however, only those selected for an interview will be contacted at this time. Preference will be given to applicants moving to or currently residing in the local San Francisco Bay area. No agency inquiries please. Lettieri & Company, an importer of fine foods and wines, has been in operation for more than 35 years in the San Francisco Bay area. As a family operated business, we are dedicated to developing and maintaining strong relationships with our suppliers and retailers, we are an active member of the Specialty Food Association, and we have been recognized as a Great Place To Work. Company DescriptionLettieri & Company, an importer of fine foods and wines, has been in operation for more than 35 years in the San Francisco Bay area. As a family operated business, we are dedicated to developing and maintaining strong relationships with our suppliers and retailers and we are an active member of the Specialty Food Association.Lettieri & Company, an importer of fine foods and wines, has been in operation for more than 35 years in the San Francisco Bay area. As a family operated business, we are dedicated to developing and maintaining strong relationships with our suppliers and retailers and we are an active member of the Specialty Food Association.

Job Description Join Woodmont Real Estate Services as a Regional Manager! ROLE OVERVIEW Are you an experienced leader with a passion for maximizing property performance? Woodmont Real Estate Services is looking for a dynamic Regional Manager to oversee 8 to 10 Class A & B apartment properties across the Bay Area. In this pivotal role, you’ll be fully accountable for the physical and financial performance of your portfolio, always ensuring the highest standards of excellence. WHAT YOU’LL DO • Maximize property rents, operating income, and net operating income., • Control operating expenses and identify cost-saving opportunities., • Maintain pristine property appearance and manage daily maintenance., • Lead, motivate, and train property staff to ensure top-tier performance., • Achieve exceptional customer service satisfaction for residents and prospects., • Accurately complete all reports and consistently meet owner goals. WHAT WE’RE LOOOKING FOR • Proven track record in property management and financial oversight., • Strong leadership skills and the ability to drive team success. QUALIFICATIONS Professional Experience • Minimum of 3 years as a Multifamily Regional Property Manager, with preferred third-party management experience., • Supervisory experience and skills in sales, marketing, management, and customer service., • Experience with lease-ups and new developments is a plus., • Language Ability: Strong oral and written communication skills. Professional interpersonal skills., • Reasoning Ability: Ability to direct staff, manage tasks, and solve problems with multiple variables. Capacity to analyze market and economic conditions affecting company and regional goals., • Computer Skills: Must have excellent computer skills including strong knowledge of Microsoft Office including Outlook, Word and Excel. Ability to understand and create reports and documents. RealPage experience preferred, other property management software packages helpful., • Bachelor’s degree in Business Administration or similar field preferred., • California Real Estate Salesperson License required., • Certified Property Manager (CPM), CPM Candidate, or ARM designations preferred., • Valid driver's license and reliable transportation needed. COMPENSATION, BENEFITS & PERKS BENEFITS & PERKS Generous Health Benefits We provide medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Flexible Vacation & Hybrid work arrangements We support hybrid work arrangements for our corporate roles and also have an amazing in-person environment in our downtown Belmont, CA HQ. Rest and Recharge with a generous PTO plan, 10 company holidays, two floating holidays in addition to your standard Sick time. Personal & Mental Wellbeing We provide all of our employees with access to our Employee Assistance Program (EAP) to help support our team that needs additional support outside of the office. Financial wellness We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage. We will match up to a discretionary 10% of the employee contributions, subject to change. Extra work/life benefits We provide a number of additional perks for employees, like monthly stipends for internet and mobile plans, and Commuter Assistance. Dynamic, Collaborative, and Engaging Culture As a premier property management firms in North California, we’re constantly communicating, creating, and advocating for new ways to work together and do business. We believe our jobs are made better when everyone operates with transparency, integrity, excellence and works as a team to support each other and the overall goals of the organization. COMPENSATION Woodmont Real Estate Services has detailed the expected annual base salary for this role to be $130,000-$135,000 annually. This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews coupled with your experience, location, and other job-related factors to determine final compensation. This position may also be eligible for a discretionary bonus (eligibility may vary based on role). ABOUT US Woodmont Real Estate Services is a premier asset and property management company, we're proud to offer Northern California over 50 years' experience managing a diverse portfolio of commercial and multifamily properties. We're renowned for our hands-on management approach, marketing know-how and in-depth knowledge of submarkets throughout the region. It's what's allowed us to create unique strategies that are truly custom to each property. Our mission: To add value to our clients by providing superior service to all who live and work at the properties we manage. To achieve this goal, we create an exceptional professional environment for all associated with our organization. All are welcome here. We respect and honor differences in gender, race, age, faith, ethnicity, sexual orientation, and gender identity. Because we all thrive when our differences are valued. Values: Integrity, Excellence, Respect, Loyalty, Diligence, Teamwork EQUAL OPPORTUNITY EMPLOYER Woodmont Real Estate Services is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont Real Estate brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. Woodmont is an E-Verify employer and will provide your Form I-9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E-Verify.

Job Description About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. Floating Manager of Resident Services The Resident Services team is responsible for bringing essential support services to our residents. Our three areas (Family Services, Senior Services, and Health and Supportive Housing) build relationships with our residents by engaging, connecting, and providing services to help them maintain stable housing and achieve self-sufficiency. Our programming emphasizes long-term financial and physical health and mobility and spans financial workshops, ESL classes, senior wellness activities like Bingocize (BINGO and exercise!), after-school programs, and a six-week summer program for young residents. The Services team is also instrumental in ensuring food security through onsite food distributions in partnership with local organizations. Resident Services also works closely with our residents and community partners, and their fellow MidPenners - including close collaboration with our Property Management team. The Floating Manager, Resident Services plays a critical role in ensuring the effective delivery of high-quality programs to residents across MidPen communities. This role provides interim managerial coverage across the portfolio during staff absences, transitions, vacancies, and/or for business needs ensuring continuity of services and operational stability. Program offerings are tailored to meet the diverse needs of each community and may include housing retention, economic mobility and asset building, health and wellness, and K–12 educational support. The Manager is responsible for overseeing direct service delivery and managing portfolio-level partnerships, often collaborating with nonprofit organizations whose services complement those of MidPen Services. In partnership with the Supportive Housing team, the Manager helps ensure that residents living with mental illness and co-occurring physical health conditions receive the educational and rehabilitative services necessary to support stabilization and well-being. This role requires strong leadership in hiring, onboarding, supervising, and developing staff at assigned locations. The Manager also fosters and maintains strong, collaborative relationships with local Property Management teams to ensure residents receive a seamless and supportive experience. Experience in program delivery, partnership management, and working with specific populations, including families with children, seniors, and individuals with special needs, is essential to success in this role. Responsibilities: Program Efficacy & Efficiency • Provide programmatic support and guidance to staff to ensure high-quality service delivery; oversee the implementation and management of programs and partnerships within the assigned portfolio, and offer ongoing coaching and development to direct reports, • Participate in the design, development, and implementation of regional/division trainings, initiatives and assigned projects, • Evaluate the effectiveness of marketing initiatives to increase residents' awareness and engagement throughout Services portfolio, • Ensure program implementation and reporting compliance with regulatory agencies and ensure high adoption of Salesforce QA and reporting norms, • Address crises in a timely manner and ensure senior leaders are apprised as necessary, • Cultivate and manage partnerships within assigned portfolio, collaborate with Resident Services Leadership Team to ensure alignment with partnership goals / criteria, • Work with portfolio partners to ensure high quality delivery and engage in a reciprocal feedback process, actively soliciting, providing, and incorporating feedback to inform improvements, • Collaborate closely with the Supportive Housing team and partner agencies to ensure residents with mental illness and physical health conditions have access to essential services that support stabilization and well-being, • Collaborate with peers to ensure consistent resident/customer service philosophy across Services, • Partner actively with Property Management to ensure coordinated support for residents, fostering clear communication, shared problem-solving, and alignment on community needs and resident well-being, • Set annual performance targets for assigned portfolio, • Review portfolio-level data quarterly and develop improvement plans, • Analyze single-source data within existing portfolio to inform decision-making, • Lead and develop a team at assigned properties overseeing staff management in alignment with MidPen policies/procedures, • Build and model collaborative relationships with Property Management; ensures timely and regular community meetings, and collaboration meetings with Property Management, • Act as liaison to community engagement meetings, collaborate with Development, represent Services through presentations, and respond to attendee questions, • Ensure staff in assigned portfolio have individual development plans, • Support rollout efforts for HR, IT, Communications and other initiatives and provide input to these initiatives as needed To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and Experience • Bachelor's Degree in related field or commensurate relevant field experience, • Minimum two years' experience working in an educational, social services, or community based organizational setting. Minimum two years working effectively with people of diverse backgrounds and working with families and students and/or seniors in an educational or social work setting, • Experience with managing people, • Demonstrated excellent verbal and written communication skills, • Demonstrated computer skills, proficient in using Microsoft Office (Excel, Word, PowerPoint) and other needed software, • Demonstrated strong judgment, discretion, and problem-solving skills, • Ability to satisfactorily pass a background check, and Tuberculosis screening, • Must possess a valid California Driver's License, proof of current auto insurance, and reliable transportation, • Constantly perform desk-based computer tasks, frequently sitting, • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 20 pounds Ability to travel among properties This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This position will be based out of San Mateo (Peninsula Station) but provides interim managerial support throughout the entire Resident Services portfolio Pay Range $75,000 - $82,000 Annual Salary - Pay based on applicable experience and qualifications Benefits and Compensation (see here for full details) • Health Insurance, • Dental, Vision, Life & Disability Insurance, • 403(b) Retirement Investment with Employer Match, • Employee Education Reimbursement Program, • Paid Parental Leave, • FSA for Childcare, Medical, and Commuter Benefits, • EAP Program, • Pet Insurance, • Paid Time Off, • 14 Paid Company Holidays MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.