Phlebotomist Patient Services Representative (Traveler)
9 days ago
Grand Rapids
Job DescriptionPhlebotomist Patient Services Representative Alternate/Related Job Titles: Patient Services Representative (Phlebotomy) Clinical Phlebotomist Mobile Phlebotomist Phlebotomy Technician Location: Grand Rapids, MIOnsite Flexibility: OnsiteContract Details • Position Type: Contract, • Contract Duration: 9 weeks, • Start: As Soon As Possible, • Pay Rate: Not specifiedJob SummaryThe Phlebotomist Patient Services Representative (PSR) serves as the primary point of contact for patients, representing the organization with professionalism, empathy, and accuracy. This role is responsible for collecting high-quality blood specimens, preparing samples for laboratory testing, and ensuring a safe, trustworthy, and compliant patient experience in both clinical and forensic settings.Key Responsibilities, • Draw quality blood samples and prepare specimens for laboratory testing in accordance with established procedures., • Explain procedures clearly to patients while creating an atmosphere of trust and confidence., • Perform both clinical and forensic specimen collection and processing with accuracy and professionalism., • Verify patient demographic information, initials, and obtain patient signatures post-venipuncture to confirm correct specimen labeling., • Maintain accurate records and required documentation., • Demonstrate leadership behaviors with a focus on process excellence, confidentiality, and data accuracy., • Perform daily activities accurately and on time under the direction of the area supervisor., • Maintain a safe, clean, and professional work environment., • Support staffing needs by working in a doctor’s office, patient service center, or other assigned locations., • Promote a positive organizational image to patients, clients, employees, and the public.Required Experience, • Minimum 2–3 years of phlebotomy experience., • Excellent phlebotomy skills, including pediatric and geriatric collections., • Ability to deliver quality, error-free work in a fast-paced, high-volume environment., • Ability to work independently with minimal on-site supervision., • Strong organizational skills with the ability to manage multiple priorities., • Reliable transportation and flexibility to work at multiple locations with minimal notice., • Ability to make decisions using established procedures and sound judgment., • Commitment to all company policies, including dress code, employee health and safety, and everyday excellence principles., • Flexibility to work weekends, holidays, on-call shifts, and overtime as needed.Nice-to-Have Experience, • Experience working across multiple patient service center or in-office phlebotomy locations., • Prior experience in high-volume diagnostic or laboratory environments.Required Skills, • Phlebotomy and venipuncture, • Specimen collection and processing, • Patient identification and verificationPreferred Skills, • High-volume workflow management, • Independent field-based work, • Strong customer-focused communicationAdditional Skills from Original Description, • Documentation and recordkeeping, • Confidentiality and patient data protection, • Adaptability to changing schedules and locations, • Professional communication with patients, peers, and supervisorsCompliance & Work Expectations, • Must have reliable transportation to and from the worksite (bus, Uber, or rideshare services are not considered reliable transportation)., • Must be available to work all scheduled shifts, arrive on time, and remain for the entire shift., • Excessive absenteeism or tardiness is not tolerated and may result in termination., • Training locations may vary based on trainer availability., • This is a hospital site requiring additional credentialing., • COVID-19 vaccination is not required., • Position is not eligible for remote work.Benefits, • Medical, Vision, and Dental Insurance Plans We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst & Young Entrepreneur of the Year Finalist: 2015Global Technical Talent is a subsidiary of Chenega Corporation () with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015