Technical Writer (PA, MD and DE State)
6 days ago
Boiling Springs
Job DescriptionBenefits: • Health insurance BVA Bears IT Solutions is seeking Technical Writers for PA, MD area as well as DE area. This full-time hybrid role requires a minimum of two on-site days each week at locations in PA, MD, and DE. The standard workday consists of 8 hours, scheduled within the window of 7:00 a.m. to 6:00 p.m. Eastern Time, Monday through Friday, excluding government holidays. Core hours, generally 9:00 a.m. to 3:00 p.m., should be covered; however, specific core hours may vary depending on the agencys requirements. Key Responsibilities: • Develop and maintain user guides, technical documentation, online source docs, libraries, templates, and documentation standards., • Administer documentation standards and template management; ensure consistency and accessibility (e.g., Section 508)., • Establish and operate version control procedures for documentation; prioritize requests and estimate effort., • Educate teams on documentation processes, online publishing procedures, and versioning best practices., • Manage documentation schedules; coordinate inputs from SMEs, engineers, QA, and product teams; conduct postproject reviews., • Own documentation libraries and quality standards; perform editorial reviews; ensure accuracy, clarity, and completeness., • Lead and mentor other writers; assign work, track progress, and enforce documentation workflows.Required Qualifications, • Bachelors degree in Technical Communication, English, Information Systems, or related field (or equivalent experience)., • 35+ years experience creating technical and user documentation in public sector or regulated environments., • Experience with documentation standards, template management, and version control for docs (e.g., Git, SharePoint, Confluence)., • Proficiency with authoring/publishing tools (Word, Confluence, Markdown, Sphinx, DITA, Adobe, or similar)., • Strong editorial skills: structure, clarity, audience targeting, and adherence to style guides., • Collaboration and coordination across SMEs, engineering, QA, product, and training teams., • Certified Professional Technical Communicator (CPTC) or equivalent. Equal Employment Opportunity: BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law. Flexible work from home options available.