Hospitality Staff

Receptionist 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Receptionist to join our Reception team. The company benefits our Receptionist receives are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the Receptionist are: - To welcome members and their guests in a friendly and professional manner. - Ensure a courteous and efficient service is given to all members and always maintaining the levels of service to the highest standards. - To answer the telephone, take bookings and deal with general enquiries. The Experience & Qualifications required of our Receptionist are: - Significant experience in a similar position is essential - Experience of working in a busy restaurant is advantageous. The working hours: - The role requires flexibility to work 9-hour shift across the operating hours of 7am and 3am. - Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The club is closed on Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Receptionist at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter.

We have a fantastic opportunity for a charismatic and motivated FULL TIME Receptionist to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. THIS IS A FULL TIME POSITION ** ** What you do as a Receptionist: - You pride yourself on being the first and last point of contact within the restaurant, welcoming guests in a warm and engaging manner, and taking responsibility for maintaining a high standard of guest care - You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience - You are confident in handling calls, recording bookings, dealing with guests enquiries, and responding to emails - You naturally enjoy building rapport with guests in a friendly but professional way - You are keen to use your organizational, communication, outstanding customer service skills, and passion for creating memorable guest experiences to ensure the highest standards are constantly achieved The ideal Receptionist would need to be: - Well-presented and have excellent command over the English language - Greet and welcome guests with warmth and professionalism - Proficient in managing Open Table and/or Seven Rooms - Organised, efficient and calm under pressure - Maintain the reception area, keeping it clean and organized What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty If you have a natural ease with guests, a love for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.

Job Description: Receptionist - H2 Flex Holistic Services Centre Position Overview: We are seeking a friendly, organized, and proactive receptionist to join our H2 Flex Holistic Services Centre. As the face of our center, you will play an essential role in providing a warm and welcoming environment for our clients, ensuring smooth operations and coordinating daily activities. Key Responsibilities: 1. Client Relations: - Greet clients upon arrival and direct them to appropriate services or staff members. - Answer questions about our holistic services and provide general information. - Ensure clients feel comfortable and attended to throughout their visit. 2. Administrative Tasks: - Answer and direct incoming calls, take messages, and maintain a clean and organized front desk area. - Schedule and confirm appointments using our booking system. - Process client payments and maintain accurate financial records. - Manage mail, deliveries, and any outbound communications. 3. Coordination & Support: - Liaise with therapists, practitioners, and other staff members to ensure smooth service delivery. - Assist in maintaining a tranquil and clean environment in waiting and common areas. - Update client records and ensure the privacy and confidentiality of all client information. 4. Marketing & Outreach: - Distribute promotional materials and assist with social media updates. - Inform clients of upcoming promotions, events, or new services. Requirements: - Previous receptionist or customer service experience preferred. - Familiarity with holistic services or wellness industry is a plus. - Excellent interpersonal and communication skills. - Proficiency in using computer systems and software. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Flexibility in working hours, including some evenings and weekends. Benefits: - Competitive salary. - Discounts on holistic services. - Professional development opportunities. - A positive and nurturing work environment.

Job Opening: Receptionist-Evening shifts Full-time: Between 3-4 shifts per week. Location: 12 Smithfield Street, EC1A 9LA About Us: We are a Karaoke & Cocktail Bar, the premier karaoke destination in town! With a vibrant atmosphere a tasty cocktail menu, a state-of-the-art sound systems, and an extensive song library, we provide an unforgettable experience for our patrons. We are looking for an enthusiastic and organized individual to join our team. Responsibilities: -Opening the venue -Answering phone calls for daily enquires -Taking bookings and payments over the phone -Keeping the work place tidy and clean -Checking the rooms/systems/ reporting any issues -Keeping a close connection with the managers about the good functioning of the place -Setting up the bar and reception for service -Welcoming and taking costumers to rooms, accommodating them by showing how to work the karaoke system and serving drinks. Qualifications: Previous experience in hospitality or entertainment preferred. Excellent leadership and interpersonal skills. Strong organizational and multitasking abilities. Written and verbal communication skills. Customer service. Familiarity with Microsoft Office. Passion for music and a knack for creating fun, engaging environments. Ability to work flexible hours, including nights and weekends. Proficient in basic computer applications and POS systems What We Offer: Competitive salary and performance service charge A dynamic and supportive work environment. Pension scheme Opportunities for career growth and development. Discounts on food, drinks, and private karaoke rooms. A chance to be part of a fun and lively team dedicated to making every night memorable! How to Apply: Send your resume and a cover letter explaining why you would be a great fit for our Karaoke Bar, or message us in the chat. We can’t wait to hear from you! Join us at Karaoke Box Smithfield and help us make every night sing! . Experience in admin is valued, also some basic knowledge of bar is required but full training will be provided! 18+ and advanced English is a must. If you are a dedicated individual passionate about karaoke and providing exceptional customer service, apply now to be part of our dynamic team!

We are seeking a reliable and detail-oriented Part-Time Office Admin to join our team. This role is ideal for students or mothers returning to work who are looking for flexible hours. As an essential member of the team, you will support day-to-day office operations, ensuring efficient administrative functions, and providing excellent customer service through phone and email communication. Key Responsibilities: Perform general administrative duties, including data entry, filing, and managing office supplies. Answer phone calls and respond to emails in a professional manner. Use Microsoft Excel to create and maintain spreadsheets, reports, and data management. Assist in scheduling appointments, managing calendars, and booking meetings. Provide support for any ad hoc tasks required by the team. Key Skills & Requirements: Proficient in Microsoft Excel with the ability to create and maintain spreadsheets. Excellent verbal and written communication skills for phone and email interactions. Strong attention to detail, accuracy, and organizational skills. Ability to multitask and manage time effectively. Positive attitude and a willingness to learn. Previous office experience is an advantage but not essential. Work Schedule: Flexible working hours between Monday and Saturday. This is work from office position. 4 to 5 hours per day, with a minimum of 4 days per week. Benefits: Competitive pay at the London Living Wage. Flexible working hours to suit your schedule, ideal for students or mothers returning to work. Friendly and supportive working environment. If you are looking for a part-time role with flexibility and the opportunity to work with a supportive team, apply today!

5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for an Assistant Reception Manager to join our Reception Team. The additional benefits are: - 33 days holiday per year (including bank holidays) - Birthday day off - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with AXA - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of the role of Assistant Reception Manager are: - Ensuring the smooth and efficient running of the reception area at all times. - Supervising the team and ensuring the highest standard of customer service is upheld at all times. - To uphold the rules of the club while engaging with members in a friendly, professional manner. The Experience & Qualifications required of the Assistant Reception Manager are: - Significant experience in a similar position is essential - Experience of working in a luxury boutique hotel, restaurant or private member’s club. - Ability to demonstrate and instill exceptional customer service standards The working hours: Please note the working hours for this role are on a rota basis 5 days out of 6 from Monday - Saturday. The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter

Location: 160 commercial road London E1 1NL Job Type: Full-Time / Part-Time About Us: We are a leading staffing agency specializing in providing top-tier temporary and permanent placements in the hospitality industry. We work closely with hotels, resorts, and hospitality venues to ensure they are staffed with highly skilled professionals. As part of our growing recruitment team, we are looking for a dynamic Housekeeping Recruiter fluent in English and Russian/ Romanian/Polish to help source the best talent for our clients. Key Responsibilities: - Talent Acquisition: Actively source, screen, and interview candidates for housekeeping positions within the hospitality industry - Candidate Engagement: Conduct candidate outreach and develop relationships with candidates, ensuring they are informed about job roles and expectations. - Bilingual Communication: Leverage your fluency in Russian, Romanian, or Polish to conduct interviews, explain job details, and assist candidates through the recruitment process. - Database Management: Maintain a database of qualified candidates and track their recruitment progress. - Onboarding: Assist new hires with onboarding processes, including the preparation of necessary documentation and coordinating with HR. - Compliance: Ensure all recruitment activities comply with local labor laws and company policies - Tech Savvy: Familiarity with recruitment software and databases is an advantage Requirements: - Language Skills: Fluent in Russian/ Romanian/Polish /Spanish (additional languages are a plus). - Experience: Previous experience in recruitment, especially in the hospitality or housekeeping sectors, is preferred. - Communication Skills: Excellent verbal and written communication skills in both English and Russian/Romanian/Polish/Spanish. - Interpersonal Skills: Ability to build strong relationships with candidates and clients. - Organizational Skills: Strong attention to detail and ability to manage multiple tasks simultaneously. - Team Player: Ability to work collaboratively in a fast-paced environment. Benefits: Competitive salary Performance bonuses Opportunities for career development and growth A dynamic and supportive work environment. How to Apply: Interested candidates who meet the above qualifications are encouraged to submit their resume.