Financial Crime Manager & Deputy MLRO
10 hours ago
Birmingham
Jewellery Quarter Bullion: Financial Crime Manager & Deputy MLRO Location: Birmingham, Office-based Contract: Permanent, Full Time (37.5 hours per week) Salary: £45,000 to £55,000 + bonus Package & Benefits • Bonus: Up to 30%, • Holiday: 25 days holiday plus 8 bank holidays (with option to buy up to 5 additional days), • Contract: Permanent, full-time role (37.5 hours per week), • Onsite Gym, • Health and wellbeing programme, • Employee and store discount Office-based at our Birmingham Head Office. Visa sponsorship is not available. About Jewellery Quarter Bullion We’re passionate about gold and silver investment - making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with over £350m annual turnover, our brands (including BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading digital presence, where compliance, trust, and integrity are fundamental to everything we do. Role Overview We’re looking for an experienced Financial Crime Manager & Deputy MLRO to take a senior, hands-on role in leading and strengthening JQB’s financial crime framework. Reporting to the MLRO, you will act as their deputy and play a key role in overseeing AML, fraud prevention, investigations, and regulatory engagement. You will have line management responsibility, influence across the business, and real ownership of financial crime risk management in a high-trust environment. This is a permanent role with visibility, autonomy, and genuine impact. Ideal for someone ready to operate at senior-manager level and step into MLRO cover where required. Key Responsibilities • Act as Deputy MLRO, supporting the MLRO and providing cover as required, • Lead financial crime risk management across AML, fraud, sanctions, and suspicious activity, • Monitor suspicious activity, oversee escalations, and ensure high-quality SAR submissions, • Conduct and oversee customer due diligence, enhanced due diligence, and PEP/sanctions screening, • Own and maintain AML and financial crime policies, procedures, and controls, • Identify, assess, and mitigate financial crime risks across the business, • Collaborate with Customer Services, Operations, Marketing, Tech, and Finance to strengthen fraud prevention and controls, • Lead internal investigations and support responses to law enforcement and regulatory requests, • Manage, coach, and develop team members within the financial crime/compliance function, • Support audits, internal reviews, and enterprise-wide risk assessments, • Deliver and support AML and financial crime training across the business, • Contribute to JQB’s wider Annex I Financial Institution obligations and regulatory strategy Skills & Experience • 5+ years’ experience in senior financial crime, AML, compliance, or fraud roles, • Strong working knowledge of UK AML regulations, SAR reporting, and risk frameworks, • Experience acting as a senior escalation point for financial crime issues, • Proven ability to draft, implement, and maintain policies and internal controls, • Confidence engaging with senior stakeholders and influencing operational teams, • Line management experience, • Strong investigative mindset with excellent attention to detail, • Experience in financial services, fintech, ecommerce, payments, or similar, • Comfortable using financial crime systems, screening tools, and reporting platforms, • ICA, ACAMS, or similar qualification (desirable but not essential) Why You’ll Love It Here • A senior role with ownership and accountability, • Opportunity to operate as Deputy MLRO in a high-growth business, • Work closely with experienced leaders in compliance and risk, • Influence and improve controls across the entire organisation, • A culture rooted in Integrity, Agility, Ambition, Clarity, and Efficiency, • Real autonomy to shape and strengthen a core business function About You You’ll thrive in this role if you: • Are confident making risk-based decisions in fast paced environments, • Balance commercial awareness with strong judgement, • Communicate clearly and credibly with both technical and non-technical stakeholders, • Enjoy leading people and raising standards, • Want a role where trust, judgement, and integrity genuinely matter Ready to Apply? If this role sounds like a strong fit, we’d love to hear from you. We review applications on an ongoing basis and will be in touch with shortlisted candidates to discuss next steps. Application Deadline: 19th January 2026 At JQB, we champion diversity and promote equal opportunities. We welcome applications from all backgrounds - you’re welcome here.