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Job Title: Client Services Executive This is a new and exciting opportunity for an experienced IFA Administrator to join a growing Wealth Management business in Birmingham, as part of their Client Services team. Key Skills and Knowledge: • Strong understanding of the role and its responsibilities, including necessary technical and administrative qualifications., • Experience mentoring junior members of the Client Services team., • In-depth knowledge of the firm’s administration and client service requirements., • Familiarity with regulatory compliance standards, particularly in providing advice to clients in line with the firm’s compliance manual and procedures., • Ability to maintain up-to-date technical knowledge, qualifications, and professional standards. Core Responsibilities: • Adhere to the Financial Services and Markets Act 2000 and relevant FCA regulations at all times., • Ensure compliance with the firm’s procedures on compliance, Treating Customers Fairly (TCF), anti-money laundering, fraud prevention, data security, and anti-bribery., • Stay informed about relevant product, legislative, and technical updates., • Uphold the ethical standards and values of the firm in all dealings. Specific Duties: • Maintain a professional and courteous approach when interacting with clients., • Conduct thorough research on products and market trends., • Ensure all client documentation is processed and maintained in line with company procedures., • Meet performance standards and maintain a high level of client service., • Track Continuing Professional Development (CPD) and maintain accurate records. General Administration: • Manage the day-to-day administration of Life, Investment, and Pension products, including:, • Submission of online applications, top-ups, and processing of paper-based applications for life, investment, platform, and pension business., • Ensure compliance and accurate completion of the issuance of plan documents., • Working closely with Financial Advisers, • Keep all relevant trackers and spreadsheets up to date as directed by the Client Services Manager., • Manage business activities related to new business, top-ups, and policy variations (e.g., changes in DFM/Model, fund switches)., • Understand and apply adviser banding, introducer relationships, and payaway structures., • Oversee the management of annual and portfolio reviews, ensuring actions are completed on time by the adviser and review team., • Assist the review team with preparation of Annual Reviews (AR) and Portfolio Reviews (PR) during peak periods., • Review and verify portfolio reports prepared by the review team., • Provide support and communication with clients, solicitors, accountants, life offices, platform providers, and lenders through various channels (phone, email, fax, letter)., • Handle complex administration queries as escalated by the Client Services Manager., • Mentor and train Client Services Executives and apprentice staff as needed., • Oversee and authorize platform withdrawals, fund switches, and other transactions., • Draft standard and ad-hoc correspondence in response to client and provider queries., • Raise invoices and ensure timely payments., • Source life, investment, and pension quotations using appropriate research tools and present them to advisers along with necessary documentation. Technical Expertise: • Maintain a comprehensive understanding of the back-office system (IO) and its role in the firm’s operations., • Possess strong knowledge of EIM platforms and their processes, including maintaining cash balances., • Ensure all client files and documentation are compliant with internal standards and regulatory requirements., • Manage group scheme renewals and auto-enrollment schemes, including handling renewals, invitations, and ongoing member servicing., • Provide ongoing administration for platform and non-platform investment products, including SIPPs and SSASs.

Part Time Office Administrator. We are seeking a proactive and organised Office Administrator for our client on a part-time basis. Strong organisational and time‑management skills.

A recruitment agency is seeking a detail-oriented Sales Administrator for a part-time position in Dudley. The successful candidate will provide crucial administrative support to the sales team, manage schedules, and maintain sales records.

A welcoming primary school in Sutton Coldfield seeks an experienced school office administrator for a part-time term time position. The ideal candidate will have strong administrative skills, excellent interpersonal abilities, and experience in office management within a school environment. Responsi

Job Overview: We are currently recruiting an experienced Field Service Engineer on behalf of our client, a leading injection moulding machine manufacturer to join their established team. Benefits: Company vehicle Profit related bonus scheme Generous overtime rates Private healthcare plan Flu vaccination Electrical vehicle salary sacrifice scheme Holiday buy back scheme Death in service benefit Remit: As a Field Service Engineer you will be responsible for installing new injection moulding machines to customer premises and carry out routine servicing and repairs to ensure customer satisfaction. This role will suit either current or previous experienced Service Engineers or Maintenance Engineers looking to move into a Service Engineer role, this role is home based with candidates preferably located in the Midlands or South of England. Responsibilities: Install new injection moulding equipment at clients sites, ensuring proper setup and configuration according to manufacturers guidelines. Provide remote and on-site technical support to clients, troubleshooting issues with injection moulding machines, auxiliary equipment, and control systems. Perform routine maintenance tasks, including inspections, cleaning, and parts replacement, to ensure equipment reliability and longevity. Diagnose and repair mechanical, electrical, and hydraulic faults on injection moulding machinery, coordinating with internal teams and external suppliers for replacement parts and upgrades. Conduct training sessions for client personnel on the operation, maintenance, and safety procedures related to injection moulding equipment. Maintain accurate records of service activities, including service reports, parts inventory, and equipment history, using our internal systems. Build and maintain strong relationships with clients, ensuring clear communication and timely resolution of technical issues to maximize customer satisfaction. Identify opportunities for process optimization and efficiency gains in injection moulding operations, proposing and implementing solutions to enhance equipment performance and reduce downtime. Maintaining and recording stock levels of spares as required Reporting used stock to the Sales Administrator to ensure accurate invoicing of the customer Essential Requirements: Have previous working knowledge of injection moulding machines or plastic processing equipment. Experience of working with pneumatic, hydraulic and electrical systems Have a good awareness and understanding of the importance of health and safety in the workplace Desirable Requirements: Have ONC (or equivalent) in engineering, mechanical engineering, industrial electrics, maintenance engineering or related discipline Experience of working with PLC controlled machinery Counter balance, Overhead Crane certificates Previous customer service experience Experience of working in a similar maintenance role Autonomy and self disciplined in managing own project to completion within timeframe Core Competencies: Excellent customer care skills Strong organisational and time management skills with the ability to prioritise effectively Excellent communication skills both written and verbal Have excellent attention to detail Ability to build effective team relationships Be able to make decisions under pressure Self-motivated with the ability to work autonomously as well as in a team Excellent problem-solving skills Ability to work safely Key Words: Service Engineer, Field Service Engineer, Commissioning Engineer, Installation Engineer, Maintenance Engineer, Electrical Engineer, Mechanical Engineer Multi-Skilled Maintenance, Injection Moulding Plastics FOOTER Due to the sheer volume of applications we receive we will only contact successful applications that meet the requirements of our client job brief. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful. For all UK job positions work seekers must be eligible to work and live in the UK Sierra 57 Consult Technical Engineering & Manufacturing Recruitment Specialist Plastics, Packaging & Precision Engineering Sierra 57 Consult Ltd are acting as an Employment Agency in relation to this vacancy. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, Sierra 57 Consult will require proof of identification. A current copy of a passport, driving license, ID card or NI card will be required as part of the registration process. Email copies are acceptable. Sierra 57 Consult has been designed to project manage the mechanics of all aspects concerning the recruitment processes, implementing a simple and succinct method for targeting and introducing bona fide and skilled candidates to reputable clients and potential employers. If this advertised position does not interest you, please consider our other opportunities by sending your updated CV outlining your achievements and your personal requisites, i.e. salary, location, job roles. Please just Google Sierra 57 & register with us. TPBN1_UKTJ