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The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.
Overview: We are seeking a proactive, organised, and strong communicator to support the General Manager in overseeing the effective management of our restaurant. As AGM, you’ll play a key role in driving profitability, staff development, and maintaining a high standard of service. Key Responsibilities: • Support recruitment, onboarding, and team training. • Oversee restaurant maintenance and cleanliness. • Assist in financial performance analysis and implementing strategies for profitability. • Help manage staff, events, and schedules. • Contribute to quality control, customer feedback, and discipline enforcement. • Support BOH/FOH operations and reservations management. Benefits: • Complimentary meals and drinks during shifts. • Travel expenses covered for branch transfers. • Comprehensive training and development plan. • Quarterly bonus scheme (up to 25%). Reporting To: General Manager.
**📍 Location: London** **💰 Salary: £17.50 per Hour** **🏢 Company: Skyedia Ltd** Blend Technical Expertise with Creative Innovation – Join Skyedia Ltd as a Design Consultant! At Skyedia Ltd, we specialize in event management, business representation, and conference services, delivering high-impact, visually compelling, and technically sound solutions. We are seeking a Design Consultant who can bridge the gap between technical functionality and creative aesthetics, providing innovative solutions for event spaces, MEP layouts, and technical design integration. If you have experience in technical design, project coordination, and client consultation, and want to apply your expertise to dynamic and visually engaging projects, we want to hear from you! **Your Role:** As a Design Consultant, you will play a key role in developing tailored design solutions that optimize both functionality and aesthetics. You will collaborate with clients, project managers, and technical teams to create customized design concepts that enhance event experiences, spatial efficiency, and technical performance. **Key Responsibilities:** **📐 Design & Technical Consultation** – Develop innovative event layouts, HVAC and MEP designs, and spatial configurations that align with client needs and creative vision. **🎨 Creative Concept Development** – Provide aesthetic and technical solutions that enhance the visual appeal and functionality of interior and event spaces. **🤝 Client Collaboration** – Work closely with clients, engineers, and consultants to ensure designs meet regulatory requirements and creative expectations. **🖥️ Software & Technical Drawings** – Utilize AutoCAD, SketchUp, Revit, and other design tools to create detailed technical plans and visual presentations. **🚀 Project Management Support** – Assist in planning, coordinating, and executing design strategies, ensuring seamless implementation. **📢 Innovative Problem-Solving** – Provide creative solutions for space planning, air circulation, lighting, and environmental design to maximize efficiency and engagement. **📊 Industry Trend Analysis** – Stay updated on new materials, design innovations, and sustainability trends to enhance project quality. **What We’re Looking For:** **✅ Creative & Technical Expertise** – Ability to develop and present design concepts with a balance of aesthetic appeal and engineering precision. **✅ Proficiency in Design Software** – Strong skills in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and other visualization tools. **✅ Engineering & Spatial Design Background** – Experience in MEP planning, HVAC design, or structural coordination is a plus. **✅ Strong Client Communication Skills** – Ability to translate technical concepts into visually compelling, client-friendly presentations. **✅ Project & Deadline Management** – Skilled in handling multiple projects and ensuring timely delivery. **Why Join Skyedia?** 🌟 Be part of a creative and innovative team 📈 Opportunity for career growth and professional development. 🛂 UKVI sponsorship available for eligible international candidates. 🎨 Join Skyedia Ltd –The Ultimate Representation Company
Job Title: Store Supervisor/Manager for Jewelry Store Position Overview: As a Store Supervisor/Manager for our stores, you will be responsible for overseeing the day-to-day operations of the store and ensuring the highest level of customer satisfaction. Your main duties will include supervising staff, managing inventory, maintaining the store appearance, and providing exceptional customer service. You will also be responsible for achieving sales targets, implementing marketing strategies, and ensuring compliance with company policies and procedures. Key Responsibilities: Team Supervision: Lead and supervise a team of sales associates, ensuring they are trained and motivated to deliver excellent customer service. Assign duties, manage schedules, and provide guidance when necessary. Customer Service: Ensure an exceptional customer experience by providing prompt and personalized service. Resolve customer complaints or issues and address any concerns promptly. Sales and Marketing: Monitor and achieve sales targets by implementing effective sales strategies, upselling products, and cross-selling. Collaborate with marketing department to implement promotional activities and attract potential customers. Inventory Management: Maintain accurate inventory records, conduct regular stock checks, and ensure appropriate stock levels are maintained. Coordinate with suppliers for timely replenishment and manage product deliveries. Store Operations: Oversee daily store operations, including opening and closing procedures, cash management, and POS system operation. Ensure compliance with company policies, pricing guidelines, and safety procedures. Visual Merchandising: Collaborate with visual merchandisers to create appealing product displays and maintain visual standards in the store. Ensure products are properly labeled and effectively showcased to entice customers.Training and Development: Continuously train and develop sales associates on product knowledge, customer service skills, and sales techniques. Conduct regular performance evaluations and provide constructive feedback to improve individual and team performance. Reporting and Analysis: Generate sales reports, analyze data, and identify trends to make informed business decisions. Provide insights and recommendations to the store manager for improving sales and customer satisfaction. Administration: Complete administrative tasks such as preparing work schedules, managing employee records, and maintaining accurate sales and inventory reports. Above all, we expect you to maintain the highest integrity and values of the company while performing your job role.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
We are looking for a Baker to prepare wide range of products, Variety of cake sponges, Croissant, Muffins, Frangipanes, Scones and Breads...etc. Responsibilities, - Ensure the recipes, process are followed. - Quality of products are match Caffe concerto standards. - Comply to Food Hygiene & Safety best practices. - work part of team and maintain good relationship with other sections. - Ultimately, you will make sure we offer fresh and delicious goods to our customers on a daily basis. - self-development beside our support on ongoing learning & development. Work experience & Requirements:- - Familiarity with all professional kitchen equipment, including mixers, blenders and dough sheeters. - Creativity is part of our culture. that we expect usually from everyone join our team. - Able make wide range of doughs, puff pastry...etc. - excellent time management and set the priorities. - Fast learner can adapt in fast-pace environment - Flexibility to work full time and flexible shifts. - Details oriented, analysis capability can easily find up, down any deviation to the standard. Certificate of Food Safety level I Certificate of Health and Safety level I Certification from a culinary school is a plus
We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.
🚀 We're Hiring: Software Engineers, Cybersecurity Analysts, and AI Engineers! 🚀 Location: Remote, Onsite and Hybrid Options Available Employment Type: Full-Time Are you a tech enthusiast ready to take your career to the next level? At Fresh Chapter Recruitment, we're passionate about connecting top talent with life-changing opportunities. We're currently recruiting for Software Engineers, Cybersecurity Analysts, and AI Engineers who are eager to push boundaries and drive innovation for our clients and their projects. 🔧 Roles We're Hiring For: Software Engineers: Build, test, and maintain robust applications and systems. Cybersecurity Analysts: Fortify systems with advanced security measures and proactive threat analysis. AI Engineers: Develop and optimize intelligent models to solve real-world challenges. 💡 What We’re Looking For: Proficiency in a variety of programming languages (Python, Java, C++, and more - please submit your CV regardless of the coding language you are specialised in). Strong understanding of cybersecurity frameworks, data privacy, and threat detection. AI model development experience and a problem-solving mindset. Adaptable, innovative thinkers with a passion for continuous learning. 🌟 What We Offer: Competitive salary and benefits package. Opportunities to work on cutting-edge projects. A supportive environment where your growth matters. Flexibility with remote or onsite work arrangements. 📧 Apply Today! Ready to write the next chapter of your career? Join us in shaping the future of technology. 👉 Send your CV across by applying today. Fresh Chapter Recruitment – It's time to start that next big chapter.
Discuss about the needs of the customer and offer guidance on the strengths and weaknesses of the services being offered. Identify and pursue new business opportunities in the money transfer and cargo sectors. Generate leads, make cold calls, and schedule meetings with potential clients. Quote prices, credit terms, delivery dates, and payment arrangements; arrange for delivery and installation where applicable. Build and maintain strong relationships with existing customers to foster loyalty and repeat business. Develop and implement sales strategies to capture new markets and increase revenue. Prepare regular sales reports, including analysis of sales performance and recommendations for improvement.
A Recruitment Manager is responsible for overseeing the recruitment and hiring process within an organization. This role involves strategic planning, managing recruitment teams, and ensuring the company attracts and hires qualified candidates. The role requires a balance between leadership, strategic thinking, and hands-on recruitment activities. Key Responsibilities: Strategic Planning: Develop and implement recruitment strategies to meet the organization's hiring needs. Analyze the workforce plan and determine staffing requirements in line with business goals. Forecast future hiring needs and collaborate with department heads to ensure alignment. Team Leadership: Lead and manage a team of recruiters, providing guidance, training, and support. Set performance goals for the recruitment team and monitor progress. Ensure recruitment efforts are efficient, effective, and compliant with all legal requirements. Recruitment Process Management: Oversee the full-cycle recruitment process, from job postings to candidate interviews, hiring, and onboarding. Work closely with hiring managers to define job descriptions, candidate profiles, and interview processes. Ensure a positive candidate experience throughout the hiring process. Sourcing and Talent Acquisition: Develop creative and effective sourcing strategies to attract top talent across various platforms. Maintain relationships with recruitment agencies, job boards, and other external partners. Utilize data and analytics to track recruitment efforts and improve sourcing strategies. Employer Branding: Promote the company as an employer of choice through outreach, job fairs, social media, and employer branding campaigns. Monitor and improve the organization’s reputation in the job market. Compliance and Reporting: Ensure all recruitment activities are compliant with employment laws, equal opportunity policies, and company standards. Maintain accurate records of all recruitment activities and provide regular reports to senior management. Continuous Improvement: Keep up-to-date with recruitment trends and best practices. Analyze recruitment metrics (e.g., time to hire, cost per hire) to improve efficiency. Adapt recruitment strategies based on feedback and industry changes. Skills and Qualifications: Leadership skills to manage and motivate a recruitment team. Communication skills to collaborate with hiring managers, candidates, and external partners. Strategic thinking to align recruitment activities with business needs. Experience with ATS (Applicant Tracking Systems) and other recruitment tools. Knowledge of labor laws and compliance regulations. Data analysis skills to track recruitment metrics and make improvements. Problem-solving and negotiation skills to handle complex hiring situations. Education and Experience: A Bachelor’s degree in Human Resources, Business Administration, or a related field is often required. Previous experience in recruitment or HR management, often 5+ years, with a proven track record of successful hires. Experience managing teams is often preferred. Conclusion: A Recruitment Manager plays a pivotal role in ensuring the organization attracts the best talent. They combine strategic oversight, leadership, and hands-on recruitment expertise to drive success in the hiring process.