Catering manager jobs in NorwichCreate job alerts

General Manager | Royal Norwich Golf Club Norwich, NR9 5JE | Full time £Six-figure package (including basic and bonus) commensurate with experience Royal Norwich Golf Club is set within 350 acres of stunning heritage parkland, home to an internationally acclaimed golf course and academy, a busy programme of social events and dining. We have significantly invested in the club over the years, and we are now looking for an experienced golf club General Manager to lead our day-to-day operations and take the club forward. This is a hands-on leadership role for someone who wants real ownership - developing strategy, driving revenue, leading a strong senior team, and delivering an outstanding experience for members and guests across golf, clubhouse and events. You'll report directly to the Chair and Board, and be the visible, accountable face of Royal Norwich day to day. What you'll be doing: Leading day-to-day operations and owning the Club's P&L. Supporting and developing your head of department team across sales, golf, catering and events, nurturing a culture of service excellence and drive for results. Implementing a sales and marketing strategy to drive membership, golf day and venue sales. Delivering an outstanding food & beverage offering and events programme to members and guests. Working with the greenkeeping team to maintain course conditions. Reporting trading performance and variance to the Board. Ensuring compliance with health & safety and licensing requirements. What we're looking for: Premium golf club management experience within the U.K. as a General Manager, Club Director, Resort Manager or Managing Secretary. Deep golf and golf course management knowledge - you understand that golf operations, tee sheet yield and course conditioning are the lifeblood of Club revenue. Experience in delivering a high-quality inhouse food and beverage offering. A strong track record in revenue generation and event sales. Confident P&L ownership and financial management. Strong leadership skills with a track record of building and motivating teams. Excellent communication skills, comfortable presenting to a Board. A flexible approach, happy working evenings, weekends and bank holidays. If you're a visible, hands-on leader who wants to build something and thrives on real ownership, we'd love to hear from you #J-18808-Ljbffr

Norwich City Football Club is looking to recruit Restaurant Managers for first team matchdays. If you would like the opportunity of providing excellent service and meeting new people come and join our winning team. Our matchdays are typically on Saturdays with some weekday evening and Sunday matches. A typical shift is 8 - 10 hours depending on the game and restaurant. This is a casual, hourly paid position. • Welcoming and serving our customers in a formal dining environment., • Efficiently managing a team of up to 25 waiting and bar staff providing exceptional customer service to our Carrow Road brand standard., • Overseeing the team to deliver service within strict timeframes., • Engaging with customers and following up on feedback., • Excellent knowledge of the food and drinks menu., • Maintaining the presentation of the restaurant throughout the day., • Ensuring food hygiene standards are always achieved., • A thorough knowledge of any allergens contained in the menu, working with chefs to ensure customer dietary requirements are adhered to., • Ensuring accuracy of order taking, food delivery and clearing., • Speed of service and drinks delivery from our corporate bars., • Ensuring your restaurant and bar is cleaned to the highest standard., • Strong people management and organisational skills., • Experience in the management of restaurants or other relevant experience., • The ability to motivate and lead by example, performance management and the mentoring of new team members., • A resilient, calm and confident approach to working in a fast-paced environment., • The commitment and enthusiasm to drive results., • A can-do positive attitude with the ability to lead as well as being a hands-on team player., • Excellent communication and interpersonal skills., • Pride in your appearance and that of your team as ambassadors for Norwich City Football Club., • Competitive rates of pay., • A unique working environment., • 20% discount in all Club shops., • The opportunity to work non matchday events. If you would like to soak up the atmosphere and buzz of a first team matchday. Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships. Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure. #J-18808-Ljbffr

Are you an experienced Fire & Security professional looking for a challenging and rewarding opportunity within a complex, critical environment? We are seeking a Fire & Security Manager to take ownership of fire safety systems, physical security infrastructure and incident management across a large multi-building estate. This is a high-profile role where you'll play a key part in protecting people, safeguarding valuable assets, ensuring regulatory compliance and supporting business continuity within a 24/7 operational environment. About the Organisation Our client provides professional facilities and support services to a world-leading research park in Norwich, supporting several internationally recognised scientific institutes. Together, these organisations undertake pioneering research in bioscience, food innovation, plant science, genomics and health, with funding from government, charitable, academic and commercial partners. The estate supports approximately 1,100 researchers, students and visiting scientists across a diverse portfolio of specialist facilities, including laboratories, controlled environments, technical infrastructure and public-facing buildings. Operating within a highly regulated, research-driven environment, the organisation plays a critical role in ensuring the safe, secure and efficient delivery of globally significant scientific research. This is a unique opportunity to join an organisation where your work will directly contribute to protecting people, safeguarding world-class research and supporting the advancement of scientific innovation. The Opportunity Reporting into the Facilities leadership team, you will lead the operational delivery, compliance assurance and continuous improvement of fire and security systems across a diverse estate. You will be the subject matter expert for fire safety, CCTV, access control, intruder detection, emergency response planning and resilience activities. This role offers significant autonomy and the opportunity to influence both operational performance and long-term infrastructure strategy. Key Responsibilities Fire Safety & Compliance • Lead the management and performance of fire detection, alarm systems, emergency lighting and associated life safety infrastructure., • Ensure statutory inspections, testing and maintenance activities are completed and fully documented., • Coordinate fire drills and evacuation exercises, driving continuous improvement., • Support fire risk assessment actions and compliance initiatives., • Liaise with Fire & Rescue Services and other regulatory bodies. Security Management • Manage estate-wide CCTV, access control, intruder detection and perimeter security systems., • Oversee security operations and contractor performance against agreed KPIs and SLAs., • Lead the investigation of security incidents and implement corrective actions., • Monitor access permissions and security clearances., • Support the development and enhancement of security strategies and systems. Business Continuity & Emergency Response • Coordinate responses to security incidents, alarms and site emergencies., • Support the development, testing and review of Business Continuity Plans., • Lead resilience exercises and post-incident reviews., • Identify lessons learned and drive continuous improvement. Contract & Budget Management • Manage specialist fire and security service providers and maintenance contracts., • Monitor performance, compliance and value for money across service contracts., • Manage operational budgets and contribute to lifecycle planning and business cases for future investment. About You You will be a confident and credible facilities, fire safety or security professional with experience operating within a complex and highly regulated environment. Essential Requirements • Significant experience managing fire safety systems across a complex estate or multi-site portfolio., • Experience managing CCTV, access control, intruder detection and physical security systems., • Strong contract and contractor management experience., • NEBOSH Fire Certificate or equivalent fire safety qualification., • Sound knowledge of fire safety legislation, standards and compliance requirements., • Experience managing audits, inspections and emergency response activities., • Excellent stakeholder management and communication skills., • Strong analytical, organisational and problem-solving abilities. Desirable • Membership of a professional body such as IWFM, IFSM, IFE or The Security Institute., • Business Continuity or Emergency Planning qualifications., • Experience within research, healthcare, laboratory, higher education or similarly regulated environments., • Knowledge of protective security and resilience frameworks. What's on Offer? • Opportunity to lead critical fire safety and security operations across a prestigious research environment., • Significant autonomy and responsibility within a highly respected organisation., • Exposure to senior stakeholders and strategic projects., • Ongoing training and professional development opportunities., • Competitive salary and benefits package., • The chance to play a vital role in protecting people, assets and world-leading scientific research., • Competitive salary and comprehensive benefits package, including 31 days holiday with option to buy/sell more, subsidised catering, 10% employers pension contribution, access to private medical, on site free parking, swimming pool and social club. If you are passionate about fire safety, security management, compliance and operational excellence, we would love to hear from you. JBRP1_UKTJ

Business Excellence Manager - Levy | Regional | Full-Time Competitive salary + excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance and more. We're looking for... We're looking for a Business Excellence Manager who is passionate about creating great guest experiences and has a real eye for detail, consistency and continuous improvement. You'll be someone who can take our operating standards - our Levy Signatures - and bring them to life across our venues, making sure they are clear, practical, fit for purpose and deliverable in a fast-paced hospitality environment. You'll work closely with Signature Owners, subject matter experts and venue teams to continually evolve our standards, measure compliance through our In Pursuit of Excellence (IPOE) process, and turn insight into meaningful action. You'll be confident coaching and supporting teams, challenging where needed and identifying opportunities to help our venues raise the bar. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Business Excellence Manager - The Role • To continually enhance guest experience and pursuit of excellence through delivery of clearly communicated, effective and updated company operating procedures (known in Levy as Signatures), • Set operating standards content with signature owners and SME's ensuring they are fit for purpose and deliverable, • Measure compliance of operating standards through In Pursuit of Excellence (IPOE) review process, • Create a culture throughout Levy of continuous improvement using signatures, facilitating the pro-active use of IPOE review action plans and make recommendations for targeted focus areas of improvement, • Coach and support venues in implementation and maintaining of standards, • Demonstrate and deliver our Levy vision and values with integrity, • Align standards to our fast-paced business to keep Levy ahead of competitors What you'll get in return • Competitive salary with bonus and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing, • Company EV vehicle + expenses paid., • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 27 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid, • Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0608/90357001/52676237/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Senior Account Manager Southern England & South Wales Full time, Permanent Field Based £45,000-£50,000 per annum + Quarterly commission Our client, an established UK manufacturer and market leader, designs and manufactures innovative products for the Foodservice, Hospitality and Environmental sectors. They are now looking for a proactive and commercially driven Senior Account Manager to manage key accounts, develop new business and drive growth across Southern England and South Wales. If youre an experienced B2B sales professional who enjoys building strong customer relationships, identifying new opportunities and working independently across a territory, this is a fantastic opportunity to join a forward-thinking UK manufacturer and play a key role in its continued growth. Key Responsibilities for a Senior Account Manager: • Managing and developing key national and regional accounts across the territory., • Driving B2B sales through distributors, contractors, wholesalers and other relevant channels., • Developing new business opportunities, increasing product penetration and identifying cross-selling opportunities., • Managing the sales pipeline from initial opportunity through to conversion, with responsibility for agreed revenue and margin targets., • Building and maintaining strong commercial relationships with customers through regular field-based meetings, presentations and demonstrations., • Maintaining accurate CRM records and preparing regular sales reports and forecasts., • Providing market insight on competitor activity, customer trends and new opportunities. Key Skills for a Senior Account Manager: • Proven experience in sales and account management within the foodservice, hospitality, catering equipment or a related B2B sector., • Strong track record of developing commercial relationships with national and regional accounts., • Excellent communication, presentation, negotiation and interpersonal skills., • Commercially aware, with the ability to identify opportunities and deliver profitable growth., • Experience managing a sales territory and working independently against targets., • Strong organisational and time management skills, with confidence using CRM systems and Microsoft Office., • Self-motivated, ambitious and results-driven, with a strong focus on customer experience. Benefits for a Senior Account Manager: • Quarterly Commission, • Company pension scheme, • Field-based role covering Southern England & South Wales, • Opportunities to attend industry events and exhibitions If interested in the above opportunity, Id love to hear from you. Apply today! JBRP1_UKTJ

Food & Beverage Manager Lead and develop a high-volume, multi-outlet F&B operation We are looking for an experienced and commercially focused Food & Beverage Manager to take ownership of a busy, multi-outlet operation serving a large and varied customer base. This is a senior, hands-on position with responsibility for the day-to-day running, performance and continued development of the entire food and beverage operation. The role covers everything from café and restaurant service through to grab-and-go outlets and seasonal or event catering. You will be responsible for maintaining excellent standards while identifying opportunities to improve efficiency, profitability and the overall customer experience. This position would suit an experienced hospitality operator who enjoys working in a fast-paced environment and is ready to take genuine ownership of an F&B department. The Role: Manage a high-performing F&B operation Take overall responsibility for food and beverage services, ensuring consistent standards of quality, speed and customer service across: • Café and restaurant operations, • Grab-and-go outlets, • Seasonal catering, • Event and function catering You will ensure the operation performs effectively throughout both busy and quieter periods, adjusting staffing, service and resources according to demand. Improve commercial performance You will have clear responsibility for the financial and commercial performance of the F&B operation, with particular attention to: • Increasing spend per head, • Improving gross margins, • Controlling food and operating costs, • Maximising labour efficiency and productivity, • Reducing waste, • Improving stock management and purchasing You will be expected to identify areas for improvement and put practical strategies in place to increase profitability and overall performance. Lead by example and develop the team This is a hands-on management role. You will be visible and involved during busy trading periods, setting standards and supporting your team when required. Alongside this, you will be responsible for: • Developing supervisors and team leaders, • Building a strong management structure, • Increasing the capability and confidence of the wider team, • Improving staff engagement and retention, • Creating a team structure that allows the operation to run effectively without relying on you for every decision Develop the F&B offering Use sales information, customer feedback and operational insight to continually improve the offer. This could include: • Reviewing menus and pricing, • Improving customer flow and service speed, • Identifying opportunities for new products or services, • Introducing ideas that improve the customer experience while delivering a commercial return You will have an important role in ensuring the F&B operation continues to evolve and make a meaningful contribution to the wider customer experience. Seasonal and event planning Forward planning will be an important part of the role, particularly around busy trading periods, holidays and events. You will ensure: • Staffing levels are appropriate for anticipated demand, • Stock and purchasing are planned effectively, • Service models are suitable for expected volumes, • The operation is fully prepared for peak periods, • Feedback and lessons from previous periods are used to improve future performance About You We are looking for an experienced F&B professional with a background in high-volume hospitality, leisure, visitor attractions or a similar customer-focused environment. The successful candidate will ideally be someone who: • Is a confident, hands-on leader who enjoys being involved in the operation, • Has experience managing multiple outlets or a high-volume F&B environment, • Has strong commercial awareness and understands how to improve profitability, • Can demonstrate a history of improving operational performance, • Has experience managing and developing large teams, including seasonal employees, • Is comfortable working with sales, labour and operational data, • Can remain calm, organised and decisive during busy periods, • Has the ability to balance customer service with commercial objectives The Working Environment The operation is highly seasonal and can be significantly influenced by customer demand, school holidays, weekends, events and weather conditions. As a result, the role can be fast-paced and demanding, particularly during peak periods. It is also an opportunity for an experienced manager to have a visible impact on the performance and development of the department. In return, the role offers: • A varied position with significant responsibility, • A predominantly daytime-focused operation, • The opportunity to work in a busy, customer-focused environment, • Genuine autonomy to develop and improve the F&B operation, • The opportunity to make a direct commercial impact, • Potential to progress into wider operational leadership Experience & Qualifications, • Proven experience as a Food & Beverage Manager or in a senior F&B leadership position, • Experience within high-volume hospitality, leisure or visitor attractions is desirable, • Strong commercial and financial management skills, • Experience with stock control and purchasing, • Experience with forecasting and labour planning, • Proven ability to recruit, lead and develop teams, • Strong understanding of food safety and operational standards, • Level 3 Food Safety qualification, or equivalent, would be desirable Additional Information This is a full-time position and will require flexibility to work weekends, bank holidays and during key seasonal and peak trading periods. The successful candidate will need to be comfortable working in a busy environment where customer demand can fluctuate significantly and where strong organisation, leadership and commercial decision-making are essential. Working Hours & Flexibility This is a full-time role working 5 days out of 7, including alternate weekends. Bank holidays are considered normal working days, with this reflected in the 28-day annual leave allowance. For most of the year, the standard working hours are 9:00am–5:00pm, including a 30-minute unpaid break. During the school summer holidays, these hours extend to 9:00am–6:00pm to support increased visitor numbers and operational demand. There will also be an expectation to cover approximately one 6:00pm finish per week to support after-school play sessions. Throughout the year, there are a small number of evening events, including: • Two fireworks evenings in October, • Four camping weekends during July and August, • A small number of adult-only evening events You would not be expected to work every event, but F&B management cover will need to be provided across all events. These events are not generally late-running, with most finishing around 8:00pm–9:00pm, and the latest finishes expected to be around 11:00pm for adult evenings. JBRP1_UKTJ

About Your New Employer • Work within a world-class research campus home and be part of a collaborative, multidisciplinary Programme Management Office (PMO) at the heart of a dynamic and forward-thinking research environment., • Enjoy a culture that champions continuous improvement, knowledge-sharing, and professional development, working alongside experts in facilities, engineering, operations, and research. About Your New Job As FM Senior Project Manager, you will: • Lead and deliver multiple, complex facility, infrastructure, and business improvement projects with full responsibility for all phases from planning and design through to completion and seamless operational handover., • Manage capital projects ranging from small upgrades (~£100k) to major builds (up to £10m), ensuring delivery to budget, timeline, and quality standards in a regulated, live research environment., • Establish and implement robust project controls, including detailed schedules, milestones, cost baselines, and risk registers. Track progress against key metrics and initiate corrective actions when necessary., • Oversee rigorous financial monitoring, prepare cost forecasts, track spends, report variances, and implement solutions to manage financial risk and align with institutional protocols., • Lead procurement and tendering activity: develop strategies, run compliant public sector tenders, evaluate bids, negotiate and manage contracts to ensure value for money and effective delivery., • Coordinate project change management, documenting all modifications to scope, timelines or budgets and maintaining stakeholder alignment and accountability at every stage., • Drive development and continuous improvement of strategic asset management plans and business cases, analysing benefit, cost and risk to inform recommendations and ensure projects support long-term operational resilience and sustainability goals., • Implement governance, assurance, and risk processesconduct health checks, audits, and gateway reviews, identify risks early, and design mitigation strategies that protect outcomes and timelines., • Ensure the highest standards of compliance in health, safety and environmental performance, in line with CDM regulations and robust internal policies. Deliver regular safety reviews and compliance audits, ensuring team training and adherence., • Lead stakeholder engagement: develop communication strategies to keep all parties informed; build positive, collaborative relationships with senior leaders, operational managers, technical colleagues, and external professionals; resolve concerns constructively and swiftly., • Lead, coach and mentor cross-functional project teams; foster knowledge sharing and a culture of best practice and innovation within the PMO., • Identify and manage all project resources, balancing workloads and reallocating as priorities evolve. Work with finance to secure approvals and manage project budgets to avoid overspend., • Oversee project handover to operations, ensuring asset and information transfer is complete and effective for smooth BAU transition. Conduct post-completion reviews, gather lessons learned, and drive ongoing process and outcome improvements., • Maintain accurate, audit-ready decision logs and documentation, optimising information flow and governance and ensuring compliance with regulatory and client requirements. What Skills You Need • Degree in a relevant discipline (or equivalent professional experience)., • Project management qualification (e.g., PRINCE2, Agile Foundation, APM Project Management) and IOSH Managing Safely or NEBOSH Certificate., • Demonstrable experience of leading large, multidisciplinary project teams delivering complex capital works in regulated environments such as research campuses, healthcare, or HE., • In-depth knowledge of project methodologies and lifecycles, project governance, procurement and contract management in a public-sector environment., • Strong financial management, advanced risk management, and stakeholder engagement/leadership skills., • Proficiency in MS Project, Visio, Office, and CDE/document management systems., • Collaborative, adaptable, highly organised, and detail-oriented, with excellent communication, negotiation, and team working abilities. What's on Offer • Competitive salary and excellent benefits package, including 31 days holiday with option to buy/sell more, subsidised catering, 10% employers pension contribution, access to private medical, on site free parking, swimming pool and social club., • Extensive professional development, training opportunities, and support towards achieving Chartered or Registered Project Professional status., • Work at the heart of a research campus shaping scientific environments, with access to state-of-the-art facilities, innovative projects, and a vibrant PMO. JBRP1_UKTJ

An exciting opportunity has arisen within Norwich City Football Club in the role of Catering Duty Manager to cover our busy Christmas party season. Leading, motivating, and supervising a large team of casual catering staff, providing guidance, support, and addressing performance concerns where neces

Norwich City Football Club is seeking a Catering Duty Manager to cover our busy Christmas party season. This fixed-term role involves leading a large casual catering team, delivering high-quality food and beverage service, and ensuring compliance with food hygiene, health and safety, and licensing r