Medical Staffing Manager
hace 16 días
Aylesbury
Location: Aylesbury Salary: £30,000 Job Type: 12 month contract, full time. Hours: Monday to Friday 9am to 5pm(30 mins lunch) OnCall: Oncall shifts for all MSMs in rotation, Mon-Fri oncall out of hours from 5pm-9am, Fri-Mon oncall out of hours when office closes Fri to opening Mon, MSMs get 1 day back in lieu for this We are seeking an organised, proactive, and relationship-focused Medical Staffing Manager to join our Operations team. This is a dynamic role that combines client relationship management, workforce planning, healthcare operations, and doctor engagement to ensure the seamless delivery of medical staffing services across a portfolio of hospital clients. Working closely with the Portfolio Executive and wider Operations team, you will play a key role in maintaining high-quality service delivery, supporting doctors throughout their employment journey, and ensuring client hospitals receive consistent and effective staffing solutions. • Act as a key point of contact for hospital management teams and medical professionals across an assigned portfolio of healthcare facilities., • Build and maintain strong relationships with client hospitals, ensuring exceptional service delivery and client satisfaction., • Manage and maintain staffing schedules and workforce planning records, ensuring all information is accurate and up to date., • Conduct regular on-site visits to client hospitals to understand operational requirements, review service delivery, and strengthen stakeholder relationships., • Support the induction and onboarding of new doctors, including coordinating shadowing programmes and hospital introductions., • Communicate staffing changes proactively and ensure continuity of service across all client sites., • Assist in the management and resolution of client concerns, complaints, and service-related issues., • Act as a primary point of contact for doctors within your portfolio, providing ongoing support and guidance., • Deliver presentations and onboarding sessions for newly recruited doctors., • Coordinate doctor allocations within standby and rota programmes., • Manage contract renewals and extensions, encouraging retention and ensuring timely completion of documentation., • Address doctor feedback, concerns, and grievances in collaboration with senior management teams., • Work closely with the Medical Resourcing Team and external recruitment partners to coordinate doctor placements., • Conduct suitability interviews with prospective doctors as required., • Support the onboarding process by coordinating arrangements for doctors joining hospitals within your portfolio., • Ensure smooth communication between recruitment, operations, hospitals, and medical professionals., • Participate in the out-of-hours on-call rota, providing support and resolving urgent staffing issues when required., • Assist in preparing operational reports and performance updates., • Support client retention and business development initiatives by identifying opportunities during client interactions., • Contribute to projects and operational improvements as directed by senior leadership., • Maintain accurate records and ensure all relevant information is updated within company systems. You will ideally have: • Previous experience in healthcare staffing, workforce planning, recruitment, operations, or account management., • Excellent communication and relationship-building skills., • Strong organisational and time management abilities., • The ability to manage multiple priorities and work effectively under pressure., • Experience handling sensitive conversations and resolving issues professionally., • Strong administrative and IT skills, including experience managing databases and scheduling systems., • A proactive, solution-focused approach with excellent attention to detail., • A willingness to travel for client visits and participate in an out-of-hours on-call rota., • Competitive salary and benefits package., • 28 days holiday plus BH, • Opportunities for professional development and career progression., • A collaborative and supportive working environment., • The chance to make a meaningful impact within healthcare service delivery., • Exposure to a varied and rewarding role working with healthcare professionals and hospital partners. #J-18808-Ljbffr