Handling of customer complaints. Logging and coordinating the investigation process with the site technical teams. * To support in preparation for external/customer audits, visits - prepare product ...
Deals with customer queries and complaints; * Acts as ambassador of the customer-centric logic within the store; Profile: The ideal candidate will: * Have relevant experience in retail or a similar ...
Record all activities accurately on CMS when dealing with each customer complaint. -Draft letters, including replies to sometimes multi issue and complex complaints to agreed quality standards
Act as a link between internal and external stakeholders, addressing inquiries, managing complaints, and handling communication. Policy Management: Oversee corporate policies, the Document Library ...
To deal with complaints and any service issues in a timely manner ensuring that a satisfactory resolution is reached. * To manage and deal with any technical queries and escalate where necessary
Handle Complaints and Concerns: Take responsibility for addressing any complaints or child protection concerns. Collaborate with Stakeholders: Work in partnership with parents, carers, and other ...
Working closely with customers to figure out the best plan of action around their enquiry * Help to resolve queries and complaints to the satisfaction of the customer * Complete enquiry forms to a ...
To take responsibility for complaints ensuring that the company procedures are adhered to, to reflect Company policy and ensure fair treatment of customers. * To undertake training in line with ...
Dealing with any issues arising and managing any complaints * Ensuring Health & Safety regulations are met What skills/experience will you need? For this role you will need to demonstrate experience ...
Speaking directly to clients and handling complaints * Fault finding, diagnosing and technical problem-solving of electromechanical equipment * Field-based, travelling the UK and Ireland Skills ...
Resolve and investigate complaints in a timely manner. * Liaise with the wider team. What skills are we looking for? * Previous experience with customer service. * Great organisational skills
Processing minutes meetings as requested & processing responses to complaints will also be required Contract - Locum - Full Time - 37.5 Hours Per Week Start Date: ASAPThe Benefits of working with ...
Follow standardised procedures to determine acid and brix levels in customer complaints and report on findings.* Following standardised procedures test chemical oxygen demand (COD) and pH levels of ...
Quickly and effectively address any customer complaints or issues, ensuring a high level of client satisfaction * Documentation and Compliance: Ensure all sales documentation is accurate and complies ...
Responding to client queries or complaints at the initial stages * Maintaining a complete and accurate file and submitting reports Team Leader Lender only / separate representation Leeds city centre
Maintain exceptional customer service, including interacting with customers, answering customer enquiries, and effectively handling customer queries / complaints. * Chair monthly sales meeting ...
You'll resolve complaints and acknowledge compliments, implementing action plans to address any areas of dis-satisfaction. You'll communicate and manage annual leave and absences and use initiative ...
Processing customer complaints * Pricing for individual accounts and collating all information accurately * Manage and organisation of your own and shared inbox's * Efficient, timely and detailed ...
Participate in problem-solving efforts (Root-Cause Analysis), investigations and help provide preventive solutions to complaints and non-conformances * Support inspection efforts on the shopfloor
Helping customers with any queries or complaints For the Customer Service Representative role you will need: * Ability to communicate both over the telephone and face to face * Patience and ...
Dealing with customer complaints and resolving issues * Keeping documents up to date of customers interactions and transactions * Gathering feedback from customers to improve products and reporting ...
Prepare performance monitoring data, statistical reports, and collate feedback and complaints/compliments. * Order promotional materials and advise individuals waiting for services on waiting times ...
Ability to handle complaints and difficult situations * Touch Typing * A calm and cheery personality * Patience and calmness under pressure * A sense of humour * Good planning and organisations ...
Be the first point of contact for complaints and where possible, avoid these escalating * Ensure regular contact with customers once a property is marketed * Promote staff development and training