Customer experience manager jobs in Rochdale - Page 5Create job alerts

Identify upsell opportunities and maximise customer retention, through office-based support. Location: Hemel HempsteadSalary: From £28,000 (Depending on experience) + OTE Hours: Monday Friday, 9am 5. You will be part of t

Experience in a business with a global footprint, understanding the nuances of different markets and localising the customer experience accordingly. Senior Customer Experience Manager. If you are a CX leader who thrives on pace, loves solving complex puzzles, and is obsessed with making customers sm

A leading ethical beauty brand in Greater London is seeking an Assistant Store Manager to enhance customer experience and drive strong sales results.

You will own the entire customer experience at Nero, from the moment an order is placed to turning a first-time buyer into a long-term advocate. You don’t process tickets — you take ownership of how someone feels about their experience. You understand the lifetime value of a loyal customer.

Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Lead in customer experience / order managemen

Een toonaangevende mode-retailer in het Verenigd Koninkrijk zoekt een Assistant Manager om de verkoopresultaten en klantenervaring te optimaliseren.

Remote work flexibility is available, and previous experience in retail or non-profit organizations is advantageous. Strong communication and leadership skills are essential to foster a welcoming environment for customers and staff. A charitable organization is seeking a part-time Store Manager for

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

This role involves leading a diverse team to enhance customer experiences through exceptional service. Candidates must possess experience in leading a large retail team, with an emphasis on nurturing customer relationships and optimizing store performance. A leading retail pharmacy is seeking a Stor

The Customer Experience Centre plays a huge part in the success of Business, building our brand, ensuring the target audience is engaged, delivering key messages and driving customer experience and perception of BT. The Customer Experience Centre team are responsible for the end-to-end planning, org

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

Experience influencing cross‑functional teams to impact business goals, customer experience, and customer expansion. Collaborate cross‑functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience. Develop and own the go-to

Our customer platform is the digital front door to all of it: the place where SME owners check their numbers, HR managers register new employees, line managers approve time off, and employees view their payslips. A new or substantially improved portal entry experience with clear information architec

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time mana

A leading optical retail company is seeking an Opticians Store Manager in Thanet District to lead a diverse team and ensure exemplary customer experiences. Responsibilities include empowering the team to enhance customer relationships, creating a successful store environment, and guiding customers t

Candidates must have experience in retail environments and demonstrate effective leadership skills, ensuring a high standard of store presentation and customer engagement. A leading global fashion retailer is looking for a Store Manager for its London Liverpool Street location. Responsibilities incl

AsourCustomer Experience ManagerforEurope, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience mea

Join the team to create exceptional experiences for customers. A global retailer is seeking a dedicated Floor Manager in central London. You will oversee store operations, ensuring staff maintain high standards of product knowledge and customer service excellence.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

A leading organization in medical devices is seeking a Customer Experience Manager to enhance customer satisfaction by using data-driven insights. The ideal candidate should hold a Bachelor’s degree in a relevant field and have proven customer experience management skills. This role involves monit

A leading supermarket chain in Greater London seeks an experienced Store Manager to drive operations and deliver exceptional customer experiences. The ideal candidate should have experience in retail operations and a commitment to enhancing the customer journey.

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

This role involves overseeing daily operations, fostering a high-performing team, and driving sales performance while ensuring exceptional customer experiences. A leading retail brand is seeking a Store Manager for its Manchester location. Ideal candidates will have proven retail management experien

This role involves driving sales, enhancing customer service, and managing store operations in the absence of the Store Manager. A prominent retail company in the United Kingdom is seeking a Team Manager to lead and inspire their store team. The ideal candidate will have experience in retail, excell

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

A leading beauty brand is seeking a Multi-Site Business Manager to create a magical customer experience across multiple locations in the UK. Exceptional management experience, innovative problem-solving skills, and a customer-centric approach are essential.

Working closely with Engineering, UX, Data and Customer Operations, you will identify friction in the customer journey and deliver product improvements that increase self‑service adoption, customer satisfaction and operational efficiency. You will own the end‑to‑end digital product lifecycle o

Ideal candidates should have experience in customer service and team leadership, along with a desire to learn. A leading opticians firm in Cherwell District seeks an Assistant Manager to lead a team and deliver exceptional customer service. Responsibilities include working closely with the Store Man

The ideal candidate has proven experience in retail management and a passion for customer service. This role promises an exciting opportunity to contribute to the brand's journey and impact the retail experience. A contemporary fashion retailer is seeking a Retail Deputy Manager in Manchester.

Strategy Manager, Customer Experience and Refunds. Strategy Manager, Customer Experience and Refunds. Our Customer Care team supports Deliveroo’s customers, riders, and restaurant partners—delivering thoughtful, efficient, and empathetic service at every interaction.

You'll be responsible for managing all aspects of store operations, ensuring exceptional customer experience, and executing company strategies. The ideal candidate has over 5 years of retail experience, with a strong focus on leadership and customer engagement. A leading global retail company in Man

We’re looking for a Customer Experience Manager ( with experience in financial or insurance services) to take ownership of end-to-end customer journeys, ensuring experience is embedded into every stage of delivery. This is a high-impact role where you’ll sit at the centre of customer experience,

There is a clear pathway for the right candidate to progress into a Senior Operations & Customer Experience Manager role and, longer term, Head of Operations, based on performance and commitment. Travel Operations and Customer Services Manager Experience Required:. This is a pivotal role with the Tr

As a Customer Experience & Contact Platform Architect - Manager, you will:. Customer Experience & Contact Platform Architect - Manager. Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions.

Customer service or Sales experience. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Support your customer base by managin

Experience in and understanding of customer fulfillment and delivery experience in e-Commerce. In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and trust recovery. You will build data driven busin

We are recruiting for a Customer Experience Manager on behalf of a leading organisation within the medical devices sector. This is a key role responsible for driving customer satisfaction, improving service quality and ensuring a consistently high standard of customer experience across all touchpoin

A well-known retail brand is seeking a Store Manager to drive creativity and excellent customer service at their location in Islington.

Our Social Infrastructure team is responsible for promoting and delivering high standards of customer service and corporate social responsibility through the development, implementation and management of customer service standards and community events aligned with the company and regional business p

Experience influencing cross‑functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go‑to‑market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer

A leading retail company in Greater London is seeking a Store Manager for Calvin Klein St Pancras. The role requires at least 6 years of progressive retail experience and 2 years in store management.

The ideal candidate will lead the retail sales team, ensuring an unforgettable customer experience and motivating staff to achieve sales goals. Strong organizational and customer service skills are essential, along with availability for 9-hour shifts and weekends. A leading athletic apparel brand is

Assistant Manager, CIB Customer Experience at Lloyds Banking Group. This role focuses on designing and managing client experience programmes to understand and interpret client feedback and insight to inform CIB strategic initiatives and BAU investment, and to identify areas for improvement for clien

In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience. A premium retail brand in Greater London seeks a Retail Store Manager. The ideal candidate has at least three years of retail management experience and a strong commercial

The ideal candidate will have experience managing teams in fast-paced settings, strong communication skills, and the ability to adapt to change. A leading supermarket retailer is seeking a Fresh Food Manager to support the growth of the business in Bassetlaw. You will lead a team, ensuring exception