Customer experience manager jobs in Rochdale - Page 9Create job alerts

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

You will be responsible for ensuring a high-quality, efficient, and brand-aligned experience across all customer touchpoints. Track and analyze key customer experience metrics (CSAT, NPS, SLA, ticket volume, etc. Manage, coach, and develop a team of customer service agents.

You will own the entire customer experience at Nero, from the moment an order is placed to turning a first-time buyer into a long-term advocate. Manage all inbound customer tickets across email and any other channels, resolving issues with speed. Retention & Experience Improvement.

Are you an experienced Customer Experience Manager with a supply chain management background?. Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Lead in customer experience / o

A leading customer service firm in Hemel Hempstead is seeking a Platinum Customer Experience Account Manager. The role involves managing customer relationships, exceeding expectations, and enhancing customer retention through excellent service for 150-200 business clients. Applicants should have a b

A charitable organization is seeking a part-time Store Manager for its location in Bedford, UK. The role involves managing daily store operations, ensuring customer satisfaction, supervising staff, and maintaining inventory control. Remote work flexibility is available, and previous experience in re

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences. Ideal candidates should possess leadership experience in a fast-paced environment and have a talent for driving commercial success.

The ideal candidate will drive commercial performance, inspire their team, and create exceptional customer experiences. A leading beauty retailer in Greater London is seeking a passionate Store Manager to lead their store operations.

Een toonaangevende mode-retailer in het Verenigd Koninkrijk zoekt een Assistant Manager om de verkoopresultaten en klantenervaring te optimaliseren.

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators. Candidates should have experience in a reta

The Customer Experience Centre plays a huge part in the success of Business, building our brand, ensuring the target audience is engaged, delivering key messages and driving customer experience and perception of BT. The Customer Experience Centre team are responsible for the end-to-end planning, org

A leading retail company in Greater London is looking for an Assistant Manager to oversee store operations and inspire the team to deliver excellent customer service. The role requires a highly organized individual with experience in fast-paced environments, capable of handling diverse responsibilit

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales

As a Customer Experience Manager You’ll. You’ll lead customer experience strategy, oversee the Hire Desk operations, and serve as the primary liaison with leasing partners — all while balancing exceptional service delivery with strong commercial awareness and cost efficiency to support organis

A leading UK supermarket chain is looking for a Store Manager to run their store with a focus on community engagement and customer satisfaction. The ideal candidate will lead a team to enhance the shopping experience, drive commercial performance, and foster an inclusive culture. The role requires f

We are looking for a Customer Experience Manager to lead and evolve REFY’s global customer experience and oversee all customer care operations. Strong experience in Customer Experience, Customer Care or CX Strategy roles, ideally within ecommerce, beauty or consumer brands with experience managing

A leading UK supermarket is seeking a Trading Manager to oversee store availability and standards, ensuring a positive customer experience. Candidates should have prior experience in team management within fast-paced environments and a passion for customer service.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

This role involves closely partnering with the Store Manager to enhance customer satisfaction and maximize sales. A leading retail company in Greater London is seeking an Assistant Manager for maternity cover. Ideal candidates will display strong leadership skills and a commitment to excellence in c

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

A leading bookmaker in the UK seeks a Shop Manager in Manchester to lead a team and ensure a welcoming environment for customers. Key responsibilities include enhancing customer service, ensuring compliance with responsible gambling policies, and driving shop performance. The ideal candidate will ha

This role involves overseeing daily operations, fostering a high-performing team, and driving sales performance while ensuring exceptional customer experiences. A leading retail brand is seeking a Store Manager for its Manchester location. Ideal candidates will have proven retail management experien

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Experience in a business with a global footprint, understanding the nuances of different markets and localising the customer experience accordingly. Senior Customer Experience Manager. You understand that for our clients customers, a delayed delivery isn't just a logistics fail; its a missed birthda

A renowned coffee shop chain in Manchester is seeking an Assistant Manager to lead shifts, ensuring outstanding commercial results and customer experiences. The role requires previous leadership experience in a fast-paced environment and a focus on operational standards.

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Build strong relationship with key contacts of all customers within allocated customer base. Customer service, Account management or Sales experie

A leading supermarket chain in Clapham Junction is seeking a Customer Manager to enhance customer experience and lead store service. The role involves engaging with the team, validating customer pathways, and addressing customer feedback effectively. Ideal candidates will have retail management expe

A global sports retail company is seeking an experienced Store Manager in Manchester to lead a team focused on delivering exceptional customer experiences. Ideal candidates will have over 5 years of leadership experience in retail, a passion for customer service, and a flexible availability to meet

A leading DIY retailer in the UK is seeking an experienced Store Manager to lead their team and enhance the customer experience. If you're passionate about customer service and team leadership, this is your opportunity to shine.

A legal services provider in Manchester is seeking a full-time Contact Centre Manager for a hybrid role. Responsibilities include overseeing operations, managing staff, and ensuring exceptional customer service. This position offers the opportunity to work closely with the Head of Legal and assist i

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

This role involves ensuring exceptional customer service and maintaining store standards. A progressive retail company in Manchester is seeking a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have proven retail management experience and strong leader

A leading airline company in the UK is seeking a Senior Manager - Contact Centre to oversee a large customer care team. You'll drive site performance and customer outcomes, utilizing data insights to enhance services. Ideal candidates will have proven leadership experience in contact centre operatio

At least 5 years’ experience in customer success, professional services, support engineering, solutions consulting or a related customer‑facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships. Prior experience building out customer functions/operat

A leading telecom service provider in the UK seeks an experienced Customer Account Manager. Candidates should have over 5 years of experience in customer service or sales, particularly in the telecoms industry. Your role will involve nurturing relationships with approximately 30-60 business customer

This role involves driving sales, enhancing customer service, and managing store operations in the absence of the Store Manager. A prominent retail company in the United Kingdom is seeking a Team Manager to lead and inspire their store team. The ideal candidate will have experience in retail, excell

Customer service or Sales experience. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Assist other departments to resolve c

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs — from first setup through long-term adoption. Build and evolve validation and debugging tooling that empowers customers, Solutions Engineer

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract revenu

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business

A leading food delivery service in London is seeking a Senior Performance Manager in Customer Experience. This role focuses on enhancing service quality through data-driven insights and performance governance for customers, riders, and partners.

Responsibilities include supporting the General Manager, leading the team, and delivering exceptional customer experiences. A leading pub management company in the United Kingdom is seeking an Assistant Manager to help ensure the smooth running of a busy pub. Ideal candidates should have restaurant

The role emphasizes driving sales and enhancing customer experiences by leading a team. A luxury lingerie brand based in Greater London is seeking a passionate and communicative Boutique Manager. Ideal candidates will have retail experience, strong leadership skills, and a commitment to team develop

A leading jewellery brand in the London area is seeking an experienced Area Manager to inspire and empower store teams. The successful candidate will drive exceptional customer experiences and achieve sales targets through effective leadership and innovative strategies.