Customer experience jobs in Coventry - Page 4Create job alerts

Newent, GloucestershireFull-TimePermanentCome and make a real difference as our new Assistant Director of Customer Experience!Were looking for a senior leader who cares deeply about delivering a great customer experience for our tena

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

In this full-time position, you will engage with customers, promote the benefits of BMW / MINI, and ensure exceptional customer service. Ideal candidates will have retail experience and a passion for customer service.

A global mobility service provider is seeking a passionate and customer-focused individual for a role in customer service and sales. You'll ensure customer satisfaction, manage vehicle rentals, and provide tailored solutions. Ideal candidates will have experience in sales, be communicative, and thri

The ideal candidate has over a year of experience in retail or customer service, possesses strong communication skills, and is able to work flexible hours including weekends. A leading athletic footwear retailer in Greater London is seeking a Store Advisor to provide exceptional customer service and

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

This role involves delivering exceptional customer service, meeting sales targets, and participating in team training.

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. Ideal candidates will have extensive experience in luxury brands, a strong grasp on customer service technology, and the abili

A leading optical retailer in the East Midlands is seeking an Assistant Store Manager to oversee daily operations and enhance customer experience. Ideal for a leader with optical retail experience and a passion for customer care.

This fully remote role, with occasional training in London, demands strong organisational skills and previous customer-focused management experience. A reputable social enterprise is seeking an Ergonomic Team Lead to manage their team and ensure exceptional customer service for clients.

We’re looking for a highly organized and detail-oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering a great customer experience. Minimum

Support in building the feedback loop between quality, customer service, training and operations to continuously improve standards. Quality Control, HR, L&D, operation supervisor etc) experience in the Luxury Service Industry. Experience using tools like Intercom, Atlassian, and Aircall is beneficia

In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. The ideal candidate possess

You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. The ideal candidate has strong leadership skills, a data-driven mind

Successful candidates will have leadership skills and retail management experience. The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards.

A leading ethical beauty brand is seeking a Customer Consultant to enhance customer experience and sales. In this role, you will provide personalized advice, engage with customers on product offerings, and educate them on sustainable practices.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. The ideal candidate has experience in digital commerce and a strong understanding of both B2B and B2C environments. By fostering innovation and collaboration, you'll

A nationally recognised, market‑leading organisation is seeking a revolutionary Customer Experience & Proposition Lead / Head of Customer Experience to redefine how millions of its customers engage with its services across the UK. As the Customer Experience & Proposition Lead / Head of Customer Ex

You will be responsible for ensuring an outstanding customer experience and managing store operations. A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location.

A forward-thinking energy company in the UK seeks a Head of Customer Experience to enhance customer engagement and create seamless operations. The role requires proven leadership experience in Customer Experience, strong people management skills, and the ability to build effective operational system

The ideal candidate will have retail management experience and excel in customer service.

Join our team to play a vital role in our customer experience and contribute to our brand success. The position requires strong interpersonal skills and a proactive approach to enhance customer satisfaction. In this role, you will deliver exceptional customer service and handle orders and quotes.

A retail chain in Greater London is looking for customer-focused individuals to join their team. The role emphasizes creating a welcoming environment, supporting sales culture, and effective communication with customers. Experience in retail is welcomed but not required.

Candidates should have proven experience in large-scale customer experience improvements and a passion for customer centricity. A major utility company in the UK seeks a Head of Customer Experience to lead transformational initiatives that enhance customer engagements. This strategic role involves c

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer‑

A leading managed services provider is seeking a Customer Experience Specialist to deliver exceptional service as the first point of contact for customers. If you're customer-centric and thrive in a team environment, we want to hear from you! #J-18808-Ljbffr.

Ideal candidates should have a passion for luxury products and experience in customer service. This part-time position involves providing exceptional customer service, showcasing in-depth brand knowledge, and maintaining the store's visual standards.

As Head of Customer Experience, you’ll be the driving force behind NGED’s ambition to become the UK’s #1 network operator for customer experience. Build and lead a new Customer Experience function that partners closely with our Customer Insight and Strategy team to champion the customer agenda

Minimum of 2 years of experience in customer support via chat or voice. Monitor trends and identify recurring issues to enhance the worker experience and improve operations. At least 2 years of experience using CRMs like Zendesk or Salesforce.

A leading UK electricity distribution company seeks a Head of Customer Experience to drive customer-first culture and transformations. Candidates should possess demonstrable experience in overseeing significant transformation projects with a focus on improving customer scores and stakeholder engagem

A leading cosmetics company in the United Kingdom is seeking a passionate Store Manager to deliver exceptional customer experiences and drive sales growth.

A leading global financial service provider is seeking a Vice President Experience Design Lead to shape user experience through strategic design initiatives. Ideal candidates will have proven experience in inclusive design, exceptional visual design abilities, and the capability to lead significant

A leading ethical beauty brand is seeking a Customer Consultant in Uxbridge. Your role will involve delivering exceptional customer service and supporting the management team in driving sales. You'll engage with customers, offer expert advice on a wide range of products, and uphold the company's val

This hybrid position involves mentoring product managers and ensuring alignment with company strategy to enhance customer experience and revenue growth. A leading home services company based in London is looking for a Director of Product to lead a team of Product Managers and drive the development o

This role involves delivering a unique customer experience, developing sales techniques, and ensuring the store's aesthetic standards.

We are looking for a senior leader to build and run our Customer insight and experience system. Senior expertise in customer insight, experience, service design, or related fields. Join to apply for the Head of Customer Oversight & Experience role at National Energy System Operator.

Ideal candidates will have hospitality management experience, preferably in a coffee shop environment, and possess strong leadership skills. This position offers an opportunity to be part of a passionate team focused on creating quality coffee experiences. A specialty coffee shop in London is seekin

The ideal candidate will have a strong background in retail management, focusing on driving sales and enhancing customer experience.

Proven experience leading Customer Experience, Customer Success or Operations in a fast‑growing environment. We’re hiring a Head of Customer Experience. You’ll own Customer Experience as an operating system, making energy feel transparent, effortless and human.

The Director of Customer Experience is a critical leadership role responsible for shaping and elevating how customers interact with and feel about Splice. Experience designing scalable support strategies, self‑service systems, and customer journey frameworks. Define and lead Splice’s end‑to‑

A prominent fashion brand in the East Midlands is seeking a Store Manager to lead a team in delivering exceptional customer service. The ideal candidate will have management experience in fashion retail, a passion for team development, and a strong grasp of KPIs.

Required qualifications include 2+ years in customer support or inside sales and strong communication skills in English. A leading financial platform provider in Greater London is seeking a Senior Analyst for Customer Support within its EMEA team. The ideal candidate will engage with customers, prov

A premium lifestyle brand seeks a passionate team player to enhance the customer journey and support management. The role involves delivering a superior sales experience, maintaining brand standards, and utilizing store systems effectively.

We operate a 24/7 customer experience team and this role. Customer Experience Specialists. Customer Experience Specialist.

A global specialty retailer in London is looking for a Brand Representative to deliver excellent customer service. The candidate should be stylish and outgoing, providing a friendly atmosphere and ensuring customer satisfaction.

The ideal candidate has significant Design Research experience and a customer-focused mindset, equipped to analyze complex data and deliver meaningful results. A leading financial institution in the UK is seeking a Senior Researcher to lead mixed methods market and user experience research. This rol

Customer Insights : Utilise data and customer feedback to gain insights into customer behaviour and preferences, and use this information to drive improvements across our service experience. Demonstrated success in developing and executing customer experience and operations strategies that drive imp

A leading technology company in the United Kingdom is seeking a Service Delivery Manager to enhance customer experience. This full-time role requires a strong focus on customer service and experience with networking technologies. Candidates should have 5 years in support roles, strong problem manage