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For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities - Support the General Manager in day-to-day operations, including opening/closing procedures. - Ensure high standards of customer service and guest satisfaction. - Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams. - Handle customer complaints and resolve issues promptly. - Assist in staff training, development, and performance reviews. - Monitor and manage stock levels, orders, and deliveries. - Ensure health & safety, food hygiene, and licensing regulations are followed. - Help manage labour costs, rota scheduling, and payroll inputs. - Drive sales and assist in achieving revenue and profitability goals. - Cover the manager’s responsibilities in their absence. Skills & Experience - Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Good understanding of customer service principles. - Confident in handling complaints and pressure situations. - Basic financial awareness (e.g. cash handling, P&L understanding). - Familiar with stock management and ordering systems. - Knowledge of health & safety and food hygiene standards. Requirements - Right to work in the UK. - Flexible availability, including evenings, weekends, and holidays. - Fluent in English (spoken and written). - Personal licence (desirable, not essential). - Level 2 Food Hygiene Certificate (preferred).
Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £17-£19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: Assist with setup of operational procedures, supplier sourcing, and opening plans Help recruit, train, and onboard the opening team Operations Management: Oversee smooth day-to-day running of the front of house and kitchen Ensure compliance with health, safety, food hygiene, and licensing laws Manage stock levels, place orders, and handle deliveries and inventory checks Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: Create a warm, welcoming atmosphere for guests from day one Lead by example on the floor, maintaining high service standards Resolve customer issues quickly and professionally Team Leadership: Train, motivate, and supervise front-of-house staff Provide barista training and uphold quality coffee standards (if applicable) Conduct regular performance check-ins and help staff grow in their roles Financial Management: Track and manage budgets, margins, and sales targets Monitor and control labour, food, and beverage costs Prepare reports and suggest improvements to boost profitability Requirements: Experience as a Restaurant Manager or Supervisor (ideally in a new opening) Strong knowledge of ordering systems, stock-taking, and rota creation Excellent leadership, organization, and communication skills Confidence training and leading a team from the start Well rounded knowledge of wine and bar service Flexibility to work evenings, weekends, and holidays as needed Familiarity with EPOS and scheduling systems Preferred: Barista experience with the ability to train others in espresso and milk techniques Experience with opening a restaurant or café Food hygiene or health & safety certification Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.
Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Team Management & Leadership: o Lead, motivate, and supervise the salon team, including nail technicians and support staff. o Ensure all staff members provide excellent customer service and maintain high standards of professionalism. o Assist in training and developing staff, providing guidance on best practices, product knowledge, and nail art techniques. o Conduct regular performance evaluations and manage staff schedules to ensure smooth operations. • Customer Experience & Satisfaction: o Oversee the day-to-day client experience, ensuring all clients are treated with the utmost care and attention. o Address client inquiries, concerns, or complaints in a timely and professional manner. o Manage appointment bookings, both online and in-salon, ensuring that appointments are handled efficiently. o Ensure the salon environment is clean, organized, and welcoming for all clients. • Salon Operations & Administration: o Handle daily salon operations including inventory management, ordering supplies, and ensuring all products are stocked. o Manage cash handling, financial transactions, and help maintain the salon’s financial records. o Ensure compliance with health and safety standards, including sanitation, cleanliness, and regulatory requirements. o Assist with marketing initiatives, including social media posts and content creation, to promote the salon’s services and offers. • Sales & Growth: o Drive sales of services, products, and packages to meet and exceed salon revenue targets. o Develop strategies to attract and retain clients, including loyalty programs, promotions, and events. o Monitor salon performance metrics and identify opportunities for improvement in both service and operational efficiency. • Reporting & Communication: o Provide regular reports on salon performance, customer feedback, and financials to the owner/director. o Communicate with suppliers, handle inventory ordering, and manage budget to ensure profitability. Qualifications & Skills: • Bachelor's degree in Business Management or related fields. • Proven experience as a Salon Manager or in a similar role in the beauty industry. • Strong leadership skills with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with a customer-first mentality. • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination. • Knowledge of nail art and beauty services is a plus, though not essential. • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus. • Strong organizational and time management skills. • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. • Passionate about the beauty industry and staying updated with trends and best practices. • Fluency in English. Benefits: • Competitive salary based on experience. • 28 days paid annual leave, including bank holidays. • Employee discounts on salon services and products. • Ongoing professional development and training opportunities. • A supportive and friendly team environment. • Access to a central London location, with easy access to local shops, cafes, and public transport. • Commission-based incentives linked to sales and performance.
We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration. Key Responsibilities: Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service. Develop and implement clear training systems and service protocols to maintain consistently high standards. Oversee daily service operations, ensuring smooth communication between FOH and kitchen. Design and manage rota systems with efficiency and fairness. Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools. Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings. Monitor stock levels, handle supplier orders, and help with cost control where relevant. Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation. Support senior leadership in driving performance and reaching business goals. What We’re Looking For: Proven experience in a similar management role within a busy restaurant. Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools. Excellent communication, leadership and organisational skills. Passion for creating beautiful, warm, and elevated guest experiences. Flexible, hands-on, and solutions-focused. If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.
Vanda’s Kitchen have a café/store in St Paul's London. Do you have a passion for delivering a high-quality customer focus service? This role will give you the opportunity to make a real impact on our customer’s journey by being a main point of contact being able to deliver a high standard of customer service. At the core of our values is our commitment to deliver exceptional customer service and experience. Do you have real barista experience, confidence with pastry preparation and gluten free seperation including changing gloves etc. Vanda’s Kitchen - Customer Service Job Description ·To greet customers with a nice manner as they enter the shop ·To act as the point of contact between the customer and the kitchen ·To be able to prepare coffees and basic kitchen jobs to complete taken orders. · To demonstrate an understanding of the menu and the options available to the customer. · To report any issues to the head chef immediately. · To be confident in speaking to the public. This all sounds great - What key skills do I need to apply: Previous experience of a customer service role , face to face Experience of handling and resolving customer issues, with a first-time right attitude Strong communication skills both written and verbal Experience of working in a fast-paced environment with the ability to navigate through change Experience in a gluten free kitchen/shop is advanteous
Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: - Provide consistently excellent customer service, anticipating guest needs and exceeding expectations. - Collaborate with and support other staff members to ensure efficient restaurant operations. - Guide guests to their assigned tables. - Accurately and efficiently deliver food and beverage orders to tables. - Contribute to a positive and welcoming atmosphere for all guests. - Accurately take and process food and drink orders using the restaurant's POS system. - Address customer concerns and resolve complaints in a professional and timely manner. - Perform opening and closing duties, including table setup, cleaning, and inventory management.
Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family. We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for. 🔸 What You’ll Be Doing: Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience. Supporting and motivating junior floor staff, helping them grow and develop. Leading by example – this is a hands-on role where your presence on the floor really matters. Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love. 🔸 What We’re Looking For: Proven experience as a senior waiter or head waiter, with references to match. A warm, friendly personality – kind, focused, and calm under pressure. Excellent communication and leadership skills. Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards. A passion for hospitality and creating memorable guest experiences. ⚠️ This role is not suitable for part-timers or students. 🔸 What We Offer: Competitive pay – hourly or salaried, depending on your experience and capabilities. A friendly and supportive work environment with a close-knit team. Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant. Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.
Salon Manager – Luxury Hair Studio, West Hampstead Location: Tila Hair Studio, West Hampstead Position: Full-Time Salary: Competitive + Performance Bonuses We are seeking an experienced and dynamic Salon Manager to lead and grow our high-end salon in West Hampstead. You’ll work closely with the owners to help elevate the salon to the next level — refining operations, enhancing the client experience, and supporting our talented team to deliver excellence every day. 🌟 What we’re looking for: Proven experience managing a busy, premium salon Strong leadership, communication, and people skills Business-minded with a keen eye for performance, retail, and growth opportunities Passion for customer service and high standards Confidence in supporting and motivating a creative team 💼 Key responsibilities: Overseeing daily salon operations Managing bookings, staff schedules, and retail performance Driving service standards and client satisfaction Supporting recruitment, staff development, and training Working closely with ownership to implement new ideas and elevate the brand ✨ What we offer: A beautiful, modern salon with an affluent, loyal clientele A hands-on role where your input directly shapes the business Opportunity for long-term career progression Supportive ownership and a creative, professional team Performance-related incentives 📩 Apply now if you’re ready to take on a pivotal role in one of West Hampstead’s leading salo
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.
Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.
3 gorges restaurant We’re looking for a motivated and eager-to-learn Bartender Supervisor to lead our bar team and support our floor staff during busy shifts. No prior experience? No problem! We provide full training to help you master everything you need to succeed. Key Responsibilities: Supervise bar operations and ensure high-quality service. Prepare and serve drinks efficiently and consistently. Train, support, and motivate bar staff. Manage inventory, restocking, and cleanliness. Collaborate with the floor team to ensure smooth service. Step in to assist on the floor as needed (e.g., taking orders, running food, assisting customers). Handle customer queries or complaints professionally. open and close the restaurant What We’re Looking For: A positive attitude and eagerness to learn. Strong leadership and communication skills (or willingness to develop them). Flexibility to support both bar and floor teams. Ability to stay calm under pressure. Excellent customer service mindset. We Offer: Full training – we’ll teach you everything you need to know! Competitive pay (depending on experience) Tips more Than 45 hours a week Supportive team environment Opportunities for growth
Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!
We are looking for a Counter Manager in our new opening Pasta counter concession at Central London You will be responsible for leading a sales team, achieving sales targets, and ensuring excellent customer service, also play a crucial role in team leadership, training, and performance management. Key Responsibilities: SALES AND CUSTOMER SERVICES - Meeting daily sales targets and maximizing sales opportunities. - Providing excellent customer service and creating a positive shopping experiences. - Demonstrating products and addressing customer inquiries. - Buildings relationships with customers and promoting the brand. TEAM MANAGEMENT - Leading, motivating and coaching the team - Ensure team members are meeting performance goals - Conducting performance reviews and providing feedback. - Creating and managing staff rotas INVENTORY AND OPERATIONS - Managing stock levels and ensure the counter is well- stocked. - Maintaining a clean and organized sales area. - Ordering and replenishing products as needed. - Monitoring inventory and reporting any issues We are looking for a person approachable, friendly and able to maintain relationship with suppliers and clients. Salary will be up £15 per hour based experiences, up to 40 hours per week. You will need to have Level 3 First AID or if you get the position we will provide for you. This is a great opportunity to join an ambitious organisation and work with our London team. If you feel you are ready to make yourself a great career, we look forward to meeting you.
For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.
Chef – Weekend Role with Growth Potential Location: Mac Bae The Golden Anchor Pub, Peckham/Nunhead Hours: Weekends Only (with scope to increase as the business grows) Experience: Minimum 1 years in a professional kitchen. Food Safety trained Trials Available: Every weekend ( 1 slot for this weekend available ) About Mac Bae Mac Bae is a bold Caribbean kitchen with a Latin twist, proudly based inside The Golden Anchor in Peckham/Nunhead. Our menu centres around indulgent, creamy mac and cheese topped with elevated ingredients like seasoned lamb, tender steak, fresh seafood, and more. We’re a passionate, fast-growing startup serious about flavour, hospitality, and building a supportive, high-energy workplace where people feel valued and can thrive. The Role We’re on the lookout for a talented, motivated chef to lead our kitchen during weekend services. With plans to expand our operating days to Wednesday–Sunday within the next 3–6 months, this role offers a clear pathway to Kitchen Manager for the right candidate as the business grows. Key Responsibilities: Lead kitchen operations during service with confidence and professionalism Prepare, cook, and present high-quality dishes in line with our brand standards Maintain consistency in taste, presentation, and food safety Manage inventory, ordering, and kitchen prep to ensure smooth service Train and support junior team members during prep and service Uphold strict hygiene, cleanliness, and organisational standards Contribute ideas for menu development and specials Stay calm, focused, and solutions-driven in busy, high-pressure situations Who We’re Looking For Minimum 3 years’ experience in a commercial/professional kitchen Strong leadership, time management, and communication skills Passion for bold, modern Caribbean and Latin flavours High attention to detail with excellent cleanliness and organisational habits Comfortable working in a fast-paced, startup environment Committed to delivering outstanding food and customer service Positive, proactive, and hands-on attitude Why Work With Us? - Be part of a growing brand with opportunities for creative input - Clear route to Kitchen Manager as we expand to 5-day service - No early morning shifts - Supportive, collaborative, and respectful team culture - One-month training period to learn our menu and systems - Three-month probation period - Paid monthly Interested? We’d love to hear from you — drop us a message to find out more.
Il Bistrotto London is seeking a skilled and enthusiastic Head Bartender for its new Cocktail/Tapas bar in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Responsibilities - Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences. - Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. - Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations. - Manage inventory, including ordering supplies, tracking stock levels, and minimising waste. - Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments. - Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods. - Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience - Previous Head bartending experience; a willingness to learn is key. - Familiarity with food safety practices within a restaurant or bar setting is advantageous. - Strong time management skills to handle multiple tasks efficiently in a fast-paced environment. - Excellent communication skills, with the ability to interact positively with guests and team members alike. - A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!
White Mulberries is a family of three award winning specialty coffee and brunch cafes. We are looking for an experienced and passionate Head Barista to join our team on a full-time basis. The ideal candidate will have a minimum of 12 months of experience as a head barista, showcasing a good understanding of coffee extraction techniques and a commitment to delivering exceptional customer service. As Head Barista, you will be overseeing daily operations, training and mentoring newly hired baristas, and ensuring the highest quality of beverages. If you are enthusiastic about coffee and have the experience, we would love to hear from you.
Cocotte are looking for an experienced, positive, and motivated Flexible Full-time Head Waiter/Supervisor! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: - A passion for the industry and the challenges that come with it - Energy and motivation to successfully provide great customer service - A can-do attitude and multi-tasker to ensure the right things are done on time - A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • up to 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company. Up to £14ph (including service) Apply today to join the growing team here at Cocotte!
Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: - Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service. - Assist in the preparation of drinks, ensuring adherence to recipes and quality standards. - Train, mentor, and develop team members to enhance their skills and performance. - Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency. - Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area. - Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency. - Address guest inquiries and concerns promptly to ensure the highest level of satisfaction. - Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: - Strong leadership abilities with experience in team management within a hospitality environment. - Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes. - Excellent communication skills for effective interaction with staff and guests alike. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - Knowledge of health and safety regulations relevant to food handling and preparation. - A passion for hospitality with a commitment to delivering exceptional guest experiences. - Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
🚀 We’re Hiring: Brand Ambassador – Events & Fundraising 📍 Location: Moorgate, Central London 💼 Job Type: Full-time 💰 Salary: £350–£450/week 18+ We’re on the lookout for confident, energetic individuals to join our growing team as Brand Ambassadors! This is a fantastic opportunity to represent meaningful causes, build your communication skills, and grow your career in a fast-paced, supportive environment. About the Role: As a Brand Ambassador, you’ll be the face of leading charity campaigns at live events and high-footfall venues across London. You’ll engage with the public, share powerful stories, and inspire action. What You’ll Be Doing: Represent top charities at exciting public events Start engaging conversations and raise awareness Deliver exceptional customer service and promote campaign goals Collaborate with a driven, high-performing team Learn to train and support new team members as you grow We’re Looking For: ✅ Strong communication and people skills ✅ Positive attitude and resilience ✅ Goal-driven mindset with a team-first approach ✅ Fluent English speaker (written & spoken) ✅ Right to work in the UK and ability to commute to Moorgate What We Offer: 🌟 Full training – no experience needed 🌍 Travel opportunities (UK & international, all expenses paid) 📈 Real career progression and leadership opportunities 🎉 Weekly team socials and a vibrant team culture 👕 Professional 💸 Commission and bonus structure Looking for a career that’s both meaningful and rewarding? Let’s chat – Apply today or reach out directly to learn more! #Fundraising #CharityJobs #BrandAmbassador #SalesJobs #EntryLevelJobs #LondonJobs #CareerGrowth #HiringNow
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.
We are looking for a motivated and customer-focused Customer Service Sales Assistant to join our team, playing a vital role in both delivering exceptional service and supporting our B2B sales initiatives. In this role, you will act as a primary point of contact for business clients, responding promptly to inquiries, resolving issues, and providing detailed product or service information. Alongside managing day-to-day customer interactions, you will assist the sales team by identifying potential business opportunities, qualifying leads, and helping to nurture client relationships throughout the sales cycle. Strong communication skills, a proactive attitude, and the ability to collaborate effectively with internal teams are essential to help drive customer satisfaction and contribute to overall revenue growth. This position offers a unique blend of service excellence and sales support, making it perfect for someone eager to grow their career in both customer service and B2B sales environments.
** We are looking for the ultimate, professional party-person!** Looking for a fun, flexible job, that fits around other responsibilities and/or projects? Then this could be perfect for you, so long you have evening availability (particularly on Fridays & Saturdays). Work in a job like no other, as you combine your love of a great night out, meeting new people, and creating awesome events, as well as helping to grow a unique, expanding business with multiple brands. ** Contract Details** - · Part-time (5-20hrs p/w). Self-employed contract, with flexible scheduling. - · Evening work. (Friday & Saturdays in particular). - · Multiple roles available (with increased levels of pay) - · Soho, & occasionally Camden & Shoreditch - · London Party Pub Crawl (main brand, est. 2011) ** Required skills/interests:** - · A love of nightlife / the nightlife environment - · A passion for hosting and creating amazing, memorable nights out - · A great party/professional balance - · Strong organisation - · A desire to contribute and grow within a fun, fast-growing company ** Desirable extras:** - · Social media management / content creator (please send relevant social links) - · Video creator / editor (please send links to examples / portfolios) - · An interest in party planning / event management - · Sales & business development experience ** The Role:** - · Work individually and as part of a team, to prepare that night’s event - · Greeting, mingling & making introductions between our guests throughout the evening, ensuring everyone feels included and is having a great time - · Providing excellent customer service on our platforms - · Safely leading our crowds between venues, assisting with entry and exit of each venue - · Liaising with our partner venues to maintain our professional relationships - · Take photos & videos of our guests throughout the evening - · Keep the party vibe alive, no crawler left behind! - · Work with our team and the venues to provide a truly memorable (but probably somewhat hazy) night out ** How to apply:** To apply, please send your CV, and more importantly, a bit about why you are the ultimate Party Host. Please answer: - · What makes you a quality host on a night out? (Don’t be modest!) - · What’s your spirit animal & why? - · Any relevant work hosting or working with large groups? (Or that demonstrate your organisation skills) - · Any social media links or portfolios for photos/videos
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.
Letting Sales Agent (Birmingham) | Home Made At Home Made we focus on creating a high-performance environment and celebrating success together. This role is part of our field sales team, working together to achieve a common goal of finding the right property for prospective renters and above all, making it a stress free, transparent experience! This is an ideal opportunity for someone looking to accelerate their development with a rapidly growing property technology start-up. This role is a remote role, working within the Birmingham area, with quarterly trips to London to reconnect with the team in person. The role will also require travel outside of Birmingham depending on business requirements (i.e. Manchester, Watford, London). *note that all travel is done through public transport If you are a self starter and someone who thrives with independent working, then this role is the one for you! No prior real estate experience is required, but sales skills and customer service is a must. Salary: Basic £25K + competitive uncapped commission (OTE £40,000+) Working Hours: Tuesday to Saturday 9am-6pm including evening viewing depending on demand. Location: The role involves daily travel across Birmingham using public transport. Additionally, depending on business needs, you will have the opportunity to conduct viewings in major cities such as London and Manchester (no driving license required). You have my attention... tell me more about Home Made! Home Made is the fastest-growing property technology company that is fixing renting for good! By combining technology and a customer-centric approach, we are making the renting experience to be better, safer, and fairer for all. Our work culture is based on driving change, working with integrity, and encouraging a diverse workforce where everyone has the right to be heard. Together we are on a mission to fix renting for good! Role responsibilities: The Lettings Agent will play a vital part in developing face-to-face relationships with our customers and delivering high-quality offers on marketed properties. Your responsibilities would include: - Work with our large Build to Rent portfolios and conduct viewings with prospective renters on a daily basis. - Provide strong customer service to prospective renters prior, during and post viewings. From introducing potential renters to their future homes, to supporting them in making that all-important decision, you'll play a pivotal role in shaping their rental experience - Showcase your knowledge and expertise, by highlighting the unique qualities of our properties, from the amenities, room capabilities, building offerings, to the best local parks, coffee shops, bars etc, tailoring your recommendations to each customer's lifestyle. - Diligently and comprehensively record data for client reporting - In quieter times jump on the phone to answer further inquiries – options for additional commission if you book in a viewing, conduct the viewing AND they move in. - Work in partnership with our Account Management teams and Operations teams to get the best out of our properties and operating processes - Head down to our London office on a quarterly basis to connect with the wider team for training and team events. - Be a Home Made culture and values champion internally and externally – professionalism, integrity and customer centricity are key to our Sales Associates standing out from the rest, our expectations are high! About You: - You enjoy the world of sales and embrace a customer-first mentality - Strong communication skills, professional and personable - A self-starter who is driven to succeed and loves hitting targets - You’re a quick thinker and capable of assessing a customer’s needs - Possess fantastic organisational skills so you can manage and prioritise your time/tasks effectively Benefits of working with us: - Competitive Holiday: 24 days leave + your birthday off! - Office events (summer social and Christmas party) - Opportunities to upskill in your career through our Learning and Development Programs - Employee perks – discounts for your favourite stores, cinema etc We are an equal opportunity employer Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law. Home Made is an equal opportunity employer and will offer reasonable adjustments to applicants in our recruitment process. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to contact us.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
Job Title: General Manager – Hobson’s Fish & Chips Location: Central London (Charing Cross) Job Type: Full-Time Salary: Competitive, based on experience + performance bonus About Us: Hobson’s Fish & Chips is a well-established, high-volume fast-casual restaurant located in the heart of London’s busiest tourist districts. Known for quality, speed, and consistency, we serve thousands of customers weekly across multiple central locations. We are now looking for a driven, experienced General Manager to lead day-to-day operations and deliver exceptional guest experiences while maintaining operational excellence. Key Responsibilities: Lead and oversee the daily operations of the restaurant, ensuring smooth and efficient service during high-volume periods Manage, train, and motivate a diverse front and back-of-house team to consistently deliver high standards Drive team performance through clear KPIs and accountability, including sales targets, labour cost, and customer satisfaction Manage rotas, shift planning, stock control, and supplier coordination Ensure compliance with food safety, hygiene, health & safety, and licensing regulations Handle customer complaints or escalations professionally and promptly Support recruitment, onboarding, and staff development in collaboration with senior management Report weekly performance metrics and operational updates to ownership Requirements: Minimum 2 years of experience in a management role within a busy restaurant or quick-service environment (experience in fish & chips or high-turnover hospitality preferred) Proven leadership and team management skills Strong understanding of fast-paced service operations, stock and cost control, and customer service excellence Ability to stay calm and focused under pressure Proficiency in rota planning, POS systems (e.g. SambaPOS), and basic financial reporting Flexible availability, including weekends, evenings, and public holidays Eligibility to work in the UK What We Offer: Competitive base salary Quarterly performance-based bonuses Meals on shift Career progression opportunities within a growing brand A central London location with high footfall and brand recognition
Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
We’re Hiring at 93 Degrees Coffee – Join Our Team and Help Shape the Future of a Local Favourite 📍 213 Regents Park Road, London ☕ Serving Illy Coffee | Est. 2019 | Family-Owned | Premium, Homemade Food About Us: 93 Degrees Coffee is a well-loved, premium coffee shop rooted in Italian and French café culture. Since 2019, we’ve been serving Illy coffee, homemade lasagna, fresh Italian paninis, soups, and whole food meals – all crafted with care and served with warmth. As we head into an exciting new chapter, we’re refreshing our brand and operations – and we’re looking for exceptional talent to join us. Who We’re Looking For: We’re hiring for two levels of roles, both essential to delivering our 5-star service: (Please do email us if you are unsure) Open to Full & Part time 1. Experienced Cooks & Baristas You’ll: - Prepare high-quality breakfasts, pastas, paninis, and homemade meals. - Brew exceptional Illy coffee with consistency and precision. - Provide warm, efficient, and reliable customer service. - Maintain a clean, fast-paced kitchen and front-of-house environment. - Use our POS system and follow opening/closing procedures. 2. Senior Staff – Cooks & Baristas with Leadership Drive (manager) You’ll do all of the above plus: - Take ownership of inventory, ordering, and “just-in-time” stock management. - Help refine our food and drink offering as part of our brand refresh. - Adapt to new food trends and improve our menu quality and efficiency. - Drive business growth by supporting our management with day-to-day operations. - Motivate and guide junior staff with a customer-first approach. Why Join Us? ✅ Competitive Pay (Based on Experience) 🎯 Bonus Potential & Wage Increases Linked to Business Growth 💼 Autonomy & Responsibility in a Family-Run Business 🕰️ Flexible Scheduling (Ideal for Long-Term Team Members) 🌱 Be Part of Our Refresh and Growth Strategy in 2025 What We Expect: - Strong cooking and barista skills (non-negotiable) - Efficient under pressure and fast-paced environments - Excellent customer service and communication skills - Reliable, organised, and a team player - Passionate about food, coffee, and continuous improvement Sound like you?
📍Location: Central London (Edgware Road & Covent Garden) Job Type: Full-Time Start Date: Mid-July (handover provided) Salary: Competitive, based on experience About the Role: Coffee Island, one of Greece’s most recognised specialty coffee chains, is expanding in London. We’re looking for a dedicated and experienced Store Manager to lead operations at our Edgware Road store while overseeing the performance of our second location in Covent Garden. Key Responsibilities: - Lead the day-to-day operations of the Edgware Road store - Provide oversight and performance support to the Covent Garden store - Manage, train, and develop a team of baristas and team leaders - Create and manage staff schedules and rotas - Maintain accurate stock levels and coordinate with suppliers - Monitor daily sales, reporting, and store KPIs - Ensure high standards in customer service, hygiene, and compliance - Liaise with senior management to drive operational improvements Requirements: - Minimum 2 years of management experience in hospitality or retail coffee - Strong leadership, team management, and communication skills - Highly organised and capable of multitasking across two locations - Proficient in POS systems, reporting, and stock control - Hands-on, proactive, and results-driven - Flexible and reliable, with the ability to travel between stores as needed What We Offer: 1. Competitive salary based on experience 2. Full handover and training support 3. A positive, fast-paced environment with strong brand identity 4. Opportunity to grow within a recognised international franchise
Job Summary: As a Sales Specialist, you will play a key role in building strong customer relationships and achieving sales targets across the UK. You’ll be responsible for presenting our product range, handling inquiries, and working closely with the wider sales and marketing team to expand our reach in both retail and online markets. ** Key Responsibilities:** - Promote and sell our luggage products to individual customers and business clients - Identify customer needs and recommend suitable products - Build and maintain relationships with retail partners and distributors - Meet and exceed monthly and quarterly sales targets - Provide post-sale support and ensure customer satisfaction - Conduct product demonstrations and attend trade events as required - Maintain accurate records of leads, sales, and customer interactions - Collaborate with the marketing team to support promotional campaigns ** Requirements:** - Proven experience in sales, preferably in retail, fashion, travel goods, or lifestyle products - Excellent communication and interpersonal skills - Strong understanding of customer service and consultative selling - Ability to work independently and manage time effectively - Goal-oriented mindset with a track record of meeting or exceeding targets - Flexibility to travel within the UK if required (for trade shows, partner visits) ** Desirable:** - Experience in luggage, travel gear, or fashion retail - Familiarity with CRM tools and e-commerce sales platforms - Multilingual (a plus, but not essential)
CR WHITECHAPEL LTD is seeking a dedicated and experienced Café Manager to lead the daily operations and continue the growth of our established café in Whitechapel. This is a fantastic opportunity for a motivated individual with a proven track record in hospitality management to take charge of a dynamic and customer-focused environment. Key Responsibilities: Manage the day-to-day running of the café, ensuring smooth and profitable operations. Develop and implement rotas, delegate responsibilities, and monitor team performance. Supervise, support, and train team members to maintain excellent service standards. Analyse sales data, customer feedback, and operational efficiency to improve business strategies. Ensure top-tier customer service, resolving complaints and queries effectively. Oversee stock control, liaise with suppliers, and manage inventory to reduce waste and cost. Enforce compliance with health & safety, food hygiene, and all regulatory requirements. Assist in recruitment, onboarding, and training of new staff to build a motivated and high-performing team. Prepare regular reports on performance and provide actionable recommendations. Support marketing and business development efforts, including product launches and promotions. Skills and Experience Required: Minimum 3 years of experience in a similar managerial or supervisory role within the hospitality or takeaway sector. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities with a customer-first mindset. Competency in Microsoft Office and basic financial/operational reporting tools. Experience in implementing business strategies to drive efficiency and satisfaction. Solid understanding of food hygiene, safety standards, and legal compliance. Ability to lead under pressure and resolve problems proactively. Motivational leadership style with proven experience in team development. Working Hours:** 37.5 hours** per week
Who are we? We are the FLOWERS EXPERTS! An international company actively growing in the UK market is looking for a skilled, creative and vibrant Team Lead Florist to join our dynamic team! What we are offering? - Pay every week!!! - Enjoy the flexibility of the self- employed position - Work& life balance with the morning ( 7am- 2pm) and/or our afternoon shift ( 1pm-8pm) Who we are looking for? - 3+ years of experience in the Flower industry! - Ability to effectively work independently and in a team environment - Ability to design and create various floral arrangements ( bouquets and centerpieces) - Great and proven customer service skills and of course .. passion for flowers! - We appreciate your consideration, however only chosen applicants will be contacted. - My Flowers is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for all applicants, without regard to their race, color, national origin,religion, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
Job Title: Warehouse Manager Ready to step into an amazing career? Join us in a leading role as Warehouse Manager. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. What you will do: You have to manage storage and warehousing plan, organise, and co-ordinate the activities and resources necessary for the safe and efficient receipt, storage and warehousing of goods and for the maintenance of stocks at an optimal level. Lead and manage an assistant manager, Supervisors and a growing team of warehouse staff, providing clear daily instructions and expectations. Ensuring that staffing levels for both warehouse operations and deliveries by managing staff rotas effectively. Prioritise picking and dispatch of goods, ensuring timely and accurate fulfilment. Handle returns and customer disputes professionally and efficiently. Work closely with customer service teams to resolve customer issues promptly. Manage the booking of containers and other door deliveries to the warehouse. Supervise the receipt and inspection of incoming goods to ensure that accurate records are maintained. Ensure compliance with all Health & Safety policies and procedures within the warehouse. Oversee all stock control processes, including replenishment, goods in, and dispatch. Take the lead with the yearly warehouse stocktake. Manage warehouse equipment, stationery orders, and operational supplies. Ensure all orders are dispatched accurately and on schedule. Generate reports and statistics on warehouse operations as required. What You Will Need to Have: Proven experience in a warehouse management role. Excellent organisational and planning skills to manage stock and deliveries. Good knowledge of stock control. Experience in handling customer disputes and returns professionally. Strong understanding of Health & Safety legislation and compliance requirements. Ability to produce reports and operational statistics Strong problem-solving skills and ability to work under pressure. Experience using Microsoft Office, warehouse management systems (WMS). Excellent communication skills with the ability to liaise with internal and external customers. What You’ll Get in Return · Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. · Competitive remuneration package of £40,000 and paid holidays · Permanent job · Training and ongoing continuous professional developments. Once your application has been reviewed if it matches to the requirements of the role we will get in touch to chat about your application. The process will include a telephone interview. We look forward to receiving your application.
Overview DONDON DINING LTD, trading as Buy & Bite, is looking for a proactive and hands-on Restaurant Manager to oversee the daily operations of our fast-paced, modern Asian eatery. The Restaurant Manager will be responsible for ensuring smooth front- and back-of-house operations, upholding high standards in food quality, service, hygiene, and brand presentation. This role requires strong leadership, operational focus, and a commitment to excellent customer service. The ideal candidate will lead the team to maintain consistent performance, ensure customer satisfaction, and support the restaurant’s growth in both dine-in service and delivery through HungryPanda. Key Responsibilities · Manage day-to-day operations of the restaurant, including staffing, inventory, cleanliness, and service flow · Lead, train, and motivate front-of-house and kitchen staff to deliver consistent food quality and excellent customer experience · Ensure full compliance with company policies and food safety regulations · Monitor inventory and coordinate with suppliers for timely restocking · Oversee staff scheduling, attendance, and in-store coordination · Handle and fulfil online orders through the HungryPanda delivery platform · Maintain overall shop presentation in line with brand standards · Address and resolve customer feedback and complaints professionally · Provide regular performance and sales updates to company management Requirements · Previous experience in restaurant or café management, preferably in fast-casual or Asian cuisine concepts · Strong leadership and team management skills · Excellent communication and organisational abilities · Familiarity with POS systems and HungryPanda platform operations · Fluent in English; Mandarin or Cantonese is a plus but not required · Willingness to work flexible hours, including weekends and peak periods
What we’re looking for: Proven experience on the floor Confident in taking orders and delivering excellent drinks Skilled in checking and counting stock Ability to work efficiently under pressure Passionate about customer service and creating a great atmosphere If you’re enthusiastic, reliable, and ready to be part of a dynamic team, get in touch! We look forward to hearing from you!
Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)
Fisherman Greenwich is looking for enthusiastic, reliable individuals to join our team! Whether you’re starting out or ready to take on a leadership role, we have flexible positions available for Team Members, Shift Supervisors, and Team Leaders. About the Roles: Team Member: Help prepare and serve delicious fish and chips, provide excellent customer service, and keep the shop running smoothly. No experience needed—we provide full training! Shift Supervisor: Support daily operations by leading the team during shifts, ensuring great service, and assisting with shop management. Ideal for those ready to step into a leadership role. Team Leader: Manage shifts, lead the team, handle customer enquiries, and help improve our service and operations. Leadership experience is a bonus, but we offer training to help you grow. What We Offer: Competitive pay from £8 to £10 per hour based on role and experience Flexible working hours (evenings, weekends, part-time, and full-time) Friendly, supportive team environment Full training and opportunities for career growth What We’re Looking For: Positive attitude and willingness to learn Reliable and hardworking team players Good communication skills Flexibility to work evenings and weekends How to Apply: Please send us a message with: Your availability (days/times you can work) Whether you're looking for part-time or full-time Where you're based and how far you are from Greenwich We’ll be in touch to arrange a quick chat!
We are seeking an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and the ability to create a welcoming environment for both clients and staff. As a Salon Manager, you will be responsible for ensuring exceptional customer service, managing a team of stylists, and driving sales to achieve business goals. Duties • Develop and implement sales strategies to achieve and exceed revenue targets • Lead and supervise staff to ensure high standards of service and professionalism. • Manage scheduling and appointments to optimise staff utilisation and client satisfaction. • Train and mentor staff in techniques, customer service, and product knowledge. • Oversee daily salon operations, ensuring efficiency and adherence to protocols • Implement marketing strategies to increase client retention and attract new customers. • Handle client inquiries, complaints, and feedback with excellent phone etiquette. • Monitor inventory levels and order supplies as needed to ensure smooth operations. • Ensure compliance with health and safety regulations within the salon. • Establish and maintain relationships with local businesses and event organisers to generate referrals. • Attend industry events and community gatherings to promote the salon and expand its network. • Collaborate with beauty influencers to enhance brand visibility Experience • Proven experience in a managerial role within the beauty or salon industry is essential. • Strong organisational skills with the ability to manage multiple tasks effectively. • Excellent time management skills to prioritise responsibilities efficiently. • Demonstrated leadership abilities with experience in team management and supervision. • Bilingual or multilingual skills are highly desirable for effective communication with diverse clientele. • A passion for sales with the ability to promote products and services effectively. If you are a motivated individual with a flair for leadership in the beauty sector, we invite you to apply for this exciting opportunity as our Salon Manager.
lead waiter/ waitress, - experiences in Japanese restaurant, - help to set up restaurant, ensure opening and closing are completed according to schedule - lead a small team of front house staff - Run tickets and ensure smooth customer service . - bring and establish customer service standards in a high end setting . - training and hiring new staff
We are seeking a passionate and dedicated Barista to join our vibrant team at Battersea Brew. As a Barista, you will be responsible for creating exceptional coffee experiences for our customers while ensuring a welcoming and friendly atmosphere as well as creating content on a daily basis. Your role will involve not only preparing high-quality beverages but also engaging with customers to provide outstanding service, and working with the marketing team to promote the coffee shop online. If you have a love for coffee and enjoy working in a fast-paced environment, this could be the perfect opportunity for you. Duties Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks. Maintain cleanliness and organisation of the coffee station and seating areas. Assist with food preparation, ensuring adherence to food safety standards. Engage with customers in a friendly manner, taking orders and providing recommendations based on their preferences. Manage time effectively to ensure prompt service during busy periods. Manage content creation duties throughout the shift without interrupting service. Handle cash transactions accurately, utilising basic maths skills for processing payments. Monitor inventory levels of coffee beans, milk, syrups, and other supplies; report any shortages to management. Uphold high standards of hygiene and cleanliness in accordance with food safety regulations. Requirements Previous experience in food preparation or as a Barista is essential. Strong time management skills to handle multiple tasks efficiently in a busy environment. Basic maths skills for cash handling and order processing. Knowledge of food safety practices is preferred. Excellent communication skills with the ability to engage positively with customers. A passion for coffee and willingness to learn about different brewing techniques and products. Join us as we create memorable experiences one cup at a time!
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements: •Positive attitude and experience is required. •Must have the stamina to work full time be flexible and do long shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system.