Customer service team lead jobs in Sheffield - Page 2Crear alertas

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Lead daily operations of th

You must be data centric, motivating and contribute, alongside other Team Leads to build a cross collaborative and skilled team with focus on customer service excellence, alignment to relevant KPI’s and learning and development. The Customer Support Team Lead will be responsible for improvements i

Your Key Responsibilities Will Include:Patrolling on‑street and off‑street parking areas on foot or by vehicle, in line with service instructionsIdentifying parking contraventions and issuing Penalty Charge Notices (PCNs) fairly, accurately and consistentlyDealing politely and professionally wit

A local government authority in Greater London seeks a critical Customer Services Leader to oversee operations and enhance service quality. This role requires managing a multi-channel customer service system and improving operational efficiencies while ensuring staff welfare and public safety.

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

A global technology service provider in London is seeking an experienced Onsite Lead IT Support Engineer to manage a customer-facing team. This role involves leading and mentoring engineers, ensuring service delivery excellence, and maintaining client relationships. The ideal candidate has 4-6 years

Responsibilities include guiding team members, optimizing commercial performance, and delivering exceptional customer service. A leading retail organization is looking for a skilled Store Manager for its location in London. Candidates should have experience in team development and strong communicati

A leading fintech firm in Greater London is looking for a Customer Interaction Team Leader to oversee customer service delivery. Responsibilities include managing a high-performing team, ensuring compliance with regulations, and improving customer satisfaction metrics. The ideal candidate will have

A leading engineering company in the United Kingdom is seeking a Team Leader for their Service team. This role focuses on developing the team, managing customer requirements, and ensuring safety compliance. Candidates must have proven experience in field service, strong communication skills, and the

A leading fitness technology company is seeking a Team Leader for their new in-house engineering team. In this hybrid role based in the UK, you will manage performance and costs, ensure adherence to repair protocols, and improve customer satisfaction. The ideal candidate has strong team management s

A leading technology recruitment agency is seeking a Field Service Manager to manage a team of Field Service Engineers. The ideal candidate will have experience in high-value capital equipment sectors and possess strong commercial and customer relationship skills. Responsibilities include managing c

In this role, you will oversee the daily workshop operations, support service managers, and ensure high customer satisfaction. A leading automotive retailer in England seeks a Workshop Controller to be a vital part of the Retail Centre. Join us on our growth journey and be part of a community that v

A customer-focused retail company in the UK is seeking a Customer Sales Supervisor to lead a team, deliver excellent service, and ensure safety for both colleagues and customers. This role involves building customer loyalty, handling service requests, and preparing quotes. Ideal candidates will have

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. As part of a team of specialist Service Advisors you are the face of our Bodyshops. As the first point of contact you will liaise directly with

A leading global real estate services firm is seeking a Maintenance Manager to oversee a field service team in London. Ideal candidates will possess leadership skills, experience in team management, and the ability to handle complex information. This full-time position offers a chance to lead and de

To lead, manage and continuously improve the quality, performance and efficiency of the Customer Services operations across multiple sites and hybrid working arrangements, informed by industry-leading best practice. This is a critical leadership and management role in Haringey's Customer Services op

The Role: Customer Service Accreditation Lead. M&G Life also has an international presence with teams in Ireland and Poland, using a mix of insourcing and outsourcing service operations to sell to domestic and international markets. Coordinate with capacity planning and operational teams to align wo

Responsibilities include stock management, cutting meat to order, and leading a small team while maintaining high standards of customer service and food safety. A leading food wholesaler in the UK is seeking experienced butchers to manage their butchery departments. This exciting role allows you to

Join a forward-thinking company as an Autocentre Manager, leading a dynamic team in the UK's largest automotive service provider. If you're passionate about leadership and customer satisfaction, apply today and be part of an inclusive workplace that values diversity. This exciting role offers the ch

As part of a team of specialist Service Advisors you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. As the first point of contact you will liaise directly with the customer

You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service solutions. A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. This full-time role offers a competitive salary starting at £14 hourly along with service charge, tips, and holiday pay. Candidates should have experience in high-qua

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

This role involves leading the Aftersales Team, focusing on exceptional customer service and achieving profitability targets.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service. This full-time position offers

A growing fintech company seeks a Customer Interaction Team Leader to manage effective customer service, ensuring compliance and satisfaction. This role involves collaboration with multiple teams like AML and Compliance, while leading a team oriented towards continuous improvement in a regulated env

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service. Ideal candidates will h

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

A leading retail company in Greater London seeks a Store Manager to lead a team and foster a positive work environment. The role involves guiding the team, ensuring a customer-first approach, and using data to track progress. Candidates should have proven leadership skills and be comfortable with te

A leading tech firm in Sheffield is seeking a Customer Support Team Leader to manage and develop a squad focused on achieving customer service excellence. The role includes line management, KPI tracking, and statistical analysis of team performance.

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

This role involves managing a workshop team, overseeing machinery maintenance, and ensuring health and safety compliance. A leading recruitment firm in the plant hire industry is seeking a Workshop Manager in Enfield, London.

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction. Previous MSP experience and strong leadership skills are essentia

A charitable organization in Waltham Forest is looking for a Volunteering Team Lead to build and manage a team of peer mentors and volunteers. This pivotal role involves collaboration, training, and supporting volunteers to enhance service delivery. Join us to make a real difference in our services.

A leading postal service provider based in Sheffield is seeking a Helpdesk Service Team Leader to lead a team delivering a high-quality customer-focused HR service. Join a dynamic team at the forefront of customer service excellence. Responsibilities include analyzing call trends, monitoring service

A leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. Working at the firm promotes a positive and collaborative culture where you can significantly impact client services and customer experiences. This

Candidates should have a strong track record in service design, exemplary skills in journey mapping and service blueprinting, and the ability to work with cross-functional teams to drive customer-centered outcomes. A leading media and entertainment company in the UK is seeking a Lead Service Designe

As the first point of contact you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience. We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, an

A leading automotive retailer in Sheffield is seeking an experienced Workshop Controller to supervise a team of Technicians and Apprentices. The ideal candidate will have a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair, with experience in a busy Service environment. As a crucial par

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. You will work closely with v

A market-leading provider of packaging solutions in the UK is seeking a Customer Service Lead to oversee daily operations and ensure high-quality service delivery. The ideal candidate will have strong leadership capabilities, with at least 2 years of supervisory experience in customer service. Respo

A leading property services company in Greater London is seeking a Senior Planner to drive productivity and manage a dynamic team. You will enhance service improvements, manage resource diaries, and collaborate with site teams and clients. The ideal candidate possesses strong leadership abilities, e

Strong leadership and customer service skills are essential. A retail business in the United Kingdom seeks an experienced Team Leader to manage operations at their Acorn Reuse Shop in Trinity. This role requires overseeing daily operations, managing health and safety, and leading a team of 15-20 sta