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You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. This role is ideal for someone who can work independently, exercise sound judgment, and build

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward be

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Experienced with Customer Success platforms (e.

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

A leading global HR platform in the UK is seeking a Customer Success Manager to drive engagement for SMB clients. The role involves managing a portfolio of customers, leveraging AI tools for communication, and hosting enablement programs to enhance customer experience.

The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and services. The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio

A successful 'Customer Success Manager' should have:. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team:. Assist the Senior Manager in refining Customer Success processes.

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. The ideal candidate will have a minimum of 3 years in customer service, demonstrate strong communication skills, and thrive in a fast-paced setting.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

A leading tech employer in London is looking for a Graduate Customer Success Manager. You will build relationships with customers to ensure they achieve their goals using the company's product. The role requires strong customer support and account management skills.

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Drive product adoption, customer satisfaction, and overall influence on customer health score

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our serv

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. This role is critical to ensuring customers realize value, adopt the platform successfully, and expand their usage over time. In this role, you will be working with Fre

As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

A global technology firm in London is seeking a Customer Success Manager who will work with enterprise clients to maximize product adoption and satisfaction. Ideal candidates should have over 4 years of experience in customer advocacy or related fields and be proficient with CRM software.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Customer Success Manager, Commerce Cloud / E-Commerce Space.

As an EMEA Customer Success Manager you will develop trusted‑advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Account Managemen

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Join to apply for the Customer Success Manager (CSM) role at Phyron AI.

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

Enterprise Customer Success Manager (French speaker). Sign in to set job alerts for “Customer Success Manager” roles. Italian- Customer Success Manager: Program Specialist.

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). The Customer Success Team is part of DoorDash

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor thro

Customer Success Manager - Online Brand Protection. Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager - Creator Monetization platform (Remote).

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Proven success in and genuine enthusiasm for working directly with customer.

The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Customer Success Manager (CSM). Manages day-to-day customer interactions and success plans.

You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. The customer success motion becomes more efficient and scalable over time. Create scalable success motions: Playbooks, health sco

Founding Customer Success Manager. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance leads at ambitious companies. Design and own the end-to-end customer success lifecycle, including onboarding, engagement, and retention strategi

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Ability to explain technical solutions, est

A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion across enterprise accounts. This strategic role requires building strong relationships with key stakeholders, ensuring customer success, and collaborating closely with

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

Customer Advocacy: Representing the customer's interests and ensuring their needs are communicated effectively within the company. Customer Feedback: Gathering customer feedback and insights to drive product improvements. Customer Success or Account Management role.

A dynamic tech firm in London is seeking Customer Success Professionals (CSMs) to enhance customer relationships. The ideal candidates will have over 2 years of experience in customer success or account management with a strong focus on CRM and digital marketing.