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Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. Familiarity with CRM software and

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. You will act as a

We’re hiring a part-time Customer Success contractor located in the UK or Ireland to support our growing team as our customer base continues to expand. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. Customer Success o

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support customer goals and long‑term success. Experience in Customer Success, Account Management,

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support and Customer Success. Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or e

Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help customers realise their climate ambitions. Collaborating and working in tandem with the Sales and Product team to orchestrate the necessary resources to foster a seamless customer experience an

Founding Customer Success Manager. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance leads at ambitious companies. Design and own the end-to-end customer success lifecycle including onboarding, engagement, and retention strategie

A travel technology company in London is looking for a Customer Success Manager to enhance customer relationships and maximize satisfaction with Duffel's solutions. The ideal candidate will have 5+ years of experience managing enterprise customers, strong communication skills, and analytical prowess

A cloud-based finance solutions provider in Greater London is looking for a Customer Success Manager who will engage with high- and medium-tier customers to enhance their experience and maximize their investment. This role is vital in driving customer satisfaction and retention while identifying gro

We are looking for a highly motivated Customer Success Manager to drive the success of our premium-tier customers. Collaborate internally to share customer feedback, inform product improvements, and contribute to overall customer success strategy. Customer Success Manager – Circle Plus – United

LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and sa

A growing AI-powered video platform in Greater London seeks a commercially minded Customer Success Manager to drive revenue retention and growth. You will require 3-6 years of experience in Customer Success or Account Management in a B2B SaaS environment, strong analytical skills, and the ability to

A cybersecurity firm in Greater London is looking for an experienced Customer Success Manager to focus on public sector customers. The ideal candidate should have over 3 years of experience in Customer Success, preferably in B2B SaaS or Cyber Security. Responsibilities include managing a customer po

Join as one of the earliest members of a growing Customer Success function shaping best practice, influencing product direction, and owning commercial performance across a diverse portfolio worth c. A natural communicator who enjoys spending time with customers and building strong relationships. You

Join a group of effective and passionate customer success managers and product specialists that fosters teamwork, open communication and innovation. Role: Product Specialist (Customer Success Manager) in a hybrid role based in London. Work closely with the sales team to monitor the client’s platfo

Support Customer Success Managers in managing relationships with life sciences and healthcare clients using Real World Evidence solutions. Motivated to grow into a full Customer Success Manager role. We are currently seeking a Junior Customer Success Manager in the UK to join our team and collaborat

A leading marketing technology company in London is looking for a Customer Success Manager to manage mid-market business customers. In this role, you will cement relationships, assist with product adoption, and improve customer success processes. The ideal candidate has 1-2 years of experience in cu

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Take responsibility for the customer’s overall success with Adobe’s Document Cloud platf

Graduate Customer Success Manager. You'll be responsible for building strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or service.

A leading digital experience platform in the UK is seeking a Customer Success Manager to work with EMEA customers, ensuring they maximize value from the platform. The role involves driving customer programs, aligning value expectations, and fostering strong customer relationships. Ideal candidates w

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

Customer Success Manager, Account Manager, or similar role. At Affinity, we’re passionate about our customer's success and looking for strategic, results-driven CSMs. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. Serve as the voice of the customer internally, influencing product roadmap and service improvements.

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sa

We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever‑growing customer base. You’ll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Contrib

The OpportunityAs a Technical Customer Success Manager at Akuity, you will guide customers through their Argo journey, drive adoption, and ensure they realize maximum value from Akuity’s platform. Technical Customer Success Manager, EMEA€“. Customer Success, Technical Account Management, or si

We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. What makes

As a Customer Success Manager for Corporate Traveller, your purpose will be to drive customer profitability, retention, and growth. Sales and Customer Service, Commercial. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the grea

A leading investment software firm in the UK is seeking a Customer Success Manager to oversee client implementations for top investment firms.

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

We are looking for a Manager of Customer Success UK, Ireland & France to lead local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. Manager of Customer S

Join as the second Customer Success team member and help the business build a best-in-class customer retention! Reporting into the Head of Customer Success, you’ll focus on onboarding, adoption, renewals, and upsells – driving both customer outcomes and commercial growth. Customer Success Manage

Customer Success & Renewals Manager, Mid-Market, EMEA. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. This individual will also have a chance to design and deploy 1:many solutions that will impact how we serve our b

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive sponsor with key relationships. Recruit, train, and lead a team o

Customer Success Manager page is loaded## Customer Success Managerlocations: London Officetime type: Full timeposted on: Posted Todayjob requisition id: JR101165Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Job

Smarsh is seeking a Strategic Customer Success Manager to join our Enterprise Customer Success organization. This includes end-to-end customer life cycle managing customer adoption and growth, health, governance, and retention in partnership with your Account Executives. BA/BS degree in business/tec

A leading SaaS company is looking for a Customer Success Manager to ensure customer satisfaction and success.

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. Mapping