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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI,

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-speci

Customer Success Manager to enhance customer adoption and satisfaction. The ideal candidate will have at least 5 years in customer-facing roles, possess strong interpersonal and analytical skills, and demonstrate a customer-centric mindset. In this role, you will manage a portfolio of customers, ens

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every d

Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Proven experience in a Customer Success, Solutions Engineer, or Commerci

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

A leading legal tech company in Greater London seeks a Customer Success Manager to enhance customer relationships, drive product adoption, and ensure client success post-sale. The ideal candidate has over 5 years of experience in Customer Success within a high-growth SaaS environment, with strong co

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka. We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Prior experience

As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio — including API, Claude. This role demands exceptional people leadership combined with deep product knowledge

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Job Title: Customer Success Manager. Review customer success metrics such as usage, engagement and renewals.

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills.

A healthcare technology company is seeking a Customer Success Manager to enhance relationships with NHS clients in the UK. Ideal candidates will have experience in Customer Success or Account Management, particularly within the NHS framework, and possess strong analytical skills to drive improvement

Are you a team player who thrives in a fast-paced, customer facing environment? As a Service Delivery Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. Develop a

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. You'll own the full customer lifecycle, from onboarding and train

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). Create and continuously improve customer success best practices and documentation.

A reputable travel company in London is seeking a Customer Success Manager to drive customer profitability, retention, and growth. The ideal candidate will have experience in customer management and a proven ability to communicate product knowledge clearly.

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior

We are seeking an energetic Customer Success Manager who has a passion for delighting customers by delivering winning strategies and solutions. Build and maintain customer relationships in order to drive product adoption, expansion, and customer advocacy. Years Experience in Customer Success, Soluti

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value reali

Technical Client Success Manager (TCSM). The TCSM serves as the Voice of the Customer, proactively identifying opportunities to enhance Protex’s product and service offerings, sharing actionable insights with internal teams, and contributing to the continuous improvement of client success processe

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

A leading payments technology company in London is looking for an Enterprise Customer Success Manager. You will manage top-tier enterprise customers, drive growth, and ensure long-term success. Candidates should have 5 years of experience in similar roles and a proven track record in building custom

As an Entry-Level Customer Success Manager, you will support our EMEA software customers in achieving maximum value from their investment and ensuring a positive customer experience. As a regional customer success manager, you are responsible for the post-sale customer experience, providing best pra

We are looking for an Customer Success Manager who will partner with our Client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Enterprise Customer Success Manager - Ecommer

Determine individualized customer success plans for your customers, utilizing net promoter score (NPS) metrics and other customer data. The Customer Success Manager (CSM) will be responsible for generating repeatable strategy of technology adoption for AvePoint customers. Identify and understand a c

A leading cybersecurity company is seeking a Sr Customer Success Manager to join their team in the UK. The ideal candidate will bring over 4 years of experience in SaaS or Tech customer success, possessing strong communication skills and the ability to drive customer adoption goals. This remote posi

A leading fintech company in the United Kingdom is seeking a Customer Success Manager to engage with customers and enhance their experience using the Airwallex platform. The ideal candidate will have at least 2 years of experience in customer support or account management, possess strong communicati

Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Our Customer Success team works proactively and prescriptively

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Join to apply for the Customer Success Manager role at Bottomline. You will measure a

A leading communication and broadcast company is seeking a Customer Success Manager to enhance customer satisfaction and manage key accounts effectively. Candidates should have substantial experience in customer success management and strong interpersonal skills.

We’re looking for a curious, people‑first Customer Success Manager to join our London team. In return, you’ll gain hands‑on experience with a powerful platform used by leading global brands, a clear path to grow your skills in SaaS Customer Success, and ongoing support through mentoring and

We’re looking for an Enterprise Customer Success Manager to join our team in London. As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Enterprise Custo

Reporting to the Customer Success Team Lead – you are energetic, driven, and care deeply about the success of our customers. Customer‑facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B S

Customer‑Focused : Proven success in customer success management, technical account management, or project delivery. Selectamark Security Systems plc—the UK’s leading provider of forensic DNA marking, asset tracking, and command and control solutions—is looking for a Customer Success Manager

A leading technology and logistics company in Greater London seeks a Customer Success Manager to enhance customer satisfaction and retention. This role involves managing customer relationships, developing success plans, and providing technical solutions. Ideal candidates have extensive experience in

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day‑to‑day customer engagement, account hygiene, and internal alignment are executed with excellence. Sign in to set job alerts for “Customer Success Manager” roles. This role is ideal for someone highl

A modern HR platform company in Greater London seeks an experienced Customer Success Manager to manage a portfolio of enterprise accounts. This role involves developing customer success plans, leading executive reviews, and driving platform adoption. The ideal candidate will have 3-5 years in Custom

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Following go-live your primary

A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. This role involves optimizing customer touchpoints, moderating community discussions, and creating tailored content for var

Devise customized success plans based on customers’ goals and challenges, holding customers accountable for driving action. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. In addition to base salary, our total com

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech / SaaS-based business. Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we’re

A leading real estate technology firm is seeking a Customer Success Manager to drive the success of their customers by ensuring they achieve measurable value from the products. You will need 3+ years in customer success, showcasing exceptional communication skills, and a passion for fostering strong

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.