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Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business based in Canary Wharf, London. The successful candidate will play a key role in supporting and growing an established customer base while working closely with tech

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. You’ll act as the customer’s champion, aligning their goals with Seeq’s solutions, driving adoption, and ensuring seamless renewals an

Customers, Customers, Customers – We win when our customers win. Customer Health Monitoring: Regularly monitor customer health indicators, identify potential risks, and develop proactive strategies to ensure continued success and satisfaction. Customer Advocacy & Programs: Collaborate with the Mar

We're looking for an experienced Senior Customer Success Manager on the Client Services team, who defines the ‘’farmer’’ mentality – someone who thrives on nurturing deep-rooted relationships and harvesting long-term value from a sophisticated book of business. Customer Success or Account

As a Senior Customer Success Manager, you are so much more than a traditional Account Manager. Our Customer Success team acts as strategic advisors for all our fast growing, high-growth, high-volume Shopify merchants. It will be essential that you are passionate about the success of our merchants, a

A leading Product Experience company in the UK is looking for a Senior Manager, Digital Customer Success to enhance customer satisfaction and retention. This role involves managing a team, developing digital strategies, and utilizing data insights to optimize the customer journey.

Job Title: Senior Customer Success Manager. We are seeking a highly motivated and experienced Senior Customer Success Manager to join our team. Manage a portfolio of strategic customer accounts, ensuring successful onboarding and ongoing engagement.

Senior Customer Success Manager (Public Markets & Trustees). Reporting to the Head of Customer Success, you will oversee the onboarding of public companies, guide clients through IPO transitions, and build scalable equity management processes. Direct influence on product development by representing

An innovative eCommerce platform is seeking a Senior Customer Success Manager to support and guide fast-growing merchants in achieving their goals.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

Exciting opportunity for an experiences Customer Success Manager to join a fast growing AI AdTech Retail Media platform, as the continue to scale their client facing team.

A growing SaaS video platform is seeking a Customer Success professional to drive customer experience and engagement. Ideal candidates have at least two years in a Customer Success role, are fluent in English, and possess strong skills in HubSpot. In this role, you will work across various functions

A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Drive product adoption, customer satisfaction, and overall influence on customer

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. We are seeking a proactive

You have proven experience in a customer success or account management role with a track record of successfully managing client relationships and hitting revenue targets. Lottie is looking for a Customer Success Manager to lead and nurture relationships with a growing portfolio of care operators acr

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.

Demonstrated success in continuous improvement and performance optimisation. Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Custom

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day-to-day customer engagement, account hygiene, and internal alignment are executed with excellence. This role is ideal for someone highly organised, analytical, and proactive, with strong operational discipli

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You’ve owned renewals, driven expansion, and worked cross-functionally to deliver success.

We're looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1-2 years dependin

As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Customer Success Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. Please apply by sending your CV along with a s

Founding Customer Success Manager. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance leads at ambitious companies. Design and own the end-to-end customer success lifecycle, including onboarding, engagement, and retention strategi

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Hands‑on experience with Corporate Performance Management (CPM) as a Customer Success Manager or in a customer‑facing role. Champi

Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. Customer Success Manager - FP&A. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

The Customer Success Manager is responsible for renewing contracts and growing spend commitment from Getty Images’ customer base, comprising French and English speaking clients across Europe. The Customer Success team works to maximize the lifetime value of our annual subscribers by positioning pr

A leading membership association in Greater London is seeking a Customer Success Manager to enhance member engagement and retention. The successful candidate will build relationships with members, serve as the first point of contact, and work with internal teams to address members' needs.

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. Ideal candidates will have 2-3 years of customer-facing experience and the ability to engage with senior stakeholders. This role focuses on maintaining and expanding cust

A leading technology company in Greater London seeks a Customer Success Manager to enhance product adoption and customer satisfaction. A commitment to customer success is essential. Applicants should have over 4 years of experience in customer advocacy or related fields and familiarity with CRM tool

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

A fast-growing HealthTech startup is seeking a Customer Success Manager to build and nurture client relationships across its product suite.

A leading technology company based in London is looking for a Customer Success Manager to enhance platform usage and client retention. Candidates should have 1-2 years' experience in customer-facing roles, strong communication skills, and a passion for customer success.

A global leader in the lottery industry is seeking an individual to join their Customer Service team. Candidates with previous experience in customer service, sales, or retail are preferred.

A fast-growing legal tech company in the UK seeks a Customer Success Manager to ensure clients leverage its document automation platform. The candidate will drive customer success by delivering tailored onboarding, monitoring client health scores, and identifying upsell opportunities.

A leading software company is seeking a Customer Success Manager for Document Cloud in London. Candidates should have at least 5 years of experience in customer success and excellent communication skills. The role involves building customer relationships and ensuring product adoption.

A fast-growing tech company in the UK is seeking a talented Customer Success Manager to join their Warrington HQ. Ideal candidates are driven, proactive, and possess a successful background in sales, especially within Tech B2B.

As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. Leading, coaching, and developing a team of Customer Success Managers across EMEA. You’ve spent significant time working dire

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

As a Customer Success Manager, you will act as a strategic advisor to Shield's customers, guiding them to achieve measurable business outcomes and maximize the value of the Shield platform. In this key role, you will be the strategic owner of customer health and a trusted advisor to Shield's enterpr