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We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Own a portfolio of enterprise client accounts as their primary success partner.

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Building a genuinely best-in-class product transforming how businesses handle c

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Drive customer onboarding, ensuring smooth implementation and successful integration of the platform.

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. B2B SaaS or services (customer success, account manage

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. You have a proven track record of effective

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. B2B SaaS or services (customer success, account management, or sales). This is a hybrid role combining customer success, account management, a

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operato

Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security re

This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. Ideal candidates will possess stron

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support customer goals and long‑term success. Share insights, risks, and recommendations with the

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. This

The next phase is commercial scale — and Customer Success is central to that. Building the Customer Success function from the ground up. Customer Success / TAM / Solutions / SaaS client‑facing role.

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

Develop and document advanced, cross‑functional, account strategies in Customer Success Plans, deliver success through value and insight relevant and unique to each customer. Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure b

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. You partner wit

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager – DACH.

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previousclient facing experience with ideally previous customer success experience.

The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product operations, and commercial teams to understand and implement a varied set of use cases. Customer Success is responsible for understanding, r

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. A passion for customer success and a des

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself. Proven work experience as a Customer Success Manager

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. The role requires strong customer relationship skills with at least 3-4 years of experience in tech or SaaS. The ideal candidate will manag

Customer Success Manager - Online Brand Protection (Spanish Speaking). As Client Success Manager, you’ll be the go-to partner for your customers, working closely with them to understand their needs, develop tailored solutions, and help them maximise value from the partnership. Customer Success Man

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.

The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior experience in relationship management, Account Management or operational management within financial services or a FinTech environment. You wi

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

A growing technology firm is seeking a Senior Customer Success Manager to manage enterprise (re)insurance clients in London/Chelmsford. The ideal candidate should have experience in Customer Success or Strategic Account Management, particularly within the insurance or SaaS sectors. This role involve

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Customer Success Manager or Technical Account Manager in a fast‑growing B2B SaaS organization. We’re looking for a Customer Success Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. As the quarterback of the customer experience, you wil

Lead value-based success plans, defining ROI, KPIs and success metrics aligned to customer business objectives. As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable bu

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. Influence strategy and design of the customer success methodology, including implementat

Ever run a restaurant and think “this system could work better if someone actually understood how we operate”? At Harri, we build workforce technology for hospitality teams - and we’re growing our UK Customer Success team. Have experience as a Restaurant Manager / Assistant Manager. Are custom

Customer Success Manager (CSM). You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improvements and go‑to‑market strategies. Communicate customer needs, challenges, and successes to internal teams, working closely wi

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. Be the product expert and provide training and services to successfully implement

A security solutions company is seeking a Customer Success Manager to guide clients through their security and compliance journeys. This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted adviso

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Deliver training and enablement to ensure customers achieve measurable outcomes.

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha