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Customer Success Manager, MidMarket, German Speaker (Strategic Customer Success Team). Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Customer Advocacy: Act as the voice of the customer within Semrush, advocatin

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our AI agent Fin, the most advanced customer service AI agent

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. They should also be able to provide insights on customer-to-busi

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager who will drive measurable outcomes for our SMB customers by owning the end‑to‑end lifecycle, ensuring high product adoption, and maximising net revenue rete

The Senior Manager, Customer Success & Service Management (Networks) leads and develops a team of Customer Success Managers and Service Managers to deliver a consistent, high‑quality post‑sales customer experience. The role is accountable for balancing customer outcomes, service reliability, and

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. You will be responsible for stakeholder engagement, service management, and improving customer satisfaction. The role requires a minimum of 5 years in cus

Customer Success, Account Management, or Implementation (bonus points for hitting growth targets). Customer Success, Implementation, or Account Management (startup experience preferred).

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business challenges by adopting Cloudflare while creating the revenue streams that help the company provide free serv

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. You will act as the trusted advisor for Tier 1 and Tier 2 contractors, driving adoption and expanding relationships with key accounts to ensure maximum value from the platform at every stage o

Leveraging a best practice model, you will guide customers along their journey to be successful in their goals, ensure they renew their subscriptions, and grow their product portfolio. Set benchmarks and customer expectations based on real customer data. Motivate customers to implement your recommen

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

A leading software solutions company in the UK is seeking a Strategic Enterprise Customer Success Manager to manage relationships with high-value clients in the fitness industry. This role involves upselling, driving feature adoption, and ensuring customer success. The ideal candidate has 3+ years o

Two to seven years of experience in Customer Success, Consulting, Market Research, or similar roles. Help customers scale from single team usage to multi‑team and multi‑market adoption. You will shape pilots, influence renewals, drive expansion, and represent the customer internally.

Build and execute success plans aligned with customer goals and product capabilities. Build Customer Success playbooks and new processes based on learnings. You’ll build trusted relationships, help customers ship faster, and turn every account into a success story.

The Customer Success Manager at Deepki will take charge of managing and supporting our customers in the deployment of our SaaS software solution. Customer Success Manager (F/M/X). Supporting customers in the operation and adoption of the application throughout the duration of the contract to ensure

Customer Success Manager (CSM). You will collaborate closely with customers, attend in-person meetings when needed, and work cross-functionally with Blink teams (Product, Solutions, Support, Growth, Delivery, Tech, and Professional Services) to ensure customer success at every stage of their journey

A B2B sales recruitment firm is seeking a remote Customer Success Manager to build client relationships and drive product adoption. The role requires over a year of experience in customer success and knowledge of B2B industries such as SaaS and Tech.

A global SaaS workforce management company is seeking a Customer Success Manager for SMBs. You will be responsible for driving product adoption and managing the success of small business customers. This includes analyzing customer data to create targeted outreach campaigns, advocating for customer n

An award-winning technology company is looking for a Customer Success Manager in Dorset. In this role, you will manage accounts, identify upsell opportunities, and enhance customer satisfaction.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

We are hiring a Customer Success Manager to drive value through measurable outcomes for our strategic customers. Become a trusted advisor for customers around best practices for progressing their compliance journey, establishing, nurturing, and expanding relationships within each customer organizati

Senior Customer Success Manager - Moveworks. You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, includ

This is a pivotal customer engagement role responsible for driving customer success, engaging with our partners, orchestrating mission‑relevant workstreams, renewals, and expansion while serving as the critical bridge between our customers, partners, delivery teams, sales organization, engineering

The Specialist Customer Success Partner (CSP) – RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. Customer Success Manag

As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. As Vanta’s EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers th

Act as a Customer Success Manager for new customers, supporting them to adopt the product after they are live. Software Customer Success Manager Market Leader in Ed Tech. The vacancy could involve some travel, depending on where the customers are.

As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and the Product Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and maintaining Nosto’s position as the global leader in personalization. Joining

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Own customer success from paid trial through steady–state usage, supporting conversion of paid trials into full

Ideal candidates should have over three years of experience in B2B SaaS customer success and be proficient in relationship management. A growing SaaS company is seeking an experienced Account Manager to oversee a portfolio of mid-market service businesses. You will be responsible for customer retent

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

We are looking for a motivated Customer Success Manager to support and grow an existing portfolio of B2B enterprise customers in a modern, technology-driven environment. At least three years of experience in Customer Success, Account Management, or a comparable role, or a relevant degree with practi

Key responsibilities include managing quotations, supporting hire processes, and maintaining customer relationships. This role offers a competitive salary and a dynamic work environment, emphasizing collaboration and customer-centricity.

Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice.

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Act as a technical subject matter exp

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Customer Success Manager, Dedicated (f/m/d). Understand and advise customers’

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Customer Success, Account Management, or Consulting. Medius Global Customer Success Department. This role combines deep customer engagement, commercial expertise, and scalable success initiatives.

The Customer Success Team is at the heart of ACI customer experience. Drive success for ACI customer with fast, simple, and secure payments, from around the world. Inform/influence ACI strategy with account level "ground truth" and ideas to better enable our customers' success objectives.

The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. In this role you’ll be responsible for the end‑to‑end coordination and execution of functional deliverables during the delivery stage, priming your customer for long‑term s

Customer Success Manager (Enterprise SaaS). You will act as a trusted advisor to customers, working with both technical teams and senior stakeholders to ensure successful adoption and ongoing value from the platform. This role is suited to a technically capable Customer Success professional who is c

We are looking for an experienced, energetic and positive Customer Success Manager. You will have experience in customer success in a tech/SaaS‑based business. Experience applying AI‑driven insights and automation to improve customer engagement, personalise experiences and deliver measurable val

A leading LegalTech firm in Greater London is searching for a Customer Success Manager to join their Family Law Team. Ideal candidates will have experience in customer success or account management, excellent organizational and communication skills, and a passion for technology. The role involves bu

Engage with customers in your assigned vertical(s) in a high‑touch, multi‑threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check‑ins to drive engagement and ensure Hootsuite is deliv

SaaS account management, customer success, or enterprise sales experience with demonstrated success in strategic account growth and customer retention. Serve as a strong customer advocate and voice of the customer when engaging with Intradiem teams in Sales, Technical Support, Product Management, an

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

A leading technology company in Greater London is seeking a Senior Customer Success Manager. The role involves guiding customers to effectively implement and utilize the company's products, ensuring their success and enhancing customer retention. The ideal candidate will have over 5 years of experie