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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

As a Customer Success Manager at Iru, you will support a portfolio of commercial customers across EMEA, helping them achieve measurable success with our platform. Success in this role means driving retention and expansion across a high-volume portfolio while delivering a consistent and localized cus

You have proven experience of knowing what it takes to provide consistently first-class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals. The Operations team are responsible for the on-boarding and implementation of our technology ac

Customer Success, Technical Account Management, or enterprise software consulting. Translate customer business goals into structured Success Plans with milestones, owners, timelines, and measurable outcomes. Resilience, composure, and leadership presence – especially in complex or high‑pressure

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, r

A global health and wellbeing provider is seeking a Customer Success Manager to drive strategic partnerships and enhance client relationships. Ideal candidates will have over 3 years in account management or customer success, with a strong consultative approach.

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK. The ideal candidate will exhibit exceptional relationship skills, technical proficiency, and project management excellence to drive successful outcomes and long-te

Our Customer Success Managers work directly with customers to improve their overall user experience with Workday. Developing success plans for customers that outline their critical success factors, metrics for success, potential issues, and provide recommendations. Customer Success is a key role to

Drive post-implementation value, deepen customer relationships, and expand platform adoption across Corporater's UK customer base. Develop and execute tailored success plans aligned with each customer’s strategic objectives. Customer Success, Account Management, or Consulting within enterprise sof

A leading marketing technology firm in Greater London is looking for a Customer Success Manager to manage client relationships and drive value from the Optimove platform. The successful candidate will work in a hybrid model, spending three days a week in the London office.

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑se

A dynamic technology firm in Greater London seeks a Customer Success Manager to enhance customer retention and drive account growth. The ideal candidate has significant experience in customer success, particularly in B2B SaaS within the insurance sector, and possesses strong skills in stakeholder en

A global analytics company in the United Kingdom is seeking a Customer Success Manager to maximize customer value from their products. The successful candidate will drive customer engagement and retention while collaborating with cross-functional teams. Ideal applicants will have experience in custo

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Customer Success Manager / Inside Sales (Contractor). This is a hybrid role combining customer success, account management, and inside sales

We’re looking for an experienced Customer Success Manager to join our team in London. Manage 50+ accounts and be responsible for customer renewals, success (the job title gives this part away!) and increased usage of the platform. Customer Success, Account Management or BD, preferably with experie

A leading property management firm in Greater London is seeking a Customer Success Manager to enhance client engagement and ensure operational excellence throughout the customer lifecycle. The role involves onboarding, adoption, and long-term success management, requiring excellent communication and

A leading renewable solutions company in the UK is seeking a Customer Success Specialist to join their dynamic team.

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. You own consumption growth across a portfolio of large enterprise accounts — ensuring the infrastructure customers have purchased is deeply adopted across their organisations, and tha

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Navigating the position: Customer Success Manager. Customer Success Manager (Fixed Term Contract).

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers. The Customer Success group a

At least 5 years of experience in the software industry as a Customer Success Manager, with a proven track record of driving measurable business outcomes for customers, such as increased retention rates and product adoption. The Senior Customer Success Manager is required to ensure Cognigy’s custo

Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Customer-centric means our customers are at the heart of everything. These values keep us motivated to deliver the best for our customers and each other, every single day.

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each c

A leading creative operations company in Greater London is searching for a Customer Success Manager to enhance client relationships and drive client success through XR's innovative products. The successful candidate will possess strong analytical skills, with a background in B2B customer success and

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in

A leading SaaS solutions provider in the UK is seeking a dynamic Customer Success Manager to enhance client value and engagement. Ideal candidates have 3-5 years of experience in customer success, strong relationship skills, and a consultative approach. This role involves building strong relationshi

As we strengthen our technical success model and deepen long‑term partnerships with customers, we are recruiting a Technical Customer Success Manager (TCSM). This role is crafted specifically for construction‑focused SaaS platforms, combining technical expertise, product understanding, and custo

A leading AI-powered customer communications platform is seeking a Customer Success Manager to drive adoption and retention with their clients. This role involves leading post-sales activities, conducting training, and managing customer relationships.

A dynamic service company in Hemel Hempstead is seeking candidates for a customer service role. The position involves establishing customer relationships, maximizing retention, and providing support through calls and CRM management. Key tasks include managing expectations, handling sales, and custom

A rapidly growing AI company in Greater London is seeking a Customer Success Manager. This role involves managing the entire customer journey by acting as a trusted advisor and driving adoption of digital solutions with high-value customers. This is an onsite role in London three days a week, emphas

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). Customer Success, Account Management, or a similar

Customer Success Manager | eCommerce / Fashion Tech Start-up. No playbooks - success comes from. How you build trust with clients (this is not a one size fits all approach - you must be able to adjust your style for each customer).

A leading customer feedback platform in Greater London is seeking a Customer Success Manager to oversee client retention and revenue growth. The ideal candidate will have over 4 years of customer success experience, strong communication skills, and a proven track record in account management.

Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager, specialist contractor). Digital Lead, BIM Manager, BIM Coordinator, Project Manager, Project Engineer, Quality Manager, specialist contractor). Reporting to the Manager of Construction Customer Success, y

A venture-backed cybersecurity startup is seeking an Experienced Customer Success Manager. This role focuses on driving customer adoption and ensuring success across security and compliance objectives.

Proven work experience as a Customer Success Manager or Account Manager, managing a dedicated book of business comprising of large, complex, global enterprises. Design and execute strategic customer success plans, detailing objectives, potential roadblocks, success indicators, and timelines. We are

As a Principal Customer Success Manager overseeing a portfolio of global strategic large law firms, you are responsible for partnering with these enterprise customers to ensure they maximize the value from their iManage subscriptions. Collaborating with customers and channel partners to implement su

A healthcare technology firm in Greater London seeks a Customer Success Manager to enhance customer relationships and drive engagement with its products. Essential skills include strong communication, analytical problem-solving, and experience in customer relationship management. The role involves m

Join our Family Law Team as a Customer Success specialist, to help family clients successfully adopt and engage with LEAP software. Customer Success Manager - LegalTech. As a Customer Success Manager, you will act as a trusted product specialist, guiding clients through onboarding and ensuring they

A technology company seeks a Senior Manager of Customer Success based in London. Ideal candidates will have over 8 years in customer success and strong leadership within the SaaS space. The role is critical to scaling customer success across Europe, fostering a high-performing and collaborative team

As a Manager of Customer Success - EMEA, you will be regionally responsible for the performance of our Customer Success Managers, customer adoption and satisfaction, and enablement of customers to achieve the full value of CockroachDB. Drive adoption, customer health, satisfaction, and renewals acro

A fast-growing technology company is seeking a Customer Success Manager to own the post-sale experience for enterprise clients across the UK and EMEA.

A global payment solutions provider seeks a Customer Success Manager in Greater London to guide its customers through their payments journey. This pivotal role involves consulting customers on optimizing their payments programs and ensuring they achieve success.

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. Minimum3years’ experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space

We’re looking for a proactive and relationship‑driven Customer Success Manager to support our customers throughout their journey and drive long‑term value. Customer Success Manager - Loughton, Essex - £30k + Commission. Guide new customers through a smooth onboarding process, ensuring success