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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you’ll take ownership of our global customers from the first week, give consultative advice, scope and drive lon

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

Customer Adoption and Success Manager. Customer Adoption and Success Manager. Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths.

As a Customer Success Manager, you will:. You might already be in Customer Success, Technical Account Management, or a similar role. At ITRS, Customer Success is about being a trusted partner.

A dynamic hospitality tech company in London seeks a Senior Customer Success Manager to manage about 100 SMB customer accounts. The role involves driving customer satisfaction and retention while collaborating closely with multiple stakeholders.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. Evolve and scale the Customer Success function, building repeatable processes, runbooks, and engagement models infor

Customer Success or a similar client-facing role. You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Deliver seamless onboarding experiences, ensuring clients are set up for success.

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

As Vanta’s EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta’s largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. What you’ll do as a Customer Success Manager, Stra

A leading HR technology provider in Greater London seeks an experienced Customer Success Manager to enhance client relationships and drive success. Responsibilities include managing customer adoption and usage, executing tailored strategies, and engaging stakeholders at all levels.

A leading data center solutions provider in Greater London is seeking a Customer Success Manager to ensure operational service excellence for strategic customers. The ideal candidate will manage customer engagements, service level agreements, and customer health while facilitating communication and

You have proven experience of knowing what it takes to provide consistently first‑class customer service to customers, remaining calm and measured even when dealing with the most demanding of individuals. This role might suit a second jobber looking to develop the skills they have already acquired

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial technical hurdles. We hire people with unique identities, backgrounds, and perspectives—this balance‑for‑the‑better philosophy is key to our success. When paired with our cul

A leading home care company in Greater London is seeking a Customer Success Manager to oversee a substantial partner network of around 2,000 listings. Responsibilities include managing relationships, improving customer service processes, and having tough conversations with partners regarding financi

As the Customer Success Manager youll prioritise the needs and satisfaction of their customers. Proven experience as a Customer Success Manager. Job Title: Customer Success Manager.

Enterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100032# DescriptionTrintech is an award-winning AI driven Fintech SaaS organisation and we are s

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

This role reports to our Customer Success Manager and is part of the wider Sales team. You’ll be a relationship builder who ensures a smooth transition for our customers from sales to long-term success. While most customers get started successfully with our documentation, some face challenges in d

We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an AI startup and is someone who enjoys helping people, solving problems, and working on interesting projects. Customer Success at DG owns all post- sales customer engagement. Understand customer r

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Evolve the digital customer engagement strategy to scale impact across the userbase

Technical Customer Success Manager. Proven success owning enterprise customer relationships and driving adoption, performance, and growth. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving.

Customer Success Manager, EMEA. Some experience in a sales focused Customer Success role a plus. Collaborate with internal team closely, including peer Account Executives, Customer Success, Enablement and Onboarding, and Service Delivery teams, to deliver exceptional value during the acquisition pro

As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. This includes configuring the system to meet specific client nee

As a Customer Success Manager at Send, you’ll play a pivotal role in helping our customers realise measurable value from our platform while driving long‑term growth and retention. The Customer Success Manager Role. Reporting to the Head of Customer Support & Success, you’ll act as a strategic

A prominent IT association in Greater London is seeking a Customer Success Manager to provide exceptional support and foster long-term relationships with B2B clients. Ideal candidates will have communication skills and experience with customer success or CRM platforms. The role involves developing s

Customer Implementation Manager. To take ownership of customer value delivery, driving adoption of SAM4 insights on asset health and energy optimisation. To orchestrate internal Samotics specialists’ support to ensure customers receive the right expertise when they need it.

Reporting to the Head of Customer Success, the Customer Success Manager, Enterprise (CSM, Ent) manages a portfolio of customer accounts and drives customer value realization, engagement and retention across the RightShip product suite. Ensure a smooth transition from Sales to Customer Success by sup

As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. Drive product adoption, customer satisfaction, and overall influence on customer

A maritime solutions provider in the UK is seeking a Customer Success Manager on a fixed-term contract to enhance customer satisfaction and retention. Suitable candidates should have a bachelor's degree, relevant experience in customer success, and excellent communication skills. The role involves l

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. Understand customers' business objectives, KPIs, and success metrics to develop success plans that drive engagement, product adoption,

We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. At Comply, our customers’ success is our suc

A leading global analytics firm seeks a Customer Success Manager to join their team in Greater London. Ideal candidates have over 5 years of experience in customer success and possess strong communication skills. The role focuses on ensuring the success of European clients by managing account renewa

SaaS Customer Success experience: You have 2 to 3 years of experience in Customer Success or Account Management within SaaS, working with SMB customers, managing a portfolio of 100+. Customer value driver: You obsess over delivering value for your customers, understanding their strategies, building

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways t

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager to enhance customer relationships and drive satisfaction. Qualifications include over 5 years of relevant experience in account management or customer success, strong communication skills, and knowledge of cyber

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

Build and execute structured Success Plans aligned to customer KPIs. Customer Success, Account Management or similar SaaS role (ideally in the MarTech space). Deliver training and enablement to ensure customers achieve measurable outcomes.

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. Strategic Enterprise Customer Success Manager (TeamUp UK). This role is ideal for someone excited about both r

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

We are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and Solution

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

Enterprise Customer Success Manager. You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long-term customer success and supports future expansion

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Contribute to team initiatives that improve

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

A leading technology company in Greater London is seeking a Customer Success Manager to manage and grow client relationships.

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Share insights, risks, and recommendations with the Regional Manager, Customer Succe