Trabajos customer success en Leicester - Page 2Crear alertas

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. All bugs, UX suggestions and feature requests from our customers will need to be communicated to the product team for prioritisation a

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

A leading SaaS provider in the UK is looking for a Senior Customer Service Manager to enhance customer satisfaction and retention. In this fully remote role, you will manage a selected group of customers, ensuring effective communication and monitoring their journey with QAD's solutions.

Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. The Customer Success Manager is a crucial ambassador for our clients. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms.

Senior Customer Success Manager/Account Manager. You have at least 3 years of relevant experience in Customer Success and/or Sales and/or Project Management in a fast‑paced tech company. Act as a consultant to some of our highest-tier customers; building CSPs, monitoring value realisation and prep

As a senior successful customer success engineer you will be required to move across departments (implementation/support) which will be dedicated by the business needs & demonstrate your desire to execute and drive resolutions for customer as quickly as possible. This will include assisting with the

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. Drive strategic alignment by translating customer goals into platform outcomes and tailored suc

Mentors junior Customer Success ManagersEnsures Customer Success and Reference-ability:* Gather customer feedback by playing an active role in the NPS customer survey activities by encouraging customer feedback, assessing results, and developing measurable closed loop action plans. It is expecte

Customer Success or Account Management. Customer Success Manager based in London. As an early hire, you won't just follow a process—you will help design the workflows and success metrics that define the department as we scale.

Customer Success Manager (CSM). Manages day-to-day customer interactions and success plans. The Customer Success Manager (CSM) is the trusted guide for our clients post-sale.

Mentor a team of 2 Customer Success Managers (CSMs) in the UK, providing guidance and support to achieve regional goals. Take ownership of renewals, upsell and cross-sells across the UK Customer Success function. Customer-focused, solution-oriented, showing a do-anything attitude for delighting cust

A leading AI search company in London is seeking a Senior Customer Success Manager. Candidates should have 2-3 years of experience in customer success and be adept at relationship management. The role requires fluency in English and Arabic and involves driving customer adoption and retention while p

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Have a steady book of customers with whom you’ve learned need

Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. The Customer

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

A global financial solutions provider is seeking a Customer Success Manager in London to develop client retention strategies and foster relationships. Ideal candidates will have prior customer-facing experience, strong communication skills, and the ability to work in a fast-paced environment.

As a Customer Success Specialist, you will help protect life by supporting our UK and Australian customers so they get value from Axon every day. You will own inbound cases and customer requests, work within clear playbooks, and help resolve issues quickly—building a strong foundation in customer

A global software provider in the UK is seeking a Customer Success Management Business Partner to join their Customer Success team. The ideal candidate has over 4 years of relevant experience, managing SaaS customers and driving commercial success. You will act as a trusted advisor for a portfolio o

The VP of Customer Success will own the end‑to‑end customer lifecycle post‑sale, building and leading a world‑class Customer Success organisation. You’ll initially own the post contract customer journey, our newly created Customer Success function and Customer Support. The VP of Customer S

A leading coaching company in the UK is seeking a B2B Customer Account Manager to join their customer success division. Ideal candidates should have significant experience in customer success and be skilled in relationship building. The role involves managing and growing a portfolio of trade busines

This position focuses on customer interaction, project management, and ensuring operational efficiency across installations. Candidates should excel in customer service, possess strong project management skills, and have a keen understanding of inventory management. Join us to revolutionize inventor

The ideal candidate will have over 3 years of experience in a Customer Success role, with exceptional communication skills and a customer-focused mindset. A fast-growing AI company in Greater London is seeking an experienced Customer Success Manager.

This is not an "ordinary" Customer Success role. The reason our customers love us is because we genuinely care about their success, and that starts with you. In just over a year, we've gone from 0 to 600 customers with very little marketing spend, succeeding where many have tried and failed before.

Customer Success, Account Management, Inside Sales, or a relationship‑driven commercial role. We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. Experience engaging with customers in online communities is beneficial.

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

A leading technology firm in Greater London seeks an experienced Senior Customer Success Manager to empower customers through AI-driven solutions. The ideal candidate has over 5 years in a client-facing role within the AI or SaaS sectors, possesses strong communication skills, and a passion for cust

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

A fast-growing SaaS business in the United Kingdom is seeking a Senior Customer Success Manager to drive customer value, retention, and expansion. This role involves building long-term relationships with customers, managing renewals, and acting as a trusted advisor across the customer portfolio. Ide

A leading spatial intelligence firm located in Greater London is seeking an experienced Customer Success Manager to establish strong relationships with commercial customers, facilitate product deliveries, and lead contract renewals. The ideal candidate will have a Bachelor's degree and over 5 years

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus). Customer Success, Professional Services, Advisory, Legal Operations,

As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our solutions. Own and nurture a portfolio of commercial customers, ensuring long‑term success. Mainta

Job Description**The Senior Customer ** owns the strategic technical relationship with Sprinklr's enterprise customers in customer service, CX, and contact center operations. Ensure successful post-launch optimization and iterative value unlock through stru

As part of the Customer Success organization, you will combine systems expertise, analytical problem‑solving, and customer partnership to deliver measurable outcomes. This role is deeply technical and hands‑on — you will serve as the engineering‑adjacent partner responsible for ensuring cust

Take ownership of renewals, upsell and cross‑sells across the UK Customer Success function. Commercial customer success and account management best practice. Customer‑focused, solution‑oriented, showing a do‑anything attitude for delighting customers.

The Customer Success Manager (CSM) is a strategic partner to Vistage Chairs, supporting the overall health, experience, and long-term success of their peer advisory groups. Our success is demonstrated by the fact that Vistage member companies grow 2. Vistage’s success is anchored by a unique cultu

A leading technology company based in Greater London is seeking a Senior Customer Success Operations Manager to strengthen its operational foundation for post-sales revenue. The ideal candidate will have over 5 years in Customer Success Operations and proven experience in enhancing forecasting metri

Customer Success or Account Management or Media Planning within the AdTech or Digital Media space. We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team.

The Customer Success Manager is responsible for managing a portfolio of strategic, global, and enterprise clients, ensuring successful onboarding, strong product adoption, long-term retention, and overall customer satisfaction with Certara software solutions. This role operates as a trusted advisor

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. You have proven experience in Customer Success or Accou

We’re looking for our first Customer Success Manager to support customers across the full lifecycle, from onboarding to long‑term success and account growth. As one of the early hires in the customer success function, you’ll have the opportunity to build out processes from the ground up, shape

A leading cybersecurity education firm in the UK seeks a Senior Customer Success Associate to engage with public sector clients. You will build trust with stakeholders, analyze trends, and proactively resolve issues to ensure customer satisfaction.

A leading process automation technology company in London seeks a Technical Consultant to join the Customer Success team.