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Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

Customer Success Specialist (Evening Shift) | Leicester | 2:30 PM 10:30 PM, Monday To Friday |. Wrap London and Poetry Fashion brands, were looking for a talented and enthusiastic Customer Success Specialist to join our friendly in-house team in Leicester. Are you a people person who loves solving

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

A data innovation company in Greater London is looking for a Customer Success professional who will enhance client relationships and drive revenue growth. Responsibilities include reducing churn, analyzing customer needs, and coordinating with cross-functional teams.

You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them. Board is looking for a dynami

We are looking for a motivated person to help our Sales and Customer Success teams achieve their goals and deliver exceptional service to our customers. The Customer Success Assistant will join a small and dynamic team of passionate people, dedicated to providing excellent teaching resources to scho

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

A leading hybrid cloud security company seeks a Customer Success Manager to enhance customer retention and satisfaction. The ideal candidate will have extensive experience in Customer Success within SaaS, especially in cybersecurity, and the ability to simplify complex technical information for dive

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributor

That is why, as we continue to grow our customer base, SECUTIX is looking for a Senior Specialist to join our Customer Success team. Manage a portfolio of premium customer cases closely, host regular calls with customers and handle any escalations they might have. Coordinate customer requests with t

Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. IGT Solutions is looking for a Partner‑Sales & Customer Succes

A leading customer service software company is seeking an AI Success Strategist to lead the AI roadmap for clients. Candidates should have over 5 years of experience in Customer Success and AI-related roles. This role involves delivering AI strategies and executing initiatives that drive customer sa

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

An analytics platform is seeking a Customer Success Architect to guide customers in realizing value through effective data strategies. In this role, you will partner with various teams and clients, ensuring successful implementation and ongoing success with analytical tools. Join us and help lead cu

A global leader in e-commerce solutions is seeking a Senior Customer Success Manager in Greater London. The role involves empowering clients with Nosto’s Personalization Platform, overseeing the customer lifecycle, and nurturing relationships with key stakeholders. Candidates should have 3-5 years

The successful candidate will strategize training implementations and drive customer adoption, ensuring measurable outcomes align with business goals. A leading SaaS company is seeking a Training Specialist to empower and enable Account Managers in delivering high-impact training to customers.

A dynamic startup in application security is seeking a strategic Customer Success Manager to drive customer onboarding and ensure successful integration of their platform. With excellent communication skills and experience in managing executive relationships, you will play a key role in maximizing p

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Customer Success Manager (Fixed Term Contract). Passion for customer success and a proactive mindset to deliver exceptional service.

A leading legal service provider in Greater London seeks a Customer Success Manager to oversee the full customer lifecycle.

A sports technology company seeks a Customer Success Specialist based remotely in the UK. The role involves managing a select portfolio of teams, providing training and support on athlete tracking technology, and driving business success through product demonstrations.

A leading insurance platform is seeking a Customer Success Manager to enhance customer value and retention. This hybrid role involves building strategic partnerships, developing account strategies, and ensuring customer satisfaction.

This role involves being the first point of contact for customers, handling queries, coordinating service orders, and ensuring client satisfaction. The ideal candidate should have experience in a customer-facing role, with knowledge of Salesforce and excellent communication skills.

A high-growth AI startup in London is seeking a Customer Success Manager to handle the entire customer lifecycle, including onboarding and renewals. This role demands excellent B2B SaaS experience and strong technical skills to guide customers in software integrations. Join us to influence product s

The ideal candidate will have over 2 years of experience in customer success or account management, exceptional communication skills, and a solid understanding of the fintech industry. A leading Fintech company in Greater London is seeking a Customer Success Manager.

The Technical Customer Success Manager is execution‑first: they diagnose and move without escalation, hold a clear point of view, and are directly accountable for how Amplitude performs inside a customer’s environment. The Technical Customer Success Manager is a senior strategic operator and the

We’re looking for a Strategic Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Customer‑facing commercial experience (Customer Success, Account Management, or similar). Ca

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. Senior Customer Success Manager. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, spanning the UK, Netherlands, Fra

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

Define and embed the Customer Success vision, creating a culture of value and advocacy. Take the lead in shaping Cornerstone's Customer Success function across our Growth portfolio. To be famous for excellence in delivery, embracing transformation with our people and our customers at its heart.

A dynamic recruitment agency is looking for a Customer Success & Engineering Recruiter to support a globally recognized tech company. This position focuses on hiring for Customer Success roles across the EMEA region.

You'll own the success of a portfolio of our education customers — the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. Define clear success milestones and adoption benchmarks so customers know what good looks lik

We value your privacyEnterprise Customer Success Manager page is loaded## Enterprise Customer Success Managerremote type: Hybridlocations: UK - Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2036The Role**We are looking for a talented Enterprise Customer Success

A leading recruitment firm in the UK is seeking a Customer Success Manager to join their new EPM practice.

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

A leading staffing agency based in Winchester is seeking a Logistics & Customer Service Assistant to join their collaborative team. This full-time position involves delivering exceptional customer experiences, processing sales orders, and managing logistics efficiently. Ideal candidates will have ex

A leading fintech company in Greater London seeks an experienced Customer Success Manager to manage enterprise client onboarding and ensure optimal customer experiences. Ideal candidates will have over 5 years in customer success and exceptional relationship-building capabilities.

Customer insight & opportunity identification — Monitor customer needs, identify risks and growth opportunities, and act proactively. Proven experience in B2B SaaS customer success, account management, or similar role (3+ years). Customer engagement & adoption — Drive product usage and ensure cu

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. Work with the internal Account team and Customer to

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

A leading technology company based in Central London is seeking an enthusiastic Customer Success Placement Student for a 12-month role starting in July 2026. Key responsibilities include collaborating with Customer Success teams and assisting in data analysis. This position offers £27,500 per annum

Customer Success Manager / Account Manager (Client Relationship Focus – Technology Services) However you do not need to come from a technical or IT background. This role would suit someone from a Customer Success, Account Management, Service Delivery, or Client Relationship background who enjoys w

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

A leading mobile infrastructure services company in the UK seeks a Customer Success leader to enhance customer outcomes through strategic oversight and effective partner management. The role involves leading delivery excellence from concept to deployment while fostering a culture of customer advocac