Customer success jobs in Leicester - Page 4Crear alertas

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Track and report on customer health, satisfaction, and revenue metrics, ensuring.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The role would suit someone who has worked in an operational role, project management, customer relationship management, customer success or senior customer support. Our CSMs also manage new customer onboarding to ensure they are setup correctly and have the promotional materials and training they n

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

Candidates should possess 2-3 years of experience in customer success or account management and demonstrate excellent communication skills.

At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our products from the very start. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Proven experience creat

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for:. Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and com

A leading Customer Success firm is looking for a part-time contractor in the UK or Ireland. Candidates should have 2–3 years in Customer Success or Technical Account Management, excellent communication skills, and familiarity with API documentation and marketing automation tools. The role involves

Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI. As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top en

We are looking for a Head of Customer Success to lead the next phase of Customer Success at Leadoo. This is a unique opportunity to lead Customer Success for a product that delivers clear, measurable commercial impact — and to help shape the next phase of how Customer Success operates. Working clo

Lead and coach a high-performing team of Customer Success Managers. Experience in leading, managing or mentoring successful customer-facing teams. To succeed in digitising the hair and beauty industry, Treatwell has built an ambitious Customer Success team to drive partner performance, growth and re

A leading data solutions firm in Greater London is seeking a Customer Success Manager to oversee customer health management and service delivery. The role requires a minimum of 5 years in customer-facing positions, preferably in IT or telecommunications. You will be responsible for stakeholder engag

The position offers a unique opportunity to influence customer success strategies and drive revenue growth. A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships.

Customer Success • Seniority Level: Mid‑Senior • Employment Type: Full‑time • Job Function: Other • Industries: Marketing Services. Technical Customer Success, Salesforce CRM or SaaS platform use, project leadership, technology solutions development, or solutions architecture. Help custo

Ideal candidates have over 3 years of experience, excellent communication skills, and a passion for customer success. A leading delivery service company in Greater London is seeking a Customer Success Manager who speaks French or Italian. This position involves managing customer relationships, ensur

A leading tech company is seeking a Customer Success Manager fluent in Italian and English to build strong relationships with key accounts and drive software adoption. Responsibilities include developing customized success plans and collaborating with teams to ensure successful deployments. Experien

A leading search technology firm in Greater London seeks candidates for a technical role focused on customer onboarding and support. Candidates should have 2–3 years in customer-facing technical roles and prior software development experience, ideally within the SaaS industry.

You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hundreds of customers. You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer

Als Customer Success Engineer combineer je technische kennis met een klantgerichte mindset.

A leading SaaS company in the UK seeks a Senior Customer Success Engineer to manage technical relationships with customers. This remote role involves addressing customer needs, providing support, and collaborating with various teams.

Our Customer Success team partners with hyperexponential’s largest and most complex customers to drive measurable value and long‑term adoption of the hx platform. Champion cross‑functional collaboration, partnering with Sales, Product, and BVC to ensure seamless delivery, resolve issues, and a

A leading consultancy firm in the United Kingdom is seeking a dynamic Head of Customer Success to lead the Customer Success function across a high-profile client portfolio. This strategic leadership role is focused on ensuring customer outcomes through effective onboarding and management.

A dynamic technology company is seeking a Director of Customer Success to lead and develop the EMEA customer success team. The ideal candidate will have over 10 years of experience in customer success, strong leadership skills, and a data-driven approach. The role includes designing scalable custome

A global tech company in the UK seeks a Customer Success Director to lead its Mid-Market team. The ideal candidate will have over 7 years in customer success roles, at least 3 years in people management, and experience in a B2B SaaS environment. The role involves strategic transformation in customer

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. Own customer succe

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Job Detai

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Support and Issue Resolution:

You will have experience in customer success in a tech/SaaS‑based business. We are looking for an experienced, energetic and positive Customer Success Manager. Provide ongoing product enablement for customers across product catalogue.

B2B SaaS Customer Success or Account Management, managing mid‑market and enterprise retailers or brands. Customer Success Manager – AI MarTech (Retail / Ecommerce). Act consultatively, helping customers embed AI into content, SEO and merchandising workflows.

A leading AI solutions company in the UK is seeking a Customer Success Manager for the Mid-Market segment.

A leading tech company in London seeks a Customer Success Manager (EMEA) to manage post-sales relationships and renewal cycles for its clients. The role emphasizes onboarding, customer engagement, and negotiation for renewals.

Product Adoption: Drive successful adoption, provide guidance, train on new features, and analyse customer success metrics to identify improvement opportunities. Experience in a customer success or similar role. Key to this is building strong relationships with customers, understanding their needs,

This role involves overseeing a team of Customer Success Managers, focusing on enhancing customer engagement and satisfaction. The successful candidate will have 5-8 years of experience in customer success management and a demonstrated ability to lead and mentor teams. A leading sustainability solut

A global leader in risk assessment seeks a Customer Success Manager in Greater London. You will have a crucial role in a customer-centric environment, helping clients navigate risk while driving value from our solutions.

The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce. A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies.

As a Customer Success Manager in Claroty, you will own the customer's happiness and you lead the path to success with Claroty. You will be the primary point of contact for our top‑tier customers, nurturing relationships with all levels (senior executives included), and ensuring the successful adop

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. The Customer Success group acts as the "voice of the customer" to advance the functionality of the CMG platform and is expected to be an excellent collaborator partnering wi

The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. You will have a big hand in everything we do from re

A leading analytics firm in the UK is seeking a Senior Customer Success Manager to enhance customer relationships and drive value from their analytics platform. This role integrates strategic advisory and account management responsibilities, focusing on customer success, adoption, and retention in a

Customer Success Specialist / Chester, Derby page is loaded## Customer Success Specialist / Chester, Derbyremote type: Not Applicablelocations: GBR - Buckinghamshire - Milton Keynestime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 18, 2026 (30+ days left to a

A leading recruitment agency is seeking an experienced Customer Success Manager to join a dynamic AI AdTech SaaS platform. The role involves driving success for top global brands by building and optimizing marketing campaigns across major platforms like Amazon and Walmart.

A fast growing Tech Start-up in Greater London is seeking a Senior Customer Success Manager to manage and grow customer accounts while ensuring high renewal rates.

Customer Success, Account Management, or a similar customer‑facing role in B2B SaaS. You’ll work closely with Sales, Product, and Marketing to drive adoption, retention, and expansion while defining what world‑class customer success looks like as we scale. Experience shaping customer success p

Proven experience in a B2B customer success (1‑2 years depending on company type). Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. We’re looking for a passionate and dedicated Customer Success

As a Manager of Customer Success at Anthropic, you’ll be our first EMEA front‑line leader managing our EMEA Customer Success Managers who drive value across our entire product portfolio—including API, Claude. This role demands exceptional people leadership combined with deep product knowledge