Customer support manager jobs in Liverpool - Page 2Create job alerts

About The Library, Oxton The Library is part of agrowing, friendly, independent barrestaurantgroupbased in the heart ofOxton, Wirral.Known for its warm atmosphere, relaxed charm, and genuine hospitality, we pride ourselveson making every guest feel welcome from the moment they walk through the door. With a carefully curated wine list, quality beers, classic and contemporary cocktails, and an Italian themes menu, The Library has become a muchloved neighbourhood venue with a loyal and expanding customer base. As we continue to grow, we are looking for someone seeking a career in hospitality, with current barexperience but eager to learn, develop and become a key members of our and help shape the next chapter of The Library. The Role The Bar Manager will be akey member of the leadership team, responsible for delivering an exceptional bar experience and ensuring smooth daytoday operations. You will lead a team of up tosix bar and floor staff, setting high standards, supporting their development, and ensuring every customer enjoys outstanding service. Key Responsibilities Lead the delivery of an excellent bar service across wines, beers, spirits, and cocktails ashead bar tender. Drive creativity within the bar by developing new cocktails, supporting menu evolution, and introducing fresh ideas that enhance the guest experience Supervise, motivate, and support a team of up to six bar and floor staff Maintain consistently high standards of customer service and hospitality. Manage opening and closing procedures, ensuring the venue is secure, clean, and ready forservice. Oversee stock management, including stock taking, ordering, and maintaining accuraterecords. Ensure all bar equipment is fully operational and arrange repairs or maintenance whenrequired. Maintain impeccable standards of cleanliness, including glassware, bar areas, and storage. Monitor and manage consumables, ensuring all items are in date, wellpresented, and fullystocked. Support the wider management team in maintaining compliance, safety, and operationalexcellence. About You Were looking for someone who brings energy, professionalism, and a genuine passion for hospitality. Youll thrive in a busy environment, enjoy serving customers and leading a team, and take pride in creating memorable experiences for guests. Experience in a busy bar environment is essential, along with strong organisational skills, a handson approach and an appetite to learn, grow and develop in the role. What We Offer £30,000-£32,000 per annum plus tips 40 hour working week Supportive, friendly working environment Opportunity to shape and grow a muchloved independent venue If youre ready to take the next step in your hospitality career and help lead The Library into its nextphase, wed love to hear from you. TPBN1_UKCT

Catering ManagerWhat You'll Be Doing As a Catering Manager, you'll lead from the front - ensuring our kitchens and service counters run smoothly while delivering truly exceptional food experiences. Working Term Time Only - Monday to Friday. This is more than just a kitchen role. You'll inspire your team, drive standards, manage performance, and ensure every customer receives incredible food and service. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and recognises those who go beyond the plate. More About the Role Your key responsibilities will include: Preparing delicious, high-quality food to the highest standards Supervising culinary and catering teams to deliver impeccable food and service Overseeing all in-unit catering operations, including stock control, cost management, and budget monitoring Communicating regularly with your line manager to track KPIs and performance targets Representing Compass Group UK & Ireland and maintaining a strong, positive brand image Identifying opportunities to introduce new food or service concepts to drive sales Acting as the link between customers and kitchen teams to consistently exceed expectations Supporting, coaching and developing your team - leading by example every day Implementing and reviewing Health & Safety procedures to ensure full compliance Who You Are Our ideal Catering Manager will: Be passionate about great food and outstanding customer service Have at least two years' catering experience Have experience managing teams in a similar role Hold NVQ Level 1 & 2 or City & Guilds 706/1 and 706/2 qualifications Hold a Basic Food Hygiene certificate Demonstrate strong financial and commercial awareness Have excellent communication and organisational skills Be ambitious, motivated and committed to continuous development We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Please note: This role is contracted to 46 weeks per year About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2002/72613001/52787473/R/SU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Café and Bar Manager - Iconic Historic Venue (12 month Fixed Term Contract) - Part-time Location: Liverpool City Centre Salary: £33,120 pro rata (£26,496) Hours: Part-time (30 Hours per Week) Are you ready to lead an exciting new chapter in hospitality at one of Liverpools most distinctive venues? We are seeking an experienced, dynamic and customer-focused Café & Bar Manager to take charge of our newly refurbished café and bar following significant investment in our food and beverage facilities. This is a rare opportunity to shape, grow and elevate a refreshed offer within a unique heritage setting. You will combine strong hospitality expertise with commercial drive, confident leadership and a passion for delivering exceptional food and drink experiences. From vibrant daytime café service to stylish evening bars for weddings, performances and community celebrations, youll play a central role in enhancing the venues reputation and income. This role operates across a 7-day schedule, with shifts predominantly Sunday to Thursday and including evenings and weekends in line with venue operations. Operational You will: Lead the development and delivery of an inspiring, visitor-focused café offer that maximises income while remaining accessible to diverse audiences. Oversee and deliver bar services for music performances, dance events, weddings and community celebrations. Provide in-house catering for selected events. Identify and develop new food and beverage opportunities across the venue. Take ownership of food safety compliance, ensuring best practice and continuous team training. Contribute to fundraising initiatives through creative hospitality events such as afternoon teas and special dining experiences. Finance You will: Manage budgets, stock control, ordering and supplier relationships with strong commercial oversight. Work with the Head of Commercial Income to develop ambitious but achievable revenue targets. Monitor sales performance, labour costs and margins to meet and exceed income goals. Drive income growth through menu innovation, promotions and event packages. Provide financial insight to support annual budget planning. Leadership & Management You will: Line manage the Café and Bar Supervisor and Food & Beverage Assistants. Recruit, train, schedule and inspire a high-performing hospitality team. Lead by example to foster a positive, motivated and professional culture. Conduct performance reviews and support continuous development. Produce and manage rotas that balance operational need with budget control. Social Impact You will: Tailor the food and beverage offer to different audiences and communities, working collaboratively with colleagues. Support the development of work-based learning and development opportunities for local young people and marginalised adults. Health & Safety You will: Ensure full compliance with food safety legislation, driving high standards and continuous improvement. Lead on licensing compliance across café and bar operations. Ensure appropriate First Aid provision during events. Act as Lead Fire Marshal during commercial event delivery when required. Duty Management Responsibilities When acting as Duty Manager, you will: Oversee opening and closing procedures to ensure the venue is safe, welcoming and operationally ready. Act as lead contact during emergencies, coordinating evacuations and liaising with emergency services. Manage building issues and coordinate contractors where necessary. Monitor health and safety compliance, recording and reporting incidents appropriately. Resolve visitor or client concerns confidently and professionally. Act as a key point of contact for front of house teams. Ensure food safety and cash handling procedures are consistently followed. This is not an exhaustive list, and you will be expected to contribute flexibly in line with the wider objectives of the organisation. Person Specification Experience Demonstrable success in café, bar, catering or hospitality management. Experience managing food safety and legislative compliance. Day-to-day management of a food and beverage retail offer. Planning and delivering event catering. Leading front of house and operational teams. Overseeing licensing requirements. Knowledge & Skills Strong knowledge of stock control, budgeting and financial reporting. Proven leadership and team management skills. Excellent customer service and communication skills. Confident conflict resolution and problem-solving abilities. Personal Licence Holder (or willingness to obtain). Strong teamwork and rota management skills. Ability to use initiative while adhering to venue procedures. Level 3 Food Safety knowledge and understanding of licensing legislation. Barista training and cocktail knowledge. Flexible approach to evenings, weekends and public holidays. Commitment to Equity, Diversity, Inclusion and Belonging. Alignment with the values and vision of the venue. This is more than a management role. Its an opportunity to shape a revitalised hospitality offer, build a passionate team and create memorable food and drink experiences in an extraordinary setting. If you are commercially driven, creatively minded and thrive in a fast-paced events environment, we would love to hear from you. Hesketh James Recruitment are acting as managing agent on behalf of the client. We are committed to diversity and inclusion and welcome applications from all backgrounds. Due to high application volumes, only shortlisted candidates will be contacted within 72 hours. TPBN1_UKCT

Engineering Manager / Site Manager / Branch Managerrequired to join a global, leading engineering manufacturer. The successful Engineering Manager / Site Manager / Branch Manager will be responsible for leading a team of hydraulic design engineers, internal and external sales , supply chain, and general engineering teams. This role will focus on overseeing day-to-day operations, ensuring seamless collaboration between teams, driving efficiency, and supporting the successful delivery of hydraulic products and solutions from initial concept through to final delivery and customer satisfaction. The Engineering Manager / Site Manager / Branch ManagerRolemust have a proven ability to lead and inspire engineering teams, drive performance, and implement high-quality standards. With a background in fluid power, specifically hydraulics, or related sectors, we are looking for a dynamic manager who can enhance operations, optimize team performance, and deliver impactful results. Package: £50,000 - £60,000 depending on experience 25 days holiday + Bank Holidays Company pension Additional benefits Engineering Manager / Site Manager / Branch Manager Role: Lead, mentor, and manage a multidisciplinary team of hydraulic designers, Internal & External Sales Engineers, and operational staff. Drive team performance and optimize operations to meet company objectives. Work closely with production, procurement, and quality teams to ensure smooth transitions from design to manufacturing and delivery. Support problem-solving activities across design, manufacturing, and in-service hydraaulic related issues. Liaise with various engineering departments. Site based near Liverpool. Engineering Manager / Site Manager / Branch Manager Requirements: Proven experience managing and leading engineering teams with a focus on performance improvement. Strong experience in fluid power, hydraulics, or related sectors. Ability to implement high-quality standards and drive continuous improvement. Experience leading, mentoring, and motivating teams to deliver impactful results for hydraulic solutions. Ability to commute to Liverpool on a regular basis. Engineering degree or equivalent qualifications are advantageous. TPBN1_UKTJ

Job Title: Third Party Property Damage Senior Claims Handler Location: Liverpool Salary: £28,646 to £32,702 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 9:00am to 5:30pm What you will be doing: As a Senior PD Handler, you will play a pivotal role in helping to build a market leading Third Party Claims Team. You will use your technical knowledge, to mitigate claims spend through appropriate management of PD claims, (including more complex liability/indemnity scenarios). You will support the competency development of your colleagues, through coaching/training You will be the Indemnity/Liability/MIB SME for your Team You will support and drive the delivery of the PD KPIs - Nil rate/Lifecycle/Spend. You will assist your Team Leader, deputizing in their absence when required. You will demonstrate a GROWTH mindset and actively promote a culture of empowerment, engagement and positivity. Support TL with handler QA/feedback What we're looking for: A positive 'can do attitude' A desire to improve current processes and strategies Excellent communication skills Ability to react to changing/competing priorities PD LV3 Competency or working towards Liability LV3 Competency or working towards Indemnity LV3 Competency or working towards Excellent working knowledge of Third Party Claims Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Claims Handling Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Part Claims Technician, Property Damage Claims Advisor, Property Damage Claims Handler may also be considered for this role. TPBN1_UKTJ

Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: The Strand Shopping Centre, Bootle, L20 0ST Salary: Circa £34,000 per annum plus bonus opportunity Hours: 45hrs per week Why Heron Foods? Heron Foods is one of the UK's fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we're a company on the move, committed to delivering value to our customers and opportunities to our teams. We're proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK's ‘Happiest Workplaces' in the WorkL Awards. As a Store Manager, you'll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we'd love to hear from you. What We Offer Our Store Managers: Competitive Salary: Up to £ 34,000 per annum plus bonus opportunities. Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days. Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year. Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family. Additional Perks: Recognition for long service. Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs. What You'll Do: As a Store Manager, you'll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets. Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment. Ensuring operational excellence, from store presentation to stock management and health & safety compliance. Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience. Developing talent within your team, creating succession plans, and supporting ongoing growth. Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you'll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment. What We're Looking For: We're seeking individuals who bring: Proven experience as a Store Manager, Retail Manager, or in a similar leadership role. A strong track record of developing teams and achieving results. A genuine passion for retail, customer service, and delivering exceptional results. The ability to thrive in a fast-paced, community-focused retail environment. Apply Today: Don't wait—apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now! TPBN1_UKTJ

Company description: Regional Sales Manager Job description: Uniting whats next in traffic. Regional Sales Manager 12 Month Fixed term contract At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. Thats why we recruit great minds from all walks of life. We embrace diversity and create whats right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as a Regional Sales Manager. Role : Responsible for the day-to-day sales & relationship management of Yunexs Intelligent Traffic Solutions (ITS) customer base across the South-west Region Target customer base (from a road transport perspective): Local authorities Transport agencies Civil Contractors Commercial/Housing Developers Key Responsibilities: Work closely and align with their regional tendering, field services and finance team on collective financial targets and strategic goals Successful achievement of associated orders targets, ensure work is secured in the most profitable manner (achieving margin targets) through the identification of new clients and product opportunities and the development of long-term relationships with existing clients. Develop sustainable account plans and sales strategies including strategic Traffic Signal Maintenance opportunities in competitor strongholds. Managing and influencing customer requirements and persuading customers that Yunex Traffic ITS systems and services best satisfy their needs. Manage and provide customer quotations, assist with bids and tenders for clients from a technical and customer requirement perspective. Help influence and negotiate tender and contract terms and conditions to meet both client and company needs. Work with customers to increase their budgets by identifying and securing central government funding. Provide pre-sales technical assistance/product education and work with PLM to introduce new product and service innovations to customers. Provide monthly reports and sales forecasts in the agreed format and maintain all customer activity in MS Dynamics CRM tool. Make technical presentations and support marketing activities by attending trade shows, conferences, and other marketing events. To work within, and across, functions to ensure an effective and efficient sales process, proposing areas for improvement where possible. To ensure requirements and competitive product knowledge is captured and provided to Product Management as appropriate to allow appropriate Product Offerings to be developed. Support Product Management in the development of business cases and business models. To be conversant with the complete Yunex ITS portfolio and that of relevant competitors. Qualifications, Experience & Technical Know-How: A combination of persuasiveness and adaptability, coupled with a technical, financial and commercial understanding. A pro-active, confident approach with proven communication, presentation and networking skills in both one-on-one and group situations. Customer relationship management with excellent interpersonal and negotiation skills Contract/Commercial knowledge. Good knowledge of IT systems/software. Excellent communication skills both written and oral. Excellent organisation/planning skills. Full UK Driving License We offer: Competitive base salary with an annual bonus. Continuous training and learning opportunities to support career development. 26 days of holiday, increasing up to 29 with length of service. 37.5-hour working week plus paid overtime and unsociable hours uplift. Excellent pension, with matching contributions up to 10% of pensionable salary. Flexible benefits package to suit your personal needs. Investment in personal development and support for membership of professional institutions. How do I apply? We can only accept online applications. Click the Apply Now button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what were up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here. TPBN1_UKTJ

Effectively responding to all Customer Service responses, including social media, live chat, email support and booking system alterations. As well as previous experience within customer service, managing large teams of agents, communicating with brands online and a deep passion for customer success.

Reporting to the Worldwide Customer Support Director and based in Abingdon, the Technical Customer Support Manager will lead, develop and optimise global after‑sales customer support operations. Technical Customer Support Manager. Lead, coach and develop a team of 8 Customer Support Engineers.

The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The customer support specialist is key on continuing providing a world-class customer service. Maintain accurate records of customer interactions and su

As our Service Delivery / Customer Support Manager, you ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager.

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

As our Senior Customer Support Manager, you will be leading the Customer Support management and their teams which deal with all customer complaints that are raised with Nando’s UK & I. Drive the Customer Support team to continuously develop our customer experience, by using effective using root ca

Act as an SME for buyer support and trust recovery programs, providing feedback to internal stakeholders (in Buyer Support and Trust Recovery). In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and

Candidates should have experience in omni-channel support, proven customer service skills, and the ability to thrive in a fast-paced environment. A global fan experience company in Greater London is seeking a Customer Solutions Manager to lead a team and ensure high service standards. This role invo

As our Service Delivery / Customer Support Manager, you’ll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. Now, as we continue to scale our award-winning ERP SaaS platform, we’re looking for aService Delivery / Customer Support Managerwho t

Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. Customer Support & Success Manager. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

Supporting the CEO to manage his workload and activities. Supporting the CEO to manage his workload and activities.

Enable customer outcomes: partner with Sales, Customer Success, and Professional Services to support customers throughout their journey, elevating the experience for all customers, delivering a differentiated premium support offering, and building trusted relationships that strengthen long‑term pa

A leading technology support organization is seeking a Technical Support Team Manager to oversee the UK office-based team in Liverpool. The role involves managing enquiries, monitoring support tickets, sourcing technical materials, and conducting diagnostics. Ideal candidates will have experience in

A global fan experience company is seeking a Customer Solutions Manager in Greater London. The role involves leading a team to ensure high service standards by engaging with customers via phone, email, and social media. Candidates should have experience in Omni-channel support and strong problem-sol

A leading company in IT services is seeking an experienced IT Support Manager for their London office. You will manage a geographically dispersed team of IT Support Analysts, ensuring high service levels, and build relationships with key stakeholders. Join a supportive environment that encourages gr

Customer Design & Support Manager – Midlands. Reporting to the Technical Services Manager, you will provide innovative design solutions for both existing & potential customers and work closely with customers to generate direct cost savings or indirect cost savings through improvements in productiv