Customer support manager jobs in Royaume-Uni - Page 11

CST Training LTD, a leading UK-based training company renowned for its commitment to excellence and rapid expansion, We are currently seeking a B2B Business Development Lead. This role is essential for supporting CST's mission to deliver innovative, wise, and straightforward training solutions, contributing to our outstanding reputation for reliability and quality. Reporting To Sales Manager Role Purpose The B2B Business Development Team Lead is responsible for driving revenue growth across CST Training’s business-to-business portfolio. This role combines hands-on new business development with leadership of a small team of Business Development Executives. The postholder will set direction, coach performance, and ensure consistent execution against sales targets while building strong, long-term relationships with employer clients. Key Responsibilities Sales & Revenue Growth • Own and deliver B2B sales targets in line with company growth objectives., • Identify, target, and win new employer clients across relevant sectors., • Develop and execute account strategies to grow existing B2B relationships., • Manage the full sales cycle from lead generation through to close and handover., • Lead, motivate, and coach a team of Business Development Executives., • Set clear individual targets and KPIs aligned to overall business goals., • Conduct regular 1:1s, performance reviews, and pipeline reviews., • Support onboarding and ongoing training for new and existing team members., • Contribute to the wider B2B sales strategy for CST Training., • Analyse market trends, competitor activity, and customer needs., • Work with senior stakeholders to shape sector-specific propositions. Essential • Proven experience in B2B sales or business development, ideally within training, education, or a service-based environment., • Demonstrable success in meeting or exceeding sales targets., • Experience leading, coaching, or mentoring a sales or business development team., • Strong negotiation, communication, and presentation skills., • Confident using CRM systems and sales reporting tools., • Understanding of employer engagement within regulated or compliance-led sectors., • Results-driven with a strong commercial mindset., • Motivational leader who leads by example., • Resilient, proactive, and comfortable working in a fast-paced environment., • Commission Structure, • Bonus, • Car Parking, • Enhanced Holiday

Facilities Project Manager (Temporary) Flexible Working Schedule: 5 days per week (42.5 hours), scheduled between Monday and Sunday. Weekends, bank holidays, early morning and late-night work may be required. Reports to: Operations Manager Direct reports: None Contract: Fixed-term (9 months minimum) ROLE PURPOSE The Facilities Project Manager is responsible for planning, coordinating, and delivering all facilities-related projects across the organisation. This includes refurbishment works, operational projects, event-related builds, and any facilities interventions required to support the safe, efficient, and high‑quality running of the site. The role ensures that all works are completed on time, within budget, and to a consistently high standard while maintaining seamless communication across all internal and external teams and contractors. WHO WE ARE LOOKING FOR We are seeking a highly organised facilities professional with strong project management experience and a solid understanding of building operations, compliance, contractor management, and facilities project delivery. The ideal candidate thrives in a fast‑paced environment, is comfortable being hands‑on, and communicates confidently to build strong relationships and ensure all works are delivered safely, efficiently, and to a high standard. ABOUT US Designed by renowned architect Renzo Piano, The Shard is one of London’s most iconic skyscrapers. At 800ft high, The View from The Shard offers unrivalled 360-degree views across the city. Join our team and be part of a friendly, collaborative environment based at The Shard. You’ll work alongside passionate colleagues who are dedicated to delivering exceptional experiences, supporting one another, and creating unforgettable moments for every visitor. Together, we celebrate creativity, teamwork, and the joy of sharing London’s most breath-taking views. THE PERKS • 33 days Holiday (pro-rated for fixed-term contracts), • Employer pension contribution of 5% of your annual salary, • Complimentary tickets to The View KEY RESPONSIBILITIES PROJECT & FACILITIES MANAGEMENT • Lead the planning, coordination, and execution of facilities projects, including refurbishments, operational improvements, and event-related works., • Develop full project scopes, briefs, task lists, and responsibilities for each planned piece of work., • Conduct site assessments to determine project requirements and feasibility. TEAM & CONTRACTOR COORDINATION • Liaise with all relevant internal teams to ensure alignment, minimal disruption, and smooth delivery of works., • Procure, onboard, brief, and manage contractors, ensuring they meet quality, safety, and compliance standards., • Manage contractors, conduct regular performance reviews and on-site meetings. SCHEDULING & DELIVERY • Develop and maintain project schedules, timelines, and critical paths for all works., • Liaise with internal teams to obtain access, permits and risk assessments., • Monitor progress daily/weekly to ensure works remain on track and adjust plans proactively where required. BUDGET & COST CONTROL • Manage project budgets including scoping, cost estimation, procurement, and ongoing cost tracking., • Ensure all works are delivered within approved budgets and escalate any potential variances early., • Identify cost‑saving opportunities without compromising quality or safety. QUALITY, COMPLIANCE & SAFETY • Ensure all works comply with statutory requirements, internal policies, and industry standards., • Conduct quality checks before, during, and after works., • Complete and maintain documentation including contractor records and compliance logs., • Work closely with the H&S team to ensure safe working practices at all times. COMMUNICATION & REPORTING • Prepare and deliver clear project updates to senior management including progress reports, budget tracking, risks, and mitigation plans., • Maintain excellent communication with affected teams to ensure operational continuity., • Record all project documentation, lessons learned, and close‑out reports. KEY SKILLS AND EXPERIENCE • Strong understanding of building operations, including planned and reactive maintenance, asset upkeep, and operational continuity., • Knowledge of AV/IT equipment, building systems, and general maintenance processes, ensuring all facilities and services remain safe, functional, and compliant., • Experience maintaining high‑standard environments in busy, customer‑facing or operationally complex settings., • Demonstrable experience leading facilities‑related projects such as refurbishments, enabling works, operational improvements, or event‑support installations., • Skilled in project scoping, planning, scheduling, budgeting, and risk management, with the ability to manage multiple projects simultaneously., • Strong organisational ability, ensuring workstreams progress efficiently and deadlines are met even under pressure., • Proven experience sourcing, briefing, coordinating, and monitoring contractors across a range of disciplines., • Confident in assessing contractor performance, • Able to collaborate effectively to ensure minimal disruption and seamless project delivery., • Solid working knowledge of health and safety legislation, safe working practices, and compliance requirements within facilities management., • Experience carrying out risk assessments, inspections, and safety checks to ensure a consistently safe operating environment., • Commitment to maintaining accurate records, manuals, permits, and documentation in line with statutory and organisational requirements., • Comfortable undertaking practical tasks when required, such as site checks, troubleshooting facility issues, and supporting out‑of‑hours works., • Strong problem‑solving ability with a proactive approach to managing unexpected issues or maintenance challenges., • Understanding of logistics and stock/storage coordination relevant to facilities projects., • Excellent verbal and written communication skills, with the ability to convey technical information clearly to non‑technical stakeholders., • Builds strong working relationships across departments and with external partners., • Confident engaging and coordinating with contractors, suppliers, senior stakeholders, and operational teams., • Highly organised, proactive, and self‑motivated, thriving in environments where priorities shift and multiple tasks run concurrently., • Hands‑on, solutions‑driven, and willing to step in wherever needed to maintain operational excellence., • Calm under pressure with the resilience to manage demanding timelines, high‑traffic environments, and competing demands.

Company Profile: Ocuco Limited is a leading software solutions provider in the eyecare industry, dedicated to helping eyecare professionals streamline their operations and provide exceptional patient care. With a global presence and a focus on innovation, Ocuco has built a reputation for delivering cutting-edge technology and outstanding customer service. OptiCommerce is part of the Ocuco group and is the leading independent digital marketing and web provider in the optical sector, with clients in the UK, Ireland, the Nordics region, Canada and the US. Job Description: Join Ocuco Ltd. as a Digital Marketing Executive and become an integral part of our dynamic, multinational Client Marketing team based in London. Reporting to the Head of Client Digital Marketing, the successful candidate will play a key role in developing and executing innovative digital strategies. This position involves working with clients across the UK & Ireland, the US, Canada, and the Nordics, as well as maintaining communication with prospective clients worldwide. The role requires a high level of attention to detail, strong organisational abilities, and excellent communication skills. Occasional travel to optical trade shows in the UK will be expected. This is a hybrid role, with a requirement to be in the office three days per week. Responsibilities: • Plan and execute social media content for clients, • Review your own and colleagues’ client social media content, • Ensure all content meets quality standards before submission to the manager, • Schedule social media posts using specialist delivery platforms, • Liaise with clients to gather social media assets, blog content, and briefs, • Coordinate with third-party vendors to support content delivery, • Build bespoke client content calendars based on briefs, seasonality, and industry trends, • Assist in compiling advanced customer reports using multiple data sources (e.g., Google Analytics, Google Ads, WooCommerce, bespoke platforms), • Monitor and report on paid campaign budgets (Google Ads, social media ads, etc.), ensuring appropriate spend management, • Respond to client communications (calls, emails, etc.), providing timely and appropriate resolutions, • Support the Client Marketing Team in their day-to-day activities, • Accurately complete tasks on time using provided tools and platforms, • Contribute positively to a collaborative team environment, where each member plays a valued role The minimum requirements are: • A qualification in Marketing, Business, Languages or related field., • 2+ years of experience in crafting and executing social media content for clients., • Demonstrated ability to thrive in a fast-paced environment., • Proficiency in executing B2C/B2B content across diverse social media platforms., • Exceptional attention to detail and ability to understand and execute marketing briefs accurately., • Strong organisational and planning skills., • Fluency in English (both verbal and written)., • Advanced proficiency in Microsoft Office Suite. The ideal candidate will also have: • Certification in Meta ads or other relevant marketing platforms., • Experience with content scheduling platforms such as Publer, Buffer, and Hootsuite., • Previous success in building, executing, and analysing Meta Ads/LinkedIn Ads campaigns., • Familiarity with content/blog platforms including WooCommerce and Google Business., • Ability to collaborate effectively with internal and external stakeholders., • Positive attitude and proactive approach to delivering high-quality results., • Prior experience in the healthcare or eyewear sectors.

We are looking to recruit an experienced Quality Manager to join an award-winning FMCG business where quality & innovation is at the forefront of the business. This is an exciting time to join an ambitious brand in a role that gives a unique opportunity to shape and develop the department. The role; • You will be responsible for driving quality standards and overseeing customer interface within the technical team, • You’ll work with the leadership team to identify, develop & implement technical improvements to products, practices & standards, • Managing internal quality systems and supplier auditing, • Dealing with any customer queries & managing site visits, • Provide technical support to the NPD & Supply chain departments in addition to liaising with manufacturing & commercial teams Your Background; • We are seeking a candidate of graduate calibre with experience already gained in a technical, quality or compliance role within the food industry, • You will have gained previous customer exposure ideally with the major Grocery Retailers, • You will have up to date regulatory knowledge with an understanding of current technical legislation, • Ability to work both automatously and as part of a team will be highly important, • Experience of working with chilled products is essential

Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: • Lead and supervise the store team in the absence of the Store Manager., • Open & close stores, including cashing up and completion of associated administrative duties., • Offer excellent levels of customer service and have a strong product knowledge., • Lead by example, by recommending and promoting complimentary products with each sale., • Assisting management in leading the team, to achieve store sales targets and KPI’s., • Support team members as and when required., • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer., • Process stock deliveries and store transfers., • Deal with customer queries and complaints. Personal characteristics: • Able to take direction from management regarding additional tasks and duties., • Previous supervisory experience including cashing up and banking., • Self-motivated, with a positive, can do attitude., • Ability to supervise, motivate, coach and work with a team., • Strong interpersonal and communication skills., • Willingness to approach and serve all customers., • The drive to exceed monthly performance targets., • Methodical approach to completing daily tasks – including stock SKU management., • High levels of attention., • The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday)., • The ability to travel to all stores listed above. If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!

Store Supervisor - Charing Cross Industry: Designer collectible pieces Location: Charing Cross, WC2H 0NE Job type: Full time, Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the designer collectible pieces industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of designer collectible pieces expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer collectible pieces and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work, • Join Our Team – 40-Hour Workweek, 7-Hour Shifts +1h Paid Lunch The Role and Candidate We are searching for a Supervisor to work alongside our Assistant Store Manager in our new and upcoming flagship store in Charing Cross! This is a key role in managing the store in all aspects of retail operations and ensuring the sales team provides exceptional customer service that meets POP MART’s standards. This leadership position requires strong organisational skills, excellent communication abilities, and a passion for retail management. Your enthusiasm for designer collectible pieces will make you a competitive candidate. The position reports to and receives functional guidance from the Assistant Store Manager. Responsibilities • Assist the Store Manager overseeing all aspects of store operations, • Provide exceptional customer service and resolve any customer issues or complaints, • Train and supervise the sales team, ensuring they adhere to company policies and procedures, • Collaborate with the Store Manager to develop strategies for achieving sales targets, • Closely monitor inventory levels and coordinate with the merchandising team and management for replenishment, • Control stock discrepancy by monitoring inventory levels and preventing shoplifting, • Own visual merchandising. Ensure the store tidiness and cleanliness are maintained at the highest level, • Manage the cashier point’s daily opening and closing procedures, • Conduct regular staff meetings to communicate goals, expectations, and updates, • Assist in recruitment, evaluation of potential candidates’ performance, and training new team members, • Perform administrative tasks such as rota scheduling and sales reporting, • Be available to work flexible hours, including nights, weekends, and holidays Required Qualifications • 2+ years fulltime experience in store management level, • Fluent in professional English, with excellent verbal and written communication skills, • Proactive with strong customer service skills to provide a memorable shopping experience, • Proven ability to develop and implement strategies to achieve sales targets, • Demonstrated leadership skills with experience supervising a team, • Strong organizational skills with a keen attention to detail, • Proficient in administrative tasks such as rota scheduling and reporting, • Effective time management and task prioritization abilities, • Team-oriented with the ability to motivate and inspire others Desirable but Not Essential • Experience in the designer collectible pieces industry, • Knowledge of visual merchandising techniques, • Familiarity with retail management software and point-of-sale systems If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Client Relationship Manager Join a forward-thinking property management business known for its meticulous standards, strong client partnerships, and smart, people-first approach. This role is central to ensuring each development in your portfolio runs smoothly, with great service, solid compliance, and genuine customer care at its core. Role Overview: • Location: Hybrid/Borehamwood. Office-based Mondays & Fridays, flexible mid-week (home or site)., • Package: £40,000- £45,000pa & benefits, • Industry: Property & Asset Management What You’ll Be Doing: • Oversee the day-to-day management of residential developments, ensuring a first-class service to clients and residents., • Lead on mobilisation for new contracts — coordinating with key stakeholders and ensuring all processes are completed accurately and on time., • Take ownership of risk management, maintaining detailed audit trails and ensuring full compliance with health, safety, and legal requirements., • Manage contractor relationships, tendering, implementing, and reviewing contracts to ensure value for money., • Support financial management across your portfolio, including budget preparation, service charge oversight, and client reporting., • Act as a brand ambassador, providing proactive, empathetic customer service and ensuring all interactions reflect the POD values., • Work collaboratively with colleagues to continuously improve processes, compliance standards, and client satisfaction. Main Skills Needed: • Experience working within Block, Facilities or Residential Management is essential., • 2+ years of experience as a Client Relationship Manager., • Strong understanding of risk management, compliance, and contract administration., • Confident communicator, able to liaise effectively with clients, residents, contractors, and internal teams., • Commercially aware with sound budgeting and financial reporting skills., • Detail-oriented, organised, and comfortable managing multiple developments simultaneously., • Tech-savvy, methodical, and committed to delivering high-quality service. What’s in It for You: • Work with a company that genuinely values its people and delivers on its promises., • A collaborative, supportive culture built around trust, learning, and shared success., • Opportunities for career progression and professional development., • Hybrid working with flexibility and autonomy., • A business that lives its values, meticulous, dedicated, smart, and supportive. Let’s talk about what your next move could look like. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

About Temenos Temenos is the world’s leading platform for composable banking, serving clients in 150 countries by helping them build new banking services and state-of-the-art customer experiences. Top performing banks using Temenos software achieve cost-income ratios almost half the industry average and returns on equity 2X the industry average. Their IT spend on growth and innovation is also 2X the industry average. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. The Role: Contract Role - London (Hybrid) (12-18 months engagement) We are seeking a highly experienced Oracle Fusion Cloud Order to Cash (O2C) and Project Portfolio Management (PPM) Consultant to lead the design, configuration, and end-to-end implementation of project driven revenue and billing processes as part of our transformation from Oracle E-Business Suite (R12) to Oracle Fusion Cloud. This role will play a critical part in delivering integrated project-based Order-to-Cash solutions, covering Project Contracts, Service Contracts, Accounts Receivables, Revenue Management, and PPM modules including Project Foundation, Project Costing, and Project Billing. The consultant will work closely with Finance, Project Management, and IT teams to ensure scalable, compliant, and business-aligned solutions. Responsibilities: • Support business owners and SMEs in defining and confirming configuration decisions for the following Oracle Fusion Cloud modules: Project Contracts, Service Contracts, Accounts Receivables, Advanced Collections, Revenue Management, Project Foundation, Project Costing, and Project Billing., • Design and configure project-based billing and revenue recognition models, including time & materials, fixed price, milestones, and usage-based billing. Project Manager – Oracle Fusion Implementation., • Define and document end-to-end O2C process flows, from contract creation through billing, revenue recognition, and cash application., • Ensure seamless integration across Receivables, Project Contracts, Project Costing, Project Billing, Service Management and General Ledger., • Monitor and review functional deliverables from the implementation partner, including: Functional design documentation, Setup documentation, Test scenarios and evidence, Training and support artifacts., • Serve as the key liaison between business stakeholders, process owners, SMEs, and the implementation/technical teams throughout the project lifecycle., • Facilitate process discussions to identify opportunities to simplify, standardize, and automate Order to Cash and PPM processes, with a strong focus on adopting standard Oracle Fusion functionality and minimizing customizations., • Oversee and shadow key project activities including solution configuration, approvals/workflows, controls, accounting setups, testing, and deployment, while enabling the internal IT support team to become self-sufficient post go-live., • Coordinate and support process playbacks / solution walkthroughs, ensuring alignment across business teams and timely closure of feedback., • Act as a trusted advisor to business stakeholders on process transformation., • Provide functional leadership across data migration activities for O2C and PPM, including Customers, Customer Sites, Contracts, Expenditure items , open Invoices, Open receipts and balances, and support business validation and reconciliation., • Support the business owners, business process owners and the SMEs in the design and implementation of controls (including appropriate segregation of duties)., • Support the business owners, business process owners and the SMEs with go-live readiness assessments and coordination of signoffs., • Lead and coordinate cutover planning and execution for the O2C and PPM workstream, including go live readiness checkpoints and business signoffs., • Ensure the implemented solution aligns with enterprise requirements for IT architecture, data security, access controls, and compliance standards., • Identify and manage risks related to data migration, integration, controls, and business readiness. • Proactively identify, track, and manage O2C and PPM related project risks and issues (data, integrations, controls, readiness), maintaining mitigation plans and escalating where needed., • Ensure compliance with program governance and delivery standards., • Proactively escalate risks and issues to program leadership., • Partner with Change Management and business teams to support training, end-user enablement, communications, and adoption readiness. Contribute to training strategy, user enablement, and knowledge transfer., • Support development of key business-facing materials such as SOPs, job aids, and user guides to ensure smooth transition to operations., • Support stakeholder communication and adoption activities. Project Manager – Oracle Fusion Implementation, • Support post-go-live transition planning to ensure stable handover to business-as-usual (BAU) support teams. Post Go-Live Support: • Provide hypercare and post-go-live stabilization support., • Troubleshoot production issues related to Account receivables, Contracts, Project Costing, Billing, Revenue Management and accounting. Skills: • Bachelor’s degree in accounting, Finance, Project Management, Information Systems, or a related field., • 15+ years of experience in Oracle Financials and/or Project Accounting., • Minimum 5 years of hands-on experience with Oracle Fusion Cloud implementations., • Proven track record of at least 3 end-to-end Oracle EBS (R12) to Fusion Cloud migrations., • Strong functional expertise across, Oracle Fusion PPM (Project Foundation, Costing, Billing, Contracts), Order to Cash, Accounts Receivables, and Revenue Management., • Deep understanding of project-based revenue recognition, billing, costing, and financial integrations., • Excellent analytical, documentation, and stakeholder management skills., • Strong communication skills with the ability to engage both business and technical teams. Soft Skills: • Strong stakeholder management skills with the ability to engage effectively with senior business leaders, finance users, project managers, and technical teams., • Excellent communication skills, both written and verbal, with the ability to explain complex functional concepts in clear, business-friendly language., • Proven ability to lead workshops, facilitate design discussions, and drive decision-making., • Strong analytical and problem-solving skills with a structured, outcome-oriented approach. Preferred Skills, • Hands-on experience with Oracle Fusion Advanced Collections, including strategy definition, scoring, dunning, and dispute workflows., • Experience integrating Salesforce (including Conga CPQ / Conga Contracts) with Oracle Fusion O2C and PPM processes., • Experience with Oracle Integration Cloud (OIC) for Salesforce-to-Fusion integrations., • Reporting expertise using OTBI and BI Publisher., • Knowledge of project budgeting, forecasting, intercompany, and cross-charge billing., • Experience in multi-currency and global project environments., • Oracle certification in Financials Cloud or PPM Cloud preferred. Project Manager – Oracle Fusion Implementation, • Experience with Oracle Subscription Management Cloud, including subscription lifecycle management (creation, renewals, amendments, cancellations) and integration with Accounts Receivables and Revenue Management for IFRS / ASC 606 compliance. Values: • Care about ICS Execution & Oversight., • Commit the day-to-day running of the ICS., • Collaborate to drive continuous improvement., • Challenge drive change management. Some benefits include: • Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month., • Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership., • Family care: 4 weeks of paid family care leave., • Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge., • Study leave: 2 weeks of paid leave each year for study or personal development.

Job Title: Patient / Treatment Coordinator Location: London (Clinic based in Knightsbridge) Salary: £30,000-£40,000 (DOE) + commission Type: Full Time, Clinic-based About the Clinic A well-established, high-end doctor-led aesthetic clinic based in Knightsbridge is looking to appoint a Patient / Treatment Coordinator to support the doctors and wider clinic team. The clinic is known for its high standards of care, loyal patient base, and calm, professional environment. About the Role This is a hands-on, patient-facing role working closely with the doctors, PA, and clinic team to ensure the clinic runs smoothly and patients receive a 5* experience at every stage of their visit. You’ll be responsible for welcoming patients, assisting doctors during clinics, coordinating diaries, supporting stock and clinic operations, and ensuring high standards are maintained throughout the day. Key Responsibilities Patient Experience and Front of House • Greet and welcome clients and visitors in a professional and friendly manner, • Provide clear information to clients about clinic services, treatments, and products, • Assist patients while they are in the clinic, ensuring comfort and reassurance, • Maintain high standards of customer service at all times, • Ensure all services provided are delivered to a 5-star standard, with accurate records kept Doctor and PA Support • Assist doctors during clinics and act as a chaperone when requested, • Assist the doctor’s PA with managing and organising diaries, ensuring no appointment overlaps, • Maintain a tidy, organised workspace for doctors and patients, ensuring a welcoming and comfortable environment Clinic Operations and Stock • Assist with the set-up and close-down of the clinic each day, • Complete weekly stock counts for injectable products and retail stock, • Collaborate with the clinic team to ensure smooth daily operations, • Adhere to clinic policies, procedures, and protocols to maintain compliance and service standards, • Act as the clinic’s Laser Protection Supervisor, ensuring all paperwork and treatment standards are kept up to date Administration and Communication • Respond to guest enquiries in a timely and professional manner, • Address complaints calmly and professionally, escalating to the Clinic Manager when required, • Work towards targets as set by the Clinic Manager, • Carry out any additional duties as requested by management Requirements • Previous experience in a patient coordinator, clinic support, or front-of-house role within aesthetics, medical, or private healthcare, • Confident working closely with doctors and clinical teams, • Strong communication skills and a professional, well-presented manner, • Highly organised with strong attention to detail, • Comfortable working in a busy clinic environment Working Hours: 40 hours per week Alternate Saturday / bi-weekly rota Two late nights per week (Tuesday & Thursday: 11:00–20:00) Standard clinic hours are 10:00–19:00 Why Apply This is a great opportunity to join a respected, doctor-led clinic where patient care, organisation, and professionalism are genuinely valued. If you enjoy supporting patients and clinicians, take pride in high standards, and like being part of a well-run clinic, I’d love to hear from you. Follow Aesthetic Search on LinkedIn to stay updated on our latest roles.

We are currently seeking an interim Customer Account Manager, to work with our global FMCG client Unilever, renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until end November 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £60,000 per annum, pro rata, depending upon experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. JOB PURPOSE In a landscape shaped by economic pressures, rising consumer expectations and tighter regulation – the future of Consumer Packaged Goods (CPG) within e-Commerce is about differentiation through responsible and relevant innovation fit for online shopping, data-driven customer experiences and a flexible channel strategy. Today consumers subscribe for ‘convenience’ with products delivered straight to their home; the rise of disruptive start-ups offering these services (e.g. Uber, Deliveroo), is altering the business landscape and broadening the range of competitors we and our retailers must compete with to serve consumers. The development of new digital capabilities and skills in order to stay competitive in this space is business critical for Unilever to continue to ‘win and lead’. eCommerce is a major growth and equity driver for Unilever. Amazon comprises an experienced team managing and expanding our presence across 1P within all our Business Units (Beauty, Homecare, Foods) and it is a hugely exciting time to join the Amazon team, currently experiencing year-on-year double digit growth MAIN RESPONSIBILITIES • Managing and being responsible for Homecare and Grocery / Fresh categories and leading a team of x 3 Account Executives / Apprentice, • Build strong and sustainable customer relationships with Amazon, • Negotiate effectively with Amazon, e.g. AVN negotiations, trade terms, funding etc according to the UL strategy for your assigned categories, • Manage the relationship aspects of key customer ‘events’, e.g. launching of new products, cost price changes, breaches of trade terms etc, • Develop and deliver the customer strategic business plan for your category, and the joint business plan, working closely with CSP, Category and Brand Managers as well as the Media team, • Develop and deliver an optimal promotional plan for the year (including selling the plan with the customer), • Manage promotional and non-promotional investments with the customer and ensure all agreements are properly documented and stored, • Work closely with Customer Account Executives (CAE) And Apprentice to ensure administrative aspects of promotions are completed and actioned, • Manage the customer P&L for relevant categories and the overall level of customer investment, • Manage in-month operational performance vs forecast, working closely with CSP, Demand Planners and Supply Chain, • Manage account financials elements following UL designated processes accurately and efficiently, • Responsible for MBR and QBR (internally and externally) with the support of CAEs, • Delivery of all KPIs for specific categories Please note: The responsibilities outlined above are not exhaustive and may evolve in response to business needs. The successful candidate should be adaptable and comfortable working in a dynamic environment where priorities can shift. Experiences & Qualifications • Amazon Vendor Experience necessary, • Customer management & selling essentials - ideally previous experience of performing a CAM role, • Prior commercial experience and exposure to P&L, • Proven history of working within a team environment, • Prior experience of leading and developing a direct reports required, • Relevant Account Management experience, • Customer management & selling essentials, • Strong Communication skills, • Experience of leveraging big customer relationships, • Proactive and curious mindset, • Stakeholder management, • Strong negotiation skills, • Microsoft Office - Excel proficient ALL ABOUT YOU • You love to win and have fun doing it, • You have a positive mindset and are constantly curious and share along the way., • You are comfortable with the uncomfortable: charting new grounds, navigating through complexity, and testing and learning as you go, whilst always striving to do things better, • You possess strong negotiation skills and the ability to influence, • You have sharp financial acumen to own a P&L, deliver monthly and annual business targets as well as judgement and insight to assess and build new business models, • Build strong internal and external relationships and are comfortable working in a collaborative environment, • Possess great analytical skills with proficiency in Microsoft, especially Excel, alongside the ability to share insights and learnings across the Amazon team, bringing others on the journey with you

About NCR Atleos: Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally. Summary: • Job Title: Territory Sales Manager, • Location: Remote-London area, • Salary: £35,000.00 per annum + OTE, • Hours: 40 hours working week, permanent position What is this role of a Territory Sales Manager? Initially driving new business acquisitions within a defined geographical territory, optimising ATM availability and profitability, progressing on to management of existing core estate. Acting as the company’s customer relationship manager whilst providing support and an escalation point to office based functions. What will I be doing as a Territory Sales Manager? Deliver profitable new installs to the business and maximise return from each site you install • Maximise profitability by recommending the optimal proposition and commercial terms, • Achieve an annual install target., • Achieve weekly, monthly and quarterly sales targets., • Adhere to the company guidelines in relation to the split of propositions to deploy this financial year and target surcharge levels., • You will be responsible for generating your own leads by cold calling, referrals, networking etc in order to achieve predefined targets, • Attend events and build relationships with affinity partner local managers., • Manage your pipeline effectively. Management of existing core estate: (upon successful completion of probation and training) • To achieve monthly, quarterly and annual resign targets., • To maximise profitability for your sites., • To ensure the maximum availability and ATMs in service for your estate., • Proactively build and manage relationships with all customers in your territory, • Provide assistance to the SME team for issues requiring f2f support e.g access, photos, HTC, OGA. Own your business and data • Ensure SFT and trackers are up to date and clear., • Ensure accurate daily, weekly and monthly reports are submitted on time., • Keep pending sites clear and moving., • Always know where your sites are in the pipeline. Follow company procedures in terms of paperwork and process and procedures • Complete resign, sales and survey forms accurately, • Always ensure all paperwork meets the agreed criteria, is complete and full, • Process approval packs within agreed SLA’s. Own profitability of new sites for the first 12 months What Will I Need to Succeed as a Territory Sales Manager? • A strong background in account management., • Commercial awareness., • Possess good IT skills (Word, Powerpoint, Excel, internet, email)., • Good territory/journey management., • To be target driven with a desire to succeed., • To understand the ATM market and competitors' products., • Excellent communications skills, both written and verbal., • To be self-motivated but also a team player., • Demonstrate excellence in customer service., • Good organisational and time management skills., • A positive attitude., • Good negotiation skills and persuasiveness., • To show initiative and be entrepreneurial., • Trustworthiness and discretion when handling confidential information., • A smart appearance and professional attitude., • To enjoy networking and meeting new people. What benefits do I Get In Return? • Competitive Salary., • 24 days holiday, rises to 25 after 5 years’ service., • Competitive defined contribution company pension with Fidelity., • 50% Employer funded single private medical cover provided by Bupa, with the option to buy additional cover., • Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme., • Employee life assurance., • Employer funded Income protection scheme., • Employee Assistance Programme, with 24/7 counselling service., • Access to MYGYM discounts for membership offers and discounts., • Access to a range of lifestyle discounts. EEO Statement: Integrated into our shared values is NCR Atleos's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Atleos is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Atleos has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies: To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR ATLEOS preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR ATLEOS employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

Position: Associate Academic Manager Company: Elizabeth School of London Location: ON-SITE, London, UK Salary: £45,000-£47,000 per annum Employment Type: Full-Time, Wednesday to Sunday, 9am-5pm About Us: Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students. We currently have seven campuses located in major cities including Birmingham, London, Leeds, Leicester, Manchester, and Northampton. We are seeking a motivated and dedicated individual to join our team as an Associate Academic Manager, supporting leadership and oversight for our operations in the facility. Job Description: The Associate Academic Manager is a key role responsible for supporting the setup and operations of the campus in accordance with Head Office directives. Reporting to the Academic Manager, this position assists with campus functionality, including staff supervision, student welfare, and coordination with facilities management. The role involves direct support to the Academic Coordinator and Campus Coordinator. The Associate Academic Manager helps ensure seamless operations within the academic department and overall campus. Key Responsibilities: Academic Management: • Support all academic activities on campus, including curriculum delivery, student assessment, and adherence to academic standards., • Assist in monitoring the performance of lecturers, ensuring quality teaching and compliance with established academic guidelines., • Help guide Academic Coordinators and Programme Leads in managing lecturers and finding suitable candidates for teaching roles., • Assist in the induction of new staff according to company policies and procedures, maintaining accurate records., • Coordinate with relevant teams to collect course progression reports and assist in compiling bi-weekly and monthly reports on staff and student performance., • Support academic leadership in ensuring academic staff and classrooms are fit for purpose and well-equipped for class delivery. Team Management: • Assist in overseeing the Academic Coordinator and Campus Coordinator., • Provide guidance, support, and performance feedback to staff, fostering a collaborative work environment., • Monitor staff performance and provide reports and feedback to relevant departments., • Resolve staff queries and concerns related to academic operations. Campus Operations: • Be an active presence on campus to support staff in day-to-day operations., • Assist with campus-related activities such as fire drills, regular health and safety checks, and updating/reporting accidents/incidents., • Collaborate with the Academic Manager and the leadership team to ensure effective campus operations., • Help ensure the upkeep of the campus, including effective opening and closing, daily inspections, and proactive resolution of issues., • Coordinate IT-related issues/activities with respective teams., • Ensure departmental staff adhere to rota and schedules. Student Engagement and Welfare: • Play an active role in student engagement activities and events., • Serve as a point of contact for customer service, addressing daily challenges, managing emergencies, and upholding student and staff welfare and discipline. Performance Monitoring and Reporting: • Monitor campus performance indicators such as retention rates, progression rates, and academic standards., • Assist in formulating monthly reports on campus performance for presentation to the Senior Leadership Team, highlighting achievements and areas for improvement. Policy Implementation: • Implement policies and procedures mandated by the Senior Leadership Team to ensure consistency and compliance across academic operations., • Stay updated with regulatory requirements and industry best practices to inform policy decisions. Examination Management: • Ensure timely administration of examinations, marking, and grade reporting in accordance with academic calendars and partner university requirements., • Conduct internal examination boards as necessary to assess student performance and maintain academic integrity. Education and Qualifications: • Bachelor’s degree in Education, Business Administration, or related field., • Proven experience in educational management, preferably in a similar role., • Strong leadership and interpersonal skills, with the ability to inspire and motivate others., • Excellent organizational and problem-solving abilities., • Sound knowledge of safeguarding policies and procedures., • Effective communication skills, both verbal and written., • Ability to remain calm and composed during emergencies., • Familiarity with relevant regulations and compliance standards in the higher education sector., • Commitment to promoting diversity, equity, and inclusion within the campus community. Experience & Knowledge: • Experience in higher education and a minimum of 1 year of operational management experience., • Proven experience in academic management and higher education institution (HEI) experience., • Ability to prioritize competing deadlines and workloads while maintaining a high level of accuracy., • Strong written and verbal communication skills, able to develop and maintain strong and trusting working relationships with colleagues and students., • Ability to work on own initiative, demonstrating a positive approach to problem-solving., • Demonstrated ability to manage, motivate, and support an academic and operations team, embracing a collaborative working style to achieve results and deliver outstanding student experiences and outcomes., • Ability to maintain confidentiality and handle sensitive information with professionalism., • Strong organizational skills, able to work under pressure to prioritize, delegate, and meet deadlines., • Awareness and understanding of higher educational regulatory frameworks and assurance processes. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Job Description Clinical Deputy Manager The Sidcup Care Home, 2 - 8 Hatherley Road, Sidcup, DA14 4BG . Salary Up to £49,920 per annum- Depending on experience. Permanent - 40 hours per week. Monday to Friday Occasional night visits or weekend work may be required. Welcome Bonus- £2000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You’ll help us make health happen by: • You’ll oversee and assist all aspects of nursing care/activities within the home, • With the help of your team you’ll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records, • It’s imperative that the correct staffing levels are maintained through efficient management of rotas, you’ll ensure adequate staffing is always maintained within the home, • Drawing on your clinical experience, you’ll provide day to day support and guidance to the team - promoting our residents' independence, choice and dignity, • You’ll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community, • Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home’s profile in the local area and beyond Key Skills / Qualifications needed for this role: • A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development, • With a real understanding of the benefits that the right nursing care can bring to resident’s lives, you’ll champion independence, choice and dignity by delivering the highest quality care to our residents, • You’ll possess up-to-date knowledge of tissue viability, infection control and care planning, • An effective communicator who’s able to build strong and honest relationships with residents and their families, • You’re a natural leader, someone who’s ready to share their clinical experience – leading and mentoring a team, able to delegate effectively and promote excellent customer service and relationships, • Someone with excellent time management who can effectively prioritise their workload, • A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support, • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350, • Wagestream - Have early access to up to 40% of your earned wages within minutes, • 33 days holiday, • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences., • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!, • Free meal on every shift, • Interest-free annual travel loan to enable the purchase of public transport annual season tickets, • We offer a range of Bupa pension plans – find out more on our career site, • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site, • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health, • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: *Your starter bonus will be paid to you in the next available pay run once you have completed four weeks’ service and will be subject to deductions for tax and NI.

We’re looking for a Principal Business Development Manager to join WD Interiors, based within our Old Bailey office in central London, with the opportunity of flexible hybrid working. This is a lead-level role within our business, focused on driving the growth of our private sector workplace and Cat B occupier fit-out portfolio, typically projects valued between £5m and £30m (20,000–70,000 sq. ft). You’ll play a pivotal role in identifying, shaping and securing high-quality opportunities. Validating opportunities early and ensuring that the right projects are pursued in line with our strategic objectives. This role is not about volume bidding it’s about intelligent pre-positioning, strong relationships and disciplined opportunity selection. You’ll work closely with our proposals, marketing and operational teams to maximise bid conversion and deliver long-term value. *NB. We will also consider applications from well rounded individuals at the ‘Senior BDM’ level, who are looking to step up and take on a greater challenge. Key Responsibilities: Strategic Business Development • Drive the delivery of the regional growth strategy for Workplace / Cat B fit-out within WD Interiors., • Identify and secure major business development opportunities with strong revenue and margin potential., • Lead market engagement to grow our presence within the private sector occupier market, complementing our existing public-sector experience. Customer & Market Engagement • Cultivate and maintain senior relationships with professional teams (PM, QS, Design), agents and key customers., • Validate opportunities early by clarifying budget, programme, procurement route, risks and competition before committing resource., • Act as a trusted advisor to customers, shaping briefs, managing expectations and supporting informed decision-making., • Lead negotiations and close high-value deals on favourable commercial terms. Collaboration & Work Winning • Work closely with the Cat B / Workplace Operational Lead to align business development activity with delivery capability., • Integrate seamlessly with proposals and marketing teams to improve bid quality and conversion rates., • Present opportunities, strategies and recommendations to senior leadership and Board-level forums. Essential Skills: • 5 - 10+ years’ experience in Business Development, New Business or Procurement within the fit-out and interiors sector., • Strong understanding of workplace / Cat B fit-out procurement, including single-stage, two-stage, D&B and traditional routes., • Hold existing relationships with PM, QS and Design practices within the London workplace market., • Excellent commercial acumen, with the ability to assess risk, value and opportunity quality., • Strong written, presentation and influencing skills, comfortable operating at senior and Board level., • Proven ability to manage complex stakeholder relationships and challenging conversations., • Valid UK driving licence. Desirable Skills: • Design or Design Management background with a successful transition into business development., • Degree-qualified (beneficial but not essential)., • Strong storytelling capability to support compelling customer engagement. About Us: With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

About Infodesk: Infodesk is the leading enterprise intelligence management SaaS platform, serving the top 100 companies across global life sciences, government, professional services, and financial services. InfoDesk’s proprietary software solution gathers, normalizes, enriches, and summarizes content in real-time, from external and internal sources, to deliver business-critical insights that help clients increasetheir competitive awareness, mitigate risks, and make confident data-driven strategic decisions. About the Role: • The Insight Manager for Life Sciences supports the custom information needs of global pharmaceutical and biotech clients., • This position requires experience in the pharmaceutical industry or regulatory strategy, with strong knowledge of GXPs and regulatory guidance., • Strong verbal and written communication, project management, and editorial process experience are essential., • Responsibilities include customer communication, collaboration with internal teams, managing remote editors, and ensuring quality deliverables. Scope of Work: • Supervise the production workflow and manage scheduling for editorial deliverables and analyses tailored to our global pharmaceutical and biotechnology clientele., • Offer editorial guidance on the specific informational needs as well as search strategy of pharmaceutical and biotech customers to ensure alignment with their objectives and strategic direction., • Define project scopes and objectives, engaging all pertinent stakeholders throughout the process., • Organize, plan, and implement standardized procedures and timelines for production operations., • Deliver pre-sales consultations regarding scope and pricing promptly and accurately., • Provide ad hoc support as necessary in the analysis and execution of client projects. Skills you'llneed to be successful: • 6-8 years of work experience in the pharmaceutical / biotech industries, in library science or knowledge management, medical library or special library., • BA/BS in scientific/engineering/healthcare discipline a must, (Masters, PharmD or Ph.D preferred but not mandatory), • Familiarity with reliable sourcescovering the pharmaceutical and life sciencesindustries., • High understanding of Booleanqueries and syntax., • Analytical and creativeproblem-solving., • Excellent client-facing and internal communication skills, both writtenand verbal., • Solid organizational skillsincluding attention to detail and multi-tasking., • Experience scalingproduction projects to accommodate continuously increasing capacity., • Editorial and production experience would be a plus.

Senior Customer Success Manager at ProFinda ProFinda is the market leader in resourcing optimization using advanced AI. We help global professional services firms deploy the right talent at the right time, unlocking millions in operational efficiencies while improving delivery, driving utilisation, all the while taking into account employee preferences which in turn drives employee retention. We are seeking a highly motivated, seasoned, and strategic Senior Customer Success Manager to serve as a founding pillar of our new Customer Success function. This is a senior individual contributor role designed for an experienced professional who thrives on managing high-value, complex relationships while simultaneously helping to define the "ProFinda Way" of customer success. You will actively manage a portfolio of our most strategic accounts, transitioning them from sales-led relationships to long-term value partnerships. As one of the first roles in this function, you will play a pivotal part in establishing our engagement playbooks, health metrics, and retention strategies, setting the standard for future team members. Who you are: • A Trusted Advisor: You have the gravitas to engage with senior customer stakeholders and Directors, including large enterprises, moving beyond "vendor" status to become a strategic partner., • A Builder: You are comfortable with ambiguity and excited by the prospect of building processes (QBRs, Success Plans, Health Dashboards) from scratch rather than just following them., • Commercially Astute: While focused on success, you understand the mechanics of retention, upsell and can identify growth opportunities., • Collaborative: You effectively bridge the gap between Sales, Delivery, Enablement, and Product to advocate for the customer. In this position you will: • Own the Strategic Relationship: Serve as the core relationship owner for a defined book of high-value accounts. You will move beyond day-to-day tactical support (owned by other supporting teams) to focus on strategic alignment, value realization, and long-term goals., • Drive Retention & Expansion: Take ownership of the contract renewal strategy, beginning discussions 90-120 days out. You will proactively identify and qualify upsell/cross-sell opportunities, handing qualified leads to Sales Managers for commercial closure., • Establish CS Best Practices: Help design and scale a repeatable, best-in-class Customer Success function. This includes defining the structure for Quarterly Business Reviews (QBRs), creating standard Success Plans, and establishing baseline client health metrics., • Monitor Account Health: Develop and maintain a "Client Health Dashboard," tracking license saturation, utilization metrics, and risk factors to proactively identify churn risks before they escalate., • Facilitate Value Realization: Work closely with the Enablement team to diagnose adoption challenges and ensure customers are achieving their defined business outcomes., • Voice of the Customer (VoC): In close collaboration with the Enablement Leads, act as the strategic conduit between the customer and our Product team, filtering feature requests through a lens of business impact and strategy rather than just volume., • Forecasting & Governance: Provide accurate revenue forecasts and 6-month outlooks to leadership, ensuring visibility into the health and growth potential of your portfolio. What you need to be successful in the role: • Senior Experience: 7+ years of experience in Account Management, Customer Success, or Consulting, specifically within the SaaS or B2B technology space., • Enterprise DNA: Proven track record of managing large, complex enterprise accounts (e.g., Big 4, Global Consultancies) and navigating matrixed stakeholder maps., • Commercial Fluency: Experience owning retention targets and identifying expansion revenue. You understand the difference between "customer happiness" and "customer value.", • Process Design: Ability to create and document new workflows (e.g., "How we do QBRs," "How we measure health") without needing a pre-existing playbook., • Cross-Functional Leadership: Ability to influence internal teams (Product, Delivery, Sales) without direct authority to get things done for the customer., • Superior Communication: Exceptional presentation and written skills, capable of tailoring narratives for executive audiences. Our Culture & Values: At ProFinda, we know that a great culture is something that develops naturally on the back of strong, clearly defined company values and leadership. This culture is what motivates and retains talented employees. Our values are true to ProFinda and are reinforced among our employees daily, translating to a culture that makes the entire team proud. 🚀 Purpose Driven Work – We’re engaged, excited, and focused on making a meaningful impact. 👨 💻 Transparency & Agility – Great communication, self-driven attitudes, and solution mindsets are at our core. 💓 Trust & Autonomy – We take ownership, work independently, and support each other. 💡 Collaboration & Success – We believe teamwork fuels innovation and shared achievements. 🪴 Continuous Learning & Growth – A dynamic environment where everyone can reach their full potential. 🧘 Work + Life Balance – We value a healthy balance, knowing that well-being and performance go hand in hand. A bit about us: Though our backgrounds are diverse, we share a belief - employee skills and a knowledge lens can lead to workforce productivity and quality, also favouring employee personal development and mobility. That common inspiration keeps us aligned with our purpose as a global team. The distance doesn't slow us down. We keep the engine humming from our homes, co-working spaces, and coffee shops. Whether collaborating through Slack, video calls, our team knows how to keep connected - it’s what we do best! At ProFinda, inclusivity fits our core values of aspiring to create an open-minded workforce, where our employees feel comfortable to be themselves. We know that creating diverse teams is the most fundamental component to our success and this success can only be achieved by a collective of people with different backgrounds, experiences, personalities, talents, ideas and opinions. We hire fantastic, innovative team players – if that sounds like you, you will find a home at ProFinda!

STORE DIRECTOR – LUXURY FINE WATCHES & JEWELLERY LONDON £75K-£85K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are searching for an experienced STORE DIRECTOR / STORE MANAGER who is currently managing luxury stores ideally in fine watches & jewellery OR luxury fashion, lifestyle, with a passion for fine watches and jewellery. The ability to network, build strong positive working relationships, to inspire and convert potential clients & businesses, and lead a dynamic service driven team is crucial. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Purpose of role The Leica Account Manager - Photo will serve as the primary contact for their designated accounts, fostering strong relationships and maintaining regular communication. They will develop strategies and account plans to achieve shared objectives and drive revenue growth. By monitoring key account metrics (KPIs), they will proactively address challenges and resolve issues. Regular visits to key accounts are essential, including leading data driven meetings. The role involves close collaboration with the Head of Commercial, the Commercial Team and Marketing to achieve sales targets across Leica’s portfolio, including photography products, sport optics, smart projection and watches. This is a full-time position that involves travelling within the UK for four days a week, one office day for report preparation, frequent weekend work, and occasional international travel. Key Responsibilities: Trading Relationships • Establish and maintain win/win relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure that the Leica brand is positioned to deliver more than its due share of voice, visibility, and exposure., • Conduct successful commercial negotiations on terms, distribution, space and location, visibility, and support with Buying and Merchandising teams., • Prepare business presentations for formal retailer quarterly reviews and book in regular on site visits in between to main relationships and ensure best practice., • Identify new trading relationships and prepare business case scenarios for approval. Driving Performance • Ensure a top-line and detailed understanding of retail context, category, and individual retailer performance to identify retail opportunities and strategic needs., • Own all sales forecasting and profitability targets for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner., • Deliver bespoke dealer plans to drive brand visibility and growth., • Ensure accurate sales forecasting and proactive inventory and assortment management, with close collaboration with Sales Operations and Finance., • Drive Sell-in of new launches and analyse business performance on an ongoing basis proposing recommendations to improve sales., • basis proposing recommendations to improve sales., • Responsible for visual merchandising including ordering POS and toolboxes and organising dealer in store events, • Work closely and direct the Leica Specialist to engage our dealer community via customer events, demonstrations and the eSnaps programme. Cross-Functional Working • Work closely with the Head of Commercial to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Review implementation and performance vs expectations on a regular and appropriately frequent basis., • For new markets or trading partners, onboard and build out bespoke launch plans appropriate to the market and retailer., • Act as the key point of contact with the account, managing & addressing daily requests, working closely with internal cross-functional teams. Trade Marketing • Developing & supporting with bespoke Trade Marketing Plans to support individual retailers., • Tracking activity budget spend regularly. Key Accountabilities • Delivering annual financial & gross profit objectives in full, • Development and implementation of a collaborative Joint Business Plan (where applicable) – with focus on 100% implementation to maximise the return on investment to deliver the required brand and profit targets, • Successful activation of commercial & brand building growth drivers based on analysis and core insight into customer strategy and consumer behaviours, • Exceptional results for the retailer and Leica through a sustained commitment to priority outcomes delivered through effective cross-functional ways of working with multiple resources who all execute their specific role in building and supporting a great customer relationship. Key Skills • Wholesale account manager experience is essential, • A keen interest in photography is essential, • A passion for sport optics and knowledge of watches would be highly advantageous, • A confident negotiator and influencer who is extremely target driven, • A real team player with a positive can-do attitude, • Excellent presentation and communication with numeric and analytical skills, • Ability and confidence to build and maintain professional relationships, • Ability to work under pressure and towards deadlines, • Excellent presentation skills, • Ability to travel in the UK and overseas when required, • Full clean driving licence Benefits • Competitive salary and opportunity to earn sales-based commission and bonus, • Private Medical Insurance, • Life Insurance, • Staff discount, • 25 days annual leave plus Bank Holidays, • 2 days Volunteering Day per year, • Cycle to Work Scheme, • Pension, • Access to Employee Assistance Programme, • Social events, • Training & Development Equal Opportunities Employer Leica is committed to and promotes the principle of equal opportunities in employment. We aim to treat people fairly and ensure that discrimination does not occur at any stage of recruitment, selection or employment on any grounds including race, religious beliefs, gender reassignment, ethnic or national origin, sex, age, marital status, disability, sexual orientation, pregnancy or maternity and trade union activities. It is the policy of Leica to ensure that all job applicants and colleagues are recruited, trained and promoted solely on the basis of their abilities.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveller-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. PURPOSE OF THE ROLE The Supply Chain Planner plays a pivotal role in ensuring the seamless flow of stock through effective planning, purchasing, and replenishment activities. Reporting into the Supply Chain Senior Planner, collaborating closely with suppliers and internal teams, the role aims to optimise sales, stockholding, and profitability across assigned categories. Acting as a key driver of the supply chain strategy, the Planner supports team members, contributes to key projects, and ensures the efficient execution of replenishment activities to meet business objectives. RESPONSIBILITIES • Stock Management: Oversee stock intake and replenishment for assigned departments or brands, ensuring KPIs are met., • Forecasting & Planning: Collaborate with suppliers to forecast demand and plan stock requirements to maximise availability., • System Optimisation: Manage and maintain replenishment systems for optimal stock management and accurate reporting., • Stakeholder Collaboration: Work closely with Procurement, Logistics, and Retail Operations teams to align replenishment activities across the supply chain., • Team Support: Coach and delegate tasks to Assistant Planners, ensuring effective team performance., • Project Involvement: Support the Supply Chain Manager in implementing category strategies and contributing to key projects. WHAT WE’RE LOOKING FOR: • Experience in demand planning, supply chain or retail planning within the Beauty category., • Strong analytical and numerical abilities, with advanced proficiency in Excel and supply chain systems, SAP Retail., • Proven skills in planning, organising, and prioritising., • Advanced proficiency in Excel and strong numerical/analytical abilities., • Experience with merchandising/replenishment systems, ideally JDA or SAP Retail, SAP F&R, JDA., • Detailed orientated, commercially aware, and capable of working effectively in a high pressure fast paced environment., • Experience with a multi-channel operations or large SKU ranges in high volume retail is desirable We are dedicated to building a diverse, inclusive and authentic workplace, we welcome applicants of all backgrounds, experience and abilities. We are proud to be a disability confident employer.

Senior CRM Manager London up to £65,000 This is an exciting opportunity to take on a strategic, client‑facing CRM role within a high‑performing digital team. You’ll shape CRM strategy across several well‑known brands, lead end‑to‑end delivery, and become a trusted advisor to senior stakeholders — all while working in one of the UK’s most consistently top‑ranked workplaces. The Company They are a rapidly growing digital growth agency based in Central London, known for their collaborative culture, strong industry reputation, and ability to deliver impactful CRM and lifecycle programmes for major consumer brands. Their environment blends strategy, insight, and hands‑on delivery, giving you the chance to work across a variety of industries and marketing technologies. With a close‑knit team structure and strong leadership, they offer an ideal setting for CRM specialists looking to elevate their strategic responsibilities. The Role As Senior CRM Manager, you will lead multi‑channel CRM programmes across several clients, combining strategic thinking, analytical insight, and day‑to‑day delivery. You will: • Develop end‑to‑end CRM strategies across email, push, and SMS., • Build automated journeys, segmentation approaches, and dynamic content., • Review existing CRM activity and identify opportunities to improve performance., • Advise clients on their CRM and martech setup, including migrations and optimisation., • Shape data strategies to ensure teams can understand and activate customer behaviour., • Analyse campaign performance and turn insights into clear recommendations., • Present confidently to senior client stakeholders and support account growth., • Lead projects and mentor junior team members (without formal line management). Your Skills & Experience You will bring: • Around 5 years’ experience in CRM across multiple clients or organisations., • Strong strategic ability — able to define CRM strategy, not only execute., • Experience with one or more CRM / marketing automation platforms., • A solid understanding of multi‑channel CRM (email‑only backgrounds welcome if strategic)., • Strong analytical mindset and ability to interpret performance data., • Confidence in leading client conversations, presenting insights, and influencing direction., • Proactive, energetic working style with the ability to manage multiple projects. What They Offer • Up to £65,000 base salary, • Hybrid working (3 days office, including Fridays), • Work with a highly regarded, people‑first agency with strong progression opportunities, • Exposure to multiple major brands and modern CRM technologies, • Supportive team culture with regular socials and development opportunities HOW TO APPLY: • Apply by sending your CV to Joe by the link below

About the Role As Design Manager you will manage and successfully deliver the design on time with due consideration to safety in design (CDM) and sustainability requirements in line with Global Switch’s policies, systems and procedures. The Design Manager is responsible for delivering the design to budget, maintaining strict change control protocols and understanding design contingency at all stages of the design. Working with the other members of the technical team the Design Manager is responsible for finding opportunities through value engineering, procurement and buildability to deliver and where appropriate enhance the profitability of the design. Key Responsibilities: • Responsible for preparing and maintaining all design-related documentation, including bid submissions, compliance checks, and statutory approvals., • Chairing design meetings and workshops, ensuring stakeholder alignment and clear documentation of responsibilities, • Managing and documenting changes to the design in line with strict change control protocols., • Ensuring all designs comply with statutory requirements (Building Control, Planning, BREEAM, CDM Regulations 2015)., • Reviewing consultant and subcontractor design information, resolving RFIs, and ensuring all deliverables meet Global Switch standards and client requirements., • Utilising digital dashboards to monitor progress, quality, and coordination of the design process., • Interpreting dashboard data to take corrective action and support the Technical Lead in client reporting., • Identifying and escalating risks or interface issues that may impact the design programme, quality, or cost. About you You’re an organised, detail‑driven design professional with a strong understanding of construction design processes, safety in design, and regulatory compliance. You excel at coordinating multidisciplinary teams, managing complex design workflows, and maintaining strict change‑control protocols to protect quality, cost, and programme outcomes. With a blend of technical knowledge and practical delivery experience, you navigate statutory requirements confidently, resolve design issues efficiently, and use data‑driven insights to keep projects on track. Collaborative, proactive, and commercially aware, you’re committed to producing high‑quality designs that meet client needs, support buildability, and enhance project profitability. Key Requirements: • Working closely with the Head of Design, Technical Lead, consultants, subcontractors, and the Client Monitoring Team to ensure seamless integration of design activities., • Assisting in establishing Employer’s Requirements and Contractor’s Proposals, ensuring alignment and compliance with tender proposals., • Supporting the transition from tender to project award, refining procurement strategies, and managing the delivery of consultant and subcontractor design., • Oversee all design activities for that section, including sub-contractor coordination and design integration., • Keeping the design programme on track by identifying and escalating issues that could impact timelines or quality., • Monitoring progress using digital dashboards, identifying tasks that fall behind, and taking corrective action to keep the design programme on track. About Global Switch You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability. We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth. As an equal-opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.

🌟Join Superdrug Head Office- Make a Real Difference Every Day!🌟 📍Location: East Croydon 🕒Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. 💷Salary: Competitive 🎉Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. 📅Here's the exciting bit… A day includes: The purpose of this role is to drive and develop the people strategy for our Head Office team. Leading a great and committed team including 2 People Business Partners, a People Analytics Manager and 1 People Advisor the Head Office Senior People Manager will support members of the Exec, Heads of Department and Line Managers to develop the capability of their people. They will also provide credible generalist HR support with a focus on employee relations, organisational design, talent management and employee engagement. Alongside this team you’ll also manage the team who make our office a great place to work, including our concierge and café teams. And because you’re great at problem solving you’ll work with our ER Manager and Advisor making sure our policies create the right environment to work whilst keeping us ahead of legislative change and dealing with any escalated ER cases. A typical day in this role includes: -Making sure the vital basics are covered and our HR processes are correctly managed. -Delivering exceptional People support and guidance communicated in a simple way that supports the business aims. -Actively manage ER issues and support on escalations as required. -You’ll be able to spot the best resolution and be able to apply our policies fairly whilst also thinking how we can continually improve. -You’ll manage our PDR and Succession planning activities, creating meaningful actions. -Working with Internal Communications you’ll ensure the wider team is kept up to date and engaged. -You’ll partner with Key stakeholders to deliver team restructures and keep our budgeted headcount on track, managing the sign off process for recruitment. -Representing the needs of the internal customer in various project groups to ensure we get it right first time. -Managing the Head Office Development budget and Strategy/Team development events during the year. This job is a good fit for you if: -You enjoy being a true generalist and delivering on projects -You can add value through great questioning and getting to the root of a problem -You understand how to build strong relationships -You can work at a fast pace and make decisions when things can change quickly -You are great at spotting the unintended consequences of decisions and getting ahead of them -You are motivated by the latest thinking and by sharing your knowledge with your peers -You get satisfaction though seeing projects come to fruition What you’ll need to succeed: -You need to have a lot of experience in dealing with stakeholders at all levels. Time working in retail will also help give you a good grounding -You need a good dose of curiosity and want to understand the purpose and vision of each team and how it impacts on the business in order to best support them -You’ll need a good working experience of Employment Law and HR best practice, which could include a HR qualification or significant experience. 💡Here's what's in it for you: • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes, • Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Role Overview Are you passionate about building lasting relationships and driving member engagement? As Manager, Member Success, you’ll be the trusted advisor and champion for Mayfair members, leading day-to-day operations with a focus on member interaction and ensuring every member experiences the full value of our program. You’ll play a vital role in retention, growth, and program adoption, while actively showcasing the impact and benefits of Mayfair’s offerings. This position in on-site at Mayfair's Office on Maddox Street. Key Responsibilities Relationship Building & Value Delivery • Serve as the primary relationship lead and London-based representative for Mayfair member real estate companies/estate agencies, fostering trust and partnership., • Conduct regular check-ins and quarterly business reviews (QBRs) to understand member needs, celebrate achievements, and co-create strategic marketing plans for success., • Proactively identify opportunities to showcase the value of Mayfair programs, sharing best practices and success stories that inspire engagement., • Act as a strategic advisor, helping members navigate challenges and maximize their experience., • Encourage wider network collaboration by facilitating member-to-member and client introductions., • Drive ARPA (Average Revenue Per Account) growth by promoting relevant programs (syndication, marketing, events, new development marketing) and facilitating upsell/cross-sell opportunities., • Monitor renewal likelihood, developing personalized engagement and mitigation plans., • Champion member retention through thoughtful outreach, executive escalations, and continuous improvement., • Oversee seamless onboarding and offboarding, ensuring every member feels welcomed and supported throughout the relationship., • Develop and deliver adoption playbooks for key services, making it easy for members to leverage listing syndication, PR/comms, and marketing assets., • Collaborate with Communications/Marketing to create compelling case studies, PR opportunities, and member spotlights., • Create topics and present engaging virtual presentations and panel discussions between members and industry vendors with regular webinars, encouraging member attendance., • Work with Office Manager to coordinate gallery displays, developer showcases, and member events, ensuring high-impact experiences and meaningful connections., • Maintain CRM hygiene and accurate portfolio dashboards, supporting data-driven decision-making and tool-adoption tracking., • Create and standardize SOPs, templates, and member communications for consistency and quality., • Partner with global teams to share Mayfair insights and contribute to strategic planning., • Facilitate smooth handoffs from Growth to program owners, supporting member journeys across Leading Real Estate Companies of the World® group of companies. What Success Looks Like • High member retention rates and consistent growth in average revenue per account (ARPA) across the Mayfair portfolio., • Increased adoption of priority programs., • Reduced onboarding time for new affiliates., • Accurate forecasting for renewals and expansions, with complete and reliable CRM/TEAMS data., • Strong executive satisfaction, reflected in member feedback, survey scores and the effectiveness of QBRs. Who You Are • Experienced Relationship Builder: 5+ years in Member/Customer Success, Partner Management, or Account Management (real estate or premium network experience highly preferred)., • Results-Oriented: Proven track record in retention, expansion, and executive-level engagement., • Operationally Excellent: Skilled in CRM discipline (HubSpot), renewal tracking, SOPs, and data accuracy., • Exceptional Communicator: Native-level English (additional languages a plus), with outstanding written and verbal skills., • Event & Program Coordinator: Comfortable partnering with marketing/PR and managing events that drive engagement., • Collaborative Leader: Able to influence across global, cross-brand teams without direct authority. About Mayfair Office and Mayfair International Mayfair Office is a premier network of independent luxury real estate companies across the U.K., representing top real estate firms across England, Scotland, Wales, and Ireland, with a global footprint through the Mayfair International network that includes North America, Central America, Africa and Europe. Mayfair members benefit from a prestigious London office and real estate gallery in the heart of Mayfair, events, branding support, and marketing resources designed to elevate their success. Mayfair is part of Leading Real Estate Companies of the World® group of companies.

Senior FP&A Manager £95,000 - £100,000 We have an exciting opportunity for an ambitious individual to join a highly respected commercial finance function in a national Retailer. If you’re an agile, experienced FP&A leader, this could be a fantastic role for you. About the Company: • UK retailer with a strong national footprint and a loyal customer base, • Strong future operating model in a sharper, more agile environment, • Backed by significant investment in digital, stores and governance to support long-term commercial strength The Role: As a Senior FP&A Manager, you will play a pivotal role in supporting financial performance and driving insight across every avenue of the business, leading on board packs and reporting to the executive leadership team. This position will involve providing financial analysis, insights, and strategic recommendations to improve profitability, optimise operational efficiency, and drive business decisions. The role requires a strong understanding of FP&A and the ability to work cross-functionally with commercial, operations, and senior leadership teams. Responsibilities: • Lead the Financial Planning and Analysis function to support strategic decisions and promote a culture of continuous improvement, • Own and control the annual budgeted and re-forecasting process with cross-functional collaboration and scenario modelling, • Own the in-year commercial outlook process, including detailing all relevant cross-functional risks and opportunities, • Deliver insightful trading analysis and help support the review process across the group, • Conduct advanced financial analysis to assess market trends, pricing strategies, customer behaviours, and competitive dynamics, • Provide insights and recommendations to senior leadership on optimising revenue growth, cost management, and profitability, • Analyse sales performance and understand all segments that make up Gross profit to highlight risks and opportunities within current trading patterns, • Identify opportunities for cost savings and efficiency improvements across the business, • Partner with sales, marketing, operations, and other departments to align financial goals with commercial objectives, • Support the development of business strategies that drive sustainable growth and profitability, • Deliver insightful Board reporting with a focus on the story behind the numbers rather than production of pure data led information, • Ensure accurate and timely preparation of financial reports for senior management, investors, and stakeholders, • Maintain compliance with financial regulations and reporting standards, • Lead and mentor a team of finance professionals, fostering a culture of collaboration, accountability, and professional growth, • Provide guidance and support to junior staff, ensuring the delivery of high-quality financial analysis and decision-making The Ideal Candidate: • Qualified with a minimum of 5 years PQE and previous management experience, • An expert modeller with advanced Excel skills and experience building accurate financial models from scratch, • The ability to create insightful, concise and clear presentations, • Commercially curious, conclude and propose recommendations, • Proven track record in driving business results through financial insights and strategic planning, • Previous experience in an FP&A leadership role with exec-level exposure, • Ability to work under pressure and manage multiple priorities in a fast-paced environment, • Excellent business partnering and stakeholder engagement skills What they Offer: • Competitive salary: £90,000 - £95,000, • Car Allowance: £4,000, • Up to 30% bonus, • Private Medical, • Hybrid working (2 days in London), • Enhanced Pension How to Apply: We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information. About Aila Recruitment: Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

Our client was established in the early 2000’s and are proud to be as strong as ever. Due to continued growth, they are looking for an experienced Senior Account Manager to come in and help grow the womenswear team even further. This company owns its own factories with accounts including River Island, Next, Zara and some supermarkets Key Responsibilities • Act as the main liaison for allocated customers, including high street retailers, online partners, and independent accounts, • Develop trusted partnerships with buyers and merchandisers to encourage repeat and long-term business, • Manage the full product lifecycle, from initial concept and costing through to production and delivery, • Communicate customer briefs clearly to Design and Product Development teams, ensuring alignment with seasonal direction, • Coordinate sample submissions, including lab dips, strike-offs, and bulk approvals, and track customer feedback, • Lead and attend buyer meetings, presenting ranges with confidence and commercial insight, • Maintain and manage all relevant data and administration within the PLM system, • Present collections that balance trend relevance with cost, margin, and customer expectations, • Monitor critical paths closely, working with factories, logistics, QA, and technical teams to ensure deadlines are achieved, • Review sales performance and market trends to highlight opportunities for growth or range development, • Support the onboarding of new customers and represent the business at meetings, trade shows, and client visits, • Collaborate with merchandising and production teams to protect margins and meet financial targets Skills & Experience • At least 4–5 years’ experience within a fashion supplier or wholesale environment in an account management role, • Strong working knowledge of garment development, costing, production timelines, and retail calendars, • Confident communicator with the ability to build and maintain strong professional relationships, • Commercially minded, with a clear understanding of how trends translate into successful product ranges, • Highly organised, detail-focused, and comfortable managing multiple accounts simultaneously This is an amazing opportunity to put your mark on this companies future, opportunities like this don’t come up very often!

About CWAN® CWAN® The next-generation platform: bringing together powerful execution, portfolio management, data, accounting, analytics, automated workflows, and real-time multi-asset risk and transparency across the full investment lifecycle. For 20 years, CWAN has helped thousands of organizations make the most of investment portfolio data with cloud-native software and client-centric servicing. Job Description: We are seeking an experienced and dynamic Senior Strategic Account Manager to join our EMEA team in London. In this pivotal role, you will be responsible for driving revenue growth by identifying and pursuing opportunities in coordination with Sales Specialists with our existing key accounts across EMEA. Your primary focus will be to develop relationships with C-Level decision-makers in the front, middle, and back office of our existing institutional asset management and insurance customers (Asset Management team) in EMEA. Key Responsibilities: • Account Strategy/ Business Development: Collaborate with existing and prospective institutional asset management and Insurers clients at C-Level to develop tailored account and GTM strategies that align with their business objectives and drive mutual growth., • Cross-Selling and Upselling: Identify opportunities for cross-selling and upselling our products and services into decision makers across execution, portfolio management, data, accounting, risk, client reporting, analytics, automated workflows, and real-time multi-asset risk ensuring our clients are aware of the full value we can provide across the full investment lifecycle., • Collaboration and facilitation: Work closely with other internal teams, including solution sales, marketing, product development, and customer support, to ensure e meet and exceed client expectations., • Performance Monitoring: Track account performance and client engagement metrics, utilizing insights to propose solutions that enhance value and drive improvement., • Feedback Loop: Gather and communicate client feedback to internal teams to help shape the development of products and services., • Reporting: Provide regular updates and reports on account status, opportunities, and risks to senior leadership. Provide Account Plan, vendors landscapes and up to date Org charts on customer base. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in global account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of Financial Services with focus on Asset Management and Insurance and the ability to communicate technical concepts to non-technical stakeholders., • Extremely Strong network within UK Asset Management and Insurance industry, • Excellent interpersonal, negotiation, and communication skills., • Understanding of complex enterprise sales process, • Ability to analyse complex problems and develop innovative solutions and understanding of the Investment Management Operating model, • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader. Qualifications: • Bachelor’s degree in Business, Marketing, or a related field; Master’s degree preferred., • Proven experience in account management or enterprise sales, with a track record of successfully managing high-value accounts., • Strong understanding of enterprise solutions and the ability to communicate technical concepts to non-technical stakeholders., • Excellent interpersonal, negotiation, and communication skills., • Ability to analyze complex problems and develop innovative solutions., • Self-motivated with a proactive approach to relationship-building and client management. What We Offer: • A collaborative and supportive work environment., • Opportunities for professional growth and development., • Competitive salary and benefits package. If you are passionate about enhancing client relationships and driving growth within established accounts, we would love to hear from you! Apply today to join our team as an Enterprise Account Leader.

We are currently recruiting for an experienced Retail Liaison Manager to work across three vibrant London retail schemes in Angel, Hammersmith and Fulham. The role As Retail Liaison Manager, your role is to collect, analyse and interpret retail sales and performance data to support leasing decisions, strengthen retailer relationships, and optimise marketing activity. You’ll act as the link between centre management, retailers, and the wider marketing team – ensuring insight-led decision-making across all three schemes. Key responsibilities include: Sales Performance & Data Insight • Lead on the collection, verification, and reporting of weekly, monthly and seasonal sales data., • Monitor store performance trends to identify risks, opportunities and trading patterns., • Provide clear insight to support retail leasing pipelines, tenant mix improvements and commercial planning., • Maintain accurate retailer databases, trading records and qualitative feedback logs., • Act as the go-to contact for store managers and head office retail teams., • Gather operational and customer insight from retailers to support marketing planning., • Ensure retailers are briefed and equipped for campaign rollouts, promotions and events., • Uphold brand consistency across in-centre POS and retailer-led activations., • Feed sales and customer insight into marketing strategies to strengthen effectiveness., • Support delivery of in-centre events, seasonal campaigns and community initiatives., • Manage distribution of marketing collateral and maintain strong relationships with local stakeholders., • Degree in marketing, business, retail management or related field., • 2+ years’ experience in retail operations, centre management, or retail marketing., • Strong analytical skills and confidence interpreting sales data., • Excellent communication, relationship-building and organisational skills., • Proficiency in CRM, reporting tools, and core marketing platforms., • Commercially minded with the ability to translate data into clear actions.

Job Title: Designate Store Manager Location: London Salary: £36,272 - £36,729 + Bonus Role: Full Time (40 Hours) – Permanent OVERVIEW Are you a fantastic Retail/Hospitality Manager looking for your next big challenge? We are on the hunt for extraordinarily talented retailer who will be responsible for one of our clients’ major stores. This role will involve travel to other London branches supporting in day to day management operations Responsible for motivating a team to offer a customer experience which is second to none; you will be professional and commercially astute, with experience in a dynamic retail environment. With fantastic brand recognition, and an iconic stance in the great British High Street, this really is a dream role for any experienced Retail Manager. IDEAL CANDIDATE • You will be professional and commercially astute with a passion for customer service, people management and a strong desire to succeed, • Product knowledge that leaves others behind, living and breathing fashion, • Customer service you believe in, not because you have to, every customer must walk out feeling they have had a personal shopping experience, • Commercial awareness is a must, it’s not just fashion, you must also be able to read and understand the reports and figures as well as knowing what makes a store look outstanding, • Understanding your customers’ needs as well as the offerings from your competitors should come naturally to you, • Customer focus when making all decisions, ensuring the customer is at the heart of all operations in store, • Excellent people management skills, with the ability to motivate and gain respect from your team, • Ideally experience of the premium service market or a very clear understanding of it THE ROLE AND KEY RESPONSIBILITIES • Inspire the team to achieve store targets through coaching, delivering constructive feedback and teamwork in a high energy atmosphere, • Monitor store performance and make recommendations to improve results, • Communicate store performance and company updates to the team, • Encourage a customer service culture, ensuring the team delivers sound fashion consulting at all times, • Proactively seek out customer feedback and make recommendations to improve customer service, • Ensure all difficult customer issues are resolved effectively and in a timely manner, • Build rapport and be approachable and helpful to both customers and staff, • Actively coach and develop the team to support internal succession, • Monitor controllable costs and take action where appropriate, • Understand and adhere to the company’s Health & Safety procedures ABOUT US This role is being handled by McCarthy Recruitment, an award winning behavioural leadership recruitment consultancy covering the whole of the UK. McCarthy is like no other recruitment agency you will have worked with, our difference is our commitment to providing a professional and personalised recruitment service of the highest quality. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at www. mccarthyrecruitment . com / privacy If you wish to exercise your right to access, erase or restrict processing of your data please contact us at the office and we will respond to your query. Apply for this role now or find us online at: Web: Facebook:McCarthyRecruitment Twitter:WeAreMcCarthy Linked-In:company/mccarthy-recruitment

Senior Commercial Procurement Manager 📍 London (Hybrid) 50% office presence 📅 Contract: Until December 2026 About the Role We’re looking for a Senior Commercial Manager to shape long‑term supplier strategies, lead commercial management across key categories, and drive continuous improvement and innovation. Working closely with senior stakeholders, you’ll ensure our commercial and supplier management activities deliver strong value and support the wider business strategy. What You’ll Be Doing • Developing long-term supplier and relationship strategies aligned with business, category and supply chain objectives., • Translating functional goals into clear category strategies and robust delivery plans., • Leading annual planning with Category Heads, Sourcing teams, and Business Partners., • Managing complex supplier contracts, performance reviews, operational delivery and in-contract negotiations., • Implementing improvement plans to resolve performance gaps and maintain strong internal controls., • Identifying emerging risks across category management and procurement processes, ensuring actions are completed and closed., • Representing the function at the Category Sourcing Committee (CSC)., • Leading commercial projects, bringing innovation and collaboration from the market and supplier base., • Driving cost reduction, service improvement and new customer propositions., • Engaging stakeholders up to Director level with strong communication, influencing and problem‑solving skills., • Managing and developing sourcing and commercial managers within the team., • Coaching colleagues at all levels to build capability across the function. What You’ll Need • Strong experience in a commercial contract management role., • Excellent contract knowledge and understanding of Category Management and Category Planning., • Experience managing outsourced or offshore suppliers (highly desirable)., • Confidence in handling challenging commercial conversations with resilience and professionalism., • Strong governance, compliance and contract control knowledge., • Exceptional stakeholder management skills, including senior-level influencing.

Are you looking for your next opportunity? Job Position: Governance & Services Manager Location: The Shard, London Bridge (UTFN) with travel to sites Department: Mitie Technical Services Role Purpose To lead the Service Engineering Desk and oversee Governance across the contract, ensuring seamless coordination of engineering support services, administrative operations, and commercial governance. This senior leadership role is pivotal in driving service excellence, ensuring compliance, and optimising support to engineering and facilities management teams across the account. The role requires a proactive and collaborative stance, fostering strong stakeholder relationships and ensuring ownership and resolution of customer complaints. Key Accountabilities • Lead and manage the Service Engineering Desk, including the Contract Services Facilitiator teams supporting the engineering service delivery teams at all levels., • Oversee the full lifecycle of service delivery processes including raising and receipting POs, supplier and engineering documentation management, use of CAFM systems (e.g., Maximo, client platforms), and customer updates and reporting., • Ensure Governance of additional works and project quotes, including approvals and due diligence., • Drive continuous improvement in service delivery processes, reducing duplication and enhancing efficiency., • Resolve customer complaints, service recovery, and ownership of the complaints process., • Identify and mitigate risks related to scope creep, data discrepancies, and contract misalignment from the CAFM system., • Lead training and development initiatives for the Service Desk Team, ensuring high performance and cross-functional capability., • Provide regular reporting to the Account Director on governance, compliance, and operational risks., • Maintain a visible leadership presence across sites and teams, embodying company values and driving performance against SLAs and KPIs.. Person Specification • Degree or equivalent experience in Facilities Management, Engineering, or Business Administration., • CAFM system training (e.g., Maximo & Concept) desirable., • Leadership or management experience., • Transitional and mobilisation experience., • Proven experience in a senior operational or governance role., • Strong background in service coordination, helpdesk operations, and commercial governance., • Excellent organisational and leadership skills.

Following significant growth over the past year, my client is seeking an experienced MRICS/FRICS/AssocRICS with VRS registration Residential Surveyor Area Manager with strong people and leadership skills. Your Role as a Residential Surveyor Area Manager You’ll lead, inspire, and mentor a team of Residential Surveyors to achieve deliver high quality L2 and L3 surveys with excellent customer satisfaction and performance. With a predominantly remote workforce, you’ll focus on maintaining engagement and communication through regular support. You’ll represent the Client brand, promoting their services, and work closely with Operations, Bookings, Audit, and Compliance teams to maintain the highest professional standards. You’ll also continue to undertake surveys and valuations to stay hands-on and up to date. Key Responsibilities • Oversee day-to-day queries and ensure consistent service quality across your region, • Support and mentor new starters during onboarding, • Coach and develop team members through regular contact, events, and team meetings, • Collaborate with internal departments to maintain service and quality standards, • Support improvements to survey templates, products, and audit policies, • Implement updates related to RICS, Home Survey Standards, and new technologies, • Undertake L2 and L3 surveys while dedicating up to 5 days per month for team visits or technical support, • Assist with complaints handling and provide cover for colleagues when required Strongly Desired: • Experience using iPads and surveying apps, • Confident presentation and communication skills Package: • £60,000 - £70,000+ basic dependent on experience, • £ bonus, • Car allowance and mileage cover (own car is necessary), • Equipment provided, • Monday – Friday, • 25 days + bank holidays, • Company socials Please Note: Mavrec are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Mavrec Recruitment processing and storing your data only for the purposes of your job search. You may instruct Mavrec Recruitment to delete your data anytime you please. We are an equal opportunities recruitment agency and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation This is role will evolve as time goes on, and the responsibilities are subject to change

Technical Account Manager - £55,000 + £10,000 bonus – Hybrid – London – must have recent MSP experience The Role Due to continued business growth within our client, we are seeking a Technical Account Manager to join the expanding client services team. Reporting to the Accounts Director, this role involves collaborating with a team of experienced Account Managers to act as the voice of the client within the organisation. Key Responsibilities • Client Relationship Management: Build and maintain strong relationships with client stakeholders through regular engagement, both in-person and virtually., • Technical Consultation: Understand client requirements and recommend tailored IT solutions in collaboration with pre-sales and technical teams., • Client Advocacy: Serve as the primary client representative internally, ensuring needs and feedback are effectively communicated., • Revenue & Contract Management: Support contract renewals, identify account growth opportunities, and protect recurring revenue streams., • Service Improvement: Relay feedback between clients and internal teams to drive enhancements in service quality and delivery., • Product & Service Updates: Keep clients informed about new products, services, and relevant upgrades to ensure ongoing value., • Marketing & Communication: Collaborate with the marketing team on client engagement campaigns, newsletters, and business updates., • Business Development: Identify and develop new business opportunities within existing client accounts and potential prospects., • Procurement Support: Work with procurement to issue accurate sales orders, proposals, and manage invoice queries efficiently., • Compliance & Cybersecurity Support: Assist clients with cybersecurity and compliance initiatives, such as risk management and regulatory documentation. Key Objectives and Success Criteria Client Satisfaction and Retention: • Maintain a client satisfaction score of 90% or higher., • Ensure account plans and risk registers are maintained and actionable for all clients., • Recommend and oversee at least five technical upgrades or service enhancements annually., • Conduct regular business reviews, presenting insights and strategic recommendations., • Suggest continuous improvements for internal processes and client systems., • Maintain accurate and up-to-date client information in all internal platforms. Skills and Experience • Previous experience in B2B account management or client relationship management, ideally within a Managed Service Provider (MSP) or IT services environment., • Strong communication, interpersonal, and presentation skills, adaptable to technical and non-technical audiences., • Numerate and commercially aware, with confidence in discussing pricing and financial information., • Proactive, organised, and client-focused, with a track record of delivering exceptional customer experiences., • Familiarity with IT systems, cloud services, and managed support environments.

Senior Product Manager • £90,000 – £110,000 + uncapped bonus, • London | Hybrid (3 days in office), • Incredible benefits package About the Company Our client is scaling at pace, having grown significantly over the past year while strengthening its position as a market leader in sustainable technology with a 60% market share. With ambitious international expansion plans across Europe and South America, this role is to support a significant part of the customer journey that will significantly aid growth and automation. About the mission This is an opportunity to join a purpose-driven organisation operating at the intersection of energy, data and consumer technology. Our client designs and builds its own hardware, software and AI-enabled platforms, placing the end user firmly at the centre of every decision. With strong leadership visibility, a collaborative culture and a clear commitment to sustainability, this is a business where product teams are trusted to move fast, experiment and deliver meaningful impact. About the role The Senior Product Manager will play a critical role in owning and evolving a key customer journey, with a focus on transforming complex, manual processes into intuitive self-serve digital experiences that scale globally. The Senior Product Manager will… • Own the end-to-end product roadmap for a core customer-facing platform, • Lead discovery, delivery and iteration in close collaboration with engineering and design, • Use data and experimentation to define success metrics and drive continuous improvement, • Partner with commercial and operational stakeholders to balance user value with business impact You Will Need: • Experience in EV, energy or Product exposure to hardware and software companys is advantageous., • Significant experience owning digital products in a B2C environment, • Demonstrate strong data literacy and commercial judgement when prioritising features, • Experience in managing the customer journey in a mobile app., • Strong communication skills and the ability to influence cross-functional stakeholders at all levels, • Show curiosity or hands-on interest in AI-driven products and automation, as well as emerging technology Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

Position: Tender Manager Location: London Full Time: Onsite Reporting to: International Key Account Manager Flokk, a leader in workplace seating solutions, is looking for a Tender Manager to join our International Key Account team, supporting the UK and Europe. We are seeking a dynamic Tender Manager to lead and optimise our tendering process, ensuring competitive, compliant, and high-quality submissions. This pivotal role combines strategic thinking with meticulous attention to detail, driving successful outcomes in a fast-paced environment. Join us to make a significant impact on our growth and client partnerships. Who we are Flokk is the leading European manufacturer of high-quality seating solutions, with a growing portfolio of global brands with more than 40% of our sales outside Europe. Committed to sustainability for decades, we are pioneers in developing eco-friendly seating solutions for both the private and public sector. Through organic growth and successful acquisitions, we aim to expand into new markets and offer a wide range of seating solutions for modern work environments. Trusted worldwide for our cutting-edge designs, we blend Scandinavian heritage with innovation. With production sites across the European continent, the UK, China and the USA, and products sold in over 80 countries, our employees work with one shared vision Inspire Great Work Purpose of Role The Tender Manager role provides comprehensive operational, administrative, and project coordination support to the International Key Account Managers (IKAMs). The purpose of the role is to ensure seamless delivery of account activities from the initial project brief through to handover while enabling the sales team to deliver high-quality pitches, tenders, quotations, and client engagements. The role is central to enabling consistent sales performance, strengthening customer relationships, and supporting the creation of competitive, high-quality tender submissions that reflect Flokk’s brand standards. Key Responsibilities: Project & Sales Support • Manage projects from initial brief through to coordination of handover to the Project Manager., • Provide reliable support and guidance to IKAMs to help upsell products and achieve consistent sales results., • Support the full pitch process, including managing production of PQQs, tenders, RFPs, and building PowerPoint presentations in line with brand guidelines., • Assist with preparation, coordination, and submission of bids for IKAM accounts. Quotations & Tendering • Produce detailed and accurate quotations within required time limits., • Build competitive, compliant tenders including product selection, scheduling, and pricing., • Register Flokk on customer tender portals and maintain an up-to-date overview of login details and platform access. Operational & Administrative Coordination • Maintain CRM project records and stakeholder mapping, ensuring updates are accurate and timely., • Organise sample orders, ensuring all required materials accompany them., • Support trade fairs, customer events, and client meetings., • Act as a key point of contact for Customer Service regarding IKAM-related needs., • Data, Documentation & Systems., • Develop and maintain a reference list for IKAM accounts., • Create and maintain a database of product datasheets., • Document and manage calculations and conditions for finalised customer agreements., • Daily use of Excel, InDesign, AutoCAD, pCon and PowerPoint to support all activities. Qualifications and Key Skills: • Experience in sales support, bid coordination, project coordination or similar client-facing administrative roles., • Background in furniture, interiors, manufacturing, or design-related industries (preferred)., • Competence with tendering or bid submission processes., • Strong proficiency in Microsoft Excel, PowerPoint, and digital presentation tools., • Working knowledge of InDesign, AutoCAD, and pCon (or similar design/configuration software)., • Ability to work with pricing tools, specification data, and tender platforms., • Comfortable maintaining structured databases and documentation. Core Competencies • Excellent organisational and project coordination abilities., • High attention to detail—especially in tenders, quotations, and documentation., • Strong written communication skills for creating client-facing materials., • Ability to manage multiple deadlines and prioritise workload effectively., • Stakeholder management skills, acting confidently as a central support contact for IKAMs, Customer Service, and clients., • Proactive, solutions-oriented, and able to work independently while supporting wider sales objectives. What we offer: • Competitive Salary, • Company Pension, • Life Insurance, • Employee Assistance Programme with 24/7 support, • Enhanced Maternity and Paternity pay, • Company Events, • Cycle to Work Scheme

Programme Advisory & Capital Excellence Manager Base Location: We would look at London, Manchester, Birmingham and Leeds plus network of 20 offices nationally. Who we are KPMG is one of the world's leading consultancies, supporting the UK across periods of crisis and growth. Our Major Projects Advisory (MPA) practice operates within KPMG’s Customer, Operations, and Infrastructure (CO&I) service line. We deliver high impact outcomes for clients across the UK and beyond, with a focus on infrastructure. Our Programme Advisory and Capital Excellence (PACE) team sits within MPA and brings together cross-sector experts in complex project and programme delivery, strategic portfolio management and capital delivery transformation. We support clients to transform delivery capability, drive change and unlock long-term value. As a recognised market leader, we are proud to partner with an impressive client base across both private and public sectors, delivering lasting results in several market sectors, namely: · Energy · Water · Oil and Gas · Defence · Government · Healthcare · Transport · Financial Services · Retail Why join us? · Work on a wide range of high-profile, complex infrastructure projects across multiple sectors. · Collaborate with senior stakeholders shaping capital delivery strategies for major national programmes. · Help leading organisations optimise their investments for value and efficiency. · Join a growing team with access to diverse, challenging opportunities. · Learn in a supportive, high performing, cross-functional team environment. · Accelerate development through hands-on delivery and access to a structured learning programme. · Work with experts across a broad range of disciplines and sectors. · Be part of a diverse, inclusive and collaborative culture that values excellence and integrity. How you will contribute · Manage the delivery of client facing workstreams, leading teams in the design and delivery of solutions that are end user focused. · Produce high quality outputs with attention to detail and execution. · Support engagement managers on financial and delivery aspects of engagements. · Collaborate across KPMG’s broader service lines to design integrated, client tailored solutions. · Operate within internal governance frameworks to ensure compliance and quality assurance. · Monitor emerging trends and industry developments, using insights to shape practical recommendations and contribute to thought leadership, · Lead elements of bids, proposals and wider business development activities. · Act as a role model for an inclusive, collaborative culture aligned with KPMG’s values. Key experience required · Hands-on experience delivering complex infrastructure projects or programmes, either in consulting or industry. · Strong track record in project-based delivery, leading teams across sectors such as energy, water, transport, defence, healthcare, government, financial services, or retail. · Strong understanding and practical application of project, programme and portfolio management (P3M) principles. · Evidence of high performance and career progression. · Strong problem-solving and analytical skills, with the ability to work under pressure and deliver to tight deadlines. · Confident communicator, able to build trusted relationships with senior stakeholders. · Proficiency with key project tools (e.g. MS Project, PowerPoint, Excel, Teams, Oracle, P6, PowerBI) and knowledge of other proprietary technologies welcome What will set you apart · Professional certifications (APM PMQ/PPQ; MoP; MSP; PRINCE2 etc.) · Experience in: o Digital transformation and technology adoption, including AI o Capital planning or capital portfolio management o Process and value stream efficiency and optimisation o Organisational readiness and effectiveness Our locations Our core hubs for this role: · London - Canary Wharf · Manchester · Birmingham · Leeds With 20 sites across the UK, we blend office work, client site and working from home, with flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team. To discuss this or wider Deal Advisory roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Find out more: Within Deal Advisory we have a range of divisions and specialisms. Click the links to find out more below: • Deal advisory - KPMG UK, • Programme Advisory & Capital Excellence, • Our ESG Journey, • About our firm, • Being inclusive, • Our Corporate Responsibility story, • KPMG Workability and Disability confidence: Need Support? Let us know For any additional support in applying, please click the links to find out more: • Applying to KPMG, • Tips for interview: Application advice, • Our Values, • KPMG Competencies, • FAQ

Job Description Title: Workday HCM Senior Experience Manager Location: London Headquarters Reports to: Head of Core People Solutions Contract: Permanent, Full Time About the Global People Solutions Team at CHANEL: The Global People Solutions Team at CHANEL is tasked with crafting a distinctive people experience that reflects CHANEL's identity as a human-centered employer. We achieve this by harnessing the power of people data and an ecosystem of digital solutions that align with our strategic ambitions in Organization & People development. Central to this ecosystem is Workday, which serves as an indispensable repository for core people data. At CHANEL, we are committed to managing the Workday experience in-house with the support of a dedicated global team of senior functional analysts. These analysts collaborate closely with the broader Organization & People community and IT partners to enhance our internal utilization of Workday while preserving the integrity of this critical system. We are seeking a highly experienced HRIS professional with exceptional Workday proficiency to play a crucial dual role. This senior individual will not only be tasked with executing complex technical configurations, proactively troubleshooting issues, driving innovative solutions, and leading key projects within the Workday ecosystem, but will also serve as a guiding force, mentoring and nurturing the development of junior team members. Reporting to the Head of Core People Solutions and based at our London headquarters, this role is pivotal in both shaping our Workday strategy and fostering the growth of our internal talent. Your Role @ CHANEL: Your Role: As the Senior HRIS professional at the helm of our Workday platform, you will be entrusted with the complete ownership of the full HCM suite, deftly orchestrating all aspects of its configuration and functionality to meet our ambitious business objectives. Your expertise will be instrumental in steering complex Workday projects, meticulously crafting and implementing solutions that encapsulate the full spectrum of HR processes. Your day-to-day responsibilities are crucial in leading our organization through transformative initiatives, ensuring the flawless execution of HR solution testing, and continually enhancing our controls, data integrity, and system efficiencies. With your superior communication abilities, you will adeptly manage priorities, facilitate critical discussions, challenge conventional thinking, and cultivate meaningful stakeholder relations, all while ensuring that our Workday HCM suite operates at the pinnacle of its potential. Your Impact at CHANEL: Combining the mastery of Core HR module configurations, the presentation of new Workday features to leadership, and the drive for continuous enhancements, this role requires an individual who can act as a strategic advisor and the primary point of contact for the People Solutions team. The Senior HRIS professional will navigate the evolving landscape of Workday, leveraging tools like Workday Extend, BOTs, and RPAs to deliver value-added services. They will manage the configuration, maintenance, and progression of tenant setups, business processes, and bi-annual releases, ensuring seamless operation and advancement. By delivering exceptional customer service and resolving complex issues promptly and effectively, they will uphold our commitment to excellence. As a mentor and coach, they will guide users through configuration tasks, providing expert advice on system and process implications. Collaborating with the People Analytics team, they will ensure functional data mapping, data catalog, and core referential integrity. The role continuously seeks feedback to refine configurations and leads Workday data stewardship. Evaluating existing configurations and incorporating end-user feedback, they will suggest and implement enhancements. Leading data purging activities, they will maintain consistency across applications, all while serving as a strategic advisor and key contact point, ensuring that the People Solutions team's strategic vision is flawlessly executed and continuously improved. Your Drive: • You are adept at technical configurations, excel in spreadsheet formulas, and thrive on the challenge of coding within systems—skills that are vital for the efficiency and success of our digital solutions., • Your commitment to exceptional service and client satisfaction is at the heart of your professional ethos, setting the standard for service excellence., • With a natural talent for detailed analysis and critical thinking, you consistently deliver high-quality work, even under tight deadlines., • You take the initiative, seamlessly managing multiple projects while ensuring continuous improvement and innovation in your approach., • Your ability to navigate complex matrix organizations and thrive in international settings equips you to mentor and drive forward the strategic ambitions of the team., • Minimum of 5 years of in-depth experience with Workday HCM full suite implementation and administration, • Demonstrable experience with project leadership and project management tools, • Proficiency in data migration and previous functional involvement in integration development, • Adept at managing third-party service providers, • Comprehensive understanding of HR functions and thorough experience with HR systems, • Proven track record within a matrix organization and/or on complex projects, • Exceptional communication skills in English, both verbal and written (proficiency in French is advantageous), • Adaptability to a dynamic work environment, • Ability to switch between proactive and anticipatory problem-solving modes, • Skill in synthesizing and prioritizing inputs from various sources, • Advanced proficiency with MS Office, particularly Excel and PowerPoint; mastery in VBA, Macros, and Python is highly desirable, • Previous consultancy experience or having led multiple Workday deployments from start to finish is preferred What You Will Gain from This Experience: The opportunity to join a Global Organization and engage in a multicultural workplace The chance to collaborate with numerous subject matter experts in designing and delivering a robust HRIS service to the P&O Team and the wider business The experience of working with diverse teams, individuals, and projects for one of the world's premier luxury brands.

ABOUT THE HOUSE OF CREED The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. Purpose of the role We are seeking a highly skilled Demand Planner / Forecasting Analyst for an initial 6 month contract. This role requires strong analytical capability, sound commercial understanding, and the ability to collaborate effectively across global teams. Key Responsibilities Forecasting & Planning • Develop accurate 12–18 month demand forecasts using advanced Excel tools and consumption data., • Align forecasts with market activities, product launches, and commercial initiatives., • Provide precise demand inputs to the factory for production planning, including new product development and gifting. Inventory & Order Management • Manage monthly customer order allocations in line with stock and production availability., • Produce weekly stock reports, highlighting out-of-stock items and replenishment dates., • Forecast repeat orders to support optimal stock levels. Analysis & Continuous Improvement • Reconcile historical demand plans and sales forecasts at SKU and customer level., • Analyse sales trends and stock levels for a defined customer base., • Support cross-functional teams with stock and supply queries., • Participate in customer and factory meetings, providing data and insights., • Contribute to process enhancement across forecasting, reporting, and S&OP. Requirements • Minimum 3 years’ experience in forecasting or analytical roles within a fast-paced environment., • Strong understanding of stock allocation and end-to-end supply chain processes., • ERP experience (D365 preferred)., • Solid experience in S&OP execution., • Advanced Excel skills with the ability to interpret large data sets and identify actions., • Strong organisational skills and the ability to manage multiple priorities independently., • Professional communication skills, both written and verbal., • High level of accuracy, attention to detail, and follow-through., • Commitment to working with global teams and diverse markets. Cross-Functional Collaboration Regular interaction with: • Commercial Analysts, • Business Development, • Customer Service, • Manufacturing & Factory, • Finance, • Digital & E-commerce, • Marketing, • As well as distributors, affiliates, retailers, and e-commerce partners. Competencies • Strong business acumen and analytical capability, • Operational discipline and integrity, • Customer focus and market awareness, • Adaptability in fast-moving environments, • Independent workload management, • Continuous improvement mindset, • Effective relationship-building and collaboration Candidates who demonstrate precision, professionalism, and a deep understanding of demand planning in a luxury environment will excel in this role. Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We’re looking for a Principal Business Development Manager to join WD Interiors, based within our Old Bailey office in central London, with the opportunity of flexible hybrid working. This is a lead-level role within our business, focused on driving the growth of our private sector workplace and Cat B occupier fit-out portfolio, typically projects valued between £5m and £30m (20,000–70,000 sq. ft). You’ll play a pivotal role in identifying, shaping and securing high-quality opportunities. Validating opportunities early and ensuring that the right projects are pursued in line with our strategic objectives. This role is not about volume bidding it’s about intelligent pre-positioning, strong relationships and disciplined opportunity selection. You’ll work closely with our proposals, marketing and operational teams to maximise bid conversion and deliver long-term value. *NB. We will also consider applications from well rounded individuals at the ‘Senior BDM’ level, who are looking to step up and take on a greater challenge. Key Responsibilities: Strategic Business Development • Drive the delivery of the regional growth strategy for Workplace / Cat B fit-out within WD Interiors., • Identify and secure major business development opportunities with strong revenue and margin potential., • Lead market engagement to grow our presence within the private sector occupier market, complementing our existing public-sector experience. Customer & Market Engagement • Cultivate and maintain senior relationships with professional teams (PM, QS, Design), agents and key customers., • Validate opportunities early by clarifying budget, programme, procurement route, risks and competition before committing resource., • Act as a trusted advisor to customers, shaping briefs, managing expectations and supporting informed decision-making., • Lead negotiations and close high-value deals on favourable commercial terms. Collaboration & Work Winning • Work closely with the Cat B / Workplace Operational Lead to align business development activity with delivery capability., • Integrate seamlessly with proposals and marketing teams to improve bid quality and conversion rates., • Present opportunities, strategies and recommendations to senior leadership and Board-level forums. Essential Skills: • 5 - 10+ years’ experience in Business Development, New Business or Procurement within the fit-out and interiors sector., • Strong understanding of workplace / Cat B fit-out procurement, including single-stage, two-stage, D&B and traditional routes., • Hold existing relationships with PM, QS and Design practices within the London workplace market., • Excellent commercial acumen, with the ability to assess risk, value and opportunity quality., • Strong written, presentation and influencing skills, comfortable operating at senior and Board level., • Proven ability to manage complex stakeholder relationships and challenging conversations., • Valid UK driving licence. Desirable Skills: • Design or Design Management background with a successful transition into business development., • Degree-qualified (beneficial but not essential)., • Strong storytelling capability to support compelling customer engagement. About Us: With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

We are looking for a highly motivated and relationship driven Account Manager to manage, retain, and grow our Government customer base internationally. This role focuses on nurturing long term partnerships, ensuring customers derive maximum value from the Windward platform, driving renewals, and identifying expansion opportunities within existing government accounts. The ideal candidate is proactive, customer centric, commercially sharp, and experienced in working with government, defense, law enforcement, customs and intelligence organisations. Key Responsibilities • Serve as the primary point of contact for government customers across EMEA and RoW., • Build and maintain strong, trust based relationships with key stakeholders, decision makers, and operational users., • Conduct regular business reviews to ensure customer satisfaction, value realisation, and long term retention., • Lead renewal processes and ensure timely contract execution., • Identify Upsell and Cross sell opportunities aligned with customer needs and strategic goals., • Collaborate with Sales, Customer Success, Solution Engineers, and Product teams to execute growth initiatives., • Develop tailored account plans and long term engagement strategies., • Develop a deep understanding of customer missions, operations, and workflows., • Translate customer needs into actionable solutions leveraging Windward’s portfolio., • Independently conduct product demos (online and in person) to showcase features and value., • Ensure customer onboarding, adoption, and ongoing engagement in collaboration with cross functional teams., • Maintain accurate forecasting, pipeline updates, and account data in CRM., • Support contract discussions, commercial structuring, and negotiation activities., • Ensure compliance with internal processes, policies, and government procurement requirements., • Represent Windward in customer meetings, workshops, and events across the region. Requirements • Over 4 years of experience in sales, account management roles (preferably in SaaS or technology)., • Must have experience working with public sector, defense, maritime, customs, intelligence, or law enforcement organisations., • Proven track record of managing complex stakeholders and driving renewals and account growth., • Excellent communication, presentation, and relationship building skills at all levels including senior leadership., • Highly independent, organised, proactive, and capable of managing multiple accounts simultaneously., • Strong commercial mindset and ability to handle negotiation processes., • Comfortable working across multiple cultures and geographies in EMEA / RoW., • Fluent English is required; additional languages are an advantage., • Available for heavy travel across the region as needed. Why Join Windward? • Make a real world impact by supporting government agencies in combating maritime crime and global security threats., • Join a collaborative and innovative environment driven by data, intelligence, and mission critical technology., • Grow your career in a global company operating at the intersection of AI, maritime, and national security.

Mode Search are partnering with a global luxury retailer in their search for a Buying, Planning & Allocation Manager. This role carries ownership of the commercial execution of the collection strategy for the business, translating seasonal assortment plans into profitable sales, efficient stock management and strong trading performance across channels. You will work closely with cross-functional teams including merchandising, finance and production, making a crucial impact on sell-through, inventory strategy and ongoing commercial decision-making. As the Buying, Planning & Allocation Manager you will take responsibility for end-to-end buying, forecasting, inventory planning, and allocation across multiple channels (including ecommerce, retail, and wholesale). Your analysis, commercial insight, and robust planning will ensure alignment with budgets, sales forecasts and margin targets, while driving strong in-season performance. Key Responsibilities: • Lead buying, planning, and stock allocation activities to support overall commercial strategy, budget and forecast alignment across channels., • Construct seasonal buys and assortment plans by channel and region, balancing commercial opportunity with stock risk and customer demand., • Drive end-to-end forecasting (seasonal and in-season) at SKU level, regularly updating projections to inform reorders and allocation decisions., • Analyse post-season performance (sales, stock, margin, pricing) and translate insight into clear recommendations for future cycles., • Own and manage OTB (Open-to-Buy), stock levels, and WSSI (Weeks of Supply, Sell-Through and Intake) across channels., • Optimise allocation and replenishment strategies to support sell-through and ensure product availability aligns with demand., • Use in-season analysis to make commercial decisions including reorders, pricing actions, promotional strategy and markdowns., • Partner cross-functionally with Production, Merchandising and Finance to align forecasts, lifecycle plans, pricing strategy and cash-flow considerations. Experience & Skills: • Significant experience in buying, commercial planning, inventory planning, or allocation, ideally within luxury or premium fashion/accessories., • Strong commercial and analytical capability, with confidence managing OTB, WSSI and forecasting at SKU level., • Demonstrable ability to influence across functions and make data-led commercial decisions., • Advanced Excel and planning system competence with excellent attention to detail., • Excellent communicator with a structured, proactive approach to delivery. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Senior Food Technologist London/Hybrid £35k-£42k The Company A well-established food ingredients and solutions business supplying major UK and international customers across retail, foodservice, and manufacturing. The business is known for its collaborative culture, strong supplier partnerships, and focus on delivering safe, high-quality, and innovative food products. Based in London, the company works closely with its supply chain to support product development, compliance, and continuous improvement. The Role As Senior Food Technologist, you will support the Technical Manager in delivering food technology requirements across NPD, food safety, and quality. This is a hands-on, cross-functional role, working closely with suppliers, customers, and internal teams including Procurement, Sales, Supply Chain, and Operations. You will play a key part in ensuring products are compliant, fit for purpose, and launched efficiently, while contributing to the continuous improvement of technical and supplier processes. Key Accountabilities • Deliver food technology input for NPD, launches, and other technical projects, providing timely updates and escalating risks where required, • Act as a technical point of contact for Sales, Procurement, suppliers, and customers, providing accurate product and supplier information, • Complete product specifications in company and customer formats, • Support supply chain management through supplier risk assessments, audits, gap analysis visits, and first production visits, • Communicate and ensure adherence to customer and retailer Codes of Practice across the supply base, • Support the Technical Manager with supplier performance reviews, improvement plans, VACCP, and regulatory compliance, • Liaise internally to resolve product, supplier, or customer issues effectively and efficiently, • Maintain accurate technical records, reports, and documentation, • Contribute to departmental KPIs, continuous improvement initiatives, and wider technical activities, • Ensure compliance with health & safety, quality, and environmental standards at all times Person Profile • Degree qualified in Food Technology or a related discipline, • Previous experience within the food industry, • Strong working knowledge of UK food legislation and food safety systems, • HACCP knowledge and relevant food safety qualifications, • Confident multitasker, able to work under pressure and manage tight deadlines, • Strong analytical, communication, and stakeholder management skills, • Numerate, detail-focused, and comfortable using MS Word, Excel, and PowerPoint, • Proactive, solution-oriented mindset with the ability to challenge constructively, • Collaborative team player who can also work independently and take ownership REF: PR/013222 Due to a high volume of responses, we cannot reply to each application individually. If you have not had a response within one week, we are sorry to say your application has not been successful on this occasion.

E-Commerce Trading Assistant Streetwear Fashion Brand The E-Commerce Trading Assistant will support the day-to-day trading and operational performance of a fast-growing streetwear fashion brand’s online business. Working closely with the E-Commerce Trading Manager and wider marketing and merchandising teams, this role plays a key part in ensuring the website is commercially optimised, content is accurate and compelling, and campaigns are executed smoothly. This is an ideal opportunity for someone looking to build a career in e-commerce within a dynamic, fashion-led and culturally relevant environment. Key Responsibilities • Support the execution of the e-commerce trading plan to help achieve online sales and revenue targets., • Assist with monitoring daily website performance, including sales, conversion rates, and customer behaviour., • Help identify trading opportunities and flag risks or issues to the wider e-commerce team., • Support product uploads, content updates, and on-site merchandising to ensure accuracy and strong presentation., • Assist with managing product launches, drops, and promotional activity on the website., • Ensure product pages and campaign content are optimised, up to date, and aligned with brand guidelines., • Support the execution of digital marketing campaigns across paid media and CRM channels., • Assist with email marketing activity, including campaign set-up, segmentation, and performance tracking., • Work closely with marketing and trading teams to help maintain a clear and commercial trading calendar., • Help track and report on key e-commerce metrics, including sales, traffic, conversion, and campaign performance., • Support analysis of customer behaviour and campaign results to inform future activity., • Assist with competitor and market research within the streetwear and fashion space., • Work closely with merchandising, marketing, and product teams to support traffic and sales initiatives., • Assist internal teams with ad-hoc trading and performance tasks as required., • Support continuous improvement of processes, tools, and ways of working across e-commerce. Skills & Experience • Interest in e-commerce, digital marketing, and streetwear or fashion., • Some experience or exposure to e-commerce platforms (e.g. Shopify) is desirable., • Strong attention to detail with good organisational skills., • Comfortable working with data, spreadsheets, and basic reporting., • Proactive, eager to learn, and able to adapt in a fast-paced, creative environment., • Strong communication skills and a collaborative mindset.

Data Manager London Up to £60,000 The Opportunity This is a hands-on Data Manager role joining a business at a key point in its data and systems transformation. With a major Microsoft Dynamics implementation underway, the focus is on bringing clarity, structure, and trust to data — ensuring it is clean, compliant, and actively used to support decision-making. The role blends data governance, CRM ownership, reporting, and stakeholder engagement, and will suit someone who enjoys operating at the centre of the business rather than in a purely technical silo. The Role & Responsibilities: • Own data quality, governance, and integrity across the organisation, • Play a key role in a Microsoft Dynamics CRM migration, including data audit, cleanse, and migration decisions, • Work with external partners and internal teams to deliver a successful CRM and data project, • Act as Data Protection Officer (DPO), ensuring compliance with GDPR and internal policies, • Define and maintain data processes and standards to support consistent data capture and use, • Build and manage centralised reporting and dashboards, primarily in Power BI, • Deliver actionable insights across customer, sales, operational, and financial data, • Support forecasting, modelling, and forward-looking analysis where appropriate, • Improve data literacy through user training and ongoing support, • Act as the link between business stakeholders, IT, and third-party partners to prioritise data needs, • Support ongoing optimisation of Microsoft Dynamics and related integrations Skills & Experience: • Strong experience with Microsoft Dynamics 365, particularly CRM and customer data, • Proven background in data management, governance, and data quality, • Hands-on experience with Power BI and strong Excel capability, • Working knowledge of SQL and data extraction from CRM systems, • Familiarity with Microsoft data and integration tools (Azure Data Factory, Power Automate, PowerApps), • Experience delivering data migration or CRM transformation projects, • Strong analytical and commercial mindset, able to translate data into action, • Confident communicator, comfortable working with technical and non-technical stakeholders

We are Stone Island Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. The Stone Island spirit is the foundation of the culture that we cherish and nurture every day. We provide you with the opportunity to build relationships that will shape your career, your life and our famiglia. The opportunity to follow your own compass. The Role: Wholesale Area Manager UK At Stone Island, we are always looking for people who share our spirit and values to drive our company forward. We are currently looking for a Wholesale Area Manager UK based in London. Reporting to the Head of Wholesale Northern Europe, the candidate will be managing our UK region to support sales growth and market control, developing new and existing business and maintaining key relationships across wholesale accounts (Buyers, Department Stores and E-Tailers) in line with company’s positioning and country characteristics. The Day-To-Day Wholesale Business • Preparing own Data Base with all important Customer & Prospect information, • Building-up a close relationship to the existing and potential customers (personal visits during each season/calls/Mailings etc.) → earn trust of key customers, becoming part of their decision-making process, • Evaluation and classification of the actual Distribution in terms of quality and penetration;, • Preparing Sales Campaign with Order-Appointments, Budget per customer (Excel including also LY per customer and Reorder statistics), • Manage sales campaign 2 times a year in our Milan Show-room: manage and drive clients with the support of seasonal sellers to reach sales targets, • Orders entry and transmission, • Analyzing sell-in figures and preparing After Sales Report with clear and detailed information from the specific country and local areas, • Collecting and analyzing product information relating to the specifics of the country and forwarding this information to the company, • Regular Staff Trainings about the product and communication to the retailers about general strategy/ philosophy and future plans of the brand and company, • Regular and frequent market visits in order to: ensure assortment and presentation at retail represents the brand as best as possible, monitor the clients’ image and development, • Monitoring the development of competitor brands, clients, potential customers., • Pushing and Controlling Re-Order business Marketing Activities • Identify proactively opportunities for Marketing activities in order to impact business at door level, • Using given tools and sources individually for the specific market (special window projects etc.), • Organisation of shipments/ logistics (Returns/Marketing projects like special windows/ pop up etc.), • Evaluate different Marketing requests presented by customers/ community, industry etc. and present matching ones to Marketing Dept. Customer service • Liaise with Headquarters regarding customer service issues, Return /Reclamation Management, • Control of all orders before and after order confirmation, • Support HQ in shipments control, in administration and EDI issues This position requires, in a normal context, to be flexible for spending yearly between 8 to 10 weeks in Milan during the different selling campaigns and availability for travelling frequently in the area. Key Qualifications. • Around 5 years of Wholesale experience within a Designer, Contemporary or Luxury leading brand,, • Solid product knowledge and understanding of our brand positioning & related growth opportunities,, • Proven track record in sales and in establishing relationships with key accounts,, • Deep knowledge of the UK market,, • Excellent reporting and analytic skills,, • Entrepreneur, self-motivated and autonomous,, • Strong influencing and negotiation skills, willing to handle ambitious challenge,, • Willingness to travel extensively (driving license is required),, • Sophisticated communication skills in English. Our Shared Values At Stone Island we aren’t led by conventions or trends, but by our own compass. Shared values we put into practice every day to maintain our unique culture of relentless innovation. SELF RELIANCE | SOLIDARITY | ENGINEERING MINDSET | MATERIAL OBSESSION If you are ready to follow your compass with Stone Island, apply now! “Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”

NATUZZI SEARCH FOR SALES CONSULTANT - Tottenham Court Road - London About the company With a heritage of 60 years, Natuzzi is one of the most renowned brands in design and luxury furniture. Natuzzi products embed the finest spirit of Italian design and the unique craftmanship details of “Made in Italy”. Natuzzi distributes its collections worldwide, with a global retail network of 700 mono-brand stores, in addition to galleries. We take pride in fostering a work environment that's based on employee growth, curiosity, respect, honesty and enthusiasm; one that exceeds expectations every step of the way. Natuzzi combines Italian design, synonymous with beauty and craftsmanship, and a comfort capable of enveloping the senses. Over sixty years dedicated to the pursuit of beauty, where smooth lines combine in a casual modern design. Natuzzi Italia is made in Italy and dedicated to the luxury market. About the role For our Natuzzi Italia stores in London, we are searching for one Brand Ambassador position. This would be primarily a sales based, and customer facing role. Job Location: Natuzzi Italia Store in Tottenham Court Road About the role/position Our experienced Sales Consultants are trained retail professionals, acting as an "ambassador" of our Brand, our Products, our Values and Harmony; professionals with a passion for luxury interiors and a focus on sales with a strong customer oriented attitude. The Brand Ambassador will be the face of our Company; the main objective is to generate sales, using all possible sales tools available, while transmitting his/her passion for design, luxury, harmony, and product knowledge. We strive to provide an excellent and impeccable winning customer shopping experience. About the Responsibilities Sales Budget Achieve Store’s sales goals defined by the Store Manager; generate and manage your own quotations and sales while establishing a professional relationship that results in increased sales & repeat business; your role will also involve providing support for the development of our Trade & Designer business. Customer Experience: • Manages each visitor through the application of Brand sales ceremonies;, • Welcomes and understands the customer's needs to ensure a unique customer experience;, • Communicates the Brand values, qualities, and advantages of the product (Story Telling, Product Story);, • Use the sales tools (material samples, digital tools, dedicated brochure, catalogue);, • Collects customer / prospect profiling data in a discreet and informal way;, • Successful sale conversions, • Cross Selling / Upselling;, • Promote Total Living, • Manages the quotation and follows up with prospects;, • Closes the sales process and prepares the reason why for a new customer visit;, • Collects the profiling data of each visitor (prospects and customers) as required in the selling ceremonies, in order to feed the customer analytics and the CRM / retargeting strategy, • Guarantee the respect of the brand image in the store (respecting the visual merchandising standards) through direct and continuous interventions);, • Provides after-sales support to Customers, • Follow the dress-code guidelines. Job profile: • Background in Interior Design education;, • Previous experience (min 3-5 years) in Retail Sales; Furnishing Companies; or in Luxury Fashion Brands;, • Ability to use and promote sales tools to support sales (eg creation of renderings), • Capacity to use Interior Designing Tools;, • Experience with a POS system and proficient with MS Office software, • A general good standing. Outstanding negotiating and communication skills;, • Ability to conduct the Selling Ceremony while keeping a strong focus on increasing the conversion rate, with the objective to transform visitors into buying clients., • Team work spirit;, • Business Oriented. Ability to analyse sales results. Work details: • Work hours: Full Time, • Work location: Tottenham Court Road Very competitive salary and sales orientated bonus scheme If the above requirements meet your interest, please apply here by attaching your updated resume/CV*, with in addition a short cover letter to tell us more about you! Please add the info related to you Salary Package - Such info are required. In case of your skills match with our needs, we will contact you for a first interview. Discover more about our people culture ___ Stay tuned!

Commercial Manager Flexible - travel to London 2 days a week £60-65k + package Our client, an international business, currently have an opportunity for a Commercial Contract Manager to lead on a high profile contract. This is a unique opportunity, looking for a commercial professional who is keen to progress to the next level of their career, working across a very high profile account with great exposure from senior stakeholders, and the ability to support new bids too. The company have a long and successful history of delivering large projects to public and private sectors clients and one of the most reputable Commercial functions in the UK! You will: • Identify the risks, liabilities, and commitments of contractual agreements; ensure these are clearly understood and that the business fully appreciates any potential impact., • Review, draft, update and maintain contract documents, • Monitor and report performance and compliance against contractual obligations including commercial performance, financial management and contract management, • Monitor customer satisfaction, • Work with the contract delivery teams to ensure that the management of change request process and change implementation is carried out in line with the contracts., • Report on progress of change requests and projects, • Review contract performance, assessing commercial risks and ensuring appropriate steps are taken to manage the risk, • Prevent and resolve contractual disputes, • Assuring adherence to Group Commercial Policy, • Supporting the client engagement teams in all commercial aspects, post contract signature, to achieve the orders, profit and cash budget and overall management of the Client relationship., • Support the delivery streams who are responsible for the delivery of projects and provide clear direction working with the client engagement team., • This is not a sales role. The person: • Experience of working in a pre and post contract signature environment., • Experience of working closely with finance, operations and technical specialists., • Sector experience is not essential., • Strong Legal and Financial skills If you're interested, please contact Casey Collins at .

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the business. The role is based full time in a flagship London store located in Cadogan Place. This is a fully store-based position, reporting into both the Store Director and the regional Customer Experience leadership team. The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. The Role • Act as the primary custodian of the client experience, with a focus on personalised hosting and relationship building rather than transactional selling, • Own every touchpoint around the client journey, ensuring exceptional service before, during, and after each visit, • Gather and utilise detailed client preferences to elevate experiences, including travel arrangements, personal interests, lifestyle needs, and event attendance, • Lead, manage, and develop a team of Hosts, setting clear standards for service and cultural alignment, • Coordinate and oversee temporary Host support when required, • Work closely with internal teams to ensure seamless execution of in-store and external events across categories such as ready-to-wear and leather goods, • Maintain accurate and meaningful client records, with approximately 20% of the role focused on data input and CRM hygiene, • Remain highly visible on the shop floor, engaging directly with clients and building long-term relationships Requirements • A highly client-centric professional with a natural ability to connect, host, and anticipate client needs, • A strong people manager with experience leading and motivating small teams, • A refined individual with a genuine interest in art, culture, and luxury craftsmanship, • Backgrounds from department management or client-facing leadership roles are welcomed, particularly those seeking a more experience-led direction, • Comfortable balancing human interaction with light administrative and CRM responsibilities, • Not suited to candidates from purely back-of-house or numbers-driven CRM roles, • A true people person who thrives in a customer-facing, service-led environment To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality. This role is based in London. The position is full-time, working on-site within the retail store environment. The Role • Oversee the daily operations and performance of a specific department within the store., • Drive department sales, ensuring targets are met and exceeded., • Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships., • Demonstrate strong product knowledge within the department and share this expertise with both customers and the team., • Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management., • Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation., • Support the recruitment, onboarding, and training of new team members., • Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results., • Foster an inclusive and collaborative work culture, resolving team concerns constructively., • Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management., • Support operational needs such as stock management, replenishment, inventory audits, and store coverage., • Assist with administrative tasks such as reporting, vendor records, and HR documentation. Requirements • Proven leadership and team management skills, with experience motivating and developing diverse teams., • Strong background in retail sales and customer service, with the ability to nurture customer loyalty., • Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail., • Strong communication and interpersonal skills, with a collaborative and empathetic approach., • Excellent organisational skills and the ability to work effectively in a fast-paced environment., • Experience with visual merchandising and inventory management., • Analytical mindset with the ability to interpret data and make informed, commercial decisions., • A proactive, hands-on attitude with a focus on achieving results. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.