Daily jobs in London - Page 3Create job alerts

Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family. We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for. 🔸 What You’ll Be Doing: Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience. Supporting and motivating junior floor staff, helping them grow and develop. Leading by example – this is a hands-on role where your presence on the floor really matters. Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love. 🔸 What We’re Looking For: Proven experience as a senior waiter or head waiter, with references to match. A warm, friendly personality – kind, focused, and calm under pressure. Excellent communication and leadership skills. Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards. A passion for hospitality and creating memorable guest experiences. ⚠️ This role is not suitable for part-timers or students. 🔸 What We Offer: Competitive pay – hourly or salaried, depending on your experience and capabilities. A friendly and supportive work environment with a close-knit team. Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant. Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.

We are looking for an experienced, hands-on food prep, maintain excellent standards, and deliver an exceptional customer experience. The ideal candidate will have a strong understanding of food hygiene, team management, and Italian food culture. Key Responsibilities Maintain high standards of cleanliness, food hygiene, and safety in compliance with UK regulations. Handle food preparations, such as filling croissants and baking frozen goods to serve fresh daily, preparing Italian dishes etc Monitor stock levels and place orders to avoid shortages or waste. Ensure display counters and preparation areas are well presented and inviting at all times. Support and uphold the café’s brand values, with a genuine passion for Italian food and culture. Essential Requirements Food prep experience Previous experience in a café, restaurant, or food retail kitchens Knowledge of food hygiene and safety standards (Level 2 Food Hygiene certificate or willingness to obtain). Confident with food preparation and baking tasks. Ideally, a strong appreciation of Italian food and culture, with the ability to share that passion with the team and customers. Desirable Basic knowledge of Italian language or culinary terms. What We Offer Competitive salary Opportunity to work in a growing, authentic Italian café environment. Staff discounts and meals on shift. Supportive team culture with training and development opportunities.

We are looking for a reliable and organised Canteen Assistant to join our cafe/canteen team. This role involves preparing food items such as sandwiches, paninis, wraps, and jacket potatoes, maintaining cleanliness and hygiene, and supporting the smooth daily operation of the canteen. Prepare and serve a variety of fresh food items (e.g. sandwiches, paninis, wraps, jacket potatoes) Maintain a clean and tidy work area Clean up after food prep and service, following hygiene and safety standards Restock ingredients and ensure supplies are properly stored Support the team with general kitchen and front-of-house duties as needed

This job will be taking place at Spitalfields Market, please do not apply if you will not be able to work onsite Crafted Solid Perfumes is a unique UK-based brand, offering a selection of long-lasting, skin-nourishing solid perfumes. We're expanding our team and are looking for two passionate Sales Advisors to work at our pop-up at Spitalfields. Role and Responsibilities: As a Sales Rep, your role will be to engage with customers, describe our products, and make sales. We're looking for confident individuals who are comfortable approaching people, and who can deliver excellent customer service. Key Responsibilities: - Approaching and interacting with customers - Demonstrating and explaining our products - Making sales and meeting sales targets - Providing excellent customer service Skills and Experience: - Previous sales experience preferred - Excellent communication and customer service skills - Comfortable approaching and talking to people - Passionate about our brand and products Compensation: The position offers** £12** per hour for a 7.5-hour shift (+1-hour lunch break not included), so you'll work 6-7.5 hours per day. Additionally, **you'll earn a 10% commission for each product you sell after reaching daily target**. If you have a passion for sales and are interested in joining our exciting brand, we'd love to hear from you! Apply today and become part of the Crafted Solid Perfumes team. Please let me know if any changes or additions are needed.

Following a successful pop-up, chef owners Jack Croft and Will Murray officially launched FOWL in October 2023, which can be found just around the corner from their flagship restaurant Fallow St. James’s. FOWL restaurant celebrates the nation’s favourite bird through an all-in, beak-to-feet menu concept, with the addition of monthly specials brought to you in collaboration with an epic line up of foodie icons! Offering both indoor and outside dining, FOWL is open for Lunch, Dinner & Cocktails. As Restaurant Manager, you will be at the heart of daily service operations. Working closely with the Assistant General Manager, you will lead the front-of-house team on the floor, ensure a smooth and dynamic service, and help cultivate a culture of excellence, sustainability, and collaboration. This is a hands-on leadership role for someone who thrives in fast-paced, high-quality environments. Key responsibilities: - Support the Assistant General Manager in managing day-to-day operations with precision, efficiency, and warmth. - Lead and motivate the front-of-house team during service, ensuring every guest has an exceptional experience. - Uphold Fowl’s high standards of hospitality, consistency, and attention to detail. - Assist with scheduling, rotas, and floor plans to ensure optimal team performance. - Contribute to recruitment, onboarding, and continuous staff training and development. - Help manage stock, suppliers, and deliveries, ensuring the highest quality and minimal waste. - Ensure compliance with all health, safety, licensing, and hygiene regulations. - Play a key role in implementing and upholding sustainable practices throughout operations. About you: - Proven experience as a Restaurant Manager in a high-quality, fast-paced restaurant. - Strong floor presence with natural leadership skills and a guest-focused mindset. - A genuine passion for hospitality and sustainability. - Excellent communication and organizational abilities. - Confidence in managing service, solving problems on the spot, and keeping a cool head under pressure. - Familiarity with budgeting, stock control, and basic financials is a plus. - A team player with the ability to inspire and support colleagues at all levels. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

About the job Purpose To achieve food and beverage revenue, profit and customer satisfaction goals by maintaining a clean, sanitized kitchen and managing the stewarding area. Areas of Responsibility Develop and implement strategies for purchasing area aligned with the company’s food and beverage objectives. Create an environment for employees aligned with the company culture through constant communication and reinforcement. Develop and implement strategies for attracting and retaining employees. Deliver the company experience for guests and employees. Communicate and reinforce the service vision for the hotel to supervisors and employees. Create an environment at the hotel designed to stimulate all senses through personal services, amenities and experiences provided by employees. Ensure that the hotel delivers the company experience by reviewing hotel operations from the customer’s perspective as well as from a business perspective. Keep current on pulse of the guests, constantly seeking opportunities to follow up on their experience. Provide employees with the tools and environment they need to deliver the company experience. Develop and implement strategies and practices that support employee engagement. Support the luxury dining experience by maintaining supplies for food and beverage service. Maintain par levels of stock; complete requisition for additional supplies as appropriate. Maintain and research pricing for all purchased goods. Maintain all records needed for accounting. Maintain all specifications and update them in conjunction with the chef on a constant basis. Insure that all goods required to run the F&B department are available when necessary. Schedule employees based upon forecasted volumes. Manage the operation of the purchasing department; train employees on proper goods receiving and storage methods. Check the proper operation of the dish machine/cleaning equipment daily. Keep purchasing and storage areas clean and organized as per the chef’s standards. Success Factors Focus on the customer: Seek to understand the internal/external customer and meet the needs of both the customer and the company. Drive for results: Work to achieve high levels of personal and organizational performance in order to meet or exceed objectives. Foster teamwork: Work well in a team environment and motivate teams to sustain exceptional levels of performance. Improve continuously: Constantly assess and adapt to current practices to perform a task better, faster or more efficiently. Attend to detail: Ensure that data is accurate and work is thorough, meeting the highest standards. Build strong relationships: Foster trust and cooperation among coworkers, customers and suppliers; develop and sustain personal contact in order to provide mutual benefit. Share information: Provide information so that coworkers, customers and suppliers understand and can take action. Key Skills and Requirements Delegation: Assign tasks using such techniques as needs analysis, individual skills assessment, objective setting and communication. Organization: Demonstrate ability to proactively prioritize needs and effectively manage resources. Performance management, supervisory: Demonstrate ability to relate to, communicate with and motivate employees to sustained high performance and quality levels. Planning: Skilled in determining whether tasks should be attempted, identifying the most effective way to complete the task, and preparing to overcome expected difficulties. Three to four years’ management experience in hotel purchasing operations. High school diploma. Department: Purchasing The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

Salon Manager – Luxury Hair Studio, West Hampstead Location: Tila Hair Studio, West Hampstead Position: Full-Time Salary: Competitive + Performance Bonuses We are seeking an experienced and dynamic Salon Manager to lead and grow our high-end salon in West Hampstead. You’ll work closely with the owners to help elevate the salon to the next level — refining operations, enhancing the client experience, and supporting our talented team to deliver excellence every day. 🌟 What we’re looking for: Proven experience managing a busy, premium salon Strong leadership, communication, and people skills Business-minded with a keen eye for performance, retail, and growth opportunities Passion for customer service and high standards Confidence in supporting and motivating a creative team 💼 Key responsibilities: Overseeing daily salon operations Managing bookings, staff schedules, and retail performance Driving service standards and client satisfaction Supporting recruitment, staff development, and training Working closely with ownership to implement new ideas and elevate the brand ✨ What we offer: A beautiful, modern salon with an affluent, loyal clientele A hands-on role where your input directly shapes the business Opportunity for long-term career progression Supportive ownership and a creative, professional team Performance-related incentives 📩 Apply now if you’re ready to take on a pivotal role in one of West Hampstead’s leading salo

About the job Company Description We’re looking for an experienced Head of Revenue to join our Revenue Management team at Ennismore and play a crucial part in developing the commercial strategy of The Hoxton in the UK & Ireland! Reporting into the Regional Director of Revenue, you’ll take ownership for the revenue strategy of several key properties within the region to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management and deputise for the Regional Director whenever necessary. The UK Revenue cluster for The Hoxton will soon comprise 6 unique properties (4 in London, Edinburgh and Dublin), with a total of 1,200 bedrooms, 10 concept restaurants and 5 Apartments (our unique meetings & events concept). Opening in Summer 2025, The Hoxton Edinburgh will be our first property in the Scottish capital, followed by another exciting opening in Dublin in late 2025. Job Description What you'll do… With the support of the Regional Director of Revenue, you will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager & Director of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met. Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations. Chair the weekly Revenue Meeting for your assigned property(ies) to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability. Support additional hotels within your assigned region with revenue/sales/marketing processes, systems management, pricing, strategy, and reporting. Regularly collaborate with General Manager and Sales, Brand and Digital teams on high level strategy decisions across market segments and distribution channels. Ensure that our current systems and processes meet group requirements and are adjusted appropriately to support the business. Responsible for weekly, monthly, and ad-hoc data analysis and reporting. Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.). Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability. Prepare annual hotel revenue budget and maintain ongoing results analysis. Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis. Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators. Maintain strong relationships with third-party partners including OTA market managers. Oversee channel management including rate loading and inventory management. Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system. Qualifications What we're looking for... You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud or V5, IDeaS G3 RMS, and Travelclick CRS experience is preferred. Previous experience as a Revenue Manager in a hotel or cluster environment is required. London experience is preferred. You take ownership, solve problems, and make effective decisions. You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once. You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines. You’re looking for a place where you can be you: no clones in suits for us. Just like us, you leave your ego at the door and help get things done. You want to be part of a team that works hard, supports each other, and has fun along the way. You are fluent in English. If you speak another language even better but not required. Additional Information What’s in it for you… The opportunity to join an exciting hospitality brand, develop your revenue and leadership skills and have a real impact on the success of your assigned hotels. Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. Great discounts and free stays across the entire Ennismore family (which you get to keep even if you decide to leave us!) A competitive package and plenty of opportunity for development. Department: Revenue Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

IMMEDIATE START - 6 Vacancies available Multi-stop Courier Driver at DPD FREE Electric Van and Insurance Provided (EV-Charging costs are drivers responsibility) Work available 7 Days (Minimum 5 days) 5am/7am start - 6-12 hours shift a day Earnings from £1,500 per month £75 - £150+ per day £1 per delivery Average 80-130 deliveries a day Paid training Requirements: - DBS Certificate (Within 12 Months) - UK Driving License (minimum 1 year & max 6 points) - Experience or confident in driving a 3.5t Van (Not Necessary) - Smartphone Daily Duties: - Sequence your delivery route in an efficient manner, load your van neatly all whilst adhering to depot health and safety rules - Deliver your stops according to DPD policy and procedure - Finish route and return collections and undelivered parcels back to depot If you are interested in joining our team, submit an application and a member of our team will contact you shortly. START DATE - ASAP

Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the job Job Description Strong culinary ability by preparing and plating of all food items and you will be handling the à la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily duties. In your role you will handling Halal meat so it’s important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. Always Ensuring food safety and hygiene Preparation and plating of all food items as per agreed menu specifications Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications Ensuring portion control is followed as per the client standards and agreed menu specifications Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry Daily orders of food requirements for the next food service period Avoiding wastage of food and beverages through effective requisitions Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority Maintaining fridge temperatures, monitoring food labels and all other food safety systems stipulated by the Service Provider Items on the agreed food menus that are unavailable are communicated to the service team promptly Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Previous experience as a Chef De Partie working on multiple sections Airline catering would be fantastic, although not essential Proficiency in various cooking methods and techniques, including grilling, roasting, and sautéing. Ability to plate dishes attractively and maintain high standards of presentation. Skills in creating and modifying menus to suit seasonal ingredients and customer preferences. Knowledge of accommodating dietary restrictions and preferences, such as vegetarian, vegan, gluten-free, and allergen-aware cooking. Skills in maintaining inventory levels, ordering supplies, and minimising waste. Ability to work under pressure and manage multiple tasks simultaneously, especially during peak hours. Ability to maintain a clean and organized kitchen environment. Strong interpersonal skills for working collaboratively with other chefs and kitchen staff. Ability to communicate effectively with team members and front-of-house staff. Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

💈 Barber Wanted – Join Our Team! 💈 We’re looking for a talented and reliable barber to join our growing business. If you’re passionate about grooming, take pride in your work, and enjoy creating a great atmosphere for clients – we want to hear from you! 📍 Location: Canada Water 📅 Start: Immediate 💷 Pay: Competitive (Daily/Weekly/Commission – to be discussed) ⏰ Hours: Flexible – Full-time or part-time

About the job Restaurant Assistant Manager responsibilities include: Researching new wholesale food suppliers and negotiating pricesCalculating future needs in kitchenware and equipment and placing orders, as neededManaging and storing vendors’ contracts and invoicesOverseeing restaurant staff performance, ensuring quality dining Job brief We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently. Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests. Responsibilities Research new wholesale food suppliers and negotiate pricesCalculate future needs in kitchenware and equipment and place orders, as neededManage and store vendors’ contracts and invoicesCoordinate communication between front of the house and back of the house staffPrepare shift schedulesProcess payroll for all restaurant staffSupervise kitchen and wait staff and provide assistance, as neededKeep detailed records of daily, weekly and monthly costs and revenuesArrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)Monitor compliance with safety and hygiene regulationsGather guests’ feedback and recommend improvements to our menus Requirements and skills Work experience as a Restaurant Assistant Manager or similar role in the hospitality industryFamiliarity with restaurant management software, like OpenTable and PeachWorksGood math and reporting skillsCustomer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) High school diploma; additional certification in hospitality is a plus Department: F&B Management Language required: English. The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

We’re hiring a Pizza Chef to lead our Tooting kitchen. Fast-paced, positive vibes only. ✅ What You Get: £15–17/hr (incl. service charge) 40–45 hrs/week 2 days off + 28 days holiday 🔧 What You’ll Do: Run daily kitchen ops Manage stock & train staff Keep quality & hygiene high 👊 You Are: Experienced & reliable Calm under pressure Passionate about pizza Apply now – Let’s make something great. Pizza chef – Senior chef – Kitchen leader – Immediate start – London – Italian restaurant – Wood-fired pizza

Caffe Concerto is currently looking for an responsible delivery driver. Candidates must possess a valid full UK manual driving license without any points, moreover; candidates living locally near to Park Royal will be preferred. Duties and Responsibilities: 1. Transports and deliver items in a safe and timely manner, you will be delivering fragile products (cakes) most of the times to customers and branches. 2. Ensures customer are satisfied with the delivery services 3. Review orders before and after the shipment 4. Ensures schedules and routes are followed 5. Perform inspection of the vehicles on daily basis before 6. transportation to avoid the mishaps while on the road 7. Load & Unload the items from the delivery vehicle 8. Must abide the traffic rules and regulations. 9. sort out warehouse stuff and ingredients whenever required. 10. Candidate must be 25+ Immediately start, and the position is for the full-time only.

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

Introduction We are excited to announce that we are currently seeking a Team Member to join our talented operations team at our ice cream shop located in St John's Wood. We are looking for someone who is enthusiastic, organized, and dedicated to delivering exceptional customer service. About Unico Gelato Unico Gelato is an Italian delicatessen specializing in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico operates since 2015 and currently has sites in Fulham, Saint John’s Wood, Holland Park, Bromley and Lisbon, with a new location in Gloucester Road set to open this upcoming Summer. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. Tasks - Providing high-quality customer service to establish a strong relationship with the local community - Serving Gelato, pastries and coffee ensuring the company’s quality standard - Overseeing daily operations - Supporting the Store manager in creating a strong work ethic within the team, managing and recruiting staff - Teaching new staff members - Attending staff meeting - Maintaining cleanliness - Cleaning Requirements - Previous experience in the food & beverage industry - Flexibility to work during week-ends - Able to collaborate within the team - Willingness to learn - Strong work-ethic - Fluent English speaking Availability - Up to 35-40hours / week - Location: 138 St John's Wood High Street Pay £12.25 / hour plus Tips

Landscape Gardener Team Leader Location: South London Job Type: Self-Employed - Full-Time - UTR (Unique Taxpayer Reference) About Us We are a top-rated, rapidly growing landscape design company committed to transforming outdoor spaces into beautiful, functional environments. We take pride in our unwavering commitment to quality, sustainability, and exceptional customer satisfaction. The Opportunity We are seeking an experienced and highly motivated Landscape Gardener Team Leader to lead our dedicated landscape crew. This pivotal role involves overseeing projects within a 10-mile radius of Clapham, ensuring the delivery of high-quality landscaping services and managing multiple projects efficiently. The ideal candidate will possess a strong background in landscape gardening, including essential hardscaping skills such as bricklaying, paving, decking, and fencing. Excellent leadership abilities and a genuine passion for creating stunning outdoor spaces are crucial. We will be applying to the British Association of Landscape Industries this year, so it's exciting times. Key Responsibilities Lead and Supervise: Supervise and lead a team of landscape gardeners, ensuring efficient completion of tasks to the highest standards and within budget for labour. Project Management: Plan and coordinate daily activities, assign tasks, monitor team performance, and ensure project goals are met. Collaborate and Innovate: Work closely with the company owner to understand project requirements, offer innovative solutions, and contribute creative ideas. Site Assessment: Conduct thorough site assessments and inspections to determine project needs, resources, and potential challenges. Team Development: Train and mentor team members, fostering a positive, collaborative work environment and encouraging continuous professional development. Equipment & Safety: Maintain all equipment and tools in optimal working condition, ensure proper utilisation by the team, and rigorously monitor compliance with safety regulations and best practices. Inventory Management: Manage inventory levels and coordinate supply orders with the owner to ensure timely project execution and delivery. Client Satisfaction: Provide exceptional customer service, promptly addressing any client concerns or questions to ensure satisfaction. Regulatory Knowledge: Possess a working knowledge of relevant building and planning regulations. Qualifications Proven Experience: Demonstrated experience in landscape gardening, with a minimum of 1-2 years in a supervisory or leadership role, or a strong indication of readiness for advancement into such a position. Technical Skills: Proficient in the use of a wide range of landscaping tools and equipment. Industry Knowledge: Strong understanding of landscape design principles and sustainable practices. Knowledge of horticulture is preferred, but can be developed. Organisational Excellence: Excellent organisational skills, time-management abilities, and a proven track record of managing multiple projects simultaneously. Leadership & Communication: Effective communication and interpersonal skills, with a proven ability to motivate, inspire, and lead a diverse team. Financial Acumen: Ability to manage personal taxes and expenditures as a self-employed individual.# Physical Requirements Ability to perform manual labour in various weather conditions. Capable of lifting heavy objects and performing tasks that require physical stamina. What We Offer Competitive Compensation: A highly competitive salary commensurate with experience. Growth Opportunities: Significant opportunities for professional growth and career advancement within an expanding company. Supportive Environment: Join a supportive, collaborative, and dynamic work environment. If you are a passionate and experienced landscape gardener ready to take on a leadership role and contribute to a growing, quality-focused company, we encourage you to apply! Please submit your resume along with a cover letter outlining your relevant experience and why you are the ideal candidate for this position.

We are seeking a well-presented, professional, and motivated Luxury Retail Sales Assistant to join our high-end retail team. The ideal candidate will have a confident and personable approach to customer service, with the ability to sell and advise on fine jewellery pieces. A background in luxury retail is preferred. Key Responsibilities: Provide exceptional customer service tailored to individual client needs Confidently advise and sell luxury jewellery pieces Maintain excellent product knowledge Ensure the boutique is immaculate and merchandise is presented to the highest standards Adhere strictly to uniform and grooming guidelines Process sales transactions accurately Support daily operations including stock handling, visual merchandising, and store maintenance Build and maintain long-term client relationships Requirements: Previous experience in luxury retail or high-end customer service is preferred Impeccable appearance and personal presentation Excellent communication and interpersonal skills Strong sales ability and product knowledge Reliable, punctual, and team-oriented Ability to work flexible hours, including weekends and holidays If you take pride in your appearance, have a passion for luxury goods, and excel in customer engagement, we’d love to hear from you.

We are seeking a reliable and motivated Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.

We are looking for highly motivated and experienced Waiter/Waitresses part time to join our team In our newest Angel branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Part time positions open, Permanent Salary: £12.21 per hour + Service charge + Extra tips (Approx £13/14)

Gaucho are looking for an experienced and passionate Griller/CDP to join our Richmond team! You will need to be experienced in working in a fresh food kitchen, and be extremely passionate about food. Our Griller/CDP will have experience working with beef, managing a team and following the brand specs perfectly. All the required training will be provided. There is a lot of opportunity for progression, and we are looking for candidates who are good at working under pressure and committed. Key Responsibilities of the Griller/CDP To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To prepare the beef ready for service. To cook the steaks during service to a high standard and liaise with other sections to ensure timely service. Requirements for Gaucho Griller/CDP Experience working in a busy, high pressure kitchen environment Have a genuine passion for working with fresh food Experience managing a small team Training and benefits 50% off your bill at all Gaucho and M Restaurants Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform Ongoing training with the Executive Chef and Group Head Griller Career development and progression

Duties and Responsibilities: · Oversee efficient kitchen operations by supervising staff, offering training, and providing ongoing guidance. · Prepare and cook a wide variety of Indian Asian dishes in line with the restaurant’s menu, ensuring food is hygienic, nutritious, and meets established quality standards. · Exhibit expertise in traditional Indian curries and introduce a monthly signature “Dish of the Month” to sustain customer engagement. · Ensure full compliance with food safety regulations. · Conduct monthly stocktakes and manage daily food orders according to UK purchasing standards. · Uphold high food quality, control portion sizes, and follow standardized recipes for consistency and minimal waste. · Promptly resolve food-related complaints. · Manage staff scheduling to ensure optimal coverage. · Oversee performance reviews, delegate tasks, manage inventory, reduce waste, and maintain the freshness of perishables. · Conduct taste tests, preserve authentic flavours, source premium Indian spices, herbs, and ingredients. · Adhere to all health and safety regulations, including food hygiene standards and safe food handling practices. ** Skills/Qualifications/Experience:** · Proven relevant experience, preferably with knowledge of Indian cuisine. · Strong culinary skills and a passion for food. · Excellent organisational and time management abilities. · Ability to work in a fast-paced environment and under pressure. · Strong communication and teamwork skills. · Relevant Bachelor’s or Master’s degree is required.

Gaucho are looking for an experienced and passionate Griller/CDP to join our Richmond team! You will need to be experienced in working in a fresh food kitchen, and be extremely passionate about food. Our Griller/CDP will have experience working with beef, managing a team and following the brand specs perfectly. All the required training will be provided. There is a lot of opportunity for progression, and we are looking for candidates who are good at working under pressure and committed. Key Responsibilities of the Griller/CDP To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To prepare the beef ready for service. To cook the steaks during service to a high standard and liaise with other sections to ensure timely service. Requirements for Gaucho Griller/CDP Experience working in a busy, high pressure kitchen environment Have a genuine passion for working with fresh food Experience managing a small team Training and benefits 50% off your bill at all Gaucho and M Restaurants Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform Ongoing training with the Executive Chef and Group Head Griller Career development and progression

Job Summary: We are seeking a skilled and passionate Baker with experience in producing high-quality bakery items from scratch, including croissants, doughnuts, and a variety of other artisanal baked goods. The ideal candidate will have strong technical baking knowledge, a creative flair, and a commitment to maintaining product consistency and freshness. Key Responsibilities: Prepare a range of bakery items from scratch, including laminated pastries (e.g. croissants, pain au chocolat), doughnuts (fried and filled), brioche, buns, and other specialty items. Mix, knead, proof, shape, and bake dough using traditional methods and techniques. Ensure all baked goods meet high standards for taste, appearance, and freshness. Follow and develop recipes with precision, scaling ingredients accurately. Maintain a clean and organized work environment in line with food hygiene and safety standards. Monitor baking supplies and ingredients; assist with inventory and ordering as needed. Collaborate with the team to develop new products and seasonal items. Manage time effectively to complete daily production schedules. Operate and maintain baking equipment safely and efficiently. Requirements: Proven experience as a baker, particularly in croissant and doughnut production from scratch. Strong knowledge of fermentation, lamination, dough handling, and frying techniques. Ability to work early mornings, weekends, and in a fast-paced environment. Excellent attention to detail and commitment to quality. Basic understanding of food safety, hygiene, and allergen handling. Team player with good communication and time management skills. Culinary or baking qualification preferred, but not essential with relevant experience. Desirable: Experience working in a bakery, café, or patisserie environment. Ability to create and innovate new bakery products. Passion for artisanal and handmade baked goods.

Company Overview: Songtsen Limited is a growing hospitality brand based in the UK, dedicated to delivering warm, personalised, and high-quality accommodation experiences. With a focus on comfort, cleanliness, and exceptional guest service, we aim to create a “home away from home” for both leisure and business travellers. Our operations blend modern hospitality standards with a touch of cultural charm, attracting a loyal base of domestic and international guests. As part of our ongoing growth, we are excited to expand our team and welcome passionate professionals into our service-driven environment. Key Responsibilities 1. Daily Operations Management: Oversee the hotel’s day-to-day operations, ensuring smooth functioning across front desk, housekeeping, and guest services.Maintain high standards of service, addressing any issues swiftly to guarantee guest satisfaction. 2. Team Leadership & Training: Lead, coach, and inspire the front-line team—including reception, concierge, and housekeeping—to uphold service excellence. Conduct regular staff briefings and performance reviews, fostering a collaborative and motivated team environment. 3. Guest Relations: Serve as the primary on-site point of contact for guests, efficiently handling enquiries, feedback, and special requests.Build rapport with guests to ensure memorable stays and encourage repeat business. 4. Quality Control & Compliance: Ensure full compliance with health & safety, fire regulations, and other statutory requirements. Oversee regular inspections to maintain cleanliness, housekeeping standards, and overall guest comfort. 5. Inventory & Cost Control: Manage inventory levels for housekeeping and guest amenities; place orders and monitor supplier relations. Collaborate with finance to control expenses and optimise operational efficiencies. What We Offer: A competitive salary ranging from £33,000 to £39,000 A stable, full-time position with clear career progression opportunities A supportive, multicultural working environment Comprehensive training and professional development support

LITTLE LUIGI 115 NOTTING HILL GATE, HEAD PIZZA CHEF – ROMAN STYLE | PA | FULL-TIME | START ASAP We’re on the lookout for a skilled and driven Head Pizza Chef to join our kitchen team and lead on the creation of authentic Roman-style pizzas. If you take pride in fresh ingredients, work at pace, and know how to build flavour and consistency into every dish — this is for you. The Role This is a full-time, hands-on role for a talented chef who knows pizza inside out but can also make all the other dishes on the menu. This is not Just a pizza chef position. You’ll work closely with the management team to maintain high standards, fast service, and a clean, efficient kitchen. What We’re Looking For A Roman-style pizza specialist who makes dough from scratch, knows fermentation, hydration ratios, stretching, and working fast under pressure Can make pasta, lasagne other Italian Cuisine. Strong knife skills and experience with fresh seasonal produce Solid understanding of kitchen hygiene, EHO regulations, and daily/weekly cleaning procedures Confident in stock counting, dish costing, and working to GP targets Able to contribute to wider kitchen menu planning beyond pizza Experience in high-volume service and fast-paced environments Team player who can lead or follow, with a sense of urgency and precision What We Offer £17 per hour Opportunity to work with a passionate, focused team in a growing venue Creative input into new dishes and menu evolution Start Date ASAP – we’re ready to hire and onboard the right person immediately.

We are seeking motivated, confident, and articulate individuals to join our community-focused street sales team. As a Brand Ambassador, you will represent a charitable organisation committed to supporting young people across the UK and internationally. You will engage with the public, raise awareness of our mission, and play a direct role in helping fund youth-led initiatives and global education programmes. Key Responsibilities: - Represent our charity and magazine with professionalism and energy - Speak confidently with members of the public in busy areas - Raise funds and increase awareness for our youth support programmes - Maintain accurate records of daily performance - Work as part of a small, supportive team

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? As a Chef de Partie you are responsible for supporting the Head and Sous chef in a busy kitchen, delivering consistently high-quality food for our guests. Your will provide courteous, professional, efficient and flexible service to guest and colleagues and deliver Clays operational standards. We are looking for a self-driven individual that strives for excellence with experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - Assist the Sous Chef in the daily running of the Kitchen - To be able to run all sections in our busy kitchen - To ensure food is prepared and cooked to our high standard at all times - Ensure dishes are served within our execution times without exception - To offer training and support to junior colleagues - To organise Junior colleagues and kitchen support colleagues with daily job lists - Be able to stay claim in a busy kitchen with multiple orders being sent together - Must be a good communication skills with both kitchen colleagues and front of house colleagues - Ensure that Alert65 platform is filled out daily and that all colleagues are following food safety rules. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Excellent culinary catering talent - Culinary Degree or with minimum 3 years experience in a similar role - Always looking for opportunities to improve your knowledge and abilities - Passionate about hospitality and creating amazing experiences - A keen eye for detail with excellent written and verbal communication skills - Ability to build lasting relationships with colleagues and clients - Honest with strong moral principles - Take initiative, can solve problems calmly and work well under pressure - Someone who really enjoys interacting with people - Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive annual base salary £26,000, as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. Reports to the Sous chef and works with other line chefs to produce quality food following the standards and procedures. Growming and personal hygiene to follow Gaia’s standards. R E S P O N S I B I L I T I E S o To supply the highest level of customer care and service whether in the public eye or in the back areas. o Prepare, cook, and serve any food delegated as your responsibility ensuring that the highest possible quality is maintained and that agreed standards for food preparation and presentation are met at all times. o To adhere to company procedures in regards to temperature checks, food labeling and dating, cleaning schedules, and hygiene regulations at all times and ensure that all records of such are updated and kept. o To assist with the acceptance and storage of deliveries and that all relevant company procedures are adhered to. o Ensure and maintain the work area clean, hygienic, and tidy state at all times. o To wear the full and correct uniform at all times whether in the public eye or back areas. o To have an understanding of menu planning, writing, and the implementation of stock controls and how this enables the kitchen to meet Gross Profit %. o To be familiar with the opening and closing procedures of the kitchen and carry them out as rotated. o To assist and ensure the junior chefs carry out daily and weekly procedures including temperature checks, food labeling/dating, and storage and to ensure records of such are up to date. o Ensure that temperature checks are carried out a minimum of 5 times per day and recorded. o To recognize the importance of good stock management/control and its importance in the kitchen meeting its Gross Profit %. o To remove any hazards and make safe any defects in the kitchen or equipment and report any problems to the Senior Chef on duty.

Ciao! Are you an experienced manager with a passion for pizza and hospitality? Do you have a strong background in leading teams and ensuring exceptional customer experiences? If so, we want you to lead the way as we expand our pizzerias from Brighton to London! About Us Fatto a Mano is a rapidly growing business, known for serving some of the best Neapolitan pizza in the UK. We use traditional Neapolitan methods to create pizza that people rave about, and we’re passionate about delivering a warm, welcoming experience to every customer. What We’re Looking For Proven Leadership Experience: You’ll have significant experience in a managerial role, ideally within the pizza or hospitality world. Whether you’ve managed a restaurant, a pizzeria, or a busy hospitality team, we want someone who can lead with confidence and passion. Operational Excellence: Strong organizational skills and the ability to manage daily operations while maintaining high standards of service and product quality. Team Development: You’ll be responsible for inspiring, training, and developing our team, ensuring everyone delivers an outstanding customer experience. Charisma & Communication: As a manager, you’ll be the face of the restaurant and need to build strong relationships with both staff and customers. A positive, engaging attitude is a must. Experience with Service & Sales: A strong understanding of hospitality operations, customer service, and sales strategies is essential for success in this role. What We Offer Career Growth: As a rapidly expanding business, there are huge opportunities for career progression. We want you to grow with us and take on even more leadership responsibilities as we continue to expand. Training & Development: External chef masterclass training and an internal management training program to help you build and refine your skills. Perks: Free staff food and drinks, a company discount card, and annual team parties (with a recovery day off afterwards!). Generous Tips: 100% of cash & card tips go directly to the team. Other Benefits: Casual dress code, company events, pension plan, and discounted/free food. Why Join Us? At Fatto a Mano, we’re focused on making the best pizza and delivering outstanding customer experiences. We’re looking for a passionate and driven Floor Manager who can help lead our team to success and ensure we provide the best possible experience to every customer. If you’re looking for a leadership role in a growing business with plenty of room for development, this is the perfect opportunity for you! Ready to take charge and make your mark? Apply now and join Fatto a Mano as we grow!

Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Key responsibilities: • Extend a warm welcome to guests. • Share your food knowledge with guests to assist in their choices. • Handle payment transactions. • Manage stock efficiently to reduce wastage and report shortages. • Maintain cleanliness and order in your area. • Adhere to daily cleaning schedules. • Uphold high standards in appearance, uniform, punctuality, and conduct. • Safely store and rotate deliveries (FIFO). • Prepare salads as required, etc. Your Benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You'll have the benefit of 28 days of annual leave. • Choose between full-time or part-time positions, all with the security of permanent contracts. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you.

Acacia Lodge North Finchley is looking for an administrator to manage daily admin tasks using CMS software (training will be given) and Microsoft Office (Word, Excel, Outlook).To maintain resident records, staff schedules, and support compliance processes and help the office with general duties. To organise, reliable, and experienced in administration work for a care home or care environment. Flexible but ideally 3 days to start to increase to 5 days if needed.

Job Type: Full-time We’re looking for an experienced and enthusiastic manager to lead the front-of-house team at our all-day café and restaurant. From creative brunches to evening cocktails, you'll ensure smooth service, happy guests, and a motivated team. ** What you’ll do:** - Manage daily operations across café and evening service - Lead, train, and support FOH team - Maintain high standards of service and hospitality - Handle stock, scheduling, and supplier orders - Ensure compliance with health & safety regulations What we’re looking for: - 2+ years in F&B / hospitality role - Strong leadership and communication skills - Passion for food, drink, and guest experience - Organised, hands-on, and calm under pressure - Knowledge of coffee, wine, or cocktails a bonus ** Perks:** - Competitive salary - Opportunities to grow with the business

Bar Manager – Bar Lina (Lina Stores) London | Full-Time | Evening Shifts | £43–45K OTE Lina Stores is looking for an experienced and passionate Bar Manager to lead our cocktail bar, Bar Lina, in the heart of London. You’ll oversee daily operations, lead a dynamic team, and deliver exceptional guest experiences in a stylish, high-energy setting focused on Italian aperitivi and cocktails. What we offer: Full-time evening shifts £43–45K OTE Training & development with a clear career path Staff discounts & benefits Join one of London’s most iconic hospitality groups and bring Italian flair to the bar scene!

📍 Location: South Bank, London – steps away from Tate Modern 📅 Start Date: Immediate We are Uncommon – a popular and established coffee shop and delicatessen, known for our passion for great coffee, quality produce, and friendly service. We're growing our team at our newest location in the heart of London’s South Bank and are now looking for an experienced Supervisor / Team Leader to support and inspire a team of 5. What We’re Looking For: You’ll have: Previous experience in a supervisory or team leader role within a café, deli or hospitality setting. Strong barista skills (latte art is a big plus!) A background in retail, shopkeeping or food service, and a genuine love for food and drink. A positive, hands-on attitude and the ability to lead by example. Smile is a key! :) Your Key Responsibilities: Overseeing daily operations and supporting the manager Leading and motivating a team of 6 to deliver outstanding customer service Placing stock and supplier orders when required Following up on stock control, deliveries and invoices Providing excellent food and drink standards at all times Maintaining a clean, tidy and welcoming environment Ensuring all team members follow store procedures and hygiene standards Helping resolve customer queries and complaints professionally Supporting with promotions, displays and merchandising What We Offer: Competitive pay (based on experience) Monthly bonus based on sales performance Staff discount on food and drinks A positive and welcoming team environment A chance to grow with a young and ambitious brand Ready to take the next step in your coffee career and lead a passionate team in one of London’s most exciting locations? Apply today and be part of something Uncommon.

Job Summary: We are seeking an experienced, detail-oriented, and highly motivated Kitchen Manager to oversee all aspects of kitchen operations in a fast-paced, high-volume environment. The Kitchen Manager is responsible for leading the back-of-house team, ensuring consistent food quality and safety, managing inventory and costs, maintaining a clean and organized kitchen, and driving team performance. The ideal candidate will have a passion for culinary excellence, strong leadership skills, and the ability to maintain calm under pressure. Key Responsibilities: 1. Kitchen Operations & Food Preparation Ensure all food is prepared to standard recipes and quality expectations. Oversee daily food production and presentation, ensuring consistency across all stations. Implement and maintain portion control standards to minimize waste and manage food cost. Supervise and assist line cooks and prep staff during peak service periods. 2. Staff Management & Leadership Hire, train, schedule, and supervise all kitchen staff. Conduct regular performance evaluations and provide coaching, feedback, and disciplinary actions when necessary. Foster a positive, productive, and respectful work environment that promotes teamwork and professional growth. Maintain optimal staffing levels and adjust schedules as needed to accommodate labor budgets and business volume. 3. Health, Safety & Sanitation Enforce all food safety and sanitation policies in accordance with local, state, and federal regulations (e.g., HACCP, ServSafe). Conduct daily and weekly inspections to ensure cleanliness and hygiene of kitchen, storage, and prep areas. Ensure all kitchen staff are properly trained in food safety, allergy protocols, and proper handling procedures. 4. Inventory & Cost Control Monitor inventory levels, place orders with approved vendors, and receive/check-in deliveries. Conduct weekly inventory counts and manage food cost targets by minimizing waste and spoilage. Track usage and implement systems to reduce overproduction and improve yield. Maintain strong relationships with suppliers to ensure timely and quality product delivery. 5. Equipment & Maintenance Ensure all kitchen equipment is properly maintained, cleaned, and functioning. Coordinate with maintenance personnel or external vendors for repairs as needed. Monitor utility usage and promote energy-saving practices. 6. Menu Development & Collaboration Collaborate with chefs or executive management to develop seasonal menus and specials. Provide input on recipe development, cost analysis, and kitchen feasibility. Conduct taste panels and quality assurance checks to ensure high culinary standards. 7. Administrative & Reporting Duties Prepare kitchen reports including labor costs, food costs, wastage logs, and ordering schedules. Monitor budget targets and participate in cost-saving initiatives. Manage employee records, including time sheets, leave requests, and certifications. Qualifications & Skills: Required: Minimum of 3–5 years of experience in a kitchen leadership role (Sous Chef, Kitchen Supervisor, etc.). Strong understanding of commercial kitchen operations, health codes, and food safety standards. Proven leadership skills with the ability to train and motivate a diverse team. Solid knowledge of food costing, labor management, and inventory control. Ability to work flexible hours, including nights, weekends, and holidays.

Belle Époque Patisserie is composed of two French pastry boutiques based in central London. Belle Époque is regularly touted as one of the best patisseries in London with extensive selection of cakes, chocolates, breads, viennoiseries, tarts and quiches all made to high standards. We are looking for a passionate and motivated Pastry Chef to join our team at Belle Epoque Patisserie. As a Pastry Chef, you will have to: - Prepare pastries, including preparing dough and fillings, proofing, baking, and decorating as appropriate. - Review Production sheet to understand variety of baked goods to be produced daily. - Prepare and cook food according to recipes, quality and presentation standards. - Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. - Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. - Check and ensure correct temperatures of kitchen appliances and food, and report issues to the Chef. - Monitor the quality of food prepared and portions served. - Follow all company policies and procedures, including safety and security. The position is full-time, five days a week, including week-ends. All candidates will be required to provide proof of right to work in the UK.

We are currently recruiting for chef position at our lovely breakfast/brunch cafe at West Hampstead. On the menu next to breakfast dishes you can find salads and sandwiches all made daily on site. Our kitchen is open from 7 till 16:00 and we offer day time shifts of 8 hours. Weekly as a chef you would work around 40 hours (we are flexible with hours depending on demand) service charge will apply on top of hourly rate.

Company: India Fine Food Ltd Salary: circa £31k - £39k (37.5 hours/week) Contract: Full-time, 52 weeks per year India Fine Food Ltd ta Village Tandoori is seeking a highly skilled and experienced Bengal Cuisine Chef with expertise in developing and preparing authentic Bangladeshi dishes from the Chattogram (Chittagong) and Sylhet regions. This is an exciting opportunity for a passionate chef to join our dynamic team and contribute to the delivery of exceptional dishes at our renowned restaurant in North London. Key Responsibilities: - Menu Planning & Development: Design and plan innovative, authentic Bangladeshi menus, focusing on regional specialties from Chattogram and Sylhet, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, and Morog Pilau, ensuring that each dish reflects the essence of these regions while appealing to a diverse clientele. - Food Preparation: Lead the preparation, seasoning, and cooking of high-quality dishes, maintaining traditional flavors and presentation standards. - Kitchen Operations Management: Oversee and supervise the daily kitchen operations, ensuring smooth service and effective kitchen workflows. Manage kitchen staff schedules, monitor kitchen performance, and address any issues promptly. - Team Leadership & Training: Inspire and lead the kitchen team, providing guidance, training, and support. Encourage continuous development of culinary skills and ensure all team members adhere to high standards of food preparation and presentation. - Supplier & Stock Management: Order supplies from Bangladeshi wholesalers and inspect the quality of produce to ensure authenticity and freshness. Monitor inventory levels, track stock rotation, and minimize waste. - Health & Safety Compliance: Ensure adherence to hygiene, health, and safety regulations, including food safety standards and safe handling procedures. Conduct regular inspections of kitchen equipment and maintain cleanliness standards. - Cost Control & Budgeting: Help manage kitchen budgets by controlling food costs and waste. Work closely with restaurant management to ensure profitability while maintaining high-quality standards. - Quality Control: Ensure that all dishes meet our restaurant’s high standards of quality, taste, and presentation. Continuously assess and improve food quality, based on customer feedback and kitchen reviews. - Customer Satisfaction: Address any special dietary needs or requests and ensure that guests are satisfied with the quality of their meals. Assist in creating an inviting dining atmosphere and positive guest experience. - Industry Trends & Networking: Stay up-to-date with developments in regional Bengali cuisine and network within the Chittagonian and Sylheti food communities in the UK and Bangladesh to keep our offerings relevant and dynamic Requirements: - Experience: Minimum of 3 years of hands-on experience as a head chef or senior chef de partie, with a deep understanding of Bangladeshi cuisine, particularly from the Chattogram and Sylhet regions. - A recognised level 1 Chef Qualification or Bengal Cuisine Qualification preferred - Specialization: Expertise in cooking traditional Bangladeshi dishes, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, Morog Pilau, and other regional specialties. - Leadership Skills: Proven experience leading a kitchen team, with strong management, organizational, and communication skills. Ability to motivate and inspire kitchen staff to maintain high standards. - Communication Skills: Fluency in Bengali is essential, with a Chittagonian or Sylhetti dialect preferred. - Cost Management: Experience in managing kitchen budgets, controlling food costs, and minimizing waste while maintaining top-notch quality. - Hygiene & Safety: In-depth knowledge of health and safety regulations, food safety, and hygiene practices in a professional kitchen. - Creativity & Innovation: Ability to create innovative and creative menus while staying true to the authenticity of the dishes. - Attention to Detail: Strong attention to detail when preparing, plating, and serving dishes to ensure a consistently high-quality dining experience. - Candidate's must have the relevant authorisation to work in the UK although Visa Sponsorship may be offered to the candidate who meets the requirements for this role. What We Offer: - Competitive salary. - Full-time, permanent position (37.5 hours per week). - A vibrant, supportive work environment with opportunities to showcase your culinary skills. - The chance to be part of a respected company that values quality, authenticity, and customer satisfaction. - Opportunities for professional growth and development within the company. If you are a talented chef with a passion for Bangladeshi cuisine, a natural leader, and someone who thrives in a fast-paced environment, we would love to hear from you. To apply, please send your CV and a cover letter outlining your experience and expertise in Bangladeshi cuisine to the HR Manager. Join us at India Fine Food Ltd and be part of a team that celebrates the richness and diversity of Bengal’s culinary traditions.

We operate a fleet of four Alexander Dennis Enviro 400 open-top double decker buses. The age of the fleet is from 2006 to 2011. We need a mechanic to work for us on a full-time basis to effect the day to day repairs arising from the periodic PMI reports and the daily walk around defect reports and generally keep the fleet on the road in a road worthy condition. The mechanic should be fully qualified and have an IRTEC qualification.

Operations Assistant (12-Month Fixed Term) Join the Team at St Dionis Church, Parsons Green We are looking for someone who loves making things work—someone who finds joy in order, hospitality, and making people feel at home. Whether you’re running smooth Sunday gatherings or supporting the daily life of the church behind the scenes, your care and coordination will help others thrive. If you’re passionate about administration, creating welcoming spaces, and serving a vibrant church community, we’d love to hear from you. Why Join Us? St Dionis is a welcoming, diverse, and supportive church community in Parsons Green. You’ll play a vital role in helping our ministry flourish and in making our church a place where everyone feels at home. How to Apply Please check out our website and social media to find out more about us. To apply please send your CV and a short cover letter outlining your interest and suitability for the role to our Operations Manager. Closing Date: Sunday 27th July 2025

To manage the nursery and associated childcare provision within Once Upon a Time Day Nurseries policies and procedures, Local Authority Policies and procedures and all relevant legislation. To create a safe, warm and stimulating environment for all those who use Once Upon a Time services. To work as part of a team to assist in providing a safe, secure and stimulating environment for children. To work collaboratively with colleagues, parents, carers and other multi professionals. To be committed to ensuring safeguarding and creating an inclusive environment. Main Responsibilities: Children’s care, learning and play Support practitioners in meeting the needs of the individual children and families, ensuring children’s basic needs are always met, including good hygiene routines, nappies, meals encouraging good nutrition, planning and assessment etc To assist the staff team in setting up a safe and stimulating environment for children, ensuring a child centred environment providing a play-based approach to children’s learning Promote positive attitudes and behaviour at all times by providing a non-discriminatory environment which values and respects each child and family, ensuring an inclusive and safe environment having regard for SEN and safeguarding procedures and legislation Encourage parental involvement within the nursery, including parents consultations, events, and using parents as partners in their child’s learning and liaising with parents daily Health and safety: To be responsible for reporting accidents or health and safety issues and be conscientious of risks that may arise which may cause harm to children To implement and ensure health and safety guidelines and checks and adhere Once Upon a Time’s policies and procedures, including but not limited to on-going cleaning and sterilising duties within the setting, to reduce the spread of infection Staff: Effectively leading and supporting all nursery staff, students and voluntary workers. Ensuring a good level of supervision and support with their daily duties, identifying training and development needs, through individual supervisions, appraisals, observations etc. This may also include disciplinary meetings To lead/ organise staff, room and planning meetings (these will be out of nursery hours) To support the settings appointed persons in their role and taking on that role in their absence such as SENCO, Behaviour management coordinator To take part in recruitment and to support a team of staff to meet statutory ratio’s an contingency staffing where appropriate, and support a staff team in the appropriate skills, qualifications, experiences and qualities, ensuring the nursery is staffed to the required levels at all times General: To be responsible for the day to day running of the nursery To implement all of Once Upon a Time’s policies and procedures in all aspects of the nursery and other childcare services, and to review and develop them on an annual basis in line with relevant current legislation To ensure Welfare Requirements of the setting are maintained at all times and ensuring acceptable standards of practice that meets Ofsted criteria including Health and Safety and safeguarding, within the nursery environment General administrative duties associated with the running of the setting such as maintaining records on the children and their families, inventories, personal records, producing reports, writing letters, ordering supplies etc. To work collaboratively with colleagues to help support the development of the children within your care, guiding and sharing good practice, making sure that the nursery has a strong, reliable and consistent team Organising nursery events such as parents’ evenings, fete, annual trips, festivals and special events, that involve parents and carers (these may be out of nursery hours) To ensure the implementation of the EYFS curriculum for all children aged 0-5 years, and monitor how it is delivered To develop the setting by involving yourself and staff team in projects and programmes some of which will be initiated by the Local Authority To work collaboratively with outside agencies, to maintain effective relationships, providing services to the nursery, children and families, liaising with the Local Authority, Ofsted and other multi-agency professionals associated with the nursery and adhering LA policies and procedures and guidance To maintain an effective parent liaison system in order to work in partnership with parents/carers To oversee the efficient upkeep of the nursery, ensuring regular checks and maintenance of equipment, furniture and fittings Assisting in the collection, recording and banking of fees together with managing a budget and petty cash To monitor occupancy, reviewing numbers of children attending and following up enquiries promptly to ensure maximum capacity levels are maintained at all times. Assisting with the marketing, fundraising and advertising of the nursery to ensure the nursery runs to its full capacity and remains profitable You may be required to cover at another Once Upon a Time setting You may be required to work extra hours due to staff shortages, this will be repaid back using time-in-lieu at a time which is suitable to the nursery Qualifications: Proven experience in a nursery or childcare setting is essential. Excellent leadership skills with the ability to motivate and manage a team effectively. Proficient communication skills in English, both verbal and written. Experience working with children in various age groups is highly desirable. A level 3 or above qualification in Ealy Years Ability to drive initiatives that improve nursery operations and foster a positive learning environment. Join our team as a Nursery Manager and contribute to shaping the future of young minds in a supportive and enriching atmosphere.

We are looking for a Counter Manager in our new opening Pasta counter concession at Central London You will be responsible for leading a sales team, achieving sales targets, and ensuring excellent customer service, also play a crucial role in team leadership, training, and performance management. Key Responsibilities: SALES AND CUSTOMER SERVICES - Meeting daily sales targets and maximizing sales opportunities. - Providing excellent customer service and creating a positive shopping experiences. - Demonstrating products and addressing customer inquiries. - Buildings relationships with customers and promoting the brand. TEAM MANAGEMENT - Leading, motivating and coaching the team - Ensure team members are meeting performance goals - Conducting performance reviews and providing feedback. - Creating and managing staff rotas INVENTORY AND OPERATIONS - Managing stock levels and ensure the counter is well- stocked. - Maintaining a clean and organized sales area. - Ordering and replenishing products as needed. - Monitoring inventory and reporting any issues We are looking for a person approachable, friendly and able to maintain relationship with suppliers and clients. Salary will be up £15 per hour based experiences, up to 40 hours per week. You will need to have Level 3 First AID or if you get the position we will provide for you. This is a great opportunity to join an ambitious organisation and work with our London team. If you feel you are ready to make yourself a great career, we look forward to meeting you.

About Us: We are an exciting, high-volume Mexican restaurant known for bold flavours, vibrant atmosphere, and top-tier hospitality. We are now looking for a talented and passionate Head Chef to lead our kitchen team as we continue to grow and deliver exceptional dining experiences. ** The Role:** As Head Chef, you will be responsible for managing all aspects of the kitchen, ensuring high standards of food quality, consistency, and hygiene. This is a fast-paced, high-volume environment serving up to 300 covers daily, so strong leadership, calm under pressure, and efficient organisation are essential. ** Key Responsibilities:** Lead and manage the day-to-day kitchen operations Ensure consistency and quality across all dishes Oversee food preparation, stock control, ordering, and waste management Recruit, train, and mentor kitchen staff Maintain excellent standards of hygiene and health & safety compliance Work with the management team to develop seasonal and promotional menus Manage kitchen budgets and control food costs effectively ** Requirements:** Minimum 3 years' experience as a Head Chef in the UK, ideally in a high-volume setting Strong background in Mexican cuisine or a proven passion for Latin American flavours Excellent leadership and team management skills Experience in managing a kitchen capable of handling 300+ covers Strong understanding of food safety and kitchen compliance standards Ability to remain calm, efficient, and positive under pressure Creativity and a commitment to quality and innovation ** What We Offer:** Competitive salary and performance-based bonuses Opportunity to shape the menu and influence the direction of the kitchen Supportive management team and a positive working environment Career progression opportunities within a growing brand

About Chez Lui: Located in the heart of Notting Hill, Chez Lui brings the spirit of the French Riviera to the city—fusing refined French Mediterranean cuisine with a lively, elegant atmosphere. Part of the globally acclaimed Bagatelle Group, our Notting Hill outpost is where culinary artistry meets high-energy dining, attracting a chic, international and local clientele. Position Overview: Bistro Chez Lui is seeking a talented and passionate Pastry Chef de Partie to join our culinary team. This is an exciting opportunity to showcase your pastry expertise in a fast-paced, luxury environment where creativity, precision, and excellence are celebrated daily. Key Responsibilities: - Prepare and execute high-quality, visually stunning desserts that align with Bagatelle Group's elevated standards. - Work closely with the Group Pastry Chef and Executive Chef to ensure consistency and creativity in every dish. - Maintain a clean, organised, and compliant workstation in line with food safety and hygiene regulations.. - Manage mise en place effectively to ensure smooth service. - Collaborate with the wider kitchen team to support seamless operations. Requirements: - At least 2 years’ experience in a similar role within a fine dining or luxury hospitality environment. - Solid foundation in classical and contemporary pastry techniques. - A strong eye for detail and presentation. - Calm, efficient, and organised under pressure. - A team-oriented mindset and genuine passion for the pastry craft. - Culinary or pastry certification is desirable. - Only candidates with right to work and residing in UK will be considered. What We Offer: Competitive salary based on experience. Serious opportunity for growth within the internationally recognised Bagatelle Group. Staff meals, uniform, and other perks. Work in a vibrant, stylish venue with a team that values excellence and innovation. To Apply Please post below your CV and a short cover letter highlighting your experience and what inspires you about joining Bagatelle Group.

Skilled Worker visa sponsoring Employment Type: Full-time, Permanent Working Hours: 39 hours per week Salary: £38,200 per annum Job Purpose: The Shop Supervisor will be responsible for overseeing the daily operations of the retail flower shop, managing the retail team, ensuring a high level of customer service, and assisting with inventory, display, and sales activities. This role ensures that the store functions efficiently, maintains visual standards, and delivers a quality shopping experience for customers.