Guest service jobs in London - Page 14Create job alerts

We are a well established backpackers hostel in central London and we are currently looking for our next 'super star' night receptionist. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a full time position and shifts will be mostly nights from 0.00 to 8am. No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested please get in touch to arrange an interview.

As a Barista at Quill’s specialty coffee brunch bar, you will play a vital role in creating an exceptional coffee experience for our guests. Your primary responsibilities will include crafting high-quality espresso beverages, preparing food items, and providing outstanding customer service in a vibrant and welcoming atmosphere. Key Responsibilities: 1. Coffee Preparation: Skillfully brew and serve a variety of espresso-based drinks, filter coffees, and specialty beverages, adhering to our recipes and presentation standards. 2. Customer Service: Engage with customers warmly and knowledgeably, taking orders, making recommendations, and ensuring a positive dining experience. 3. Food Preparation: Assist in preparing brunch items, including pastries, sandwiches, and other menu offerings, ensuring freshness and quality. 4. Equipment Maintenance: Maintain and clean coffee equipment, grinders, and workstations, ensuring a hygienic and efficient workspace. 5. Product Knowledge: Stay informed about our coffee origins, brewing methods, and menu offerings to educate customers and enhance their experience. 6. Team Collaboration: Work collaboratively with team members to ensure smooth operations during busy service periods. 7. Inventory Management: Assist in monitoring inventory levels, restocking supplies, and placing orders as needed. Qualifications: • Passion for coffee and specialty brewing techniques. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining attention to detail. • Previous barista experience is essential. Join us to be a part of a dynamic team that celebrates coffee culture and creates memorable moments for our guests!

We are looking for individuals who are genuinely passionate about providing highest level of service and memorable experiences to our members and their guests. Currently hiring for waiters/ waitresses positions. Our ideal candidate would have: - Previous experience as waiter/ waitress minimum 1 year - Ability to work in a fast-paced environment while maintaining attention to detail - Strong customer service skills with a focus on guest satisfaction - Great communication skills with guests as well as the team members What we offer : - Monday to Friday (except private events) - Bank holidays off - Access to the gym - Career growth opportunities - Staff food - Uniform - Various discounts - 50% off when dinning in the restaurant

Bartender Opportunities (Full-Time & Part-Time) We are a soon-to-open high-end Chinese restaurant and bar located in Vauxhall, offering an authentic dining experience with carefully crafted dishes made from premium ingredients. Our evenings come alive with live music, creating a sophisticated yet vibrant atmosphere. We are committed to providing exceptional service, both in the quality of our food and the experience we offer our guests. Our work environment is supportive, inclusive, and collaborative, making it an exciting place to be a part of. Job Responsibilities: - Prepare and serve alcoholic and non-alcoholic beverages, ensuring consistency with our high standards. - Manage the full guest experience at the bar and lounge, providing friendly and attentive service. - Open and close the bar according to our guidelines, ensuring everything runs smoothly and efficiently. - Keep the bar area clean and organized, including counters, sinks, utensils, shelves, and storage areas. - Monitor bar equipment and report any maintenance issues to management. - Restock and manage bar inventory, ensuring supplies are always available. - Create a warm, welcoming environment for all guests, enhancing their experience with excellent service and a positive attitude. - Work collaboratively with the kitchen and front-of-house teams to ensure seamless service across the restaurant. - Contribute ideas to enhance our cocktail menu and help ensure the quality of all drinks. What We Offer: Competitive pay - Flexible full-time and part-time hours - Daily staff meals and employee discounts - Opportunities for training and career progression - A positive, team-oriented environment where everyone is treated like family We are looking for bartenders who are passionate about delivering exceptional service, have experience in a fast-paced environment, and can confidently craft cocktails to the highest standards. If you’re ready to join a team that values both quality and service, we would love to hear from you!

About Us: We are a renowned, high-volume restaurant located in the heart of Central London, known for delivering exceptional service, a vibrant atmosphere, and a curated selection of premium beverages. With a dynamic and fast-paced environment, we pride ourselves on offering an unforgettable experience for our guests. Position Overview: We are seeking a highly skilled and passionate Head Bartender to lead our bar team and take charge of our beverage program. The ideal candidate will have extensive experience in a high-volume setting, a deep understanding of cocktails, spirits, wines, and beers, and the ability to mentor and inspire a team of bartenders. Key Responsibilities: Lead and oversee the daily operations of the bar, ensuring smooth service during peak hours. Create and implement a diverse, creative, and profitable drinks menu, including signature cocktails. Maintain a high standard of drink quality, presentation, and consistency. Manage stock levels, inventory, and supplier relationships to ensure cost-effective bar operations. Train, supervise, and motivate the bar team to deliver exceptional customer service. Ensure adherence to all licensing laws, health and safety regulations, and company policies. Handle customer feedback professionally and ensure a high level of guest satisfaction. Stay up-to-date with industry trends, techniques, and best practices to continuously improve the bar offering. What We're Looking For: Minimum of 3-5 years’ experience in a high-volume bar or restaurant setting, with at least 1-2 years in a leadership role. In-depth knowledge of mixology, classic and contemporary cocktails, and an extensive understanding of wines, spirits, and beers. Strong leadership, communication, and organizational skills. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. A proactive, hands-on approach with a passion for delivering an exceptional guest experience. A team player with a positive attitude and the ability to inspire and mentor others. What We Offer: Opportunity to work in a thriving, central London location within a respected and growing restaurant. Career development and growth within the company. A very competitive rate plus generous tronc for the right candidate. If you’re an experienced, ambitious, and passionate bartender ready to take the lead in a dynamic, high-energy environment, we want to hear from you! Apply today.

**Waiter/Waitress - Roe Restaurant** CANARY WHARF Salary - Up to £15 per hour Schedule - Full-time Experience - 1 year in a similar role About us - Conscious & creative dining in the heart of Wood Wharf from the trio behind. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically-acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. About you - We are looking for dedicated, enthusiastic and hard-working professionals, who will thrive in our unpretentious and dynamic team. - Proven experience as a Waiter/ Waitress in a high-end restaurant or similar establishment. - Exceptional communication skills. - Strong verbal and written communication skills, fluency in English. - Ability to work in a multi-functional, fast-paced environment and create solutions in a high-pressure environment. - Strong customer service skills and a passion for delivering exceptional experiences for our guests. - Ability to work a combination of mornings and evenings including weekends and public holidays. Benefits ·Competitive pay rates. ·Continuous training, coaching and mentoring. ·Wellbeing programme that includes team days out and mental health first aiders. ·Career progression with plenty of opportunities to move into a new role. ·50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. ·No structured uniform, celebrate your individuality. ·Family meal during your shift. ·Bonus scheme and employee referral scheme for eligible team members.

Previously the London College of Music's concert hall, Sucre's grand dining room is a stunning setting where we provide guests with a combination of traditional Latin American open fire cooking and modern refinement. Along with excellent service, we strive to provide every guest with an unforgettable experience. We are currently looking for a full time restaurant receptionist who has: -Good work ethics. -Good team spirit -Experience in a similar job -Provides exceptional guest experience Perks include: -Discount at all the restaurants within out group -Staff meals on shift -Progression opportunities and a great work environment

We are looking for individuals who are genuinely passionate about providing highest level of service and memorable experiences to our members and their guests from the moment they step foot in the Club until their very last minute with us. Currently hiring for Receptionist positions. Our ideal candidate would have: - Previous experience as Receptionist /Hostess minimum 1 year - Advantage if have used OpenTable before, but not essential - Good computer skills - Great communication skills with guests in person, as well as via phone and emails What we offer : - Monday to Friday (except for private events) - Bank holidays off - Access to the gym - Career growth opportunities - Staff food - Uniform - Various discounts - 50% off when dinning in the restaurant

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: - Exceptional Monthly incentives - Training with our suppliers and our fantastic Training manager – offering both support and guidance - An extra day of holiday for every year of service after two years of working with the company - A real work-life balance – healthy minds & healthy hearts! - English courses provided – we support everyone - All meals are included when you are at work, which are fresh and wholesome - 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we’re gunning for but we also value: - Natural talent – we want people-people - An inspiring waiter or waitress who raises the bar in customer service - A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our wait staff and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.

Individual Restaurants has an exciting opportunity for an experienced Chef De Partie to join our team based in Exchange square,Liverpool street station (London). You will be working on a full time, permanent basis, and in return receive a competitive salary. About us: Individual Restaurants are one of the UK’s leading privately owned restaurant groups with over 40 upmarket Italian and Grill restaurants in central London, major UK cities, affluent towns and their suburbs. Our collection includes Piccolino, Riva, piccolo by Piccolino and our Bar & Grills. Our amazing restaurants offer excellent quality of food, and service in beautiful stylish restaurants. “We aim be the best Italian or Grill restaurant in town and to beat guest’s expectations each and every time they visit” We are looking for individuals with a passion for hospitality and great food and who have a flair for delivering excellent customer service to join our team! The role: As a Chef De Partie in our restaurant, you will support the sous chefs and run sections of the kitchens with the opportunity to progress in your career. Being responsible for preparation, cooking, tasting, and presentation of food in line with company specifications. Documented evidence of eligibility will be required from you as part of the recruitment process, and you must be eligible to live and work in the UK. (Asylum & Immigration Act 1996). If you have the passion and drive to be the best and would like to join our family as our new Chef De Partie, please click ‘apply’ today. We would love to hear from you.

We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests. Duties - Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities. - Ensure compliance with food safety regulations and health standards to maintain a safe dining environment. - Oversee food production processes, ensuring high-quality culinary standards are met consistently. - Develop and implement training programs for staff to enhance their skills in hospitality and customer service. - Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage. - Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles. - Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills - Proven leadership abilities with experience in managing restaurant teams effectively. - Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike. - A solid understanding of hospitality principles and customer service excellence. - Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager. Job Type: Full-time Pay: £32,000-£35,000 per year (plus tips)

Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays

The Hound are seeking a Waiter to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Waiter looking for a new role in an award winning, critically acclaimed group. The Hound is the third opening from JKS & Dom Jacobs on Chiswick High Road, West London. Following on from the Success of The Cadogan Arms and The George. A modern-day coaching inn built within the walls of a Victorian police station, now the perfect stop for a pint, a meal, or a bed for the night. Headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list. The ideal Waiter/Waitress will have: - Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant - Passion for delivering exceptional guest experience - A keen interest in British cuisine, with a desire to learn and develop with us - Excellent attention to detail and a highly personable nature. BENEFITS & CULTURE Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself - Up to 50% off dining across JKS Restaurants - Retail & Takeaway Discounts - Code App Membership Look After Yourself - Discounted Gym Membership - Company Donations for your involvement with Charities - Employee Assistance Program - Access to Financial Advice - Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself - Access to our fantastic L&D Calendar - A personalised learning & development plan to develop your skills and knowledge - Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself - Employee referral scheme - paying up to £600 per referral - Staff parties & long service awards

We are looking for a talented Junior Pastry Sous Chef to join our team here at zuma. Our Pastry Chefs are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. zuma Chefs are confident working at a fast pace whilst maintaining zuma’s high standards. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements Previous experience in a similar high-end restaurant as a Junior Pastry Sous Chef Ability to multitask Excellent communication skills Great team player A keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service award to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across zuma, ROKA, oblix & INKO NITO Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today. Required skills: Passion for Japanese Cuisine, Team work, Pastry Education Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

This a fabulous opportunity to join us as an Assistant Manager. Supporting the General Manager, you will be responsible for: - The day to day running of the restaurant and managing the floor. - Working with the management team to ensure operations run smoothly and all revenue opportunities are maximised. - Running the restaurant in absence of the General Manager. - Proactively work to grow the business. - Welcoming our local, regular and new guests in a warm friendly & engaging manner. - Sharing our love of Spanish tapas & drinks with both the team and our customers. - Inspiring, leading and motivating our team, keeping us engaged and energised at all times. - Providing ongoing, interesting and innovative training to our new and existing staff. - Ensuring our high standards of delivering fresh, flavoursome & beautifully presented tapas and engaging & friendly service are exceeded all of the time. A little about you: - Previous experience as an Assistant Manager in a high end, casual dining environment. - Demonstrate a genuine love of Spanish cuisine & culture, and be curious about food. - Experience in managing a fast paced, high volume site, with strong leading team

We are looking for a talented Sous Chef to join our team here at zuma. Our Sous Chefs are passionate, hands on and inspiring, supporting the head chef to consistently deliver the highest quality dishes. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. the rest we can teach. The requirements Previous experience as a Sous Chef or higher, in a high-end, high volume restaurant Proven ability to lead and inspire a large team Previous experience in Japanese cuisine (preferred but not required) Eager to learn and develop both yourself and your team Excellent attention to detail Ability to multi-task The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: World class in-house training; we want you to have all the tools to be the best Opportunity to travel the world with our five incredible worldwide brands Long service awards to show that we love having you around! Exciting In-house incentives Travel season ticket loan Family meals on shift Staff Discount across zuma, INKO NITO, ROKA & oblix Cycle to work scheme – keep fit and save money on travel, what’s not to like? Are you ready? Join our team, start your story today. Required skills: Fluent in English, Team Management Skills, Passionate about Japanese Cuisine Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

We are searching for a friendly and energetic Receptionist to join our team in one of the UK’s leading restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a Receptionist includes ensuring guests a warm and professional welcome as well as a fond farewell when they leave. You will be able to offer information to our guests on the restaurant or nay specials that may be on offer. You’ll relay any allergen concerns to the kitchen quickly and accurately. About you: You’re an energetic and positive team player with a hands-on approach to your tasks. You’re passionate about delivering a friendly and professional service. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.