Trabajos head of customer experience en London - Page 5Crear alertas

Interim Head of Public Protection £600 day Inside IR35 2-3 days in office per week 6 month contract Responsibilities of the Role: * Provide strategic leadership across Environmental Health, Licensing, and Trading Standards services. * Ensure statutory and regulatory responsibilities are met to a high standard. * Lead, support, and develop service managers and teams to deliver effective, customer-focused services. * Advise senior leadership, elected members, and stakeholders on regulatory matters, risks, and compliance. * Drive service improvements, performance management, and modernisation initiatives. * Manage budgets, resources, and service planning across a diverse portfolio. * Build strong internal and external partnerships to support community safety and regulatory compliance. To be successful in the role you will have: * Senior management experience within a Local Authority regulatory/public protection environment. * Expertise in Environmental Health, Licensing, and/or Trading Standards. * Strong leadership and people-management capability within multidisciplinary teams. * Excellent understanding of statutory duties, regulatory frameworks, and enforcement practices. * Proven ability to manage complex stakeholder relationships, including members, partners, and external agencies. * Experience leading service transformation or performance improvement programmes. Next Steps This role is an initial 6-month contract and offering £600 per day Inside IR35. You will be required to attend the office 2-3 days per week, with the remainder worked remotely. Interviews will be taking place shortly. If you are interested in hearing more, apply today or contact Rashani Johnson @ Panoramic Associates. TPBN1_UKTJ

Position Title: Customer Manager Position Type: Regular - Full-Time Requisition ID: 39368 Customer Manager. About McCain. At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! Why join the McCain family. Your Life - we're here to help you fulfil your potential, flourish, and thrive in work and life. Your Success - work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success. Your Impact - we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business. About the role. In every role, McCainers are ambitious, curious, and interested in helping each other create good work experiences. We think about the customer and make doing business with McCain easy. Shape the Future. Lead with Purpose. Grow What Matters. At McCain, we're not just about potatoes - we're about unlocking potential. In this pivotal role, you'll lead one of our most valued customer accounts, driving growth through bold ideas, smart strategy, and strong partnerships. You'll combine commercial sharpness with deep market insight to deliver joint business plans that create real value. With full P&L ownership, you'll lead planning cycles, identify category opportunities, and execute flawlessly across pricing, promotions, and innovation. This is a role for someone with a digital-first mindset, passionate about sustainability and future-facing customer strategy. As a visible and influential leader, you'll work cross-functionally, inspire performance, and help shape the next chapter of McCain's commercial journey. Accountabilities. Own and lead customer strategy, delivering against revenue, profit, and growth targets Build senior-level partnerships and influence across internal and external stakeholders Deliver end-to-end commercial execution - from pricing and promotions to NPD and forecasting Unlock new opportunities through deep consumer insight and a future-focused mindset Champion digital, and sustainability within your customer plans Qualifications: • Proven commercial success in retail, foodservice wholesale, or convenience channels. • Robust account management, joint business planning, and P&L management experience. • FMCG background and strategic planning expertise (desirable). Skills: • Strong commercial instincts with a passion for selling and category growth. • Deep understanding of FMCG trends and category management principles. • Exceptional relationship-building, negotiation, and communication skills. • Analytical mindset-confident with numbers, data, and presentations. • Tech-savvy, insight-driven, and able to influence at all levels. Leadership Principles. Our principles, each with related practices, guide our actions across the organisation. Together, they address how McCain interacts with our customers and employees, and how we work as individuals and collectively to find success. While each role adheres to the Leadership Principles, individual roles may focus more on a specific principle or principles. We are customer obsessed. Customers are our starting point. By understanding their needs and leveraging data and consumer insights, we drive mutual success. We think big and plan ahead. Through ambition, curiosity, and smart risks, we can accomplish goals, refine processes, and innovate to scale success. We bring out the best in our people. We create safe spaces for our people so that trust and empowerment come naturally. Inclusion is about listening first, showing humility, and working together. We act like owners. Together, we clear obstacles and do the work that makes us all successful and proud to be part of McCain. Location. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. The benefits of working for McCain. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in 'chips'. For working hard, you'll also get a great salary and some pretty good benefits including: A generous Car Allowance An achievable yearly bonus based on personal performance. An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5-year growth plan that presents development & progression opportunities for those who seek it out. The McCain experience (standard across all job postings). We are McCain: this statement is about our power collectively and our importance individually-your impact is a significant part of the business. Our winning culture focuses on authenticity and trust so we can always bring out the best in our people. Here, you have the opportunity to learn, grow, and thrive while being yourself. Join our team to see why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Location(s): GB - United Kingdom : England : Scarborough Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Position Title: National Account Executive Position Type: Regular - Full-Time Requisition ID: 39374 National Account Executive At McCain, we're feeding the world: from French fries to Smiles, we contribute to the important role food plays in people's lives. That's why we're dedicated to ensuring our core values-Family, Authentic, Trusted, and Quality-shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain! In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy. About the role. We're looking for a commercially sharp, insight-led National Account Executive to join our high-performing team. This is not your average sales support role - we're seeking someone who's just as comfortable diving into category insights and promotional effectiveness as they are managing customer relationships and executing plans. This role is the perfect springboard for someone looking to build a career in account management, category development, or commercial strategy within FMCG. You'll work with major retail customers, supporting national account managers in delivering best-in-class execution - and you'll stand out by bringing data-led thinking and curiosity to every conversation. What you'll be doing. Support National Account Managers in the day-to-day management of key retail accounts. Own elements of customer account admin: promotional planning, pricing, forecasting, and tracking. Collaborate closely with category and insights teams to develop compelling, customer-specific stories and presentations. Evaluate the performance of promotional activity and work with the wider commercial team to optimise future plans. Translate consumer and shopper data into actionable recommendations for both internal stakeholders and retail partners. Prepare and present key business updates, sales performance reports, and category reviews. Build and maintain strong cross-functional relationships across sales, marketing, supply chain, and category teams. What you'll need to be successful. 1-3 years' experience in FMCG, preferably in a commercial, sales support, or category role. Experience of the GB retail market. Strong analytical skills and a genuine interest in what drives consumer behaviour and category performance. Excellent communication and presentation skills - confident working with data and turning it into a story. Organised, proactive, and eager to learn - you'll thrive in a fast-paced environment. Degree educated or equivalent experience. Benefits of the role. Although we do encourage you to taste the goods you'll be pleased to know we don't pay you in chips. For working hard, you'll also get a great salary and some pretty good benefits including: An excellent pension where we will pay double what you do, up to a maximum of 12% of your pay Flexible holidays - where you can buy & sell up to 5 days holiday per year Optional health cash plan Cycle to work scheme 'Chips In' Volunteering Day Off - to make a positive impact to the competitiveness, resilience, and long-term development of McCain communities across the globe And of course, being part of a Global business there are great opportunities to shine/thrive should you wish to relocate in the future. We have an ambitious 5 year growth plan that presents development & progression opportunities for those who seek it out. About the team. The Retail Sales team at McCain is made up of three closely connected functions - Sales, Category, and Demand. Each customer and channel benefits from dedicated support across all three functions, with daily collaboration to share insight and drive results. We are a winning team, and we're proud to say we finished top in The Advantage Group across all categories for the 5th year running. Where will I work. Being in the office every single day is a thing of the past. Here at McCain, we champion hybrid working. This means we don't have a set expectation of exactly when you need to be in the office - however we do encourage our full-time, office-based people to connect in person with others for around half of their working time as that's the best way for us to build and maintain our connections. Our head office (Customer Experience Centre) is on the outskirts of Scarborough - 1.5 hours away from Leeds City Centre, and about an hour from York. We have lots of colleagues who travel to and from our Experience Centre (even if it is just for a good coffee!) and because hybrid really does mean hybrid at McCain, they get the opportunity to collaborate with their colleagues when they're in the office, and balance that with working from home to ensure they get a good life-work balance. About McCain. Click Here to learn more about McCain and how we provide you with opportunities to make an impact that matters. Leadership principles. At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results. The McCain experience. We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together. #LI-OW1 McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. You can understand how your personal information is being handled here. Job Family: Sales Location(s): GB - United Kingdom : England : Scarborough || GB - United Kingdom : England : Hull || GB - United Kingdom : England : Kingston-upon-Hull* || GB - United Kingdom : England : Leeds* || GB - United Kingdom : England : York* Company: McCain Foods (G.B.) Ltd TPBN1_UKTJ

Job Opportunity: HR Team Leader Location: Stockport Town Centre Contract: Full-time (37.5 hours per week) Part-time considered Salary: £34,000 £37,000 per annum Reports to: Head of People & Performance About Us We are a values-driven organisation committed to excellence in people management and employee wellbeing. As part of our Human Resources Department, youll play a pivotal role in shaping a positive, inclusive, and high-performing workplace culture. The Role As HR Team Leader , you will lead our HR Advice & Support Team, ensuring fairness, consistency, and outstanding customer service across all aspects of HR. This is a hands-on leadership role where youll: Provide expert advice to managers on investigations, disciplinaries, grievances, and performance management Drive employee engagement, wellbeing, and inclusion initiatives Manage and develop HR Officers and administrators, ensuring high standards of delivery Oversee absence, sickness, welfare, and conduct processes Liaise with trade unions and external advisors, supporting tribunal preparation and TUPE processes Chair formal meetings, lead investigations, and act as mediator when required Support policy development, training, and compliance with employment law and best practice Present HR data and reports to senior management, influencing strategy and organisational direction What Were Looking For Were seeking a proactive leader who thrives in a dynamic HR environment. Youll bring: Strong HR experience with excellent knowledge of employment law and equality legislation Proven ability to manage or supervise staff teams CIPD qualification (or willingness to work towards one) Excellent communication skills both written and verbal Experience in employee relations, TUPE, restructures, and tribunal preparation Strategic problem-solving skills and the ability to influence organisational direction Commitment to fostering inclusion, wellbeing, and a person-centred ethos Benefits We value our people and offer a comprehensive benefits package, including: 25 days holiday 8 statutory days (pro rata) Birthday off Pension & life assurance Sick pay, probation bonus, welcome back bonus Enhanced maternity, paternity, compassionate & carers leave Employee Assistance Service, medical & dental benefits Discounted rail tickets, staff discounts, refer-a-friend scheme Company mobile phone, laptop, travel allowance, lease/rental car allowance Staff awards recognising excellence Why Join Us? This is an exciting opportunity to make a real impact in a supportive, forward-thinking organisation. Youll be empowered to lead, innovate, and shape HR practices that truly enhance employee satisfaction, retention, and organisational success. Apply today and help us build a workplace where people thrive. This role is subject to satisfactory DBS and Refenrecing checks This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time. TPBN1_UKTJ

Job Title: Planned Preventative Maintenance Electrician - Facilities Management Location: Head Office Orpington, majority of clients based in Central London Salary: Day rate based on experience £200 - 250 Monday to Saturday. Standard working hours are Monday - Friday, 8 am - 4 pm plus regular Saturday work. Job Type: Subcontractor About us: GCP Facilities Ltd is a Support Services Provider in Facilities Management, offering a range of Hard and Soft FM solutions. We pride ourselves on building strong relationships with our customers while maintaining the highest standards in quality and compliance. About the role: We are seeking a highly skilled Maintenance Electrician to join our growing facilities management team. This is a client-facing role, so we are looking for an articulate, professional individual who can represent our company with confidence and integrity. You will be responsible for carrying out planned and reactive electrical maintenance across a range of client sites, ensuring all work is completed to the highest standards of safety, quality, and compliance. You will also be required to utilise OPUS software for job management, reporting, and documentation. Key Responsibilities: Carry out planned preventative maintenance (PPM), fault finding, and reactive repairs on electrical systems and equipment. Conduct inspection, testing, and certification of electrical installations. Provide excellent client-facing service, maintaining strong professional relationships. Accurately update and close jobs using OPUS software. Ensure compliance with all statutory regulations and company policies. Work collaboratively with the wider FM team to support site operations and service delivery. About You: Full Level 3 NVQ Electrical Installation or Maintenance AM2 Assessment 18th Edition Wiring Regulations Inspection & Testing qualification (e.g., 2391 or equivalent) Strong experience in electrical maintenance within commercial or FM environments Confident communicator with excellent customer service skills Competent in using digital job management systems (OPUS experience preferred) What we offer: Competitive salary and benefits Company van and fuel card Ongoing training and professional development Supportive team environment Opportunities for progression within a growing FM business Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Electrician, 18th Edition, Electrical Engineer, Electrical Maintenance Engineer, Qualified Electrician, Maintenance Technician, Engineering Maintenance, Multi Skilled Electrical Technician, Installations, Maintenance Electrician, Multi-skilled Electrician, Industrial Electrician, Commercial Electrician may also be considered for this role. TPBN1_UKTJ

As Head of Front Office and Digital Guild, you’ll lead the strategy and execution for the guild in AXA UKI. Extensive experience across digital, customer-facing technology, or front-office platforms, with leadership experience in complex, cross-functional environments. Strong knowledge of digital

The role focuses on ensuring a smooth and positive experience for new customers, developing and implementing onboarding strategies aligned with company goals and customer needs, managing a team, and driving key performance indicators (KPIs) related to onboarding success. Head of Payment Onboarding �

The Head of Merchandising Mens Apparel will be responsible for curating and managing the product catalog to meet and exceed UK & EU customer expectations while aligning with Quinces overall brand and pricing strategy. Product obsessed with experience in leveraging both data and a critical eye to ant

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a differen

Head of Customer Experience & Resident Support. Manage a large multi‑site team across phone, face‑to‑face, social media, and digital channels; ensure first‑time resident support.

Are you a digital leader ready to drive transformation at the intersection of fashion, tech, and customer experience? A fashion brand is looking for an ambitious Head of E-commerce to shape the future of its digital presence and lead the charge in online growth. As Head of E-commerce, you'll play a

As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-quality client services. Strong communication and interpersonal skills, capable of interacting with stakeholders at all levels of the organization. Proven track record of managing large

Develop and implement merchandising strategies to maximize sales and profitability. Product obsessed with experience in leveraging both data and a critical eye to anticipate customer needs (both the 'science' and 'art' of retail merchandising). Head Of Merchandising, Home UK - Remote Eligible.

An exciting opportunity has arisen to join our expanding team at Community Healthcare Partners as an Incident and Complaints Investigator reporting to the Group Head of Customer Experience. In addition to incident and complaint investigations, the successful candidate will also deliver the governanc