Head of customer experience jobs in London - Page 5Crear alertas

HW Interim Solutions are looking to engage a Head of Operations for a 12 month appointment within the Health & Social Care Sector. The business requires a senior operational leader to take full accountability for the performance, quality and growth of a large, multi-site care operation. Key Responsibilities: • Lead end-to-end regional operations, ensuring consistent, high-quality service delivery., • Build, lead and develop a high-performing regional management team., • Monitor and improve regional performance against customer, quality, people and financial KPIs., • Drive regulatory compliance and quality performance across the region., • Develop and deliver a regional business plan aligned to wider business strategy. Experience: • Proven experience in leading managers within a multi-site business, • Background in the care sector or a closely related regulated sector., • Strong knowledge of care regulations with a track record of achieving Good or Outstanding (or equivalent) inspection outcomes., • Commercial and financial acumen, including budgeting and performance management. Please note, we are looking to speak with candidates that will be available to start within the coming weeks. How to Apply: If you would like to apply for this position, please submit an up-to-date copy of your CV that supports the criteria set out above. Due to the high volume of applications we are currently receiving for roles, we will only contact candidates who meet the required criteria to discuss the role further.

Insurance Pricing Manager Competitive salary to be discussed FTC Until 31st July 2026 London Hybrid In this role, youll have the exciting opportunity to work in the Saga pricing team to support with data, modelling and performance of our home and motor product portfolios. We are looking for an experienced pricing manager who has strong analytical skills, expertise in data analysis and an understanding of pricing strategies. You will work closely with the Head of Pricing and wider business to use your data and pricing expertise to support key aspects of the group's strategy and key shareholder objectives. If you are looking for a role with a wide variety of work and opportunities for development, we would love to hear from you. We offer flexibility over where you work, you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London or Folkestone. The Pricing team comes together twice a month, usually in our London office. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities As our new Pricing Manager, you will be accountable for the following areas: Collecting, organising and managing pricing data from various sources ensuring accuracy and consistency Working closely with cross-functional teams to gather pricing insights and support the development of pricing strategies Creating and maintaining pricing reports and dashboards for senior leadership Proactively use data to identify areas of opportunity to drive commercial value and competitive advantage, delivering profitable growth for Sagas insurance business. Modelling, interpreting and monitoring business data to identify and confirm market trends. Providing subject matter expert support to various business areas. Taking a role in the development of pricing models utilising Emblem, Radar, and other software tools. Providing recommendations to improve pricing models based on data-driven insights. Ensuring adherence to regulatory requirements, pricing fairness rules and data usage policies. Supporting the Head of Pricing by influencing and shaping the teams priorities, resourcing, strategy, pricing policies and direction. The Ideal Candidate As our new Pricing Manager, we require personal lines experience, ideally focused in the Motor or Home markets. Other industry experience would include: Experienced in some programming languages such as SQL, R and Python. Strong numerical and statistical capabilities. Excellent oral and written communication skills. Knowledge of General Insurance pricing processes and methodologies. Strong influencing and relationship management skills. Possesses strong team coaching/management abilities and actively motivates others to win. Proactive, enthusiastic, and self-motivated. Strong organisational skills, e.g. time management, documentation etc. Knowledge of modelling software, such as Radar, Emblem, or similar systems. Understanding of regulatory requirements in relation to pricing. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 70years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products andour Saga Magazine. We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignityand respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga has been ranked 6th in the UKs Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-VL1 TPBN1_UKTJ

Commercial Lead Magazine Publishing Salary £60,000 to £70,000 depending on experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! Youll be joining the UKs biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. Youll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure were optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: 25 days holiday + bank holidays Option to purchase additional leave - 5 extra days Pension scheme matched up to 10% Company performance related annual bonus - Up to 5% Life assurance policy on joining us, 4 x salary Wellbeing programme Colleague discounts including family discounts on cruises, holidays and insurance Range of reductions and offers from leading retailers, travel groups and entertainment companies Enhanced maternity and paternity leave Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc. Aligning of our advertising copy to our Editorial content. Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic. Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team. Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met. Working with finance to produce the monthly forecast and annual budget for the Publishing revenue Help oversee and negotiate contracts as required with new clients. Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishings needs. Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground. Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate. Working together with the other Saga Business units to promote the Saga brand. Managing risk assessments for any new initiatives. Staying aware of the latest trends and developments in the industry, ultimately being in tune with our customer and what other products and brands align to their needs and interests but do not step into our portfolio of products here at Saga People management, relationships and account management responsibilities; Managing all daily commercial operations and partner with the existing editorial team. Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance. Collaborate with our outsourced advertising agency to maximise revenue from existing and new advertising clients. The Ideal Candidate Candidates applying will have gained experience in a commercial budget and revenue generation role previously. Ideally having extensive knowledge of the publishing arena, digital media / marketing and also the advertising / affiliation sector. You will also need to demonstrate; A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations. Integrity and objectivity, capable of selling ideas and implementing change. Significant Account management experience in the publishing and/or digital media sector. Clear experience managing advertising and affiliate budgets and P&Ls. Clear understanding of advertising and affiliate reporting and data tools. Able to apply KPIs to monitor, project, and drive performance. Can work as part of a team and capable of delivering to tight publishing deadlines. Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes. Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines. Can deliver high quality, accurate output at pace and able to quickly adapt to changing environments, consistently setting high standards and driving performance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special About The Company Over the past 70years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. Were one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products andour Saga Magazine. We aim to be the most-trusted brand for older people in the UK. Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other. Our values underpin our approach and help guide us to deliver our purpose. Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We do this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignityand respect in an environment that is free from discrimination and harassment. Thanks to our people, Saga has been ranked 6th in the UKs Best Employers 2025 by the Financial Times and Statista. This recognition, based on the voices of 20,000 employees across the UK, is a testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work. We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga. For more information on our DEI policies, colleague stories and other opportunities across the business, please visit Jobs and careers with Saga Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner. #LI-KH1 TPBN1_UKTJ

Account Manager Location: Maidenhead (Hybrid - 2-3 days from home) Contract: Full-Time, Permanent Salary: £40,000 pr annum + up to 30% performance-based bonus Reporting to: Head of Partnerships The Role We're looking for a commercially minded and proactive Account Manager to take ownership of a portfolio of Farewill's most important commercial partners. These partnerships span a wide range of organisations, including insurance providers, price comparison platforms, financial advisers and other consumer-facing businesses that support people at key life moments. This is a hands-on, outcomes-focused role where you'll strengthen relationships, improve performance and unlock growth across existing partners. You'll bring clarity, energy and commercial judgement to how we work together, ensuring each partnership reaches its full potential. You'll sit at the intersection of relationship management, strategy and execution. One day you might be running a performance review with a senior stakeholder at an insurance partner; the next you could be sharpening our proposition or testing new ways to drive engagement across adviser networks. You'll have real autonomy, real accountability and a direct line of sight between your work and Farewill's growth. Within 12 months, we expect this area of the business to double in size. Key Responsibilities Manage and grow a portfolio of high-value commercial partners, acting as their primary point of contact Build trusted, long-term relationships with partner stakeholders, including senior decision-makers Take full commercial ownership of partner performance, with clear goals around growth, engagement and retention Use data and insight to understand performance drivers, identify opportunities and prioritise actions Lead regular partner reviews, translating performance into clear recommendations and next steps Design and deliver tailored plans to improve results - from increasing engagement to improving conversion or expanding partnership scope Work closely with Product, Marketing, Operations and Compliance to enhance partner and customer experience Identify opportunities to test new ideas, improve processes and evolve how partnerships operate as we scale Lead onboarding for new partners, ensuring a smooth launch and strong foundations for long-term success This role rewards people who take ownership, move with urgency and care deeply about doing things well. What Success Looks Like Within your first 12 months, you will have: Built strong, credible relationships across your partner portfolio Increased the commercial value of your accounts through smarter execution and expansion Helped shape how Farewill measures, manages and grows commercial partnerships What We're Looking For This role is ideal for someone who has moved beyond entry-level account management and is ready for more ownership and impact. You are likely to have: Experience in account management, customer success or partnerships A track record of growing or materially improving existing accounts Confidence working with numbers, performance data and commercial targets Experience operating in a customer-first or trust-based environment Strong communication skills and the ability to build credibility quickly You don't need prior experience in wills, legacies or the specific sectors - curiosity, judgement and drive matter far more. How You Work You are someone who: Takes responsibility and follows things through Is comfortable with ambiguity and enjoys figuring things out Balances empathy with commercial clarity Is motivated by doing work that genuinely matters Why Join Farewill Real ownership of meaningful, high-impact partnerships Clear accountability and room to grow with the role A product people genuinely care about The chance to help shape how one of the UK's most trusted consumer brands grows About Farewill Farewill is on a mission to change the way the world deals with death. We make writing a will simple, affordable and meaningful. Since launching in 2016, we've become the UK's largest will writer and helped customers pledge over£1.3 billion to charities through gifts in wills. Our partnerships help people do one of the most important things they will ever do: put their wishes in writing and take care of the people and causes they love. This role exists to take ownership of those relationships and turn potential into consistent performance. What We Offer: Annual salary of £40,000 + up to 30% performance-based bonus 25 Days Holiday + Bank Holidays BUPA Healthcare (Self) X2 Life Assurance Pension Scheme Hybrid flexible working (2 days in our Maidenhead office) What are the next steps? If this sounds like the right role for you and you're ready to make a commercial impact in a compassionate and purpose-driven organisation, simply click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps. FCA Statement: We're regulated by the FCA, so some roles may be subject to background checks Equality, Diversity and Inclusion Statement Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences. We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging. Agency Statement: Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. TPBN1_UKTJ

This role is a 30 Hour Contract Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 22 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. Click here to read some of our success stories. TPBN1_UKTJ

TalentCo are delighted to be partnering with an established PE-backed tech company and an AI consultancy looking to hire a high-calibre Head of Applied AI Engineering into their UK business, as they build a new conversational AI platform from the ground up. This hire can either be based remote-first in the UK with occasional travel to work with the team in person, or hybrid out of their London HQ, with plenty of flexibility to suit individual circumstances. The client are developing a low-code, multi-tenant platform that enables large enterprises to design, build and deploy AI agents capable of handling both single-step LLM tasks and complex multi-step agentic workflows. As Head of Applied AI Engineering you will: • Lead the Applied AI division end-to-end, setting the product vision for the multimodal AI orchestration platform and translating it into concrete technical and research priorities., • Define and validate product strategy through deep customer research, rapid prototyping and early forward-deployed pilots that test real-world constraints, user flows and model behaviour., • Build and oversee the technical foundations of the platform, including fine-tuned and specialised language models, private-cloud deployment patterns and architectures that meet strict security, compliance and industry requirements., • Establish and manage the partner ecosystem across model providers, cloud infrastructure and telephony platforms to accelerate capability development and de-risk execution., • Lead and coordinate AI engineering squads delivering prototypes and production foundations, while maintaining tight alignment with the CTO, CPO, Legal, Compliance and core Engineering teams., • Ensure the division operates with high velocity and experimentation, balanced by enterprise-grade governance, technical rigour and operational discipline. We want to hear from you if: • Have led an applied AI or ML function, owning product direction and technical strategy for enterprise-grade AI platforms., • Have operated as an AI Engineer or AI Architect at at Staff / Principal / Tech Lead level previously., • Bring hands-on experience validating AI products through early customer pilots, rapid prototyping and real-world deployment rather than purely theoretical work., • Have a strong track record of building and scaling cross-functional teams, partnering closely with engineering, product, legal and compliance stakeholders., • Understand enterprise constraints deeply, including security, privacy, regulatory and industry-compliant model development and deployment. What do they offer? • Salary of £140k-£150k, • Comprehensive benefits package, • Remote-first or hybrid - the choice is yours, • Work from anywhere policy

General Overview This is a role for someone who is passionate about solving domestic property subsidence issues to the highest technical standard. The role covers all aspects of Engineering for our residential subsidence repair business. It is a hands-on role in all aspects, including site visits and being personally responsible for deliverables including supporting our Global businesses. Key tasks include: Accurately diagnosing subsidence properties both structurally and geotechnically and creating technically correct treatment plans, Feasibility of schemes, design, design checking, quality assurance of all residential designs, quote quality checking and advising the operations department on engineering matters. About the Company At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor specialising in sustainable solutions, working in various market sectors. We are looking for excellent new people to join our business and be an integral part of our growth plans. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers opportunities for development, growth, and a remarkable career. We work directly or indirectly for all the major infrastructure owners and built very strong relationships in this market. We have achieved significant growth over the past few years and have very ambitious and exciting growth plans for the next 15 years. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more sustainable alternative to traditional methods. Sustainability: Our eco-friendly solutions reduce the carbon footprint, addressing ground stabilisation issues worsened by climate change. Efficiency: We deliver projects swiftly with minimal disruption, ideal for businesses needing quick turnaround times. Innovation: Continuous innovation ensures state-of-the-art, effective, and sustainable solutions. The company vision is on continuous improvement Culture: We foster a growth mindset culture where every team member has an opportunity to harness their skills and experience and to develop their professional skills to advance in the company if they perform well over time. Join Geobear and be part of a team that’s making a significant positive impact on the environment and the future of ground engineering. Our Vision and Values Purpose: We enhance people’s quality of lives by reducing stress and expedite decarbonisation of the planet. Vision: To be the world leading provider of sustainable geotechnical asset management solutions. Our Culture If you are hungry for growth, enjoy targets and are open-minded about new ways of thinking and doing things, you will find it great working for Geobear. Our job is to solve problems for our clients, so the more proactive a problem solver you are, the better you will fit into our team of dedicated colleagues. We strive to keep our clients' world running with our proven technology which saves time, money and the impact on the world. Qualifications • Educated to degree standard in Civil & Structural Engineering, M Eng / MSc (Eng) preferable, • A track record of designing geotechnical solutions, preferably in domestic subsidence space, • IT skills across multiple platforms - Google Suite/MS Office/Salesforce/Plaxis, • Experience in retaining wall analysis and design., • Member of ICE / IStructE Experience • c10 years experience in engineering, • Variety of project sizes and complexities (all causations of subsidence), • Ideally coming from a contracting and / or consulting business and / or loss adjusting and / or building control with experience in building / foundation engineering and repair. This role requires someone who is used to dealing with multiple tasks at a time with strong ICT skills, preferably Salesforce. Experience of dealing directly with both customers and internal stakeholders. They will have a good knowledge of building techniques and design. Personal attributes • Passion for subsidence in domestic properties and technical excellence., • Strong team player and excellent communicator., • Operates with high integrity, is resilient and takes ownership of their objectives. This person should be knowledgeable, highly organized, dynamic and flexible in their approach and should be of a strong character and have the ability to challenge performance and be challenged., • Hands-on individual who is used to working in a fast paced changing environment. Someone who can work under pressure, solve problems and is a good team player., • Ability to work with speed to issue design and QA approvals, • Ability and willingness to carry out virtual inspections of residential dwellings to diagnose the problem Responsibilities • Visiting properties online (80%), • Visiting properties in person (20%), • Diagnosing properties, • Creating designs, • Technical support of Area Managers, • Training of Area Managers, • Proactive customer work to educate the market, • Developing feasibility schemes, • Designing a suitable repair for buildings that have suffered from subsidence, • Checking of internal design in accordance with in house design guidelines, • Checking the quality of quotations in lines with in house quoting guidelines, • Signing off Certificates of Structural Adequacy., • Overseas support during holiday periods, • Working with operations to learn how designs perform on site, • Supervising retreatment works on site, • Customer facing meetings (CPDs, account reviews), • Supporting Head of Social Housing and Head of New insurance business in business development

Code Wizards Group is a world leader in backend and multiplayer infrastructure for the gaming industry. From high-scale AAA console and PC games to fast-paced mobile indie titles, we empower studios to bring multiplayer experiences to life. Within the Group lie Multiplayer Wizards, whose sole responsibility is to help game studios to run and operate their game infrastructure seamlessly for the players. We're on the search for some Contract DevOps Engineering talent to join the team working on some specific game migration work. Are you a highly productive DevOps Engineer, looking to use your wealth of games industry knowledge and your technical DevOps skills to help keep games online and running, whatever challenges are thrown at you? In this role, you will use your skills to help educate others in the team and act as an escalation point for head-scratching problems. Incidents are no problem, and you are happy to pick up and run with an outage, working with internal teams and the customer to keep the game infrastructure online. DUTIES AND RESPONSIBILITIES • Diagnosing and performing root cause analysis on customer infrastructure, including in incident scenarios, • Proactively identify and raise methods of improving team efficiency and procedures to improve support to the customer, • Assisting with escalated issues and navigating scenarios across multiple teams, • Writing clean, scalable, and performant scripts & code, • Forming part of a regular on-call rotation supporting our customers and internal teams SKILLS AND EXPERIENCE • Experience working in the gaming industry having migrated a live service game in production., • Knowledge of backend systems for online games and ideally exposure to game engines, Unity, Unreal etc., • An excitement to expand your knowledge on unfamiliar infrastructure and tools, • Automation knowledge on a wide variety of tools – Ansible, Terraform, Grafana, and Kubernetes, etc., • Prior experience migrating a game from one Cloud provider onto AWS, • Excellent knowledge of containers, virtual machines and Linux server administration, • Demonstrable experience in programming or personal code-based projects. Please note, initially, we will be looking at people with knowledge of the Games Industry.

Head of Payroll & Pensions. Head of Payroll & Pensions. Lead and develop a high-performing payroll and pensions service, ensuring accuracy, compliance and excellent customer experience.

Position: Mechanical Design Engineer (Refrigeration) Contract: Permanent, Full Time Location: Remote - Based anywhere in the UK (Head office is based in Leicestershire) Salary: circa £75K plus company car or cash allowance & benefits & performance bonus Industry: Industrial Cooling & Refrigeration PRS Engineering has engaged with a key client and a leading Industrial Cooling & Refrigeration specialist operating and delivering high value projects across the UK with headquarters based in Leicestershire. Due to team expansion and winning new projects, we are seeking a Design Engineer with a background in CO2 Systems, Industrial Cooling Technologies &/or Industrial Refrigeration to support business requirements and oversee key projects. This is a remote working role with occasional attendance at the Leicester office will be required as will site visits and surveys. Job Purpose • To design and propose light industrial and commercial systems., • Detailing costs and designs to customers while meeting legislative and customer specific requirements., • To create a design from an initial brief and/or drawing, whilst adhering to the latest company and industry standards., • Produce detailed design, consisting of but not limited to: Cold room heat load calculation, cabinet heat load calculations, produce engineering sheets and pipework isometric drawings, equipment selections and pipe work sizing, • Knowledge of CO2 systems essential, Glycol/Chiller experience desirable but not essential., • Produce data for Design of Contracts project handover including: Equipment/supplier/sub-contractor procurement schedule, identify PED category of system and inform compliance team if CAT 4, calculate system refrigerant charge, produce high level program of works and high level phasing if required., • Take on projects as and when required and see them through to successful completion, • Day to day functions as requested and required by your line manager, • 2D & 3D CAD Skills (no particular preference on software tools)

Job Description – Health and Safety Officer Who are we? Stern Energy operates ground-mounted photovoltaic systems with a current capacity of 400 MW in the UK. We are among the largest operators in Europe with activities in 5 countries and over 1.6 GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion for building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Reviewing and managing risk assessments, method statements and permits to work., • Evaluate and update existing health and safety procedures to align with new legislation or policy changes., • Provide guidance, support, technical information and assistance to subcontractors who work on our sites., • Collaborate with departments and the Head of Health and Safety to develop and implement effective, best-practice safety systems., • Supporting accident/incident investigations and Root Cause Analysis (RCA) of near misses and incidents to ensure safe working procedures are being followed in respect to company policy and UK legislation and regulations., • Perform regular site inspections/audits and prepare detailed reports for the Head of Health and Safety. Skills and Qualifications • Strong experience working in a Health and Safetyenvironment., • Highly organised with the ability to prioritise multiple demands., • Experience or an understanding of the electrical or solar PV sector would be of benefit, but is not essential., • Knowledge of UK health and safety standards and legislation., • Strong interpersonal and communication skills., • Relevant certifications (e.g., NEBOSH, IOSH) are a strong advantage., • Experience with ISO 45001 would be of benefit., • Ability to work independently and collaboratively in a hybrid work environment., • Proficiency in English. A great benefits package to include: • Employee Assistance Programme: 3rd party support for help when you need it, • Pension scheme, • Bonus programme, • Company sick pay, • Inflation support scheme, • Team building day., • Great company culture and regular events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays At Stern Energy, we are deeply committed to promoting equality and inclusion, and we celebrate the diversity of our team—both those who are with us today and those who will join us in the future. We encourage applications from individuals of all backgrounds, regardless of gender, gender identity, national origin, religion, social, cultural, or ethnic background, sex, sexual orientation, age, disability, pregnancy, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on business needs, job requirements, and qualifications. We strive to be an equal opportunity employer, fostering an inclusive environment where everyone is respected and free from discrimination or harassment.

Job Title: Business Development Manager - Buy to Let (BTL) Location: Harrow (Fully Office-Based) Salary: £65,000 per annum Department: Originations Reports To: Head of Intermediary Relations Division: Buy to Let (BTL) About the Role We are seeking a highly driven and experienced Business Development Manager to join our BTL Originations team at our Harrow office. In this fully office-based role, you will play a key part in sourcing and developing new Buy to Let mortgage business through broker relationships and strategic networking. This is an exciting opportunity to be part of a fast-growing team within a dynamic financial institution, offering a competitive salary and the chance to make a real impact on business growth. Key Responsibilities Actively generate new BTL mortgage business in line with Bank targets. Build and maintain strong relationships with brokers and intermediaries. Promote Bank products, ensuring brokers understand lending criteria and product benefits. Act as a key account manager for assigned brokers or networks. Attend business meetings, events, and networking opportunities (including some outside of normal working hours) to drive business growth and increase brand awareness. Manage a pipeline of business, diarise leads and follow up effectively. Support brokers with the application process to ensure quality business is submitted. Introduce new brokers and networks to the Bank to increase market share. Ensure compliance with Bank policies and relevant regulatory guidelines. Prepare reporting, communication, and administrative updates as required. Deliver a superior customer experience, encouraging repeat business. Key Skills & Competencies Proven track record in business development and relationship management within the mortgage or BTL sector. Strong understanding of BTL lending products and the wider mortgage marketplace. Comfortable with targets and experienced in exceeding them. Excellent interpersonal and communication skills. Self-starter with the ability to work independently and take initiative. Professional, strategic thinker with strong sales and negotiation skills. Familiarity with regulatory guidelines (FCA, AML, etc.). Collaborative mindset with ability to work cross-functionally with underwriting, credit, and intermediary teams. Who You Are You are a confident and proactive sales professional who thrives in a target-driven environment. You understand the BTL mortgage market and have existing relationships with brokers and networks. You're motivated by success, take pride in delivering exceptional service, and are ready to be the face of the Bank in a competitive space. What We Offer £65,000 annual salary Full-time, permanent role Office-based in Harrow (Monday to Friday) Opportunity to grow and shape the BTL lending proposition of the Bank Work within a supportive and ambitious team environment How to Apply If you're ready to take your career in BTL lending to the next level, we'd love to hear from you. Click Apply Now TPBN1_UKTJ

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION Are you a property professional with experience in providing a compliant lease management service? We are seeking a Managing Agent Team Manager to join our London based team on a full time, permanent basis. Reporting to the Homeowner Services Manager you'll lead a National Managing Agent Team to deliver a high-quality, regulatory and legally compliant lease management service across a portfolio of homes located on estates owned and managed by third-party landlords and Managing Agents acting on behalf of a Superior Landlord. We operate a hybrid working model which requires employees to work in the office for three days per week with the remaining two being from home. Key Responsibilities Service Charges: You will receive and scrutinise service charge demands, accounts and formal notices from managing agents, addressing areas of concerns or non-compliance. Compliance: Oversee reporting for TSM Regulatory compliance, addressing areas of concerns or non-compliance Customer support: You will advise and support customers, stakeholder teams, and colleagues with Superior Landlord and Managing Agent issues, and act as a point of escalation when necessary. Leasehold property law: You will ensurethat customers receive appropriate information and support to comply with their rights and responsibilities in their leases, in accordance with Guinness's service standards, principles, policies and procedures, and any relevant superior titles (i.e. Head Leases). Legislation knowledge: You will havea working knowledge of relevant legislation (i.e. S18-30 Landlord and Tenant Act 1985, Commonhold & Leasehold Reform Act 2002), RICS and ARMA guidelines, and associated regulations and procedures. Subject matter expert: You'll be expected toproviding subject-matter expertise across the organisation, including interpretation of leases, legal structures, rights, responsibilities, service charge provisions (including recoverability and any VFM risks), and support cross-functional working. Data & reporting: You will be competent withmonitoring, managing and reporting on finance and safety compliance on buildings and estates controlled by third parties and ensure any incidents of non-compliance are escalated in accordance with relevant protocols and legal options. Role Criteria Essential: Educated to Level 2, GCSE Grade 4/C or above (or equivalent). Ability to read, interpret, apply, and explain complex title (i.e. leasehold) documents, structures and provisions. A good understanding of variable service charge provisions and practices. Experience of providing high levels of Customer Service and meeting a wide range of customers' expectations. Excellent standard of oral and written communication. Experience and responsibility of health and safety or other equivalent compliance. Highly self-motivated with the ability to plan and work effectively without high levels of supervision. Desirable: TPI Level 3. RICS accreditation Recruiting, managing and developing staff in a customer service environment. Experience of Leasehold and affordable housing tenures (i.e. Shared Ownership, Affordable Rent). Experience of preparing and managing Section 20 and Section 20b notices. Fire risk assessment actions. If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. The advertised salary includes a Local Job Supplement of £4000 Benefits • Holidays We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). • Competitive Pension Scheme We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. • Benefits Portal We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. • Performance Pay Annual Performance Score bonus subject to eligibility • Life Assurance For peace of mind Guinness provides three times salary life cover in the event of your death • Health Plan Options There are a couple of health care schemes available depending on the post grade • VDU/DSE Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work • Access to the Finance wellbeing portal • Professional subscription annual payment • Travel season ticket loan • Car lease scheme TPBN1_UKTJ

Head of Sales - Industrial Engineering We are seeking an experienced Head of Sales to lead and grow the commercial function of a dynamic engineering and manufacturing business specialising in Industrial Engineering solutions You will be responsible for shaping and executing the sales strategy, building strong customer relationships, driving new business growth, and leading a sales team to deliver on ambitious revenue objectives. This is a unique opportunity to scale sales in a company that combines cutting-edge engineering with resilience-focused solutions deployed across Europe Key Responsibilities Develop and implement a strategic sales plan to achieve revenue targets across industrial engineering solutions Lead, mentor, and grow the sales team to maximise performance and market reach. Build and maintain strong relationships with key clients, channel partners, OEMs and strategic accounts. Drive business development initiatives across targeted sectors (industrial, municipal, commercial). Work closely with engineering, marketing and project delivery teams to ensure sales proposals are technically sound and commercially compelling. Analyse market trends, competitor activity, and customer needs to shape go-to-market strategy. Prepare forecasts, sales pipeline reports, and performance analyses for executive leadership. Represent the business at industry events, conferences and client meetings throughout Europe. Skills & Experience Proven track record of senior sales leadership within technical, engineered products or industrial solutions. Experience in selling to industrial end users and installation companies Excellent commercial acumen with a strong understanding of sales forecasting, pipeline management, and contract negotiation. Strong communicator and relationship builder with confidence interfacing at C-suite level. Demonstrated ability to motivate, develop, and scale high-performing sales teams. European travel readiness and familiarity with cross-border sales environments. What's on Offer * Total salary: £120,000 - £170,000 * Base salary: £100,000 negotiable depending on experience * Annual performance bonus: up to 20% of base * Deal bonuses: £1,000-£20,000 per contract depending on deal size and margin * Car allowance: £10,000 * Holiday allowance: 25 days plus 8 days bank holiday * Private health insurance * 8% pension WR HVAC | M&E are #1 recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Head of Key Account Management Location: Northamptonshire | Salary: Competitive, based on experience Keywords: Strategic development, client relationships, senior leadership, commercial projects, continuous improvement, contract negotiations, team development, customer engagement, budget management An exciting opportunity for an experienced Head of Key Account Management to join a leading logistics provider in Northamptonshire. This senior role involves shaping strategic direction, managing high-value client accounts, and leading a talented team within the chilled logistics sector. You'll oversee budgets, drive continuous improvement, and lead impactful commercial projects while fostering strong customer relationships. With a Midlands base and national travel, this is your chance to make a meaningful impact in a collaborative and growth-focused environment. Key Responsibilities: Lead and develop a team of Key Account Managers to achieve business goals. Build and maintain strong relationships with senior-level clients. Oversee contract negotiations and tender preparations. Drive strategic initiatives to enhance profitability and operational excellence. Collaborate across departments to deliver tailored solutions for customers. Manage budgets effectively while ensuring compliance and service consistency. What We're Looking For: Proven experience in senior commercial roles (logistics or related industries preferred). Strong leadership skills with a focus on mentoring and team development. Expertise in contract negotiation, tender preparation, and strategic planning. Exceptional communication and relationship-building abilities at all levels. Analytical mindset with proficiency in tools like SWOT analysis. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates TPBN1_UKTJ

Head of Commercial –Leading Drinks Operation – North – Salary Negotiable (Relocation available) My client is an established and well know business operating across both hospitality and brewing in the UK. This business has an exceptional track record in terms of hospitality and product, along with a strong growth plan moving into 2026. They are seeking a Head of Commercial to drive growth across multiple key operations in the business. The Head of Commercial You will take ownership of the full commercial function, driving performance across sales, new business, procurement, supplier management, pricing, and commercial operations, while also working cross-functionally with teams such as marketing, HR, and NPD. This role requires candidates with experience covering both operations and commercial within a large FMCG business – and a strong understanding of the on-trade sector. Head of Commercial Key Responsibilities: Lead and manage the commercial function across sales, new business, account development and customer strategy. Identify, secure, and grow revenue opportunities across multiple channels. Build and execute a long-term commercial strategy aligned with organisational goals. Lead on pricing models, margin analysis, and profitability planning. Oversee buying, procurement, and stock planning to ensure efficient and cost-effective operations. Manage supplier relationships, leading negotiations and reviewing commercial contracts. Work closely with logistics and operations teams to ensure seamless supply chain performance. Collaborate with marketing teams to align brand and commercial strategies, campaigns, and promotional plans. Support people management initiatives, coaching and developing teams across the commercial function. Partner with finance, HR, and leadership to build a culture of continuous improvement and accountability. Sit on the senior leadership team, contributing to broader business direction, culture, and growth targets. Develop insights, reporting, and forecasting to support board-level decision making. Lead innovation initiatives across product development, category trends, and customer solutions. The Ideal Head of Commercial candidate: A proven commercial leader with strong experience in the drinks, FMCG, or wholesale sector. Strong understanding of both commercial and operational disciplines, including procurement, supply chain, and supplier management. Demonstrable experience driving growth through sales strategy, new business development, and customer engagement. Comfortable operating at both high-level strategy and hands-on delivery. Excellent negotiation, stakeholder management, and leadership skills. A collaborative and forward-thinking approach with a passion for team development and innovation. If you are interested in having a chat about this role, please forward updated CV's to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram TPBN1_UKTJ

Designer Recruitment are proud to represent a Luxury Kitchen Company for their Kitchen Sales Designer Opportunity in North London. Salary & Commission: OTE £65K - £100K+ Job Summary: We are representing a prestigious luxury kitchen company and are looking for an exceptional Kitchen Sales Designer to join their team. The Sales Designer will guide customers through the complete kitchen design and sales process, from initial consultation through to final sign-off. This role combines creative design skills, technical knowledge, and strong sales ability to deliver functional, aesthetically pleasing kitchens that meet customer needs, budgets, and timelines. The successful candidate will provide an exceptional customer experience while achieving individual sales targets. Key Responsibilities: Work closely with the Showroom Manager to deliver an excellent Customer Experience Consult with customers in both their homes and the showroom to understand lifestyle, needs, preferences, and budget Build strong relationships with clients, acting as a trusted advisor throughout Present and sell bespoke kitchens, boot-rooms, utilities, bedrooms, appliances, worktops, and accessories Achieve or exceed individual sales targets aligned with company KPIs Upsell complementary products and services where appropriate Handle customer objections professionally and close sales confidently Manage client expectations from initial order to final sign-off Complete customer site surveys and final contracts Personal Qualities & Skills: Strong sales ability with a consultative approach Creative design flair with attention to detail Excellent communication and interpersonal skills High level of organization and time management Experienced in using CAD design software Ability to manage multiple projects simultaneously Experience in designing & selling luxury kitchens preferred Knowledge of appliances, worktops, and cabinetry construction Confident in negotiation and closing orders Strong team player who can also work independently Ambitious and target-driven Positive attitude with an ability to provide solutions Training & Development Fully funded induction at Head Office Comprehensive sales training In-depth design training IT, software, and technical development Latest IT equipment and bespoke design software provided Ongoing mentoring in both sales and design to support continued success Benefits Cycle to Work Scheme Contributory pension Access to discounts across hundreds of well-known retailers Wellbeing platform offering fitness resources, mindfulness tools, nutritional guidance, and financial support Employee Assistance Programme Mortgage advice and education through partnered specialists Additional employee benefits currently being developed If you are passionate about luxury kitchen design, thrive on delivering exceptional customer experiences, and want to work with a high-performing team, this could be the perfect next step in your career. Designer Recruitment are acting as the representative for this opportunity TPBN1_UKTJ

General Store Manager | Central London | up to £50,000 Zachary Daniels is exclusively working with an exquisite Store in the heart of London. This rare opportunity is one not to be missed, they are looking for a dynamic, client focused General Store Manager to head up the flagship location where you will be at the sharp end of our client's retail portfolio. The ideal candidate will ideally have a strong fashion or premium background, excellent commercial focus and is used to managing a larger team. Roles and Responsibilities as a General Store Manager As the Store Manager of the high-profile flagship, you will be part of the senior area leadership team and will work on a series national and local events and meetings. You will nurture the client experience to the highest levels and work closely with the team to help drive sales, build lasting loyalty to the Brand. Manage and motivate the team to consistently achieve or exceed monthly, quarterly and annual store sales plan. Drive client development activities among individual team members to cultivate new and existing clients. Operationally, you will manage efficient back of house team and ensure consistency with established operational procedures. Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures. Other Store Manager Duties Include: Collaborate with the marketing team to develop and implement marketing initiatives to drive traffic to the store and increase sales. Analyse sales data and market trends to identify opportunities for growth and improvement. Maintain a strong understanding of the retail fashion market, including trends, competitors, and customer preferences. For this exciting opportunity we are willing to offer a highly competitive salary as well as bonus and other key benefits. Proven experience in retail management We will consider applications from Area Managers or Regional Managers who want to focus on a single store opportunity Proven track record of achieving sales targets and managing a high-performing team. Strong leadership and management skills, with the ability to motivate and inspire others. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members. Strong analytical and problem-solving skills, with the ability to analyze sales data and market trends to identify opportunities for growth and improvement. BBBH34912 TPBN1_UKTJ

About The Role HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location - Sutton Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work Salary - £51,400. Plus a £3000 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay) Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

Job Title: Electrician Location: Bristol Pay/Salary: Competitive (dependent on experience) Hours of Work: Full-time, Permanent Type: Permanent Start Date: Immediately (flexible for notice periods) We are hiring for an Electric ian to join a professional and growing electrical services company. This is a customer-facing, field-based role requiring a reliable, forward-thinking individual who can work independently and as part of a wider team. You will be responsible for carrying out electrical installation, testing, and fault diagnosis at client sites across the UK, maintaining high standards of safety, compliance, and customer satisfaction. Duties of an Electrician: In this role, you will be responsible for delivering high-quality electrical services while representing the company in a professional and positive manner at all times. Reporting to the Operations Supervisor, your duties will include: - Carrying out electrical installation and testing works at agreed customer sites. - Diagnosing and repairing electrical faults efficiently in line with training and company procedures. - Working safely in a variety of environments, taking all necessary precautions to prevent danger and avoid injury. - Liaising with the Operations Supervisor regarding work schedules and daily activities. - Communicating effectively with staff and customers at all levels while on site. - Maintaining excellent timekeeping, adhering strictly to start and finish times as detailed in work schedules issued in advance. - Proactively identifying and preventing potential areas of customer dissatisfaction, including effective route planning and forward preparation. - Maintaining a professional appearance and complying fully with company uniform standards at all times. - Demonstrating flexibility and willingness to travel to any destination within the UK, including during emergency situations. - Being willing to work unsocial hours when required, including Bank Holidays. - Undertaking any other ad-hoc duties as directed by the company. Administration Responsibilities As part of the role, you will also be expected to: - Complete all required paperwork accurately, efficiently, and on time. - Ensure all documentation is submitted to Head Office no later than the following Monday after works are completed. - Send all data to the Operations Assistant in the correct format in line with company standards. Health, Safety & Compliance All employees are required to: - Comply with all employment legislation and relevant codes of good practice. - Take reasonable care for their own health and safety and that of others in accordance with the Health and Safety at Work Act 1974 and associated legislation. - Co-operate fully with the company and colleagues to ensure statutory and safety requirements are met at all times. Skills, Experience & Personal Attributes To be successful in this role, you must: - Maintain a professional and positive attitude at all times. - Be hardworking, reliable, and competent with a forward-thinking approach. - Be able to work effectively both independently and as part of a team. - Demonstrate strong organisational and time-management skills. - Have excellent communication skills and a customer-focused mindset. Qualifications Required Essential: - NVQ Level 3 in Electrical Installation - 17th or 18th Edition Wiring Regulations - Level 2 and Level 3 Technical Certificates Desirable: - 2391 Testing & Inspection qualification (or 2392, with a booked test date) - Gold JIB Card - PASMA and IPAF certifications What the Client Offers Our client offers: - A competitive salary package based on experience. - Permanent, full-time employment. - Opportunities for training and further professional development. - Supportive management and clear communication of work schedules. - The opportunity to work with a reputable and professional electrical services provider. Next Steps Apply to this Electrical Installation & Testing Engineer role through this advert. If you would like more information about this role, please contact our team directly. If successful, you will be required to digitally register with our agency (if not already registered). If you have not been contacted within 7 days of applying, please assume your application has been unsuccessful on this occasion; however, your details will be retained for future suitable opportunities. About Regional Recruitment Services A Recruitment Agency in Leicester This position is advertised by Regional Recruitment Services Ltd , an award-winning independent recruitment agency established in 2008. We supply permanent, temporary, and contract roles across the Commercial, Construction, Industrial, and Engineering sectors. To view all current vacancies across the UK, please visit regionalrecruitment.co.uk . TPBN1_UKTJ

You will work proactively with the Head of Social Care Governance and Customer Experience Manager to effectively oversee our customer experience processes. Offering administration support within complex customer case management for key directors and the Customer Experience Manager and Head of Social

We are looking to strengthen our Engineering team with a Principal / Lead Process Engineer based at our regional offices with hybrid working available on a permanent or freelance basis. You will report directly to the Head of Engineering and you will provide engineering technical direction to the discipline engineers in your area in either water or water recycling non-infrastructure projects. You will provide design support for numerous non-infrastructure schemes and ensure all designs are fit for purpose and meet current legislation and standards. As our new Process Engineer in our Place Based Thinking team, you'll work in collaboration with the project design team to arrive at appropriate process solutions adopting the principles of optimised plant performance, use of standard designs and following engineering design standards. Key responsibilities: Undertake process design of Wastewater solution and sewerage systems that achieve the goals in terms of customer, environment, and efficiency. Be responsible to produce technical deliverables required these include, but are not limited to: Technical schedules and data sheets. Engineering calculations (hydraulic calculations, pump calculations, mass balance calculation, RICS calculations, etc.). Particular specifications for engineering subcontracts. Working closely with the supply chain and performing technical bid analysis of their designs. Oversee key outputs including process calculations, hydraulics, unit processes, pump calculations, capacity calculations, data sheets and technical bid analysis of 3rd party process equipment. Communicate effectively at all relevant levels to ensure that the need to deliver technical excellence is understood and implemented. Escalate issues that may impact on time/cost/quality before they become problems or exceed agreed timescales. Support the drive towards excellence in H&S, demonstrating applied knowledge and skills to produce safe designs to discharge your obligation according to CDM Regulations, standards, and accepted codes of practice. Maintain close links with other Engineering teams to ensure smooth interfaces between disciplines manage gaps/overlaps & share best practice. About The Candidate: To join us on our exciting and challenging journey for engineering excellence, you'll be educated to degree level in wastewater process science/engineering related subject and have experience of process engineering in wastewater on large scale projects. With strong communication skills, you'll have excellent stakeholder management skills and champion collaboration to tackle challenges and obstacles which could hinder our objective of outperformance. Demonstrating strong IT skills, you'll marry your technical and people skills to deliver the best process engineering facility to your stakeholders on a regular basis. What we offer Packages include - A competitive salary Hybrid Working (Jobs needs dependent) Car/car allowance (Jobs needs dependent) 25 days holiday + Bank Holidays (with an additional 5 days available to buy) Contribution Pension scheme Life Assurance Health Insurance Private Medical Insurance And many more benefits including - cycle to work scheme, discounts and savings Hub, Kids Pass etc Email for more information. TPBN1_UKTJ

Are you based in the South East of England with experience exceeding targets and building relationships with a wide range of people? Would you like to use your communication and customer service skills to help make a difference to the lives of people affected by dementia? About the role We are recruiting for a Legacy Giving Officer to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, within South East England (covering Kent, West Sussex, East Sussex, Hampshire & Surrey), with frequent travel across the region and to our Head Office in Central London. As Legacy Giving Officer you will be responsible for developing and managing all legacy giving activities within the South East region. Youll represent the Society, raise our profile and promote legacy giving in the region. Youll work collaboratively across departments and directorates at all levels to maximise promotion of legacy giving opportunities to both internal and external audiences. Youll be the lead contact for the warmest legacy enquiries in the region and though a framework of excellent stewardship, you will ensure that supporters are converted up through the legacy cycle. In this role youll be the trusted guide for individuals considering leaving a gift in their will, helping them feel valued, informed, and inspired every step of the way. Interviews for this role have been provisionally scheduled to take place on Friday 6th and Monday 9th February. About you Joining us, you will have good customer service skills with experience in a sales, marketing, fundraising or similar role, with the ability to interact positively with a wide range of audiences. Youll have a track record of exceeding targets and using your initiative to prioritise your work effectively. Crucially, youll have experience building rapport with others, with the confidence to network, speak publicly and communicate effectively with a wide range of people. Youll also be able to combine persuasiveness and influencing with empathising and understanding the issues faced by the people you communicate with. What youll focus on: Responding to enquiries from supporters in the region interested in leaving a gift in their will or wanting to know more about our will writing offers by phone, email or via in-person meetings in an agreed time frame. Planning, delivering, hosting and presenting at legacy events including post-event follow up stewardship activity. Developing and implementing new regional opportunities to promote legacy giving both internally and externally. Meeting agreed annual targets relating to legacy promotion and will writing promotion and the number of promised legacies from individual supporters. Developing and delivering the stewardship plan ensuring ongoing engagement with all legators and enquirers by upgrading and conversion through the legacy cycle: enquirer, considerer, intender, pledger. Identifying and establishing relationships with key Ambassadors who are passionate about legacy giving. About Alzheimer's Society - who are we andwhatsour mission? Dementia is the UKs biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimers Society,werethe UKs leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. Together with our supporters,wereworking towards a world where dementia no longer devastates lives.Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity,Diversity,Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. Our hiring process We want you to bring your whole self to the process. Applications are anonymised until interview stage, andwerehappy to support any adjustments.Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours notice). Some roles may require a DBS check as part of our safer recruitment commitment.Thinking about using AI during the recruitment process? we know this can be helpful in manyways butremember to include your personaland authenticselftoo. Your voice and experience are what really set you apart. Giving back to you At Alzheimers Society, we value our people and take a total reward approach to pay and benefits.Youllenjoy a generous double-matched pension scheme, 27 days annual leave (plus bank holidaysand wellbeing days), and access to afreeHealthShieldCash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment. TPBN1_UKTJ

About The Role HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! Location - Leicester Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! This includes some weekend, evening and bank holiday work Salary - £44,900. Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Seasonal hours (shorter hours in the summerwith the same pay) Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate What you must have: CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

We're looking for an experienced and confident Senior Credit Control professional to join a busy, supportive team based in Manchester City Centre, reporting directly into the Head of Credit Control. This role is ideal for someone with at least three years' experience in Credit Control, Customer Serv

Location : Kilmarnock, Scotland Salary : £25,000 - £26,000 Hours : 40 Hours per week (5 days over 7, therefore available to work Saturday and Sunday on a rota basis) We are looking for an enthusiastic individual to join our busy Customer Support (Telesales) team working solely in the business-critical sectors of Stadia and National Accounts. The role requires someone with excellent communication skills to handle the key national customers and support the Head of Sales functions to drive the delivery of the growth budget through excellent customer service and selling skills. The suitable candidate requires a proactive approach and the ability to engage with customers effectively and build strong relationships. What will I be doing? Work effectively as key part of the National Account and Stadia team. Understand key customers, influencing the channels & managing the Stadia portfolio. Manage customer orders to ensure accuracy in all orders placed and delivered. Pay close attention to detail to check pre orders, manage shelf life and liaise with kitchen where required on customer orders. Provide support and comprehensive product solutions to Chefs. Nurture and develop and build strong relationships with key accounts. Conduct weekly targeted client calls to obtain orders. Maintain detailed, accurate records of calls made and follow ups required in the CRM system. Provide administrative support to Head of Sales with customer touch points. Work closely with the National Account Admin manager. Analyse sales trends and patterns to identify opportunities to maximise sales What experience do I need? 2+ years previous sales experience. Prior experience working as a chef is an advantage. Previous demonstratable customer service experience. Excellent listening, questioning and feedback skills. Competent IT skills, proficient in Microsoft Excel, Outlook and Word. Excellent communication skills, both written and verbal. Ability to work under pressure and remain calm whilst maintaining attention to detail. Self-starter with the ability to prioritise, multi-task and meet deadlines. Ability to diffuse and resolve conflict. Benefits: Additional leave. Bereavement leave. Retail Discount membership. Health Care Cash Plan membership. Group Personal Pension Plan. Discounted or free food. Employee discount. On-site parking. Braehead Foods Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. REF-226 103 TPBN1_UKTJ

What youll be responsible for: Define and own PayPlans Customer Experience strategy across the full client lifecycle Set clear CX principles and standards across all channels Lead customer research and insight activity Own customer journey mapping and optimisation Shape the experience layer of autom

A distinguished recruitment agency based in the South West UK is seeking a Head of Operations to lead the warehouse, customer service, and supply chain functions. The ideal candidate will have substantial experience in operations management within an SME and be comfortable in a hands-on role. The po

Are you a digital leader ready to drive transformation at the intersection of fashion, tech, and customer experience? A fashion brand is looking for an ambitious Head of E-commerce to shape the future of its digital presence and lead the charge in online growth. Now Hiring: Head of E-commerce. As He

The Senior Customer Care Experience Manager is a critical leadership role in delivering the Customer Care strategy and wider ASOS customer experience goals. Work closely with the Head of Customer Care Experience and Transformation to define the ASOS target ‘service experience’ looking at end to

Top View is seeking a dynamic and customer-focused Head of Tours & Customer Experience to lead its sightseeing operations in London. Customer-first mindset with a passion for creating engaging and memorable experiences. Experience managing OTA relationships and digital customer touchpoints.

In a Nutshell We have an exciting opportunity for an Estimator to join our team within Vistry London Division, at our Brentwood office. As our Estimator, you will work as part of the wider Estimating team and be responsible for providing an estimating service including the preparation of development budgets, this will range from bid stage to final settlements (Budgetary Controls). The conclusion of the budgetary control document forms the handover to the Quantity Surveying and Buying teams. The candidate should have sufficient experience of working on both development and D&B led opportunities and will have the ability of working with a minimum amount of supervision. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Development experience within the London Construction Sector. Be computer literate. Establishing and maintaining effective working relationships. Sound analytical estimating skills. Appreciation of Engineering techniques. Knowledge of construction details. Costs Planning skills Strong commitment to achieving deadlines. Methodical and logical approach. Communication skills. Able to work efficiently, utilizing own initiative, prioritizing as necessary. A full driving license. Proficient in the use of Microsoft Excel. Positive attitude towards teamwork. Maintaining confidentiality of work-related information Willing to work extra to meet deadlines as and when the business needs require it. Ability to communicate efficiently and concisely Desirable Minimum of an HNC in Building or equivalent D&B & Development led project experience. Internal BOQ production Working knowledge of Bluebeam measurement software. Intermediate level of Excel proficiency. More about the Estimator role In advance of a bid submission, you will prepare development budgets for the Land and new business Manager to evaluate viability for the scheme. Update construction budgets on a regular basis including the following key stages, post RIBA Stage 2, Post RIBA Stage 3, Pre Planning Submission, Planning Approval and at any other point following changes to the scheme. Support Head of Estimating with Production Forecast Updates. You will be responsible for providing budgetary framework to assist the Surveyors/Buyers in their financial control of the development post start on site. Evaluate risks and cost of construction abnormals, discussing, reviewing & adjusting costs associated with specifications alongside the relevant departments prior to finalisation of the budget. Work closely with planning team to ensure budget functions and position is maintained throughout the estimating process. Review Planning conditions and ensure budget reflects same. Take guidance from New Business / Development lead in respect of S106 costs for inclusion within budget. Liaise with Architects/Design Engineers on matters of preliminary Design and Engineering solutions Liaising with the team to identify value engineering solutions for the team to consider, along with ensuring design proposals align with the current cost assumptions. Completion of project CSA and pricing the prepared documentation. Provide any supporting information for the tender submission. Provide input into post tender clarifications and negotiations. Attendance at bid launch, LOS planning stages, settlement / handover, and all design team meetings. Attend Estimating Meetings. Lead on communication with our supply chain. Prepares Subcontractor enquiry documentation for tender purposes. Undertaking subcontractor and material supplier quotation analysis, ensuring compliance and competitiveness. Co-ordinates the preparation of Bills of Quantities including specifications, drawing and schedules etc for analytical pricing. Co-ordinates with the Buying Department for material price updates. Liaises with surveyors and buyers during contract period to provide advice / information and to receive feedback as necessary. Internal take off and measurement utilising Bluebeam software. Undertaking fixed price analysis. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-HA1 TPBN1_UKTJ

The Role Fortem Solutions are looking to recruit a Senior Quantity Surveyor to join our Stonewater Housing contract based in our head office in Chippenham. You'll work in conjunction with the General Manager and Commercial leads to ensure appropriate commercial controls are in place and adhered to in order to secure the company's full entitlement through the contract. The Client Our contract with Stonewater is long term with the option to extend the partnership again. On our contract we cover over 7,500 houses in 4 different areas of the South-West, from Taunton and Yeovil, over to Bristol and Swindon and down to Salisbury and Bournemouth. We currently deliver Repairs & Maintenance, Voids, Capital Works and an Electrical Service program. We pride ourselves on our great customer service and our senior leadership team has years of experience within this sector which can help you develop your learning and knowledge base. Duties & Responsibilities Key responsibilities will include: * Ensure the company secures its full entitlement within the parameters of the Contract and further commercial negotiations. * Ensure the commercial team achieve or exceed budgeted targets. * Responsible for the application schedule of rates, acting as a subject matter expert for contractual arrangements. * Maximise cash flow through monthly invoicing, the implementation of appropriate procedures to resolve client queries and ensuring cash is received when due. * Monitoring and analysis of management information and job cost against job revenue, supporting the operations and finance and enablement of data driven decision making. * Point of contact for dispute resolution. * Ensure Accurate Cashflow Forecasts and Revenue profiles are in place and are accurate and updated regularly. * Prepare and produce financial reports, including Cost Value Reconciliations (CVR), Cost Value Comparison (CVC) and management accounts, providing governance of budgets through robust cost control. * Ensure the IT integration between the client's system and Fortem's is aligned to increase productivity and financial controls in-line with the contract conditions. * Ensure budgets are set and shared with the commercial leads annually along with carrying out full reviews periodically when required. * Making sure the supply chain has up to date term orders and contract agreements and are managed in-line with financial controls and governance. This is includes setting up and managing agreed SLA's. What You Will Need Essential * Excellent data interrogation skills * Excellent Excel skills (incl. V-Lookup, Pivot tables and formula development) * QS degree or equivalent training or a minimum of 5 years relevant contract experience * Line Management experience * Negotiating, communication and presentation skills * Valid UK driving licence Desirable * Experience of Management Accounts * Accounting skills * Commercial Contractor exposure Benefits * Eligibility for bonus up to 10% of basic salary * 25 days annual leave + bank holidays & your birthday off* (34 days total) * Pay review every year * 26 weeks full pay maternity leave * 8 weeks full pay paternity leave * Discounted gym memberships at national and local gyms * Up to £3,000 colleague referral fee * Vast directory of training on bespoke in-house Learning Management System' * Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more Who We Are We are part of the Willmott Dixon group, established in 2002 Fortem provides specialist property solutions tailored to keep homes and buildings running smoothly. Our highly trained teams deliver a range of internal and external repairs as well as high quality voids, planned installations and gas services. Alongside our core functions, we have extensive experience in decarbonisation, specialising in making homes more energy-efficient and helping clients on their journey to become zero carbon. Our experience, commitment to best practice and exemplary quality, together with a genuine partnered approach, ensures we achieve excellent outcomes for our partners, clients and customers. We have an established track record of improving communities and creating better places for people to work and live. We are Investors in People - Gold, we believe in equality, diversity and respect for all and encourage applications from all sectors of the community. TPBN1_UKTJ

About The Role: HomeServe are now recruiting for directly employed Drainage Engineers to join our team! Location - Nottingham / Derby Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work Salary - £32,250 - £36,700 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: Additional paid overtime Fantastic pension scheme including Income Protection Cover 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months Free HomeServe Cover 8 policy Employee assistance programme looking out for you and your family Company van with fuel card Use of company tools, uniform and PPE Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development Learning and development opportunities Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Drainage Engineer you will undertake the maintenance and repair work of drainage systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About The Candidate: What you must have: HPWJ Water Ticket Full UK Driving Licence with no more than 6 penalty points Excellent customer service Proactive, 'can do' attitude Keen eye for detail and problem-solving skills At HomeServe youll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will coverall things HomeServe, health and safety and provide you with your tools and equipment Week 2 - You will be buddied up with an experienced HomeServe Drainage Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About The Company: Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done. TPBN1_UKTJ

As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-quality client services. Strong communication and interpersonal skills, capable of interacting with stakeholders at all levels of the organization. Lead and mentor a team of service del

A leading analytics firm in Wimbledon is seeking a Head of Existing Customer Analytics to lead a high-impact team delivering insights for optimizing customer relationships. The role combines strategic and hands-on responsibilities, requiring strong experience in customer analytics, service operation

Support the Head of Order Management in delivery of a world class customer experience. Timely and accurate processing of sales orders (submitted via multiple channels). Ensure adherence to customer specific requirements to ensure end to end compliance throughout the order to cash process and ensure

A dynamic SaaS scale-up in the UK is seeking a Head of Sales to develop a comprehensive sales strategy, lead and grow a high-performing sales team, and manage vital customer relationships. The ideal candidate will have extensive experience in B2B SaaS sales, proven leadership skills, and a data-driv

The Head of Merchandising, Women’s Apparel will be responsible for curating and managing the product catalog to meet and exceed UK customer expectations, while aligning with Quince's overall brand and pricing strategy. Experience in retail merchandising in women’s fashion. Develop and implement

Share any knowledge of risks or potential blockers on the team with the Head of Customer Experience / Senior User Researcher. A senior user researcher practitioner who is able to plan and lead user research activities in larger teams and on more complex services. Approved by Senior User researcher /

A British heritage fashion brand is seeking a Head of E-commerce to lead their digital retail strategy and enhance their online presence. The role involves overseeing the entire digital customer experience, managing the e-commerce platform, developing online trading strategies, and utilizing data in

Competitive salary to be discussed Insurance Pricing Manager Competitive salary to be discussed FTC Until 31st July 2026 London Hybrid In this role, you’ll have the exciting opportunity to work in the Saga pricing team to support with data, modelling and performance of our home and motor product portfolios. We are looking for an experienced pricing manager who has strong analytical skills, expertise in data analysis and an understanding of pricing strategies. You will work closely with the Head of Pricing and wider business to use your data and pricing expertise to support key aspects of the group's strategy and key shareholder objectives. If you are looking for a role with a wide variety of work and opportunities for development, we would love to hear from you. We offer flexibility over where you work, you choose a place that you feel most comfortable and productive, either from home or in one of our hubs in London or Folkestone. The Pricing team comes together twice a month, usually in our London office. Role Responsibility As our new Pricing Manager, you will be accountable for the following areas: • Collecting, organising and managing pricing data from various sources ensuring accuracy and consistency, • Working closely with cross-functional teams to gather pricing insights and support the development of pricing strategies, • Creating and maintaining pricing reports and dashboards for senior leadership, • Proactively use data to identify areas of opportunity to drive commercial value and competitive advantage, delivering profitable growth for Saga’s insurance business., • Modelling, interpreting and monitoring business data to identify and confirm market trends., • Providing subject matter expert support to various business areas., • Taking a role in the development of pricing models utilising Emblem, Radar, and other software tools., • Providing recommendations to improve pricing models based on data-driven insights., • Ensuring adherence to regulatory requirements, pricing fairness rules and data usage policies., • Experienced in some programming languages such as SQL, R and Python., • Strong numerical and statistical capabilities., • Excellent oral and written communication skills., • Knowledge of General Insurance pricing processes and methodologies., • Strong influencing and relationship management skills., • Possesses strong team coaching/management abilities and actively motivates others to win., • Proactive, enthusiastic, and self-motivated., • Strong organisational skills, e.g. time management, documentation etc., • Knowledge of modelling software, such as Radar, Emblem, or similar systems., • Understanding of regulatory requirements in relation to pricing. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3395

Assistant Manager | Fast-Paced Retail | Up to £36K + £4K Bonus + Great Benefits Lead, Motivate, and Deliver Exceptional Service in a High-Energy Retail Environment Are you a customer-focused leader with experience in high-volume, fast-paced retail? Do you take pride in driving team performance, motivating others, and delivering standout customer experiences? If so, this is a fantastic opportunity to step into a leadership role with a globally recognised retail brand. The Role: As Assistant Manager, you'll support the Store Manager in leading a large and diverse team in one of the busiest retail environments in the country. You'll play a key part in creating a positive, energetic workplace culture while ensuring the smooth day-to-day running of the store. From team coaching and service standards to stock control and compliance, you'll help ensure everything operates at peak performance. Why Join Us? Salary up to £36K + £4K performance bonus 3 or 4-day workweek Clear career path to Store Manager, Regional Manager or Head Office functions (HR, Operations, Commercial) Full training and development support from day one Staff discounts, travel perks, and exclusive retail benefits What You'll Bring: Experience in fast-paced, customer-facing retail environments A passion for leading teams and inspiring great service Strong communication and organisation skills A positive, hands-on leadership style and the drive to go the extra mile You'll need to be comfortable working 12-hour shifts, but in return you'll benefit from a 3 or 4-day working week with alternate weekends off. Ready to take the next step in your leadership journey? Apply today and become part of a business that's committed to your development and success. BBBH34166 TPBN1_UKTJ

Project Manager Are you a Project Manager looking to join a successful and growing company? TKMS ATLAS UK develop, supply and support cutting-edge maritime technology for customers worldwide. They are offering flexible working, and an opportunity to work with like minded people within a supportive team. We are looking for a Project Manager to lead and deliver high value, complex projects across its Surface Ship domain, managing programmes in excess of £10M from inception through to completion, demonstrating strong leadership, strategic thinking and stakeholder management skills. Knowledge and experience of the Project Manager: - Experience of successfully delivering complex technical products from initial design definition through to final test and acceptance into service - Excellent organisational and leadership skills and experience with leading diverse teams, stakeholders and suppliers - Experience of managing significant value (financial, strategic) projects to challenging timescales, budgets and requirements - Domain experience in the defence business or a recognised high end technical industry - Good commercial skills and awareness of relevant contractual aspects associated with project delivery - Ability to effectively communicate, present and negotiate direct with key external stakeholders (Government, Navy, industry) often in overseas environments Key responsibilities - Reporting to all internal and external stakeholders including travelling for face to face communications - Defining the project structure, planning and WBS building on the information generated during the bid phase - Definition of the Project Team that will lead the project delivery - Clear definition and placement of work packages including key subcontracts required to deliver the project - Ensuring appropriate risk, opportunity, security, trade controls, quality and configuration management for the project - Planning, monitoring, control and update of the project including management of project Life Cycle - Management gate reviews - Ensuring that the contract remains up to date and consistent with the project goals and business objectives - Ensuring that contract milestones are met and that cash flow is optimised Bid Management -PMs are also key contributors to bids and are required to apply the fundamental project management principles and methodology to bids including: - Stakeholder management - WBS, OBS and programme definition (external and internal) - Customer and supplier negotiations - Internal bid reviews - Project management documentation - Risk management approach - Responsible to the Surface Ships Head of Delivery, Ships Divisional Head and Senior Management Team in all matters relating to project delivery - External to the business, the PM is responsible to the customer for successful delivery of the project - The PM represents the project on behalf of the business to the customer, external partners, stakeholders and suppliers - PM sets and supervises the corresponding goals and targets for the project team, work package providers and / or suppliers Behavioural requirements: - Highly motivated, enthusiastic and delivery focused - Innovative and prepared to challenge conventional thinking - Tenacity and determination with desire to deliver outputs and results - Team player and leader - Confident and enthusiastic - Excellent communication skills oral and written - Ability to articulate ideas to both technical and non-technical audiences - Comfortable dealing with Senior Management With a reputation for providing innovative underwater systems for the Royal Navy (RN) and export customers, TKMS ATLAS UK operates from our Headquarters on the Jurassic Coast in Dorset. Through science, engineering and R&D we convert data into information, knowledge and capabilities that challenge the status quo, and offer winning advantage at the frontline. Our people are at the heart of our success, an open and stimulating workspace empowers and encourages our people to be creative and act with integrity. Despite our continued growth, TKMS ATLAS UK pride ourselves on retaining a friendly and welcoming culture. As well as boasting a substantial benefits package, we offer progression and personal development opportunities, competitive remuneration, flexible working and a generous pension scheme. The continuous investment in our unique in-house test and integration facilities has supported TKMS ATLAS UK growth in supplying UK and global markets with submarine and ship systems. This includes sonar, autonomous systems, marine electric actuation and mine counter-measures. Our Portland Harbour waterside facilities provide an excellent environment to test systems at sea. As a leading innovative maritime systems company, TKMS ATLAS UK operate throughout all phases of the acquisition and engineering lifecycles, from concept to In-service Support. - Competitive salary - Career Development and Training - 25 days holiday (increasing to 28 days after 5 years employment and 30 days after 10 years) - Dental Cover and Employee Assistance Programme - Flexible working patterns At TKMS ATLAS UK, we support our staff to create work-life balance and encourage applications from individuals who are looking for part time or condensed hours as well as full time opportunities. The successful candidate must be able to achieve full SC (Security Clearance). TPBN1_UKTJ

Sales Manager - Luxury Interiors & Design Location: Westminster, London Employment Type: Full-time, on-site Salary £35,000 to £40,000 plus commission. A well-established luxury interiors brand is seeking an experienced and design-led Sales Manager to join its London-based showroom and head office. This is an exciting opportunity to represent a premium British brand renowned for craftsmanship, quality, and exceptional customer experience. The Role As Sales Manager, you will take ownership of the end-to-end sales process, working with high-net-worth residential clients as well as architects, interior designers, and trade partners. You will act as a trusted consultant, guiding clients from initial enquiry through to final installation, while delivering a seamless and high-touch service. Key Responsibilities Drive revenue growth and develop long-term client relationships Represent the brand in a flagship London showroom and during site visits Consult with private clients, architects, and interior designers on bespoke solutions Manage the full sales lifecycle, ensuring an exceptional customer journey Develop and implement effective sales strategies Collaborate closely with design, manufacturing, and marketing teams Lead with professionalism, strong product knowledge, and attention to detail About You 5+ years' experience in premium or luxury B2C sales (interiors, kitchens, fireplaces, or similar) Proven ability to close high-value sales and exceed targets Confident, polished, and commercially astute Strong written and verbal communication skills Passion for traditional craftsmanship, architecture, and design Excellent customer service and relationship-building skills Experience leading or mentoring others is desirable Good understanding of the London luxury market What's on Offer Competitive salary in the region of £35,000-£40,000 plus commission and bonus ?? Additional benefits including mobile allowance Opportunity to work with a respected British design brand High-quality, bespoke products in a beautiful showroom environment Clear career progression within an established business If you are a motivated sales professional with a passion for luxury interiors and design, this role offers the chance to build a rewarding career within a premium brand. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse | Manufacturing & Engineering TPBN1_UKTJ

Job title: Area Manager - Property Management Locations: Greater London Contract / Hours: Permanent position, 37 hours per week Package: Competitive salary, company car or car allowance with excellent Colleague benefits About the role Churchill Estates Management are recruiting for an Area Manager to oversee a number of independent retirement housing developments in and around Greater London, spanning from Staines across to Dartford. The Area Manager ensures that we deliver a first class, cost effective management service combined with exceptional customer service that exceeds expectations and achieves targeted profitability. The Area Manager will undertake regular visits to sites in their region, maintaining customer relationships with external landlords and Homeowners, whilst supporting and developing a team of Lodge Managers - these are our colleagues on site who co-ordinate day-to-day activities including maintenance, health & safety and events. The Area Manager will also take direct responsibility for the property management of a selection of retirement properties. In all, there are 19 sites to manage across the region. The Area Manager supports their team's professional development by carrying out regular performance reviews, leading on recruitment processes and induction of new colleagues, supporting individuals in their understanding of the company values and the required level of service to achieve a consistently high standard. Other duties will include controlling expenditure, producing budgets and accounts for presentation to the Homeowners - the Leaseholders - negotiating with contractors and overseeing performance. The Area Manager will build internal relationships with our support teams based at Head Office in Ringwood, Hampshire. These teams provide support with varying aspects of the role, including Service Charge accounting, Property Services (Section 20's) and Human Resources. This role is based from home, with extensive travel across the region. There will be occasions when visits to our Head Office will be required. The hours of work are 9.00am - 5.30pm, Monday to Thursday and 9.00am - 5.00pm on Fridays. About you Our Area Manager will demonstrate proven working knowledge of property management and building structures. It is desirable to hold a recognised property management qualification with membership of RICS or IRPM, preferably with experience of the leasehold retirement sector. With proven people management experience, ideally of a dispersed team, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in written and spoken English and numeracy. You will be self-motivated, able to handle conflict, problem solve and develop relationships with internal and external stakeholders at all levels. Additionally, you will be extremely well organised, flexible, able to manage several tasks simultaneously and willing to take on new responsibilities. You will demonstrate excellent IT skills with sound knowledge of MS Office applications. To carry out this essential role, you will require a full UK Driving Licence and it would be preferable to be based in or around London for ease of travel. How you will be rewarded Competitive salary Company car or cash for car allowance Annual leave entitlement of 25 days, plus Bank Holidays Day off for your birthday BUPA Healthcare Company pension contribution Life assurance Professional development and training academy resources Incentive schemes for the referral of new colleagues, clients, land and management opportunities, subject to terms and conditions Professional memberships reimbursed Employee assistance programme Reward card About us We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9000 apartments, providing property services and customer care to over 11,000 retired people. However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team. Our Company Values TORCH : Trust/Openness/Respect/Communication/Honesty We are looking for the very best people to join our business and adopt our values so if you want to be part of our success story, apply today! We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. TPBN1_UKTJ

A leading aviation analytics company is seeking a Global Head of Customer Support to lead their customer support organization. This position focuses on collaboration with cross-functional teams and a strong commitment to enhancing customer satisfaction. You will drive operational excellence and prof

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