Head of customer service jobs in Chester - Page 19Crear alertas

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

What You'll Shape: A future-focused customer and retail insight vision for a major consumer brand How AI, machine learning, and advanced analytics are embedded into everyday decision-making A deep, human understanding of customer behaviour, needs, and emerging trends How insight influences prici

How do we do this? Competitive rates of pay20% discount in our food stores, along with other discounts across our family of businesses22 days holiday (plus bank holiday entitlement) which increases with service5% employer pension contributionDeath in service benefitEnhanced family leave and pay ar

Head of Retail & Customer Insights. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers.

How do we do this? Competitive rates of pay20% discount in our food stores, along with other discounts across our family of businesses22 days holiday (plus bank holiday entitlement) which increases with service5% employer pension contributionDeath in service benefitEnhanced family leave and pay ar

Head of Retail & Customer Insights Chester | Highly Competitive Salary + Flexibility We are entering a new era in retail. Head of Retail & Customer Insights. The Opportunity: As Head of Retail & Customer Insights, you will be at the.

How do we do this? Competitive rates of pay20% discount in our food stores, along with other discounts across our family of businesses22 days holiday (plus bank holiday entitlement) which increases with service5% employer pension contributionDeath in service benefitEnhanced family leave and pay ar

A global fitness technology firm is seeking a Global Head of Customer Success to elevate customer experience and success outcomes. You will lead a high-performing team, define a world-class customer success strategy, and collaborate with multiple departments to enhance client engagement. The ideal c

How do we do this? Competitive rates of pay20% discount in our food stores, along with other discounts across our family of businesses22 days holiday (plus bank holiday entitlement) which increases with service5% employer pension contributionDeath in service benefitEnhanced family leave and pay ar

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Understanding of search, e

How do we do this? Competitive rates of pay20% discount in our food stores, along with other discounts across our family of businesses22 days holiday (plus bank holiday entitlement) which increases with service5% employer pension contributionDeath in service benefitEnhanced family leave and pay ar

Head/Director of Existing Customer Strategy. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out the existing customer strategy and wider function.

This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth. The ideal candidate will possess strong emotional intelligence and a commitmen

Serve as a core part of our senior leadership team—contributing to the leadership, management and development of LEASE and supporting the Chief Executive in implementing organisational changes, improving service delivery, enhancing staff engagement, and promoting a positive and collaborative cultu

A leading cloud software company is seeking a Manager for Customer Solution Engineering in London. Strong experience in technical sales and a track record of managing diverse customer portfolios are essential. This hybrid role focuses on strategic sales partnership, driving new business and enhancin

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Head of Service Delivery and Operations. You will drive ITIL v4 process maturity, optimise ServiceNow usage, and lead a high‑performing team to del

As Head of Engineering, Customer Experience, you'll lead a team of ~40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products, without ever touching or trying them on. You'll empower 5 Engineering Leads, partner with the Head of Product

Drive actionable insights from customer feedback to improve services and embed a customer‑first culture. We are looking for an experienced and inspiring leader to join our team as Head of Customer Experience on an interim basis. Head of Customer Experience – six‑month fixed term.

Head of Existing Customer Management (ECM). A rare opportunity to take full ownership of Cards ECM in a profitable, scaling UK-regulated lender. Strategic and regulatory alignment- You will sponsor scorecard and policy changes with Credit Risk, run test‑and‑learn programs at scale, align acquisi

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

The Head of Customer will lead the strategy, performance, and long‑term success of our customer‑facing teams across InPost Newstrade. Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on,

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. The role involves leading a high-performing team to ensure maximum customer value and satisfaction while implementing data-driven strategies for retention and expansion. Candidates should have over 6 years in Custo

A leading housebuilder is seeking a Head of Customer Care in York to lead the full Customer Care function. This pivotal role focuses on ensuring customer satisfaction, team management, and service excellence. Ideal candidates will have a strong background in customer care operations, excellent commu

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everyt

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

The Head of Customer Success is responsible for the continued growth and retention of Core and Growth customer bases. Flourish are recruiting for a Head of Customer Success in central London in the tech sector, with a focus on data. Get notified about new Head of Customer Success jobs in.

Are you passionate about safeguarding children and driving positive change? Our client is seeking a dynamic and experienced Stage 2 Complaints Officer at Head of Service level. Providing local response - liaising with team managers/service leads or respective service areas. We offer a senior referra

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. This is a senior, strategic leadership role with Registered Manager r

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

A leading media organization in Greater London seeks an experienced Head of Customer Retention to bolster its B2B subscriber base. This position offers competitive benefits, including a work-from-anywhere program. The ideal candidate will possess significant experience in customer success within a m

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

Understanding of the importance of working to professional codes of conduct. The Radiation Protection Service at Velindre Cancer Centre (aka RPS Cardiff) delivers a range of ionising radiation protection services to a customer base located primarily in South East Wales. The post holder holdsa clear

The Head of Service Management & Operations is critical for maintaining operational excellence and service reliability across the technology organisation while enabling rapid business growth through scalable service management practices. This role drives the implementation of ITIL‑aligned service

Head of Service is responsible for global service delivery for Unitas products to external clients and those contracted by several Apex Group companies, involving intragroup service agreements. The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administrat

You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. Lead and inspire a team of managers and service professionals to deliver outstanding results. The Head Of Customer Operations Will Ideally Have.

A leading SaaS company in the climate-tech space is seeking a Head of Product & Service Delivery to lead product strategy and service delivery across energy analytics platforms.

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth. A service‑oriented culture and empathy with the need

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Work closely with Product, Engineering and Sales to embed customer insight into roadmap decisions and growth opportunities.

A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The ideal candidate has over 5 years of experience in customer success leadership, especially in SaaS environments. The role involves leading a global team, developing customer success strategies, and driving on

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Requirements of this Head of Service:. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out their existing customer strategy and wider function.

A fast-growing, people-first business with a collaborative, agile culture and a clear mission to shape the future of retail logistics. Own and lead the full customer lifecycle, from onboarding and activation through renewals, expansion and enterprise relationships. Build structure, processes, KPIs a

A recruitment agency is seeking a confident leader to manage a high-performing service team in the UK. Your role will focus on delivering exceptional customer experiences while overseeing operations and driving improvements. The ideal candidate will have proven experience in managing service or engi

A leading recruitment agency is seeking a Head of Customer Service to lead their customer service department in Southampton. The position offers a hybrid working model with potential relocation support. This role involves inspirational leadership, actively resolving operational challenges, and drivi

In this key leadership role, the Head of Service will report directly to the UK Service Director and oversee the Southern operations, manage major regional accounts, and provide direction to a team of regional service and account managers. HVAC Head of Service - Job Requirements. HVAC Head of Servic