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AWE is recruiting for a Head of Approved Dosimetry Services within the Defence Radiation Protection Services (DRPS) group, based at AWE Alverstoke. DRPS provides the Ministry of Defence and commercial customers with specialist technical and advisory services covering all aspects of ionising and non�

Head Of ServiceEast England£70,000 - £80,000 Basic + Bonus + Progression + Company Vehicle + Increasing Holiday + Generous Pension + Growing Company + Job Satisfaction + Stability + Market LeaderElevate

AWE is recruiting for a Head of Approved Dosimetry Services within the Defence Radiation Protection Services (DRPS) group, based at AWE Alverstoke. DRPS provides the Ministry of Defence and commercial customers with specialist technical and advisory services covering all aspects of ionising and non�

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, rep

The Government Recruitment Service is seeking a Deputy Head of External Affairs to develop and implement a transformative external affairs strategy.

You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast).

Shropshire Fire and Rescue Service is seeking an experienced, forward‑thinking, and strategically minded Head of Finance to lead our Finance, Pensions and Procurement functions. Head of Finance – Shropshire Fire & Rescue Service. Manage and develop a high‑performing team, fostering a culture o

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. Be the Friendly Face of Our Shop: Become a Customer Service Volunteer!. Customer Service: Offer

A strategic consulting firm in the UK seeks a Customer Experience & Operations Manager to enhance service performance and customer satisfaction. The ideal candidate will have strong analytical skills and a focus on delivering excellent customer experiences. This full-time position offers a flexible

As the Head of Managed Service Operations – Head of Practice, reporting to the Head of Managed Services, you will help set the strategic direction for how we operate, optimise, and assure services across our Managed Service portfolio. You will also work closely with other Heads of Practice and Ser

We are looking for an enthusiastic and innovative Head of Individual Giving to design and grow a sustainable income stream that will transform the lives of our Pensioners. Deep knowledge of fundraising regulations, GDPR and best practice, and a good understanding of setting up a lottery programme an

The University is looking for a Head of Service in Artificial Intelligence (AI) to spearhead building a coherent strategic cross-institutional approach. This will include policy development, ethical, technical and operational guiderails for identification, adoption and integration of AI technologies

You will work closely with the Head of External Affairs and senior leadership to shape communication and engagement strategies that support DBT’s growth mission, lead high-impact campaigns, and foster a culture of innovation and continuous improvement. As Deputy Head of External Affairs, you will

Own the post sale customer lifecycle and ensure Customer Success operates as a predictable driver of retention, expansion, and long term customer value. Founded in 2004, Planday is headquartered in Copenhagen, Denmark and helps create perfect schedules for hundreds of thousands of users across the w

We are seeking an experienced and strategic leader to take on the role of Head of Service for our Community Learning Disability Team (CLDT). Head of Service – Community Learning Disability Team (CLDT). You will lead the strategic development and operational delivery of the service, working in part

Develop and promote a culture of continuous improvement and continuous professional development to ensure delivery of a quality service to our customers. The Head of Economic and Social Analysis is an analytical professional, within the Policy Directorate, who is responsible for taking ownership ana

Network Plus is looking for a Head of Customer to lead how we understand, manage and improve customer experience across the business. You will own the Group Customer Strategy, drive improvement in customer performance and work directly with contract teams and client representatives to strengthen how

A global technology company seeks a Head of Customer Engineering to lead teams in providing trusted technical advice that drives cloud transformation outcomes. The position is based in London, UK and offers opportunities for collaboration across various teams to resolve technical challenges. This ro

We are seeking an experienced Head of Service Delivery & Operations to lead the day-to-day running of technology services across the V&A Museum Group. Leadership: Provide leadership, ownership, and accountability for the Technology Service Delivery & Operations team ensuring that we deliver consiste

Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Customer satisfaction (CSAT, NPS). Self-service platforms and knowledge bases.

Responsibilities Operational Leadership & Delivery • Lead the safe delivery of lift maintenance and repair services across the region • Ensure service delivery meets contractual commitments and customer expectations • Dri

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. This position focuses on customer rete

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Experience of managing a small Customer Success o

Head of Revenue & Customer Growth. A global SaaS business is hiring a senior commercial leader to take full ownership of revenue growth across its existing customer base. Lead and develop a commercial customer function focused on proactive revenue generation.

They're looking for an experienced Head of Service Delivery to lead their operational teams and drive consistent, safe and profitable delivery across all service lines. If you have senior operational leadership experience in utilities or infrastructure and want to take on a strategic role with real

Head of Service Delivery sought to provide strategic leadership, operational management, and continuous improvement of a volunteer-run support line for the national LGBTQIA+ community. Warm, approachable leadership style with awareness of challenges facing the LGBTQIA+ community and a passion for de

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. A strong track record of people‑leadership skills, with experience leading and managing teams of people demonstra

Chartered membership of the Chartered Institute of Housing (CIH) or working towards CIH or other relevant profession body. Evidence of Continuing Personal and Professional Development (CPD) in relation to Housing Management Services. Get notified about new Head of Service Management jobs in.

A national operational services company seeks a Head of Service Delivery to lead their operational teams and ensure safe and profitable service delivery. The ideal candidate will have a strong understanding of utility operations, leadership experience, and a track record of driving performance. This

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

This role involves driving customer retention and expansion, ensuring effective engagement between customers and the company. The company fosters a collaborative environment, values diversity, and offers flexible remote work options, alongside a variety of benefits to ensure employee well-being and

Head of Existing Customer Analytics – Financial Services. As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer

A global technology services leader seeks a Head of Service Adoption in Greater London to drive client adoption strategies in technology infrastructure services. The position offers a hybrid working model and is part of a diverse and inclusive workplace.

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Due to product innovation the b

EAST OF ENGLAND CO-OPERATIVE SOCIETY LIMITED is looking for a Customer Service Assistant in Cess, United Kingdom. The ideal candidate will provide excellent customer service, support store operations, and help engage with the community. Competitive pay is offered along with a range of employee benef

As Head of Business Applications & Customer Platforms, you’ll lead the teams responsible for the council’s core line‑of‑business systems, integrations, web platforms and digital channels used by residents every day. We’re looking for an experienced, pragmatic leader to take ownership of th

At Up Learn, we are looking for a strategic, commercially minded, data-driven Head of Customer Success to lead, improve, and scale our customer success function. Stay up to date with edtech trends, customer success best practice, and competitor activity to keep Up Learn ahead of the market. A spacio

Trade Recruit is seeking a Head of Customer Service to lead and develop a high-performance team in Peterborough. This full-time office-based role involves overseeing the end-to-end customer journey, ensuring excellent service delivery, driving retention, and maximizing customer lifetime value. The s

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. You will lead a team of ~100, shaping customer interactions through innovation and data-driven strategies. Essential qualifications include over 10 years of e

A community-focused cooperative in the United Kingdom is seeking a Customer Service Assistant to support high standards of service in a busy store environment. The position offers competitive pay, discounts, and opportunities for growth through training programs. Responsibilities include assisting c

The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. Ideal candidates will have proven experience in fundraising and

Our client, Brent Council, is looking for a Head of Service for their Quality & Improvement team. Demonstrate evidence of experience improving a CQC rating in a local authority context. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vu

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. If you excel at orchestrating complex enterprise implementations, leading customer success strategy, and turning custom