Head of customer success jobs in Maidenhead - Page 2Create job alerts

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer servic

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Build strong relationships with customer counterparts, leading the management of external customer data hubs e. Head of Customer Sustainability. Oversee the management of the Customer Sustainability Playbook and Dashboard, equipping key account management teams with latest sustainability information

Own and orchestrate a large external delivery organisation of ~30 team external members across customer service. Stay ahead of regulatory, privacy, and payments landscape changes and proactively translate them into platform and experience improvements. Own the frictionless checkout strategy, optimis

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Ser

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Build,

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

Head of Customer ExperienceJob Description: Head of Customer Experience Location: London Department: Operations Reports to: Director of Operations, IG Group Role Overview As Head of Customer Experience at IG Group, you will shape the future of how we serve and engage our cust

Lead, mentor, and grow the UK Client Success team, managing performance and professional development. Proven people leadership experience with a track record of building and developing high‑performing teams. Data‑driven mindset, experienced in using KPIs and metrics to measure team and client su

A dynamic AI recruiting firm seeks a VP of Customer Success to lead the customer lifecycle in a fast-paced AI platform. Located in London, UK, this position offers a competitive salary between £150k-£200k plus equity, and direct collaboration with founder leadership.

We are excited to announce an exceptional opportunity for a performance-driven and creative professional to join UAL Online as our new Head of Student Success. We’re looking for a proactive self‑starter with proven experience of delivering measurable results in student support, student success o

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

Strong understanding of customer success principles and technology‑enabled engagement tools, and how they support S&P Global Mobility’s vision and goals. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of

You will build the Customer Success function from the ground up for a high-growth startup. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. Customer Success with 2+ years in leadership, specifically building or transfo

An education technology company located in London is seeking a Head of Customer Operations to enhance their customer support function. You will transform customer support into a strategic function, define key performance indicators, and lead a team of six.

As Head of Finance, you will lead the commercial finance agenda, ensuring robust financial governance across projects and commissioned services. Lead forecasting through to end-of-contract and consolidate into the rolling organisational forecast. Strong track record of systems and process improvemen

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. You will be responsible for leading a team of customer operations executives, defining customer support policies and procedures, ensuring customer satisfaction and

Applicants should have over 7 years of experience in customer marketing and a strong understanding of SaaS or B2B sectors. A leading hospitality technology provider in Greater London is seeking a Manager, Customer Marketing to drive customer advocacy and engagement. The successful candidate will lea

A leading charity organization in Greater London is seeking a Head of Finance to lead its commercial finance and business partnering function. This position offers a competitive salary and a hybrid working arrangement, providing an opportunity to contribute to meaningful social impact.

A leading AI solutions company is seeking a Head of Customer Success for the EMEA region. The role involves managing multiple Customer Success teams, enhancing customer relationships with law firms and legal departments, and ensuring customer retention and expansion. The ideal candidate will have ex

You are currently a Head of Customer Success or VP of Customer Success at an early‑stage SaaS business and you see CS as a growth engine, not a service function. As VP of Customer Success you will own one of the most critical metrics in the business. Are an operator first happy jumping into accoun

A leading technology firm in Greater London seeks a Senior Director - Customer Success to lead their Technical Success team. The role requires at least 10 years of experience in customer success or solutions consulting within enterprise SaaS. This position demands expertise in SaaS architecture and

A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery. Benefits include competitive salary, 25 days of holiday, and

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here.

A progressive educational institution in West Yorkshire is looking for a Head of Year to join their motivated team. The position offers a competitive salary and a comprehensive benefits package, including professional development and pension schemes.

A leading recruitment company is seeking a Head of Customer Success to lead strategies for Salesforce SaaS clients. This role offers a salary of up to £67,000, flexible working, and generous holiday allowances including 30 days plus bank holidays. You will drive customer satisfaction and retention,

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. Ideal candidates will have a strong strategic mindset and a proven track record of improving customer loyalty and satisfaction. This senio

Global Head of Customer Experience. Lead resource planning and operational readiness ahead of high‑volume trading periods. CX leader who has already operated ahead of the curve.

A data technology company in Greater London seeks a Director of Solutions Engineering to lead the Solutions Engineering team, ensuring customers maximize the value of their platform usage. This role involves providing technical expertise, engaging with clients, and driving solutions to enhance custo

The ideal candidate will have experience in in-house market research and a strong record of influencing decisions. The position offers a hybrid work model, fostering an inclusive environment for all employees. Join us in driving customer-centric initiatives that impact the business significantly.

What the successful Head of Customer Success will bring to the team. If you think this Head of Customer Success opportunity is for you then please apply online. Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not‑for‑pr

A high-growth tech startup based in London is seeking a Head of Customer Success. In this leadership role, you will build and oversee the Customer Success function from scratch, managing the complete post-sale journey for non-technical clients. This position offers a unique opportunity to define the

A workforce management technology company is seeking a strategic leader for Customer Success. This role focuses on bridging the gap between Enterprise clients and self-serve users, driving revenue growth through upselling and proactive customer support. The ideal candidate will implement AI-driven s

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

A prestigious arts university in London is seeking a Head of Student Success to lead the student support strategy for UAL Online degrees. This position offers a chance to drive continuous improvement while contributing to business growth.

A dynamic media company in Greater London seeks an experienced leader for the Client Success role. The ideal candidate has over 5 years of leadership experience in fast-paced environments, along with strong project management and analytical skills. This position offers competitive compensation, grow

A leading financial services firm in Greater London seeks a Client Success Director to shape their client success strategy. With a focus on operational impact and growth potential, this position is essential to the company's success during an exciting growth phase. This role involves leading and men

Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a Sa

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos