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Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment., • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments., • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models., • Proven ability to build trusted customer relationships and operate confidently with senior stakeholders., • Strong analytical skills, able to interpret service data and turn insight into improvement actions., • Excellent communication and stakeholder management skills., • Fluent in English, both written and verbal., • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters. • Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon. • Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management. • Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction. • Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks. • Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews. • Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities., • Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.

Mechanical Project Manager | M&E Building Services | North West London | £70,000–£85,000 + Car or Car Allowance and Benefits Package.\n\nThis is a fantastic opportunity for an experienced Mechanical Project Manager to join a respected construction and building services contractor, delivering projects typically ranging from £100k to £1m.\n\nAbout the Company\n\nA long-established and highly regarded building contractor delivering a diverse portfolio of construction and building services projects across London and surrounding areas. The business is known for its strong client relationships, repeat work, and supportive team environment, offering a more agile and less corporate alternative to larger contractors.\n\nRole Overview\n\nAs Mechanical Project Manager, you will play a key role in delivering mechanically biased projects across London, taking full responsibility for both programme and commercial performance.\n\nThis is a hands-on role suited to someone who enjoys being close to the detail, working across multiple projects, and having direct control over delivery without the layers of a larger organisation.\n\nProjects include a mix of plant upgrades, HVAC installations, refurbishment works, and specialist building services projects across a range of sectors.\n\nKey Responsibilities\n\n * Managing multiple M&E projects from pre-construction through to completion\n\n * Full ownership of programme, cost control, and delivery strategy\n\n * Procurement and management of subcontractors and suppliers\n\n * Overseeing installation, commissioning, and handover processes\n\n * Working closely with clients, consultants, and internal teams\n\n * Ensuring compliance with all technical and safety standards\n\nRequirements\n\n * Strong experience as a Mechanical Project Manager within the M&E sector\n\n * Technically competent across mechanical building services installations\n\n * Experience delivering projects in the region of £100k to £1m range\n\n * Ability to manage both commercial and operational aspects of projects\n\n * Preference for candidates with a stable career background\n\n * Proactive, hands-on approach to project delivery\n\nWhat’s on Offer\n\n * £70,000–£85,000 salary\n\n * Car or car allowance\n\n * Bonus scheme\n\n * Long-term opportunity within a growing and well-respected business\n\n * Autonomy to manage projects with real ownership and accountability\n\nThis role would suit candidates currently working as:\n\nMechanical Project Manager, Senior Mechanical Project Manager, M&E Project Manager, Mechanical Contracts Manager, Mechanical Site Manager, Senior Mechanical Supervisor.\n\nNext Steps\n\nPlease apply online today, or contact Rob at David Leslie Ltd for an informal and confidential discussion.\n\nAbout David Leslie Ltd\n\nDavid Leslie Ltd is a family-run construction recruitment consultancy with over 20 years’ experience connecting professionals and employers across the UK. Specialising in the Building, Fit-Out, and M&E Building Services sectors, our approach is built on trust, integrity, and long-term partnerships, ensuring both clients and candidates receive a service that is personal, transparent, and expertly delivered

We are seeking an experienced and motivated Registered Manager to lead an additional new children’s residential care home in North West London. There are currently 2 established homes within the local area. This is an opportunity to take full operational responsibility for a home supporting young people with emotional and behavioural needs, ensuring high-quality care delivery in line with regulatory standards and best practice. The successful candidate will demonstrate strong leadership capability, sound knowledge of safeguarding frameworks, and a proven track record of achieving positive outcomes for children and young people. Key Responsibilities • Register with Ofsted as the Registered Manager and maintain full compliance with regulatory requirements., • Provide effective leadership, supervision, and performance management to the staff team., • Ensure the home operates in accordance with the Children’s Homes Regulations and Quality Standards., • Promote a therapeutic, child-centred culture that prioritises safeguarding and wellbeing., • Oversee care planning, risk assessments, and placement matching., • Manage budgets, resources, and occupancy levels effectively., • Develop and maintain strong partnerships with local authorities, families, and external professionals., • Lead inspections and implement continuous improvement strategies to achieve positive inspection outcomes. Essential Requirements • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), • Minimum 2 years’ experience in a management role within a children’s residential setting, • Strong working knowledge of safeguarding legislation and regulatory frameworks, • Experience managing Ofsted inspections, • Demonstrable leadership and staff development skills, • Full UK driving licence Desirable • Experience supporting young people with EBD (Emotional and Behavioural Difficulties), • Proven record of achieving “Good” or “Outstanding” inspection outcomes, • Therapeutic or trauma-informed practice training Personal Attributes • Resilient and emotionally intelligent, • Strong decision-making and problem-solving skills, • High level of professional integrity, • Ability to balance compliance, care quality, and commercial performance What We Offer • Competitive salary package, • Performance-related bonus, • Ongoing professional development, • Supportive senior leadership structure, • 28 days annual leave (inclusive of bank holidays), • Pension scheme Safeguarding Statement We are committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an enhanced DBS check and satisfactory references. If you are a dedicated leader passionate about improving the lives of vulnerable young people and ready to take the next step in your career, we would welcome your application

Recovery Worker We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Service in Harrow . Sounds great, what will I be doing? The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support . You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Work Pattern: Flexi (Flexi hours Monday – Friday, Core hours 10am – 4pm, Bank holidays not inclusive in holiday allowance) Full-time, PermanentFull Time Equivalent Salary: £28,373.74

Senior Category Manager Do you have the following skills, experience and drive to succeed in this role Find out below. Ready to take your buying career to new heights? Our client is a global leader in air services, and play a pivotal role in shaping the onboard retail experience for a leading international airline. This is your opportunity to own high-profile categories, influence strategy across multiple markets, and deliver a premium product range that reaches customers at 30,000 feet. Why this role? This isn't just another buying role. As a Senior Category Manager, you'll take full ownership of the fragrance, cosmetics, and tobacco categories across the UK, EU, and Switzerland-driving innovation, profitability, and customer satisfaction in a fast-paced, international environment. From sourcing standout products to negotiating high-impact commercial deals, you'll be at the heart of a retail operation that blends data, creativity, and global reach. What you'll be doing Own and deliver category strategies that maximise sales and profitability Curate compelling product ranges for onboard and pre-order retail Build and manage strong supplier partnerships across global markets Lead commercial negotiations to secure best-in-class pricing and terms Use data, trends, and insights to optimise performance and drive growth Collaborate cross-functionally with marketing, merchandising, and operations Ensure seamless product launches and availability across all channels What makes you a great fit 5+ years' buying experience in the beauty sector or similar A strong commercial mindset with a passion for product and performance Confident negotiator with a track record of delivering results Analytical thinker who thrives on data-driven decision making Skilled at managing multiple stakeholders in a dynamic environment A natural collaborator who can influence and inspire What you'll gain A hybrid working model with flexibility built in Exposure to international markets and global suppliers The chance to shape a high-visibility retail offering A fast-paced, innovative environment where your ideas matter Real ownership and impact from day one Ready for take-off? If you're commercially savvy, trend-driven, and ready to make your mark in travel retail, this is your moment. xrnqpay Apply now and help redefine the inflight shopping experience. BH35896

We are looking for a Head of Developer and Wholesale Services to lead our Developer Services, Wholesale, and Non-Household (NHH) customer operations. Reporting to the Director of Customer Experience, this is a senior, strategic leadership role responsible for elevating our D-MeX and BR-MeX performance, strengthening commercial outcomes, and delivering exceptional end-to-end experiences for developers and NHH customers. You will lead a function of approximately 60 colleagues, shaping a high-performing, customer-centric operation that balances commercial efficiency, regulatory compliance, and operational excellence. Ensure all your application information is up to date and in order before applying for this opportunity. The Role You will own the strategic direction and delivery of Wholesale Services, Developer Experience, and NHH customer performance. Youll set clear expectations, build strong partnerships across the business, and use data, insight, and governance to drive improvements, reduce complaints, enhance service quality, and deliver financially sustainable outcomes across AMP cycles. You will act as a visible leaderinternally and externallyrepresenting Affinity Water across industry bodies, influencing best practice, and ensuring we are recognised as a top-three performer in D-MeX and BR-MeX. Key Responsibilities * Set and deliver the Wholesale & Development Experience strategy, ensuring alignment to regulatory obligations, customer expectations, and corporate goals. * Lead performance across key measures including D-MeX, BR-MeX, NHH revenue collection, complaint reduction, PCC/demand reduction, and income assurance. * Manage commercial relationships with delivery partners, ensuring quality, compliance, and operational resilience. * Act as Affinity Waters external ambassador, influencing industry forums, NAVs, SLPs and Water UK committees. * Ensure full compliance with all regulatory licences, charging rules, codes, and competition law. * Provide financial leadership, managing a circa £20m annual budget (Totex-neutral approach across Opex and Capex). * Lead a function of ~60 FTE, fostering a high-performance culture built on accountability, collaboration, and continuous improvement. * Oversee customer experience, charging, revenue, governance, and risk, ensuring transparency, fairness, and trust. * Champion health, safety and wellbeing across the function, ensuring suppliers meet CDM standards and Affinity Water policies. * Participation on Emergency Controller standby rota About You Were looking for a decisive, strategic, and customer-focused leader with deep experience in Developer Services, NHH markets, or regulated customer operations. Essential Experience * Senior leadership in regulated, customer-facing environments * Strong understanding of Developer Services, NHH retail market, charging frameworks and regulatory expectations * Evidence of delivering customer experience improvements and strong MeX performance * Experience managing commercial partners and supply chains * Financial and commercial acumen, including revenue-focused operations * Outstanding communication and stakeholder influence, including senior forums Desirable Experience * Experience presenting to Executive and Board-level audiences * Track record in emerging or competitive market environments * Experience delivering operational change in complex or regulated settings Skills & Attributes * Customer-first mindset and strategic thinking * Strong judgement, decision-making, and problem-solving skills * Ability to inspire teams and lead change at pace * Confident, clear communicator with excellent written and verbal skills * Collaborative, relationship-focused leadership style Benefits * Salary circa £100,000 dependent on skills and experience * Car allowance * Minimum 2 days per week in our Hatfield office * Learning and development opportunities including mentoring, formal courses, and open learning resources * Entry into the Senior Manager bonus scheme * 2630 days annual leave, rising with service, plus the option to buy up to 5 extra days * A personal Celebration Day for a religious or cultural occasion important to you * Generous double-match pension scheme (company contribution capped at 12%) * Enhanced family policies including Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and paid Carers Leave * Menopause and Reasonable Adjustments policies * Access to our Wellbeing Centre for physical and mental health support * Discounts on retail, dental, and medical insurance through Tap4Perks * Up to 4 Affinity Days per year to volunteer in the community * Life Assurance Disability Confident As a Disability Confident employer, we offer interviews to disabled candidates who meet the essential criteria and opt in on the application form. If application numbers are very high, we will take a fair and proportionate number of disabled candidates through. A full job description is available from the Talent Acquisition team. xrnqpay Affinity Water is committed to building a diverse, inclusive workforce that reflects the communities we serve and where everyone can thrive.

WHO WE ARE: Please make sure you read the following details carefully before making any applications. VVB delivers sustainable mechanical, electrical and telecommunication engineering solutions with expertise and long-standing experience across Rail, Highways, Power, and Tunnels. Combining robust processes with specialist agility. Our approach to projects always takes into account the best interests of our clients, our people and our environment. VVB Website - VVB, our CORE values shape our behaviour and are apparent in everything we do. Not only are these values central to the entire VVB ethos, but each letter also represents a pillar of our company vision. CORE Values – – Care & Collaboration O – Opportunity & Ownership R – Responsibility & Respect E – Excellence & End Result Focus WHAT WE OFFER: • Competitive salaries and yearly appraisals, • Travel expenses to locations outside of your contracted location, • Perkbox giving you 24/7 access to perks, benefits, discounts and wellbeing tools, • 3 x Life Assurance covered under the VVB Group Life Assurance scheme, provided by Canada Life, • Private Medical Insurance scheme, provided by BUPA, inclusive of an online private GP, • Pension scheme (4% ER and 5% EE) The Anthro joint venture between Egis and VVB Engineering will provide comprehensive turn-key services for London's state-of-the-art HS2 gateway station at Old Oak Common. We have been awarded a multi-year contract to deliver MEPHFC (Mechanical, Electrical Public Health, Fire and Communications) systems works. WHAT WE ARE RECRUITING FOR: SENIOR DESIGN MANAGER (MEP) As a Design Manager, you will be a senior member of the team and will be required to support the Associate Director, who leads the MEPHFC team. You will lead and manage Engineers and be responsible for the production and delivery of MEPHFC designs. We are looking for someone who's dedicated, diligent, and driven, and will take this challenge head on, being an important part of a dynamic team with big ambitions. KEY RESPONSIBILITIES: • Lead and develop a high-performing team with clear vision and direction., • Manage internal/external resources to meet contract and client expectations., • Establish and oversee Technical Assurance processes per industry standards., • Control project programmes, address supply chain delays, and implement mitigations., • Ensure compliance with NR-L2-RSE-02009 through CEM and CRE governance., • Maintain high design standards, fostering a first-time-right culture., • Review designs to mitigate construction risks early., • Oversee engineering team's design outputs per British Standards & Eurocodes (GRIP 1-5 / RIBA 2-5 / ES1-3)., • Ensure 3D design coordination aligns with BIM Standards., • Manage CDM and CSM-REA requirements to minimize risks (ALARP)., • Track design progress and issue meeting minutes., • Handle RFI, TQ, and project communications (EWN, GC)., • Coordinate engineering activities for cost-effective, timely, and quality solutions., • Produce and distribute progress reports and dashboards., • Ensure consistency and compliance of engineering deliverables with industry standards., • Promote sustainable design, digital innovation, and knowledge sharing across projects., • Degree in Electrical/Mechanical Engineering and Engineering Council Professional Registration., • 5-10 years' experience in Engineering/Design Management, with 2+ years in the rail industry., • Proven experience managing multi-disciplinary rail project design and team leadership., • Strong skills in design coordination, integration, and assurance processes., • Ability to solve engineering problems, manage design interfaces, and ensure quality delivery., • Experienced in reviewing DRN comments, WPP, Form C/G/A/B, and other design reviews., • Commercially aware with a clear understanding of project scopes, requirements, and budget., • Effective leadership, mentoring, and team development abilities., • Communication, organisation, and collaboration with clients, stakeholders, and suppliers., • In-depth understanding of MEPHFC systems (technical, design, installation, and maintenance). VVB values the benefits of a diverse workforce and is committed to treating all prospective and current employees with dignity regardless of age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, sex or sexual orientation. xrnqpay All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Discovery is at the centre of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores. We are part of the TJX Family which includes TK Maxx, and Homesense in Europe and the UK and across the rest of the world you will find us as TJ Maxx, Marshalls, HomeGoods, Sierra and Winners. With variety comes plenty of surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Are you ready to Discover Different? About the team Our Store Design team brings our stores across Europe to life, ensuring they present the latest design and branding and support the wider need of the business, bringing innovations and ensuring key partners such as our Store operations and Merchandising teams are kept informed. From initial feasibility designs to manuals and creatives, the Store Design team provides the right look and layout, keeping the shopping experience positive for our customers. They also deliver huge value but with an eye on efficiency too, reducing costs but maintaining impact. About the role We're now seeking a 12-month undergraduate REVIT Technician Placement to join our retail designers creating block plans and fixture layouts as a part of our stores remodelling programme. With the support of a mentor and a supportive and highly experienced team around you, you'll develop your REVIT skills, creating store and fixture layouts which meet brand, operational and capacity requirements and identify store specific needs to ensure the shopping experience is positive. You'll also support with our store signage needs which align with our brand and support the fixturing deployed. You'll engage our Retail designers regularly, ensuring we maintain high standards and adapting to new requirements as they arise, supporting in the production of presentation materials to help bring our designs to life and enable our internal stakeholders are able to tune into their future retail space and experience. With no 2 stores the same, this placement will provide an excellent opportunity to learn, do meaningful work and contribute to real world programmes which directly support our customers and our business. About you You'll be working towards an Interior Design or Architecture degree and have a desire to work within the Store or Retail Design field. You're articulate, organized and enjoy working with a wide range of people, at times under time pressure. You're articulate with good interpersonal skills and you're curious too, asking questions both to clarify and learn. We're also open to post-graduates to apply for the role. Additionally: Working knowledge of AutoDesk REVIT 2015 or later and MS Office Studying for interior design / architecture or similar discipline Appreciation of the shopping traits of retail customers Understanding of common fixture design and visual merchandising principles Can visualize store design in 3D to appreciate use of signage and merchandising Our Process We plan to conduct a hiring process which helps us to learn about you and the skills you'll bring. In person Assessments are planned for the Summer . Here you'll also have a chance to visit our state of the art offices in Watford and meet the team. About the placement The placement is planned to start in September 26 and will conclude in August 27. You'll be assigned a mentor and report into a dedicated line manager throughout your placement ensuring you have the support you need to learn and be successful. You'll work closely with our other Early Careers hires in Property and you'll be given regular developmental access to our experienced team, including our Senior Leaders and Experts, all of which will help you develop more knowledge and skills in this field whilst complementing your degree. We'll also provide access to professional development throughout your placement. Initially, you should expect to spend much of your time in our offices in Watford although there is scope to move to a hybrid working model as you gain experience. Some travel around the UK and Europe is expected too. And finally Come and Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding the greatest deals and fantastic style. Best of all? They have a lot of fun doing it. We care about our culture, but we also prioritise the important things like competitive salaries, solid benefits and plenty of room to grow in your role. It's our way of empowering you to make your career here. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB TPBN1_UKTJ

A national education recruitment agency is seeking an Account Manager to manage and grow existing school relationships. The role focuses on ensuring high levels of service, identifying growth opportunities, and developing long-term partnerships with schools.

Every partnership you build helps strengthen Big Issue’s ability to invest in people and communities who need it most. This is a strategic, outward‑facing role at the heart of Big Issue Media’s growth. This isn’t just a commercial role — it’s an opportunity to shape the future of the UK�

Our specialist team is responsible for delivering the UK tax compliance and managing the client relationships for some of the largest UK & US Law Firms operating in the UK.This diverse and interesting client base provides an excellent platform for prospective candidates to further develop their tech

A socially driven media organization based in the UK seeks a Senior Commercial Partnerships Manager to drive high-value partnerships across various channels. Ideal candidates will have extensive experience in media partnerships and a track record of revenue generation, thriving in a role focused on

RRGHC is a leading healthcare recruitment agency committed to delivering high-quality, compliant staffing solutions to healthcare providers across the UK. We support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance. Job Summary We are seeking a proactive, results-driven Business Development Manager to grow our client base and revenue. You will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and promoting our healthcare staffing services to key decision-makers in organisations such as NHS trusts, private hospitals, nursing homes, and care providers. Key Responsibilities Business Growth: Identify, target and secure new clients within the healthcare sector, such as hospitals, clinics, care homes and community healthcare providers. Generate leads through networking, cold outreach, referrals, and industry events. Negotiate contracts, rates, and service agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics). Understand clients’ staffing needs, workforce shortages, and compliance requirements. Act as the primary point of contact for key accounts. Client Engagement: Lead meetings, presentations, and negotiations to convert prospects into long-term partners.Conduct regular client visits and service reviews. Contract & Tender Management Respond to tenders and framework agreements (common in healthcare staffing). Manage service level agreements (SLAs) with healthcare clients. Ensure compliance with healthcare staffing regulations and contractual obligations. Market Research & Strategy Monitor healthcare staffing trends, demand for nurses, and competitor activity. Identify opportunities in new markets, NHS trusts, private hospitals, and care home groups. Develop business development plans and sales forecasts. Collaboration: Work closely with internal recruitment and account teams to ensure seamless onboarding and service delivery. Communicate client needs such as: Nurses specialists, Shift patterns, compliance requirements. Ensure high quality candidates placements. Reporting: Maintain accurate records of client interactions, pipeline activity and sales outcomes. Revenue & Performance Management Achieve monthly/quarterly sales targets. Track KPIs such as client acquisition, revenue growth, and placement numbers. Prepare reports on business performance and pipeline opportunities. Skills & Qualifications Experience: Proven track record in business development, sales, or account management, ideally within healthcare staffing, recruitment, or a related service sector. Planning & Organisation: Strong organisational skills with the ability to manage multiple opportunities effectively. Professionalism: Understanding of healthcare compliance and professional standards is desirable. Sales & Business skills – Business development, Negotiation, Account management, Strategic planning. Healthcare Industry Knowledge- Understanding of nursing roles and healthcare staffing needs, Knowledge of healthcare compliance and regulations. Communication Skills - Relationship building, Client presentations, Stakeholder management What We Offer Competitive salary with performance-based incentives Part Hybrid Working. Supportive team environment and ongoing professional development

Project Manager Placement Programme - No Experience Required Our training will help you kick-start a new career in Project Management. We are recruiting for companies who are looking to employ our Project Management Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as training will be provided. You will also have the reassurance of a job guarantee upon completion of the training courses. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps, which can be finished in as little as 12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised Project Management courses by including Prince2 & Agile. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. Step 2 - Practical Training Now that you have learned all the theory it’s time to start applying that into practice so that you have the required experience to start within the industry. Our expert Project Manager tutor will provide you with 2 case scenarios for you to complete that will be based on real-world situations. You will be provided with the required guidance and support from your tutor so that you can successfully complete your projects which will be later added to your CV. Step 3 - Official exams At this final stage, we will prepare you to take your official Prince2 & Agile Foundation exams. The exams can be taken at one of the approved test centres across the UK or online conveniently from your own home. Guaranteed Job Placement At this point you will have fully completed our Project Management Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Project Management organisations, we are able to place you into an entry level role within your local area. You will be working as either a Project Coordinator or Project Administrator. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Project Management and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centres, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: About the Program Continuous improvement is abusiness strategy that involves the evaluation and revision of processes, methods and practices. The goal of continuous improvement is to make periodic changes to increase the efficiency, accuracy and effectiveness of business operationsusing key tools from Lean Six Sigma. What You'll Do As a 12 month placement, your main responsibilities will include: Participating in process improvement projects, leveraging Lean Six Sigma (LSS) methodology, including scoping, defining, prioritizing projects, identifying project metrics, developing control plans to ensure project delivers gains that are continuous and sustainable with results that are measurable and validated developing pilot plans as needed Responsible for supporting research that identifies improvement opportunities, including identifying, testing, and developing and implementing sustainable improvement strategies to improve productivity and efficiencies that supports current and future business needs Providing planning support using DMAIC (Define, Measure, Analyse, Improve, Control) project roadmap includes identifying project metrics, providing methods to validate project solutions, deliver measurable and validated results and develop control plans to ensure project gains are continuous and sustainable Serving as an internal consultant on assigned projects to assist with identifying improvement opportunities and providing recommendations that includes defining Voice of the Customer, overseeing data collection, analysis, testing Collaborating with TJX Europe departments where there is impact to operational efficiencies, analysing data based on metrics, providing quantitative and qualitative observations, and developing recommendations based on findingsWhat We're Looking For Working towards Bachelor's degree in Business Management/ Engineering/Science (preferred, not essential) Knowledge of Lean Six Sigma (LSS) and DMAIC methodology; LSSGreen and/or Yellow belt training an asset Demonstrated project management skills including structured project methodologies (i.e. determining needs, researching existing programs, etc.); utilizing multiple sources of information to develop well-structured business recommendations preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systems Good analytical and critical thinking skills to provide solutions; ability to leverage prior experience and adapt quickly to the changing work environment tomake effective decisions, revise business strategies to support the vision of the organization Demonstrated problem solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions Good organizational development skills including change management, time management; ability to implement and manage details, prioritize, multi-task and sometimes work under time pressure; ability to work independently with minimal supervision Excellent presentation, interpersonal and communication skills; ability to read, write and interpret information accurately. Ability to develop and build relationships with internal and external partners, influence team membersand help prioritize activities and resources to meet the organization's needs; build rapport and credibility to be a trusted advisor Demonstrated people management skills including coaching, providing advice and guidance to Associates to resolve issues/problems, evaluating performance and providing feedback to team members. Good understanding of financial planning, business tools and reports to make business recommendationsSkills/Knowledge Strong computer skills including MS Office - Word, Excel, PowerPoint, Access; VBA and SharePoint knowledge/experience an asset. Ability to analyze and interpret data using statistical software such as Minitab Demonstrated ability to deliver measurable results Problem solving ability- Lean or Six Sigma Interact and partner with all levels of the organization up to Manager and Manager of Project ManagementWhat we offer At TJX Europe, we believe in supporting our associates to thrive both professionally and personally. Here's what you can expect: Generous holiday allowance plus bank holidays Exclusive employee discounts at TK Maxx and Homesense Ongoing learning and development opportunities A collaborative, inclusive culture where your voice is valued Access to wellbeing support and resources Pension and life assurance schemes Opportunities to grow your career across our global business Hybrid working model with flexibility A vibrant, campus-style head office in the heart of Watford-featuring a subsidised canteen, onsite gym, free parking, and just a short walk from Watford Junction StationApplication Process Online application > Psychometric Online Tests > Online Video Interview > Assessment Centre or In Person Interview You must have the legal right to work in the country you are applying to. As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre OperationsSalary: Circa £60,000 plus £5,000 car allowanceLocation: Watford with hybrid working and regular travelHours: 35 hours per weekContract: PermanentClosing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and leadership You will play a key role in shaping operational systems, improving efficiency and ensuring services meet both current and future needs. About you We are looking for a confident and experienced leader with a strong track record of managing large, multi-site teams. You will have: Significant experience in multi-site operational management Strong leadership skills with a focus on coaching and team development Experience driving performance, analysing data and improving systems Knowledge of health and safety management and compliance Excellent communication and stakeholder management skills Strong organisational skills with the ability to manage complex workloads Confidence using IT systems including Microsoft Office A full driving licence and willingness to travel regularly Experience within a relevant sector is beneficial, but not essential. More important is your ability to lead complex operations and deliver results. About the organisation The organisation is a rescue and rehoming charity with four rehoming centres and six charity shops operating across the south of England. They are a charity that never stops caring for its animals and people, working towards a world where every pet thrives in a loving home. Other roles you may have experience of could include; Operations Director, Head of Operations, Regional Manager, Area Manager, Service Director, Head of Service Delivery, General Manager, Operations Manager Please note this role is advertised by the recruitment agency acting on behalf of the client, Not For Profit People

Senior Client Relationship Manager Ruislip, Middlesex £45,000 – £52,000 + generous bonus We’re currently partnering with a well-established, marketing-led agency to hire a Senior Client Relationship Manager into a key, growth-focused position. This is a fantastic opportunity for a commercially minded, consultative professional who enjoys developing existing client partnerships and driving organic growth, rather than focusing on new business acquisition. The Role This is a senior, highly client-facing position where you’ll take ownership of a portfolio of established accounts. The focus is on deepening relationships, identifying opportunities, and driving long-term commercial growth through a consultative approach. Working closely with an Account Director, you’ll lead strategic conversations with senior stakeholders, shaping solutions and positioning additional services where they add genuine value. You’ll be supported by a wider team who handle day-to-day coordination and delivery, allowing you to focus on relationship development and growth. Key Responsibilities Owning and developing senior client relationships across a portfolio of accounts Acting as a trusted advisor, building long-term, partnership-led relationships Driving revenue growth within existing clients through consultative engagement Identifying opportunities to expand scope, increase spend, and deepen collaboration Developing strategic account plans aligned to client objectives Leading commercial discussions and shaping tailored solutions Acting as the senior escalation point for key client issues Collaborating with internal teams to ensure high-quality delivery and client satisfaction Providing guidance and support to more junior team members What We’re Looking For Proven experience in a senior client relationship, account management, or consultative sales role Background in FMCG, media, or marketing environments Strong track record of growing existing accounts and increasing revenue Ability to build credibility and influence at a senior stakeholder level Commercially astute with a strategic, insight-led approach Confident communicator with a collaborative and measured style Why This Role? Clear focus on consultative, relationship-led growth (not cold new business) Opportunity to own and develop key client partnerships High level of autonomy with strong internal support Competitive salary and an attractive bonus structure Growing, marketing-led agency with a strong reputation If you’d like to find out more or have a confidential discussion, feel free to get in touch. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

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