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Senior SQL DBA Database Administrator / Developer • Full time 35 hours per week, Monday-Friday, • Fully office based., • Free city centre daily parking. (You will have your parking space), • Excellent benefits/perks., • Easily accessible from major Norwich City Centre bus routes., • 25 days holiday plus public holidays + up to 3 days Long Service entitlement, • Birthday day off, • Enhanced Workplace Pension, • Group Life Insurance, • Employee Assistance Programme – free access to wellbeing and support tools, • GP24 – free unlimited 24/7 access to a GP, • Training and development opportunities, • Electric vehicle charging points, • Fully air-conditioned offices, • Monday Motivation – Free treats on Mondays, • Access to discounted local bus travel Our client is looking for a Senior SQL DBA / Developer to join their IT Development team. Our client is a highly sought after employer, easily commutable to all transport routes. They have a strong emphasis on knowledge sharing, empowerment and creating relaxed working environment. Chill out areas, canteen, pool, table football, free fruit, free breakfasts plus lots more. This will be a highly interesting opportunity for a Senior SQL DBA / Developer who has also had exposure to C#, and SQL Server. In this role, you will • Provide essential support to the development and IT teams by offering advice, guidance, and quality assurance on database-related tasks., • A key part of the role will involve identifying and resolving non-performant SQL queries, ensuring smooth operations and high performance across our systems., • You will contribute to maintaining a reliable and secure SQL Server estate, ensuring it operates efficiently and securely, and the role will report to the Software Development Manager, working with the Lead DBA’s to fulfil the requirements of both internal and external customers. This is a fantastic opportunity for someone with a passion for databases and performance tuning to make a tangible impact. The ideal candidate will possess strong technical skills within a scalable environment and demonstrate the ability to design, implement, and maintain identity access. If you feel you fit the role please apply, we would be delighted to hear from you.

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you’ll have the tools and support to take the next step – and the one after that. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: • Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers., • Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships., • Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements., • Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance., • Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Join us, and not only we will offer you the freedom to explore your potential, but the opportunity to progress forward on your own career path. Ready to make your move?

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training, and mentorship, you’ll have the tools and support to take the next step – and the one after that. Our doors are open As a Graduate Management Trainee, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers. Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships. Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements. Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance. Leadership and Development: take the lead in mentoring, training, and developing your own team - with the opportunity to manage and promote others as you grow. Qualifications • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK or EU driving licence, but we do make accommodations for applicants who don’t drive due to a disability., • No drug or alcohol related offence on driving record within the last five years is permitted. Additional Information • Regardless of your socio-economic background, university attended, subject studied, and degree attained, we will always look at how you perform against our competencies and will judge you on that alone., • In accordance with current government guidelines, we are unable to offer sponsorship for this role as the role does not appear on the Home Office list of RQF Level 6 roles approved for sponsorship under the Skilled Worker system., • Please let us know about any accommodations you may need to participate in our recruitment process., • Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed., • This job posting is for applications within the following location(s): Norwich/Lowestft/Great Yarmouth

R13 Recruitment are supporting a nationally recognised organisation in their search for a Systems Implementation Project Manager to join their Head Office function. This is an exciting opportunity for an experienced project professional to play a key role in delivering a major business transformation programme, leading the implementation of a new CRM platform and supporting operational change across a nationwide remit. This role will suit someone who enjoys combining project management, process improvement, stakeholder engagement and technology implementation within a commercially focused environment. Working closely with senior leadership and technology partners, you will be instrumental in shaping future ways of working and driving meaningful business change. Full-time, Monday to Friday, 8:30am – 5:00pm, based at the company's Norwich Head Office 4 days a week and Fridays from home. Salary is £45,000 - £55,000 depending on experience. Please note: this role will involve regular nationwide travel. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further. The Company This established organisation has built a strong reputation as one of the UK's leading providers within its sector. With ambitious plans for future growth, the business is investing heavily in systems, technology and operational excellence to enhance efficiency, improve customer experience and support wider business success. Benefits • Competitive salary package, • Opportunity to lead a high-profile business transformation project, • Nationwide exposure across wider business operations, • Supportive and collaborative leadership team, • Ongoing professional development opportunities, • Long-term career progression within a growing organisation, • 25 days holiday + bank holidays The Day to Day • Leading the implementation and rollout of a new CRM platform nationwide., • Working closely with senior stakeholders to define and develop new business processes and operational best practices., • Mapping customer journeys, user journeys and operational workflows to support system implementation and business improvement., • Managing technology partners and third-party suppliers throughout project delivery., • Developing and maintaining project plans, timelines and implementation roadmaps., • Collaborating with pilot sites to test, refine and optimise systems and processes ahead of wider rollout., • Gathering requirements, evaluating solutions and supporting the implementation of technology that drives operational efficiency., • Creating standard operating procedures, process documentation, user manuals and training materials., • Leading stakeholder engagement activities to secure buy-in and support successful change adoption., • Delivering workshops, meetings and training sessions with stakeholders., • Monitoring project performance, reporting progress and identifying risks and mitigation plans., • Tracking commercial and operational outcomes to demonstrate the effectiveness of implemented changes., • Researching industry best practice and identifying opportunities for continuous improvement., • Supporting stakeholders with operational changes and embedding new ways of working., • Preparing presentations, reports and communications for leadership teams and key stakeholders. You Will Have / Be • A minimum of 3 years' experience within a project management, business transformation or systems implementation role., • Demonstrable experience delivering organisation-wide change initiatives., • Proven experience managing CRM, ERP or business systems implementation projects., • Strong stakeholder management skills with experience engaging senior leaders, operational teams and external suppliers., • Excellent project planning and delivery capabilities., • Experience creating process maps, SOPs, training materials and operational documentation., • Commercially minded with the ability to balance strategic objectives and practical implementation., • Strong analytical and problem-solving skills., • Excellent written and verbal communication skills., • Highly organised with exceptional attention to detail., • Confident influencing and negotiating with stakeholders at all levels., • A proactive and adaptable approach with a continuous improvement mindset. How to Apply To hear more details about this fantastic opportunity, please submit your CV to Rebecca Headden – Business Director, for consideration. If you do not hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful on this occasion.

The John Innes Centre (JIC) is one of the world’s leading research institutes in plant and microbial science. At the centre of its long-term strategy sits the Next Generation Infrastructure (NGI) Programme, a major publicly and privately funded capital and transformation programme with the Sainsbury Laboratory (TSL) that will redefine how world-class science is delivered at the Norwich Research Park. NGI is an ambitious, multi-year £400m+ programme that brings together significant capital investment and complex organisational change. Its most substantial element is the development of a new laboratory and enabling infrastructure that will bring together researchers from JIC and TSL into a flexible, future-ready environment, purpose-built for collaboration, discovery and global scientific impact. Enabling projects are already underway and, with the main laboratory project set to be delivered over the next five years, the programme will create facilities that support advanced research, training, teaching and learning, while acting as a national and international hub for plant and microbial science. The NGI Benefits Manager will play a critical role in ensuring that the Programme delivers clear, measurable and sustained value. Acting as the single point of accountability for benefits management, the role will establish and embed a comprehensive, end-to-end framework that links investment decisions to realised outcomes. Working closely with the NGI Programme Director, Senior Business Change Manager and SRO, the postholder will ensure that benefits are clearly defined, prioritised, measured and actively managed across all workstreams. The postholder will also lead the development of outcomes-focused KPIs, oversee benefits reporting to internal and external stakeholders, and ensure that benefits are sustained beyond programme completion, meeting the expectations of government and funding bodies. The successful candidate will be an experienced benefits professional with a track record of leading benefits management within large-scale, complex transformational change programmes. You will bring expertise in establishing benefits frameworks, defining measurable outcomes and embedding benefits across programme delivery and organisational change, in line with investment requirements. Experience of benefits realisation for change programmes in scientific, academic, infrastructure or similarly complex environments will be advantageous, although not essential. This is a rare opportunity to play a key role in one of the most significant scientific infrastructure programmes in the UK, make a major impact in the region, and deliver a legacy that will underpin scientific excellence for decades to come. The role is offered on a flexible, hybrid work pattern approach. Further information about the NGI Programme, role and recruitment process can be viewed via the candidate brochure on the following link: Benefits Manager To arrange a confidential discussion, please contact our retained search advisors at MRG: Ben Duffill – ben.duffill@mrgglobal.com Nick Coppard - nick.coppard@mrgglobal.com Applications should consist of a CV and supporting statement and should be submitted via our website here. Should you have any questions regarding the application process, please contact Kelley Brown (Kelley.Brown@mrgglobal.com)

The John Innes Centre (JIC) is one of the world’s leading research institutes in plant and microbial science. At the centre of its long-term strategy sits the Next Generation Infrastructure (NGI) Programme, a major publicly and privately funded capital and transformation programme with the Sainsbury Laboratory (TSL) that will redefine how world-class science is delivered at the Norwich Research Park. NGI is an ambitious, multi-year £400m+ programme that brings together significant capital investment and complex organisational change. Its most substantial element is the development of a new laboratory and enabling infrastructure that will bring together researchers from JIC and TSL into a flexible, future-ready environment, purpose-built for collaboration, discovery and global scientific impact. Enabling projects are underway and, with the main laboratory project set to be delivered over the next five years, the programme will create facilities that support advanced research, training, teaching and learning, while acting as a national and international hub for plant and microbial science. Reporting to the Chief Operating Officer as Senior Responsible Owner, and working closely with the NGI Programme Director and senior leadership team, the Senior Business Change Manager will play a critical leadership role within the programme, ensuring that large-scale investment in infrastructure and facilities delivers meaningful, sustained organisational transformation across JIC and its partners. The role will be responsible for developing and delivering a coherent business change and adoption strategy, ensuring that change is aligned to programme delivery, organisational priorities and long-term outcomes. In this influential role, you will lead stakeholder engagement and impact assessment across the organisation and its partners, ensuring alignment and maintaining confidence through transformation. Reporting and governance are also key aspects of the role, working closely with the PMO to provide clear insight into organisational readiness, risks and benefits realisation. The successful candidate will be an experienced and credible change leader with a proven track record of delivering large-scale, complex transformation programmes. You will bring expertise in organisational readiness, benefits realisation and stakeholder alignment, alongside experience of integrating change with programme governance and measurable outcomes. The individual will be highly effective at influencing senior leaders and navigating complex stakeholder environments, with the ability to build consensus and maintain trust through change. Experience within scientific, academic, clinical or similarly complex settings—and in programmes linked to infrastructure or estates transformation—will be highly valuable, although not essential. This is a rare opportunity to play a key role in one of the most significant scientific infrastructure programmes in the UK, make a major impact in the region, and deliver a legacy that will underpin scientific excellence for decades to come. Whilst on-campus presence is essential for stakeholder engagement, the role is offered on a flexible, hybrid work pattern approach. Further information about the NGI Programme, role and recruitment process can be viewed via the candidate brochure on the following link: Senior Business Change Manager To arrange a confidential discussion, please contact our retained search advisors at MRG: Ben Duffill – ben.duffill@mrgglobal.com Nick Coppard - nick.coppard@mrgglobal.com Applications should consist of a CV and supporting statement and should be submitted via our website here. Should you have any questions regarding the application process, please contact Kelley Brown (Kelley.Brown@mrgglobal.com)

Senior Building Surveyor – Norfolk – Housing Association £49,860 + Car Allowance 37 Hours per Week Permanent An established Housing Association in Norfolk is looking to recruit a Senior Building Surveyor to join their Asset Management team on a permanent basis. This role will lead a team of surveyors delivering condition surveys, responsive repair inspections, and disrepair investigations across the organisation’s housing portfolio. This is an excellent opportunity for an experienced surveying professional with strong technical knowledge and leadership skills to play a key role in improving housing standards and resolving complex property issues. Overview of the role The Senior Disrepair Surveyor will oversee a team responsible for condition surveys, defect diagnosis, and responsive repairs inspections. The role will also support legal disrepair cases, ensuring accurate technical assessments and clear repair specifications to help resolve cases effectively. You will work closely with the Asset Management team, contractors, and residents to ensure works are delivered safely, compliantly, and to a high standard, while contributing to long-term asset planning and data accuracy across the housing stock. Responsibilities • Lead, manage and develop a team of surveyors delivering inspections and condition surveys, • Oversee the delivery of the rolling stock condition survey programme, • Diagnose building defects including damp, mould, and structural issues, • Provide technical oversight of responsive repairs surveys and repair specifications, • Undertake inspections relating to housing disrepair cases and prepare schedules of works, • Ensure asset data is accurate and maintained to support long-term investment planning, • Carry out pre, in-progress and post inspections to ensure quality and compliance, • Liaise with tenants, contractors and internal teams to coordinate works and resolve issues, • Monitor contractor performance and ensure value for money, • Ensure compliance with health & safety, building regulations and housing legislation Requirements • Degree, HNC, or equivalent qualification in Building Surveying or similar, • Significant experience in residential surveying within social housing or a similar environment, • Strong knowledge of building construction, defects and repairs diagnostics, • Experience dealing with housing disrepair cases and property inspections, • Previous experience supervising or managing technical staff or surveyors, • Knowledge of housing compliance areas such as HHSRS, damp & mould, fire safety and asbestos, • Strong communication skills and ability to work with residents and contractors, • Full UK driving licence and access to a vehicle Contact: James Glover at Service Care Solutions on 01772 208967 or via email at james.glover@servicecare.org.uk

Project Manager | Tech4Good | £60-80k | Hybrid (1 day in Norwich) We have an exciting opportunity for a Project Manager to join a fast-moving business delivering complex hardware-enabled products and services that make a real impact. The Project Manager will drive end-to-end delivery of software, IT and hardware development projects, working across new product releases, business improvement initiatives, procurement & supplier coordination. Location: Hybrid – 1 day per week in Norwich Salary Package: £60-£80k (no bonus) Sponsorship: Not applicable The Project Manager will report into the Programme Director, working closely across operations and manufacturing teams, while engaging with internal stakeholders and external suppliers. The Project Manager will: • Lead end-to-end delivery of hardware-enabled, software and IT products from concept through to live service, • Coordinate cross-functional teams including operations, manufacturing, procurement, supply chain, • Manage new products introduction & drive internal business improvement initiatives, • Manage supplier relationships and stakeholder communication The Project Manager must have: • Experience delivering complex projects across hardware, software, and operational environments, • Strong IT background, • Project management qualification (e.g., Prince2, Agile PM), • Excellent stakeholder management

Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy. Why?Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach. What we doAt MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently. Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide. We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable. But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be. If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background. Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal. 🌔 About the Opportunity In this exciting new role, you will take full ownership of MoonPay's MoonBase in Shoreditch, London. You'll have the unique opportunity to curate a space for the London team, a home away from home, where the snacks are aplenty and the vibes are on point. We’re looking for someone passionate about delivering an exceptional experience - someone who thrives on getting things done. While the primary focus will be shaping a great office experience, driving utilization, and fostering social engagement, the broader remit of this role will also include facilities management, and event planning. 🚀 What you will do · Oversee facilities and office management for our MoonBase in London· Address maintenance and repair needs via the facilities ticketing system· Act as the primary liaison with onsite teams (building management, housekeeping etc) and vendors· Ensure communal areas (kitchens, meeting rooms etc) are consistently stocked with supplies· Administration of global access controls for MoonBases, including events and lunch allowances· Vendor and contract management· Collaborate with the Facilities and IT/TSS teams to support global MoonBase locations, including accessibility, office moves, renewals, setups, and closures· Plan and execute in-person and virtual events for MoonPay globally· Play an active role in the global Health & Safety program, ensuring compliance with legislative requirements, addressing gaps and implementing resolutions· Planning and coordinating off-sites, team meetings, and other meetings as required· Other ad hoc projects, tasks, research and requests as needed 💻 What you will be working with/on You will oversee the seamless operation of our London MoonBase in Shoreditch while supporting global locations. Your responsibilities include daily office operations, maintenance, and space optimization. Leveraging your expertise in London’s top venues, you’ll coordinate in-person and virtual events, including team offsites. As the primary point of contact for all things London, you’ll collaborate with teams on vendor management, new location planning, office closures, and lead the UK health and safety program. 🧑‍🚀 About You · You have experience in office and/or facilities management, supporting both onsite and remote locations· You have strong knowledge of OSHA regulations and health & safety requirements across the UK.· You have a background in events coordination · You have a high sense of urgency with an innate drive to respond and take action quickly· You have exceptional organizational and time management skills, with strong attention to detail and a proven ability to take ownership of multiple projects.· You have excellent written and verbal communication skill· You have the ability to exercise strong business judgment, meet deadlines, and balance multiple requests. Excellent problem solving skills, with an ability to recognize opportunities and develop ways of addressing them· You have strong interpersonal skills and ability to quickly build rapport with internal and external partners· Ability to travel as needed· Knowledge of the crypto space and blockchain technologiesWe’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values: B - Be HungryL - Level UpO - Own ItC - Crypto CuriousK - Kaizen What’s in it for you💰Competitive salary package 🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay 📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards 🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) 🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours 🩺 Private Healthcare benefits: To protect you and your loved ones 🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought 📚 Annual training budget: We support your training journey every step of the way 🪑 Home office setup allowance: Create the home office of your dreams 👛 Remote working allowance: Those working fully remotely get a little extra for utilities 💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN 💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC ✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons 🚀 Working in a disruptive and fast-growing company where excellence is rewarded What’s it like to work at MoonPay? At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the _ and consistently strive to provide an environment where everyone feels they can their best work. Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy. Commitment To DiversityResearch has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot. Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance. At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of _ is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process. Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.

At an exciting stage of transformation, the function is reshaping assurance structures and processes to boost efficiency, strengthen controls, and prepare for UK Corporate Reform. As a vital second line of assurance, the team is dedicated to safeguarding the integrity of Internal Controls over Financial Reporting (ICFR). Client Details The client are a global, FTSE 100 Listed business with offices in Preston. Description The Financial Assurance Manager will be responsible for; • Leading and supporting the planning and delivery of a portfolio of audit assignments, ensuring delivery against agreed targets and timelines in-line the annual audit programme, • Conduct control reviews across business areas, engaging with control owners and stakeholders to assess control performance, • Utilise data analytics and visualisation tools to identify anomalies and exceptions, directing assurance work and providing meaningful insights, • Apply critical thinking to identify control weaknesses, determine root causes, and agree on value-added recommendations, • Present audit findings to senior management, ensuring observations are evidence-based, clearly articulated, and effectively communicated to stakeholders, • Produce high-quality, professional audit reports in line with internal guidance and standards, • Monitor and track management responses and implementation of agreed actions to ensure timely and effective resolution, • Lead and support activities that drive continuous improvement within the business, including the review of the systems, toolsets and processes to enhance the efficiency and effectiveness of assurance work performed Profile The successful Financial Assurance Manager should be; • Qualified accountant (CIMA/ACCA/ACA) with experience in financial audit, assurance, and risk gained within professional practice, • Background in auditing financial controls and IT systems, with awareness of the relationship between technology, risk, and control, • Proven ability to manage and deliver a portfolio of audit engagements from planning through to reporting, including liaison with key stakeholders, • Proficient in using data analytics to support audit testing and draw insights, with clear and effective presentation of findings to senior audiences Job Offer The Financial Assurance Manager will receive; • Salary of up to £60,000 DOE,, • Bonus,, • Competitive pension contribution,, • Work from home 2-3 day per week,, • Excellent Progression

Senior Business Central Developer Tech Stack: Microsoft Dynamics 365 Business Central | AL Extensions | APIs | Azure Are you an experienced Business Central Developer ready to lead impactful projects? We’re looking for someone with strong technical skills and a passion for delivering real business value. Join our team to design and implement Microsoft Dynamics 365 Business Central solutions for a wide range of clients, from SMEs to global enterprises. What You’ll Be Doing • Designing, developing, and delivering Business Central solutions, • Engaging directly with clients to understand business goals and translate them into system functionality, • Building and maintaining integrations via APIs, web services, and third-party tools, • Creating clear technical documentation and maintaining high coding standards, • Mentoring junior developers and supporting team knowledge-sharing, • Keeping up with the latest Microsoft technologies and best practices What You Bring • 5+ years of experience developing in Microsoft Dynamics NAV/Business Central, • Proven expertise with AL extensions and system customisations, • Strong functional understanding of Business Central modules, • Knowledge of system integrations and third-party connectors, • Familiarity with Azure Services is a plus What We Offer • Competitive salary based on experience, • Generous annual leave, including your birthday off, • Critical Illness and Death in Service cover, • Pension scheme available from day one, • Electric Vehicle Salary Sacrifice Scheme, • Employee Assistance Programme and mental health support, • Microsoft certification training and career development, • A digitally innovative and forward-thinking work environment, • Access to the latest Microsoft tools and technologies If you're ready to take your next step in a dynamic and supportive team, we’d love to hear from you.

Job Title: Senior Designer Location: Remote, UK Reports to: Director of Marketing Work schedule: Mon – Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: We’re looking for a highly versatile Senior Designer to join the VitalHub UK marketing team — someone who can bring creative ideas to life across multiple formats and channels. This role suits a designer who thrives in a fast-paced environment, can work collaboratively, and upholds the global brand’s visual identity while contributing to its evolution. The ideal candidate will be equally comfortable producing marketing collateral, web assets, UI/UX product visuals, and motion/video content, while maintaining a consistent and cohesive brand experience. Your Responsibilities: • Develop and maintain VitalHub’s visual identity across print, digital, and video content., • Produce marketing collateral, such as brochures, presentations, event stands, and campaign materials etc., • Design and manage exhibition/stand visuals, collaborating with external vendors where necessary., • Lead or support UI/UX design tasks for web and product interfaces., • Create high-quality motion graphics, animations, and video content for marketing campaigns, social media, and product showcases., • Work collaboratively within the marketing team and product teams to ensure creative alignment between marketing collateral and products., • Manage multiple projects simultaneously, meeting tight deadlines without compromising quality., • Contribute to the creative direction and visual consistency of the brand across all mediums. Essential Experience: • Extensive professional experience in graphic design, ideally as an in-house designer., • Strong portfolio showcasing branding, motion, and digital work., • Proficiency in Adobe Creative Cloud, particularly After Effects, Premiere Pro, Illustrator, Photoshop, and InDesign., • Experience designing for both print and digital platforms., • Competence with UI/UX design tools such as Figma, XD, or similar., • Strong understanding of brand systems, typography, layout, and storytelling through design., • Ability to work collaboratively and under pressure, managing multiple deadlines., • Strong communication and presentation skills., • Eye for detail, with a quality-first mindset. Nice to Haves: • A Bachelor’s degree in a design-related field (2:2 or above), • Experience with corporate or global brand communication., • Experience working in tech or healthcare environments., • Knowledge of 3D or motion compositing tools (e.g. After Effects, Blender, Cinema4D)., • Passion or an interest in AI and how it can be integrated to enhance and optimise a brands’ visual delivery., • Capture and edit photography/videography for events and promotional use. Personal Qualities: • Tenacious and solution-focused — sees every design request as a challenge to overcome., • Curious about the latest design trends and tools., • Adaptable and quick to learn new methods or technologies., • Balances creativity with practical delivery., • Team-oriented with a proactive, can-do attitude. What do we offer: • Remote & flexible working, • 25 days holiday plus Bank Holidays, • Support to grow through professional learning & development courses!, • Employee Assistance Programme, • Inclusive approach to Diversity, Equity & Inclusion, • Events – networking and social, • PDP – progression & internal career opportunities, • Death in Service, • Regular training workshops Our Interview Process: • Initial screening call with the Talent Team, • Virtual Interview with the Director of Marketing, • Virtual Interview with the Director of Marketing & Head of HR – scenario based technical assessment As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

Design Engineer - Homebased Why Clymac? Are you passionate about safety and security? Since 1992, Clymac has been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients. At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you! Clymac’s Design Engineers We are seeking an experienced and enthusiastic Design/Estimating Engineer to join our fast-paced design and estimating team. In this role, you will be responsible for producing accurate and compliant fire alarm system designs and cost estimates, supporting both pre-sales activities and project delivery. This position requires a strong technical understanding, attention to detail, and the ability to work collaboratively with internal teams and clients to deliver tailored, cost-effective solutions. • Lead the design and development of fire alarm system proposals, ensuring compliance with all relevant standards and regulations, including BS 5839, CDM regulations, and other applicable codes., • Proven ability to manage relationships and communicate effectively with Mechanical & Electrical (M&E) contractors, ensuring projects are delivered to the required standards and timelines., • Manage multiple design projects simultaneously, effectively prioritising workloads based on project deadlines and business needs., • Act as a customer-facing technical expert, working alongside Business Development Managers to present and deliver tailored design proposals., • Collaborate closely with Project Managers and installation teams to assess and negotiate installation costs for supply, installation, and commissioning projects., • Ensure all designs and proposals are accurately costed, aligned with company margin expectations, and appropriately approved and signed off prior to release., • Guarantee all quotations and designs are fully compliant with current legislation and industry standards, maintaining technical accuracy and integrity., • Deliver exceptional customer service by managing design enquiries efficiently—gathering and assessing necessary information, and responding promptly to client needs., • Provide ongoing technical support, guidance, and mentorship to team members, while coordinating with other internal departments to ensure cohesive project delivery., • Oversee the administration of current enquiries, including the preparation of project handover documentation and maintenance of the SRM system. Who We’re Looking For In addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team_, for this specific opportunity, we are looking for candidates who also offer, • Proven experience as a Fire Alarm Design Engineer, ideally supported by an FIA Design Qualification or equivalent industry certification., • Previous experience in a similar role, with a track record of liaising effectively with end users, contractors, and other stakeholders throughout the project lifecycle., • Proficient in AutoCAD, with the ability to produce accurate, standards-compliant system designs., • Excellent communication and interpersonal skills, with a strong focus on delivering outstanding customer service., • Full, clean UK driving licence, enabling site visits and client meetings as required., • Professional, relationship-driven approach, with the ability to build and maintain strong working relationships both internally and externally. Our Commitment to Attracting, Rewarding & Retaining Talent We’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure. • Competitive Salary – £45,000 per annum, DOE, • Pension Plan – Helping you invest in a secure financial future, • Life Assurance – Peace of mind with coverage at 4x your annual salary, • Generous Holiday Allowance – 25 days paid leave plus all bank holidays, giving you time to recharge, • Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits, • Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most, • Employee Recognition Programme – Celebrating your hard work and achievements throughout the year, • Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business A Little More About Clymac At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care. Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry. Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client. Our Businesses Include: • Alarm Communications acl.uk.com/careers, • Clymac clymac.co.uk/careers, • FAFS Fire & Security fafsfireandsecurity.com/careers, • Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/, • Morgan Fire Protection morganfire.co.uk/recruitment/, • Marlowe Smoke Control marlowe-aov.co.uk/careers/, • Marlowe Fire & Security marlowefireandsecurity.com/vacancies/ Equal Opportunities At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives Right to Work Regrettably, we are unable to offer Right to Work Sponsorship. If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.

Infopro Digital, the B2B group specialising in information and technology, is currently looking for a UK Senior Sales Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. The UK Senior Sales Manager will be responsible for leading, motivating, and managing the daily activities of the UK Commercial Team, covering both new business development and account management. The role ensures consistent execution of the commercial strategy, delivery of revenue targets, and high standards of customer engagement across the UK market. Working closely with the AUKUS Commercial Director, the UK Senior Sales Manager will translate strategic objectives into actionable plans, drive performance, and embed strong sales discipline, forecasting, and account management practices. • Lead, coach, and manage the UK Commercial Team, encompassing new sales and account management functions, • Set clear objectives, priorities, and performance expectations for the team, • Conduct regular one‑to‑ones, pipeline reviews, and performance reviews, • Support recruitment, onboarding, and development of commercial team members, • Foster a high‑performance, collaborative, and customer‑focused culture, • Drive new business acquisition in line with UK and broader AUKUS targets, including managing your own sales targets and those of the wider team, • Oversee opportunity management from lead qualification through to close, • Ensure consistent use of CRM tools for pipeline management and reporting, • Support complex or strategic sales opportunities where senior involvement is required, • Ensure structured account management practices are applied across key UK customers, • Drive account retention, growth, and cross‑sell / upsell opportunities, • Oversee customer engagement plans and ensure high levels of customer satisfaction, • Act as an escalation point for key customer issues when required, • Own UK sales performance against revenue, margin, and activity targets, • Deliver accurate sales forecasting and pipeline reporting to the AUKUS Commercial Director, • Monitor KPIs and take corrective action where performance is off‑plan, • Contribute to budgeting and commercial planning processes, • Execute the UK commercial strategy in alignment with AUKUS objectives, • Work closely with marketing, product, operations, and finance teams, • Provide market insight, competitor intelligence, and customer feedback to senior stakeholders Skills & Experience – Desirable • Experience in data, automotive, SaaS, or subscription‑based businesses, • Exposure to multi‑region or matrix organisations, • Experience working with senior or strategic customer accounts, • Personal Attributes, • Results‑driven with a hands‑on leadership approach, • Highly organised with strong prioritisation skills, • Collaborative and able to influence across functions, • Resilient, adaptable, and comfortable in a fast‑paced commercial environment, • Customer‑centric mindset with strong commercial judgement, • What Success Looks Like, • Consistent over‑achievement of UK revenue and growth targets, • A motivated, high‑performing commercial team with clear accountability, • Accurate forecasting and disciplined pipeline management, • Strong customer retention and account growth, • Effective alignment between UK execution and AUKUS commercial strategy, • Generous base salary, • Bonus structure based on company and personal performance, • 25 days annual holiday (rising to 30 days), • Birthday day off, • 2 volunteer days, • Life Assurance (4× salary from Day 1 of employment), • Group pension scheme, • Employee Assistance Programme, • Cycle to Work, gym discounts and more, • Health cash plan, • Enhanced family‑friendly policies, • Employee referral scheme, • Wellbeing tools and resources, • Comprehensive product training and ongoing support from the Manager and the wider Haynes Group team At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

A leading UK infrastructure organisation is seeking an experienced Lead ECC Project Manager to join their team in Peterborough/Norwich and play a key role in delivering a major capital investment programme. Responsibilities of Lead ECC Project Manager:. Provide day-to-day leadership and development

Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? Portakabin are looking for an experienced Commercial (B2B) People Manager to join our successful team to cover the East midlands -Nottingham Area (Nottingham, Derby and Leicester). You must live within this region and be able to travel throughout it and also stay overnight at National locations if required. As an experienced Commercial (B2B) People Manager, you will lead a team to achieve commercial targets in support of the Business Unit commercial strategy. *Exceptional People Management Experience Essential - Your remit will be to coach the team in the field and also support in the office to maximise performance, achieve targets, drive strong customer engagement and deliver an excellent customer experience*. Role Details: Annual salary up to 55,000 - dependent on skills and experience. Travelling weekly covering the Nottingham/Derby/Leicester Area. Uncapped Commission Permanent Company Car Full UK Driving Licence Eligible for Private Medical Scheme Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year. People Management. Develop team members by ensuring they have the skills required to perform their duties and providing targeted coaching to maximise individual and team performance. Hold regular conversations with individuals and teams to set clear expectations, promote accountability and sustain high performance standards. Plan and allocate commercial activity to the area to deliver commercial targets, grow market share and maximise EBITDA potential. Collaborate with wider teams to deliver excellent customer service and product quality from order win through the entire customer journey, ensuring a seamless and high-quality customer experience. Maintain strong internal relationships and work with the Regional Project Manager to programme and manage delivery expectations with customers. Promptly resolve any service issues that could impact customer satisfaction, escalating when necessary. Coach team members to win new business, grow existing customer accounts and maintain a strong pipeline with high conversion rates. Manage and develop Key accounts and close larger opportunities within this region supporting the commercial team to enter into contract with clients Identify and implement commercial improvements that increase efficiency, enhance competitiveness and elevate the customer experience. Ensure compliance with company policies, governance standards and all legal and regulatory requirements. Must have a background in B2B sales with a track record of delivering results - ESSENTAIL. Strong experience of people management and developing commercial teams - ESSENTAIL. Educated to degree level, or equivalent relevant commercial experience. Minimum GCSE (or equivalent), including maths and English. Experienced in selling and a confident negotiator with good influencing skills. Demonstrated the ability to manage a wide customer account base effectively. Demonstrated ability to identify and convert new business opportunities. Commercially aware, keeping up-to-date with competitor activities and market trends. Track record of delivering efficiency improvements. Proficient in using Microsoft Office including MS Excel, Word and PowerPoint. NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. Contributory pension including life insurance benefit A range of dedicated health and wellbeing services Cycle to Work Scheme Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!) Learning & development opportunities and resources Opportunity for career progression A chance to give back to your community with an annual volunteering day

Freebridge Community Housing is looking for a Head of Development to lead their new build programme, ensuring the delivery of high-quality homes across Long Stratton and King’s Lynn. With a competitive salary of £81,500, the position offers generous holiday leave, employee discounts, and health s

Job Title: Construction Director (Build) Location: Site Based - Norfolk Salary: £125,000 per annum + £7,000 car allowance + bonus Hours: Monday to Friday, 8am - 5pm (40 hours) Type: Permanent We are working with a leading construction company delivering major, high-value building projects across the UK. They are now seeking an experienced Construction Director to take full responsibility for the successful delivery of a large-scale project in Norfolk. This is a senior leadership role, overseeing all site-based construction activity, ensuring programme certainty, commercial control, and the highest standards of safety, quality, and delivery throughout the project lifecycle. Key Responsibilities: In this role, you will lead the construction phase from PCSA through to completion, ensuring all project elements are effectively coordinated and delivered. You will: Lead site delivery strategy, working closely with design, commercial, planning and engineering teams to ensure seamless execution from Stage 4 design onwards Oversee procurement activity, supporting subcontractor selection, scope definition, and commercial review to ensure project requirements are fully met Drive programme performance, ensuring sequencing, planning and production controls are robust and actively managed Take overall responsibility for site safety, quality and environmental standards, ensuring full compliance with legislation and company procedures Allocate clear responsibilities across subcontractors and internal teams to ensure accountability and effective delivery Continuously monitor performance and drive improvements across delivery, safety, and commercial outcomes About You: Looking for a highly experienced construction leader with a strong track record delivering major building projects, typically £150m+ in value. You will bring: Proven experience in senior delivery roles such as Construction Director or Senior Project Manager on large-scale build projects Strong understanding of construction sequencing, programme control, and complex project delivery Experience managing multi-disciplinary teams during the construction phase Background in large commercial or mixed-use building projects Degree-qualified (or equivalent industry experience), ideally with MCIOB or similar professional accreditation Strong leadership skills with the ability to drive performance, safety, and collaboration across large site teams What's on Offer £125,000 basic salary £7,000 car allowance Performance-related bonus Senior leadership position on a flagship UK project Opportunity to work with a leading construction company on major developments If you're an experienced construction leader looking to take ownership of a landmark project and drive delivery at scale, this is an excellent opportunity to step into a high-profile role with significant responsibility and impact

Our Water sector client are seeking a Senior Project Manager to lead delivery and contract management/administration across their alliance delivery on AMP8 on permanent basis with hybrid working available our of Peterborough or Norwich offices. In this role, you will be responsible for the commercial and contractual management of NEC3/NEC4 PSC and ECC contracts, overseeing a significant portfolio with a minimum value of £600 million. You will play a key leadership role, driving performance, governance, and collaboration across integrated delivery teams and Tier 1 supply chain partners. You will report directly to the Head of Contract Management and be instrumental in embedding best practice, improving performance, and supporting the delivery of a high-value capital programme. Key Responsibilities Lead the independent administration and execution of NEC contracts across Tier 1 Alliances. Discharge and formalise ECC Project Manager duties across the supply chain. Oversee risk, change control, and performance across a large investment portfolio. Ensure effective contract management and assurance activities are delivered by the team. Act as a key escalation point, resolving issues and removing delivery barriers. Provide performance updates to senior leadership. Maintain governance protocols and ensure project deliverables meet approval requirements. Promote collaboration across stakeholders and delivery teams. Support resolution of contractual issues and ensure robust challenge where necessary. Oversee assurance activities including cost verification and defect management. Ensure contracts are fit for purpose and properly administered. Support procurement strategies to drive best value through the supply chain. Ensure accurate record-keeping for audit and cost assurance purposes. Produce performance insights and reports, highlighting risks, issues, and opportunities. Lead strategies to address contractual non-compliance. Support and lead portfolio performance reviews and action plans. Manage governance processes at portfolio level. Participate in governance boards, contributing to key decisions and escalations. Provide updates and escalation reporting to senior boards. Drive continuous improvement initiatives across the portfolio. Lead and develop a team of ECC Project Managers. Drive high performance and accountability across teams and supply chain. Champion continuous improvement and efficiency initiatives. Represent the Head of Contract Management in key forums. Support development of business strategies aligned with organisational goals. Provide training, guidance, and tools to embed best practice. Champion a strong Health, Safety, Wellbeing, and Environmental culture. Lead by example, ensuring safety is prioritised in all activities. Participate in site visits and challenge unsafe behaviours where necessary. Qualifications & Experience Degree in Construction, Engineering, or related discipline NEC3/NEC4 Project Manager Accreditation Extensive experience in commercial and contract management Strong knowledge of NEC contracts and their application Experience managing large-scale construction or utility contracts Proven experience in governance, assurance, and portfolio management Experience in dispute resolution and mediation Strong leadership and team management experience Experience in business-critical decision-making roles Benefits Salary circa £85 -95k per annum Car/Car allowance 2/3 days in Peterborough or Norwich - hybrid working 25 days leave plus bank holidays Holiday buy/sell Private Medical Double matched pension scheme

Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site

Senior Engineer Issue Management This amazing contract for our automotive client is a Senior Engineer Issue Management role. You will take ownership of the Issue Management System (IMS), ensuring effective tracking, governance, and resolution of engineering issues through a structured, ticket-based process. This role is pivotal in driving accountability across engineering teams, ensuring adherence to the 8D problem-solving methodology, and embedding lessons learned into future vehicle programmes. Key Responsibilities Issue Management & Process Ownership Oversee and administer the Issue Management System (IMS). Govern the lifecycle of engineering issues via a ticket-based system. Ensure all issues are documented, progressed, and closed in line with defined processes. Maintain data integrity and traceability across all issue records. Coordination & Stakeholder Engagement Act as the central point of coordination between engineering teams. Drive timely updates from engineers and ensure tickets are actively progressed. Challenge and support engineers to ensure robust root cause analysis and corrective actions. 8D Problem-Solving Governance Ensure the structured use of the 8D methodology across all issue resolution activities. Review and approve proposed corrective actions from engineers. Provide constructive challenge where solutions lack robustness or completeness. Lessons Learned & Continuous Improvement Lead lessons learned activities across vehicle programmes. Analyse historical issue data to identify recurring themes and risks. Ensure previous issues and resolutions are proactively fed into new vehicle designs. Support engineering teams by highlighting known risks (e.g. past design issues such as panel fit, radius concerns, etc.). Data Analysis & Reporting Extract and analyse IMS data to produce KPIs, reports, and insights. Track trends, performance metrics, and issue resolution effectiveness. Present findings to stakeholders to support decision-making and process improvements. System Administration Act as the primary user and administrator of the IMS. Support users with system access, training, and day-to-day queries. Ensure consistent use of the system across the organisation. Essential Key Skills & Experience Experience working with issue management, quality systems, or engineering governance processes. Strong understanding of structured problem-solving methods (e.g. 8D, root cause analysis). Ability to challenge engineers constructively and influence outcomes. Strong organisational and coordination skills. Experience handling data analysis, reporting, and KPI tracking. Good stakeholder management and communication skills. Desirable Background in automotive engineering or a similar regulated industry (e.g. aerospace, defence). Familiarity with ticket-based issue management systems. Understanding of vehicle development or product lifecycle processes. Exposure to quality or continuous improvement frameworks. Candidate Profile Methodical and process-driven with high attention to detail. Confident and assertive when challenging technical decisions. Strong communicator who can engage with engineering teams at all levels. Analytical mindset with the ability to interpret and leverage data. Comfortable working in a fast-paced, programme-driven environment. Why Apply Opportunity to play a key role in driving quality and issue resolution across cutting-edge automotive programmes. High-visibility role with influence across multiple engineering functions. Involvement in both reactive issue management and proactive design improvement. If you feel you have the skills to succeed in this role, please click to apply. Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver aswift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company. Due to the high volume of applications, were unable to respond to everyone individually. If you havent heard from us within 14 days, unfortunately youve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities. TPBN1_UKTJ

About Us At Anglian we’re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role We’re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn’t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. Key responsibilities Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Proven success in a telesales role and the ability to secure leads Great verbal communication skills A proven track record of meeting and exceeding sales targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self motivated Why join us Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Shift Patterns Thursday, Friday, Saturday and Sunday (30 hours) Saturday, Sunday, Monday , Tuesday (alternatively Friday, Saturday, Sunday, Monday) (30 hours) Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Customer Service Team Leader Red Recruitment are recruiting a motivated Customer Service Team Leader to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Customer Service Team Leader Salary: Up to £32,000 Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday Contract: Permanent Location: Norwich - Hybrid (minimum 3 days per week in office) Training: Full-time in office for the initial training period Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on services and products Pension scheme with company contribution Free on-site parking Key Responsibilities of a Customer Service Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture. Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention. Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records. Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity. Key Skills and Experience of a Customer Service Team Leader: Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment. Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically. Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders. Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms. Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous. Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

We are currently looking for an experienced Flow Team Leader to join our night shift Manufacturing team. This is a key leadership role responsible for driving performance across designated production cells, ensuring we consistently deliver against our Safety, People, Quality, Volume and Cost (SPQVC) objectives. Reporting to the Value Stream Manager, with a secondary reporting line to the Head of Production, you will play a critical role in embedding Lean manufacturing principles, engaging and developing teams, and supporting the delivery of factory targets. The Role As a Flow Team Leader, you will provide strong, visible leadership across your production area, guiding Cell Leaders, Setters and Operators to achieve operational excellence. You will champion a proactive safety culture, drive continuous improvement, and ensure the highest standards of quality and efficiency are maintained. You will lead by example, creating an engaged and motivated workforce while supporting the wider manufacturing strategy. Key Responsibilities Safety Lead and promote a proactive safety culture with zero tolerance for non-compliance Carry out regular safety walks and ensure risk assessments are reviewed and updated Investigate incidents and near misses promptly and thoroughly Drive correct PPE usage and safe working standards at all times People Lead and manage a team of circa 30 direct reports Drive high levels of attendance, engagement, and performance Manage absence, holidays, and performance in line with HR policies Ensure all team members are fully inducted, trained, and supported Coach, develop, and mentor team members, identifying opportunities for growth Deliver statutory, mandatory, and role-specific training Quality Embed a ‘Built in Quality’ culture across all production cells Reduce quality losses through root-cause problem solving (e.g. 5 Whys) Maintain and improve SOPs and standard work Participate in and drive weekly quality reviews Volume Ensure production targets are clearly communicated and understood Drive OEE improvement and capacity utilisation Ensure accurate and timely shift reporting Champion Lean initiatives to maximise output and yield Cost Drive waste reduction and cost improvement using Lean methodologies Manage overtime and worked hours within agreed CPU targets Identify and deliver margin improvement opportunities What We’re Looking For Essential Proven leadership experience (5+ years) within a manufacturing environment Strong knowledge of Lean manufacturing and OEE IOSH General Certificate Leadership qualification (Level 3 or equivalent) GCSE English (Grade C or above) Strong people management, coaching, and communication skills A results-driven, ethical leader who remains calm under pressure Desirable Leadership qualification Level 4 or above IOSH for Managers Practical experience delivering improvement projects Advanced IT skills and report writing ability Why Join Us? Competitive Salary 31 days holiday (increasing with service within 2 years), plus an additional paid day for your birthday with the option to buy more holiday via salary sacrifice Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources Heavily discounted group discount scheme on all products Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Career development and continuous learning opportunities Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Expleo are actively recruiting for a Lead Engineer - Powertrain Controls Embedded Software to work on behalf of our renowned sports car client at their state-of-the-art manufacturing facility in Norfolk. This permanent opportunity will join a highly skilled team to strengthen powertrain controls capability, support programme delivery, meet engineering client objectives and provide technical direction across the department. Responsibilities of the Lead Engineer - Powertrain Controls Embedded Software role: Manual C‑code for engine and transmission control, plus algorithm design, implementation, testing, and initial calibration. Develop engine control strategies to meet emissions and performance targets, resolving engine and transmission control issues. Create and modify calibration procedures, using calibration tools, and guiding others on algorithm calibration. Integrate powertrain controls into vehicle electrical systems and supporting manufacturing and after‑sales. Vehicle and engine controls development, emissions test coordination, and attending off‑site and climatic testing. Lead smaller programmes, coordinating technical work, preparing documentation, and contributing to proposals. Support chief engineers, suppliers, and customers, specifying ECUs and I/O for new systems. Mentor junior engineers and ensuring adherence to safety and engineering processes. Knowledge, skills and experience required for the Lead Engineer - Powertrain Controls Embedded Software role: Ideally educated to Degree or HNC level or equivalent experience Significant experience with authoring manual C-code software, ideally for combustion engine management systems. Deep understanding of powertrain control strategies, combustion engine development, and calibration processes. Strong knowledge of emissions, OBD, and regulatory requirements, especially for high‑performance/low‑volume applications. Skilled with calibration development tools, DoE methods, and calibration management systems. Proven track record delivering senior‑level calibration and powertrain programs. Any application will be treated in a highly confidentiality manner and all conversations will be respected. For more information on the Lead Engineer - Powertrain Controls Embedded Software role, please apply now

HR & Sustainability Lead | Norwich | Part-time, 24 hours | Hybrid | c.£40,000 Senior HR roles and proper part-time hours rarely go together. This one does. A B Corp certified accountancy practice in Norwich is looking for an HR & Sustainability Lead to own the people function and the firm's B Corp and sustainability commitments. The role reports directly to the CEO and is genuinely senior, not a hours-light version of something junior. This is an established firm with around 600 clients, strong professional standards, and a values-led identity that holds up to scrutiny. The HR function is already built, the B Corp framework is in place. What this role does is keep both running properly and tell the story externally. The role The remit splits across three areas: People. Induction, four-monthly performance cycles, recruitment end-to-end, grievance and disciplinary casework, JEDI, wellbeing, health and safety. Co-ordination across both the UK team and an outsourced team based overseas. Sustainability. Maintaining B Corp certification in good standing, preparing for the next recertification, the annual Impact Report, and the firm's wider ethical accreditations. External communications and content that markets the firm's purpose-led identity. Standards and reward. Pay benchmarking, the annual review cycle, training completion across the team, CPD co-ordination, and reinforcing the firm's standards on data protection, ethics and methods of working. External HR and H&S support is already in place, so you won't be alone on technical employment law or compliance. You'll know when to draw on it. Who this will suit Someone with substantial HR experience, probably already at HR Manager or HR Lead level, who wants seniority and ownership at part-time hours. Professional services experience would help. You'll be confident running difficult conversations as well as supportive ones, commercially minded, and aligned with the firm's values without being precious about them. CIPD qualification is desirable, not essential. What's on offer Circa £40,000 24 hours per week, three days or flexed over five Hybrid working from a Norwich base BUPA private medical insurance Employee Assistance Programme and mental health first aid provision Climate Perks Living Wage employer with proper benchmarking A direct line to the CEO and real ownership of the brief If you're an experienced HR professional looking for a senior part-time role in a firm that genuinely lives its values, this is one worth a proper conversation

Groundworks Ganger Location: Norwich Job Type: Permanent preferred (Freelance considered) Salary: Competitive / DOE We are currently seeking an experienced Groundworks Ganger to manage and oversee the groundworks package on a new build restaurant project in Norwich. This is a key leadership role, responsible for running the groundworks on site and coordinating the team to ensure the project is delivered safely, on time and to a high standard. Key Responsibilities ·Managing and supervising all groundworks activities on site ·Leading and motivating the groundworks team ·Overseeing day-to-day site operations for the groundworks phase ·Ensuring works are carried out in line with drawings, specifications and programme ·Maintaining high standards of health, safety and quality ·Liaising with site management, contractors and suppliers ·Ensuring materials, plant and labour are effectively coordinated Requirements ·Proven experience as a Groundworks Ganger or similar supervisory role ·SSSTS or SMSTS (essential) ·Valid First Aid certificate ·Strong leadership and team management skills ·Ability to take ownership of the groundworks package and lead the project ·Good understanding of health & safety regulations ·CSCS card (relevant to role) What's on Offer ·Permanent position preferred, offering stability and progression ·Freelance option available for the right candidate ·Competitive salary or rate, dependent on experience ·Opportunity to work on a high-quality new build project If you are a reliable, experienced Groundworks Ganger looking for your next opportunity in Norwich, we would like to hear from you. Apply now with your CV or call Garry at Atrium Associates on (phone number removed)

Position: Senior Design Manager Location: Norfolk (Site Based) Hours: Full Time - 40 Hours Per Week Salary: £100,000 per annum + Bonus + £6,000 Car/Travel Allowance Employer: Leading Construction Company An exciting opportunity has arisen for an experienced Senior Design Manager to join a leading construction company, supporting the delivery of major healthcare construction projects. This is a fantastic opportunity to work on large-scale, high-profile developments while joining a business renowned for delivering technically complex projects and investing heavily in employee development and wellbeing. The Role Overview As the Senior Design Manager, you will lead and manage the full design process from tender and pre-construction stages through to project completion and handover. Working closely with internal teams, consultants, and clients, you will ensure design delivery is aligned with programme, budget, compliance, BIM strategy, and overall project objectives. What you'll do: Manage and coordinate the full project design process from bid stage through delivery Oversee design programmes, deliverables, and consultant performance Ensure designs meet client requirements, technical standards, legislation, and project objectives Lead design team coordination across multiple disciplines Manage BIM processes and digital design coordination Support design risk management, compliance, and project quality standards Work closely with operational and commercial teams to ensure successful project delivery What you'll bring to the role: Proven experience delivering major construction projects (£50m-£200m+) Strong background managing projects through bid, PCSA, and delivery stages Healthcare sector experience and understanding of planning/building control processes Knowledge of JCT and NEC contract forms Experience using BIM, CDE platforms, and digital coordination tools Professional qualification in Architecture, Engineering, or related discipline Strong leadership, communication, and stakeholder management skills What's on offer: £100,000 basic salary Annual bonus scheme £6,000 car/travel allowance Enhanced family benefits Private healthcare support and wellbeing services Professional development and progression opportunities Opportunity to work on landmark healthcare construction projects This is an outstanding opportunity for a Senior Design Manager seeking a high-profile role within a leading construction company delivering complex and rewarding major projects

Job Title: Site Manager – Substation Project (Renewable Energy - Civils) Location: Norwich, UK Contract Type: Full-time About the Role We are seeking an experienced Site Manager to lead delivery of a major substation construction project within the renewable energy sector in Norwich. This is a key position overseeing day-to-day site operations, ensuring safety, quality, and programme performance while coordinating multiple contractors and stakeholders. Key Responsibilities Manage all on-site activities for the substation project, ensuring work is completed safely, on time, and to specification. Lead site inductions, daily briefings, and toolbox talks to promote a strong safety culture. Coordinate and supervise subcontractors, suppliers, plant, and materials. Monitor progress against programme and report regularly to the Project Manager. Ensure all works comply with CDM regulations, client standards, and industry best practice. Maintain accurate site documentation, including permits, inspections, RAMS reviews, and progress records. Liaise closely with engineering, commissioning, and environmental teams. Resolve site issues proactively to minimise downtime. Ensure quality control and adherence to technical drawings and specifications. Represent the project during site audits and client visits. Skills & Experience Proven experience as a Site Manager on substation, HV, or large-scale infrastructure projects. Background in civil engineering on renewable energy, power transmission, or grid-connect projects. Strong knowledge of HV systems, civils, and electrical installation practices. Demonstrable understanding of HSE legislation and CDM requirements. Excellent communication, leadership, and contractor management skills. Ability to interpret technical drawings and manage quality standards. SMSTS/SSSTS, First Aid, and relevant safety certifications. What We Offer Competitive salary and benefits package. Opportunity to contribute to a major renewable energy infrastructure project. Supportive team environment and opportunities for long-term career progression. The chance to make a positive impact in the UK’s transition to clean energy

Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site. TPBN1_UKTJ

Join our client a leading Oil& Gas Operators dedicated QSSHE team as an Occupational Hygienist based in Norwich, where you will play a pivotal role in safeguarding the health of our workforce across Southern North Sea operations. In this position, you will lead the occupational hygiene programme, focusing on the anticipation, recognition, evaluation, and control of workplace health risks. This role offers the unique opportunity to drive continual improvement and standardisation of monitoring, auditing, and reporting systems that underpin safe work environments both onshore and offshore. Your expertise will ensure compliance with statutory regulations, best practices, and industry guidelines, while fostering a proactive culture around workplace health. Required Skills: Proven occupational hygiene capabilities, including assessing chemical, physical, biological, psychosocial, and ergonomic workplace health risks. Experience conducting and interpreting occupational hygiene monitoring, such as hazardous substance management (e.g., benzene, solvents, heavy metals), noise, vibration, asbestos, radiation, thermal hazards, and others. Ability to develop, implement, and evaluate control strategies (e.g., LEV, PPE, RPE testing). Competence in delivering occupational hygiene training and facilitating audits/inspections across multiple sites, including welfare and food preparation facilities. Strong communication skills, with the capacity to articulate complex health and safety topics to diverse audiences. Capability to meet tight deadlines while maintaining high-quality standards. Passionate about championing occupational hygiene and influencing management and workforce behaviours.Nice to Have Skills: Experience within the Oil & Gas industry but not essential. Radiation Protection Supervisor qualifications or experience. Familiarity with Health Risk Assessments and multidisciplinary collaboration (working alongside medics, HSE advisors, operations teams).Preferred Education and Experience: Working towards or holding the BOHS Certificate of Operational Competence in Occupational Hygiene, gained through either a qualifying BOHS-accredited degree or a combination of relevant BOHS modules. At least 2 years of practical occupational hygiene experience, including knowledge of measurement techniques and exposure monitoring.Other Requirements: Able to work out of our clients Norwich office Monday to Friday. Willingness to travel to offshore and onshore operational sites as necessary. Commitment to maintaining calibration systems and assurance processes for occupational hygiene equipment.If you are driven to make a tangible impact on workplace health and have the expertise to lead occupational hygiene initiatives effectively in a dynamic energy environment, we want to hear from you. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients

Engineering Shift Team Leader £58,000 + Benefits Package 4 on 4 off Days & Nights Commutable from: Thetford, Bury St Edmunds, Brandon, Attleborough, Diss, Watton, Mildenhall, Newmarket, Swaffham, Wymondham, Ely, Downham Market and surrounding areas. The Opportunity A leading UK FMCG manufacturer is seeking an experienced Engineering Shift Team Leader to join its engineering function. Working within a well-established food manufacturing operation, you'll lead a team of engineers, drive equipment reliability and support the delivery of production targets in a fast-paced environment. Key Responsibilities • Lead and support the engineering team during shift operations - Act as the escalation point for major breakdowns and downtime incidents - Deliver planned and reactive maintenance activities safely and effectively - Work closely with Operations to maximise equipment performance and availability - Prioritise engineering activities to support production requirements - Order parts and coordinate maintenance resources as required - Ensure all maintenance activities are accurately recorded on the CMMS system - Drive continuous improvement and promote a strong health & safety culture About You We're looking for a hands-on engineering leader with strong technical and people management skills. You will have: • Previous experience leading or supervising engineers within manufacturing - Strong electrical engineering knowledge within a multi-skilled environment - Experience within FMCG, food manufacturing, packaging or other high-volume production settings - NVQ Level 3 (or equivalent) in an engineering discipline - Experience of both planned and reactive maintenance - Strong fault-finding, problem-solving and communication skills - The ability to perform effectively in a fast-paced production environment What's on Offer? • £58,000 salary - Attractive benefits package - Employee Assistance Programme and wellbeing support - Cycle to Work Scheme - Retail, leisure and hospitality discounts - Referral bonus scheme - Ongoing training and development - Excellent long-term career progression opportunities This is an excellent opportunity for an Engineering Team Leader, Engineering Supervisor, Lead Engineer or Senior Multi-Skilled Engineer looking to take the next step with a major UK manufacturing business. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more about how Zest look after your personal information please visit our privacy policy on the website (url removed)

Senior Engineer – Issue Management This amazing contract for our automotive client is a Senior Engineer – Issue Management role. You will take ownership of the Issue Management System (IMS), ensuring effective tracking, governance, and resolution of engineering issues through a structured, ticket-based process. This role is pivotal in driving accountability across engineering teams, ensuring adherence to the 8D problem-solving methodology, and embedding lessons learned into future vehicle programmes. Key Responsibilities Issue Management & Process Ownership Oversee and administer the Issue Management System (IMS). Govern the lifecycle of engineering issues via a ticket-based system. Ensure all issues are documented, progressed, and closed in line with defined processes. Maintain data integrity and traceability across all issue records. Coordination & Stakeholder Engagement Act as the central point of coordination between engineering teams. Drive timely updates from engineers and ensure tickets are actively progressed. Challenge and support engineers to ensure robust root cause analysis and corrective actions. 8D Problem-Solving Governance Ensure the structured use of the 8D methodology across all issue resolution activities. Review and approve proposed corrective actions from engineers. Provide constructive challenge where solutions lack robustness or completeness. Lessons Learned & Continuous Improvement Lead lessons learned activities across vehicle programmes. Analyse historical issue data to identify recurring themes and risks. Ensure previous issues and resolutions are proactively fed into new vehicle designs. Support engineering teams by highlighting known risks (e.g. past design issues such as panel fit, radius concerns, etc.). Data Analysis & Reporting Extract and analyse IMS data to produce KPIs, reports, and insights. Track trends, performance metrics, and issue resolution effectiveness. Present findings to stakeholders to support decision-making and process improvements. System Administration Act as the primary user and administrator of the IMS. Support users with system access, training, and day-to-day queries. Ensure consistent use of the system across the organisation. Essential Key Skills & Experience Experience working with issue management, quality systems, or engineering governance processes. Strong understanding of structured problem-solving methods (e.g. 8D, root cause analysis). Ability to challenge engineers constructively and influence outcomes. Strong organisational and coordination skills. Experience handling data analysis, reporting, and KPI tracking. Good stakeholder management and communication skills. Desirable Background in automotive engineering or a similar regulated industry (e.g. aerospace, defence). Familiarity with ticket-based issue management systems. Understanding of vehicle development or product lifecycle processes. Exposure to quality or continuous improvement frameworks. Candidate Profile Methodical and process-driven with high attention to detail. Confident and assertive when challenging technical decisions. Strong communicator who can engage with engineering teams at all levels. Analytical mindset with the ability to interpret and leverage data. Comfortable working in a fast-paced, programme-driven environment. Why Apply Opportunity to play a key role in driving quality and issue resolution across cutting-edge automotive programmes. High-visibility role with influence across multiple engineering functions. Involvement in both reactive issue management and proactive design improvement. If you feel you have the skills to succeed in this role, please click to apply. Arden White specialises in technical engineering recruitment, and all job applications are managed by our team. We believe in the value of a personal touch, and we work hard to deliver a swift, professional, and friendly service for our clients and candidates. We are acting as a recruitment agency on behalf of our client for this vacancy, and whilst we are advertising the role, we are not the hiring company. Due to the high volume of applications, we’re unable to respond to everyone individually. If you haven’t heard from us within 14 days, unfortunately you’ve not been unsuccessful on this occasion. However, please continue to monitor our website vacancies for more opportunities

Team Manager Are you a people-first leader with a passion for delivering exceptional service while driving strong operational and commercial outcomes? Red Recruitment are recruiting a motivated Customer Contact Centre Team Manager to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Team Manager: Salary: Up to £32,000 Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday Contract: Permanent Location: Norwich - Hybrid (minimum 3 days per week in office) Training: Full-time in office for the initial training period Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on services and products Pension scheme with company contribution Free on-site parking Key Responsibilities of a Team Manager: Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture. Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention. Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records. Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity. Key Skills and Experience of a Team Manager: Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment. Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically. Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders. Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms. Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous. Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

We are currently looking for an experienced Flow Team Leader to join our night shift Manufacturing team. This is a key leadership role responsible for driving performance across designated production cells, ensuring we consistently deliver against our Safety, People, Quality, Volume and Cost (SPQVC) objectives. Reporting to the Value Stream Manager, with a secondary reporting line to the Head of Production, you will play a critical role in embedding Lean manufacturing principles, engaging and developing teams, and supporting the delivery of factory targets. The Role As a Flow Team Leader, you will provide strong, visible leadership across your production area, guiding Cell Leaders, Setters and Operators to achieve operational excellence. You will champion a proactive safety culture, drive continuous improvement, and ensure the highest standards of quality and efficiency are maintained. You will lead by example, creating an engaged and motivated workforce while supporting the wider manufacturing strategy. Key Responsibilities Safety Lead and promote a proactive safety culture with zero tolerance for non-compliance Carry out regular safety walks and ensure risk assessments are reviewed and updated Investigate incidents and near misses promptly and thoroughly Drive correct PPE usage and safe working standards at all times People Lead and manage a team of circa 30 direct reports Drive high levels of attendance, engagement, and performance Manage absence, holidays, and performance in line with HR policies Ensure all team members are fully inducted, trained, and supported Coach, develop, and mentor team members, identifying opportunities for growth Deliver statutory, mandatory, and role-specific training Quality Embed a ‘Built in Quality’ culture across all production cells Reduce quality losses through root-cause problem solving (e.g. 5 Whys) Maintain and improve SOPs and standard work Participate in and drive weekly quality reviews Volume Ensure production targets are clearly communicated and understood Drive OEE improvement and capacity utilisation Ensure accurate and timely shift reporting Champion Lean initiatives to maximise output and yield Cost Drive waste reduction and cost improvement using Lean methodologies Manage overtime and worked hours within agreed CPU targets Identify and deliver margin improvement opportunities What We’re Looking For Essential Proven leadership experience (5+ years) within a manufacturing environment Strong knowledge of Lean manufacturing and OEE IOSH General Certificate Leadership qualification (Level 3 or equivalent) GCSE English (Grade C or above) Strong people management, coaching, and communication skills A results-driven, ethical leader who remains calm under pressure Desirable Leadership qualification Level 4 or above IOSH for Managers Practical experience delivering improvement projects Advanced IT skills and report writing ability Why Join Us? Competitive Salary 31 days holiday (increasing with service within 2 years), plus an additional paid day for your birthday with the option to buy more holiday via salary sacrifice Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources Heavily discounted group discount scheme on all products Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Career development and continuous learning opportunities Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

We are currently looking for an experienced Flow Team Leader to join our Manufacturing team. This is a key leadership role responsible for driving performance across designated production cells, ensuring we consistently deliver against our Safety, People, Quality, Volume and Cost (SPQVC) objectives. Reporting to the Value Stream Manager, with a secondary reporting line to the Head of Production, you will play a critical role in embedding Lean manufacturing principles, engaging and developing teams, and supporting the delivery of factory targets. The Role As a Flow Team Leader, you will provide strong, visible leadership across your production area, guiding Cell Leaders, Setters and Operators to achieve operational excellence. You will champion a proactive safety culture, drive continuous improvement, and ensure the highest standards of quality and efficiency are maintained. You will lead by example, creating an engaged and motivated workforce while supporting the wider manufacturing strategy. Key Responsibilities Safety Lead and promote a proactive safety culture with zero tolerance for non-compliance Carry out regular safety walks and ensure risk assessments are reviewed and updated Investigate incidents and near misses promptly and thoroughly Drive correct PPE usage and safe working standards at all times People Lead and manage a team of circa 30 direct reports Drive high levels of attendance, engagement, and performance Manage absence, holidays, and performance in line with HR policies Ensure all team members are fully inducted, trained, and supported Coach, develop, and mentor team members, identifying opportunities for growth Deliver statutory, mandatory, and role-specific training Quality Embed a ‘Built in Quality’ culture across all production cells Reduce quality losses through root-cause problem solving (e.g. 5 Whys) Maintain and improve SOPs and standard work Participate in and drive weekly quality reviews Volume Ensure production targets are clearly communicated and understood Drive OEE improvement and capacity utilisation Ensure accurate and timely shift reporting Champion Lean initiatives to maximise output and yield Cost Drive waste reduction and cost improvement using Lean methodologies Manage overtime and worked hours within agreed CPU targets Identify and deliver margin improvement opportunities What We’re Looking For Essential Proven leadership experience (5+ years) within a manufacturing environment Strong knowledge of Lean manufacturing and OEE IOSH General Certificate Leadership qualification (Level 3 or equivalent) GCSE English (Grade C or above) Strong people management, coaching, and communication skills A results-driven, ethical leader who remains calm under pressure Desirable Leadership qualification Level 4 or above IOSH for Managers Practical experience delivering improvement projects Advanced IT skills and report writing ability Why Join Us? Competitive Salary 31 days holiday (increasing with service within 2 years), plus an additional paid day for your birthday with the option to buy more holiday via salary sacrifice Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources Heavily discounted group discount scheme on all products Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Career development and continuous learning opportunities Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Role Overview Civil engineering design role within a multi sector environment, delivering infrastructure and development schemes from early feasibility through to detailed design and construction support. Projects span residential, education, and heritage, with responsibility for managing technical outputs. Key Responsibilities • Lead and deliver civil engineering design from feasibility, concept, through to detailed design and construction stages Design and review drainage systems, highway layouts, earthworks modelling, and external works packages Produce, check, and approve technical outputs including drawings, specifications, reports, and calculations Ensure all designs comply with current UK standards, codes of practice, and local authority requirements Support planning and technical approval processes, including liaison with statutory bodies and approval authorities Coordinate effectively with multidisciplinary teams, consultants, and key project stakeholders Manage workload across multiple projects, ensuring delivery to programme, quality, and budget constraints Apply and maintain robust QA procedures and ensure compliance with CDM regulations Provide technical guidance, support, and mentorship to junior engineers and graduates * Contribute to design risk management and value engineering where appropriate Requirements • Degree qualified in Civil Engineering or equivalent relevant discipline Proven experience in civil infrastructure design within UK development projects Proficient in relevant design software including AutoCAD, Civil 3D or PDS, and MicroDrainage or FLOW Strong working knowledge of FRA requirements, S278, S38 agreements, drainage design, and earthworks modelling Sound understanding of UK design standards, approval processes, and adoption procedures * Experience supporting or mentoring junior engineers within a design environment Skills and Attributes • Strong technical design capability with high attention to detail Confident communicator, able to engage effectively with internal and external stakeholders Strong analytical and problem solving ability across engineering design challenges Effective workload and priority management across multiple concurrent projects Commercial awareness with a focus on efficient and practical design delivery * Able to perform under pressure while maintaining quality and accuracy of output Additional Information For more details about this role or other opportunities, please contact Calum French on LinkedIn. Candidates must have the right to work in the UK without requiring sponsorship. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Job Title: R&D Manager Location: Norwich Salary: 50-60K Purpose of the Role The R&D Manager is responsible for leading and delivering the company’s research and development strategy, ensuring the successful development of innovative, compliant, and manufacturable hot and cold water dispensing products. This role balances technical leadership with commercial and regulatory awareness, ensuring projects are delivered on time, within budget, and meet all specification, quality standards and scalability requirements supporting our reputation for design excellence and reliability. Key Responsibilities • Leadership and People Management: Lead, coach, mentor, and develop the R&D team, fostering a culture of innovation, accountability, and continuous improvement. • Product Development and Delivery: Ensure robust planning, resource assignment, and prioritization across mechanical, electrical, software, and testing functions. • Lifecycle Management: Oversee Engineering Change Requests (ECRs) to ensure timely implementation and alignment with business priorities. • Collaboration: Work closely with Quality, Supply Chain, Production, Operations, Technical Support, Customer Value Streams, and Portfolio Management to ensure seamless product introduction and continuous improvement. • Innovation and Continuous Improvement: Foster excitement and drive innovation aligned with the five-year range plan, ensuring a unified approach to product development. • Quality and Compliance: Approve and track design verification and validation plans, ensuring they meet internal and regulatory expectations. Key Skills and Attributes • Proven leadership and people management skills, with at least five years of experience in a similar role. • Strong communication abilities to ensure alignment across departments. • Proficiency in CAD systems, project management systems, and enterprise systems. • A proactive, collaborative, and solution-oriented mindset. • Able to influence, challenge constructively, and drive accountability in others. Success in This Role Will Look Like • Consistent delivery of new products and lifecycle upgrades in line with the portfolio range plan — meeting programme timelines, technical specifications, cost targets, quality standards, and scalability requirements. • Measurable improvement in product reliability and in-field performance, reflected in reduced quality incidents, warranty claims, and reactive engineering workload. • Clear, trusted ownership of the NPD process across the business, resulting in strong alignment between R&D, Quality, Production, Supply Chain, Operations, Customer Value Stream, and Technical Support teams. • A confident, capable, and high-performing R&D organisation, with engineers who are well coached, engaged, technically disciplined, and consistently executing to common standards. • Robust engineering governance, including effective design reviews, validation activities, and change control processes that support predictable delivery and smooth production handover. • Increased confidence across internal stakeholders and external customers in product development capability, technical leadership, and long-term range stability. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Sales Team Leader Red Recruitment are recruiting a motivated Sales Team Manager to lead a high-performing team that delivers outstanding customer experiences, supports client retention, and helps customers feel informed, reassured, and well supported throughout their journey. Benefits and Package for a Sales Team Leader Salary: Up to £32,000 Hours: 37.5 hours per week, flexible hours between 8am - 8pm across Monday to Sunday Contract: Permanent Location: Norwich - Hybrid (minimum 3 days per week in office) Training: Full-time in office for the initial training period Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app Family and friends' discounts on services and products Pension scheme with company contribution Free on-site parking Key Responsibilities of a Sales Team Leader: Team Leadership & Development: Lead, coach, and develop a high-performing team. Set clear expectations, provide structured feedback, and create a positive, customer-focused culture. Operational Management: Oversee day-to-day service delivery, monitor performance, and identify opportunities to improve efficiency, consistency, and customer outcomes. Customer Experience & Escalations: Support the team in delivering empathetic, high-quality service, resolving complex queries, and handling escalated concerns effectively. Sales & Retention Support: Drive strong customer outcomes through service-led selling, identifying opportunities for upselling, cross-selling, and retention. Technology & Systems: Ensure the team uses systems and digital platforms confidently to deliver efficient service and maintain accurate records. Compliance & Reporting: Maintain compliance with internal policies and relevant regulations, while providing clear reporting on performance, service quality, and team activity. Key Skills and Experience of a Sales Team Leader: Leadership Experience: At least 2 years of experience managing teams in a customer service, contact centre, or operations-focused environment. Customer Focus: Strong commitment to delivering excellent customer experiences and resolving issues efficiently and empathetically. Operational Excellence: Skilled in managing day-to-day operations, improving processes, and achieving performance targets. Communication: Excellent verbal and written communication skills, with the ability to engage effectively with customers, colleagues, and senior stakeholders. Technical Proficiency: Basic Microsoft Office skills and confidence using or learning new systems and platforms. Commercial Awareness: Experience supporting sales, upselling, retention, or performance in a KPI-driven environment would be advantageous. Industry Knowledge: Experience in telecare, healthcare, technology-enabled services, or familiarity with contact centre platforms such as Genesys would be beneficial. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Mechanical Project Manager - Major Projects Data Centres, Life Sciences & Education Based in Norwich An established and highly respected building services contractor is launching a new regional division focused on delivering projects across Norwich and the surrounding areas and is seeking an experienced Mechanical Project Manager to play a key role in its growth and success. The new division will focus on technically challenging projects within the Data Centre, Life Sciences, and Education sectors, offering the opportunity to become part of an exciting growth strategy from the outset. The business has grown steadily to a turnover of approximately £50m, with clear plans to exceed £75m+ over the coming years. More than 80% of work is secured through repeat business, reflecting strong client relationships and a reputation for delivering high-quality projects. The company also forms part of a major UK construction group with a turnover exceeding £1 billion, providing long-term stability, investment, and career development opportunities. The Role You will take the mechanical lead on projects from pre-construction through to completion and handover, working closely with clients, consultants, subcontractors, and internal teams to ensure successful project delivery. This is a fantastic opportunity for someone looking to help establish and grow a new regional presence while delivering complex and technically demanding projects. Key Responsibilities Lead the mechanical package from design coordination through to commissioning and handover Act as the primary client-facing lead for mechanical delivery Coordinate consultants, subcontractors, and site management teams Manage programme, quality, health & safety, and commercial performance Control variations, reporting, commissioning, and mechanical final accounts Support and mentor junior engineers, supervisors, and apprentices Assist with pre-construction activities and project planning where required Build and maintain strong client relationships across the region What We're Looking For Proven experience as a Mechanical Project Manager on large-scale building services projects Experience delivering projects within Data Centres, Life Sciences, Education, Healthcare, or similarly complex environments Strong leadership, communication, and client management skills Solid understanding of Design & Build procurement and commercial processes Proactive, organised, and delivery-focused approach Ability to work independently and contribute to the growth of a new regional division What's on Offer Competitive salary Company car or car allowance 6% pension contribution 26 days annual leave plus bank holidays Structured leadership and development programmes Long-term career progression within a stable and growing contractor Opportunity to play a key role in the growth of a new Norwich-based division Exposure to high-profile Data Centre, Life Sciences, and Education projects Supportive culture with strong staff retention and investment in employee development This role would suit a Mechanical Project Manager looking for long-term stability, technically challenging projects, and the opportunity to become a key part of a growing regional business with significant backing and future investment. TPBN1_UKTJ

Rullion are hiring a Shift Operations Manager for our rolling stock client based in Norwich. As the shift operations manager you will lead and coordinate a dedicated team of technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock. Along with management, you will carry out maintenance, fault-finding, repairs, investigations, and inspections as required. Required Qualifications/Experience: Recognised apprenticeship (City & Guilds BTEC minimum) with Mechanical, Electrical, or Electronic bias and NVQ Level 5 or equivalent. -Extensive engineering experience in rolling stock maintenance or comparable environment. (Avionics, automotive, military etc) •Strong knowledge of modern technical systems, fault-finding, and root cause investigation techniques. •Ability to interpret electrical and mechanical schematics confidently. •Strong understanding of production-based safety and risk management. •Proven ability to diagnose complex engineering problems. •Ability to maintain required competencies for a safety-critical role. •Commitment to maintaining specialist knowledge and professional development. •Customer-focused approach with high quality standards. •Effective teamwork skills and willingness to support colleagues. •Awareness of cost impacts and operational efficiencies. •Passion for continuous improvement and operational excellence. YOUR BENEFITS -Employee Assistance Programme. •Wellbeing program that supports employees with their physical and mental health. •Cycle to Work Scheme. •Company Sick Pay. JOB SPECIFIC BENEFITS -Competitive Salary •37 hour working week following a DuPont roster. •Salary sacrifice led pension plan that matches employee contributions up to 10% upon successful completion of probatio If you are interested in joining an innovative company who supports career progression, please hit apply

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