As Head of Food & Beverage, you'll lead all F&B operations at Hart Shoreditch – from breakfast service and the lobby bar to events, restaurant, and in-room dining. You’ll balance strategic thinking with hands-on leadership, creative vision with commercial discipline. This role requires someone who can bring a sense of style, purpose, and cohesion to every F&B touchpoint across the hotel. You’ll collaborate closely with the GM to drive guest satisfaction, lead commercial planning, and cultivate a strong team culture. The ideal candidate will have a background in lifestyle-led F&B venues, with experience in concept development, service delivery, financial control, and event execution. Leadership & Culture ● Lead the F&B team with confidence, clarity, and a guest-first approach ● Inspire creativity across menus, service style, and programming ● Build an inclusive, supportive & creative culture that reflects the spirit of Hart Shoreditch Operations & Standards ● Drive revenue through strategic management of commercial initiatives with the leadership team. Your creativity will inspire the team to deliver beyond set expectations. ● Have a firm grip on the P&L and take ownership over the costs of the business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch. ● Work closely with the Head Chef on menu development and to ensure food quality and consistency is always where it should be ● Oversee day-to-day F&B operations, including restaurant, bar, in-room dining and events. ● Ensure consistent service quality and presentation across all outlets ● Maintain compliance with H&S, licensing, food hygiene, and financial protocols ● Manage systems including POS, stock, reporting, and rotas Commercial & Financial ● Drive revenue through creative F&B strategy, programming, and offer design ● Monitor COS, labour, and operational costs – target profitability across all services ● Support budgeting, forecasting, and P&L accountability in partnership with GM
Marketing Manager Company: DONGRUN CONSTRUCTION UK LTD Location: 26-28 Victoria Parade, London, England, SE10 9FR Salary: £51,000 per annum About Us DONGRUN CONSTRUCTION UK LTD is a fast-growing construction and property development company based in London. We specialise in delivering high-quality construction projects with a focus on innovation, sustainability, and client satisfaction. Role Overview We are seeking a dynamic and results-driven Marketing Manager to lead our marketing strategy and drive brand growth. The ideal candidate will have a strong background in marketing, excellent communication skills, and the ability to develop and execute effective campaigns across multiple channels. Key Responsibilities Develop and implement comprehensive marketing strategies aligned with business objectives. Manage online and offline marketing campaigns to enhance brand visibility and generate leads. Oversee digital marketing activities including social media, SEO, and website content. Coordinate with external agencies, designers, and stakeholders for campaign delivery. Analyse market trends and competitors to identify new opportunities. Prepare marketing reports and present insights to the senior management team. Requirements Bachelor’s degree in Marketing, Business, or a related field. Proven experience as a Marketing Manager or similar role. Strong knowledge of digital marketing tools and techniques. Excellent communication, leadership, and project management skills. Creative thinking with a strategic mindset. What We Offer Competitive salary of £51,000 per year. Opportunity to work in a collaborative and innovative environment. Professional development and career progression opportunities.
Company Overview We are a well-established, client-focused wealth management firm based in the heart of London. We provide tailored financial advice and investment solutions to high-net-worth individuals, families, and trusts. We pride ourselves on our integrity, professionalism, and client service. Role Overview As a Financial Services Assistant, you will support advisers and operational staff in the delivery of a first-class service to clients. This role is integral to the smooth running of the business and provides an excellent opportunity to build a career within financial services and wealth management. Key Responsibilities Provide administrative support to financial advisers and paraplanners. Maintain and update client records using CRM systems. Liaise with clients, product providers, and third parties in a professional and efficient manner. Prepare client meeting packs, valuations, and documentation. Assist with the processing of new business applications, including pensions, ISAs, GIAs, and insurance products. Monitor and follow up on ongoing cases to ensure timely completion. Help ensure compliance with FCA regulations and internal procedures. Support the onboarding of new clients, including AML and KYC checks. Assist in the production of reports, letters, and other client communications. Requirements Essential Strong organisational skills and attention to detail Excellent communication and interpersonal skills Previous experience in financial services or administrative roles Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to manage multiple tasks and meet deadlines High level of discretion and confidentiality Desirable Knowledge of wealth management products and services Experience with CRM or back-office systems (e.g., Intelligent Office, Salesforce) Studying towards or interested in studying for financial planning qualifications (e.g., CII, CISI) What We Offer Competitive salary and performance-related bonus Pension scheme and holiday allowance Study support for industry qualifications A friendly, supportive working environment in a prestigious London location Career development opportunities in a growing firm
Key Responsibilities: Identifying and researching potential clients, markets, and business opportunities Reaching out to prospective clients via calls, emails, meetings, or networking events Building and maintaining strong relationships with new and existing clients Preparing and delivering pitches, proposals, and presentations Collaborating with marketing, product, and sales teams to align growth strategies Negotiating contracts and closing deals Monitoring market trends and competitor activity Meeting sales targets and reporting performance to management
We are looking for a responsible and diligent person to run our busy bar in Soho. The person should have experience of managing both the front and back of house operations to ensure the maximisation of sales and profits and reduction in waste and cost. You will be responsible for managing the team of staff and so a knowledge of HR would be an advantage as would a knowledge of the basic accounting functions required to manage the operation effectively. You must hold a personal license and be able to effectively communicate at all levels in English. You must also be able to use both word processors and spreadsheets. The bar is well known and has a loyal LGBTQIA+ and straight clientele and we are looking for someone with the energy and enthusiasm to continue to keep the business fresh and its customers, staff, residents and other stake holders happy. You will report directly to the Directors and should be a mature, self motivated professional with a proven track record in successfully managing a business. Salary and bonus package will depend on experience.
Front of house runner and porter Role: Key Responsibilities: 1. Cleaning and Maintenance - Regularly clean and sanitize floors, walls, doors, and surfaces in the entrance, bar, dining area, and toilets. - Ensure all bins in the front-of-house areas are emptied and cleaned regularly. - Refill consumables (e.g., soap, toilet paper, paper towels) in guest restrooms as required. - Keep high-traffic areas clean during service without disturbing guests. 2. Setup and Breakdown • Assist with setting up tables, chairs, and any furniture before service., • Help with clearing and resetting tables when needed during busy periods., • Support with daily opening and closing cleaning routines for the front of house., • Restock front-of-house consumables such as napkins, condiments, cutlery, and glassware., • Help keep service stations and storage areas organized and tidy., • Follow all hygiene, safety, and cleaning protocols as directed by management., • Report any maintenance issues or hazards immediately to the supervisor or manager., • Work closely with the waiting and bar staff to provide backup support during peak times., • Communicate effectively with the kitchen and floor staff to ensure smooth operations. Closing shift primarily 10am - 6pm.
We are currently seeking enthusiastic and dedicated Early Years Practitioners to join our team. As an Early Years Practitioner, you will play a key role in providing high-quality care and education to young children, fostering their development and preparing them for future learning. Responsibilities: Plan and implement age-appropriate activities and learning experiences based on the Early Years Foundation Stage (EYFS) framework. Provide a safe, nurturing, and stimulating environment for children to explore, learn, and develop. Observe and assess children's development, maintaining accurate records and progress reports. Build positive relationships with children, parents, and colleagues to promote open communication and collaboration. Support children with their personal care routines, including feeding, toileting, and nap times. Promote positive behavior management strategies and encourage social skills and emotional development. Participate in team meetings, parent consultations, and continuous professional development opportunities. Maintain a clean, organized, and inviting learning environment, ensuring health and safety standards are met at all times. Requirements: Level 3 Early Years Educator qualification or equivalent (e.g., CACHE Level 3 Diploma in Childcare and Education, NVQ Level 3 in Childcare). Previous experience working with children in an early years setting is preferred. Knowledge of the Early Years Foundation Stage (EYFS) framework and its implementation. Strong communication, interpersonal, and organizational skills. Ability to work effectively as part of a team and independently. Passionate about early childhood education and child development. First Aid and Safeguarding training certificates are desirable. Flexibility to work various shifts, including mornings, afternoons, and occasional evenings. Joining our team offers the opportunity to make a positive impact on the lives of young children and their families. If you are a passionate and caring Early Years Practitioner with a commitment to early childhood education, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Job Responsibilities: • Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets., • Contribute to the development of sales strategies and setting of sales targets aligned with company growth plans., • Discuss client requirements, conduct surveys and market research, and analyse customer reactions to product design, packaging, pricing, and promotions., • Compile and analyse sales figures, preparing proposals for targeted marketing campaigns and promotional activities., • Produce reports and recommendations on marketing and sales strategies for senior management., • Manage, lead, and motivate the marketing team, ensuring effective implementation of marketing strategies., • Build and maintain strong relationships with wholesale and retail clients, negotiating new business contracts., • Plan specifications and prepare detailed requirements for projects, ensuring high standards and timely delivery.
Our 9-bed residential care home in Mitcham is seeking a new registered manager! The ideal candidate for this position will succeed in this role if they have both knowledge and experience in the social care sector, specifically Learning Disability. The registered manager will need to register with the CQC and passing the probation stage of the role will be dependent on the CQC approving their registration. Our Learning Disability residential home is seeking a new manager to support up to 9 service users who live with Learning Disabilities, physical disabilities, Autism, and/or complex behaviours. In addition to managing the residential care home, the candidate will manage the growing Domcare aspect of the business. Responsibilities Ensuring the safety and well-being of the service users within the home · All service users will be safe, provided with person-centred care, and indicating that they are happy via feedback mechanisms · Holding responsibility for all areas of the care provided Following CQC regulations and ensuring the home is compliant · Maintaining CQC compliance, regularly auditing and improving, and preparing for CQC inspection. Maintaining ‘Good’ CQC report for the home ·* Managing a team of staff * · Organising the staff rota, conducting supervisions for the staff, ensuring that staff follow policies and procedures, pushing the professional development of the staff members, hosting regular staff meetings, dealing with disciplinary actions ·* Liaising with professionals and stakeholders* · Ensuring MDT members, stakeholders, family members and other outside bodies are kept updated · Collecting feedback from stakeholders and making improvements as needed · Maintaining relationships with stakeholders and making positive links for the organisation ·* Upholding and improving the organisation’s reputation * · Maintaining CQC report of ‘Good’ and working towards improving to ‘Outstanding’ · Representing the organisation when liaising with outside bodies · Seeking continual improvement and pushing new initiatives ·* Ensuring the home is at capacity* · Assessing potential service users, submitting proposals, liaising with professionals, ensuring all beds are filled in a timely manner ·* Holding responsibility for administration tasks* · Auditing, writing care plans and risk assessments, completing provider information requests, following policies and procedures and completing all administration tasks required · Delegating tasks as required and ensuring completion ·* Managing the finances of the home* · Ensuring financial viability of the home including managing purchasing, keeping track of resident funds, recording financial transactions and auditing the home’s finances Qualifications Essential Willing to register with CQC Mandatory social care trainings including medication administration Care Certificate Desirable Level 5 NVQ in Health and Social Care Nursing degree PBS qualifications BSc in a relevant area such as social work, nursing etc Personal attributes/abilities Essential Compassion Resilience Organisation Good leader Ability to take initiative Willing to learn and improve An Enhanced DBS on the update service will be required. Job Types: Full-time, Permanent Pay: £30,000.00-£40,000.00 per year Benefits: Company events On-site parking Experience: Learning Disability: 3 years (required) Language: English (required) Licence/Certification: Enhanced DBS (preferred) Work Location: In person
Job Overview: BugBusters UK Limited is seeking a dedicated Cleaning Operative to join our team. As a Cleaning Operative, you will play a crucial role in maintaining cleanliness and hygiene standards in our commercial spaces. We are looking for an experience Cleaning Operative: • Duties:, • Perform general cleaning tasks such as sweeping, mopping, dusting, and vacuuming., • Clean and sanitize restrooms, break rooms, and other designated areas., • Empty trash receptacles and ensure proper disposal of waste., • Maintain inventory of cleaning supplies and equipment., • Follow safety protocols and guidelines while handling cleaning chemicals., • Report any maintenance issues or repairs needed to the supervisor and line manager., • Requirements:, • Previous experience in supervision and commercial cleaning is preferred., • Knowledge of proper cleaning techniques and use of cleaning equipment., • Ability to work independently and efficiently with minimal supervision., • Strong attention to detail and thoroughness in completing tasks., • Physical stamina to stand, bend, kneel, lift, and perform repetitive movements., • Excellent time management skills and the ability to prioritize tasks effectively., • Join BugBusters UK Limited as a Cleaner and be part of a team dedicated to providing exceptional cleaning services in commercial settings. Experience a supportive work environment where your contributions are valued, and opportunities for growth are available. Apply now to become part of our dynamic team!
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Sales Development Representative (SDR) 📍 Location: Remote (London HQ) 📊 Reports to: Sales Lead About Timebook Timebook is a modern product management platform designed for product teams. Our AI-assisted workflows centralise insights, connect customer needs to business goals, and streamline delivery—helping teams eliminate silos, improve collaboration, and get the right things done faster. Founded in 2023 and backed by £12M funding, we’re on a mission to transform how product teams discover, plan, and deliver remarkable products. With offices in London, Poland, and California, and a 15-person team, we’re growing fast and looking for ambitious talent to join us. The Role We’re seeking a motivated, results-driven Sales Development Representative (SDR) to fuel our growth. You’ll generate qualified opportunities for the Sales Lead through outbound prospecting, research, and relationship building. This is a high-activity, high-impact role—perfect for someone who wants to break into SaaS sales, thrive in a fast-paced environment, and play a pivotal role in scaling an early-stage company. What You’ll Do Prospect & Research: Identify target accounts and engage decision-makers via email, phone, and LinkedIn. Qualify Leads: Assess fit against our Ideal Customer Profile and uncover real business needs. Generate Meetings: Book high-quality demos and sales appointments for the Sales Lead. Follow Up & Nurture: Build rapport and maintain timely, value-driven communication. Support Campaigns: Partner with marketing to test outreach sequences and share feedback. Use Sales Tools: Keep activities up to date in Attio and leverage prospecting tools (Cognism, LinkedIn Sales Nav, etc.). Share Insights: Report trends, objections, and prospect needs to help sharpen our positioning. About You ✅ 1–2 years’ experience in B2B sales or business development (SaaS a strong plus). ✅ Proven comfort with outbound prospecting and hitting activity targets. ✅ Excellent written & verbal communication skills. ✅ Organised, proactive, and able to manage multiple priorities. ✅ Familiarity with CRM tools (Attio, HubSpot, Salesforce, etc.). ✅ Passion for startups, technology, and AI-powered solutions. Why Join Us Competitive base salary + commission. Work closely with experienced sales leadership and founders. Clear career development opportunities in a scaling SaaS company. Flexible, remote-friendly environment. Make a visible impact in reshaping how product teams work.
Job Description: Taking an active role in the ongoing development of operational ability in Cell & Gene Therapy logistics, to ensure the highest levels of customer service, commerciality, quality & satisfaction. Reporting to the Cell & Gene Operations Lead, this person will be responsible for successfully supporting the Cell & Gene Operations Team. Main Duties and Responsibilities: 1. Responsible for successfully supporting the Cell and Gene team with daily operations and liaise with the Control Tower Coordinators as it relates to cell and gene shipments., 2. Utilize technology to provide enhanced monitoring, management and control of shipments as required, 3. Collaborate with LSPs, Branches and Depots to arrange and coordinate shipment solutions, 4. Preparation, Placement, control and arrangement of appropriate packaging (Controlled temperature shippers & LN2 Dry shippers), equipment (GPS tracking devices, Temperature monitors) and trained operatives are according to Cell & Gene project specifications-COPs or SOPs., 5. Coordinating and Dispatching drivers for collections and deliveries ensuring that they are on time, and they adhere to the clients’ expectations regarding documentation – GDP requirements., 6. Work with the regulatory team to ensure trade compliance for all Import and Export shipments, 7. Book shipments with Airlines (Create MAWB) and Integrator to ensure best routing solution for all Cell & Gene shipments, 8. Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities, 9. Label and prepare shipments for Export (some heavy lifting may be required) and ensure that a driver is dispatched to meet the airline cut-off time for international shipments., 10. Ensure Marken’s Maestro system performance compliance with all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments, 11. Send pre-alerts to for all Cell & Gene shipments with Marken branches and local service providers and ensuring communication to confirm receipt of the pre-alert and shipment instructions., 12. Pre- and Post-flight shipment check and communicate with airlines and handling agents in case of delays or off-loads., 13. Escalate any issues or delays to the Cell & Gene Management Team. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
We’re currently recruiting HGV Class 2 (Category C) Dustcart Drivers to work on behalf of our client, a leading name in sustainable commercial waste management. Start times between 5AM - 7AM Job Highlights: • Early morning starts – finish your day early!, • Monday to Friday, • Guaranteed minimum 8 hours per shift, • Long-term, ongoing agency contract with the potential to go permanent, • Working as part of a crew collecting commercial waste and recycling across London, • Weekly Pay, • Hourly pay of £17.50 + accrued Holiday Pay Responsibilities: • Safely operate a dustcart vehicle (Class 2), • Carry out commercial waste collections with support from loaders, • Perform daily vehicle checks and report defects, • Deliver excellent customer service on route Requirements: • Valid UK HGV Class 2 (Cat C) licence, • Driver CPC + Digital Tachograph, • Previous dustcart or waste industry experience preferred but not essential, • Good knowledge of London roads, • Reliable and punctual with a can-do attitude
Location: Harrow, London (UK) Reports to: CEO / Company Director Salary: Competitive, based on experience About Us We are a fast-growing health check medical company dedicated to providing high-quality preventative health assessments and wellness services. Our mission is to empower individuals to take charge of their health through accessible, reliable, and comprehensive check-ups. To support our continued growth, we are seeking an experienced and dynamic HR Manager to lead our people function. Role Overview The HR Manager will play a key role in shaping our workplace culture, ensuring compliance with employment law, and building a supportive environment where our people can thrive. This individual will oversee all HR operations, from recruitment and onboarding to performance management, training, and employee wellbeing. Key Responsibilities Strategic HR Leadership Develop and implement HR strategies aligned with company objectives. Act as a trusted advisor to the leadership team on workforce planning and organisational development. Talent Acquisition & Retention Manage the full recruitment lifecycle, ensuring the attraction of top medical and non-medical talent. Build strong employer branding to position us as an employer of choice in the healthcare sector. Lead initiatives to improve employee retention and engagement. Employee Relations & Compliance Ensure compliance with UK employment laws and healthcare regulatory standards. Handle employee relations matters with professionalism and fairness. Develop and maintain HR policies, contracts, and procedures. Performance & Development Oversee performance appraisal processes and support managers in driving high performance. Identify training needs and coordinate professional development programmes. Foster a culture of continuous learning and career progression. Employee Wellbeing & Culture Champion staff wellbeing initiatives to support mental, emotional, and physical health. Build and maintain a positive workplace culture that reflects our company values. HR Operations & Systems Manage HR records, data, and reporting with accuracy and confidentiality. Implement HR software and systems to streamline processes. Lead on payroll, benefits, and compensation structure in collaboration with finance. Requirements Proven experience as an HR Manager or Senior HR Generalist, preferably within healthcare, medical services, or a similar regulated sector. Strong knowledge of UK employment law, HR best practices, and compliance frameworks. Excellent interpersonal, communication, and conflict resolution skills. Ability to build trust at all levels of the organisation and influence senior leadership. Strong organisational skills and attention to detail. Degree desirable. Passion for people, wellbeing, and building a thriving workplace.
Sam Smiths menu. Traditional English to popular exotic. All items cookable within 10 minutes. Must have 2 years experience cooking. Reports to pub GM but runs the food offer from stock ordering to cooking to health compliance. Must hold level 3 in food hygiene.
Job Title: Business Development Executive (SOC Code: 3554) Location: Vy’s Nails, 234 Baker Street, London, NW1 5RT Employment Type: Full-Time Working hours: 37.5 hours per week Salary: £41,700 - £43,000 per year Reports To: The Director About Us Vy’s Nails is a well-established beauty salon in the heart of Baker Street, offering high-quality nail and beauty treatments in a welcoming, professional environment. With a loyal client base, experienced technicians, and a reputation for excellence, we're now looking for a dynamic Salon Manager to lead and support our growing team of 5 professionals and take our customer experience to the next level. Role Summary We are looking for a dynamic and strategic Business Development Executive to drive the commercial growth of our salon. The successful candidate will be responsible for identifying and pursuing new business opportunities, strengthening client relationships, and enhancing brand visibility across digital and physical platforms. This role is pivotal in expanding Vy's Nails’ market presence, increasing customer acquisition, and supporting strategic partnerships that align with the brand’s vision. Key Responsibilities Market Expansion & Lead Generation Identify and pursue new revenue streams, B2C and B2B (e.g. corporate packages, influencer partnerships, local collaborations) Research local market trends and competitor activity to inform strategic decision-making Generate and qualify leads via outreach, referrals, and marketing campaigns Sales & Client Relationship Management Manage relationships with prospective and existing clients to foster loyalty and repeat business Promote salon services, bespoke offerings, and seasonal campaigns through consultative selling Collaborate with front-of-house staff to develop and refine upselling techniques Brand & Marketing Strategy Work with the Director and Marketing Coordinator to plan and implement promotional activities, including social media and local advertising Drive digital growth by leveraging platforms such as Instagram, Facebook, and Fresha to increase engagement and conversion Analyse the performance of campaigns using KPIs to refine strategies for client acquisition and retention Partnership & Community Engagement Forge meaningful partnerships with local businesses, influencers, and event organisers Represent Vy's Nails at local networking events and beauty expos to build visibility and trust Develop and manage loyalty programmes, referral incentives, and exclusive offers Data, Reporting & Compliance Maintain accurate records of client interactions, conversion rates, and financial forecasts Provide regular reports on sales pipeline, conversion metrics, and campaign results to senior management Ensure business development activities adhere to relevant commercial and data regulations Candidate Requirements Proven experience in business development, sales, or marketing—preferably within the beauty, retail, or luxury service sectors Excellent interpersonal and communication skills, with a persuasive, client-focused mindset Strategic thinker with strong commercial awareness and an understanding of consumer behaviour Energetic, self-motivated, and able to work independently as well as part of a team Familiarity with salon software platforms such as Fresha is a plus Knowledge of nail and beauty industry trends is desirable but not essential What We Offer Competitive salary with potential for performance-based bonuses A supportive, friendly, and professional working environment Opportunity to shape and grow with the business Staff discounts on treatments and products 28 holiday days Job Type: Full-time Pay: £41,700.00-£43,000.00 per year Work Location: In person
This is a unique opportunity for an on-call highly professional day house-keeper to provide exceptional on hand support and cleaning in a prestigious office in London. We seek an individual with good command of the English language, and highly engaging as this role is client facing and requires client interaction. Essential Criteria 1. Keen eye for detail, 2. Excellent communication skills, 3. Ability to consider the office experience and improve workplace environment, 4. Strong team work skills and ability to use initiative, 5. Excellent problem solver MUST BE AVAILABLE from 8:00AM and availability to finish at 18:00PM High level details Type of position: Permanent Hours of work: Mixed Shifts Hours per week: Hours vary Pay rate: £13.15 per hour (retainer fee available) Location: Central London Duties: • Provide fantastic service to clients - adapting to requests and resolving problems quickly and with precision, • Complete house-keeping duties as required, • Report specifics to management ensuring we have open dialogue at all times, • Consider the client and offer above and beyond cleaning and support services, • Maintain stock cupboards and have ownership of stock takes and product usage Experience • Cleaning in high standard environment, • Front facing with clients, • Using initiative and NOT waiting to be told what to do
Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.
A fantastic opportunity is available for a part-time evening Workplace Partner (Cleaner) in Central London. This role is ideal for someone who takes pride in maintaining high standards and can efficiently handle cleaning operations while working independently. You will be owning your space and responsible for keeping the office spotless and ensuring that all client/manager requests are met with precision and efficiency. Reporting back to supervisors with clear and timely communication will be key to your success. Duties: 1. Efficiently performing daily, weekly, and monthly office cleaning and stock counts, 2. Maintain high cleaning standards with meticulous attention to detail while working efficiently and managing time effectively (I also changed this to include emphasis on time management), 3. Learn and implement Pyndar processes and procedures for consistent cleaning standards, 4. Filling out and sending detailed reports using our Pyndar App, providing feedback and showcasing your work, 5. Taking initiative to solve problems and collaborating with your supervisor on more complex problems, 6. Follow supervisors’ and managers’ instructions while using initiative to complete tasks independently, 7. Encompassing our company values; especially ‘thinking client first’, ‘deliver the exceptional’ and ‘being a problem solver’ Benefits: Workplace Pension EAP - Confidential support services for personal issues and opportunity for personal counselling, and professional coaching. Wellbeing App access Access to 100’s of discounts for retailers including MyProtein, Ego, Boots, Jacamo Weekends free
Job Description and Summary : To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place. To always promote a positive perception of the company both internally and externally. Essential Qualification Requirement: We’re looking for safety-focused, skilled professionals to join our team. To be eligible, you must hold a valid RLSS UK Level 3 Award in Pool Lifeguarding. This is a mandatory requirement — candidates without this qualification will not be considered. Duties and responsibilities: Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported in line with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment’s are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations: Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests’ requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest’s experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators: Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification Benefits: Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
We are an established and busy Sales and Letting Agent. We are now searching for an Administrator to join our busy office Duties will include general administrate duties as well as maintaining the company website with properties for sales/lettings, adding new properties to the portals, maintaining the office window display, assisting with lettings administration and property management including renewals and scheduling gas and electrical reports. You must enjoy dealing with a variety of people, as the role also involves meeting clients in the office and dealing with telephone enquiries. The atmosphere in the office is extremely vibrant, with a large number of clients arriving at the office in person requiring a property viewing or needing assistance with general enquiries. Meanwhile, the phones will be ringing so the pace is fast, yet every client needs to be dealt with professionally. The Branch Administrator must be able to deliver under pressure and be confident with dealing with clients both in person and over the phone, have strong organisational skills, effective communication skills both written and verbal with strong attention to detail, have an ability to multi-task and an excellent telephone manner. If you are interested and believe you have suitable skills and experience to be considered for the position, then please apply. Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
We are looking for an enthusiastic, ambitious and experienced chef to fill the position of Sous Chef and joining the kitchen team at Baccalà. We are keen to hear from those with a passion for seafood, wine and hospitality and are willing to learn, grow and share experience within a passionate team. You will work closely and report to the Head Chef, to deliver a healthy business and to support and develop the kitchen team and product. This role requires a previous experience of minimum 2 years at Sous or Senior cdp level, within a similar restaurant, ensuring that you have a comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards. knowledge of Italian Cuisine is an advantage. A good level of spoken and written English is essential for the role. Organization and time management skills are essential. Advanced computer skills. Customer service skills The position is full time, five days a week. Sunday + Monday fixed weekly OFF The salary up to £49K / £53K per year depending on experience is including service charge and based on 50 hours per week. Paid hourly up to £19 / £21. Located in central London, near London Bridge Birthday paid off + complimentary dinner at the restaurant Outstanding quality staff meals during the shift Regularly planned food, wine and extra virgin olive oil trainings WSET sponsored courses Great career opportunity within a growing brand Exciting and talented young kitchen team Producers, suppliers, markets and hospitality events regular visits.
Part Time driver and logistics support role - minimum 24 hours a week / Monday to Friday (With weekend work & some early mornings) This role will require the individual to drive the company vehicle to deliver and collect items as required by the Company. You will be required to drive a vehicle(s) owned by the Company. The role will also involve providing logistics support to the Company, including (but not limited to): Installing and clearing weekly contract flowers at various venues; Installing and clearing event flowers and materials at various venues; Keeping the business premises tidy and in order; Working with the team of florists across the shop and studio to support on logistics for specific projects. You will submit your valid clean driver’s license to the Company on the start date of your employment. The Company expects employees who drive company vehicles to: drive safely and sober; respect traffic laws and fellow drivers; if applicable, wear glasses or contacts when driving; document any driving-related expenses (e.g. fuel); check the vehicle regularly to ensure petrol, tire pressure and all vehicle fluids are at appropriate levels; report any damages or problems with the company vehicles to the Directors as soon as possible; and avoid parking in restricted areas, blocking entrances and engaging in other traffic violations that may result in fines.
Sommelier Full time contract 35-48 hours per week About Park Chinois Park Chinois represents the ultimate Chinese fine dining and entertainment restaurant. The 1930s Shanghai inspired ambience opens its doors to an eclectic selection of music and vocal performances in an atmosphere of sophisticated, charming elegance, combined with exceptional food quality underpinned by classic fine dining service culture. The Role As Sommelier you will report and closely work with the Assistant Head Sommelier and support all aspects of wine service. The role presents the opportunity to develop international wine knowledge, especially French wine, and master the art of fine wine service. The Sommelier works closely with the in-house team of Sommeliers in implementing the delivery of the finest details of wine service, such as appropriate glassware standards and wine service equipment. Skills and Experience requirements As Sommelier you will be expected to have good wine knowledge and be in possession of level 2 WSET, as well as working experience in a high-end restaurant of at least 2 years. The ideal candidate will be presentable, focused, efficient and with the ambition and long-term commitment to develop into a more Senior role in a renowned establishment. Salary and Company Benefits • Competitive Salary, • Free staff meals prepared daily by our very own accomplished chefs, • Personal training and development programme, including wine tasting and trips, • 30% food and beverage discounts throughout the company worldwide, • Long service recognition and rewards, • Life Assurance and 24/7 GP consultation access via WeCare Only candidates with the legal right to work in the UK are eligible to apply
Job Title: Experienced Cleaners – Radlett & Watford £11.50-£14 Location: Radlett, Hertfordshire (and nearby areas) Job Type: [Full-time / Part-time / Flexible Hours ] Description: We are seeking reliable, detail-oriented, and experienced cleaners to join our team. The ideal candidates will have a proven track record in professional cleaning and be able to work independently or as part of a team. Responsibilities: Perform high-standard cleaning for residential and/or commercial properties Follow health, safety, and hygiene guidelines Ensure tasks are completed within the allocated time Maintain cleaning equipment and report any issues Requirements: Previous professional cleaning experience (minimum 1years) Good time-management skills Ability to travel to within Hertfordshire References Required DBS preferred Right to work in the UK We Offer: Competitive hourly pay Flexible working hours Friendly and supportive work environment Opportunities for ongoing work
We are looking for a passionate **Shift Engineer *to join our wonderful team of our 5 Hotel Client. What You will Do • From £30,000 to £35,000 per annum plus service charge, travel contribu, • 40 hours a week, • You will be responsible for carrying out any repair or maintenance issues throughout the hotel as and when they arise, • You will respond to and attend to guest repair requests, • You will perform preventative maintenance on tools, kitchen and mechanical room equipment, • You will be an excellent communicator and build excellent relationships with departments across the hotel, • Report on any new or developing engineering works that need to be addressed to the Engineering Manager, • Assist with maintaining the physical appearance and operational efficiency of the hotel including physical, mechanical, electrical, plumbing etc., • Assist with inventory organisation and ordering What We are Looking For: • Organisation and ability to multi-task Attention to detail • Strong problem solving skills Prior experience as an Engineer in hotels. • Candidate should have excellent communication skills, • Experience with hardware tools and electrical equipment Kindly apply with your CV and we get back to the successful candidates within 2 days.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
We are seeking a motivated and hands-on Supervisor / Team Leader to oversee daily operations and support our team. The ideal candidate is a natural leader with a passion for customer service, team development, and maintaining a smooth, efficient, and positive work environment. Responsibilities: Supervise daily front-of-house operations Lead, coach, and support staff to deliver excellent service Act as the main point of contact for staff during shifts Ensure compliance with company policies and health & safety standards Handle customer concerns and resolve issues in a professional manner Assist with scheduling, training, and onboarding new employees Monitor inventory and assist with ordering supplies when needed Collaborate with management to implement procedures and improve performance Maintain a clean, organized, and welcoming environment Requirements: Proven experience in a supervisory or leadership role (hospitality or retail preferred) Strong communication and problem-solving skills Ability to lead by example and motivate a team Organized, reliable, and able to work under pressure Flexible availability, including evenings, weekends, and holidays Familiarity with POS systems and basic reporting
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times
About the Role: We are seeking a detail-oriented and experienced Bookkeeper to join our growing team. The ideal candidate will have a strong understanding of financial records, double-entry bookkeeping, and accounting principles. This role is perfect for someone who thrives in a dynamic environment and is committed to maintaining accurate and up-to-date financial records.# Key Responsibilities: • Maintain accurate financial records using double-entry bookkeeping principles., • Process invoices, receipts, payments, and other financial transactions., • Reconcile bank statements and ensure all records are consistent and error-free., • Prepare VAT returns and assist with year-end accounts., • Manage payroll processing and ensure compliance with HMRC regulations., • Generate financial reports (e.g., profit & loss statements, balance sheets)., • Liaise with clients, suppliers, and team members to resolve queries., • Ensure compliance with UK accounting standards and company policies. Requirements: • Proven experience as a Bookkeeper or in a similar role., • Strong knowledge of double-entry bookkeeping and accounting software (e.g., QuickBooks, Xero, Sage)., • Familiarity with VAT, payroll processing, and basic tax regulations., • Excellent numerical skills and high attention to detail., • Ability to work independently and meet deadlines., • Strong communication and organisational skills., • AAT/IAB qualification or Bachelors in Accounting or equivalent experience preferred.
Key Responsibilities: Management & Leadership Manage a team that includes machine operators and a quality controller. Recruit and train machinists for the production line. Monitor employee performance, provide feedback and conduct regular performance evaluations. Organise and lead training days for the team. Ensure a great team dynamic, motivating everyone to meet deadlines and work collaboratively. Production & Quality Control Oversee the day-to-day operations of the studio, including managing sampling and production schedules. Ensure samples and production orders are made to the highest quality standards, on time, and within budget. Check in-line quality to ensure consistency in production and finished garments. Resolve any construction issues at the PPS (Pre-Production Sample) stage. Implement and maintain quality control standards, ensuring all products meet customer specifications and industry regulations. Operational Excellence Monitor production processes to identify and implement opportunities for improvement. Ensure all bundles sent to machinists have the correct trims and materials to prevent lost time. Conduct regular housekeeping to maintain a tidy and organised studio floor. Plan and allocate resources efficiently to optimise production schedules. Select, maintain and organise the repair of all equipment and machinery. Accountability: You will be directly accountable for: The timely completion and delivery of all project deadlines. The consistent quality of all products. Controlling garment production costs. Minimising the number of repairs and recuts. Ensuring all health and safety guidelines are followed. Qualifications: At least 15 years of experience in garment manufacturing. Extensive knowledge of garment production processes, from machinery to construction. Proven leadership and team management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities to identify and resolve production issues. The ability to work under pressure and meet tight deadlines. Knowledge of lean manufacturing principles is a bonus. You will report to the Operations Manager. Day-to-Day Tasks Management & Leadership Walk the atelier floor regularly to monitor staff performance. Provide clear and accurate information to machinists. Communicate with senior management about production progress and challenges. Review workers' performance and identify training needs. Production & Quality Control Make high-quality samples and PPS (Pre-Production Samples) on time and within budget. Monitor production processes to ensure efficiency. Implement and maintain quality standards on all products. Check garments for any quality issues before they leave the studio. Resolve any construction issues that arise during the PPS stage. Ensure machinists have the correct trims and materials. Operational Planning Plan and organise your day and week to manage competing priorities. Select the right resources for each operation to maximise efficiency. Be proactive in identifying and resolving production issues before they cause delays. Ensure all team members adhere to health and safety guidelines. Take responsibility for the maintenance and repair of all studio equipment and machinery. Success Metrics The Floor Manager's day is a dynamic blend of planning, hands-on problem-solving, and team leadership to ensure the atelier runs smoothly. Planning: You’ll work with the Operations Manager to plan the upcoming week's workload, with a focus on preparing the next day's schedule the day before. Problem-Solving: You'll be actively involved on the floor, providing guidance and showing machinists how to efficiently work through any technical challenges that arise with a specific style. Efficiency: You’ll be continuously monitoring production times, communicating budgeted hours to the team and keeping work on track to prevent projects from running over time. Quality: You'll conduct regular quality checks to identify potential issues early. You'll also work directly with the Quality Controller to ensure all garments meet our standards and get machinists to rectify any issues immediately. Manage Machinists: You’ll conduct performance reviews, offer training where needed and keep management informed on the team's progress. What Success Looks Like Success in this role is not just about meeting deadlines; it's about fostering a high-performing, efficient, and collaborative environment. Financial Performance: The overall budgeted time for each style is consistently met or beaten, leading to improved profitability. Increased Output: Items move through the studio quickly, allowing the team to increase output without sacrificing quality. Quality & Accountability: The number of repairs is minimised, and the team takes ownership of fixing any issues on their own time. Team Synergy: Everyone works together toward the same goals, actively helping each other out. Organisational Excellence: The atelier operates as a highly efficient and organised environment, reflecting a clear sense of order and purpose.
Are you ready to play a vital role in the world of e-commerce logistics? Join our dynamic team as a Warehouse Operative based in Tottenham—part of a growing network supporting operations across multiple locations. This is more than just a job—it’s an opportunity to be at the heart of the online shopping revolution, helping customers receive their orders with speed, accuracy, and care. No Experience Needed – Full Training Provided We welcome applicants from all backgrounds—no prior warehouse experience is required. You’ll receive one full week of paid training to get you up to speed on everything you need to succeed in the role. What You’ll Be Doing As a key member of our warehouse team, your responsibilities will include: Receiving and inspecting incoming goods – Carefully check deliveries for accuracy and quality before logging them into our system. Organising and storing stock – Sort items neatly, label products, and help with inventory management. Picking and packing orders – Use scanners to retrieve customer items, then pack them securely with accurate labels and documents. Shipping and dispatch – Prepare orders for dispatch, liaise with couriers, and ensure timely delivery. Maintaining a clean, safe environment – Keep aisles clear, sanitise workspaces, and follow all safety protocols. Recording and stock control – Use Warehouse Management Systems (WMS) to log stock, conduct audits, and report any discrepancies. General support – Help with returns, stock rotation, basic admin tasks, and onboarding new team members when needed. What You Bring to the Table We’re looking for people who are: Detail-oriented – Accuracy is key when packing and shipping Physically fit – You’ll be lifting, moving, and standing for most of your shift Reliable & team-focused – Strong communication and a positive, can-do attitude Quick to learn – You’ll be trained on systems and processes during your first week Health & safety aware – You understand or are willing to learn safe warehouse practices Bonus if you have: experience using forklifts or pallet trucks (but it’s not essential) Why This Role Rocks No experience? No problem – You’ll be fully trained and supported from day one Earn while you learn – The 1-week training period is fully paid Career progression – Many warehouse staff move into senior or operational roles Competitive pay – Fair hourly rates, shift premiums, overtime, and potential benefits like pensions, life insurance, and wellness programs (location-dependent) Supportive culture – We value teamwork, training, and internal growth Opportunities to relocate – Tottenham is just the beginning—there are openings across our wider network Ready to Join Us? If you’re dependable, detail-oriented, and excited to be part of the e‑commerce logistics revolution, we’d love to hear from you. No experience needed—just bring your energy and eagerness to learn. 📧 Send us your CV, and let’s explore how you can become a vital part of our warehouse team—starting in Croydon, with the potential to grow across our expanding network.
Role Overview We are seeking a highly organised, detail-oriented Construction Project Manager to oversee and manage construction projects from initiation to completion. This role requires exceptional leadership, strong technical knowledge, and the ability to coordinate teams, contractors, and stakeholders to achieve outstanding results. Key Responsibilities Plan, manage, and deliver construction projects within agreed timelines, budgets, and quality standards. Liaise with clients, architects, engineers, and subcontractors to ensure smooth project execution. Prepare project programmes, schedules, and resource plans. Conduct regular site inspections to monitor progress, quality, and compliance with safety regulations. Manage procurement processes, including materials, equipment, and subcontractor services. Identify and mitigate project risks and resolve issues promptly. Maintain accurate project documentation, reports, and progress updates for stakeholders. Requirements Proven experience as a Construction Project Manager or similar role within the construction industry. Strong understanding of construction processes, building codes, and health & safety regulations. Excellent leadership, communication, and organisational skills. Ability to work under pressure and manage multiple projects simultaneously. Proficiency in project management software and Microsoft Office Suite. Relevant degree or diploma in Construction Management, Civil Engineering, or related field (preferred). Why Join EarthMates? A supportive and collaborative team environment. Opportunities for professional growth and development. The chance to work on diverse and impactful construction projects. Commitment to sustainable and ethical building practices. Location: [Insert Location] Salary: Competitive, based on experience Contract Type: Full-time
Are you a highly motivated and customer-focused individual looking for a concierge role in a residential development? Our expanding management company is seeking a dedicated Concierge to join our team at a private residential complex in Canary Wharf. This full-time position starts from September onwards. About the Role As a Concierge, you'll be the welcoming face of our complex, providing exceptional service to residents and visitors. You'll play a crucial role in maintaining a secure, efficient, and welcoming environment. Key Responsibilities: Greet residents and guests, and expertly handle enquiries via phone, email, and in-person at the desk. Screen all visitors and contractors, ensuring proper authorization. Report any suspicious behaviour, monitor CCTV, and conduct regular patrols of internal and external communal areas, including Health & Safety checks. Manage the release of packages, handle apartment keys, and verify parking permits. Accurately log all events and relevant information in the daily diary. Report all incidents, including Health & Safety, security, maintenance, and cleaning issues promptly. What We Offer Salary: £27,496 per year. Shift Pattern: a 4 days ON, 4 days OFF. Hours: 12-hour shifts from 7:00 AM - 7:00 PM. Holiday Entitlement: 20 days of annual leave. Uniform: Provided after successful completion of a 6-month probation period. We're Looking for Someone Who Is: Possesses a strong command of both spoken and written English. IT literate, as our operational and communication systems are IT-based. Able to work effectively on your own and manage pressure with ease. Always well-presented with excellent timekeeping. Flexible and able to respond to varying situations. Demonstrates a genuine understanding of customer care and applies it in practice. Resides no further than 1 hour from the Canary Wharf development. Holds a valid passport and the right to work in the UK. All listed requirements are minimum criteria for this role. If you do not meet any of the above, please do not apply. We will review all applications and contact suitable candidates to arrange an interview.
The Property Inspector checks our managed properties to make sure they are in excellent condition, ready for guests or tenants, and free from any issues. This role is ideal for students because it’s flexible, requires no prior experience, and provides valuable real-world work skills WE WANT TO HIRE ENTHUSIASTIC INDIVIDUALS WILLING TO LEARN Main Responsibilities Visit properties in expected areas (should be willing travel) Check cleanliness of rooms, bathrooms, kitchen, and outdoor areas Spot and report damage or maintenance issues (e.g., leaks, broken furniture) Take clear photos of the property for our records, as well as making sure pictures are taken clearly of repairs needed as evidence for owners Complete a quick checklist (emailed to you) after each visit Communicate with our team about any urgent problems Skills & Qualities Needed Reliable and punctual Good attention to detail Comfortable using a smartphone for photos and forms Friendly, professional attitude when meeting owners or guests Willing to learn and follow a set inspection process
Company Overview: St Mary’s Financial Consultants Limited is a London-based advisory firm providing tailored financial solutions including mortgage referrals, business consultancy, and accounting support. With a client-focused approach, we specialize in serving international professionals, entrepreneurs, and growing businesses across the UK. As we continue to expand our services and strengthen our presence in the financial consulting sector, we are currently seeking a motivated and experienced Advertising and marketing executives to join our team. This is an exciting opportunity for a driven individual to contribute to impactful campaigns, collaborate across departments, and grow within a supportive and dynamic environment. Key Responsibilities: Develop and implement creative advertising and marketing campaigns across digital and traditional platforms to strengthen brand presence, attract target audiences, and support overall business growth. Conduct market research and competitor analysis to identify trends, consumer insights, and opportunities, using data-driven strategies to optimize campaigns and maximize ROI. Collaborate with internal teams and external partners to design promotional materials, manage content creation, and ensure brand messaging consistency across all channels. Monitor, track, and evaluate campaign performance using analytics tools, preparing detailed reports and actionable recommendations for continuous improvement. Organize and coordinate events, sponsorships, and community engagement activities, enhancing customer relationships and expanding the company’s market reach. We Offer: Competitive salary of £41,000–£45,000 per annum Opportunity to join a growing boutique consultancy focused on financial intermediation for international clients A central London location with an inclusive and multicultural team Exposure to cross-functional collaboration between marketing, advisory, and client services Professional growth through hands-on account management and strategic advertising experience
About the job Job Description We are seeking a talented Chef de Partie to join our production kitchen team near Heathrow Airport. In this role, you will help deliver high-quality meals for our airline clients, ensuring our culinary standards meet passenger expectations. The ideal candidate will have a passion for food, strong culinary skills, and the ability to thrive in a fast-paced environment. As a Chef de Partie, you will report to the Sous Chef, Operations, and work closely with them to fulfill orders promptly and maintain high quality. Your key responsibilities include preparing and cooking food components, contributing to kitchen efficiency, and keeping a clean workspace. What will you be doing? Prepare, cook, and present high-quality dishes in accordance with standard recipes and client specifications. Ensure all food is prepared and presented to the highest standards, maintaining consistency and quality. Oversee a specific section of the kitchen, managing and training junior kitchen staff as needed. Monitor inventory levels and assist with stock control, ensuring that all ingredients are fresh and available as required. Adhere to food safety and hygiene standards, maintaining a clean and organized work area at all times. Assist in implementing cost control measures to minimize waste and maximize efficiency. Participate in team meetings and contribute ideas for improving kitchen processes and food quality. Ensure compliance with health and safety regulations, including proper handling and storage of food products. Assist the Sous Chef or Head Chef in day-to-day duties. Delegate responsibilities to helpers or other assistants in larger kitchen settings. Maintain essential knife skills and a sound knowledge of cooking techniques. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef de Partie or in a similar role within a high-volume kitchen, preferably in airline catering or large-scale food production. 3+ years’ experience in a kitchen environment Culinary diploma or equivalent qualification from a recognized culinary school. Strong knowledge of food safety and sanitation regulations. Excellent organizational and time management skills, with the ability to work under pressure and meet tight deadlines. Ability to work collaboratively within a team and communicate effectively with colleagues. The capability to work safely, efficiently, and neatly Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays as required. Passion for culinary excellence and a keen eye for detail. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £31,000.00 per year Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
As an office manager you will oversees the smooth operation of an office environment, managing administrative procedures, coordinating staff, and ensuring a productive and safe workplace. They are responsible for a wide range of tasks, from managing office supplies and facilities to supervising staff and implementing office policies. Here's a more detailed breakdown of common office manager duties and responsibilities: General Office Administration: Organizing and coordinating office operations: This includes setting up and maintaining office procedures, streamlining administrative tasks, and ensuring efficient workflow. Managing office supplies and equipment: This involves ordering supplies, maintaining inventory, and ensuring all equipment is in good working order. Handling correspondence and communications: This includes managing phone calls, emails, and other forms of communication, both internally and externally. Managing office budgets and expenses: This involves tracking expenditures, preparing reports, and ensuring the office operates within budget. Maintaining office facilities: This includes overseeing the maintenance and upkeep of the office space and equipment, ensuring a safe and comfortable working environment. Implementing and maintaining office policies and procedures: This ensures consistency and clarity in how the office operates. Staff Management: Supervising and training staff: This includes delegating tasks, providing guidance, and evaluating staff performance. Assisting with onboarding new employees: This involves ensuring new hires have the necessary resources and support to be successful. Managing employee schedules and time off requests: This ensures adequate staffing and minimizes disruptions to workflow. Other Key Responsibilities: Organizing meetings and events: This includes scheduling, preparing materials, and coordinating logistics. Greeting visitors and providing customer support: This involves creating a positive first impression and ensuring visitors are well-attended to. Managing vendor relationships: This includes negotiating contracts, managing invoices, and ensuring timely payments. Ensuring compliance with health and safety regulations: This includes implementing and maintaining safety procedures, conducting risk assessments, and ensuring a safe working environment. Developing and implementing office procedures: This may involve creating new systems for record-keeping, communication, or other administrative tasks. Preparing reports and presentations: This involves compiling information, analyzing data, and presenting findings to senior management. Supporting HR and finance functions: This may include assisting with payroll, employee records, and other administrative tasks. Skills and Qualifications: Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite and other relevant software. Ability to multitask and prioritize effectively. Experience in staff supervision and training. Knowledge of office management procedures and best practices. Strong problem-solving and decision-making skills. Ability to work independently and as part of a team. Essential: You must have a degree in management or equivalent. You must have 3-5 years experience of management or administrative. you must enjoy the ability to negotiate in regard to frame agreements, sourcing contracts for the company business. You should have a dynamic and persuasive personality.
Accounts Assistant required with immediate start Professional Accountancy firm in SW16 area (close to transport links) is looking for an Accounts Assistant We are looking for a dynamic Accounts Assistant/Semi Senior to assist in preparing accounts on a varied portfolio of clients. The Trainee Accountant will be responsible to ensure that reporting targets are being consistently met in a timely manner Duties and responsibilities · Undertaking computerised bookkeeping duties · Assisting the preparation of corporate and personal tax returns · Assisting in the preparation of year end accounts and periodical management accounts · Vat return preparation and reconciliation · Bank reconciliations · Assisting in Payroll preparation · Liaising with clients and tax authorities · Other general administrative work in an accountancy practice Skills · Working knowledge of Quickbooks desktop and QBO is very desirable · Basic payroll preparation knowledge · Knowledge of computerised bookkeeping · Organised and able to work with minimal supervision · Good communication skills
🚀 We're on the hunt for passionate Head Pizza Chefs to join our team in London. If you love making great pizza and want to do it in a place you love–let's talk! 🍕💥 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? up to £45k salary + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) We are self ordering, but carrying with a tray. Floor/waiter,waitress experience is also a plus. You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Duties as below; Greeting guests and customers who enter the shop Provide Excellent Food and Drink standards Be involved in stock control and management Assisting guests to find the goods and products they are looking for Being responsible for processing card payments Stocking shelves with merchandise Reporting discrepancies and problems to the supervisor or manager Giving advice and guidance on product selection to customers Keeping the store tidy and clean( this includes hoovering and mopping) Responsible dealing with customer complaints Keeping up to date with special promotions and putting up displays We are offering a very competitive pay rate, staff food, additional discount for rest of the food, discount for retail and monthly bonus based on sales targets. All the best, Uncommon Triptych
Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships
Blinds and Shutters Installer, would ideally suit someone with Joinery skills. We are looking for an experienced installer/fitter to join our installation team, based in Ruislip, Middlesex and covering local areas including home counties around the North-West side of the M25, with travel mostly within 1 hour from our office. Company vehicle provided, along with a phone/tablet for customer and colleague communication. This position would suit somebody who is experienced and comfortable working on their own as well as being part of a small and growing team. We are looking for someone with a high level of skill and a positive can-do attitude who will work efficiently and to a high standard at all times. Previous experience in the blinds and shutters industry is very useful but not essential depending on skillset and background. Previous experience of practical skills is essential, as well as the ability to deal with customers and technical know-how. SALARY: £25,000 - £40,000 Depending on Experience SKILLS: Someone with good technical and practical ability, particularly the ability to measure and survey accurately Able to install accurately and finish to a high standard overcoming challenges where necessary Good communicator - offer excellent customer service both face to face and over the phone and communicate effectively with the rest of the team Able to use ladders and steps, hand tools, power tools and carry some heavier items Competent in basic modern IT software and applications. Ability to use an iPad, basic in house systems and e-mails and keep up to date with the admin side of the role Team-worker who is comfortable working in an established and growing business environment and would fit in as part of the team Able to work alone using initiative to solve problems as they are encountered Hardworking and flexible with the willingness to meet deadlines and finish the job Highly organised individual with excellent time management and multi-tasking skills Good command of English RESPONSIBILITIES: To be punctual, presentable and courteous, communicating at all times with colleagues and customers Read the job notes and survey to ensure products are ready for fitting and check that all tools, spares and parts are carried in order to complete the installation successfully according to the survey To strictly follow the company health and safety guidelines and work in a professional and safe manner at all times Take pride in all work with attention to detail whilst working in an organised tidy and efficient manner Demonstrate the finished product, explain child safety and aftercare, and obtain the customer sign off Update customer status and notes on the iPad and hand out marketing material and feedback forms To understand and learn the technical aspects of the product range, and to have the ability to survey and measure accurately as well as make alterations as necessary on-site Ensure the client is happy with the service they receive and report back to the rest of the team SKILLS & EXPERIENCE Do you have experience in any of these areas or something similar?: Blinds, curtains or shutters installation Window or door fitting Carpentry / Carpenter / Joinery Conservatory installation Kitchen or bedroom fitting Shopfitting Plumbing or electrical installations We are a local family-run business established for over 16 years and offering a full range of window blinds, conservatory blinds, plantation shutters and awnings. We are both a manufacturer and supplier and a leader in bespoke and specialised blinds products in London and the home counties, including motorisation. We supply to mainly retail customers including some larger corporate customers as well as trade customers. We are currently accepting CVs for this position as a fitter/installer/surveyor and look forward to hearing from you.
Location: London, United Kingdom Company: Top Advice Ltd Salary: £30,000 – £35,000 per year (depending on experience) Job Type: Full-time, In-Person Expected Start Date: 14 November 2025 About Us Top Advice Ltd is a well-established consultancy firm based in London, offering a wide range of services including accountancy, HR, business management support, and regulated business-related training and qualifications. We work with a diverse client base across the UK and beyond, helping individuals and businesses thrive with tailored professional support. Job Summary We are seeking a skilled and empathetic Customer Service Manager to lead our client-facing operations. The successful candidate will be responsible for overseeing daily customer interactions, ensuring a high-quality service experience, resolving queries efficiently, and managing a growing support team. This is a leadership role requiring operational focus and a strong passion for customer satisfaction. Duties and Responsibilities • Client Support & Team Management, • Lead the customer service team and ensure clients receive quick, helpful support, • Handle complex or escalated client issues in a calm and professional way, • Oversee all communication channels like phone, email, and face-to-face, • Process Improvement & Staff Training, • Create and improve customer service processes to make them more efficient, • Train and guide team members to provide excellent service, • Suggest improvements based on client feedback and team performance, • Quality Monitoring & Reporting, • Track important service metrics like response time and customer satisfaction, • Share regular reports with management to highlight trends and progress, • Make sure the team uses feedback to improve service quality, • Teamwork & Coordination, • Work closely with other departments (HR, Admin, Accounts) to resolve client issues, • Keep records of client interactions updated in the CRM system, • Make sure communication and follow-up with clients are accurate and timely Essential Skills and Qualifications: • Minimum of 3 years’ experience in a customer service or client-facing managerial role, • Strong leadership, conflict resolution, and team management skills, • Excellent verbal and written communication skills, • Ability to work under pressure and manage multiple priorities, • Proficiency with CRM systems, Microsoft Office, and basic reporting tools Desirable: • Background in business consultancy, accountancy, or HR services, • Familiarity with regulated training or education services, • Experience in managing professional clients and B2B communication What We Offer • Competitive salary: £30,000 – £35,000 (based on experience), • 28 days paid annual leave (including public holidays), • Pension scheme enrollment, • Opportunities for professional development and leadership growth, • A supportive and collaborative work culture Location 📍 Work Address: 10–17 Sevenways Parade, Gants Hill, London, IG2 6JX Application Information 🗓 Application Deadline: 30 September 2025 🗓 Expected Start Date: 14 November 2025 📩 Apply now by sending your CV and cover letter
I would like to introduce you to this job For this jobs we request DBS check Experience Housekeeping/Cleaning Apartments or Airbnb Job description: Self employed 5 star hotel with Airbnb style apartments (100 apartments) in 15 different locations all in central London. Weekly payments of £14.80 per hour. Transport is paid by you and is not deductible. Travel time between apartments is included in the working hours. Meet at our office around 9:30 AM Finish around 6:00 PM Cleaning supplies included Most likely in tandem with another cleaner for a trial period 30 minute break How many apartments need to be cleaned: Approximately 2 or 3 apartments per day are cleaned (1, 2, 3 or 4 bedroom apartments, bathrooms, kitchen and living room). Clean linen is waiting for you in the apartments, in the hallway or inside the apartment. Each block has a storage room on the ground floor where you can find a vacuum cleaner, mop and other utensils. Are cleaning supplies provided: Yes, we do. The cleaning staff also have to pick up the apartment's toiletries from the office, such as toiletries, coffee, sugar etc. They have an office in Covent Garden where their supplies are located. Basically we meet there, pick up the cleaning supplies for the apartment (we have hand wheeled trolleys) and then take the bus to apartment number 1. After that we walk to apartment number 2 and then take the bus to apartment number 3, many of which are in the city centre. As mentioned, the time spent travelling between apartments is considered working hours. The locations vary each day and you will need to use the bus or tube between them. Other locations are 5, 10, 15, 20, 25 or 30 minutes walk from the office. Once you have finished cleaning an apartment, you need to register it in the app and go through all the steps in the app to finalize everything so that the apartment is ready to book. You need DBS check for this job Task Description Inspection of the apartment: Bedroom, Bathroom, Living area, and Kitchen if there is any damage to the property Window must be open to get airflow and clear the air. REPORT ANY MAINTENANCE ISSUES STRAIGHT AWAY ON THE GROUP AND LATER UPDATE OPERTO 1 - Bedroom Bedroom: ensure the cleanliness and presentable following our standard Strip the bed linen and drop dirty linen at the drop location / photo to send to the Whatssap group In case linen arrives, the bed can be dressed. The bedsheet and duvet must not have stains. In case it is a wrinkle use fabric softener spray to flat it straight. The bed must be in a nice and presentable position. Protectors check if stain/dirty to wash and dust/or hoovers ensure no hair from previous guests. Bedside must be clean and lamp dust free/ensure lightbulb not 000 Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Ceiling dust in case of spider web. Hoover carpet / or mop in case of wooden floor. Check the curtain if the stain is to be reported and if it's broken to also report in the operator and send a picture to the cleaning group. Spot clean if possible. Spot clean on the sofa and/or carpet if needed. 2 - Bathroom Bathroom: ensure the cleanliness and presentable following our standard. Amenities fully refilled: toiletries (1 set per bathroom/shower gel shampoo, conditioner, hand wash, and lotion), sanitary bag (6 per bathroom/inside drawer), hairdryer (1 per bathroom/ inside drawer), toilet paper (1 open on holder & 2 spares with wrapping paper). Towel set up: (2 hand towels, 2 bath sheets, and bath mat (hang on the bathtub or folded in the shower) following the standard. Toilet clean ensures there is no limescale/ toilet seat that must be closed. Shower/ bathtub must be dry, shower head free of limescale or mole. Bin empty and wash and the top must be closed. Sink must be cleaned with scrub in case of limescale Extracting fan to be Hoover/ dust Drainage need to be check and clean & clear 3 - Kitchen Kitchen: ensure the cleanliness and presentability following our standard. Ensure amenities filled; Nespresso pod (4 in box, 4 in the jar with 2bed+), sugar jar (10 per type), Nescafe sachet (5 per type), salt & pepper (10 per type), milk bottle (1, 2 for 3bed+) and tea bag (10 per type). Utensils, kitchenette, and cutlery in full follow standard. Ensure the dishwasher & washing machine is empty and dry. If there are clean dishes in the machine > put them back in the cupboard. If there are dirty dishes > put them to wash. If there are no dirty dishes and no dishes in the machine > put the machine to wash. Bin fresh bag & top closed. Kitchen towel hung by oven/ or nicely folded place in the drawer. Sink must be dry with no water, under with amenities (bin bags (5), laundry & dishwasher detergent cap (5), fresh sponge, and washing up liquid bottle. Dust the counter and wipe if needed. All surfaces, counters, decoration items, tea box&tray, and amenities jar must be clean and placed only refilled with the amenities standard. Sink drain must be checked and clean of blockage. Floor rehover and mop. Window / blind must be clear and frame/skirt need to be dusted with wet cloth living area: ensure the cleanliness and presentable following our standard. 4 - Living Room Living area: ensure the cleanliness and presentable following our standard. Coffee table wipe clean Sofa & cushion must be dusted including the wall skirt and wall paint should not have marks or any drawing. Lamp and decor to be dust / wipe / hoover if applicable. Take the rubbish that is in the bin or near to the bin, don't take anything else that you don't know if it is rubbish or not. The AC unit has to clean and cover the dust. Window clean. Decor items, such as vases, sculptures, or pictures must be dusted/wiped or hoover (where applicable). Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Hoover and mop. 5 - Garden/Balcony Garden/balcony (if applicable) wipe. Must be swip / mop Pick up all the rubbish /pet poo/toy etc 6 - ExitBefore exiting the apartment all lights, AC, and heating have to be turned off.
We are seeking a motivated and customer-focused Rental Agent to join our growing rental team . The ideal candidate will be responsible for managing the full lettings lifecycle, from sourcing and marketing rental properties to matching tenants with suitable homes and overseeing the move-in process. The Rental Agent will act as the main point of contact between the company and tenants, ensuring a smooth and compliant rental process in line with UK property laws and regulations. Key Responsibilities: • Advertising and Marketing:, • Creating property listings, taking photos, and using various marketing channels to attract potential tenants., • Viewings and Tenant Screening:, • Scheduling and conducting property viewings, screening potential tenants through referencing and background checks to ensure responsible renters., • Inspections, • Coordinate property inspections and maintenance requests., • Liaising between the company and tenants, addressing queries and resolving any issues that arise., • Legal Compliance:, • Ensuring all aspects of the tenancy adhere to relevant property laws Salary: Competitive, base of £500 + commission. Possibility to earn up to £4500(20 rooms x 1 week commission). If there will be no any rooms available then there will be an extra of £500 as bonus Reports To: Property Manager Min age: 18 Dressing code:smart, professional appearance at all times
Hello, Housekeeping Supervisor – 5-Star Hotel Apartments (Airbnb Style), London Contract Details: Independent (self-employed) Permanent Job Full Time Payment: Every two weeks Pay: £16.50 per hour The time spent traveling between apartments is included in working hours. We are currently recruiting a Housekeeping Supervisor for a 5-star hotel in London. We are seeking individuals who share our energy and passion and will contribute to our ongoing success. We are looking for flexible, experienced supervisors with excellent communication skills. Cleaning Supervisor Responsibilities: Supervise Housekeeping Team Oversee daily tasks of cleaners and laundry drop-offs. Assign cleaning responsibilities based on room occupancy and turnover schedule. Ensure Room and Facility Cleanliness Conduct detailed inspections of guest rooms and common areas. Ensure all apartments meet brand and hygiene standards before guest check-in. Coordinate Daily Schedules and Priorities Prepare daily work rosters and allocate duties efficiently. Prioritize VIP rooms, early check-ins, late check-outs, and last-minute requests. Train and Support Cleaning Staff Provide initial and ongoing training in housekeeping procedures, safety, and guest service. Monitor staff performance and provide guidance to improve quality and efficiency. Monitor and Replenish Supplies Track inventory of cleaning materials, toiletries, linens, and uniforms. Request restocking or replacements as needed and prevent wastage. Maintain Hygiene and Safety Standards Ensure proper use of cleaning chemicals and PPE. Enforce compliance with health, safety, and sanitation protocols. Manage Laundry and Linen Operations Supervise collection and drop-offs. Check for wear and tear, and arrange for repairs or replacements. Handle Guest Requests and Complaints Respond to guest inquiries regarding housekeeping promptly and professionally. Investigate complaints and take corrective action to resolve issues quickly. Coordinate with Other Departments Communicate effectively with front desk, maintenance, and management to ensure smooth operations. Update reception on room readiness and report any delays or issues. Report Maintenance and Staff Issues Immediately report maintenance needs (e.g., broken fixtures, plumbing, HVAC) to the engineering or maintenance team. Monitor and report recurring issues or delays in repairs. Identify and report staff performance issues, absenteeism, or misconduct to management. Maintain Records and Documentation Keep logs of inspections, lost and found items, supply usage, and incident reports. Submit daily housekeeping status reports to the manager. Ensure Compliance with Hotel Policies Ensure all staff follow company policies, grooming standards, and code of conduct. Foster a respectful, collaborative, and guest-focused work environment. Promote Quality and Guest Satisfaction Conduct random checks to ensure consistency and excellence in cleaning. Encourage staff to go above and beyond to enhance guest experience. Daily Responsibilities: Open the shift (handover email, Operto checks, distribute keys to cleaners, review tasks with cleaners, refill basement supplies, check if anything needs to be ordered). Morning meeting (if in charge of the day). Schedule Operto and linen orders (if in charge of the day). Monitor cleaning groups. Inspect apartments. Complete reports and update lost property records. Sign training documents if needed. Handle any additional administrative tasks. Proficient in Microsoft Office (Word, Excel). Skilled in using phone, laptop, and tablet. Experience in Housekeeping and Housekeeping Supervisor roles. Excellent command of English. Thank you!