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We are a small 60 Bedroom 4 star boutique hotel known for warm hospitality, exceptional service and unique design. Our guests value personalised experiences, comfort and attention to detail. We are looking for a hands on and dynamic Hotel Manager to lead our dedicated team through example and uphold our reputation for excellence. Position Overview As Hotel Manager you will oversee all day to day operations, ensuring a seamless guest experience, efficient team management and strong financial performance. You'll be hand on, leading by example and fostering a culture of hospitality, teamwork and continuous improvement. Key responsibilities • Over see all hotel departments including front office, housekeeping, F&B, maintenance and guest services., • Maintain the highest standards for guest satisfaction, cleanliness and service quality., • Manage budgets, forecasts and financial performance to achieve revenue and profit targets., • Recruit, train and motivate staff to deliver consistent and exceptional service, • Monitor occupancy rates, pricing strategies and market trends to maximise revenue in collaboration with sales/ marketing., • Ensure compliance with Health, Safety and licensing regulations., • Handle guest feedback and resolve issues promptly and professionally., • Maintain supplier and contractor relationships, overseeing purchasing and inventory control., • Report regularly to ownership on performance Requirements • Minimum 3-5 years of hotel management or senior supervisory experience , ideally in a 4 star or boutique environment, • Strong leadership and interpersonal skills with a hands on management style., • Excellent organisational, communication and problem solving abilities, • Sound knowledge of hotel systems (PMS, booking platforms), • A passion for guest service and attention to detail, • Flexibility to work evenings, weekends and holidays as required Preferred qualifications • Diploma or Degree in Hospitality Management or related field, • Experience with boutique or Independent hotel operations., • Knowledge of local tourism and events market Competitive salary £55 - 60K depending on experience

Company: Business Mail Solutions Ltd (Trading as Mail Boxes Etc) Location: London, W1F Salary: £45,000 – £57,000 per annum (depending on experience) Contract: Full-time, Permanent About Us Business Mail Solutions Ltd is a leading franchise operator of Mail Boxes Etc., providing a wide range of services including mailbox rental & forwarding, registered office & virtual office services, high-value packing & shipping (partners include Sotheby’s, Christie’s, Phillips), courier services (UPS, FedEx, DHL, Parcelforce, Royal Mail), as well as printing, marketing and design services. We are expanding our business support solutions and looking for a talented Business Development Manager to join our growing team. Role Overview We are seeking an experienced Business Development Manager to lead sales strategy, client account management, and business growth initiatives. The role will focus on building and maintaining relationships with key partners, including auction houses, logistics providers, and franchisees, while developing innovative sales and marketing strategies to increase revenue. Key Responsibilities • Manage and grow key accounts and partnerships (auction houses, courier providers, franchisees)., • Develop and implement sales and marketing strategies across mailbox, shipping, printing, and business services., • Identify new business opportunities and negotiate service contracts., • Analyse market trends and prepare accurate sales forecasts and pricing strategies., • Lead franchise support, including training, performance monitoring, and compliance., • Represent the company at industry events, client meetings, and networking opportunities. Requirements • Proven experience in sales, business development, or account management (preferably in logistics, shipping, or B2B services)., • Strong negotiation, presentation, and communication skills., • Ability to build and maintain strong client relationships., • Commercial awareness and ability to develop profitable sales strategies., • Leadership experience is an advantage. What We Offer • Competitive salary £45,000 – £57,000 per year (aligned with Skilled Worker visa thresholds)., • Performance-based bonus opportunities., • Career growth in a global franchise network., • Supportive team environment with training and development. How to Apply Please apply directly via Job Today.