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Worth Recruiting – Property Industry Recruitment LETTINGS & MARKETING MANAGER – Property Company Location: Plymouth, PL1 Salary: OTE £70,000 per annum Position: Permanent – Full Time Reference: WR81500 An exciting and pivotal senior opportunity in the Lettings industry with exciting prospects: Wanted! An ARLA qualified Regional Lettings & Marketing Manager is required in the Plymouth area. We are looking for an experienced Lettings professional to oversee multi-site lettings and marketing operations: manage teams, support property sales and lettings activity, and lead AST and student accommodation portfolios across regional developments. The Regional Lettings & Marketing Manager will report to the Managing Director and be responsible for overseeing Lettings property operations across a mixed portfolio that includes new build AST’s, Student Accommodation (PBSA) and rented later-living developments. The role combines regional lettings leadership with marketing oversight and sales support across multiple sites, including locations outside Plymouth. You will work alongside operational and on-site management teams while contributing to project launches, project development, rent assessment, occupancy growth and marketing strategy. Local market knowledge and investment awareness will be important. The candidate must be ARLA Propertymark qualified and have a significant grasp of up to date Lettings legislation. What You'll Be Doing (Key Responsibilities): • Overseeing regional lettings and marketing activity across multiple sites, • Managing AST and student accommodation portfolios, • Supervising on-site lettings and sales teams, • Supporting marketing campaigns and launch strategies for new developments, • Working closely with operations and site managers, • Contributing to pricing, positioning and marketing approach, • Supporting holiday lodge and specialist property sales activity, • Building relationships with investors, developers and partners, • Monitoring performance and service delivery across sites, • Ensuring compliance and best practice in lettings processes What We're Looking For (Skills & Experience): • ARLA qualified (essential), • Strong background in residential lettings and AST management, • Experience overseeing multi-site or regional property operations, • Knowledge of student accommodation helpful, • Marketing and property promotion experience, • Understanding of property investment and development environments, • Confident team supervisor and coordinator, • Local knowledge of the Plymouth market preferred, • Sales ability across specialist property types advantageous, • Professional communication and stakeholder management skills What's In It For You? • Competitive basic salary and OTE structure, • Regional leadership responsibility, • Involvement in mixed asset classes and new developments, • Collaboration with experienced operational teams, • Long-term career growth opportunity, • Varied role across lettings, marketing and sales support, • Potential to be part of significant business growth Ready to take the next step in your property career? If you are interested in this Regional Lettings & Marketing Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR81500. About Your Application: • Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful., • Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website., • Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client., • Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR81500 – Regional Lettings & Marketing Manager – Residential Lettings

JOB DESCRIPTION Client Services – Regional Account Manager Location: Plymouth / Office Based Working within: Client Services Team Reporting to: Client Growth Manager Normal hours of work: 37.5 per week, Mon to Fri between 08:30 & 16:30 A little about us Safety Management Advisory Services is a specialist SHEQ compliance company working with many of the leading UK construction businesses. As a registered member of the Safety Schemes in Procurement (SSIP) Forum we offer two nationally recognised H&S, Environmental, Quality compliance schemes. We are a member of the Citation Group, a private equity owned Group that leverages exceptional people and technology to support the SME marketplace with Compliance and Quality led products. Job Brief As a Client Services Regional Account Manager, you’ll support the Client Growth Manager in delivering an exceptional experience for SMAS Worksafe clients while actively contributing to the commercial performance of your region. You’ll play a key role in onboarding new clients, driving supply chain engagement, supporting account growth, and maintaining strong compliance performance. Through effective data tracking, client communication, and proactive support, you’ll help increase revenue, boost assessment volumes, and protect client retention. You’ll also support the development of strong senior relationships by contributing to structured engagement with key Head Office stakeholders, including participation in quarterly face-to-face review meetings where appropriate. This role is ideal for someone who enjoys building relationships, using data to identify opportunities, and making a measurable contribution to client value and regional growth. Commercial Contribution In this role, you will directly support the success and growth of your regional client portfolio by helping to: • Support growth in revenue across existing client accounts, • Increase assessment volumes by driving contractor engagement and adoption, • Maintain strong regional compliance performance (target 90%+), • Strengthen client retention through consistent service and proactive support, • Identify risks and opportunities within accounts and escalate where appropriate, • Contribute to initiatives that improve usage, visibility, and value delivery A strategically important commercial role that underpins revenue retention, expansion opportunities, and overall regional performance. Responsibilities • Support the Client Growth Manager in managing regional client portfolios, assisting with meeting preparation, performance tracking, and follow-up actions that support account growth and retention., • Coordinate onboarding of new clients, ensuring smooth portal setup and early supply chain activation to accelerate time-to-value and commercial impact., • Support regional revenue growth by identifying opportunities to increase engagement, adoption, and usage across existing client accounts., • Help drive assessment volume across client supply chains by supporting engagement campaigns, onboarding contractors, and encouraging adoption of prequalification requirements., • Handle inbound client queries professionally and efficiently, ensuring issues are resolved quickly to protect client satisfaction and retention., • Maintain accurate records of client activity, engagement levels, and performance metrics within CRM and reporting tools to support data-led decision making., • Monitor adoption rates, assessment activity, and compliance performance across the region, flagging risks and growth opportunities to the Client Growth Manager., • Assist in preparing client review reports, presentations, and insight summaries that demonstrate value, highlight performance, and support renewal conversations., • Liaise with internal teams (Sales, Marketing, Operations) to ensure client deliverables are met on time and aligned to commercial priorities., • Collaborate with clients and the Client Growth Manager on initiatives that increase awareness of prequalification requirements and drive contractor activation across supply chains., • Contribute to campaigns and initiatives that support regional growth, increased contractor engagement, and stronger client retention., • Capture client feedback and share insights that help improve products, processes, and the overall client experience., • Support the planning and coordination of quarterly face-to-face review meetings with key Head Office stakeholders and primary points of contact, helping to strengthen senior relationships, demonstrate value, and maintain strategic alignment., • Attend and contribute to these quarterly meetings where required, ensuring actions, insights, and opportunities are captured and followed up. Requirements and Skills • Experience in an account support, client success, or coordination role within a B2B, compliance, or service-led environment., • Commercial awareness, with an interest in how client engagement, adoption, and activity contribute to account growth and retention., • Excellent written and verbal communication skills, with confidence managing professional client relationships., • Strong organisational skills and attention to detail, with the ability to manage multiple priorities across a regional client base., • Comfortable interpreting performance data, tracking trends, and using insights to highlight risks and opportunities., • Proactive and solution-oriented, with a mindset focused on improving client outcomes and supporting regional performance., • Proficiency with CRM systems, Microsoft Office, and digital communication tools. Why SMAS Worksafe? You’ll be part of a high-performing, client-focused team that supports some of the UK’s largest construction organisations. We’ll give you the tools, training, and support to perform at your best while delivering an exceptional experience to our clients.

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